SB 375,
as amended, Committee on Labor and Industrial Relations. Workers’begin delete compensation: liens.end deletebegin insert compensation.end insert
Existing law establishes a workers’ compensation system, administered by the Administrative Director of the Division of Workers’ Compensation, to compensate an employee for injuries sustained in the course of his or her employment. Existing workers’ compensation lawbegin delete authorizes the Workers’ Compensation Appeals Board to determine and allow specified expenses as liens against any sum to be paid as compensationend deletebegin insert establishes requirements that govern, among other things, the certification of medical examination interpreters, dispute resolution processes for medical and billing disputes, and the allowance of liens against any sum to be paid as compensationend insert.
This
bill would correctbegin delete an erroneous cross-reference with regard to whether or not a lien claimant is entitled to medical information, as definedend deletebegin insert erroneous cross-references and make technical, clarifying, and conforming changes with respect to these provisionsend insert.
Vote: majority. Appropriation: no. Fiscal committee: no. State-mandated local program: no.
The people of the State of California do enact as follows:
begin insertSection 11435.35 of the
end insertbegin insertGovernment Codeend insertbegin insert is
2amended to read:end insert
(a) The State Personnel Board shall establish,
4maintain, administer, and publish annually, an updated list of
5certified medical examination interpreters it has determined meet
6the minimum standards in interpreting skills and linguistic abilities
7in languages designated pursuant to Section 11435.40.
8(b) Court interpreters certified pursuant to Section 68562 and
9administrative hearing interpreters certified pursuant to Section
1011435.30 shall be deemed certified for purposes of this section.
11(c) (1) In addition to the certification procedure provided
12pursuant to subdivision (a), the Administrative Director of the
13Division of Workers’ Compensation may establish, maintain,
14
administer, and publish annually an updated list of certified medical
15examination interpreters who, based on testing by an independent
16organization designated by the administrative director, have been
17determined to meet the minimum standards in interpreting skills
18and linguistic abilities in languages designated pursuant to Section
1911435.40, for purposes of medical examinations conducted
20pursuant to proceedings of the Workers’ Compensation Appeals
21Board, and medical examinations conducted pursuant to Division
224 (commencing with Section 3200) of the Labor Code. The
23independent testing organization shall have no financial interest
24in the training of interpreters or in the employment of interpreters
25forbegin delete administrative hearingsend deletebegin insert medical examinationsend insert.
26(2) (A) A fee, as determined by the administrative director,
27shall be collected from each interpreter seeking certification. The
28fee shall not exceed the reasonable regulatory costs of
29administering the testing and certification program and of
30publishing the list of certified medical examination interpreters on
31the Division of Workers’ Compensation’s Internet Web site.
32(B) The Legislature finds and declares that the services
33described in this section are of such a special and unique nature
P3 1that they may be contracted out pursuant to paragraph (3) of
2subdivision (b) of Section 19130. The Legislature further finds
3and declares that the services described in this section are a new
4state function pursuant to paragraph (2) of subdivision (b) of
5Section 19130.
begin insertSection 139.2 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) The administrative director shall appoint qualified
8medical evaluators in each of the respective specialties as required
9for the evaluation of medical-legal issues. The appointments shall
10be for two-year terms.
11(b) The administrative director shall appoint or reappoint as a
12qualified medical evaluator a physician, as defined in Section
133209.3, who is licensed to practice in this state and who
14demonstrates that he or she meets the requirements in paragraphs
15(1), (2), (6), and (7), and, if the physician is a medical doctor,
16doctor of osteopathy, doctor of chiropractic, or a psychologist, that
17he or she also meets the applicable requirements in paragraph (3),
18(4), or (5).
19(1) Prior to his or her
appointment as a qualified medical
20evaluator, passes an examination written and administered by the
21administrative director for the purpose of demonstrating
22competence in evaluating medical-legal issues in the workers’
23compensation system. Physicians shall not be required to pass an
24additional examination as a condition of reappointment. A
25physician seeking appointment as a qualified medical evaluator
26on or after January 1, 2001, shall also complete prior to
27appointment, a course on disability evaluation report writing
28approved by the administrative director. The administrative director
29shall specify the curriculum to be covered by disability evaluation
30report writing courses, which shall include, but is not limited to,
3112 or more hours of instruction.
32(2) Devotes at least one-third of total practice time to providing
33direct medical treatment, or has served as an agreed medical
34evaluator on eight or more occasions in the 12 months prior to
35
applying to be appointed as a qualified medical evaluator.
36(3) Is a medical doctor or doctor of osteopathy and meets one
37of the following requirements:
38(A) Is board certified in a specialty by a board recognized by
39the administrative director and either the Medical Board of
40California or the Osteopathic Medical Board of California.
P4 1(B) Has successfully completed a residency training program
2accredited by the American College of Graduate Medical Education
3 or the osteopathic equivalent.
4(C) Was an active qualified medical evaluator on June 30, 2000.
5(D) Has qualifications that the administrative director and either
6the Medical Board of California or the Osteopathic Medical Board
7of
California, as appropriate, both deem to be equivalent to board
8certification in a specialty.
9(4) Is a doctor of chiropractic and has been certified in California
10workers’ compensation evaluation by a provider recognized by
11the administrative director. The certification program shall include
12instruction on disability evaluation report writing that meets the
13standards set forth in paragraph (1).
14(5) Is a psychologist and meets one of the following
15requirements:
16(A) Is board certified in clinical psychology by a board
17recognized by the administrative director.
18(B) Holds a doctoral degree in psychology, or a doctoral degree
19deemed equivalent for licensure by the Board of Psychology
20pursuant to Section 2914 of the Business and Professions Code,
21from a
university or professional school recognized by the
22administrative director and has not less than five years’
23postdoctoral experience in the diagnosis and treatment of emotional
24and mental disorders.
25(C) Has not less than five years’ postdoctoral experience in the
26diagnosis and treatment of emotional and mental disorders, and
27has served as an agreed medical evaluator on eight or more
28occasions prior to January 1, 1990.
29(6) Does not have a conflict of interest as determined under the
30regulations adopted by the administrative director pursuant to
31subdivision (o).
