Amended in Assembly May 5, 2014

California Legislature—2013–14 Regular Session

Assembly Bill No. 2209

Introduced by Assembly Member Dickinson

February 20, 2014

An act to amend Sections 2001, 2003, 2010, 2031, 2032, 2036, 2038, 2039, 2043, 2088, 2102, 2103, 2105, 2124, and 2175 of, and to add Section 2176 to, the Financial Code, relating to money transmission.

LEGISLATIVE COUNSEL’S DIGEST

AB 2209, as amended, Dickinson. Money Transmission Act.

Existing law, the Money Transmission Act, provides for the regulation of money transmissions and, unless an exemption applies, requires the licensure by the Commissioner of Business Oversight of persons, including corporations and limited liability companies, to engage in this activity. Existing law declares the need to regulate money transmission businesses in the state, to maintain public confidence in financial institutions doing business in this state, and to preserve the health, safety, and general welfare of the people of California. Under existing law, a licensure under the act is required to file various reports with the commissioner with specified information, including the total volume of activities, number of transactions conducted and outstanding money transmissions in California and the United States in a given calendar year quarter, as specified. It is a felony to make a false statement, misrepresentation, or false certification in a record filed or required to be maintained under the act, or to engage in an activity for which a license is required without being licensed or exempt from licensure.

This bill would revise the definition of money transmission for purposes of the act, by deleting the component of the definition involving receipt of money for transmission and replacing it with a third party’s acceptance of currency, funds, or other value from a payor and delivery of the currency, funds, or other value to a payee. The bill would exclude from this definition transactions in which the recipient of the currency, funds, or other value is an agent of the payee, as specified. The bill would revise and reorganize various provisions of the act relating to, among other things, the definition of begin insert other end insert relevant terms under the act, and the required contents of license applications and customer receipts. The bill would require that the report described above also include whether an outstanding money transmission was conducted via mobile or other electronic application. By expanding the scope of an existing crime, this bill would impose a state-mandated local program.

This bill would include legislative declarations relating to the expansion of money transmission services to include the use of mobile applications, alternative point of sale systems, and other consumer payment systems. The bill would authorize the commissioner to exercise any power set forth in the act with respect to a money transmission business, if necessary for the general welfare of the public, regardless of the licensure status of the money transmission business. The bill would revise provisions relating to the commissioner’s authority to provide guidance to prospective applicants for a license to operate money transmission business.

The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.

This bill would provide that no reimbursement is required by this act for a specified reason.

Vote: majority. Appropriation: no. Fiscal committee: yes. State-mandated local program: yes.

The people of the State of California do enact as follows:

SECTION 1.  

Section 2001 of the Financial Code is amended
to read:

2001.  

The Legislature finds and declares all of the following:

(a) Money transmission businesses conduct a significant amount
of business in this state and technological advances are occurring
in the provision of money transmission services, which have
expanded money transmission to include the use of mobile
applications, alternative point of sale systems, and other consumer
payment systems.

(b) Persons who use money transmission businesses in this state
use those businesses for, among other purposes, paying for the
necessities of life and transmitting money to family members.

(c) The failure of money transmission businesses to fulfill their
obligations would cause loss to consumers, disrupt the payments
mechanism in this state, undermine public confidence in financial
institutions doing business in this state, and adversely affect the
health, safety, and general welfare of persons in this state.

(d) To protect the interests of consumers of money transmission
businesses in this state, to maintain public confidence in financial
institutions doing business in this state, and to preserve the health,
safety, and general welfare of the people of this state, it is necessary
to regulate money transmission businesses in this state.

SEC. 2.  

Section 2003 of the Financial Code is amended to read:

2003.  

For purposes of this division, the following definitions
shall apply:

(a) “Affiliate,” when used with respect to a specified person,
means any person controlling, controlled by, or under common
control with, that specified person, directly or indirectly through
one or more intermediaries. For purposes of subdivisions (q) and
(v), a specified person is affiliated with another person if that
person controls, is controlled by, or under common control through
the ownership directly or indirectly of shares or equity securities
possessing more than 50 percent of the voting power of that
specified person.

