BILL ANALYSIS                                                                                                                                                                                                    Ó






                             SENATE COMMITTEE ON HEALTH
                          Senator Ed Hernandez, O.D., Chair

          BILL NO:       SB 718                                      
          AUTHOR:        Yee
          AMENDED:       April 4, 2013
          HEARING DATE:  April 17, 2010
          CONSULTANT:    Marchand

           SUBJECT  :  Hospitals: workplace violence prevention plan.
           
          SUMMARY  :  Requires all hospitals, as part of the injury  
          prevention program required of all employers and enforced by the  
          Division of Occupational Safety and Health (Cal/OSHA), to adopt  
          a workplace violence prevention (WVP) plan designed to protect  
          health care workers and others from aggressive or violent  
          behavior.

          Existing law:
          Health and Safety Code
          1.Requires all hospitals, as defined, to conduct an annual  
            security and safety assessment, and using that assessment, to  
            develop and annually update a security plan with measures to  
            protect personnel, patients, and visitors from aggressive or  
            violent behavior.

          2.Requires a hospital's security plan to include specified  
            security considerations, including those relating to staffing,  
            security personnel availability, policy and training related  
            to appropriate responses to violent acts, and efforts to  
            cooperate with local law enforcement regarding violent acts in  
            the facility.

          3.Requires a hospital, in developing the plan, to consult with  
            affected employees, including the recognized collective  
            bargaining agent, if any.

          4.Requires all hospital employees regularly assigned to the  
            emergency department to receive security education and  
            training, as specified.

          5.Requires any act of assault or battery, as these terms are  
            defined in the Penal Code, that results in injury or involves  
            the use of a firearm or other dangerous weapon, against any  
            on-duty hospital personnel, to be reported to the local law  
            enforcement agency within 72 hours of the incident. Permits  
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            other acts of assault or battery to be reported to local law  
            enforcement. Prohibits any health facility or employee of a  
            health facility from being held civilly or criminally liable  
            for making a report pursuant to this provision.

          6.Establishes a structure under which the Department of Public  
            Health (DPH) is permitted to assess administrative fines to  
            hospitals for violation of any of their licensing laws and  
            regulations.  For violations constituting immediate jeopardy  
            of serious injury or death to a patient, DPH may assess fines  
            of up to $50,000 for the first penalty, $75,000 for the second  
            penalty, and $100,000 for the third and subsequent penalties.

          

          Labor Code
          7.Establishes Cal/OSHA within the Department of Industrial  
            Relations, and gives Cal/OSHA the power, jurisdiction, and  
            supervision over every place of employment in this state which  
            is necessary to enforce and administer all laws requiring  
            places of employment to be safe, and requiring the protection  
            of the life, safety, and health of every employee.

          8.Requires every employer to establish, implement, and maintain  
            an effective injury prevention program, which is required to  
            include, among other elements, a training program designed to  
            provide instruction with respect to hazards specific to each  
            employee's job assignment, and the employer's system for  
            communicating with employees on health and safety matters,  
            including provisions designed to encourage employees to inform  
            the employer of hazards at the worksite without fear of  
            reprisal.

          9.Requires every employer to file a complete report with  
            Cal/OSHA of every occupational injury or occupational illness  
            to each employee which results in lost time beyond the date of  
            the injury or illness, or which requires medical treatment  
            beyond first aid. In addition to this report, in every case  
            involving a serious injury or illness, or death, the employer  
            is required to make an immediate report to Cal/OSHA by  
            telephone.  

          10.Specifies that every employer and every supervisor that has  
            direction over any other employee who knowingly or negligently  
            violates any labor standard that is deemed to be a serious  
            violation, as defined, is guilty of a misdemeanor punishable  




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            by up to six months in a county jail and/or a $5,000 fine. 

          11.Specifies that other violations, such as failing to report a  
            death to Cal/OSHA, or repeated violations of a standard that  
            causes a hazard to employees, is subject to penalties of up to  
            one year in jail and/or a $15,000 fine for an individual, or  
            up to a $150,000 fine for a corporation or limited liability  
            company.

