BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                  SB 656
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          SENATE THIRD READING
          SB 656 (Wright)
          As Amended  September 3, 2013
          Majority vote 

           SENATE VOTE  :37-0  
          
           UTILITIES & COMMERCE            13-0                 
          APPROPRIATIONS      15-0        
           
           ----------------------------------------------------------------- 
          |Ayes:|Bradford, Patterson,      |Ayes:|Gatto, Harkey, Bocanegra, |
          |     |Bonilla, Buchanan,        |     |Bradford, Ian Calderon,   |
          |     |Chávez, Fong, Garcia,     |     |Campos, Eggman, Gomez,    |
          |     |Gorell, Roger Hernández,  |     |Hall, Holden, Linder,     |
          |     |Quirk, Rendon, Skinner,   |     |Pan, Quirk, Wagner, Weber |
          |     |Williams                  |     |                          |
          |     |                          |     |                          |
          |-----+--------------------------+-----+--------------------------|
          |     |                          |     |                          |
           ----------------------------------------------------------------- 
           SUMMARY  :  Suspends a requirement for the Public Utilities  
          Commission (PUC) to maintain specified consumer information and  
          establishes registration requirements for core transport agents.  
           Specifically,  this bill  :   

          a)Delays various PUC direct access requirements until  
            competitive residential electricity service becomes available,  
            including a requirement to issue public alerts about entities  
            providing electrical service in an unauthorized or fraudulent  
            manner.

          b)Repeals a requirement for PUC to direct the Division and  
            Office of Ratepayer Advocates to publish informational guides  
            or other tools to help residential and small commercial  
            customers evaluate competing electric service options.

          c)Establishes a requirement for competitive natural gas service  
            providers who market to residential and small commercial  
            customers to register with PUC and meet specified  
            requirements.  

          d)Provides gas customers may seek remedies through PUC or the  
            judicial system to resolve complaints.








                                                                  SB 656
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          e)Requires PUC to issue public alerts about entities providing  
            natural gas service in an unauthorized or fraudulent manner  
            and act on customer complaints.

          f)Requires PUC to direct the Division and Office of Ratepayer  
            Advocates to publish informational guides or other tools to  
            help customers evaluate competing natural gas service options.

          FISCAL EFFECT  :  According to the Assembly Appropriations  
          Committee, increased costs of approximately $200,000 to PUC from  
          the Public Utilities Reimbursement Account (PURA) to develop and  
          implement registration requirements, compile data and create  
          educational materials for Core Transport Agents. 

          PUC is authorized to collect a registration fee and adjust the  
          fee as necessary to recover the cost of administering the  
          program.

           COMMENTS  :   

           1)Purpose .  This bill delays requirements for PUC and Division  
            and Office of Ratepayer Advocates to collect data and develop  
            informational guides for the direct access electricity program  
            until the program is operational.  This bill also adds  
            regulatory oversight and for the optional Core Gas Aggregation  
            Service program.  
           
           2)Direct Access Electricity  .  Direct access is a system that  
            allows customers of an electrical corporation to purchase  
            electricity directly from wholesale sellers and use the  
            electrical corporation only for distribution and transmission  
            services. The electricity crisis of 2001 resulted in a  
            suspension of the program but any customer enrolled at the  
            time was permitted to remain with their electricity provider.

            As of March 15, 2013, utility reports indicate that statewide  
            there are currently 11,120 residential and 17,307 small  
            commercial (non-residential) customers subscribed to direct  
            access electricity contracts.

           3)Third-Party Natural Gas Providers  .  In 1999, AB 1421 (Wright),  
            Chapter 909, Statutes of 2000, authorized customers to  
            purchase natural gas from an entity other than a gas  








                                                                  SB 656
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            corporation.  Core Gas Aggregation Service is the optional  
            program that allows residential or business customers to  
            purchase natural gas from Core Transport Agents (third-party  
            gas suppliers). Through this program, the gas corporation  
            continues to read the meter and deliver gas to the customer.

            Non-utility natural gas suppliers are not regulated by PUC.   
            If a customer has a complaint against a non-utility natural  
            gas supplier, it may not be possible for PUC to resolve the  
            complaint with the non-utility supplier.  PUC requires, but  
            does not enforce, core gas aggregators to follow utility gas  
            rules. 

            According to the most recent Energy Information Administration  
            data, 34,391 residential customers in California purchase gas  
            from marketers, representing about 0.7% of deliveries to  
            residential consumers statewide in 2008.

           4)Customer Complaints  .  Pacific Gas and Electric (PG&E) has  
            investigated approximately 1,200 Core Transport Agents,  
            related complaints from customers in the last 15 months,  
            including complaints about unauthorized switches to different  
            providers, cancellation requests, and deceptive practices.   
            This bill requires PUC, instead of gas corporations, to  
            investigate and resolve these types of complaints.


           Analysis Prepared by  :    Susan Kateley / U. & C. / (916)  
          319-2083 


                                                                FN: 0002249