BILL ANALYSIS                                                                                                                                                                                                    �



                                                                  SB 746
                                                                  Page  1

          Date of Hearing:  July 2, 2013

                            ASSEMBLY COMMITTEE ON HEALTH
                                 Richard Pan, Chair
                      SB 746 (Leno) - As Amended:  June 25, 2013

           SENATE VOTE  :  24-15
           
          SUBJECT  :  Health care coverage:  premium rates.

           SUMMARY  :  Establishes new data reporting requirements on all  
          health plans applicable to products sold in the large group  
          market and establishes new specific data reporting requirements  
          related to annual medical trend factors by service category, as  
          well as claims data or deidentified patient-level data, as  
          specified, for a health care service plan (health plan) that  
          exclusively contracts with no more than two medical groups in  
          the state to provide or arrange for professional medical  
          services for the enrollees of the plan (referring to Kaiser  
          Permanente).   Specifically,  this bill  :  

          1)Requires annual disclosures of certain data elements already  
            required of large group health plans subject to review for  
            unreasonable rate increases and adds the following two new  
            elements:  the plan's average rate increase by benefit  
            category and number of covered lives affected.

          2)Requires a health plan to disclose annually the following  
            aggregate data for all products sold in the large group  
            market:
             a)   Plan year;
             b)   Segment type;
             c)   Number of subscribers;
             d)   Number of covered lives affected; and,
             e)   The plan's average rate increase by the following  
               categories:
               i)     Plan year;
               ii)    Segment type;
               iii)   Product type; 
               iv)    Benefit category, including, but not limited to,  
                 hospital, medical, ancillary, and other benefit  
                 categories reported publicly for individual and small  
                 employer rate filings; and,
             f)   Trend attributable to cost and trend attributable to  
               utilization by benefit category.








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          3)Requires a health plan that exclusively contracts with not  
            more than two medical groups in the state to provide or  
            arrange for professional medical services for the enrollees of  
            the plan to disclose annually all of the following aggregate  
            data for its large group health plan contracts:
             a)   The plan's overall annual medical trend factor  
               assumptions in the aggregate for large group rates by major  
               service category, including all of the categories described  
               below.  Requires the plan to distinguish between trend  
               ascribed to the volume of services provided and the trend  
               ascribed to the cost of services provided:
                i)      Hospital inpatient;
                ii)     Outpatient visits;
                iii)    Outpatient surgical or other procedures;
                iv)     Professional medical;
                v)      Mental health;
                vi)     Substance abuse;
                vii)    Skilled nursing facility, if covered;
                viii)   Prescription drugs;
                ix)     Other ancillary services;
                x)      Laboratory; and,
                xi)     Radiology or imaging.

             b)   Permits a plan to provide aggregated additional data  
               that demonstrate or reasonably estimate year-to-year cost  
               increases in each of the specific service categories  
               specified in 3)a) above, for each of the major geographic  
               regions of the state.

             c)   The amount of projected trend attributable to the  
               following categories:
               i)     Use of services by service and disease category;
               ii)    Capital investment; 
               iii)   Other capital investments; and,
               iv)    Community benefit expenditures, excluding bad debt  
                 and valued at cost; and,

             d)   The amount and proportion of costs attributed to the  
               medical groups that would not have been attributable as  
               medical losses if incurred by the health plan rather than  
               the medical group.

          4)Requires a health plan described in 3) above to provide claims  
            data at no charge to a large group purchaser annually if the  








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            large group purchaser requests the information.  Requires the  
            health plan to provide claims data that a qualified  
            statistician has determined is deidentified so that the  
            deidentified health information neither identifies nor  
            provides a reasonable basis to identify an individual.   
            Provides that this information is not to be subject to the  
            public disclosure requirements, as specified.

          5)Requires, if claims data are not available pursuant to 4)  
            above, the health plan to provide, at no charge, all of the  
            following:
             a)   Deidentified data sufficient for the large group  
               purchaser to calculate the cost of obtaining similar  
               services from other health plans and evaluate  
               cost-effectiveness by services and disease category;
             b)   Deidentified patient-level data on demographics,  
               prescribing, encounters, inpatient services, outpatient  
               services, and any other data as may be required of the  
               health plan to comply with risk adjustment, reinsurance, or  
               risk corridors as required by the Patient Protection and  
               Affordable Care Act (ACA); and,
             c)   Deidentified patient-level data used to experience rate  
               the large group, including diagnostic and procedure coding  
               and costs assigned to each service.