          This bill:
          1.Requires all general acute care hospitals, all acute  
            psychiatric hospitals, and all special hospitals, as defined,  
            as part of their required injury prevention program, to adopt  
            a WVP plan designed to protect health care workers, other  
            facility personnel, patients, and visitors from aggressive or  
            violent behavior. 

          2.Defines "violent incident," for purposes of this bill, as  
            including the use of physical force against a hospital  
            employee by a patient or a person accompanying a patient that  
            results in or has a high likelihood of resulting in injury,  
            psychological trauma, or stress, regardless of whether the  
            employee sustains an injury; and an incident involving the use  
            of a firearm or other dangerous weapon, regardless of whether  
            the employee sustains an injury.

          3.Requires the WVP plan to include specified security  
            considerations, including the following: 
             a.   Staffing, including staffing patterns and patient  
               classification systems that contribute to, or are  
               insufficient to address, the risk of violence; 
             b.   The adequacy of facility security systems, including  
               security personnel availability and employee alarm systems;  
               potential security risks associated with specific units or  
               areas; 
             c.   Uncontrolled public access to any part of the facility;  
               employee security in areas surrounding the facility; and 
                  d.        The use of a trained response team that can  
                    assist employees in violent situations.

          4.Requires a hospital, as part of its WVP plan, to adopt safety  
            and security policies, including the following: 
             a.   Personnel training policies that include education on  
               how to recognize the potential for violence, how to seek  
               assistance, and how to report violent incidents to the  




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               appropriate law enforcement officials;
             b.   A system for responding to violent incidents, including  
               procedures by which an employee is provided with immediate  
               assistance if the threat of violence against that employee  
               appears to be imminent;
             c.   A system for investigating violent incidents and  
               situations involving the risk of violence, including a  
               requirement that the hospital interview any employee  
               involved in the incident or situation;
             d.   A system for reporting, monitoring, and recordkeeping of  
               violent incidents and situations involving the risk of  
               violence, including a system for reporting violent  
               incidents to Cal/OSHA; and
             e.   Modifications to job design, staffing, security,  
               equipment, or facilities as determined necessary to prevent  
               or address violence against hospital employees.

          5.Requires the WVP plan to be developed in conjunction with  
            affected employees, including their recognized collective  
            bargaining agents, if any. Requires the hospital to consider  
            guidelines on violence in health care facilities issued by  
            Cal/OSHA, the federal Occupational Safety and Health  
            Administration, and the Department of Public Health.

          6.Requires all medical staff and health care workers who provide  
            direct care to patients to receive WVP education and training  
            at least annually, and requires this training to include,  
            among other things, aggression and violence predicting  
            factors, obtaining patient history from a patient with violent  
            behavior, verbal and physical maneuvers to diffuse and avoid  
            violent behavior, restraining techniques, and appropriate use  
            of medications as chemical restraints.

          7.Requires all temporary personnel to be oriented to the WVP  
            plan.

          8.Requires hospitals to provide evaluation and treatment for an  
            employee who is injured or is otherwise a victim of a violent  
            incident, and upon the request of the employee, to provide  
            access to follow-up counseling to address trauma or distress,  
            including individual crisis counseling, support group  
            counseling, peer assistance, and professional referrals.

          9.Prohibits a hospital from taking punitive or retaliatory  
            action against an employee for seeking assistance and  
            intervention from local emergency services or law enforcement  




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            when a violent incident occurs.

          10.Requires a hospital, in addition to specified reports  
            described under Existing Law #10 above, to document and keep  
            for a period of five years a written record of any violent  
            incident against a hospital employee immediately after the  
            incident is reported, regardless of whether the employee  
            sustains an injury.

          11.Requires a hospital to report to Cal/OSHA within 72 hours  
            regarding a violent incident, or within 24 hours if the  
            incident results in physical injury, involves the use of a  
            firearm or other dangerous weapon, or presents an urgent  
            threat to the safety of hospital personnel.

