BILL ANALYSIS Ó AB 1710 Page 1 ASSEMBLY THIRD READING AB 1710 (Dickinson and Wieckowski) As Amended May 8, 2014 Majority vote JUDICIARY 6-3 BANKING & FINANCE 8-3 ----------------------------------------------------------------- |Ayes:|Wieckowski, Alejo, Chau, |Ayes:|Dickinson, Bonta, Chau, | | |Dickinson, Garcia, Stone | |Gatto, Perea, Rodriguez, | | | | |Weber, Williams | |-----+--------------------------+-----+--------------------------| |Nays:|Wagner, Gorell, |Nays:|Allen, Achadjian, Linder | | |Maienschein | | | | | | | | ----------------------------------------------------------------- SUMMARY : Enhances privacy protections for sensitive personal information. Specifically, this bill : 1)Provides that existing personal information data security obligations apply to businesses that maintain personal information, in addition to those who own or license the information. 2)Provides that the existing exemption from data breach notification requirements for encrypted data would require the data to be encrypted in conformance with the National Institute of Standards and Technology, Federal Information Processing Standards Publication 197, as amended from time to time. 3)Provides that, in the event of a breach, in addition to notifying the owner or licensee of the data, the person or business that maintains the data shall notify persons affected by the breach, at the same time that notice is given to the owner or licensee, by United States mail if the person or business has a mailing address for the subject persons or email notice if the person or business has an email address for the subject persons. If the subject persons cannot be notified by mail or email, the person or business shall provide notice by the following methods: a) conspicuous posting of the notice on the Internet Web site page of the person or business, if the person or business maintains an Internet Web site page, for at least 30 days; and, b) notification to major statewide media. AB 1710 Page 2 4)Provides that if the person or business providing the notification was the source of the breach, an offer to provide appropriate identity theft prevention and mitigation services, if any, shall be provided at no cost to the affected person for not less than 24 months, along with all information necessary to take advantage of the offer to any person whose information was or may have been breached if the breach exposed or may have exposed two kinds of personal information: social security numbers (SSNs) and driver's license numbers. 5)Provides that a person or entity may not sell, advertise for sale, or offer to sell an individual's social security number except as permitted. FISCAL EFFECT : None COMMENTS : The authors explain that this bill is the result of a joint oversight hearing of the Assembly Judiciary and Banking and Finance Committees regarding the massive recent consumer information data breaches by Target, Neiman Marcus and other retailers. To provide better protections and incentives for data security, the bill has five elements: 1)Reasonable security procedures and practices for businesses that maintain personal information in light of the nature of the information. 2)Appropriate encryption standards in order to warrant an exemption from existing data breach notification law. 3)Direct notification to consumers when a business that maintains personal information is the source of a data breach. 4)An offer to provide appropriate identity theft prevention and mitigation services, if any, by the person or business that was the source of a breach of social security numbers and driver's license numbers. 5)Prohibition against the sale of SSNs. Retail data breaches of sensitive personal information continue to be a widespread and persistent problem, as shown by the recent large incidents at Target and Neiman Marcus stores involving the loss of over 110 million credit and debit card numbers and other consumer AB 1710 Page 3 records. According to a Javelin Strategy and Research report, credit card fraud has increased as much as 87% since 2010, culminating in aggregate losses of $6 billion nationwide. According to many analysts, future data breaches may be inevitable. Sometimes these breaches are caused or exacerbated by carelessness. According to the 2014 Verizon Data Breach Investigations Report, two out of three breaches last year were accomplished simply by logging in using lost or stolen credentials. In other cases, companies are the victims of sophisticated and elaborate attacks. In either case, however, these breaches impose significant costs and risks for consumer and financial services companies, among others. Existing law requires a business that owns or licenses personal information about a California resident to implement and maintain reasonable security procedures and practices appropriate to the nature of the information and to protect the personal information from unauthorized access, destruction, use, modification, or disclosure. Inexplicably, the statute does not apply these same reasonable security standards to businesses that