BILL ANALYSIS Ó Senate Committee on Labor and Industrial Relations Ted W. Lieu, Chair Date of Hearing: April 24, 2013 2013-2014 Regular Session Consultant: Alma Perez Fiscal:Yes Urgency: No Bill No: SB 718 Author: Yee As Introduced/Amended: April 4, 2013 SUBJECT Hospitals: workplace violence prevention plan KEY ISSUES Should the legislature require that hospitals adopt a Workplace Violence Prevention Plan to protect health care workers and others from aggressive or violent behavior at their facilities? Should the legislature require hospitals to develop this plan in conjunction with affected employees, including their recognized collective bargaining agents, if any? Should the Division of Occupational Safety and Health (Cal/OSHA) be required to annually prepare a report to the Legislature regarding violent incidents at hospitals, including total number of incidents reported? ANALYSIS Existing law provides a framework for the protection of the occupational safety and health of employees through the state's Division of Occupational Safety and Health, better known as Cal/OSHA, in the Department of Industrial Relations (DIR). The California Occupational Safety and Health Act of 1973, establishes certain safety and other responsibilities of employers and employees necessary to render the employment safe. Under existing law , California employers are required to establish, implement and maintain an effective written, industry-specific Illness and Injury Prevention Program (IIPP) that contains certain mandatory provisions as part of an effort to reduce workplace injuries. The IIPP shall include, among other things, the employer's (Labor Code §6401.7): System for identifying and evaluating workplace hazards, including scheduled periodic inspections; Methods and procedures for correcting unsafe or unhealthy conditions and work practices in a timely manner; Training program designed to provide instruction with respect to hazards specific to each employee's job assignment; System for communicating with employees on health and safety matters, including provisions designed to encourage employees to inform the employer of hazards at the worksite without fear of reprisal. Existing law requires every employer to file a complete report with Cal/OSHA of every occupational injury or occupational illness which results in lost time beyond the date of the injury or illness, or which requires medical treatment beyond first aid. (Labor Code §6409.1) In addition to this report, in every case involving a serious injury or illness, or death, the employer is required to make an immediate report to Cal/OSHA by telephone. An employer who fails to file this report as required is guilty of a misdemeanor punishable by up to six months in a county jail and/or a $5,000 fine. (Labor Code §6423) Additionally, existing law , specifies that other violations, such as repeated violations of a standard that causes a hazard to employees, is subject to penalties of up to one year in jail and/or a $15,000 fine for an individual, or up to a $150,000 fine for a corporation or limited liability company. (Labor Code §6423) Existing law, under Health and Safety Code , requires hospitals to conduct an annual security and safety assessment, and using that assessment, develop and annually update a security plan Hearing Date: April 24, 2013 SB 718 Consultant: Alma Perez Page 2 Senate Committee on Labor and Industrial Relations with measures to protect personnel, patients, and visitors from aggressive or violent behavior. Additionally, the plan requires hospitals to: Include in its plan specified security considerations, including those relating to staffing, security personnel availability, education and training related to appropriate responses to violent acts. Include in its plan, efforts to cooperate with local law enforcement when incidents occur. In developing the plan, to consult with affected employees, including the recognized collective bargaining agent, if any. Report to local law enforcement within 72 hours of an incident, any act of assault or battery, as defined, that results in injury or involves the use of a firearm or other dangerous weapon against any on-duty hospital personnel. Law prohibits any health facility or employee of a health facility from being held civilly or criminally liable for making a report pursuant to this provision. Establishes a structure under which the Department of Public Health (DPH) is permitted to assess administrative fines to hospitals for violation of any of their licensing laws and regulations. For violations constituting immediate jeopardy of serious injury or death to a patient, DPH may assess fines of up to $50,000 for the first penalty, $75,000 for the second penalty, and $100,000 for the third and subsequent penalties. This Bill would require all hospitals, as part of their required Illness and Injury Prevention Program, to adopt a Workplace Violence Prevention Plan ("The Plan") designed to protect health care workers, other facility personnel, patients and visitors from aggressive or violent behavior. Specifically, the bill: 1. Defines "violent incident" as including, but not limited to, the use of physical force against a hospital employee by a patient (or a person accompanying a patient) that results in injury, psychological trauma, or stress, regardless of whether the employee sustains an injury; and Hearing Date: April 24, 2013 SB 718 Consultant: Alma Perez Page 3 Senate Committee on Labor and Industrial Relations an incident involving the use of a firearm or other dangerous weapon, regardless of whether the employee sustains an injury. 