BILL ANALYSIS                                                                                                                                                                                                    Ó






                 Senate Committee on Labor and Industrial Relations
                                 Ted W. Lieu, Chair

          Date of Hearing: April 24, 2013              2013-2014 Regular  
          Session                              
          Consultant: Alma Perez                       Fiscal:Yes
                                                       Urgency: No
          
                                   Bill No: SB 718
                                     Author: Yee
                        As Introduced/Amended: April 4, 2013
          

                                       SUBJECT
          
                   Hospitals: workplace violence prevention plan 


                                     KEY ISSUES

          Should the legislature require that hospitals adopt a Workplace  
          Violence Prevention Plan to protect health care workers and  
          others from aggressive or violent behavior at their facilities? 
          
          Should the legislature require hospitals to develop this plan in  
          conjunction with affected employees, including their recognized  
          collective bargaining agents, if any?

          Should the Division of Occupational Safety and Health (Cal/OSHA)  
          be required to annually prepare a report to the Legislature  
          regarding violent incidents at hospitals, including total number  
          of incidents reported? 


                                      ANALYSIS
          
           Existing law  provides a framework for the protection of the  
          occupational safety and health of employees through the state's  
          Division of Occupational Safety and Health, better known as  
          Cal/OSHA, in the Department of Industrial Relations (DIR).  The  
          California Occupational Safety and Health Act of 1973,  
          establishes certain safety and other responsibilities of  
          employers and employees necessary to render the employment safe.  


           Under existing law  , California employers are required to  









          establish, implement and maintain an effective written,  
          industry-specific Illness and Injury Prevention Program (IIPP)  
          that contains certain mandatory provisions as part of an effort  
          to reduce workplace injuries.  The IIPP shall include, among  
          other things, the employer's (Labor Code §6401.7):

                 System for identifying and evaluating workplace hazards,  
               including scheduled periodic inspections;
                 Methods and procedures for correcting unsafe or  
               unhealthy conditions and work practices in a timely manner;
                 Training program designed to provide instruction with  
               respect to hazards specific to each employee's job  
               assignment;
                 System for communicating with employees on health and  
               safety matters, including provisions designed to encourage  
               employees to inform the employer of hazards at the worksite  
               without fear of reprisal.  

          Existing law  requires every employer to file a complete report  
          with Cal/OSHA of every occupational injury or occupational  
          illness which results in lost time beyond the date of the injury  
          or illness, or which requires medical treatment beyond first  
          aid. (Labor Code §6409.1)

                 In addition to this report, in every case involving a  
               serious injury or illness, or death, the employer is  
               required to make an immediate report to Cal/OSHA by  
               telephone.  
                 An employer who fails to file this report as required is  
               guilty of a misdemeanor punishable by up to six months in a  
               county jail and/or a $5,000 fine. (Labor Code §6423) 

          Additionally, existing law  ,  specifies that other violations,  
          such as repeated violations of a standard that causes a hazard  
          to employees, is subject to penalties of up to one year in jail  
          and/or a $15,000 fine for an individual, or up to a $150,000  
          fine for a corporation or limited liability company. (Labor Code  
          §6423)

           Existing law, under Health and Safety Code  , requires hospitals  
          to conduct an annual security and safety assessment, and using  
          that assessment, develop and annually update  a security plan   
          Hearing Date:  April 24, 2013                            SB 718  
          Consultant: Alma Perez                                   Page 2

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          with measures to protect personnel, patients, and visitors from  
          aggressive or violent behavior. Additionally, the plan requires  
          hospitals to: 

                 Include in its plan specified security considerations,  
               including those relating to staffing, security personnel  
               availability, education and training related to appropriate  
               responses to violent acts.
                 Include in its plan, efforts to cooperate with local law  
               enforcement when incidents occur. 
                 In developing the plan, to consult with affected  
               employees, including the recognized collective bargaining  
               agent, if any.
                 Report to local law enforcement within 72 hours of an  
               incident, any act of assault or battery, as defined, that  
               results in injury or involves the use of a firearm or other  
               dangerous weapon against any on-duty hospital personnel.   
               Law prohibits any health facility or employee of a health  
               facility from being held civilly or criminally liable for  
               making a report pursuant to this provision.
                 Establishes a structure under which the Department of  
               Public Health (DPH) is permitted to assess administrative  
               fines to hospitals for violation of any of their licensing  
               laws and regulations.  For violations constituting  
               immediate jeopardy of serious injury or death to a patient,  
               DPH may assess fines of up to $50,000 for the first  
               penalty, $75,000 for the second penalty, and $100,000 for  
               the third and subsequent penalties.
           

