BILL ANALYSIS                                                                                                                                                                                                    �






                                  SENATE HUMAN
                               SERVICES COMMITTEE
                          Senator Leland Y. Yee, Chair


          BILL NO:       SB 321                                       
          S
          AUTHOR:        Price                                        
          B
          VERSION:       April 2, 2013
          HEARING DATE:  April 9, 2013                                
          3
          FISCAL:        Yes                                          
          2
                                                                      
          1
          CONSULTANT:  Mareva Brown                                  

                                        
                                     SUBJECT
                                         
             Developmental services: regional centers: performance  
                                   contracts

                                     SUMMARY  

          This bill requires the Department of Developmental Services  
          to establish performance contract guidelines and measures  
          relating to issues of cultural and linguistic competency.

                                     ABSTRACT  

           Existing law

              1)   Establishes the Lanterman Developmental  
               Disabilities Services Act, which states that  
               California is responsible for providing an array of  
               services and supports sufficiently complete to meet  
               the needs and choices of each person with  
               developmental disabilities, regardless of age or  
               degree of disability, and at each stage of life and to  
               support their integration into the mainstream life of  
               the community (WIC 4500, et al)  

              2)   Establishes a system of nonprofit Regional Centers  

                                                         Continued---




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               to provide fixed points of contact in the community  
               for all persons with developmental disabilities and  
               their families, to coordinate services and supports  
               best suited to them throughout their lifetime. (WIC  
               4620)  

              3)   Requires each Regional Center to enter into a  
               five-year contract with DDS with continued funding  
               contingent upon meeting specified annual performance  
               objectives. (WIC 4269)

             4)   Requires DDS to monitor each regional center's  
               objectives annually, as specified, and to review each  
               contract to ensure compliance with the provisions, as  
               specified. (WIC 4269 (e))

           

          This bill

              1)   Establishes a number of requirements for DDS to  
               include in contract guidelines and performance  
               measurements, including: 
           
                a)     That the development of services and supports  
                 identified as necessary to meet identified needs  
                 include culturally and linguistically appropriate  
                 services and supports.

               b)     That information is provided in appropriate  
                 languages for consumers and their families.

               c)     That when regional centers conduct public  
                 meetings, focus groups and surveys to collect  
                 information from the community that they take into  
                 consideration the linguistic and ethnic diversity of  
                 the community.

               d)     That DDS monitor each regional center's  
                 performance objectives for compliance with the  
                 guidelines and measures established by the  
                 department relating to cultural and linguistic  
                 competency.

             1)   Requires that when DDS considers identifying in a  





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               regional center's performance contract areas of  
               service and support that need development, it includes  
               consideration of any racial or ethnic disparities in  
               the distribution of services and supports.   

             2)   Requires DDS to establish performance contract  
               guidelines and measures relating to issues of cultural  
               and linguistic competency

             3)   Requires that for the contract year beginning July  
               1, 2014, DDS specify in the performance contract any  
               areas that require improvement by the regional center  
               to reduce racial and ethnic disparities identified, as  
               specified.

             4)   Adds to the activities that DDS must monitor to  
               determine contract compliance, the requirement of  
               regional centers to reduce identified racial and  
               ethnic disparities, as specified. 

                                  FISCAL IMPACT  

          This bill has not been analyzed by a fiscal committee.

                            BACKGROUND AND DISCUSSION  

           Purpose of the bill
           
          This bill is one of a package that resulted from an April  
          2012 Senate hearing on cultural competency within the  
          Regional Center system, and a subsequent report  
          recommending changes. 

          The author states that health care systems have recently  
          recognized that attentiveness to cultural competency result  
          in "significant organizational and consumer benefits," and  
          that numerous health care providers have undertaken  
          intensive assessments to ensure that appropriate cultural  
          and linguistic competence programs are embedded as an  
          integral component of their health care delivery system.  
          Citing a national report prepared by the US Department of  
          Health and Human Services, identifying goals for better  
          competency among health organizations, the author also  
          states that California's Developmental Services system  
          should be included in such conversations.