32(7) Meets any additional medical or professional standards
33adopted pursuant to paragraph (6) of subdivision (j).
34(c) The administrative director shall adopt standards for
35appointment of
physicians who are retired or who hold teaching
36positions who are exceptionally well qualified to serve as a
37qualified medical evaluator even though they do not otherwise
38qualify under paragraph (2) of subdivision (b). In no event shall a
39physician whose full-time practice is limited to the forensic
P5 1evaluation of disability be appointed as a qualified medical
2evaluator under this subdivision.
3(d) The qualified medical evaluator, upon request, shall be
4reappointed if he or she meets the qualifications of subdivision (b)
5and meets all of the following criteria:
6(1) Is in compliance with all applicable regulations and
7evaluation guidelines adopted by the administrative director.
8(2) Has not had more than five of his or her evaluations that
9were considered by a workers’ compensation administrative law
10judge at a
contested hearing rejected by the workers’ compensation
11administrative law judge or the appeals board pursuant to this
12section during the most recent two-year period during which the
13physician served as a qualified medical evaluator. If the workers’
14compensation administrative law judge or the appeals board rejects
15the qualified medical evaluator’s report on the basis that it fails to
16meet the minimum standards for those reports established by the
17administrative director or the appeals board, the workers’
18compensation administrative law judge or the appeals board, as
19the case may be, shall make a specific finding to that effect, and
20shall give notice to the medical evaluator and to the administrative
21director. Any rejection shall not be counted as one of the five
22qualifying rejections until the specific finding has become final
23and time for appeal has expired.
24(3) Has completed within the previous 24 months at least 12
25hours of continuing
education in impairment evaluation or workers’
26compensation-related medical dispute evaluation approved by the
27administrative director.
28(4) Has not been terminated, suspended, placed on probation,
29or otherwise disciplined by the administrative director during his
30or her most recent term as a qualified medical evaluator.
31If the evaluator does not meet any one of these criteria, the
32administrative director may in his or her discretion reappoint or
33deny reappointment according to regulations adopted by the
34administrative director. In no event may a physician who does not
35currently meet the requirements for initial appointment or who has
36been terminated under subdivision (e) because his or her license
37has been revoked or terminated by the licensing authority be
38reappointed.
39(e) The administrative director may, in his or her discretion,
40
suspend or terminate a qualified medical evaluator during his or
P6 1her term of appointment without a hearing as provided under
2subdivision (k) or (l) whenever either of the following conditions
3occurs:
4(1) The evaluator’s license to practice in California has been
5suspended by the relevant licensing authority so as to preclude
6practice, or has been revoked or terminated by the licensing
7authority.
8(2) The evaluator has failed to timely pay the fee required by
9the administrative director pursuant to subdivision (n).
10(f) The administrative director shall furnish a physician, upon
11request, with a written statement of its reasons for termination of,
12or for denying appointment or reappointment as, a qualified
13medical evaluator. Upon receipt of a specific response to the
14statement of reasons, the administrative
director shall review his
15or her decision not to appoint or reappoint the physician or to
16terminate the physician and shall notify the physician of its final
17decision within 60 days after receipt of the physician’s response.
18(g) The administrative director shall establish agreements with
19qualified medical evaluators to assure the expeditious evaluation
20of cases assigned to them for comprehensive medical evaluations.
21(h) (1) When requested by an employee or employer pursuant
22to Section 4062.1, the medical director appointed pursuant to
23Section 122 shall assign three-member panels of qualified medical
24evaluators within five working days after receiving a request for
25a panel. Preference in assigning panels shall be given to cases in
26which the employee is not represented. If a panel is not assigned
27within 20 working days, the employee shall have the right to
obtain
28a medical evaluation from any qualified medical evaluator of his
29or her choice within a reasonable geographic area. The medical
30director shall use a random selection method for assigning panels
31of qualified medical evaluators. The medical director shall select
32evaluators who are specialists of the type requested by the
33employee. The medical director shall advise the employee that he
34or she should consult with his or her treating physician prior to
35deciding which type of specialist to request.
36(2) The administrative director shall promulgate a form that
37shall notify the employee of the physicians selected for his or her
38panel after a request has been made pursuant to Section 4062.1 or
394062.2. The form shall include, for each physician on the panel,
40the physician’s name, address, telephone number, specialty, number
P7 1of years in practice, and a brief description of his or her education
2and training, and shall advise the employee that he or
she is entitled
3to receive transportation expenses and temporary disability for
4each day necessary for the examination. The form shall also state
5in a clear and conspicuous location and type: “You have the right
6to consult with an information and assistance officer at no cost to
7you prior to selecting the doctor to prepare your evaluation, or you
8may consult with an attorney. If your claim eventually goes to
9court, the workers’ compensation administrative law judge will
10consider the evaluation prepared by the doctor you select to decide
11your claim.”
12(3) When compiling the list of evaluators from which to select
13randomly, the medical director shall include all qualified medical
14evaluators who meet all of the following criteria:
15(A) He or she does not have a conflict of interest in the case, as
16defined by regulations adopted pursuant to subdivision (o).
17(B) He or she is certified by the administrative director to
18evaluate in an appropriate specialty and at locations within the
19general geographic area of the employee’s residence. An evaluator
20shall not conduct qualified medical evaluations at more than 10
21locations.
22(C) He or she has not been suspended or terminated as a
23qualified medical evaluator for failure to pay the fee required by
24the administrative director pursuant to subdivision (n) or for any
25other reason.
26(4) When the medical director determines that an employee has
27requested an evaluation by a type of specialist that is appropriate
28for the employee’s injury, but there are not enough qualified
29medical evaluators of that type within the general geographic area
30of the employee’s residence to establish a three-member panel,
31the medical director shall include
sufficient qualified medical
32evaluators from other geographic areas and the employer shall pay
33all necessary travel costs incurred in the event the employee selects
34an evaluator from another geographic area.
