BILL ANALYSIS Ó ----------------------------------------------------------------------- |Hearing Date:June 23, 2014 |Bill No:AB | | |1665 | ----------------------------------------------------------------------- SENATE COMMITTEE ON BUSINESS, PROFESSIONS AND ECONOMIC DEVELOPMENT Senator Ted W. Lieu, Chair Bill No: AB 1665Author:Jones As Amended:May 23, 2014 Fiscal:Yes SUBJECT: Automotive repair. SUMMARY: Deletes "repairing tires" and "changing tires" from the list of repair services exempt from registration as an automotive repair dealer under the Bureau of Automotive Repair, and requires an automotive repair dealer to be capable of diagnosing and servicing tire pressure monitoring systems (TPMS), as specified. Existing law: 1)Registers and regulates more than 35,000 automotive repair dealers (ARDs) under the Automotive Repair Act (Act) by the Bureau of Automotive Repair (BAR) within the Department of Consumer Affairs (DCA). (Business and Professions Code (BPC) § 9880 et seq.) 2)Defines certain terms in the Act, including: a) "Automotive repair dealer" to mean a person who, for compensation, engages in the business of repairing or diagnosing malfunctions of motor vehicles. (BPC § 9880.1 (a)) b) "Repair of motor vehicles" to mean maintenance of and repairs to motor vehicles performed by an automotive repair dealer including automotive body repair work, and excludes from the definition: (BPC § 9880.1 (e)) i) Repairs made under a commercial business agreement. ii) Repairing tires and changing tires. AB 1665 Page 2 iii) Lubricating vehicles. iv) Installing light bulbs, batteries, windshield wiper blades and other minor accessories. v) Cleaning, adjusting and replacing spark plugs, fan belts, oil and air filters. vi) Other minor services customarily performed by gasoline service stations. c) "Automotive technician" to mean an employee of an automotive dealer (or the dealer itself) who performs maintenance, diagnostics, repair, removal or installation of any integral component parts of an engine, driveline, chassis or body of any vehicle and excludes from the definition: (BPC § 9880.1 (g)) i) Repairing and changing tires. ii) Lubricating vehicles. iii) Installing light bulbs, batteries, windshield wiper blades and other minor accessories. iv) Cleaning, replacing fan belts, oil and air filters. v) Other minor services customarily performed by gasoline service stations. 3)Requires all work done by an ARD to be recorded on an itemized invoice that describes all service work done and parts supplied, and requires the invoice to contain specified information. (BPC § 9884.8) 4)Requires an ARD to provide a customer with an itemized written estimate for parts and labor and to obtain authorization from the customer before performing work or charging for any work on the customer's vehicle. (BPC § 9884.9) 5)Prohibits an ARD from charging a customer for work done or parts supplied in excess of the written estimate without first obtaining a customer's oral or written authorization. (BPC § 9884.9 (a)) 6)Establishes the following fees for an ARD registration: (BPC § AB 1665 Page 3 9886.3) a) Initial registration fee of not more than $200 for each place of business. b) Annual renewal fee of not more than $200 for each place of business. c) Delinquent renewal fee of 1 1/2 times the renewal fee, but not more than the renewal fee plus $50. 7)Makes it unlawful for a person to be an ARD unless registered with the BAR, and unless the registration is currently valid. Makes any violation of the Act a misdemeanor (crime). (BPC §§ 9884.6, 9889.20). This bill: 1)Removes the exemption for tire repair and tire changing from the definitions of "repair of motor vehicles" and "automotive technician." 2)Exempts from the definitions of "repair of motor vehicles" and "automotive technician," tire services provided by or on behalf of either of the following: a) A motor vehicle club holding a certificate of authority under the Insurance Code. b) A tow truck operator possessing a valid motor carrier permit under the Vehicle Code. 3)Defines TPMS as the automotive safety device that warns the driver by using a lighted icon on the onboard diagnostic (OBD) system that one or more of the tires are underinflated. 4)Revises and recasts a number of definitions in the Automotive Repair Act and makes clarifying, technical and conforming changes. 