Amended in Assembly September 6, 2013

Amended in Assembly September 3, 2013

Amended in Assembly August 6, 2013

Amended in Assembly June 14, 2013

Amended in Senate May 28, 2013

Amended in Senate May 8, 2013

Amended in Senate April 15, 2013

Senate BillNo. 611


Introduced by Senator Hill

February 22, 2013


An act to amend Sections 309.5, 1731, 1756,begin delete 1759,end delete and 5900 of the Public Utilities Code, relating to the Public Utilities Commission.

LEGISLATIVE COUNSEL’S DIGEST

SB 611, as amended, Hill. Public Utilities Commission: Division of Ratepayer Advocates: judicial review of commission decisions.

The California Constitution establishes the Public Utilities Commission, with jurisdiction over all public utilities, as defined. Existing law establishes the Division of Ratepayer Advocates within the commission to represent the interests of public utility customers and subscribers, with the goal of obtaining the lowest possible rate for service consistent with reliable and safe service levels. Existing law requires the division to annually submit specified information to the Legislature, as prescribed. Existing law requires the Director of the Division of Ratepayer Advocates to submit an annual budget to the commission for final approval. Existing law authorizes the director of the division to appoint a lead attorney to represent the division and requires all attorneys assigned by the Public Utilities Commission to perform services for the division to report to and be directed by the lead attorney for the division.

This bill would rename the Division of Ratepayer Advocates the Office of Ratepayer Advocates, would authorize the office to seek rehearings and judicial review of commission decisions, and would require the office to include information about petitions for writs of review filed by the office under this authority in the annual report to the Legislature. The bill would require that the director of the office develop a budget for the office that would be submitted to the Department of Finance for final approval. The bill would require the lead attorney to obtain adequate legal personnel for the work to be conducted by the office from the Public Utilities Commission’s attorney and requires the Public Utilities Commission’s attorney to timely and appropriately fulfill all requests for legal personnel made by the lead attorney for the office, provided the office has sufficient moneys and positions in its budget for the services requested. The bill would make other conforming changes.

begin delete

Existing law generally authorizes an aggrieved party to petition the Supreme Court or a court of appeal for a writ of review of an order or decision of the Public Utilities Commission within 30 days after the commission issues its decision denying an application for a rehearing, or, if the commission grants the application, within 30 days after the commission issues its decision on rehearing. Existing law provides that no court of the state, except the Supreme Court and the court of appeal, has jurisdiction to review, reverse, correct, or annul any order or decision of the commission or to suspend or delay the execution or operation thereof, or to enjoin, restrain, or interfere with the commission in the performance of its official duties. Existing law provides that a writ of mandamus lies from the Supreme Court and from the court of appeal to the commission in all proper cases, as prescribed by a specified section in the Code of Civil Procedure.

end delete
begin delete

This bill would instead provide that a writ of mandamus lies from the Supreme Court and from the court of appeal to the commission in all proper cases.

end delete

Vote: majority. Appropriation: no. Fiscal committee: yes. State-mandated local program: no.

The people of the State of California do enact as follows:

P3    1

SECTION 1.  

Section 309.5 of the Public Utilities Code is
2amended to read:

3

309.5.  

(a) There is within the commission an independent
4Office of Ratepayer Advocates to represent and advocate on behalf
5of the interests of public utility customers and subscribers within
6the jurisdiction of the commission. The goal of the office shall be
7to obtain the lowest possible rate for service consistent with reliable
8and safe service levels. For revenue allocation and rate design
9matters, the office shall primarily consider the interests of
10residential and small commercial customers. The office may seek
11rehearing and judicial review of commission decisions pursuant
12to Article 2 (commencing with Section 1731) and Article 3
13(commencing with Section 1756) of Chapter 9.

14(b) The director of the office shall be appointed by, and serve
15at the pleasure of, the Governor, subject to confirmation by the
16Senate.

17The director shall annually appear before the appropriate policy
18committees of the Assembly and the Senate to report on the
19activities of the office.

20(c) The director shall develop a budget for the office that shall
21be subject to final approval of the Department of Finance. As
22authorized in the approved budget, the office shall employ
23personnel and resources, including attorneys and other legal support
24staff, at a level sufficient to ensure that customer and subscriber
25interests are effectively represented in all significant proceedings.
26The office may employ experts necessary to carry out its functions.
27The director may appoint a lead attorney who shall represent the
28office, and shall report to and serve at the pleasure of the director.
29The lead attorney for the office shall obtain adequate legal
30personnel for the work to be conducted by the office from the
31commission’s attorney appointed pursuant to Section 307. The
32commission’s attorney shall timely and appropriately fulfill all
33requests for legal personnel made by the lead attorney for the
34office, provided the office has sufficient moneys and positions in
35its budget for the services requested.