2. Requires the plan to include specified security considerations, including the following: a. Staffing, including staffing patterns and patient classification systems that contribute to, or are insufficient to address, the risk of violence; b. The adequacy of facility security systems, including security personnel availability and employee alarm systems; c. Potential security risks associated with specific units or areas; d. Uncontrolled public access to any part of the facility; employee security in areas surrounding the facility; e. The use of a trained response team to assist employees in violent situations; and f. Efforts to cooperate with local law enforcement regarding violent acts. 3. Requires the hospital to, as part of the plan, adopt safety and security policies including, but not limited to, the following: a. Personnel training policies that include education on how to recognize the potential for violence, how to seek assistance, and how to report violent incidents to the appropriate law enforcement officials; b. A system for responding to violent incidents, including procedures by which an employee is provided with immediate assistance if the threat of violence against that employee appears to be imminent; c. A system for investigating violent incidents and situations involving the risk of violence, including a requirement that the hospital interview any employee involved in the incident or situation; d. A system for reporting, monitoring, and recordkeeping of violent incidents and situations involving the risk of violence, including a system for reporting violent incidents to Cal/OSHA; and Hearing Date: April 24, 2013 SB 718 Consultant: Alma Perez Page 4 Senate Committee on Labor and Industrial Relations e. Modifications to job design, staffing, security, equipment, or facilities as determined necessary to prevent or address violence against hospital employees. 4. Requires the plan to be developed in conjunction with affected employees, including their recognized collective bargaining agents, if any. 5. Requires the hospital, in developing the plan, to consider guidelines on violence in health care facilities issued by Cal/OSHA, the federal Occupational Safety and Health Administration, and the Department of Public Health. 6. Requires all medical staff and health care workers who provide direct care to patients to receive annual workforce violence prevention education and training, and requires this training to include, among other things, aggression and violence predicting factors, obtaining patient history from a patient with violent behavior, verbal and physical maneuvers to diffuse and avoid violent behavior, restraining techniques, and appropriate use of medications as chemical restraints. 7. Requires all temporary personnel to be oriented to the plan. 8. Requires hospitals to provide evaluation and treatment for an employee who is injured or is otherwise a victim of a violent incident, and upon the request of the employee , to provide access to follow-up counseling to address trauma or distress, including individual crisis counseling, support group counseling, peer assistance, and professional referrals. 9. Prohibits a hospital from taking punitive or retaliatory action against an employee for seeking assistance and intervention from local emergency services or law enforcement when a violent incident occurs. 10. Requires a hospital (in addition to incident reporting requirements in current law) to document and keep for a Hearing Date: April 24, 2013 SB 718 Consultant: Alma Perez Page 5 Senate Committee on Labor and Industrial Relations period of five years a written record of any violent incident against a hospital employee immediately after the incident is reported, regardless of whether the employee sustains an injury. 11. Requires a hospital to report to Cal/OSHA within 72 hours regarding a violent incident; or within 24 hours if the incident results in physical injury, involves the use of a firearm or other dangerous weapon, or presents an urgent threat to the safety of hospital staff. 12. Permits Cal/OSHA to assess a civil penalty against a hospital who fails to report a violent incident of up to $100 per day for each day that the incident is not reported. 13. Permits Cal/OSHA, at its discretion, to conduct an inspection for any violent incident that is reported pursuant to this bill. 14. Requires Cal/OSHA, by January 1, 2015, and annually thereafter, to report to the Legislature, as specified, information regarding violent incidents at hospitals including, but not limited to, the total number of reports, the outcome of any related inspection or investigation, citations levied based on a violent incident, and recommendations on how to prevent violent incidents at hospitals. 15. Requires Cal/OSHA to adopt regulations by January 1, 2015, to implement the provisions of this bill. COMMENTS 1. Need for this bill? According to the National Institute for Occupational Safety and Health (NIOSH), which is part of the federal Centers for Disease Control and Prevention, since the 1980s, violence has been recognized as a leading cause of occupational mortality Hearing Date: April 24, 2013 SB 718 Consultant: Alma Perez Page 6 Senate Committee on Labor and Industrial Relations and morbidity. On average, 1.7 million workers are injured each year (nationally), and more than 800 die as a result of workplace violence [Bureau of Justice Statistics 2001; BLS 2005]. These tragic deaths and injuries stress the need for a proactive and collaborative workplace prevention effort at the national and state level. As part of its Workplace Prevention Research and Prevention Initiative during 2003, NIOSH convened a series of stakeholder meetings that focused on various types of workplace violence and the industries and occupations at risk. According to the NIOSH website, data indicates that hospital workers are at high risk for experiencing violence in the workplace. NIOSH stated that several studies indicate that violence often takes place during times of high activity and interaction with patients, such as at meal times and during visiting hours and patient transportation. Assaults may occur when service is denied, when a patient is involuntarily admitted, or when a health care worker attempts to set limits on eating, drinking, or tobacco or alcohol use. In order to address this problem, this bill would direct all hospitals, as part of their required Injury and Illness Prevention Program, to adopt a Workplace Violence Prevention plan designed to protect health care workers and others from aggressive or violent behavior. 