35(i) The medical director appointed pursuant to Section 122 shall
36continuously review the quality of comprehensive medical
37evaluations and reports prepared by agreed and qualified medical
38evaluators and the timeliness with which evaluation reports are
39prepared and submitted. The review shall include, but not be
40limited to, a review of a random sample of reports submitted to
P8 1the division, and a review of all reports alleged to be inaccurate
2or incomplete by a party to a case for which the evaluation was
3prepared. The medical director shall submit to the administrative
4director an annual report summarizing the results of the continuous
5review of medical evaluations and reports prepared by agreed and
6qualified medical evaluators and make
recommendations for the
7improvement of the system of medical evaluations and
8determinations.
9(j) After public hearing pursuant to Section 5307.3, the
10administrative director shall adopt regulations concerning the
11following issues:
12(1) (A) Standards governing the timeframes within which
13medical evaluations shall be prepared and submitted by agreed
14and qualified medical evaluators. Except as provided in this
15subdivision, the timeframe for initial medical evaluations to be
16prepared and submitted shall be no more than 30 days after the
17evaluator has seen the employee or otherwise commenced the
18medical evaluation procedure. The administrative director shall
19develop regulations governing the provision of extensions of the
2030-day period in both of the following cases:
21(i) When the evaluator has not
received test results or consulting
22physician’s evaluations in time to meet the 30-day deadline.
23(ii) To extend the 30-day period by not more than 15 days when
24the failure to meet the 30-day deadline was for good cause.
25(B) For purposes of subparagraph (A), “good cause” means any
26of the following:
27(i) Medical emergencies of the evaluator or evaluator’s family.
28(ii) Death in the evaluator’s family.
29(iii) Natural disasters or other community catastrophes that
30interrupt the operation of the evaluator’s business.
31(C) The administrative director shall develop timeframes
32governing availability of qualified medical evaluators for
33
unrepresented employees underbegin delete Sections 4061 and 4062end deletebegin insert Section
344062.1end insert. These timeframes shall give the employee the right to the
35addition of a new evaluator to his or her panel, selected at random,
36for each evaluator not available to see the employee within a
37specified period of time, but shall also permit the employee to
38waive this right for a specified period of time thereafter.
39(2) Procedures to be followed by all physicians in evaluating
40the existence and extent of permanent impairment and limitations
P9 1resulting from an injury in a manner consistent withbegin delete Section 4660end delete
2begin insert Sections 4660 and 4660.1end insert.
3(3) Procedures governing the determination of any disputed
4medical treatment issues in a manner consistent with Section
55307.27.
6(4) Procedures to be used in determining the compensability of
7psychiatric injury. The procedures shall be in accordance with
8Section 3208.3 and shall require that the diagnosis of a mental
9disorder be expressed using the terminology and criteria of the
10American Psychiatric Association’s Diagnostic and Statistical
11Manual of Mental Disorders, Third Edition-Revised, or the
12terminology and diagnostic criteria of other psychiatric diagnostic
13manuals generally approved and accepted nationally by
14practitioners in the field of psychiatric medicine.
15(5) Guidelines for the range of time normally required to perform
16the following:
17(A) A
medical-legal evaluation that has not been defined and
18valued pursuant to Section 5307.6. The guidelines shall establish
19minimum times for patient contact in the conduct of the
20evaluations, and shall be consistent with regulations adopted
21pursuant to Section 5307.6.
22(B) Any treatment procedures that have not been defined and
23valued pursuant to Section 5307.1.
24(C) Any other evaluation procedure requested by the Insurance
25Commissioner, or deemed appropriate by the administrative
26director.
27(6) Any additional medical or professional standards that a
28medical evaluator shall meet as a condition of appointment,
29reappointment, or maintenance in the status of a medical evaluator.
30(k) Except as provided in this subdivision, the administrative
31director may, in his
or her discretion, suspend or terminate the
32privilege of a physician to serve as a qualified medical evaluator
33if the administrative director, after hearing pursuant to subdivision
34(l), determines, based on substantial evidence, that a qualified
35medical evaluator:
36(1) Has violated any material statutory or administrative duty.
37(2) Has failed to follow the medical procedures or qualifications
38established pursuant to paragraph (2), (3), (4), or (5) of subdivision
39(j).
P10 1(3) Has failed to comply with the timeframe standards
2established pursuant to subdivision (j).
3(4) Has failed to meet the requirements of subdivision (b) or
4(c).
5(5) Has prepared medical-legal evaluations that fail to
meet the
6minimum standards for those reports established by the
7administrative director or the appeals board.
8(6) Has made material misrepresentations or false statements
9in an application for appointment or reappointment as a qualified
10medical evaluator.
11No hearing shall be required prior to the suspension or
12termination of a physician’s privilege to serve as a qualified
13medical evaluator when the physician has done either of the
14following:
15(A) Failed to timely pay the fee required pursuant to subdivision
16(n).
17(B) Had his or her license to practice in California suspended
18by the relevant licensing authority so as to preclude practice, or
19had the license revoked or terminated by the licensing authority.
20(l) The administrative director shall cite the qualified medical
21evaluator for a violation listed in subdivision (k) and shall set a
22hearing on the alleged violation within 30 days of service of the
23citation on the qualified medical evaluator. In addition to the
24authority to terminate or suspend the qualified medical evaluator
25upon finding a violation listed in subdivision (k), the administrative
26director may, in his or her discretion, place a qualified medical
27evaluator on probation subject to appropriate conditions, including
28ordering continuing education or training. The administrative
29director shall report to the appropriate licensing board the name
30of any qualified medical evaluator who is disciplined pursuant to
31this subdivision.
32(m) The administrative director shall terminate from the list of
33medical evaluators any physician where licensure has been
34terminated by the relevant licensing board, or who has been
35convicted of a
misdemeanor or felony related to the conduct of his
36or her medical practice, or of a crime of moral turpitude. The
37administrative director shall suspend or terminate as a medical
38evaluator any physician who has been suspended or placed on
39probation by the relevant licensing board. If a physician is
40suspended or terminated as a qualified medical evaluator under
P11 1this subdivision, a report prepared by the physician that is not
2complete, signed, and furnished to one or more of the parties prior
3to the date of conviction or action of the licensing board, whichever
4is earlier, shall not be admissible in any proceeding before the
5appeals board nor shall there be any liability for payment for the
6report and any expense incurred by the physician in connection
7with the report.