          6)Requires the health plan to obtain a formal determination of a  
            qualified statistician that the data in 5) above has been  
            deidentified so that the deidentified health information  
            neither identifies nor provides a reasonable basis to identify  
            an individual.  Requires the statistician to certify the  
            formal determination in writing and to upon request, provide  
            the protocol used for deidentification to the Department of  
            Managed Health Care (DMHC).

          7)Requires data provided pursuant to 4) above to only be  
            provided to a large group purchaser that is both of the  
            following:
             a)   Able to demonstrate its ability to comply with state and  
               federal privacy laws; and,
             b)   A large group purchaser that is either an  
               employer-sponsored plan with enrollment of more than 1,000  
               covered lives or a multi-employer trust.  

           EXISTING LAW  :  









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          1)Regulates health plans through the DMHC and health insurance  
            through the California Department of Insurance (CDI).

          2)Allows, under the ACA and effective January 1, 2014, eligible  
            individual taxpayers, whose household income is between 100%  
            and 400% of the federal poverty level inclusive, an advance  
            payment of premium tax credits based on the individual's  
            income for coverage under a qualified health plan offered in  
            the California Health Benefit Exchange (Exchange).  The ACA  
            also requires a reduction in cost-sharing for individuals with  
            incomes below 250% of the FPL, and a lower maximum limit on  
            out-of-pocket expenses for individuals whose incomes are  
            between 100% and 400% of the FPL.  

          3)Requires, under the ACA, health plans offering coverage in the  
            individual or group market to accept every employer and  
            individual that applies for coverage.  Permits a health plan  
            to restrict enrollment to open or special enrollment periods.   
            Permits health plans to deny coverage to individuals if the  
            health plan has demonstrated, if required, to the applicable  
            state authority that it will not have the capacity to deliver  
            services adequately to any additional individuals because of  
            its obligations to existing group contract holders and  
            enrollees, and it is applying this provision to all  
            individuals without regard to the claims experience of those  
            individuals, employers, and their employees (and their  
            dependents) or any health-status related factor.

          4)Establishes, in California law, a file and review process for  
            premium rates for health plans and health insurers in the  
            individual and small group markets, and specifies over 25  
            disclosure requirements including a requirement for overall  
            annual medical trend of all benefits and use of services and  
            by aggregate benefit category, including hospital inpatient,  
            hospital outpatient, physician services, prescription drugs,  
            and other services.  

          5)Establishes the following provisions related to disclosure  
            requirements referenced in 4) above for a health plan that  
            exclusively contracts with no more than two medical groups in  
            the state to provide or arrange for professional medical  
            services for the enrollees of the plan:
             a)   With regard to the plan's overall annual medical trend  
               factor to disclose the amount of its actual trend  
               experience for the prior contract year by aggregate benefit  








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               category, using benefit categories that are, to the maximum  
               extent possible, the same or similar to those used by other  
               plans; and,
             b)   With regard to the amount of the projected trend  
               attributable to the use of services, price inflation, or  
               fees and risk for annual plan contract trends by aggregate  
               benefit category, such as hospital inpatient, hospital  
               outpatient, physician services, etc., to instead disclose  
               the amount of its actual trend experience for the prior  
               contract year by aggregate benefit category, using benefit  
               categories that are, to the maximum extent possible, the  
               same or similar to those used by other plans.

          6)For the large group market, requires health plans and health  
            insurers to file with the DMHC and CDI, at least 60 days prior  
            to implementing any rate change, all required rate information  
            for unreasonable rate increases.  Requires all information  
            that is required by the ACA, and any other information  
            required pursuant to state regulations to be submitted.   
            Requires disclosure of the following aggregate data for all  
            rate filings submitted:
             a)   Number and percentage of rate filings reviewed by the  
               following:
               i)     Plan year;
               ii)    Segment type;
               iii)   Product type;
               iv)    Number of subscribers; and,
               v)     Number of covered lives affected.
             b)   The plan's average rate increase by the following  
               categories:
               i)     Plan year;
               ii)    Segment type; and,
               iii)   Product type.

