BILL ANALYSIS Ó SB 656 Page 1 SENATE THIRD READING SB 656 (Wright) As Amended September 3, 2013 Majority vote SENATE VOTE :37-0 UTILITIES & COMMERCE 13-0 APPROPRIATIONS 15-0 ----------------------------------------------------------------- |Ayes:|Bradford, Patterson, |Ayes:|Gatto, Harkey, Bocanegra, | | |Bonilla, Buchanan, | |Bradford, Ian Calderon, | | |Chávez, Fong, Garcia, | |Campos, Eggman, Gomez, | | |Gorell, Roger Hernández, | |Hall, Holden, Linder, | | |Quirk, Rendon, Skinner, | |Pan, Quirk, Wagner, Weber | | |Williams | | | | | | | | |-----+--------------------------+-----+--------------------------| | | | | | ----------------------------------------------------------------- SUMMARY : Suspends a requirement for the Public Utilities Commission (PUC) to maintain specified consumer information and establishes registration requirements for core transport agents. Specifically, this bill : a)Delays various PUC direct access requirements until competitive residential electricity service becomes available, including a requirement to issue public alerts about entities providing electrical service in an unauthorized or fraudulent manner. b)Repeals a requirement for PUC to direct the Division and Office of Ratepayer Advocates to publish informational guides or other tools to help residential and small commercial customers evaluate competing electric service options. c)Establishes a requirement for competitive natural gas service providers who market to residential and small commercial customers to register with PUC and meet specified requirements. d)Provides gas customers may seek remedies through PUC or the judicial system to resolve complaints. SB 656 Page 2 e)Requires PUC to issue public alerts about entities providing natural gas service in an unauthorized or fraudulent manner and act on customer complaints. f)Requires PUC to direct the Division and Office of Ratepayer Advocates to publish informational guides or other tools to help customers evaluate competing natural gas service options. FISCAL EFFECT : According to the Assembly Appropriations Committee, increased costs of approximately $200,000 to PUC from the Public Utilities Reimbursement Account (PURA) to develop and implement registration requirements, compile data and create educational materials for Core Transport Agents. PUC is authorized to collect a registration fee and adjust the fee as necessary to recover the cost of administering the program. COMMENTS : 1)Purpose . This bill delays requirements for PUC and Division and Office of Ratepayer Advocates to collect data and develop informational guides for the direct access electricity program until the program is operational. This bill also adds regulatory oversight and for the optional Core Gas Aggregation Service program. 2)Direct Access Electricity . Direct access is a system that allows customers of an electrical corporation to purchase electricity directly from wholesale sellers and use the electrical corporation only for distribution and transmission services. The electricity crisis of 2001 resulted in a suspension of the program but any customer enrolled at the time was permitted to remain with their electricity provider. As of March 15, 2013, utility reports indicate that statewide there are currently 11,120 residential and 17,307 small commercial (non-residential) customers subscribed to direct access electricity contracts. 3)Third-Party Natural Gas Providers . In 1999, AB 1421 (Wright), Chapter 909, Statutes of 2000, authorized customers to purchase natural gas from an entity other than a gas SB 656 Page 3 corporation. Core Gas Aggregation Service is the optional program that allows residential or business customers to purchase natural gas from Core Transport Agents (third-party gas suppliers). Through this program, the gas corporation continues to read the meter and deliver gas to the customer. Non-utility natural gas suppliers are not regulated by PUC. If a customer has a complaint against a non-utility natural gas supplier, it may not be possible for PUC to resolve the complaint with the non-utility supplier. PUC requires, but does not enforce, core gas aggregators to follow utility gas rules. According to the most recent Energy Information Administration data, 34,391 residential customers in California purchase gas from marketers, representing about 0.7% of deliveries to residential consumers statewide in 2008. 4)Customer Complaints . Pacific Gas and Electric (PG&E) has investigated approximately 1,200 Core Transport Agents, related complaints from customers in the last 15 months, including complaints about unauthorized switches to different providers, cancellation requests, and deceptive practices. This bill requires PUC, instead of gas corporations, to investigate and resolve these types of complaints. Analysis Prepared by : Susan Kateley / U. & C. / (916) 319-2083 FN: 0002249