5)Requires an ARD to be capable of diagnosing and servicing the TPMS in accordance with industry standards if a vehicle is manufactured with the device. FISCAL EFFECT: This measure has been keyed "fiscal" by Legislative Counsel. The May 7, 2014 Assembly Committee on Appropriations analysis indicates that registering and overseeing 2,800 new tire AB 1665 Page 4 facilities (an 8% workload increase for BAR) as ARDs could result in on-going costs in the range of a several hundred thousand dollars. Those costs should be fully offset by increased licensing revenue (Vehicle Inspection and Repair Fund)." COMMENTS: 1. Purpose. This bill is sponsored by Les Schwab Tire Centers and California Tire Dealers Association (Sponsors) to require a business that changes and repairs tires to register as ARD with the BAR, and to have the capability to diagnose and service tire pressure monitoring systems in vehicles that are manufactured with that safety system. The Author states: "On November 1, 2000, Congress enacted the TREAD Act (Transportation Recall Enhancement Accountability Documentation) as a direct consequence of its hearings on the safety and fatalities related to the Firestone tire situation at the time. It directed NHSTA to adopt regulations to update the Federal motor vehicle safety standards and to require a system in new motor vehicles that warns the operator when a tire is significantly under inflated. The warning telltale appears on the dashboard screen as a red cross-section of a tire." The Author further cites a 2011, National Highway and Traffic Safety Administration (NHTSA) letter to the Tire Industry Association, stating: "In the case of a vehicle equipped with a functioning TPMS system, a service provider would violate the 'making inoperative' prohibition of 49 USC 30122(b) by installing new tires and wheels that do not have a functioning TPMS system. To avoid a 'make inoperative' violation, the service provider would need to decline to install the new tires and rims, use the TPMS sensors from the original wheels (if they are compatible), or convince the motorist to purchase new TPMS sensors and ensure the sensors are properly integrated with the vehicle's TPMS system." The Sponsors state that the bill is necessary for the following reasons: It is a federal compliance issue relating to the repair and servicing tires equipped with TPMS; It will improve automotive safety through properly inflated tires; It will improve fuel economy with an estimated annual savings in the hundreds of millions of gallons of gas in AB 1665 Page 5 California alone; and, It is an environmentally friendly bill that will ultimately provide better air quality for all Californians. 1. Tire Pressure Monitoring Systems (TPMS). TPMS is a vehicle safety device and its proper functioning is essential to the safe operation of a vehicle. The repair and diagnosis of TPMS issues often requires specialized equipment and adherence to specific diagnostic procedures. For this reason, the BAR has determined, under its existing authority to distinguish between exempt minor services and major services requiring registration; that businesses that work with TPMS need to be registered as an ARD. A March 2013 Chief's Message, from the former BAR Chief John Wallauch, states, "Tire stores that diagnose TPMS sensors must be registered with [BAR]. Businesses benefit from this registration because it establishes a level-playing field where all tire stores that serve these warning devices are registered. Consumers will benefit because they will receive a written estimate and be protected by all other provisions in the [Act]." This bill would codify the BAR's position by making clear that tire change and repair services are no longer exempt from the BAR oversight. It would also require ARDs that service vehicles with TPMS sensors must be capable of repairing and diagnosing TPMS in accordance with industry protocols. 3.Proposed Oversight of Tire Dealers by the BAR. Last year, SB 202 (Galgiani, 2013) sought to include tire repair and changes in the list of services performed by an ARD. Although this bill is distinct from SB 202, in that it defines TPMS and requires ARDs that work on vehicles with TPMS to be capable of diagnosing and servicing the TPMS, this bill also includes tire repair and changing in the list of services performed by an ARD and automotive technician. As a result, tire repair and changing services generally would be licensed and regulated under the BAR. The annual fee for an ARD license is $200. Supporters of the bill state that consumers have encountered situations where they are quoted one price for replacing tires, but are charged an additional amount after the tires have been installed. Consumers may file a civil action in a small claims court or ask public prosecutors to take legal action for a false advertisement claim, but many consumers are unlikely to take those actions. This bill effectively grants the BAR disciplinary authority over such cases. AB 1665 Page 6 The Act requires all ARDs to provide customers with a written estimate prior to commencement of work, record all work done on an invoice, describe all service work done and parts supplied and seek customer approval for additional work or costs, as specified. The Author contends that this bill would increase consumer