8(n) Each qualified medical evaluator shall pay a fee, as
9determined by the administrative director, for appointment or
10reappointment. These fees shall be based on a sliding scale
as
11established by the administrative director. All revenues from fees
12paid under this subdivision shall be deposited into the Workers’
13Compensation Administration Revolving Fund and are available
14for expenditure upon appropriation by the Legislature, and shall
15not be used by any other department or agency or for any purpose
16other than administration of the programs the Division of Workers’
17Compensation related to the provision of medical treatment to
18injured employees.
19(o) An evaluator may not request or accept any compensation
20or other thing of value from any source that does or could create
21a conflict with his or her duties as an evaluator under this code.
22The administrative director, after consultation with the Commission
23on Health and Safety and Workers’ Compensation, shall adopt
24regulations to implement this subdivision.
begin insertSection 139.5 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) (1) The administrative director shall contract with
27one or more independent medical review organizations and one
28or more independent bill review organizations to conduct reviews
29pursuant to Article 2 (commencing with Section 4600) of Chapter
302 of Part 2 of Division 4. The independent review organizations
31shall be independent of any workers’ compensation insurer or
32workers’ compensation claims administrator doing business in this
33state. The administrative director may establish additional
34requirements, including conflict-of-interest standards, consistent
35with the purposes of Article 2 (commencing with Section 4600)
36of Chapter 2 of Part 2 of Division 4, that an organization shall be
37required to meet in order to qualify as an independent review
38organization and to assist the division in carrying out its
39
responsibilities.
P12 1(2) To enable the independent review program to go into effect
2for injuries occurring on or after January 1, 2013, and until the
3administrative director establishes contracts as otherwise specified
4by this section, independent review organizations under contract
5with the Department of Managed Health Care pursuant to Section
61374.32 of the Health and Safety Code may be designated by the
7administrative director to conduct reviews pursuant to Article 2
8(commencing with Section 4600) of Chapter 2 of Part 2 of Division
94. The administrative director may use an interagency agreement
10to implement the independent review process beginning January
111, 2013. The administrative director may initially contract directly
12with the same organizations that are under contract with the
13Department of Managed Health Care on substantially the same
14terms without competitive bidding until January 1, 2015.
15(b) (1) The independent medical review organizations and the
16medical professionals retained to conduct reviews shall be deemed
17to be consultants for purposes of this section.
18(2) There shall be no monetary liability on the part of, and no
19cause of action shall arise against, any consultant on account of
20any communication by that consultant to the administrative director
21or any other officer, employee, agent, contractor, or consultant of
22the Division of Workers’ Compensation, or on account of any
23communication by that consultant to any person when that
24communication is required by the terms of a contract with the
25administrative director pursuant to this section and the consultant
26does all of the following:
27(A) Acts without malice.
28(B) Makes a reasonable effort to determine the facts of the
29matter communicated.
30(C) Acts with a reasonable belief that the communication is
31warranted by the facts actually known to the consultant after a
32reasonable effort to determine the facts.
33(3) The immunities afforded by this section shall not affect the
34availability of any other privilege or immunity which may be
35afforded by law. Nothing in this section shall be construed to alter
36the laws regarding the confidentiality of medical records.
37(c) (1) An organization contracted to perform independent
38medical review or independent bill review shall be required to
39employ a medical director who shall be responsible for advising
40the contractor on clinical issues. The medical director shall be a
P13 1physician and surgeon licensed by the
Medical Board of California
2or the California Osteopathic Medical Board.
3(2) The independent review organization, any experts it
4designates to conduct a review, or any officer, director, or employee
5of the independent review organization shall not have any material
6professional, familial, or financial affiliation, as determined by the
7administrative director, with any of the following:
8(A) The employer, insurer or claims administrator, or utilization
9review organization.
10(B) Any officer, director, employee of the employer, or insurer
11or claims administrator.
12(C) A physician, the physician’s medical group, the physician’s
13independent practice association, or other provider involved in the
14medical treatment in dispute.
15(D) The facility or institution at which either the proposed health
16care service, or the alternative service, if any, recommended by
17the employer, would be provided.
18(E) The development or manufacture of the principal drug,
19device, procedure, or other therapy proposed by the employee
20whose treatment is under review, or the alternative therapy, if any,
21recommended by the employer.
22(F) The employee or the employee’s immediate family, or the
23employee’s attorney.
24(d) The independent review organizations shall meet all of the
25following requirements:
26(1) The organization shall not be an affiliate or a subsidiary of,
27nor in any way be owned or controlled by, a workers’ compensation
28insurer, claims
administrator, or a trade association of workers’
29compensation insurers or claims administrators. A board member,
30director, officer, or employee of the independent review
31organization shall not serve as a board member, director, or
32employee of a workers’ compensation insurer or claims
33administrator. A board member, director, or officer of a workers’
34compensation insurer or claims administrator or a trade association
35of workers’ compensation insurers or claims administrators shall
36not serve as a board member, director, officer, or employee of an
37independent review organization.
38(2) The organization shall submit to the division the following
39information upon initial application to contract under this section
P14 1and, except as otherwise provided, annually thereafter upon any
2change to any of the following information:
3(A) The names of all stockholders and owners of more than 5
4percent
of any stock or options, if a publicly held organization.
5(B) The names of all holders of bonds or notes in excess of one
6hundred thousand dollars ($100,000), if any.
7(C) The names of all corporations and organizations that the
8independent review organization controls or is affiliated with, and
9the nature and extent of any ownership or control, including the
10affiliated organization’s type of business.
11(D) The names and biographical sketches of all directors,
12officers, and executives of the independent review organization,
13as well as a statement regarding any past or present relationships
14the directors, officers, and executives may have with any employer,
15workers’ compensation insurer, claims administrator, medical
16provider network, managed care organization, provider group, or
17board or committee of an employer,
workers’ compensation insurer,
18claims administrator, medical provider network, managed care
19organization, or provider group.
