BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                  AB 1962
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          Date of Hearing:   April 30, 2014

                        ASSEMBLY COMMITTEE ON APPROPRIATIONS
                                  Mike Gatto, Chair

                   AB 1962 (Skinner) - As Amended:  April 22, 2014 

          Policy Committee:                              HealthVote:15-3

          Urgency:     No                   State Mandated Local Program:  
          No     Reimbursable:              No

           SUMMARY  

          This bill requires dental plans and insurers to comply with  
          specified loss ratios (calculated as a ratio of premium revenue  
          spent on clinical services and improving dental quality to the  
          total amount of premium revenue) or to provide rebates to  
          customers if the loss ratio is less than a certain amount.  

          Specifically, the bill requires rebates if loss ratios are less  
          than 80% in the individual or small group market, or 85% in the  
          large-group market. 

          It also authorizes the Department of Managed Health Care (DMHC)  
          and the California Department of Insurance (CDI) to adopt  
          regulations, including emergency regulations, implementing these  
          provisions, and requires regulations to parallel those adopted  
          with respect to full-service plan contracts and policies. 

           FISCAL EFFECT  

          1)One-time costs to DMHC and CDI, combined, of approximately  
            $400,000 (Managed Care Funds and Insurance Fund, respectively)  
            to develop complex regulations.  

          2)One-time costs to DMHC of $200,000 (Managed Care Fund) to  
            modify IT systems and develop reporting requirements.

          3)Ongoing costs to DMHC of $200,000 (Managed Care Fund) to  
            examine reports and review compliance.  Costs to CDI are  
            likely to be minor and absorbable.

          4)The fiscal impact of loss ratio enforcement is uncertain. The  
            actual costs would depend upon plan compliance with the  








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            measure, whether plans are meeting requirements or must issue  
            rebates, and the extent to which there is disagreement between  
            carriers and regulators over the details of the calculations,  
            including actuarial assumptions and the allocation of costs to  
            the appropriate categories. 

          5)Potentially significant, unknown cost pressure on dental plan  
            premiums paid by the state on behalf of state employees.   
            Depending on how far dental plans are from meeting mandated  
            loss ratios, dental plans may raise premiums as one strategy  
            to meet loss ratios. The state currently spends approximately  
            $10.5 million on dental HMO plan premiums, and $203 million on  
            dental PPO premiums.  Large-group PPO plans are more likely to  
            meet the bill's specified ratios; thus, significant impacts  
            are not expected for the majority of state employee plans.  
            Dental HMO plans, which are lower-cost and have a smaller  
            premium base on which the loss ratio applies, are more likely  
            to be affected by this bill.   

           COMMENTS  

           1)Purpose  . A federal ACA provision requiring health insurers to  
            spend a minimum amount of premiums collected on clinical  
            services has been promoted as increasing transparency, value,  
            and administrative efficiency of health plans.  This bill  
            intends to provide the same benefits to consumers of dental  
            plans by establishing minimum dental loss ratios (DLRs). 

           2)Current Loss Ratios  . According to the National Association of  
            Dental Plans 2009 Financial Operations Report, current DLRs as  
            defined in this bill appear to be in the range of 65% for  
            individual and small group markets, and around 75% for all  
            markets combined. Generally, PPO products with wide networks  
            of dentists from which patients can choose tend to have higher  
            premiums than HMO products with constrained networks and rules  
            related to specialist access.   PPO plans generally have  
            higher premiums, so administrative costs comprise a smaller  
            proportion of the premium, leading to higher DLRs. Currently,  
            DMHC calculates loss ratio for dental plans based on other  
            reported financial information, but it is not based on  
            standardized calculation as required for health plans.  

            The Medi-Cal program requires a minimum loss ratio of 70% for  
            contracting dental plans, and the former Healthy Families  
            Program under the Managed Risk Medical Insurance Board  








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            required loss ratios of around 80%.  

            The National Association for Insurance Commissioners indicates  
            in model code that benefits are generally deemed reasonable in  
            relation to premiums provided the anticipated loss ratio is at  
            least 60% for specialized health plans.
           
          3)Recent Report on DLR in California  .  A report commissioned by  
            the California Dental Association, the sponsors of this bill,  
            evaluates factors to consider in establishing a minimum loss  
            ratio for dental plans.  It concludes:
             a)   Any DLR requirement should be evaluated in the context  
               of the current market and the changing landscape in a  
               post-ACA marketplace.
             b)   Additional data with respect to the actual loss ratios  
               for California dental plans is needed before a specific  
               value can be established.  
             c)   Uniform data and reporting should be established in  
               order to gather the required data.
             d)   Given the potential for imposition of a loss ratio to  
               destabilize markets, careful monitoring and flexibility to  
               phase in requirements are desirable.
           