          12.Permits Cal/OSHA to assess a civil penalty against a hospital  
            who fails to report a violent incident of up to $100 per day  
            for each day that the incident is not reported.

          13.Permits Cal/OSHA, at its discretion, to conduct an inspection  
            for any violent incident that is reported pursuant to this  
            bill.

          14.Requires Cal/OSHA, by January 1, 2015, and annually  
            thereafter, to report to the Legislature, in a manner that  
            protects patient and employee confidentiality, information  
            regarding violent incidents at hospitals, that includes, but  
            is not limited to, the total number of reports and which  
            specific hospitals filed reports, the outcome of any related  
            inspection or investigation, citations levied against a  
            hospital based on a violent incident, and recommendation on  
            how to prevent violent incidents at hospitals. Sunsets this  
            reporting requirement on January 1, 2019, in accordance with  
            existing law that requires all reports to the Legislature  
            sunset after four years.

          15.Requires Cal/OSHA to adopt regulations by January 1, 2015, to  
            implement the provisions of this bill.

           FISCAL EFFECT  :  This bill has not been analyzed by a fiscal  
          committee.

           COMMENTS  :  
           1.Author's statement.  According to the "Evaluation of Safety  
            and Security Programs to Reduce Violence in Health Care  




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            Settings," a 2007 report commissioned by the National  
            Institute of Occupational and Environmental Health which  
            assessed California hospital security programs and violent  
            event surveillance, health care workers have long been  
            recognized as having a high risk of work-related assault.  
            Nurses are at particularly high risk, with the highest rate of  
            victimization among occupations in the healthcare industry.  
            The rate of assault injuries to psychiatric nurses has been  
            estimated at 16 per 100 employees per year, which exceeds the  
            annual rate of all injuries found in many high risk  
            occupations. Violence in health care settings is a continuing  
            national problem, and the risk of workplace violence is a  
            serious occupational hazard for registered nurses and other  
            health care workers. Countless acts of assault, battery, and  
            aggression that routinely take place in health care settings,  
            demonstrate a frightening trend of increasing violence faced  
            by health care workers in California and throughout the  
            country. This bill, in response to these issues, is calling  
            for reforms to crack down on a disturbing trend of violence in  
            facilities where medical care is provided.

          2.Report on violence in hospitals. According to an April 2002  
            report from the National Institute for Occupational Safety and  
            Health (NIOSH), which is part of the federal Centers for  
            Disease Control and Prevention, data indicate that hospital  
            workers are at high risk for experiencing violence in the  
            workplace. NIOSH cited estimates from the Bureau of Labor  
            Statistics that 2,637 nonfatal assaults on hospital workers  
            occurred in 1999, a rate of 8.3 assaults per 10,000 workers.  
            This rate is much higher than the rate of nonfatal assaults  
            for all private-sector industries, which is 2 per 10,000  
            workers. NIOSH stated that several studies indicate that  
            violence often takes place during times of high activity and  
            interaction with patients, such as at meal times and during  
            visiting hours and patient transportation. Assaults may occur  
            when service is denied, when a patient is involuntarily  
            admitted, or when a health care worker attempts to set limits  
            on eating, drinking, or tobacco or alcohol use.
               
          3.Double referral.  This bill is double referred. Should it pass  
            out of this committee, it will be referred to the Senate  
            Committee on Labor and Industrial Relations.
            
          4.Prior legislation.  AB 30 (Hayashi) of 2011 was similar to  
            this bill. However, AB 30 proposed to expand on the existing  
            Health and Safety Code provisions requiring hospitals to  




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            develop a security plan, while this bill instead creates a new  
            provision of law in the Labor Code. AB 30 was held in Assembly  
            Appropriations Committee.