maintain but do not own or license personal information. This bill would close this loophole by extending these provisions to businesses that maintain personal information about a California resident. Under existing law, businesses that own, license, or maintain computerized data that includes personal information shall disclose a breach of the security of the system following discovery or notification of the breach to a resident of California whose unencrypted personal information was, or is reasonably believed to have been, acquired by an unauthorized person. The exemption for "encrypted" information appears to be absolute. As long as the data is encrypted in any fashion, however negligible, no notice is required despite the potential vulnerability of the information to decryption. When the data breach law was enacted years ago, this broad "safe harbor" may have served to encourage businesses who store consumer personal information to adopt any form of encryption. Now however encryption standards have improved, and this bill would instead require that the data be encrypted to a reasonable standard specified by the National Institute of Standards and Technology. This is the standard recommended by the Attorney General. (See California Department of Justice 2012 Date Breach Report, available at: http://oag.ca.gov/sites/all/files/agweb/pdfs/privacy/2012data_breach_ AB 1710 Page 4 rpt.pdf.) In addition, the bill seeks to speed and improve consumer notification when a breach occurs by specifying that the person or business that maintains the data shall notify persons affected by the breach at the same time that notice is given to the owner or licensee. This notice would be either by United States mail if the person or business has a mailing address for the subject persons or email notice if the person or business has an email address for the subject persons. If the subject persons cannot be notified by mail or email, the person or business shall provide notice by the following methods: a) conspicuous posting of the notice on the Internet Web site page of the person or business, if the person or business maintains an Internet Web site page, for at least 30 days; and b) notification to major statewide media. Lastly, the bill seeks to protect consumers from the harms of identity theft that typically flow from a breach of the most sensitive personal information - SSNs and driver's license numbers. Under existing law, a business that loses control of this information is required to do no more than notify the affected consumers, placing all costs and responsibility on the innocent consumers to protect themselves. In the interest of consumer relations, many companies voluntarily do more, such as offering credit monitoring and other services. Nevertheless, no preventive or mitigating steps are currently required. Under this measure, the person that was the source of the breach would be required to offer appropriate identity theft prevention and mitigation services, if any are available, at no cost to the affected person for not less than 24 months, along with all information necessary to take advantage of the offer to any person whose information was or may have been breached if the breach exposed or may have exposed two kinds of personal information: SSNs and driver's license numbers. Existing law regulates the publication and dissemination of SSNs in myriad ways. Perhaps surprisingly, however, the outright sale of SSNs is not prohibited. In response to growing concerns about identity theft, the Individual Reference Services Group (IRSG) was established in the 1990's as a self-regulatory mechanism for the industry. Composed of companies specializing in identification and location services, the IRSG in conjunction with the Federal Trade Commission developed a comprehensive set of self-regulatory principles backed by audits and AB 1710 Page 5 government enforcement. These principles however allowed the sale of SSNs without the knowledge and permission of the data subject, in a tiered system of standards contingent on how the numbers were acquired. The IRSG dissolved shortly after passage of the federal Gramm-Leach-Bliley Act in 1999, but many data brokers continue to conform to the group's principles. In October 2013, according to a report from Krebs Security, the credit reporting bureau Experian reportedly sold SSNs through its subsidiary, Court Ventures, to Hieu Minh Ngo, who allegedly operated an identity theft service called SuperGet.info. Though many credit reporting bureaus such as Experian hold sensitive information, they often sell that information to third parties that offer services such as fraud prevention. According to Krebs, Ngo posed as a United States-based private investigator to gain access to individuals' SSN data. This bill would close this apparent loophole by expressly prohibiting a person or entity from selling, advertising for sale, or offering to sell an individual's SSN except where the SSN is incidental to the transaction. Analysis Prepared by : Kevin G. Baker / JUD. / (916) 319-2334 FN: 0003403