20(E) (i) The percentage of revenue the independent review
21organization receives from expert reviews, including, but not
22limited to, external medical reviews, quality assurance reviews,
23utilization reviews, and bill reviews.
24(ii) The names of any workers’ compensation insurer, claims
25administrator, or provider group for which the independent review
26organization provides review services, including, but not limited
27to, utilization review, bill review, quality assurance review, and
28external medical review. Any change in this information shall be
29reported to the department within five business days of the change.
30(F) A description of the review process, including, but not
31
limited to, the method of selecting expert reviewers and matching
32the expert reviewers to specific cases.
33(G) A description of the system the independent medical review
34organization uses to identify and recruit medical professionals to
35review treatment and treatment recommendation decisions, the
36number of medical professionals credentialed, and the types of
37cases and areas of expertise that the medical professionals are
38credentialed to review.
P15 1(H) A description of how the independent review organization
2ensures compliance with the conflict-of-interest requirements of
3this section.
4(3) The organization shall demonstrate that it has a quality
5assurance mechanism in place that does all of the following:
6(A) Ensures that any medical professionals retained
are
7appropriately credentialed and privileged.
8(B) Ensures that the reviews provided by the medical
9professionals or bill reviewers are timely, clear, and credible, and
10that reviews are monitored for quality on an ongoing basis.
11(C) Ensures that the method of selecting medical professionals
12for individual cases achieves a fair and impartial panel of medical
13professionals who are qualified to render recommendations
14regarding the clinical conditions and the medical necessity of
15treatments or therapies in question.
16(D) Ensures the confidentiality of medical records and the
17review materials, consistent with the requirements of this section
18and applicable state and federal law.
19(E) Ensures the independence of the medical professionals or
20bill reviewers
retained to perform the reviews through
21conflict-of-interest policies and prohibitions, and ensures adequate
22screening for conflicts of interest, pursuant to paragraph (5).
23(4) Medical professionals selected by independent medical
24review organizations to review medical treatment decisions shall
25be licensed physicians, as defined by Section 3209.3, in good
26standing, who meet the following minimum requirements:
27(A) The physician shall be a clinician knowledgeable in the
28treatment of the employee’s medical condition, knowledgeable
29about the proposed treatment, and familiar with guidelines and
30protocols in the area of treatment under review.
31(B) Notwithstanding any other provision of law, the physician
32shall hold a nonrestricted license in any state of the United States,
33and for physicians and surgeons holding an M.D. or
D.O. degree,
34a current certification by a recognized American medical specialty
35board in the area or areas appropriate to the condition or treatment
36under review. The independent medical review organization shall
37give preference to the use of a physician licensed in California as
38the reviewer.
39(C) The physician shall have no history of disciplinary action
40or sanctions, including, but not limited to, loss of staff privileges
P16 1or participation restrictions, taken or pending by any hospital,
2government, or regulatory body.
3(D) Commencing January 1, 2014, the physician shall not hold
4an appointment as a qualified medical evaluator pursuant to Section
5begin delete 139.32end deletebegin insert 139.2end insert.
6(5) Neither the expert reviewer, nor the independent review
7organization, shall have any material professional, material familial,
8or material financial affiliation with any of the following:
9(A) The employer, workers’ compensation insurer or claims
10administrator, or a medical provider network of the insurer or
11claims administrator, except that an academic medical center under
12contract to the insurer or claims administrator to provide services
13to employees may qualify as an independent medical review
14organization provided it will not provide the service and provided
15the center is not the developer or manufacturer of the proposed
16treatment.
17(B) Any officer, director, or management employee of the
18employer or workers’ compensation insurer or claims administrator.
19(C) The physician, the physician’s medical group, or the
20independent practice association (IPA) proposing the treatment.
21(D) The institution at which the treatment would be provided.
22(E) The development or manufacture of the treatment proposed
23for the employee whose condition is under review.
24(F) The employee or the employee’s immediate family.
25(6) For purposes of this subdivision, the following terms shall
26have the following meanings:
27(A) “Material familial affiliation” means any relationship as a
28spouse, child, parent, sibling, spouse’s parent, or child’s spouse.
29(B) “Material financial affiliation” means any
financial interest
30of more than 5 percent of total annual revenue or total annual
31income of an independent review organization or individual to
32which this subdivision applies. “Material financial affiliation” does
33not include payment by the employer to the independent review
34organization for the services required by the administrative
35director’s contract with the independent review organization, nor
36does “material financial affiliation” include an expert’s
37participation as a contracting medical provider where the expert
38is affiliated with an academic medical center or a National Cancer
39Institute-designated clinical cancer research center.
P17 1(C) “Material professional affiliation” means any
2physician-patient relationship, any partnership or employment
3relationship, a shareholder or similar ownership interest in a
4professional corporation, or any independent contractor
5arrangement that constitutes a material financial affiliation with
6any expert or
any officer or director of the independent review
7organization. “Material professional affiliation” does not include
8affiliations that are limited to staff privileges at a health facility.
9(e) The division shall provide, upon the request of any interested
10person, a copy of all nonproprietary information, as determined
11by the administrative director, filed with it by an independent
12review organization under contract pursuant to this section. The
13division may charge a fee to the interested person for copying the
14requested information.
15(f) The Legislature finds and declares that the services described
16in this section are of such a special and unique nature that they
17must be contracted out pursuant to paragraph (3) of subdivision
18(b) of Section 19130 of the Government Code. The Legislature
19further finds and declares that the services described in this section
20are a new state function
pursuant to paragraph (2) of subdivision
21(b) of Section 19130 of the Government Code.
begin insertSection 4061 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
This section shall not apply to the employee’s dispute
24of a utilization review decision under Section 4610, nor to the
25employee’s dispute of the medical provider network treating
26physician’s diagnosis or treatment recommendations under Sections
274616.3 and 4616.4.