          This Bill  would require all hospitals, as part of their required  
          Illness and Injury Prevention Program, to adopt a Workplace  
          Violence Prevention Plan ("The Plan") designed to protect health  
          care workers, other facility personnel, patients and visitors  
          from aggressive or violent behavior.
          Specifically, the bill:

             1.   Defines "violent incident" as including, but not limited  
               to, the use of physical force against a hospital employee  
               by a patient (or a person accompanying a patient) that  
               results in injury, psychological trauma, or stress,  
               regardless of whether the employee sustains an injury; and  
          Hearing Date:  April 24, 2013                            SB 718  
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               an incident involving the use of a firearm or other  
               dangerous weapon, regardless of whether the employee  
               sustains an injury.

             2.   Requires the plan to include specified security  
               considerations, including the following: 
                  a.        Staffing, including staffing patterns and  
                    patient classification systems that contribute to, or  
                    are insufficient to address, the risk of violence;
                  b.        The adequacy of facility security systems,  
                    including security personnel availability and employee  
                    alarm systems; 
                  c.        Potential security risks associated with  
                    specific units or areas; 
                  d.        Uncontrolled public access to any part of the  
                    facility; employee security in areas surrounding the  
                    facility; 
                  e.        The use of a trained response team to assist  
                    employees in violent situations; and
                  f.        Efforts to cooperate with local law  
                    enforcement regarding violent acts. 

             3.   Requires the hospital to, as part of the plan, adopt  
               safety and security policies including, but not limited to,  
               the following:   
                  a.        Personnel training policies that include  
                    education on how to recognize the potential for  
                    violence, how to seek assistance, and how to report  
                    violent incidents to the appropriate law enforcement  
                    officials;
                  b.        A system for responding to violent incidents,  
                    including procedures by which an employee is provided  
                    with immediate assistance if the threat of violence  
                    against that employee appears to be imminent;
                  c.        A system for investigating violent incidents  
                    and situations involving the risk of violence,  
                    including a requirement that the hospital interview  
                    any employee involved in the incident or situation;
                  d.        A system for reporting, monitoring, and  
                    recordkeeping of violent incidents and situations  
                    involving the risk of violence, including a system for  
                    reporting violent incidents to Cal/OSHA; and
          Hearing Date:  April 24, 2013                            SB 718  
          Consultant: Alma Perez                                   Page 4

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                  e.        Modifications to job design, staffing,  
                    security, equipment, or facilities as determined  
                    necessary to prevent or address violence against  
                    hospital employees.

             4.   Requires the plan to be developed in conjunction with  
               affected employees, including their recognized collective  
               bargaining agents, if any. 

             5.   Requires the hospital, in developing the plan, to  
               consider guidelines on violence in health care facilities  
               issued by Cal/OSHA, the federal Occupational Safety and  
               Health Administration, and the Department of Public Health.

             6.   Requires  all medical staff and health care workers who  
               provide direct care  to patients to receive annual workforce  
               violence prevention education and training, and requires  
               this training to include, among other things, aggression  
               and violence predicting factors, obtaining patient history  
               from a patient with violent behavior, verbal and physical  
               maneuvers to diffuse and avoid violent behavior,  
               restraining techniques, and appropriate use of medications  
               as chemical restraints.

             7.   Requires all temporary personnel to be oriented to the  
               plan.

             8.   Requires hospitals to provide evaluation and treatment  
               for an employee who is injured or is otherwise a victim of  
               a violent incident, and  upon the request of the employee  ,  
               to provide access to follow-up counseling to address trauma  
               or distress, including individual crisis counseling,  
               support group counseling, peer assistance, and professional  
               referrals.