          1)Support  .  The California Dental Association (CDA) is the  
            sponsor of this bill and argues that a minimum DLR will ensure  
            dental consumers are afforded value for dental premiums in the  
            same way that the MLR for health coverage protects consumers  
            and has returned millions in rebates for consumers from health  
            plans that exceed the limit.  CDA states that the DLR  
            requirement will encourage administrative efficiency, allow  
            for greater transparency, increase the overall value of the  
            benefit and possibly reduce premium costs.  

           2)Opposition  .  Health and dental plans write in opposition that  
            this bill will dramatically increase dental premiums for  
            Californians because a DLR requirement would not change the  
            costs to administer the dental benefits.  To comply, dental  
            plans would either have to increase premiums or reduce  
            administrative costs, which include customer service,  
            grievances and appeals, prevention, clinical review, timely  
            claims processing, fraud prevention, consumer education,  
            regulatory compliance, and other core functions of the dental  
            plans.  Opponents point out that the ACA did not impose a DLR  
            and federal law recognizes dental coverage as different from  
            medical in terms of the way benefits are offered and premium  








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            levels set.  Opponents state that dental plans face  
            disproportionately higher administrative costs (typically  
            4-6%) and typically lower margins.  Since dental coverage is a  
            voluntary purchase, dental plans incur additional marketing  
            and outreach costs because purchasers are generally not buying  
            coverage for hundreds or thousands and so the market must be  
            reached group by group, individual by individual.  Plans state  
            that the voluntary nature of the market also forces dental  
            plans to be efficient in order to keep premiums affordable and  
            competitive.  

            In addition, the California Chamber of Commerce opposes this  
            bill, indicating they expect it will increase dental provider  
            rates and increase the costs of coverage.
             
           3)Staff Comment: Impact of Minimum Loss Ratio.   As defined in  
            this bill, the numerator of the loss ratio is the amount of  
            premium revenue expended on costs for reimbursement for  
            clinical services and for activities that improve dental  
            quality.  The denominator is the total premium revenue,  
            excluding taxes and licensing fees, adjusted for various  
            payments such as reinsurance.   Assuming dental plans  
            currently operate with lower loss ratios than required by this  
            bill, there are two main strategies plans could use to  
            increase loss ratios.  

            One strategy is to reduce administrative costs, including  
            profit, in order to ensure more premium dollars are spent on  
            clinical services.  The second strategy is to raise premiums  
            and direct extra dollars to clinical services.  Given the  
            limited data available about current DLRs among California  
            dental plans, it appears that many would be in violation of  
            this bill's standards.  If this bill were to become law, and  
            if plans are indeed far from meeting the required loss ratios,  
            it is reasonable to assume a two-pronged strategy of reduced  
            administrative expenses, coupled with increased premiums and  
            payments for clinical services would be necessary in order to  
            comply.   In this way, premium pressure could result across  
            all dental markets, although competitive pressure could  
            mitigate the increase.

            If loss ratios were deemed too high to meet while maintaining  
            a worthwhile profit margin, particularly for very low cost  
            dental plans in the individual and small-group markets, it is  
            reasonable to assume the level of loss ratio required by this  








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            bill would lead to some level of reduced competition in these  
            markets.  This may reduce availability of low-cost dental  
            plans.

            Given apparent consensus that dental plans differ from health  
            plans in important ways, the fact that no standardized loss  
            ratio calculations are available to serve as a basis by which  
            to assess the current California market, the potential for  
            market disruption, and, most importantly for this committee,  
            the potential for premium cost increases in order to meet a  
            minimum loss ratio threshold designed for comprehensive health  
            care plans, staff suggests considering options other than  
            immediate imposition of numerical thresholds specified in the  
            bill including, potentially, lower numerical thresholds,  
            standardization of loss ratio reporting, flexibility to exempt  
            very low-premium plans, phasing in of a minimum loss ratio, or  
            other ways to set achievable goals that further the consumer  
            interest in transparency and accountability while mitigating  
            unintended consequences. 

            Finally, significant concern has been voiced by dental plans  
            regarding the requirement to send rebates to consumers if  
            their dental plan fails to meet DLR requirements.  They argue  
            they would be forced to allocate significant administrative  
            resources to issue de minimis rebates, given the low very cost  
            of some plans.  If a minimum threshold is imposed, alternative  
            enforcement mechanisms should be considered in order to avoid  
            significant administrative costs and burden to mail de minimis  
            rebates.

           4)Previous Legislation  .  AB 18 (Pan) of 2013 initially focused  
            on pediatric oral care offered in the California Health  
            Benefit Exchange and was amended to impose a dental loss  
            ratio, rate filing and review requirements and other specific  
            standards on dental plans offering that coverage.  AB 18 was  
            referred to this committee but was not heard at the request of  
            the author.

           Analysis Prepared by  :    Lisa Murawski / APPR. / (916) 319-2081