2. Proponent Arguments : According to proponents, the risk of workplace violence is a serious occupational hazard for registered nurses and other health care workers. They argue that countless acts of assault, battery, and aggression that routinely take place in health care settings demonstrate a frightening trend of increasing violence faced by health care workers in California and throughout the country. In response, the author has introduced this bill to establish new standards for hospitals to protect registered nurses and other health care workers from violence in their workplace. The author argues that current hospital surveillance of workplace violence is uncoordinated and inefficient, employee Hearing Date: April 24, 2013 SB 718 Consultant: Alma Perez Page 7 Senate Committee on Labor and Industrial Relations training programs rarely include review of violence trends within their hospital, and few have effective systems of communication regarding the presence of violent patients. With this bill, the author seeks to protect employees who are victims of workplace violence by ensuring they are provided evaluation and treatment, and retain the right to seek assistance and intervention from local law enforcement. Finally, proponents argue that this bill puts forth reasonable provisions that will improve the safety and security of registered nurses and health care workers throughout the state. 3. Opponent Arguments : The California Hospital Association (CHA) is opposed to this measure and argues that it would require duplicative and redundant processes that will be both time consuming and resource intensive, without accomplishing any measurable results. According to CHA, current law is very comprehensive as the California Department of Public Health (CDPH) and the Cal/OSHA both have jurisdiction over enforcement of safety laws. Additionally, they argue that Cal/OSHA's enforcement unit already conducts inspections in response to reports of a workplace accident or injury or complaints about an occupational safety and health hazard and issues citations. Moreover, they argue that where the bill exceeds existing requirements it imposes burdensome and unfunded mandates on public and private hospitals. For example, CHA argues, one of the most onerous and costly aspects of this bill is the expanded training obligation. This bill would expand the training obligation to include all medical staff and direct patient care employees, rather than those in high risk areas as currently required. They argue that this provision is extremely costly, creating additional training requirements for all staff without any evidence of a corresponding benefit. Opponents argue that another example of redundancy and potential conflicts is the reporting obligation since existing law already requires hospitals to report adverse events to CDPH and Cal/OSHA. Opponents are also concerned that the provisions regarding Hearing Date: April 24, 2013 SB 718 Consultant: Alma Perez Page 8 Senate Committee on Labor and Industrial Relations treatment of an injured worker is also duplicative and in some respects conflicts with California's workers' compensation law, particularly the provision that authorizes the employee, rather than the health care provider, to dictate treatment. They believe there is already a well-developed body of law related to the workers' compensation process, including evaluation and treatment for workplace injuries and illnesses, including psychological injury. Overall, opponents argue that hospitals are already required to manage security risks, provide staff training, and assess and plan appropriately to mitigate and respond to violence in the workplace. They believe that adding further training and reporting obligations to the current statutory scheme is not a responsible use of limited state and hospital resources. 4. Double Referral : This bill has been double referred. It was previously heard and passed by the Senate Health Committee. 5. Prior Legislation : AB 30 (Hayashi) of 2011: Held in Assembly Appropriations Committee AB 30 was similar to this bill, however, that bill proposed to expand on the existing Health and Safety Code provisions requiring hospitals to develop a security plan, while this bill instead creates a new provision of law in the Labor Code. AB 1083 (John A. Perez): Chaptered AB 1083 requires hospital security and safety assessments to be conducted not less than annually, and requires hospital security plans to be updated annually. AB 1083 also required hospitals to consult with affected employees and members of the medical staff in developing their security plans, and for their plans to include efforts to cooperate with local law enforcement regarding violent acts at the facility. AB 508 (Speier): Chaptered AB 508 required hospitals to conduct security assessments, Hearing Date: April 24, 2013 SB 718 Consultant: Alma Perez Page 9 Senate Committee on Labor and Industrial Relations develop security plans, and have sufficient personnel to provide security. The bill also required hospitals to report any act of assault against on-duty personnel to a local law enforcement agency within a specified time frame. SUPPORT California Nurses Association - Sponsor Consumer Attorneys of California Union of Health Care Professionals United Nurses Association of California/Union of Health Care Professionals OPPOSITION California Hospital Association Hearing Date: April 24, 2013 SB 718 Consultant: Alma Perez Page 10 Senate Committee on Labor and Industrial Relations