(b) “Agent” means a person that is not itself licensed as a money
transmitter in California and provides money transmission in
California on behalf of the licensee, provided that the licensee
becomes liable for the money transmission from the time money
or monetary value is received by that person. However, “agent”
does not include any officer or employee of the licensee when
acting as such at an office of a licensee.

(c) “Applicant” means a person that files an application for a
license or for acquisition of control of a licensee under this division.

(d) “Average daily outstanding” means the amount of
outstanding money transmission obligations in California at the
end of each day in a given period of time, added together, and
divided by the total number of days in that period of time.

(e)  “Branch office” means any office in this state of a licensee
or agent at which the licensee receives money or monetary value
to provide money transmission, either directly or through an agent.

(f) “Business day” means one of the following:

(1) When used with respect to any act to be performed in this
state, any day other than Saturday, Sunday, or any other day that
is provided for as a holiday in the Government Code.

(2) When used with respect to any act to be performed in any
jurisdiction other than this state, any day other than a day that is
a legal holiday under the laws of that jurisdiction.

(g) “Commissioner” means the Commissioner of Business
Oversight.

(h) “Control” has the meaning set forth in Section 1250.

(i) “Day” means calendar day.

(j) “In California” or “in this state” means physically located
in California, or with, to, or from persons located in California.

(k) “Issue” and “issuer” mean, with regard to a payment
instrument, the entity that is the maker or drawer of the instrument
in accordance with the California Commercial Code and is liable
for payment. With regard to stored value, “issue” and “issuer”
mean the entity that is liable to the holder of stored value and has
undertaken or is obligated to pay the stored value. Only a licensee
may issue stored value or payment instruments.

(l) “Licensee” means a corporation or limited liability company
licensed under this division.

(m) “Material litigation” means litigation that according to
United States generally accepted accounting principles is
significant to an applicant’s or a licensee’s financial health and
would be required to be disclosed in the applicant’s or licensee’s
annual audited financial statements, report to shareholders, or
similar records.

(n) “Monetary value” means a medium of exchange, whether
or not redeemable in money.

(o) “Money” means a medium of exchange that is authorized
or adopted by the United States or a foreign government. The term
includes a monetary unit of account established by an
intergovernmental organization or by agreement between two or
more governments.

(p) “Money transmission” means any of the following:

(1) Selling or issuing payment instruments.

(2) Selling or issuing stored value.

(3) (A) A third party’s acceptance of currency, funds, or other
value from a payor and delivery of the currency, funds, or other
value to the payee. “Money transmission” does not include a
transaction in which the recipient of the currency, funds, or other
value is an agent of the payee, and delivery of the funds to the
agent satisfies the payor’s obligation to the payee.

(B)  For purposes of this paragraph, “agent” has the same
meaning as that term is defined in Section 2295 of the Civil Code.

(C) For purposes of this paragraph, “payee” means the intended
recipient of currency, funds, or other value from a payor.

(q) “Outstanding,” with respect to payment instruments and
stored value, means issued or sold by the licensee in the United
States and not yet paid or refunded by the licensee, or issued or
sold on behalf of the licensee in the United States by its agent and
reported as sold, but not yet paid or refunded by the licensee.
“Outstanding,” with respect to receiving money for transmission
means all money or monetary value received in the United States
for transmission by the licensee or its agents but not yet paid to
the beneficiaries or refunded to the person from whom the money
or monetary value was received. All outstanding money
transmission of a licensee is and shall remain a liability of the
licensee until it is no longer outstanding.

(r) “Payment instrument” means a check, draft, money order,
traveler’s check, or other instrument for the transmission or
payment of money or monetary value, whether or not negotiable.
The term does not include a credit card voucher, letter of credit,
or any instrument that is redeemable by the issuer for goods or
services provided by the issuer or its affiliate.

(s) “Person” means an individual, corporation, business trust,
estate, trust, partnership, proprietorship, syndicate, limited liability
company, association, joint venture, government, governmental
subdivision, agency or instrumentality, public corporation or joint
stock company, or any other organization or legal or commercial
entity, provided, however, that “person,” when used with respect
to acquiring control of or controlling a specified person, includes
any combination of two or more persons acting in concert.

(t) “Receiving money for transmission” or “money received for
transmission” means receiving money or monetary value in the
United States for transmission within or outside the United States
by electronic or other means. The term does not include sale or
issuance of payment instruments and stored value.