             9.   Prohibits a hospital from taking punitive or retaliatory  
               action against an employee for seeking assistance and  
               intervention from local emergency services or law  
               enforcement when a violent incident occurs.

             10.  Requires a hospital (in addition to incident reporting  
               requirements in current law) to document and keep for a  
          Hearing Date:  April 24, 2013                            SB 718  
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               period of five years a written record of any violent  
               incident against a hospital employee immediately after the  
               incident is reported, regardless of whether the employee  
               sustains an injury.

             11.  Requires a hospital to report to Cal/OSHA within 72  
               hours regarding a violent incident; or within 24 hours if  
               the incident results in physical injury, involves the use  
               of a firearm or other dangerous weapon, or presents an  
               urgent threat to the safety of hospital staff. 

             12.  Permits Cal/OSHA to assess a civil penalty against a  
               hospital who fails to report a violent incident of up to  
               $100 per day for each day that the incident is not  
               reported.

             13.  Permits Cal/OSHA, at its discretion, to conduct an  
               inspection for any violent incident that is reported  
               pursuant to this bill.

             14.  Requires Cal/OSHA, by January 1, 2015, and annually  
               thereafter, to report to the Legislature, as specified,  
               information regarding violent incidents at hospitals  
               including, but not limited to, the total number of reports,  
               the outcome of any related inspection or investigation,  
               citations levied based on a violent incident, and  
               recommendations on how to prevent violent incidents at  
               hospitals.  

             15.  Requires Cal/OSHA to adopt regulations by January 1,  
               2015, to implement the provisions of this bill.



                                      COMMENTS
          
          1.  Need for this bill?

            According to the National Institute for Occupational Safety  
            and Health (NIOSH), which is part of the federal Centers for  
            Disease Control and Prevention, since the 1980s, violence has  
            been recognized as a leading cause of occupational mortality  
          Hearing Date:  April 24, 2013                            SB 718  
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            and morbidity.  On average, 1.7 million workers are injured  
            each year (nationally), and more than 800 die as a result of  
            workplace violence [Bureau of Justice Statistics 2001; BLS  
            2005].  These tragic deaths and injuries stress the need for a  
            proactive and collaborative workplace prevention effort at the  
            national and state level.  As part of its Workplace Prevention  
            Research and Prevention Initiative during 2003, NIOSH convened  
            a series of stakeholder meetings that focused on various types  
            of workplace violence and the industries and occupations at  
            risk. 

            According to the NIOSH website, data indicates that hospital  
            workers are at high risk for experiencing violence in the  
            workplace. NIOSH stated that several studies indicate that  
            violence often takes place during times of high activity and  
            interaction with patients, such as at meal times and during  
            visiting hours and patient transportation. Assaults may occur  
            when service is denied, when a patient is involuntarily  
            admitted, or when a health care worker attempts to set limits  
            on eating, drinking, or tobacco or alcohol use.

            In order to address this problem, this bill would direct all  
            hospitals, as part of their required Injury and Illness  
            Prevention Program, to adopt a Workplace Violence Prevention  
            plan designed to protect health care workers and others from  
            aggressive or violent behavior.  

          2.  Proponent Arguments  :
            
            According to proponents, the risk of workplace violence is a  
            serious occupational hazard for registered nurses and other  
            health care workers. They argue that countless acts of  
            assault, battery, and aggression that routinely take place in  
            health care settings demonstrate a frightening trend of  
            increasing violence faced by health care workers in California  
            and throughout the country. In response, the author has  
            introduced this bill to establish new standards for hospitals  
            to protect registered nurses and other health care workers  
            from violence in their workplace.  