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          While Regional Centers are required to adhere to a series  
          of performance measures, and the DDS is required to review  
          whether the regional centers are fulfilling that  
          requirement, the author states that there is no performance  
          outcome measurement related to issues of cultural  
          competency, equity or diversity.  

           Regional Centers

           Regional Centers are part of a system of care overseen by  
          the Department of Developmental Services (DDS). With a  
          proposed budget of $4.3 billion for community-based  
          services in 2013-2014, DDS is responsible for coordinating  
          care and providing services for more than 250,000 people  
          with developmental disabilities who receive services and  
          supports to live in their communities, as well as  
          approximately 1,560 people who resided in developmental  
          centers as of March 6, 2013. California's 21 regional  
          centers are non-profit organizations that provide local  
          services and supports to individuals through contracts with  
          DDS. 

          Historically, the regional centers have been praised for  
          providing services that are tailored to local needs and  
          responsive to individuals in communities, and criticized  
          for their inconsistency across the state. While DDS sets  
          some common rates, there are variations in services and  
          historic rate variations across the regional center system.  
          The regional centers, as nonprofits, also are not subject  
          to the same degree of public disclosure as state agencies,  
          and have faced criticism for a lack of transparency in  
          expenditures and business practices.

           Senate Hearing

           The Senate Select Committee on Autism and Related Disorders  
          held an informational hearing on April 30, 2012, to discuss  
          questions surrounding equal access to regional center  
          services for consumers with autism spectrum disorders  
          (ASD). The hearing was prompted by a series of articles in  
          2011 in the Los Angeles Times, which explored the  
          differences that families of children with autism had in  
          accessing services. "Warrior Parents Fare Best in Securing  
          Autism Services" states that people of color, low income,  





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          and socio-economically disadvantaged communities receive  
          fewer services compared to their white counterparts, and  
          found that DDS spent an average of $11,723 per child on  
          whites; $11,063 on Asians; $7,634 on Latinos, and $6,593 on  
          blacks.
           
          A key point of the series was that parents who fought more  
          for their children gained more services. Often, these  
          parents are wealthier, more sophisticated in navigating  
          bureaucratic systems, fluent in English, and able to devote  
          significant time to providing for their children. In  
          contrast, the article states, parents who work multiple  
          jobs, single parents, immigrants, those who can't speak  
          English, and those who have multiple children don't have  
          the time and/or ability to fight for the services that  
          their children are legally entitled to receive. 

          Non-English speaking families also are less likely to seek  
          regional center services and tend to be more comfortable  
          going to health clinics or providers who are culturally and  
          linguistically sensitive to their own race/ethnicity.   
          Often times, families of individuals who are eligible for  
          regional center services are engaged with community-based  
          organizations, which provide services and support to  
          communities with cultural and linguistic barriers as well  
          as socio-economic barriers.

          Though all regional centers are supposed to follow the same  
          criteria, average spending per child varies widely from  
          place to place and race to race," according to data  
          obtained by The Times under the California Public Records  
          Act. The articles also noted that in 2010, the system  
          served 16,367 autistic children between the ages of 3 and  
          6, spending an average of $9,751 per case statewide. But  
          spending ranged from an average of $1,991 per child at the  
          regional center in South Los Angeles to $18,356 at the one  
          in Orange County.

          An outcome of the select committee's hearing was a  
          20-member Taskforce on Equity and Diversity for Regional  
          Center Autism Services, appointed by Senate President pro  
          Tempore Darrell Steinberg. The group was charged with  
          finding recommendations to ensure that consumers of  
          regional center services receive appropriate and timely  
          supports regardless of race, ethnicity, educational  





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          background and other socio-economic factors. A 119-page  
          report, "A Preliminary Report by the Taskforce on Equity  
          and Diversity for Regional Center Autism Services," was  
          published on March 18, 2013, and identified 19 recommended  
          changes to practice within the Developmental Services  
          system based on the work of five subcommittees.