(u) “Record” means information that is inscribed on a tangible
medium or that is stored in an electronic or other medium and is
retrievable in perceivable form.

(v) “State” means a state of the United States, the District of
Columbia, Puerto Rico, the United States Virgin Islands, or any
territory or insular possession subject to the jurisdiction of the
United States.

(w) “Stored value” means monetary value representing a claim
against the issuer that is stored on an electronic or digital medium
and evidenced by an electronic or digital record, and that is
intended and accepted for use as a means of redemption for money
or monetary value or payment for goods or services. The term does
not include a credit card voucher, letter of credit, or any stored
value that is only redeemable by the issuer for goods or services
provided by the issuer or its affiliate, except to the extent required
by applicable law to be redeemable in cash for its cash value.

(x) “Traveler’s check” means an instrument that meets all of
the following:

(1) Is designated on its face by the term “traveler’s check” or
by any substantially similar term or is commonly known and
marketed as a traveler’s check.

(2) Contains a provision for a specimen signature of the
purchaser to be completed at the time of purchase.

(3) Contains a provision for a countersignature of the purchaser
to be completed at the time of negotiation.

SEC. 3.  

Section 2010 of the Financial Code is amended to read:

2010.  

This division does not apply to the following:

(a) The United States or a department, agency, or instrumentality
thereof, including any federal reserve bank and any federal home
loan bank.

(b) Money transmission by the United States Postal Service or
by a contractor on behalf of the United States Postal Service.

(c) A state, county, city, or any other governmental agency or
governmental subdivision of a state.

(d) A commercial bank or industrial bank, the deposits of which
are insured by the Federal Deposit Insurance Corporation or its
successor, or any foreign (other nation) bank that is licensed under
Chapter 20 (commencing with Section 1750) or that is authorized
under federal law to maintain a federal agency or federal branch
office in this state; a trust company licensed pursuant to Section
1042 or a national association authorized under federal law to
engage in a trust banking business; an association or federal
association, as defined in Section 5102 begin insert , end insert the deposits of which are
insured by the Federal Deposit Insurance Corporation or its
successor; and any federally or state chartered credit union, with
an office in California, the member accounts of which are insured
or guaranteed as provided in Section 14858.

(e) Electronic funds transfer of governmental benefits for a
federal, state, county, or local governmental agency by a contractor
on behalf of the United States or a department, agency, or
instrumentality thereof, or a state or governmental subdivision,
agency, or instrumentality thereof.

(f) A board of trade designated as a contract market under the
federal Commodity Exchange Act (7 U.S.C. Sec. 1 et seq.) or a
person that, in the ordinary course of business, provides clearance
and settlement services for a board of trade to the extent of its
operation as or for such a board.

(g) A person that provides clearance or settlement services
pursuant to a registration as a clearing agency or an exemption
from registration granted under the federal securities laws to the
extent of its operation as such a provider.

(h) An operator of a payment system to the extent that it provides
processing, clearing, or settlement services, between or among
persons excluded by this section, in connection with wire transfers,
credit card transactions, debit card transactions, stored value
transactions, automated clearing house transfers, or similar funds
transfers, to the extent of its operation as such a provider.

(i) A person registered as a securities broker-dealer under federal
or state securities laws to the extent of its operation as such a
broker-dealer.

(j) A person that delivers wages or salaries on behalf of
employers to employees or facilitates the payment of payroll taxes
to state and federal agencies, makes payments relating to employee
benefit plans, makes distribution of other authorized deductions
from employees’ wages or salaries, or transmits other funds on
behalf of an employer in connection with transactions related to
employees. Notwithstanding this subdivision, a person described
herein that offers money transmission services or provides stored
value cards directly to individual customers shall comply with this
division to the extent of that activity.

(k) A person listed under subdivision (d) is exempted from all
the provisions of this division, except Sections 2062 and 2063.

SEC. 4.  

Section 2031 of the Financial Code is amended to read:

2031.  

Only the following persons may apply for or be issued
a license:

(a) A corporation or limited liability company organized under
the laws of this state.

(b) A corporation, other than a corporation organized under the
laws of this state, that is qualified to transact intrastate business in
this state under Chapter 21 (commencing with Section 2100) of
Division 1 of Title 1 of the Corporations Code.