protection by subjecting individuals offering tire changing and repair services to those same requirements. In addition, by including these businesses as ARDs, this bill would give the BAR the authority to investigate complaints related to tire services and take disciplinary action by issuing a citation and fine, suspension or revocation of an ARD license potentially shutting down a bad-actor licensee. According to the BAR, it receives very few consumer complaints relating to unlicensed tire shops. However, because individuals providing tire changing and repair services are currently not regulated by the BAR, it is not clear how many problems simply go unreported, or how many more complaints the BAR would receive if these individuals were under the BAR's jurisdiction. 4.Sunset Review of the Bureau of Automotive Repair. Earlier this year, the Senate Business Professions and Economic Development Committee and the Assembly Business, Professions and Consumer Protection Committee (Committees) conducted joint oversight hearings to review the BAR and 8 other regulatory entities. As a part of that review, staff of the Committee made recommendations which are reflected in the Background Papers prepared for each agency and program reviewed by the Committees. As a result of the review, SB 1242 , relating to the BAR, along with five other bills were introduced by Senator Lieu to extend sunset dates and make various recommended changes. One of the issues raised by Committee staff during the review was the issue of exempt areas of practice in the Act. In its Sunset Report, the BAR raised the issue of ancillary services which have typically been regarded as exempt areas of practice and therefore not subject to regulation and registration as an ARD; such as replacing spark plugs, batteries and fan belts. The BAR indicates that because of advances in automotive technology many of these services require more specialized repair skills and necessitate the removal of automotive systems, engine components, shrouds or other electrical equipment. The Bureau indicates that an ARD registration should be required for those carrying out such complex repairs. One of the examples of repairs exempt from registration under the Act, cited by the BAR, is tire services. Many modern vehicles are AB 1665 Page 7 equipped with tire pressure monitoring systems that may require the technician to update the vehicle's on-board diagnostic system when serviced. Discussions with repair industry representatives indicate that the BAR recently determined that some tire dealers must register as ARDs. This determination has apparently been made because of the definitions in BPC § 9880.1, and the TREAD Act. The TREAD Act requires that beginning with the 2006 model year, every new vehicle of less than 10,000 pounds gross vehicle weight rating must be equipped with a TPMS (Tire Pressure Monitoring System). The BAR has determined that shops engaging in the repair, removal and installation of TPMS must register as ARDs because the TREAD Act mandated new vehicles be equipped with TPMS in response to numerous deaths. As a clear health and safety issue, the proper functioning of such components is essential to the safe operation of a vehicle. The BAR has further indicated that the repair and diagnosis of TPMS often requires the use of specialized equipment and adherence to specific diagnostic procedures, which necessitates specific mechanical expertise. In its Sunset Report, the BAR indicated that the definition of repair of motor vehicles may need to be updated by regulation to clarify what constitutes maintenance and repairs of motor vehicles, given changes to automotive technology over time. In its response to the issues raised in the Committee's Background Paper, the BAR stated that spark plug replacement is a prime example of these exemptions which might need to be changed. It is not uncommon for vehicles to have spark plugs replaced if a specific diagnosis determines that replacement is warranted or at scheduled intervals of 100,000 miles. Vehicle manufacturers have made spark plugs inaccessible without removal of other major systems, even the removal of motor mounts, and in a few cases, the entire engine, according to the BAR. Additionally, these same services are not exempt from the consumer disclosure and other protections of the Act if other automotive repair services performed by the facility require registration with the Bureau. Committee staff recommended that BAR provide input on this issue, and asked whether the Bureau's regulatory authority is sufficient in these areas. In its reply to the Committee, however, the BAR did not make a specific recommendation for legislation in this area. 5.Related Legislation. SB 1242 (Lieu, 2014) subjects the powers and AB 1665 Page 8 duties of the Bureau of Automotive Repair