          Among the findings was a recommendation to establish  
          performance contract outcome measures to provide oversight  
          on issues of equity and diversity. (P 62)

               "DDS is empowered ? to specify in the performance  
               contract additional areas of service and support that  
               require development or enhancement by the regional  
               center. To date there do not appear to be any  
               performance or outcome measures that relate to issues  
               of cultural competency, equity or diversity." (P 63).
           
          Access to Health Care Services

           The U.S. Department of Health and Human Services Office of  
          Minority Health has issued 14 standards for health  
          organizations to ensure Culturally and Linguistically  
          Appropriate Services. In 2001, the Office of Minority  
          Health released a report<1> which stands as its document of  
          record. 

          The report identified adoption CLAS standards as a way to  
          correct inequities that currently exist in the provision of  
          health services and to make these services more responsive  
          to the individual needs of all patients/consumers.  
          Standards are intended to be inclusive of all cultures and  
          not limited to any particular population group or sets of  
          groups. However, they are especially designed to address  
          the needs of racial, ethnic, and linguistic population  
          groups that experience unequal access to health services. 


               "The CLAS standards serve several purposes. They  
               provide a common understanding and consistent  
               definitions of culturally and linguistically  
               appropriate services in health care. They offer a  
               ----------------------


          <1>  
          http://minorityhealth.hhs.gov/assets/pdf/checked/executive.p 
          df




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               practical framework for the implementation of services  
               and organizational structures that can help health  
               care organizations and providers be responsive to the  
               cultural and linguistic issues presented by diverse  
               populations."<2>


          The report identified 14 standards of care for medical  
          practitioners, organized by themes. It said that additional  
          cost-benefit work needed to be done to draw a link between  
          improved cultural competency and better outcomes for  
          patients and highlighted a number of large health care  
          organizations, including Kaiser Permanente, that have  
          addressed diversity issues for several reasons. 


           Related Legislation

           This bill is part of a package of legislation drafted from  
          recommendations in the Taskforce's report. Other bills in  
          this 2013 package include: 

          SB 158 (Correa) Establishes a demonstration program, the  
          Regional Center Excellence in Community Autism Partnerships  
          (RE CAP), coordinated by a University of California or  
          California State University campus which defines  
          underserved communities in Regional Center catchment areas  
          and establishes guidelines to improve services, as  
          specified.

          SB 208 (Lara) requires that a request for proposal prepared  
          by DDS or a regional center that relates to consumer  
          services and supports include a section on equity and  
          diversity.

          SB 319 (Price) Requires DDS to ensure that the regional  
          centers collect, analyze, and report data in a way that  
          allows for comparisons across regional centers, and  
          -------------------------
          <2> US Department of Health and Human Services, Office of  
          Minority Health, "National Standards for Culturally and  
          Linguistically Appropriate Services in Health Care," March  
          2001, page ix.







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          requires regional centers to identify plans to reduce  
          disparities that are identified.

          SB 367 (Block) would require Regional Centers to develop a  
          Regional Center Study and Planning Process for Equity and  
          Cultural and Linguistic Competency (RESPECT) to oversee  
          issues related to regional center staff and vendor cultural  
          and linguistic competency.

          SB 555 (Correa) would require that communication about  
          assessment, individual program plans and other critical  
          documents and processes be done in a consumer or family  
          member's native language and other culturally and  
          linguistically competent manners.

          AB 1232 (V. Manuel Perez) would require the existing DDS  
          quality assurance instrument to assess the provision of  
          services in a linguistically and culturally competent  
          manner and include an outcome-based measure on issues of  
          equity and diversity. 


                                    POSITIONS  

          Support:       Special Needs Network (sponsor)
                         National Association of Social Workers

          Oppose:   None received






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