36(d) The commission shall develop appropriate procedures to
37ensure that the existence of the office does not create a conflict of
38roles for any employee. The procedures shall include, but shall
P4    1not be limited to, the development of a code of conduct and
2procedures for ensuring that advocates and their representatives
3on a particular case or proceeding are not advising decisionmakers
4on the same case or proceeding.

5(e) The office may compel the production or disclosure of any
6information it deems necessary to perform its duties from any
7entity regulated by the commission, provided that any objections
8to any request for information shall be decided in writing by the
9assigned commissioner or by the president of the commission, if
10there is no assigned commissioner.

11(f) There is hereby created the Public Utilities Commission
12Ratepayer Advocate Account in the General Fund. Moneys from
13the Public Utilities Commission Utilities Reimbursement Account
14in the General Fund shall be transferred in the annual Budget Act
15to the Public Utilities Commission Ratepayer Advocate Account.
16The funds in the Public Utilities Commission Ratepayer Advocate
17Account shall be a budgetary program fund administered and
18utilized exclusively by the office in the performance of its duties
19as determined by the director. The director shall annually submit
20a staffing report containing a comparison of the staffing levels for
21each five-year period.

22(g) On or before January 10 of each year, the office shall provide
23to the chairperson of the fiscal committee of each house of the
24Legislature and to the Joint Legislative Budget Committee all of
25the following information:

26(1) The number of personnel years utilized during the prior year
27by the Office of Ratepayer Advocates.

28(2) The total dollars expended by the Office of Ratepayer
29Advocates in the prior year, the estimated total dollars expended
30in the current year, and the total dollars proposed for appropriation
31in the following budget year.

32(3) Workload standards and measures for the Office of
33Ratepayer Advocates.

34(h) The office shall meet and confer in an informal setting with
35a regulated entity prior to issuing a report or pleading to the
36commission regarding alleged misconduct, or a violation of a law
37or a commission rule or order, raised by the office in a complaint.
38The meet and confer process shall be utilized in good faith to reach
39agreement on issues raised by the office regarding any regulated
40entity in the complaint proceeding.

P5    1

SEC. 2.  

Section 1731 of the Public Utilities Code is amended
2to read:

3

1731.  

(a) The commission shall set an effective date when
4issuing an order or decision. The commission may set the effective
5date of an order or decision prior to the date of issuance of the
6order or decision.

7(b) (1) After any order or decision has been made by the
8commission, any party to the action or proceeding, including the
9Office of Ratepayer Advocates, or any stockholder or bondholder
10or other party pecuniarily interested in the public utility affected,
11may apply for a rehearing in respect to any matters determined in
12the action or proceeding and specified in the application for
13rehearing. The commission may grant and hold a rehearing on
14those matters, if in its judgment sufficient reason is made to appear.
15No cause of action arising out of any order or decision of the
16commission shall accrue in any court to any corporation or person
17unless the corporation or person has filed an application to the
18commission for a rehearing within 30 days after the date of
19issuance or within 10 days after the date of issuance in the case of
20an order issued pursuant to either Article 5 (commencing with
21Section 816) or Article 6 (commencing with Section 851) of
22Chapter 4 relating to security transactions and the transfer or
23encumbrance of utility property.

24(2) The commission shall notify the parties of the issuance of
25an order or decision by either mail or electronic transmission.
26Notification of the parties may be accomplished by one of the
27following methods:

28(A) Mailing the order or decision to the parties to the action or
29proceeding.

30(B) If a party to an action or proceeding consents in advance to
31receive notice of any order or decision related to the action or
32proceeding by electronic mail address, notification of the party
33may be accomplished by transmitting an electronic copy of the
34official version of the order or decision to the party if the party
35has provided an electronic mail address to the commission.

36(C) If a party to an action or proceeding consents in advance to
37receive notice of any order or decision related to the action or
38proceeding by electronic mail address, notification of the party
39may be accomplished by transmitting a link to an Internet Web
40site where the official version of the order or decision is readily
P6    1available to the party if the party has provided an electronic mail
2address to the commission.