(c) A limited liability company, other than a limited liability
company organized under the laws of this state, that is qualified
to transact intrastate business in this state under Article 8
(commencing with Section 17708.01) of the Corporations Code,
except a limited liability company that is organized outside the
United States shall not be issued a license.

SEC. 5.  

Section 2032 of the Financial Code is amended to read:

2032.  

(a) An applicant for licensure under this division shall
pay to the commissioner a nonrefundable fee of five thousand
dollars ($5,000).

(b) An applicant for a license under this division shall do so in
a form and in a medium prescribed by the commissioner by order
or regulation. The application shall state or contain all of the
following:

(1) The legal name and residential business address of the
applicant and any fictitious or trade name used by the applicant in
conducting its business.

(2) A list of any criminal convictions of the applicant and any
material litigation in which the applicant has been involved in the
10-year period next preceding the submission of the application.

(3) A description of any money transmission services previously
provided by the applicant and the money transmission services
that the applicant seeks to provide in this state.

(4) A list of the applicant’s proposed agents and the locations
in this state where the applicant and its agents propose to engage
in money transmission.

(5) A list of other states in which the applicant is licensed to
engage in money transmission and any license revocations,
suspensions, or other disciplinary action taken against the applicant
in another state.

(6) Information concerning any bankruptcy or receivership
proceedings affecting the licensee.

(7) A sample form of payment instrument or instrument upon
which stored value is recorded, if applicable.

(8) A sample form of receipt for transactions that involve money
received for transmission.

(9) The name and address of any bank through which the
applicant’s payment instruments and stored value will be paid.

(10) A description of the source of money and credit to be used
by the applicant to provide money transmission services.

(11) The date of the applicant’s incorporation or formation and
the state or country of incorporation or formation.

(12) A certificate of good standing from the state or country in
which the applicant is incorporated or formed.

(13) A description of the structure or organization of the
applicant, including any parent or subsidiary of the applicant, and
whether any parent or subsidiary is publicly traded.

(14) The legal name, any fictitious or trade name, all business
and residential addresses, and the employment, in the 10-year
period next preceding the submission of the application, of each
executive officer, manager, director, or person that has control, of
the applicant.

(15) A list of any criminal convictions and material litigation
in which any executive officer, manager, director, or person in
control, of the applicant has been involved in the 10-year period
next preceding the submission of the application.

(16) A copy of the applicant’s audited financial statements for
the most recent fiscal year and, if available, for the two-year period
next preceding the submission of the application.

(17) A copy of the applicant’s unconsolidated financial
statements for the current fiscal year, whether audited or not, and,
if available, for the two-year period next preceding the submission
of the application.

(18) If the applicant is publicly traded, a copy of the most recent
report filed with the United States Securities and Exchange
Commission under Section 13 of the federal Securities Exchange
Act of 1934 (15 U.S.C. Sec. 78m).

(19) If the applicant is a wholly owned subsidiary of:

(A) A corporation publicly traded in the United States, a copy
of audited financial statements for the parent corporation for the
most recent fiscal year or a copy of the parent corporation’s most
recent report filed under Section 13 of the federal Securities
Exchange Act of 1934 (15 U.S.C. Sec. 78m) and, if available, for
the two-year period next preceding the submission of the
application.

(B) A corporation publicly traded outside the United States, a
copy of similar documentation filed with the regulator of the parent
corporation’s domicile outside the United States.

(20) The name and address of the applicant’s registered agent
in this state.

(21) The applicant’s plan for engaging in money transmission
business, including without limitation three years of pro forma
financial statements.

(22) Any other information the commissioner requires with
respect to the applicant.

(c) The commissioner may waive any of the information
required under subdivision (b) or permit an applicant to submit
other information instead of the required information.

SEC. 6.  

Section 2036 of the Financial Code is amended to read:

2036.  

The commissioner may impose on any authorization,
approval, license, or order issued pursuant to this division any
conditions that are necessary for the safety and soundness of the
licensee, or necessary to maintain or enhance consumer protection.

SEC. 7.  

Section 2038 of the Financial Code is amended to read:

2038.  

