BILL ANALYSIS Ó AB 1899 Page 1 Date of Hearing: May 14, 2014 ASSEMBLY COMMITTEE ON APPROPRIATIONS Mike Gatto, Chair AB 1899 (Brown) - As Amended: April 22, 2014 Policy Committee: Human ServicesVote:6 - 0 Aging 7 - 0 Urgency: No State Mandated Local Program: No Reimbursable: SUMMARY The bill requires the Department of Social Services (DSS) to establish and maintain a telephone hotline, and an internet-based website to accept public complaints regarding RCFEs, and requires the website to show final actions resulting in citation, suspension, or revocation taken against each licensee, indexed by the name of the licensee and by the name of the facility. Beginning January 1, 2015, this bill requires an RCFE license to be revoked when the licensee abandons a facility, and then bans that individual from licensure for life. FISCAL EFFECT 1)One-time costs to DSS in the range of $1 million in 2014/15 and ongoing costs of approximately $700,000 for project development, testing and maintenance and other related IT contract work related to the telephone hotline and website. 2)On-going administrative costs, likely minor, to identify and track banned licensees. 3)DSS notes they are proposing a hotline in their Community Care Licensing Quality Enhancement BCP. COMMENTS 1)Purpose . According to the author, "it is estimated that by 2020 our senior population will total 15.7 million seniors, which will comprise 14% of the nation's population. This will increase the numbers of seniors in residential care facilities AB 1899 Page 2 and the accompanying health and safety code violations, which lead to abandonment of a facility. AB 1899 seeks to address the abandonment of residential care facilities and the need to have an efficient and centralized system of obtaining accurate information about these facilities to prevent violators from repeatedly violating health and safety codes with impunity." 2)Background . RCFEs, commonly referred to as assisted living facilities, are licensed retirement residential homes and board and care homes that provide personal care and supervision or health related services to persons who are 60 years of age and over, who voluntarily choose to reside in the facility. RCFEs enable older persons to live independently in a home-like environment rather than in nursing home or other institutionalized facility. Services include personal care and protective supervision, including incidental medical services, based upon the needs of the resident. There are 7,589 licensed RCFEs in California with a capacity to serve over 176,000 residents. Licensed by DSS' Community Care Licensing Division (CCLD), RCFEs range in size from residential homes with six or less beds to more formal residential facilities with 100 beds or more. DSS is required to conduct unannounced licensing inspections of the more than 75,000 licensed community care facilities, including RCFEs, at least once every five years, more often in some circumstances. 3)Recent events . Recent media focused upon the abandonment of Valley Springs Manor, a RCFE with 19 residents in the city of Castro Valley. In May 2013 the CCLD, taking action in response to the beleaguered facility's poor care history, revoked Valley Springs Manor's license. Licensees are granted appeal rights in such instances and the revocation was immediately appealed, which allowed the facility to remain operational. The licensee abandoned the facility during the fall of 2013, ultimately leaving its frail clientele under the care of the facility cook. It was not until the cook called "911" that emergency protocol to protect the residents was activated. 4)DSS Website . DSS is required to operate an automated RCFE license information system to provide information on licensees and former licensees of licensed RCFEs. It currently has a searchable database of RCFEs on its website, but information AB 1899 Page 3 is limited to the name, location, contact information, type of facility and whether the facility's license is current or pending. It does not provide information such as a facility's licensing history, staff, or its complaints history. Under current practice, when a licensee undergoes a licensing inspection or is subject to a complaint investigation, the information reported by CCLD is maintained in a paper-based format. To acquire information on the quality of a facility, a person must travel to one of DSS' eight regional licensing offices and request the information in person. In response to recent incidences in RCFEs, DSS is working to provide more robust information of licensed RCFEs on its website. DSS anticipates having an online searchable database with up to five years of historical information on RCFEs, including: a) the name of the facility and its licensee's name and contact information; b) the number of substantiated, unsubstantiated, and inconclusive complaints filed against the facility, including complaint severity and whether a complaint resulted in a citation; c) the number of inspections, complaint investigations, and general visits the facility has received. A timeline for the availability of this searchable database has not been established. 1)Governor's Budget . In response to recent health and safety issues discovered at facilities licensed by the CCLD, the 2014-15 Governor's Budget proposes a comprehensive plan to reform the CCLD program. This proposal includes an increase of $7.5 million ($5.8 million General Fund) and 71.5 positions to improve the timeliness of investigations, ensure the CCLD inspects all facilities at least once every five years, increase staff training, and establish clear fiscal, program, and corporate accountability. The proposal also increases civil penalties assessed for violations and increases licensing and application fees by 10%. Further, the proposal includes a specialized and centralized toll-free public complaint hotline, which can help acquire AB 1899 Page 4 better initial information, conduct consistent prioritization, and dispatch incoming complaints to regional offices. 2)Related Legislation . a) AB 1436 (Waldron, 2014) requires the DSS to post information on its website regarding Residential Care Facilities for the Elderly (RCFE), including results of licensing inspections reports, consultation reports, violations, plans of correction, appeal requests, and the number, nature and status of complaints filed against a facility. This bill is pending on this committee's Suspense File. b) AB 2621 (Garcia, 2014) requires DSS to post similar information on their website regarding child day care facilities. This bill is before this committee today. 1)RCFE Reform Package . In response to a number of highly publicized events at facilities that have raised questions about the adequacy of RCFEs and the state's ability to comply with existing oversight and enforcement requirements, a number of legislative measures are being pursued to strengthen, address shortcomings, resolve legal liabilities and gaps in the provision of services, and ultimately reform the RCFE industry. Analysis Prepared by : Jennifer Swenson / APPR. / (916) 319-2081