28(a) Together with the last payment of temporary disability
29indemnity, the employer shall, in a form prescribed by the
30administrative director pursuant to Section 138.4, provide the
31employee one of the following:
32(1) Notice either that no permanent disability indemnity will be
33paid because the employer alleges the employee has no permanent
34impairment or limitations resulting from the injury or notice of the
35amount of permanent disability indemnity determined by
the
36employer to be payable. If the employer determines permanent
37disability indemnity is payable, the employer shall advise the
38employee of the amount determined payable and the basis on which
39the determination was made, whether there is need for future
P18 1medical care, and whether an indemnity payment will be deferred
2pursuant to paragraph (2) of subdivision (b) of Section 4650.
3(2) Notice that permanent disability indemnity may be or is
4payable, but that the amount cannot be determined because the
5employee’s medical condition is not yet permanent and stationary.
6The notice shall advise the employee that his or her medical
7condition will be monitored until it is permanent and stationary,
8at which time the necessary evaluation will be performed to
9determine the existence and extent of permanent impairment and
10limitations for the purpose of rating permanent disability and to
11determine whether there will be the need for future medical care,
12or at
which time the employer will advise the employee of the
13amount of permanent disability indemnity the employer has
14determined to be payable.
15(b) If either the employee or employer objects to a medical
16determination made by the treating physician concerning the
17existence or extent of permanent impairment and limitations or
18the need for future medical care, and the employee is represented
19by an attorney, a medical evaluation to determine permanent
20disability shall be obtained as provided in Section 4062.2.
21(c) If either the employee or employer objects to a medical
22determination made by the treating physician concerning the
23existence or extent of permanent impairment and limitations or
24the need for future medical care, and if the employee is not
25represented by an attorney, the employer shall immediately provide
26the employee with a form prescribed by the medical director with
27which to
request assignment of a panel of three qualified medical
28evaluators. Either party may request a comprehensive medical
29evaluation to determine permanent disability or the need for future
30medical care, and the evaluation shall be obtained only by the
31procedure provided in Section 4062.1.
32(d) (1) Within 30 days of receipt of a report from a qualified
33medical evaluator who has evaluated an unrepresented employee,
34the unrepresented employee or the employer may each request one
35supplemental report seeking correction of factual errors in the
36report. Any of these requests shall be made in writing. A request
37made by the employer shall be provided to the employee, and a
38request made by the employee shall be provided to the employer,
39insurance carrier, or claims administrator at the time the request
40is sent to the evaluator. A request for correction that is made by
P19 1the employer shall also inform the employee of the availability of
2
information and assistance officers to assist him or her in
3responding to the request, if necessary.
4(2) The permanent disability rating procedure set forth in
5subdivision (e) shall not be invoked by the unrepresented employee
6or the employer when a request for correction pursuant to paragraph
7(1) is pending.
8(e) The qualified medical evaluator who has evaluated an
9unrepresented employee shall serve the comprehensive medical
10evaluation and the summary form on the employee, employer, and
11the administrative director. The unrepresented employee or the
12employer may submit the treating physician’s evaluation for the
13calculation of a permanent disability rating. Within 20 days of
14receipt of the comprehensive medical evaluation, the administrative
15director shall calculate the permanent disability rating according
16to Section 4660begin insert
or 4660.1, as applicable,end insert and serve the rating on
17the employee and employer.
18(f) Any comprehensive medical evaluation concerning an
19unrepresented employee which indicates that part or all of an
20employee’s permanent impairment or limitations may be subject
21to apportionment pursuant to Sections 4663 and 4664 shall first
22be submitted by the administrative director to a workers’
23compensation judge who may refer the report back to the qualified
24medical evaluator for correction or clarification if the judge
25determines the proposed apportionment is inconsistent with the
26law.
27(g) Within 30 days of receipt of the rating, if the employee is
28unrepresented, the employee or employer may request that the
29administrative director reconsider the recommended rating or
30obtain additional information from the treating physician or medical
31evaluator to address
issues not addressed or not completely
32addressed in the original comprehensive medical evaluation or not
33prepared in accord with the procedures promulgated under
34paragraph (2) or (3) of subdivision (j) of Section 139.2. This
35request shall be in writing, shall specify the reasons the rating
36should be reconsidered, and shall be served on the other party. If
37the administrative director finds the comprehensive medical
38evaluation is not complete or not in compliance with the required
39procedures, the administrative director shall return the report to
40the treating physician or qualified medical evaluator for appropriate
P20 1action as the administrative director instructs. Upon receipt of the
2treating physician’s or qualified medical evaluator’s final
3comprehensive medical evaluation and summary form, the
4administrative director shall recalculate the permanent disability
5rating according to Section 4660begin insert or 4660.1, as applicable,end insert
and
6serve the rating, the comprehensive medical evaluation, and the
7summary form on the employee and employer.
8(h) (1) If a comprehensive medical evaluation from the treating
9physician or an agreed medical evaluator or a qualified medical
10evaluator selected from a three-member panel resolves any issue
11so as to require an employer to provide compensation, the employer
12shall commence the payment of compensation, except as provided
13pursuant to paragraph (2) of subdivision (b) of Section 4650, or
14promptly commence proceedings before the appeals board to
15resolve the dispute.
16(2) If the employee and employer agree to a stipulated findings
17and award as provided under Section 5702 or to compromise and
18release the claim under Chapter 2 (commencing with Section 5000)
19of Part 3, or if the employee wishes to commute the award under
20Chapter 3 (commencing
with Section 5100) of Part 3, the appeals
21board shall first determine whether the agreement or commutation
22is in the best interests of the employee and whether the proper
23procedures have been followed in determining the permanent
24disability rating. The administrative director shall promulgate a
25form to notify the employee, at the time of service of any rating
26under this section, of the options specified in this subdivision, the
27potential advantages and disadvantages of each option, and the
28procedure for disputing the rating.
29(i) No issue relating tobegin insert a dispute overend insert the existence or extent of
30permanent impairment and limitations resulting from the injury
31may be the subject of a declaration of readiness to proceed unless
32there has first been a medical evaluation by a treating physician
33and by either an agreed or qualified medical evaluator.