          7)Requires, as of March 1, 2013, and annually thereafter, a  
            health plan to provide the DMHC with the number of enrollees,  
            by product type as of December 31 of the prior year, who  
            receive health care coverage under a health plan contract that  
            covers individuals, small groups, large groups, or  
            administrative services only business lines.

          8)Establishes under federal law, the Health Insurance  
            Portability and Accountability Act of 1996 (HIPAA), which  
            among various provisions, mandates industry-wide standards for  
            health care information on electronic billing and other  








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            processes; and, requires the protection and confidential  
            handling of protected health information. 

          9)Establishes under state law, the Confidentiality of Medical  
            Information Act which governs the disclosure of medical  
            information by health care providers, Knox-Keene regulated  
            plans, health care clearinghouses and employers.

           FISCAL EFFECT  :  According to the Senate Appropriations  
          Committee, minor ongoing costs to review rate filings by DMHC  
          (Managed Care Fund).

           COMMENTS  :

           1)PURPOSE OF THIS BILL  .  The author asserts that it is well  
            known that cost trends for health coverage are putting a  
            severe strain on California.  What is less commonly known is  
            that these trends are especially severe in the large group  
            market.  According to a study by the Commonwealth Fund, in  
            2003, California ranked 28th in the nation for  
            employer-sponsored health care premiums (large firms).  In  
            2011, California had risen to seventh place.  These firms saw  
            a 76% increase in costs over an eight year period.  At the  
            current pace, the Commonwealth Fund study estimated, family  
            premiums for employer sponsored care would exceed $26,000 per  
            year by 2020.  The cost of health insurance has headed  
            straight up for the last decade while wages have climbed more  
            slowly.  Employers who offer benefits to their employees face  
            higher and higher costs for health benefits while working  
            families find that their share of premium keeps climbing and  
            so does what they spend on copays, deductibles, and other  
            out-of-pocket costs. 

            According to the author, the so-called "integrated health  
            plans" are a major and valued part of California's health care  
            system.  These are organizations that incorporate hospitals,  
            physicians, and other health services under one umbrella.  The  
            best-known of these is Kaiser Permanente (Kaiser), which makes  
            up 42% of the group health insurance market in California and  
            provides services to almost six million California residents.   
            Despite being such an important part of our state's health  
            care system, integrated plans are not disclosing the same  
            kinds of information required of other health insurers.   
            Without this critical data, many large employers and union  
            trust funds find that they have very little bargaining power  








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            when facing integrated health plans such as Kaiser, the  
            largest integrated health plan in California.  Kaiser has more  
            than six million enrollees.  An employer or a trust fund with  
            several hundred or several thousand members faces an unlevel  
            playing field in which the health insurer has the bargaining  
            leverage.

           2)BACKGROUND  .  On March 23, 2010, President Obama signed the ACA  
            into law.  The ACA will greatly expand access to public and  
            private health insurance coverage in California.  The ACA  
            makes several fundamental changes to the private health  
            insurance market, including requiring the federal Department  
            of Health and Human Services (HHS) Secretary, in conjunction  
            with states, to establish a process for the annual review of  
            "unreasonable increases in premiums" for health insurance  
            coverage.  Under the ACA, starting September 1, 2011,  
            insurance companies seeking to increase premium rates by 10%  
            or more in the individual or small group markets are required  
            to justify and submit for review by experts, the need for the  
            rate increase by providing information on the factors  
            contributing to the proposed increase.  Forty-four states have  
            programs to review the proposed increases.  The ACA  
            established the Rate Review Grants Program, a $250 million  
            program providing states with funds to strengthen and improve  
            their rate review processes, monitor premium increases, and  
            make health insurance rates understandable for all consumers.   
            On August 16, 2010, the DMHC and the CDI were jointly awarded  
            $1 million to establish and enhance their premium rate review  
            process in California. 