          The author argues that current hospital surveillance of  
            workplace violence is uncoordinated and inefficient, employee  
          Hearing Date:  April 24, 2013                            SB 718  
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            training programs rarely include review of violence trends  
            within their hospital, and few have effective systems of  
            communication regarding the presence of violent patients. With  
            this bill, the author seeks to protect employees who are  
            victims of workplace violence by ensuring they are provided  
            evaluation and treatment, and retain the right to seek  
            assistance and intervention from local law enforcement.  
            Finally, proponents argue that this bill puts forth reasonable  
            provisions that will improve the safety and security of  
            registered nurses and health care workers throughout the  
            state.  

          3.  Opponent Arguments  :

            The California Hospital Association (CHA) is opposed to this  
            measure and argues that it would require duplicative and  
            redundant processes that will be both time consuming and  
            resource intensive, without accomplishing any measurable  
            results. According to CHA, current law is very comprehensive  
            as the California Department of Public Health (CDPH) and the  
            Cal/OSHA both have jurisdiction over enforcement of safety  
            laws. Additionally, they argue that Cal/OSHA's enforcement  
            unit already conducts inspections in response to reports of a  
            workplace accident or injury or complaints about an  
            occupational safety and health hazard and issues citations.

            Moreover, they argue that where the bill exceeds existing  
            requirements it imposes burdensome and unfunded mandates on  
            public and private hospitals.  For example, CHA argues, one of  
            the most onerous and costly aspects of this bill is the  
            expanded training obligation. This bill would expand the  
            training obligation to include all medical staff and direct  
            patient care employees, rather than those in high risk areas  
            as currently required. They argue that this provision is  
            extremely costly, creating additional training requirements  
            for all staff without any evidence of a corresponding benefit.  
            Opponents argue that another example of redundancy and  
            potential conflicts is the reporting obligation since existing  
            law already requires hospitals to report adverse events to  
            CDPH and Cal/OSHA. 

            Opponents are also concerned that the provisions regarding  
          Hearing Date:  April 24, 2013                            SB 718  
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            treatment of an injured worker is also duplicative and in some  
            respects conflicts with California's workers' compensation  
            law, particularly the provision that authorizes the employee,  
            rather than the health care provider, to dictate treatment.  
            They believe there is already a well-developed body of law  
            related to the workers' compensation process, including  
            evaluation and treatment for workplace injuries and illnesses,  
            including psychological injury. 

            Overall, opponents argue that hospitals are already required  
            to manage security risks, provide staff training, and assess  
            and plan appropriately to mitigate and respond to violence in  
            the workplace. They believe that adding further training and  
            reporting obligations to the current statutory scheme is not a  
            responsible use of limited state and hospital resources.  

          4.  Double Referral  :

            This bill has been double referred.  It was previously heard  
            and passed by the Senate Health Committee. 

          5.  Prior Legislation  :

            AB 30 (Hayashi) of 2011:  Held in Assembly Appropriations  
            Committee 
            AB 30 was similar to this bill, however, that bill proposed to  
            expand on the existing Health and Safety Code provisions  
            requiring hospitals to develop a security plan, while this  
            bill instead creates a new provision of law in the Labor Code.  
            

          AB 1083 (John A. Perez):  Chaptered 
            AB 1083 requires hospital security and safety assessments to  
            be conducted not less than annually, and requires hospital  
            security plans to be updated annually. AB 1083 also required  
            hospitals to consult with affected employees and members of  
            the medical staff in developing their security plans, and for  
            their plans to include efforts to cooperate with local law  
            enforcement regarding violent acts at the facility.

            AB 508 (Speier):  Chaptered
            AB 508 required hospitals to conduct security assessments,  
          Hearing Date:  April 24, 2013                            SB 718  
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            develop security plans, and have sufficient personnel to  
            provide security.  The bill also required hospitals to report  
            any act of assault against on-duty personnel to a local law  
            enforcement agency within a specified time frame.
          

                                       SUPPORT
          
          California Nurses Association - Sponsor 
          Consumer Attorneys of California 
          Union of Health Care Professionals
          United Nurses Association of California/Union of Health Care  
          Professionals 
          

                                     OPPOSITION
          
          California Hospital Association 























          Hearing Date:  April 24, 2013                            SB 718  
          Consultant: Alma Perez                                   Page 10

          Senate Committee on Labor and Industrial Relations