With the
34exception of an evaluation or evaluations prepared by the treating
35physician or physicians, no evaluation of permanent impairment
36and limitations resulting from the injury shall be obtained, except
37in accordance with Section 4062.1 or 4062.2. Evaluations obtained
38in violation of this prohibition shall not be admissible in any
39proceeding before the appeals board.
begin insertSection 4610.5 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) This section applies to the following disputes:
2(1) Any dispute over a utilization review decision regarding
3treatment for an injury occurring on or after January 1, 2013.
4(2) Any dispute over a utilization review decision if the decision
5is communicated to the requesting physician on or after July 1,
62013, regardless of the date of injury.
7(b) A dispute described in subdivision (a) shall be resolved only
8in accordance with this section.
9(c) For purposes of this section and Section 4610.6, the
10following definitions apply:
11(1) “Disputed medical treatment” means medical treatment that
12has been modified, delayed, or denied by a utilization review
13decision.
14(2) “Medically necessary” and “medical necessity” mean
15medical treatment that is reasonably required to cure or relieve the
16injured employee of the effects of his or her injury and based on
17the following standards, which shall be applied in the order listed,
18allowing reliance on a lower ranked standard only if every higher
19ranked standard is inapplicable to the employee’s medical
20condition:
21(A) The guidelines adopted by the administrative director
22pursuant to Section 5307.27.
23(B) Peer-reviewed scientific and medical evidence regarding
24the effectiveness of the disputed service.
25(C) Nationally recognized professional standards.
26(D) Expert opinion.
27(E) Generally accepted standards of medical practice.
28(F) Treatments that are likely to provide a benefit to a patient
29for conditions for which other treatments are not clinically
30efficacious.
31(3) “Utilization review decision” means a decision pursuant to
32Section 4610 to modify, delay, or deny, based in whole or in part
33on medical necessity to cure or relieve, a treatment
34recommendation or recommendations by a physician prior to,
35retrospectively, or concurrent with the provision of medical
36treatment services pursuant to Section 4600 or subdivision (c) of
37Section 5402.
38(4) Unless otherwise indicated by
context, “employer” means
39the employer, the insurer of an insured employer, a claims
P22 1administrator, or a utilization review organization, or other entity
2acting on behalf of any of them.
3(d) If a utilization review decision denies, modifies, or delays
4a treatment recommendation, the employee may request an
5independent medical review as provided by this section.
6(e) A utilization review decision may be reviewed or appealed
7only by independent medical review pursuant to this section.
8Neither the employee nor the employer shall have any liability for
9medical treatment furnished without the authorization of the
10employer if the treatment is delayed, modified, or denied by a
11utilization review decision unless the utilization review decision
12is overturned by independent medical review in accordance with
13this section.
14(f) As
part of its notification to the employee regarding an initial
15utilization review decision that denies, modifies, or delays a
16treatment recommendation, the employer shall provide the
17employee with
18a one-page form prescribed by the administrative director, and
19an addressed envelope, which the employee may return to the
20administrative director or the administrative director’s designee
21to initiate an independent medical review. The employer shall
22include on the form any information required by the administrative
23director to facilitate the completion of the independent medical
24review. The form shall also include all of the following:
25(1) Notice that the utilization review decision is final unless the
26employee requests independent medical review.
27(2) A statement indicating the employee’s consent to obtain any
28necessary medical records from the
employer or insurer and from
29any medical provider the employee may have consulted on the
30matter, to be signed by the employee.
31(3) Notice of the employee’s right to provide information or
32documentation, either directly or through the employee’s physician,
33regarding the following:
34(A) The treating physician’s recommendation indicating that
35the disputed medical treatment is medically necessary for the
36employee’s medical condition.
37(B) Medical information or justification that a disputed medical
38treatment, on an urgent care or emergency basis, was medically
39necessary for the employee’s medical condition.
P23 1(C) Reasonable information supporting the employee’s position
2that the disputed medical treatment is or was medically necessary
3for the employee’s medical
condition, including all information
4provided to the employee by the employer or by the treating
5physician, still in the employee’s possession, concerning the
6employer’s or the physician’s decision regarding the disputed
7medical treatment, as well as any additional material that the
8employee believes is relevant.
9(g) The independent medical review process may be terminated
10at any time upon the employer’s written authorization of the
11disputed medical treatment.
12(h) (1) The employee may submit a request for independent
13medical review to the division no later than 30 days after the
14service of the utilization review decision to the employee.
15(2) If at the time of a utilization review decision the employer
16is also disputing liability for the treatment for any reason besides
17medical necessity, the
time for the employee to submit a request
18for independent medical review to the administrative director or
19administrative director’s designee is extended to 30 days after
20service of a notice to the employee showing that the other dispute
21of liability has been resolved.
22(3) If the employer fails to comply with subdivisionbegin delete (e)end deletebegin insert (f)end insert at
23the time of notification of its utilization review decision, the time
24limitations for the employee to submit a request for independent
25medical review shall not begin to run until the employer provides
26the required notice to the employee.
27(4) A provider of emergency medical treatment when the
28employee faced an imminent and serious threat to his or her health,
29
including, but not limited to, the potential loss of life, limb, or
30other major bodily function, may submit a request for independent
31medical review on its own behalf. A request submitted by a
32provider pursuant to this paragraph shall be submitted to the
33administrative director or administrative director’s designee within
34the time limitations applicable for an employee to submit a request
35for independent medical review.
36(i) An employer shall not engage in any conduct that has the
37effect of delaying the independent review process. Engaging in
38that conduct or failure of thebegin delete planend deletebegin insert employerend insert to promptly comply
39with this section is a violation of this section and, in addition to
40any other fines, penalties, and other remedies available to the
P24 1administrative
director, the employer shall be subject to an
2administrative penalty in an amount determined pursuant to
3regulations to be adopted by the administrative director, not to
4exceed five thousand dollars ($5,000) for each day that proper
5notification to the employee is delayed. The administrative
6penalties shall be paid to the Workers’ Compensation
7Administration Revolving Fund.
8(j) For purposes of this section, an employee may designate a
9parent, guardian, conservator, relative, or other designee of the
10employee as an agent to act on his or her behalf. A designation of
11an agent executed prior to the utilization review decision shall not
12be valid. The requesting physician may join with or otherwise
13assist the employee in seeking an independent medical review,
14and may advocate on behalf of the employee.