to review by the appropriate policy committees of the Legislature as if these provisions were scheduled to be repealed on January 1, 2019; makes technical, updating and correcting changes to the Automotive Repair Act. ( Status : SB 1242 is set for hearing on June 24, 2014 before the Assembly Business, Professions and Consumer Protection Committee.) SB 202 (Galgiani) of 2013 deleted repairing and changing tires from those exclusion lists. The bill additionally excluded tire services provided by or on behalf of a motor club holding a specified certificate of authority or an operator of a tow truck owned or operated by a person or entity possessing a valid motor carrier permit from the definitions of "repair of motor vehicles" and "automotive technician." ( Status : SB 202 was held on the Assembly Appropriations Suspense File.) AB 2065 (Galgiani, 2012) also sponsored by Les Schwab Tire Centers was essentially the same as SB 202. ( Status : AB 2065 was held on the Assembly Appropriations Committee Suspense File.) 6.Arguments in Support. In sponsoring the bill, Les Schwab Tire Centers (Schwab) states that properly maintained tire pressure is the single most important factor of tire safety, and that AB 1665 brings the entire tire service and repair industry in compliance with the current federal and industry standards for the activation, calibration, maintenance and replacement of the tire pressure monitoring systems (TPMS) embedded in all cars and light weight truck sold in California and the USA since 2007. Schwab states: "Properly inflated tires are not only safer but they also deliver improved fuel economy that in turn results in improved environmental quality. It has been estimated that the annual fuel savings in California would be in the hundreds of millions of gallons. Finally, the bill would additionally remove the Automotive Repair Act's 42-year-old exemption for tire sales only stores. This would [provide] a significant consumer protection advancement. Placing these long-time exempt businesses under the jurisdiction of the Bureau of Automotive Repair would finally require them to give written estimates, meet both the minimum industry requirements for conducting tire repairs and the federal and industry standards for servicing the TPMSs." Also sponsoring the bill, the California Tire Dealers Association (CTDA), representing a number of small and medium sized independent tire dealers, argues that the bill reflects current federal and AB 1665 Page 9 industry standards by requiring tire dealers and service providers to be able to activate and calibrate TPMSs. CTDA indicates three reasons it supports the bill: (1) the bill requires all shops that sell, repair, or change tires (and which must install and calibrate TPMS) to register with the BAR; (2) properly installed and maintained TPMS increases safety for occupants in all vehicles that have them; and (3) properly inflated tires, the reason for TPMS, improve a vehicle's fuel economy and benefit the environment. California New Car Dealers Association (CNCDA) states there is widespread potential for fraud among "tire sales only" shops who prey on customers by quoting one price for replacing tires, but charging an inflated amount after the tires have been installed. By requiring "tire sales only" shops to register with the BAR, the bill would require these shops to provide customers with written estimates for parts and labor before any work is done to their vehicle and prohibit additional charges from accruing without the customer's prior authorization, according to CNCDA. CNCDA believes the bill levels the playing field for dealers, creates a fairer business environment and protects consumers. 7.Technical, Clarifying Amendments. Committee staff recommends the following technical clarifying amendments which will be adopted as Author's amendments in Committee. a) In recasting the definition of automotive technician, the bill inadvertently refers to "cleaning or replacing fan belts, oil, and air filters." Existing law does not necessarily link the term cleaning with "replacing fan belts." Staff recommends the following technical amendment. On page 3, amend lines 12-14 to read: (3) Installing light bulbs, batteries, windshield wiper blades, and other minor accessories; cleaning, replacing fan belts, oil, and air filters . b) Staff recommends amendments to clarify that only those ARDs who repair or change tires are required to be capable of diagnosing and servicing the TPMS on a vehicle. On page 4, line 34, after "An automotive repair dealer" insert: " that repairs tires or changes tires " SUPPORT AND OPPOSITION: AB 1665 Page 10 Support: Les Schwab Tire Centers (Sponsor) California Tire Dealers Association (Sponsor) California New Car Dealers Association Opposition: None received as of June 18, 2014 Consultant:G. V. Ayers