BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                  AB 1899
                                                                  Page  1

          Date of Hearing:   May 14, 2014

                        ASSEMBLY COMMITTEE ON APPROPRIATIONS
                                  Mike Gatto, Chair

                    AB 1899 (Brown) - As Amended:  April 22, 2014 

          Policy Committee:                              Human  
          ServicesVote:6 - 0
                        Aging                                 7 - 0 

          Urgency:     No                   State Mandated Local Program:  
          No     Reimbursable:              

           SUMMARY  

          The bill requires the Department of Social Services (DSS) to  
          establish and maintain a telephone hotline, and an  
          internet-based website to accept public complaints regarding  
          RCFEs, and requires the website to show final actions resulting  
          in citation, suspension, or revocation taken against each  
          licensee, indexed by the name of the licensee and by the name of  
          the facility. Beginning January 1, 2015, this bill requires an  
          RCFE license to be revoked when the licensee abandons a  
          facility, and then bans that individual from licensure for life.

           FISCAL EFFECT  

          1)One-time costs to DSS in the range of $1 million in 2014/15  
            and ongoing costs of approximately $700,000 for project  
            development, testing and maintenance and other related IT  
            contract work related to the telephone hotline and website.

          2)On-going administrative costs, likely minor, to identify and  
            track banned licensees.

          3)DSS notes they are proposing a hotline in their Community Care  
            Licensing Quality Enhancement BCP.

           COMMENTS  

           1)Purpose  . According to the author, "it is estimated that by  
            2020 our senior population will total 15.7 million seniors,  
            which will comprise 14% of the nation's population.  This will  
            increase the numbers of seniors in residential care facilities  








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            and the accompanying health and safety code violations, which  
            lead to abandonment of a facility.  AB 1899 seeks to address  
            the abandonment of residential care facilities and the need to  
            have an efficient and centralized system of obtaining accurate  
            information about these facilities to prevent violators from  
            repeatedly violating health and safety codes with impunity."
           
          2)Background  . RCFEs, commonly referred to as assisted living  
            facilities, are licensed retirement  residential homes and  
            board and care homes that provide personal care and  
            supervision or health related services to persons who are 60  
            years of age and over, who voluntarily choose to reside in the  
            facility.  RCFEs enable older persons to live independently in  
            a home-like environment rather than in nursing home or other  
            institutionalized facility.  Services include personal care  
            and protective supervision, including incidental medical  
            services, based upon the needs of the resident.   
           
            There are 7,589 licensed RCFEs in California with a capacity  
            to serve over 176,000 residents.  Licensed by DSS' Community  
            Care Licensing Division (CCLD), RCFEs range in size from  
            residential homes with six or less beds to more formal  
            residential facilities with 100 beds or more.  DSS is required  
            to conduct unannounced licensing inspections of the more than  
            75,000 licensed community care facilities, including RCFEs, at  
            least once every five years, more often in some circumstances.  


           3)Recent events  . Recent media focused upon the abandonment of  
            Valley Springs Manor, a RCFE with 19 residents in the city of  
            Castro Valley.  In May 2013 the CCLD, taking action in  
            response to the beleaguered facility's poor care history,  
            revoked Valley Springs Manor's license.  Licensees are granted  
            appeal rights in such instances and the revocation was  
            immediately appealed, which allowed the facility to remain  
            operational.  The licensee abandoned the facility during the  
            fall of 2013, ultimately leaving its frail clientele under the  
            care of the facility cook. It was not until the cook called  
            "911" that emergency protocol to protect the residents was  
            activated. 

           4)DSS Website  . DSS is required to operate an automated RCFE  
            license information system to provide information on licensees  
            and former licensees of licensed RCFEs.  It currently has a  
            searchable database of RCFEs on its website, but information  








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            is limited to the name, location, contact information, type of  
            facility and whether the facility's license is current or  
            pending.  It does not provide information such as a facility's  
            licensing history, staff, or its complaints history. Under  
            current practice, when a licensee undergoes a licensing  
            inspection or is subject to a complaint investigation, the  
            information reported by CCLD is maintained in a paper-based  
            format.  To acquire information on the quality of a facility,  
            a person must travel to one of DSS' eight regional licensing  
            offices and request the information in person. 

            In response to recent incidences in RCFEs, DSS is working to  
            provide more robust information of licensed RCFEs on its  
            website. DSS anticipates having an online searchable database  
            with up to five years of historical information on RCFEs,  
            including:

             a)   the name of the facility and its licensee's name and  
               contact information;

             b)   the number of substantiated, unsubstantiated, and  
               inconclusive complaints filed against the facility,  
               including complaint severity and whether a complaint  
               resulted in a citation;

             c)   the number of inspections, complaint investigations, and  
               general visits the facility has received. 

            A timeline for the availability of this searchable database  
            has not been established. 

           1)Governor's Budget  . In response to recent health and safety  
            issues discovered at facilities licensed by the CCLD, the  
            2014-15 Governor's Budget proposes a comprehensive plan to  
            reform the CCLD program. This proposal includes an increase of  
            $7.5 million ($5.8 million General Fund) and 71.5 positions to  
            improve the timeliness of investigations, ensure the CCLD  
            inspects all facilities at least once every five years,  
            increase staff training, and establish clear fiscal, program,  
            and corporate accountability. The proposal also increases  
            civil penalties assessed for violations and increases  
            licensing and application fees by 10%. 

            Further, the proposal includes a specialized and centralized  
            toll-free public complaint hotline, which can help acquire  








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            better initial information, conduct consistent prioritization,  
            and dispatch incoming complaints to regional offices.

           2)Related Legislation  .  

             a)   AB 1436 (Waldron, 2014) requires the DSS to post  
               information on its website regarding Residential Care  
               Facilities for the Elderly (RCFE), including results of  
               licensing inspections reports, consultation reports,  
               violations, plans of correction, appeal requests, and the  
               number, nature and status of complaints filed against a  
               facility. This bill is pending on this committee's Suspense  
               File.

             b)   AB 2621 (Garcia, 2014) requires DSS to post similar  
               information on their website regarding child day care  
               facilities. This bill is before this committee today.

           1)RCFE Reform Package  . In response to a number of highly  
            publicized events at facilities that have raised questions  
            about the adequacy of RCFEs and the state's ability to comply  
            with existing oversight and enforcement requirements, a number  
            of legislative measures are being pursued to strengthen,  
            address shortcomings, resolve legal liabilities and gaps in  
            the provision of services, and ultimately reform the RCFE  
            industry.  



           Analysis Prepared by  :    Jennifer Swenson / APPR. / (916)  
          319-2081