Fees shall be paid to, and collected by, the commissioner,
as follows:

(a) The fee for filing an application for a license is five thousand
dollars ($5,000), as provided in subdivision (a) of Section 2032.

(b) The fee for filing an application for approval to acquire
control of a licensee is three thousand five hundred dollars
($3,500).

(c) A licensee shall pay annually on or before July 1, a licensee
fee of two thousand five hundred dollars ($2,500).

(d) A licensee shall pay annually on or before July 1, one
hundred twenty-five dollars ($125) for each licensee branch office
in this state.

(e) A licensee shall pay annually on or before July 1, twenty-five
dollars ($25) for each agent branch office in this state.

(f) Whenever the commissioner examines a licensee or any
agent of a licensee, the licensee shall pay, within 10 days after
receipt of a statement from the commissioner, a fee of seventy-five
dollars ($75) per hour for each examiner engaged in the
examination plus, if it is necessary for any examiner engaged in
the examination to travel outside this state, the travel expenses of
the examiner.

(g) Whenever the commissioner examines an applicant, the
applicant shall pay, within 10 days after receipt of a statement
from the commissioner, a fee of seventy-five dollars ($75) per
hour for each examiner engaged in the examination plus, if it is
necessary for any examiner engaged in the examination to travel
outside this state, the travel expenses of the examiner.

(h) Each fee for filing an application shall be paid at the time
the application is filed with the commissioner. No fee for filing
an application shall be refundable, regardless of whether the
application is approved, denied, or withdrawn.

SEC. 8.  

Section 2039 of the Financial Code is amended to read:

2039.  

(a) The commissioner may by order or regulation grant
exemptions from this section in cases where the commissioner
finds that the requirements of this section are not necessary or may
be duplicative.

(b) In addition to any other reports as may be required pursuant
to Sections 453, 454, and 455, each licensee shall, within 90 days
after the end of each fiscal year, or within any extended time as
the commissioner may prescribe, file with the commissioner an
audit report for the fiscal year that shall comply with all of the
following provisions:

(1) The audit report shall contain audited financial statements
of the licensee for or as of the end of the fiscal year prepared in
accordance with United States generally accepted accounting
principles and any other information as the commissioner may
require.

(2) The audit report shall be based upon an audit of the licensee
conducted in accordance with United States generally accepted
auditing standards and any other requirements as the commissioner
may prescribe.

(3) The audit report shall be prepared by an independent certified
public accountant or independent public accountant who is not
unsatisfactory to the commissioner.

(4) The audit report shall include or be accompanied by a
certificate of opinion of the independent certified public accountant
or independent public accountant that is satisfactory in form and
content to the commissioner. If the certificate or opinion is
qualified, the commissioner may order the licensee to take any
action as the commissioner may find necessary to enable the
independent or certified public accountant or independent public
accountant to remove the qualification.

(c) Each licensee shall, not more than 45 days after the end of
each calendar year quarter, or within a longer period as the
commissioner may by regulation or order specify, file with the
commissioner a report containing all of the following:

(1) Financial statements, including balance sheet, income
statement, statement of changes in shareholders’ equity, and
statement of cashflows, for, or as of the end of, that calendar year
quarter, verified by two of the licensee’s principal officers. The
verification shall state that each of the officers making the
verification has a personal knowledge of the matters in the report
and that each of them believes that each statement on the report is
true.

(2) For issuers and sellers of payment instruments and stored
value, a schedule of eligible securities owned by the licensee
pursuant to Section 2081.

(3) Other information as the commissioner may by regulation
or order require.

(d) Each licensee, not more than 45 days after the end of each
calendar year quarter, shall file with the commissioner a report
containing all of the following:

(1) The current address of each branch office of the licensee in
this state. If a branch office was opened or closed during the
calendar year quarter, the date it was opened or closed. If a branch
office was relocated during the calendar year quarter, the addresses
of the old and new locations and the date of relocation.

(2) The name of each person who acted as an agent in this state
of the licensee during the calendar year quarter and the address
for each agent branch office. If a person was appointed or
terminated as an agent during the calendar year quarter, the date
of appointment or termination. If an agent branch office relocated,
the addresses for the old and new locations and the date of
relocation.