          AB 1083 (John A. Perez), Chapter 506, Statutes of 2009, requires  
            hospital security and safety assessments to be conducted not  
            less than annually, and requires hospital security plans to be  
            updated annually. AB 1083 also required hospitals to consult  
            with affected employees and members of the medical staff in  
            developing their security plans, and for their plans to  
            include efforts to cooperate with local law enforcement  
            regarding violent acts at the facility.

          AB 508 (Speier), Chapter 936, Statutes of 1993, required  
            hospitals to conduct security assessments, develop security  
            plans, and have sufficient personnel to provide security.   
            Requires hospitals to report any act of assault against  
            on-duty personnel to a local law enforcement agency within a  
            specified time frame.

          5.Support.  This bill is sponsored by the California Nurses  
            Association (CNA), which states that the risk of workplace  
            violence is a serious occupational hazard for registered  
            nurses and other health care workers. Countless acts of  
            assault, battery, and aggression that routinely take place in  
            health care settings demonstrate a frightening trend of  
            increasing violence faced by health care workers in California  
            and throughout the country. In response, CNA is sponsoring  
            this bill to establish new standards for hospitals to protect  
            registered nurses and other health care workers from violence  
            in their workplace.

          The California Labor Federation states in support that as we ask  
            health care workers to provide care to every patient  
            regardless of their history, we must also ask hospitals to be  
            accountable to provide a safe work environment.

          The United Nurses Associations of California/Union of Health  
            Care Professionals states in support that this bill would  
            prudently require a hospital, as part of its injury prevention  
            program and in conjunction with affected employees, to adopt a  
            workplace violence prevention plan designed to protect health  
            care workers, other facility personnel, patients, and visitors  
            from aggressive or violent behavior.





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          6.Opposition.  The California Hospital Association (CHA) opposes  
            this bill, stating that while California hospitals take very  
            seriously their duty to provide a safe, healthy environment  
            for their patients as well as their staff, they are concerned  
            that this bill would require duplicative and redundant  
            processes that will be both time consuming and resource  
            intensive, without accomplishing any measurable results. CHA  
            states that current Health and Safety Code provisions require  
            hospitals to develop and implement a security and safety  
            assessment, and to annually update a security plan based on  
            the assessment. CHA states that the training requirements  
            duplicate existing law, and unreasonably expands the scope by  
            requiring training for all medical staff, rather than just for  
            emergency department staff and other departments identified in  
            the security plan. This provision creates additional training  
            requirements for all staff without any evidence of a  
            corresponding benefit. CHA also states that this bill imposes  
            redundant reporting requirements and redundant fine authority.  
            Finally, CHA states that by permitting the employee to dictate  
            treatment, this bill conflicts with California's workers'  
            compensation law related to the evaluation and treatment for  
            workplace injuries.

          7.Different requirements in different code sections. As  
            described in existing law, the Health and Safety Code contains  
            provisions requiring all hospitals, as defined, to conduct an  
            annual security and safety assessment, and using that  
            assessment, to develop and annually update a security plan  
            with measures to protect personnel, patients, and visitors  
            from aggressive or violent behavior. This bill does not amend  
            these provisions of law, but instead creates a similar  
            requirement in the Labor Code, to be enforced by Cal/OSHA,  
            which expands upon the requirements in the Health and Safety  
            Code. Given that the requirements in existing law in the  
            Health and Safety Code, for the most part, are also part of  
            the Labor Code provisions proposed by this bill, a hospital  
            that complies with this bill would likely also be complying  
            with existing Health and Safety Code requirements at the same  
            time. While there does not appear to be a direct conflict  
            between the two code sections, the author may wish to consider  
            whether the existing Health and Safety Code provisions will  
            continue to make sense if the these provisions in the Labor  
            Code were adopted.
          
           SUPPORT AND OPPOSITION  :
          Support:  California Nurses Association (sponsor)




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                    California Association of Psychiatric Technicians
                    California Labor Federation
                    National Association of Social Workers
                    Laborers' Locals 777 & 792
                    United Nurses Associations of California/Union of  
                    Health Care Professionals

          Oppose:   California Hospital Association


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