            SB 1163 (Leno), Chapter 661, Statutes of 2010, was enacted in  
            response to the ACA, and requires health plans and health  
            insurers to file with the DMHC and CDI specified rate  
            information for individual and small group plans and policies  
            at least 60 days prior to implementing any rate changes.  SB  
            1163 requires rate filings to be actuarially sound and to  
            include a certification by an independent actuary that any  
            increase is reasonable or unreasonable.  SB 1163 also requires  
            filings for large group plan contracts and policies for  
            unreasonable rate increases, as defined by the ACA, prior to  
            implementing any such rate change.  SB 1163 increases, from 30  
            days to 60 days, the amount of time that a health plan or  
            insurer provides written notice to an enrollee or insured  
            before a change in premium rates or coverage becomes  
            effective, and requires health plans and insurers that decline  








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            to offer coverage to or deny enrollment for a large group  
            applying for coverage or that offer small group coverage at a  
            rate that is higher than the standard employee risk rate to,  
            at the time of the denial or offer of coverage, provide the  
            applicant with the reason for the decision, as specified.   
            According to HHS, the total savings in the individual and  
            small group markets from modified, rejected, or withdrawn rate  
            increase requests of 10% or above in California exceed $34  
            million and affect almost 170,000 enrollees.  The provisions  
            of SB 1163 specific to the large group market have not been  
            implemented because HHS has not defined "unreasonable rate  
            increase" for the large group market.  Also of note, AB 1163  
            contains special provisions for Kaiser because of their  
            integrated nature with regard to medical trend reporting and  
            projected trend attributable to use of services, etc.  For a  
            summary of these Kaiser specific provisions see the  
            description 5) above in the summary of existing law.

           3)CALIFORNIA HEALTH INSURANCE TRENDS  .  According to the  
            California HealthCare Foundation's (CHCF) supplement to CHCF's  
            Health Plans and Insurers, 2013 edition, based on 2011 data,  
            Kaiser enjoys 40% of the enrollment in the health insurance  
            commercial market followed by Anthem/Blue Cross (20%), Blue  
            Shield (15%), Health Net (8%), Aetna (5%), United (5%), Cigna  
            (4%), and others (5%).  With regard to share of health  
            insurance revenue Kaiser's share of revenue is 34%, followed  
            by Anthem (15%), Health Net (10%), Blue Shield (9%), United  
            (8%), Aetna (3%), and all others (22%).  Based on data  
            reported to DMHC and CDI pursuant to AB 1083 (Monning),  
            Chapter 852, Statutes of 2012, in the large group market,  
            Kaiser has almost 4.5 million enrollees out of a total of 10.5  
            million or 42% of the enrollment in the large group market.   
            According to CHCF's April 2013 Health Care Almanac report  
            titled "California Employer Health Benefits Survey:  Fewer  
            Covered, More Cost," since 2002 premiums in California rose by  
            169.7%, more than five times the 31.5% increase in the state's  
            overall inflation.  Overall insurance coverage rates have been  
            fairly stable since 2004 with regard to the firms offering  
            health benefits.  California workers have been consistently  
            more likely to enroll in health maintenance organizations  
            (HMOs) than covered workers nationally.  Preferred provider  
            organizations (PPOs) continue to be less popular in California  
            than in the U.S.
           









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          4)KAISER DELIVERY SYSTEM AND RATES.   Kaiser is a unique delivery  
            system in California, and is very popular as indicated above  
            through enrollment data.  A December 2000 UC Berkeley study  
            conducted by Helen Halpin Schauffler highlights some of the  
            popular features of Kaiser in comparison to other models  
            including why consumers generally give Kaiser high marks.   
            According to the study, of the three types of managed care  
            surveyed, the staff/group model, in which the doctors  
            exclusively see patients from one HMO, received the fewest  
            consumer complaints.  Kaiser is the largest such plan in  
            California.  Other staff/group HMOs include the Group Health  
            Cooperative of Puget Sound in Washington and the former  
            Harvard Community Health Plan in Massachusetts.  Student  
            health centers at universities often operate on a similar  
            model.  People belonging to staff/group HMOs reported fewer  
            problems with billing and claims, better coverage of important  
            benefits, and fewer misunderstandings of coverage as compared  
            to the other two types of managed care organizations.  The  
            results are consistent with the one-stop-shopping structure of  
            the staff/group HMO structure.  