3(3) For the purposes of this article, “date of issuance” means
4the mailing or electronic transmission date that is stamped on the
5official version of the order or decision.

6(c) No cause of action arising out of any order or decision of
7the commission construing, applying, or implementing the
8provisions of Chapter 4 of the Statutes of the 2001-02 First
9Extraordinary Session that (1) relates to the determination or
10implementation of the department’s revenue requirements, or the
11establishment or implementation of bond or power charges
12necessary to recover those revenue requirements, or (2) in the sole
13determination of the Department of Water Resources, the expedited
14review of order or decision of the commission is necessary or
15desirable, for the maintenance of any credit ratings on any bonds
16or notes of the department issued pursuant to Division 27
17(commencing with Section 80000) of the Water Code or for the
18 department to meet its obligations with respect to any bonds or
19notes pursuant to that division, shall accrue in any court to any
20corporation or person unless the corporation or person has filed
21an application with the commission for a rehearing within 10 days
22after the date of issuance of the order or decision. The Department
23of Water Resources shall notify the commission of any
24determination pursuant to paragraph (2) of this subdivision prior
25to the issuance by the commission of any order or decision
26construing, applying, or implementing the provisions of Chapter
274 of the Statutes of the 2001-02 First Extraordinary Session. The
28commission shall issue its decision and order on rehearing within
2920 days after the filing of the application.

30

SEC. 3.  

Section 1756 of the Public Utilities Code is amended
31to read:

32

1756.  

(a) Within 30 days after the commission issues its
33decision denying the application for a rehearing, or, if the
34application was granted, then within 30 days after the commission
35issues its decision on rehearing, or at least 120 days after the
36application is granted if no decision on rehearing has been issued,
37any aggrieved party, including the Office of Ratepayer Advocates,
38may petition for a writ of review in the court of appeal or the
39Supreme Court for the purpose of having the lawfulness of the
40original order or decision or of the order or decision on rehearing
P7    1inquired into and determined. If the writ issues, it shall be made
2returnable at a time and place specified by court order and shall
3direct the commission to certify its record in the case to the court
4within the time specified.

5(b) The petition for review shall be served upon the executive
6director and the general counsel of the commission either
7personally or by service at the office of the commission.

8(c) With regard to petitions for a writ of review filed pursuant
9to subdivision (a) by the Office of Ratepayer Advocates, the office
10shall include in its annual written report to the chairperson of the
11fiscal committee of each house of the Legislature and to the Joint
12Legislative Budget Committee, required by subdivision (g) of
13Section 309.5, all of the following information:

14(1) The number of petitions for writs of review the office filed.

15(2) The office’s rationale for seeking each writ of review.

16(3) The amount of ratepayer dollars the office expended on
17petitions.

18(d) For purposes of this section, the issuance of a decision or
19the granting of an application shall be construed to have occurred
20on the date of issuance, as defined in paragraph (3) of subdivision
21(b) of Section 1731.

22(e) The venue of a petition filed in the court of appeal pursuant
23to this section shall be in the judicial district in which the petitioner
24resides. If the petitioner is a business, venue shall be in the judicial
25district in which the petitioner has its principal place of business
26in California.

27(f) Any party may seek from the Supreme Court, pursuant to
28California Rules of Court, an order transferring related actions to
29a single appellate district.

30(g) For purposes of this section, review of decisions pertaining
31solely to water corporations shall only be by petition for writ of
32review in the Supreme Court, except that review of complaint or
33enforcement proceedings may be in the court of appeal or the
34Supreme Court.

35(h) No order or decision arising out of a commission proceeding
36under Section 854 shall be reviewable in the court of appeal
37pursuant to subdivision (a) if the application for commission
38authority to complete the merger or acquisition was filed on or
39before December 31, 1998, by two telecommunications-related
40corporations including at least one which provides local
P8    1telecommunications service to over one million California
2customers. These orders or decisions shall be reviewed pursuant
3to the Public Utilities Code in existence on December 31, 1998.

begin delete4

SEC. 4.  

Section 1759 of the Public Utilities Code is amended
5to read:

6

1759.  

(a) No court of this state, except the Supreme Court and
7the court of appeal, to the extent specified in this article, shall have
8jurisdiction to review, reverse, correct, or annul any order or
9decision of the commission or to suspend or delay the execution
10or operation thereof, or to enjoin, restrain, or interfere with the
11commission in the performance of its official duties, as provided
12by law and the rules of court.

