BILL ANALYSIS                                                                                                                                                                                                    Ó







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        |Hearing Date:April 15, 2013        |Bill No:SB                         |
        |                                   |272                                |
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                      SENATE COMMITTEE ON BUSINESS, PROFESSIONS 
                               AND ECONOMIC DEVELOPMENT
                          Senator Curren D. Price, Jr., Chair
                                           

                         Bill No:        SB 272Author:Corbett
                        As Amended:April 8, 2013 Fiscal:   Yes

        
        SUBJECT:   Advertising: military endorsements.

        SUMMARY:  Prohibits implying any military veteran or military veteran  
        service organization connection, approval or endorsement of any  
        financial product, goods or services unless there is a direct  
        connection to that military veteran entity.  

        Existing law:
        
        1)Federal   law  prohibits the use of any seal, insignia, trade or brand  
          name that could reasonably be interpreted or construed as implying  
          any federal government connection, approval, or endorsement unless  
          the mailing has a notification on its face, cover or wrapper that it  
          is not affiliated with any federal government agency. 

       2)Prohibits any person, firm, corporation or association that is a  
          nongovernmental entity to solicit information, or solicit the  
          purchase of or payment for a product or service or to solicit the  
          contribution of funds or membership fees, by means of a mailing,  
          electronic message or Internet website that contains a seal,  
          insignia, trade or brand name or any other term or symbol that  
          reasonably could be interpreted or construed as implying any  
          federal, state or local government connection, approval or  
          endorsement,  unless  :
       (Business and Professions Code (BPC) § 17533.6)

           a)   The nongovernmental entity has an expressed connection with,  
             or the approval or endorsement of, a state or local government  
             entity, if permitted by law.






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           b)   The solicitation meets the following requirements:

             i)     The solicitation conspicuously displays the following  
               notice:  "THIS PRODUCT OR SERVICE HAS NOT BEEN APPROVED OR  
               ENDORSED BY ANY GOVERNMENT AGENCY, AND THIS OFFER IS NOT BEING  
               MADE BY AN AGENCY OF THE GOVERNMENT."

             ii)         In the case of a mail solicitation, the envelope or  
               outside cover or wrapper in which the matter is mailed  
               conspicuously displays the following notice:  "THIS IS NOT A  
               GOVERNMENT DOCUMENT."  

             iii)        The disclosures in i) and ii) above are not preceded,  
               followed or surrounded by symbols, terms or other content that  
               make them inconspicuous.

             iv)         The solicitation does not use a title or trade or  
               brand name that could be interpreted as implying any federal,  
               state or local government connection.

             v)     The solicitation does not specify a date or time period  
               when payment is due.

             vi)         The solicitation does not state that payment is  
               mandatory.

       1)Provides that a violation of these solicitation requirements is a  
          misdemeanor punishable by up to six months in jail or a fine of up  
          to $2500 or both.  (BPC Id.)

       2)Provides a private right of action with damages to any person harmed  
          as a result of a violation of these solicitation requirements.  (BPC  
          Id.)

       3)Defines "conspicuous" disclosure or "conspicuously" displayed as not  
          less than 12-point boldface font type in capital letters that is at  
          least 2-point boldface font type sizes larger than the next largest  
          print on the envelope, outside cover or wrapper and in contrasting  
          type, layout, font or color in a manner that clearly calls attention  
          to the language.  (BPC Id.)

        4) Prohibits the following unfair methods of competition and unfair or  
           deceptive acts or practices undertaken by any person in a  
           transaction intended to result or which results in the sale or  
           lease of goods or services to any consumer: 






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           a)   Representing that goods or services have sponsorship,  
             approval, characteristics, ingredients, uses, benefits, or  
             quantities which they do not have or that a person has a  
             sponsorship, approval, status, affiliation, or connection which  
             he or she does not have.

           b)   Advertising or promoting any event, presentation, seminar,  
             workshop, or other public gathering regarding veterans' benefits  
             or entitlements that does not include the following statement in  
             the same type size and font as the term "veteran" or any  
             variation of that term: "I am not authorized to file an initial  
             application for Veterans' Aid and Attendance benefits on your  
             behalf, or to represent you before the Board of Veterans' Appeals  
             within the United States Department of Veterans Affairs in any  
             proceeding on any matter, including an application for such  
             benefits.  It would be illegal for me to accept a fee for  
             preparing that application on your behalf."  Requires statement  
             to be disseminated, both orally and in writing, at the beginning  
             of any event, presentation, seminar, workshop, or public  
             gathering regarding veterans' benefits or entitlements.