(3) The total volume of activities, number of transactions
conducted, and outstanding money transmission obligations in
California under this division and in the United States in the
calendar year quarter categorized by type of money transmission,
and whether the transmission was conducted via mobile or other
electronic application. For money received for transmission, a
report of the average daily outstanding transmission liabilities in
California, and, if applicable, a schedule of each foreign country
to which money was sent, along with the total amount of money
sent to that foreign country in that calendar year quarter. For
payment instruments and stored value, a report of the average daily
outstanding payment instruments and stored value liabilities in
California in that calendar year quarter.

(4) Other information as the commissioner may by regulation
or order require.

(e) Each licensee shall file with the commissioner other reports
as and when the commissioner may by regulation or order require.

SEC. 9.  

Section 2043 of the Financial Code is amended to read:

2043.  

(a) On or before April 1, 2013, and annually thereafter,
each licensee shall provide its agents under contract with training
materials on recognizing elder or dependent adult financial abuse,
and how to appropriately respond if the agent suspects that he or
she is being asked to engage in money transmission for a fraudulent
transaction involving an elder or dependent adult.

(b) To ensure that agents that are newly appointed by licensees
pursuant to Section 2060 receive the training materials described
in subdivision (a) in a timely manner, each licensee shall provide
those materials to any newly appointed agent no later than one
month following the appointment of that agent.

(c) This section shall not apply to licensees that are engaged
solely in selling or issuing stored value pursuant to paragraph (2)
of subdivision (p) of Section 2003. Licensees that engage in money
transmission activities pursuant to paragraph (1) or (3) of that
subdivision, shall be subject to this section only with respect to
their agents under contract for activities described in those
paragraphs. Additionally, this section shall not apply to licensees
who exclusively offer their services via an Internet Web site, or
mobile electronic application.

SEC. 10.  

Section 2088 of the Financial Code is amended to
read:

2088.  

(a) The commissioner may by regulation or order declare
a credit rating agency to be an eligible securities rating service if
the commissioner finds the following with respect to the securities
rating service:

(1) It has been continuously engaged in the business of rating
securities for a period of not less than three years.

(2) It is competent to rate securities and is nationally recognized
for rating securities in a competent manner.

(3) It publishes its ratings of securities on a nationwide basis.

(b) With respect to this division “eligible securities rating
service” means any credit rating agency that the commissioner by
regulation or order declared to be an eligible securities ratings
service.

SEC. 11.  

Section 2102 of the Financial Code is amended to
read:

2102.  

(a) Every licensee or its agent shall refund to the
customer within 10 days of receipt of the customer’s written request
for a refund any and all money received for transmission unless
any of the following occurs:

(1) The money has been forwarded within 10 days of the date
of receipt.

(2) Instructions have been given committing an equivalent
amount of money to the person designated by the customer within
10 days of the date of the receipt of the money from the customer.

(3) The customer instructs the licensee to transmit the money
at a time beyond 10 days. If the customer gives instructions as to
when the money shall be forwarded or transmitted and the moneys
have not yet been forwarded or transmitted, the licensee or its
agent shall refund the customer’s money within 10 days of receipt
of the customer’s written request for a refund.

(4)  begin delete Refund end delete begin insert The refund end insert would violate law.

(b) If a customer’s instructions as to when the money shall be
forwarded or transmitted are not complied with and the money has
not yet been forwarded or transmitted, the customer has a right to
a refund of his or her money. If a customer does not receive his or
her refund, a cause of action under this section may be brought in
small claims court if it does not exceed the jurisdiction of that
court, or in any other appropriate court. The customer shall be
entitled to recover each of the following:

(1) Any and all money received for transmission, plus any fees
and charges paid by the customer.

(2) A penalty in an amount not to exceed one thousand dollars
($1,000). The court shall award the prevailing party costs and
attorney’s fees.

SEC. 12.  

Section 2103 of the Financial Code is amended to
read:

2103.  

(a) In the case of money received for transmission, the
licensee or its agent shall give the sender or customer a receipt at
the time of the transaction.

(1) The receipt shall contain the following information, as
applicable:

(A) The name of the sender.

(B) The name of the designated recipient.

(C) The date of the transaction, which is the day the customer
funds the money transmission.

(D) The name of the licensee.