13(b) The writ of mandamus shall lie from the Supreme Court and
14from the court of appeal to the commission in all proper cases.

end delete
15

begin deleteSEC. 5.end delete
16begin insert SEC. 4.end insert  

Section 5900 of the Public Utilities Code is amended
17to read:

18

5900.  

(a) The holder of a state franchise shall comply with the
19provisions of Sections 53055, 53055.1, 53055.2, and 53088.2 of
20the Government Code, and any other customer service standards
21pertaining to the provision of video service established by federal
22law or regulation or adopted by subsequent enactment of the
23Legislature. All customer service and consumer protection
24standards under this section shall be interpreted and applied to
25accommodate newer or different technologies while meeting or
26exceeding the goals of the standards.

27(b) The holder of a state franchise shall comply with provisions
28of Section 637.5 of the Penal Code and the privacy standards
29 contained in Section 551 et seq. of Title 47 of the United States
30Code.

31(c) The local entity shall enforce all of the customer service and
32protection standards of this section with respect to complaints
33received from residents within the local entity’s jurisdiction, but
34it may not adopt or seek to enforce any additional or different
35customer service or other performance standards under Section
3653055.3 or subdivision (q), (r), or (s) of Section 53088.2 of the
37Government Code, or any other authority or provision of law.

38(d) The local entity shall, by ordinance or resolution, provide a
39schedule of penalties for any material breach by a holder of a state
40franchise of this section. No monetary penalties shall be assessed
P9    1for a material breach if it is out of the reasonable control of the
2holder. Further, no monetary penalties may be imposed prior to
3January 1, 2007. Any schedule of monetary penalties adopted
4pursuant to this section shall in no event exceed five hundred
5dollars ($500) for each day of each material breach, not to exceed
6one thousand five hundred dollars ($1,500) for each occurrence
7of a material breach. However, if a material breach of this section
8has occurred, and the local entity has provided notice and a fine
9or penalty has been assessed, and if a subsequent material breach
10of the same nature occurs within 12 months, the penalties may be
11increased by the local entity to a maximum of one thousand dollars
12($1,000) for each day of each material breach, not to exceed three
13thousand dollars ($3,000) for each occurrence of the material
14breach. If a third or further material breach of the same nature
15occurs within those same 12 months, and the local entity has
16provided notice and a fine or penalty has been assessed, the
17penalties may be increased to a maximum of two thousand five
18hundred dollars ($2,500) for each day of each material breach, not
19to exceed seven thousand five hundred dollars ($7,500) for each
20occurrence of the material breach. With respect to video providers
21subject to a franchise or license, any monetary penalties assessed
22under this section shall be reduced dollar-for-dollar to the extent
23any liquidated damage or penalty provision of a current cable
24television ordinance, franchise contract, or license agreement
25imposes a monetary obligation upon a video provider for the same
26customer service failures, and no other monetary damages may be
27assessed.

28(e) The local entity shall give the video service provider written
29notice of any alleged material breach of the customer service
30standards of this division and allow the video provider at least 30
31days from receipt of the notice to remedy the specified material
32breach.

33(f) A material breach for the purposes of assessing penalties
34shall be deemed to have occurred for each day within the
35jurisdiction of each local entity, following the expiration of the
36period specified in subdivision (e), that any material breach has
37not been remedied by the video service provider, irrespective of
38the number of customers or subscribers affected.

P10   1(g) Any penalty assessed pursuant to this section shall be
2remitted to the local entity, which shall submit one-half of the
3penalty to the Digital Divide Account established in Section 280.5.

4(h) Any interested person may seek judicial review of a decision
5of the local entity in a court of appropriate jurisdiction. For this
6purpose, a court of law shall conduct a de novo review of any
7issues presented.

8(i) This section shall not preclude a party affected by this section
9from utilizing any judicial remedy available to that party without
10regard to this section. Actions taken by a local legislative body,
11including a local franchising entity, pursuant to this section shall
12not be binding upon a court of law. For this purpose, a court of
13law shall conduct de novo review of any issues presented.

14(j) For purposes of this section, “material breach” means any
15substantial and repeated failure of a video service provider to
16comply with service quality and other standards specified in
17subdivision (a).

18(k) The Office of Ratepayer Advocates shall have authority to
19advocate on behalf of video subscribers regarding renewal of a
20state-issued franchise and enforcement of this section, and Sections
215890 and 5950. For this purpose, the office shall have access to
22any information in the possession of the commission subject to all
23restrictions on disclosure of that information that are applicable
24to the commission.



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