           c)   Advertising or promoting any event, presentation, seminar,  
             workshop, or other public gathering regarding veterans' benefits  
             or entitlements which is not sponsored by, or affiliated with,  
             the United States Department of Veterans Affairs, the California  
             Department of Veterans Affairs, or any other congressionally  
             chartered or recognized organization of honorably discharged  
             members of the Armed Forces of the United States, or any of their  
             auxiliaries that does not include the following statement, in the  
             same type size and font as the term "veteran" or the variation of  
             that term:  "This event is not sponsored by, or affiliated with,  
             the United States Department of Veterans Affairs, the California  
             Department of Veterans Affairs, or any other congressionally  
             chartered or recognized organization of honorably discharged  
             members of the Armed Forces of the United States, or any of their  
             auxiliaries.  None of the insurance products promoted at this  
             sales event are endorsed by those organizations, all of which  
             offer free advice to veterans about how to qualify and apply for  
             benefits."  The statement must be disseminated, both orally and  
             in writing, at the beginning of any event, presentation, seminar,  
             workshop, or public gathering regarding veterans' benefits or  
             entitlements.  (Civil Code § 1170 (a)(5) and (25))

       1)Provides that any person who falsely represents himself or herself as  
          a veteran or ex-serviceman of any war in which the United States was  
          engaged, in connection with the soliciting of aid or the sale or  





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          attempted sale of any property, is guilty of a misdemeanor.   
          Provides that any person who falsely claims, or presents himself or  
          herself, to be a veteran or member of the Armed Forces of the United  
          States, with the intent to defraud, is guilty of a misdemeanor.   
          (Penal Code (PC) § 532b (a) and (b))

       2)Provides that any person who solicits or attempts to solicit or  
          receives money or property of any kind for a charitable, religious  
          or eleemosynary purpose and who, directly or indirectly, makes,  
          utters, or delivers, either orally or in writing, an unqualified  
          statement of fact concerning the purpose or organization for which  
          the money or property is solicited or received, or concerning the  
          cost and expense of solicitation or the manner in which the money or  
          property or any part thereof is to be used, which statement is in  
          fact false and was made, uttered, or delivered by that person either  
          willfully and with knowledge of its falsity or negligently without  
          due consideration of those facts which by the use of ordinary care  
          he or she should have known, is guilty of a misdemeanor, and is  
          punishable by imprisonment in the county jail for not more than one  
          year, by a fine not exceeding five thousand dollars ($5,000), or by  
          both that imprisonment and fine.  (PC § 532d)

        This bill:

        1) Prohibits the use of a seal, emblem, insignia, trade or brand name  
           or any other term, symbol or content that could be interpreted or  
           construed as implying federal, state or local government, military  
           veteran entity or military or veteran service connection approval  
           or endorsement of any product or service.  Clarifies that any  
           product or service includes but is not limited to any financial  
           product, goods or services by any means including a mailing,  
           electronic message, Internet website, periodical or television  
           commercial disseminated in this state.

        2) Provides that any nongovernmental person, firm, corporation or  
           association may only use a seal as described above if the  
           nongovernmental entity has a direct connection with, the approval  
           of, or endorsement by the federal, state, local government,  
           military veteran or military service organization whose seal is  
           being used.

        3) Provides that any nongovernmental person, firm, corporation or  
           association may solicit the purchase of or payment for a service,  
           or solicit contributions or membership fees through a mailing,  
           electronic message, Internet website, periodical or television  
           commercial using a seal as described above according to  





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           requirements in current law for a solicitation.

        4) Provides that, for purposes of a television commercial  
           solicitation, the disclosure requirements under current law for  
           mailed solicitations apply and the following must be disclosed at  
           the top of the television screen for the entire duration of the  
           commercial: "THIS PRODUCT OR SERVICE HAS NOT BEEN APPROVED OR  
           ENDORSED BY ANY GOVERNMENT AGENCY, AND THIS OFFER IS NOT BEING MADE  
           BY AN AGENCY OF THE GOVERNMENT."

        FISCAL EFFECT:  Unknown.  This bill is keyed fiscal by Legislative  
        Counsel. 

        COMMENTS:
        
        1. Purpose.  This measure is co-sponsored by  California Advocates for  
           Nursing Home Reform  (CANHR),  AMVETS - Department of California  ,  VFW  
           - Department of California  and the  Vietnam Veterans of America -  
           California State Council  .  According to the Author, "as our service  
           men and women return from deployment and our veteran population  
           increases, some unscrupulous businesses and nongovernmental  
           entities are targeting veterans and increasingly trying to sell  
           their products or services or promote events by appearing to be  
           connected to the military".  The Author states that these entities  
           establish a connection to the military by featuring military  
           emblems or military department insignias on promotional materials  
           and websites without receiving permission.  