(E) The amount to be transferred to the designated recipient, in
the currency in which the money transmission is funded, using the
term “Transfer Amount” or a substantially similar term.

(F) Any fees and taxes imposed on the money transmission by
the licensee or its agent which are payable or have been paid by
the sender, in the currency in which the money transmission is
funded, using the terms “transfer fees” for fees and “transfer taxes”
for taxes, or substantially similar terms.

(G) The total amount of the transaction, which is the sum of
subparagraphs (E) and (F), in the currency in which the money
transmission is funded, using the term “total” or a substantially
similar term.

(H) The exchange rate, if any, used by the licensee or its agent
for the money transmission, rounded consistently for each currency
to no fewer than two decimal places and no more than four decimal
places, using the term “exchange rate” or a substantially similar
term.

(I) For all transmissions, other than transmissions related to
e-commerce transactions, the amount that will be received by the
designated recipient, in the currency in which the funds will be
received, using the term “total to recipient” or begin insert a end insert substantially
similar term. For transmissions related to e-commerce transactions,
the amount that will be received by the designated recipient before
any fees and taxes imposed on the money transmission by the
licensee or its agent and payable by the designated recipient are
deducted, using the term “total to recipient” or begin insert a end insert substantially
similar term. These fees and taxes shall be disclosed to the
designated recipient. The disclosure of fees and taxes payable by
the designated recipient, which need not be disclosed to the sender,
shall be disclosed as part of a separate written agreement between
the licensee and the designated recipient.

(2) (A) In addition to the disclosures set forth in paragraph (1),
the receipt shall either include or have attached a conspicuous
statement as follows:

 

begin delete RIGHT end delete begin insert “RIGHT end insert TO REFUND

begin delete “You, end delete begin insert You, end insert the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if _____ (name of licensee) does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you.

If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.

If you want a refund, you must mail or deliver your written request to _____ (name of licensee) at _____ (mailing address of licensee). If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney’s fees pursuant to Section 2102 of the California Financial Code.”

 

(B) The right to refund statement set forth in subparagraph (A)
is not required to be included on receipts involving transactions
where the sender is a commercial entity, transactions that involve
entities of a type listed in subdivisions (a), (b), and (c) of Section
2010, or e-commerce transactions where the customer sends a
payment for goods or services.

(3) The receipt required by this section shall be made in English
and in the language principally used by that licensee or that agent
to advertise, solicit, or negotiate, either orally or in writing, at that
branch office, if other than English. For transactions that do not
occur in a branch office, the receipt shall be made in English and
in the language principally used by that licensee or that agent to
advertise, solicit, or negotiate money transmission, either orally
or in writing.

(4) The receipt required by this subdivision may be provided
electronically for transactions that are initiated electronically or
in which a customer agrees to receive an electronic receipt.

(5) Disclosures in the receipt required by this subdivision shall
be in a minimum 8-point font, except for receipts provided via
mobile phone or text message.

(b) If window and exterior signs concerning the rates of
exchange for money received for transmission are used, they shall
clearly state in English and in the same language principally used
by the licensee or any agent of the licensee to advertise, solicit, or
negotiate, either orally or in writing, at that branch office if other
than English, the rate of exchange for exchanging the currency of
the United States for foreign currency. If an interior sign or any
advertising is used that quotes exchange rates, it shall, in addition
to clearly stating the rates of exchange for exchanging the currency
of the United States for foreign currency, also state all commissions
and fees charged on all such transactions.

(c) At each branch office, there shall be disclosed the exchange
rates, fees, and commissions charged in English and in the same
language principally used by the licensee or any agent of the
licensee to advertise, solicit, or negotiate, either orally or in writing,
with respect to money received for transmission at that branch
office. At each branch office, there shall be signage clearly
identifying the name of the licensee as well as any trade names
used by the licensee at that branch office. In the event that a
licensee or agent conducts money transmission activity via an
Internet Web site or mobile application that is not in a branch
office, the commissioner may authorize an alternative disclosure
meeting the requirements of this section. Any Internet Web site
through which a licensee conducts money transmission shall clearly
identify the name of the licensee as well as any trade names used
by the licensee on the Internet Web site.