          In contrast, two other types of managed care organizations fared  
            worse than the Kaiser model.  The PPO, an association of  
            doctors who have contracted with an insurance company to  
            provide services at a discounted fee, ranked second in overall  
            consumer problems, the UC Berkeley study found.  However, the  
            problems were more often administrative in nature rather than  
            about having access to care.  While PPOs allow patients to  
            choose their own physicians and do not require referrals to  
            specialists, the plans can be more expensive and cover fewer  
            services.  The UC Berkeley study found that patients reported  
            fewer delays in getting needed care, fewer difficulties  
            getting the most appropriate care and fewer cases of being  
            forced to change doctors in PPOs.  However, PPO patients  
            reported greater numbers of problems in billing and in  
            understanding their benefits. In third place was the  
            independent provider association (IPA) or network HMO.  The  
            IPA/network HMOs usually require a primary care physician to  
            act as a gatekeeper of medical care.  Unlike the staff/group  
            HMO, physicians in IPA/network HMOs usually contract with many  
            different plans.  Most people in the United States who are in  
            HMOs are in an IPA/network model. The most common complaints  
            were difficulties in getting referrals for specialists and  
            difficulty in selecting a doctor or hospital.  IPA/network HMO  








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            members also reported a higher rate of being forced to switch  
            doctors.  Overall, 34% of patients reported problems with the  
            Kaiser-type HMO, versus 43% for the PPO, and 46% for the  
            IPA/Network HMO. The three plans were similar in the rates at  
            which consumers reported being denied care or treatment, being  
            forced to change medications, or experiencing language and  
                                                      communication barriers. 

            In small group market rate filings submitted to DMHC, Kaiser  
            indicates it sets its rate differently than most health plans.  
             According to Kaiser, the most important differentiator is  
            their integrated system, which has implications for how they  
            deliver care, the quality and value they provide, and the way  
            they manage their finances.  The document describes  
            decision-making at the regional and local level by three  
            separate coordinating entities:  Kaiser Foundation Health  
            Plan, Kaiser Foundation Hospitals, and the Northern and  
            Southern California Permanente Medical Groups.  According to  
            Kaiser the integrated system supports high quality patient  
            centered care provided by physician-led delivery systems,  
            supported by cutting edge technology and extensive case  
            management, which requires larger capital investment than  
            non-integrated network systems.  According to Kaiser, after  
            patient care, operations, and contributions to community  
            benefits, remaining funds go back into the integrated system,  
            as Kaiser is a not-for-profit 501(c)(3).  In 2010, Kaiser  
            provided approximately $1.8 billion to support its community  
            benefit programs and services, which is greater than 3.8% of  
            combined health plan and hospital operating revenues.  Kaiser  
            indicates that it is different because funding needed to build  
            infrastructure is invisible to premium setting in a  
            fee-for-service model, and Kaiser buys care by the package,  
            not the piece, meaning they do not pay physicians and other  
            providers based on fees for specific services.  Instead,  
            Kaiser pays salaries and wages.  

              
          5)SUPPORT  .  The sponsors of this bill, UNITE HERE and United  
            Food and Commercial Workers Union, Western States Council,  
            indicate that this bill would give their trust funds the  
            information they need to bargain with Kaiser and to better  
            manage the care of their members.  When their health care  
            strategists tried to design programs that manage the care of  
            their of highest cost patients, taking into account the  
            realities of working in the hospitality industry, they were  








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            unable to do so.  UNITE HERE recognizes that Kaiser doesn't  
            have claims data but believes Kaiser has other comparable  
            data.  UNITE HERE believes the programs offered by Kaiser are  
            mostly designed for white collar employees who spend all day  
            sitting at a desk.  AARP supports this bill because it will  
            improve price transparency in the large group market.  The  
            Campaign for a Healthy California believes this bill will  
            clarify what information is required of integrated health  
            plans which do not report cost drivers the same way as other  
            health plans.  Health Access California indicates they have  
            been disappointed that, contrary to the intent of SB 1163,  
            DMHC has failed to implement rate review for large employer  
            coverage, and that integrated health plans have not provided  
            the same level of detail about how rate increases were  
            determined as other health plans.

           6)OPPOSITION  .  Opponents, generally health insurance companies  
            and associations and business organizations, argue that this  
            bill sets a disturbing precedent as it would interfere and  
            essentially control private contracts between customers and  
            business.  These reports will have little value other than to  
            the sponsors of this bill who would like to use them as a  
            comparison.  The Service Employees International Union -  
            United Healthcare Workers West (SEIU-UHW) is concerned that  
            this bill unwittingly will place Kaiser at a market  
            disadvantage when compared to its competitors.  SEIU-UHW also  
            raises questions about why the disclosures in this bill are  
            superior to those already required by DMHC for the small group  
            market.  Kaiser writes in opposition that this bill is over  
            reaching and is an attack on the integrated model of care  
            delivery.  Kaiser asserts that this bill attempts to insert  
            legislative process into a private, voluntary contract  
            discussion between Kaiser and one of their large group  
            purchasers.  Kaiser indicates that this bill would reveal  
            patient level data and even deidentified data can be misused.   
            Kaiser believes this bill is divisive and will erect  
            unnecessary administrative barriers.