        2. Scams on Seniors and Veterans.  This bill seeks to protect  
           consumers from potentially being defrauded into purchasing services  
           or goods based on the use of certain identifying seals and emblems  
           that imply connection to a military or veterans group.  California  
           is currently home to over 2 million veterans and large numbers of  
           elder veterans.  According to the Center of Excellence on Elder  
           Abuse and Neglect, part of the UC Irvine Program in Geriatrics,  
           older people are often targeted by unscrupulous businesses and  
           individuals because they generally have more resources available  
           through pensions, retirement assets, Social Security or property.   
           The Center notes that businesses use deceptive marketing and sales  
           tactics to appeal to elders, including the use of patriotic logos  
           and/or military insignia to appeal to elders' sense of patriotism  
           or trust in government to sell a product or service.  One common  
           example of a product these agents may try to sell seniors is a  
           reverse mortgage, which allows persons 62 years of age of older to  
           convert home equity into tax-free monthly income, or a lump sum  
           cash payment.  In a conventional "forward" mortgage, the borrower  





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           makes payments to the lender so that debt decreases and equity  
           increases.  In a "reverse" mortgage, the lender makes payments to  
           the borrower so that debt increases and equity decreases.  The  
           senior (or his or her estate) then does not repay the loan until  
           the last borrower dies, sells the home, or moves out.  The reverse  
           mortgage is a sensible financial tool for many seniors in that it  
           allows them to stay in their homes, provides them with a  
           supplemental income or needed cash, and eliminates monthly mortgage  
           payments.  But they also can include extremely high costs and may  
           not provide the senior with the desired benefit.   

           The U.S. Senate Special Committee on Aging recently heard testimony  
           about a rise in predatory practices aimed at aging veterans.   
           Businesses may charge veterans upfront monies for services that  
           they claim will assist veterans in receiving pension funds or aid  
           they are due.  Testimony included anecdotes from several states  
           about veterans falling prey to unethical businesses, including a  
           California veteran who received services from an organization  
           promising to help file a claim for Aid and Attendance benefits  
           (which are paid to veterans, veteran spouses or surviving spouses  
           who need financial help for in-home care, to pay for an assisted  
           living facility or a nursing home) in order to live at an  
           assisted-living facility.  The veteran was told he had to pay  
           $1,700 in advance to complete the paperwork which would allow him  
           to receive a monthly benefit of $1,800.  Advocates state that these  
           organizations may not have veterans' and their families' interests  
           in mind and may not even be able to provide accurate information  
           about navigating the system to receive benefits veterans are  
           eligible for.
              
           The Federal Trade Commission (FTC) and federal Consumer Financial  
           Protection Bureau (CFPB) recently issued a "buyer beware"  
           notification to consumers about potentially deceptive mortgage ads  
           targeting veterans and older Americans.  The organization advised  
           consumers to be on the lookout for mortgage advertisements with  
           official-looking seals or logos that imply some kind of government  
           status or connection to the Department of Veterans Affairs (VA) and  
           specifically warned that advertisers may use military or veteran  
           status as a way to approach them.  

        3.Similar and Related Previous Legislation.    SB 1170  (Leno, Chapter  
          653, Statutes of 2012) expands consumer protections governing the  
          sale of insurance to any person 65 years of age or older, and adds  
          specific protections for senior veterans. 
            
           SB 1184  (Corbett, Chapter 222, Statutes of 2012) prohibits an  





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           insurance agent from providing assistance to a senior in obtaining  
           veterans benefits through government programs, unless the agent  
           maintains procedural safeguards designed to ensure that the agent  
           or broker transacting insurance has no direct financial incentive  
           to refer the policyholder or purchaser to any government benefits  
           program.    
        
            SB 180  (Corbett, Chapter 79, Statutes of 2011) prohibits a person  
           from charging or receiving an unreasonable fee to prepare, aid or  
           advise certain persons in procuring, maintaining or securing public  
           social services, including activities and functions administered or  
           supervised by the United States Department of Veterans Affairs or  
           the California Department of Veterans Affairs, including pension  
           benefits.
            
           AB 75  (Hill, Chapter 269, Statutes of 2011) specified disclosure  
           requirements for solicitations that could be construed or  
           interpreted as involving a governmental entity. 

            SB 1240  (Figueroa, Chapter 319, Statutes of 2002) specified that  
           solicitations by e-mail and on Internet websites shall be governed  
           by the same state laws regulating mail solicitations using words or  
           symbols that can potentially cause a misimpression of a state or  
           local governmental connection with the solicitations.

            AB 532  (Morrow, Chapter 348, Statutes of 1993) conformed California  
           law to Federal law prohibiting certain mail from nongovernmental  
           entities to contain any term or symbol, as specified, that  
           reasonably could be interpreted or construed as implying any  
           federal  government connection, approval, or endorsement.

        4. Arguments in Support.  The sponsors and veterans organizations  
           write in support of this bill, noting that it is important to  
           address the misleading advertising used by some unscrupulous  
           individuals and businesses who target veterans by claiming to be  
           affiliated with the military, the Veterans Administration or a  
           veterans service organization.  

        
         NOTE  :  Double-referral to Senate Rules Committee second.
        
        SUPPORT AND OPPOSITION:
        
         Support:  

        California Advocates for Nursing Home Reform (CANHR), Co-Sponsor





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        AMVETS - Department of California, Co-Sponsor
        VFW - Department of California, Co-Sponsor
        Vietnam Veterans of America - California State Council, Co-Sponsor
        American Legion - Department of California
        California Association of County Veterans Service Officers
        California State Commanders Veterans Council

         Opposition:  

        None on file as of April 9, 2013



        Consultant: Sarah Mason