(d) If the customer does not specify at the time the money is
presented to the licensee or its agent the country to which the
money is to be transmitted, the rate of exchange for the transaction
is not required to be set forth on the receipt. If the customer does
specify at the time the money is presented to the licensee or its
agent the country to which the money is to be transmitted but the
specified country’s laws require the rate of exchange for the
transaction to be determined at the time the transaction is paid out
to the intended recipient, the rate of exchange for the transaction
is not required to be set forth on the receipt.

SEC. 13.  

Section 2105 of the Financial Code is amended to
read:

2105.  

(a) Each licensee or agent shall prominently post on the
premises of each branch office that conducts money transmission
a notice stating that:

 

“If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of begin delete Financial Institutions end delete begin insert Business Oversight end insert at its toll-free telephone number, 1-800-622-0620, by begin delete e-mail end delete begin insert email end insert at [e-mail], or by mail at Department of begin delete Financial Institutions, end delete begin insert Business Oversight, end insert Consumer Services, 1810 13th Street, Sacramento, CA 95811.”

 

(b) The commissioner may by order or regulation modify the
content of the notice required by this section. This notice shall be
printed in English and in the same language principally used by
the licensee or any agent of the licensee to advertise, solicit, or
negotiate either orally or in writing, with respect to money
transmission at that branch office. The information required in this
notice shall be clear, legible, and in letters not less than one-half
inch in height. The notice shall be posted in a conspicuous location
in the unobstructed view of the public within the premises. The
licensee shall provide to each of its agents the notice required by
this section. In those locations operated by an agent, the agent, and
not the licensee, shall be responsible for the failure to properly
post the required notice.

(c) In the event that a licensee or agent conducts money
transmission activity via an Internet Web site or mobile application
that is not in a branch office, the commissioner may authorize an
alternative form of the notice required in subdivision (a).

SEC. 14.  

Section 2124 of the Financial Code is amended to
read:

2124.  

(a) A licensee shall maintain the following records for
determining its compliance with this division for at least three
years:

(1) A record of each payment instrument or stored value
obligation sold.

(2) A general ledger posted at least monthly containing all asset,
liability, capital, income, and expense accounts.

(3) Bank statements and bank reconciliation records.

(4) Records of outstanding payment instruments and stored
value obligations.

(5) Records of each payment instrument and stored-value
obligation paid within the three-year period.

(6) A list of the last known names and addresses of all of the
licensee’s agents and their branch offices.

(7) Any other records the commissioner reasonably requires by
order or regulation.

(b) A licensee or its agent shall maintain records of any receipts
provided pursuant to Section 2102 for six months or a longer period
of time specified in the contract between the licensee and its agent.

(c) The items specified in subdivisions (a) and (b) may be
maintained in any form of record.

(d) Records may be maintained outside this state if they are
made available to the commissioner on seven days’ notice that is
sent in a record.

(e) If records not required to be maintained in English pursuant
to Section 456 are in a language other than English, the licensee
shall provide records translated into English within seven days’
notice that is sent in a record.

(f) Each licensee shall maintain any other records required by
the commissioner.

SEC. 15.  

Section 2175 of the Financial Code is amended to
read:

2175.  

The commissioner may offer informal guidance to any
prospective applicant for a license under this division, regarding
the conditions of licensure that may be applied to that person. The
commissioner shall inform any applicant that requests that guidance
of the minimum net worth, and other licensing requirements, that
will be required of that applicant, based on the information
provided by the applicant concerning its plan to conduct business
under this division, and the factors used to make that determination
as described in Section 2040.

SEC. 16.  

Section 2176 is added to the Financial Code, to read:

2176.  

At any time, if the commissioner deems it necessary for
the general welfare of the public, he or she may exercise any power
set forth in this division with respect to a money transmission
business, regardless of whether an application for a license has
been filed with the commissioner, a license has been issued, or, if
issued, the license has been surrendered, suspended, or revoked.

SEC. 17.  

No reimbursement is required by this act pursuant to
Section 6 of Article XIII B of the California Constitution because
the only costs that may be incurred by a local agency or school
district will be incurred because this act creates a new crime or
infraction, eliminates a crime or infraction, or changes the penalty
for a crime or infraction, within the meaning of Section 17556 of
the Government Code, or changes the definition of a crime within
the meaning of Section 6 of Article XIII B of the California
Constitution.