15(k) The administrative director or his or her designee shall
16expeditiously review
requests and immediately notify the employee
17and the employer in writing as to whether the request for an
18independent medical review has been approved, in whole or in
19part, and, if not approved, the reasons therefor. If there appears to
20be any medical necessity issue, the dispute shall be resolved
21pursuant to an independent medical review, except that, unless the
22employer agrees that the case is eligible for independent medical
23review, a request for independent medical review shall be deferred
24if at the time of a utilization review decision the employer is also
25disputing liability for the treatment for any reason besides medical
26necessity.
27(l) Upon notice from the administrative director that an
28independent review organization has been assigned, the employer
29shall provide to the independent medical review organization all
30of the following documents within 10 days of notice of assignment:
31(1) A copy of all of the employee’s medical records in the
32possession of the employer or under the control of the employer
33relevant to each of the following:
34(A) The employee’s current medical condition.
35(B) The medical treatment being provided by the employer.
36(C) The disputed medical treatment requested by the employee.
37(2) A copy of all information provided to the employee by the
38employer concerning employer and provider decisions regarding
39the disputed treatment.
P25 1(3) A copy of any materials the employee or the employee’s
2provider submitted to the employer in support of the employee’s
3request for the disputed treatment.
4(4) A copy of any other relevant documents or information used
5by the employer or its utilization review organization in
6determining whether the disputed treatment should have been
7provided, and any statements by the employer or its utilization
8review organization explaining the reasons for the decision to
9deny, modify, or delay the recommended treatment on the basis
10of medical necessity. The employer shall concurrently provide a
11copy of the documents required by this paragraph to the employee
12and the requesting physician, except that documents previously
13provided to the employee or physician need not be provided again
14if a list of those documents is provided.
15(m) Any newly developed or discovered relevant medical
16records in the possession of the employer after the initial documents
17are provided to the independent medical review organization shall
18be forwarded immediately to the
independent medical review
19organization. The employer shall concurrently provide a copy of
20medical records required by this subdivision to the employee or
21the employee’s treating physician, unless the offer of medical
22records is declined or otherwise prohibited by law. The
23confidentiality of medical records shall be maintained pursuant to
24applicable state and federal laws.
25(n) If there is an imminent and serious threat to the health of
26the employee, as specified in subdivision (c) of Section 1374.33
27of the Health and Safety Code, all necessary information and
28documents required by subdivision (l) shall be delivered to the
29independent medical review organization within 24 hours of
30approval of the request for review.
31(o) The employer shall promptly issue a notification to the
32employee, after submitting all of the required material to the
33independent medical review organization, that
lists documents
34submitted and includes copies of material not previously provided
35to the employee or the employee’s designee.
begin insertSection 4903.4 of the end insertbegin insertLabor Codeend insertbegin insert is amended to read:end insert
(a) If a dispute arises concerning a lien for expenses
38incurred by or on behalf of the injured employee as provided by
39Article 2 (commencing with Section 4600) of Chapter 2 of Part 2,
40the appeals board may resolve the dispute in a separate proceeding,
P26 1which may include binding arbitration upon agreement of the
2employer, lien claimant, and the employee, if the employee remains
3a party to the dispute, according to the rules of practice and
4procedure.
5(b) If the dispute is heard at a separate proceeding it shall be
6calendared for hearing or hearings as determined by the appeals
7board based upon the resources available to the appeals board and
8other considerations as the appeals board deems appropriate and
9shall not be subject to Sectionbegin delete 5501end deletebegin insert
5501.5end insert.
Section 4903.6 of the Labor Code is amended to read:
(a) Except as necessary to meet the requirements of
13Section 4903.5, a lien claim or application for adjudication shall
14not be filed or served under subdivision (b) of Section 4903 until
15both of the following have occurred:
16(1) Sixty days have elapsed after the date of acceptance or
17rejection of liability for the claim, or expiration of the time
18provided for investigation of liability pursuant to subdivision (b)
19of Section 5402, whichever date is earlier.
20(2) Either of the following:
21(A) The time provided for payment of medical treatment bills
22pursuant to Section
4603.2 has expired and, if the employer
23objected to the amount of the bill, the reasonable fee has been
24determined pursuant to Section 4603.6, and, if authorization for
25the medical treatment has been disputed pursuant to Section 4610,
26the medical necessity of the medical treatment has been determined
27pursuant to Sections 4610.5 and 4610.6.
28(B) The time provided for payment of medical-legal expenses
29pursuant to Section 4622 has expired and, if the employer objected
30to the amount of the bill, the reasonable fee has been determined
31pursuant to Section 4603.6.
32(b) All lien claimants under Section 4903 shall notify the
33employer and the employer’s representative, if any, and the
34employee and his or her representative, if any, and the appeals
35board within five working days of
obtaining, changing, or
36discharging representation by an attorney or nonattorney
37representative. The notice shall set forth the legal name, address,
38and telephone number of the attorney or nonattorney representative.
39(c) A declaration of readiness to proceed shall not be filed for
40a lien under subdivision (b) of Section 4903 until the underlying
P27 1case has been resolved or where the applicant chooses not to
2proceed with his or her case.
3(d) With the exception of a lien for services provided by a
4physician as defined in Section 3209.3, a lien claimant shall
not
5be entitled to any medical information, as defined in subdivision
6(g) of Section 56.05 of the Civil Code, about an injured worker
7without prior written approval of the appeals board. Any order
8authorizing disclosure of medical information to a lien claimant
9other than a physician shall specify the information to be provided
10to the lien claimant and include a finding that the information is
11relevant to the proof of the matter for which the information is
12sought. The appeals board shall adopt reasonable regulations to
13ensure compliance with this section, and shall take any further
14steps as may be necessary to enforce the regulations, including,
15but not limited to, impositions of sanctions pursuant to Section
165813.
17(e) The prohibitions of this section shall not apply to lien claims,
18applications for adjudication, or
declarations of readiness to
19proceed filed by or on behalf of the employee, or to the filings by
20or on behalf of the employer.
O
96