           7)RELATED LEGISLATION  .

             a)   AB 710 (Pan) adds multiemployer plans to the entities  
               permitted to facilitate purchase of qualified health plans  
               in the Exchange, now called Covered California, no later  
               than July 1, 2014, to the extent permitted by federal law.   
               AB 710 has been held on the Assembly Appropriations  








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               Suspense File.

             b)   AB 1083 establishes small group health insurance market  
               reforms in response to the ACA.

           8)PREVIOUS LEGISLATION  .  SB 1163 requires health plans and  
            health insurers to file with DMHC and CDI specified rate  
            information for individual and small group coverage at least  
            60 days prior to implementing any rate change.  Requires rate  
            filings to be actuarially sound and to include a certification  
            by an independent actuary that any increase is reasonable or  
            unreasonable.  Requires the filings in the case of large group  
            contracts only for unreasonable rate increases prior to  
            implementing any such rate change.  Increases, from 30 days to  
            60 days, the amount of time that a health plan or insurer  
            provides written notice to an enrollee or insured before a  
            change in premium rates or coverage becomes effective.   
            Requires health plans and insurers that decline to offer  
            coverage to or deny enrollment for a large group applying for  
            coverage or that offer small group coverage at a rate that is  
            higher than the standard employee risk rate to, at the time of  
            the denial or offer of coverage, provide the applicant with  
            reason for the decision, as specified.

           9)AMENDMENTS  .
             a)   The author has agreed to the following amendments to  
               address some of the concerns raised by Kaiser.  Kaiser has  
               requested all of subdivision (e) be struck from this bill.
             Page 3, lines 32-40

               e) A health care service plan that  does not provide  
               information on rate increases by benefit categories such as  
               hospital, outpatient medical and mental health or that does  
               not provide information on trend attributable to cost and  
               trend attributable to utilization by benefit category  
               pursuant to (d)   exclusively contracts with no more than two  
               medical groups in the state to provide or arrange for  
               professional medical services for the enrollees of the plan   
               shall disclose annually all of the following aggregate data  
               for its large group health care service plan contracts:
               (1) The plan's overall  aggregate data demonstrating or  
               reasonably estimating year to year cost increases   annual  
               medical trend factor assumptions  in the aggregate for large  
               group rates by major service category.  The plan shall  
               distinguish between the  increase   trend  ascribed to the  








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               volume of services provided and the  increase   trend  ascribed  
               to the cost of services?

           REGISTERED SUPPORT / OPPOSITION  :

           Support 
           
          UNITE HERE (sponsor)
          United Food and Commercial Workers Union, Western States Council  
          (sponsor)
          AARP
          American Federation of State, County and Municipal Employees,  
          AFL-CIO
          California Chiropractic Association
          California Conference Board of the Amalgamated Transit Union
          California Conference of Machinists
          California Nurses Association
          California Pan-Ethnic Health Network
          California School Employees Association
          California Teachers Association
          California Teamsters Public Affairs Council
          Campaign for a Healthy California
          City and County of San Francisco
          Engineers and Scientists of California
          Health Access California
          International Association of Heat and Frost Insulators Local 5
          International Longshore & Warehouse Union
          Professional & Technical Engineers, Local 21
          Safeway, Inc.
          Service Employees International Union Local 1021 
          United Nurses Associations of California/Union of Health Care  
          Professional
          Utility Workers Union of America, Local 132
           
            Opposition 
           
          America's Health Insurance Plans
          Association of California Life and Health Insurance Companies
          Bay Area Council
          California Association of Dental Plans
          California Association of Health Plans
          California Association of Health Underwriters
          California Chamber of Commerce
          Kaiser Permanente
          Long Beach Area Chamber of Commerce








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          Los Angeles Area Chamber of Commerce
          Sacramento Metropolitan Chamber of Commerce
          San Gabriel Valley Economic Partnership
          Service Employees International Union - United Healthcare  
          Workers West
          Valley Industry and Commerce Association

           Analysis Prepared by  :    Teri Boughton / HEALTH / (916) 319-2097