BILL ANALYSIS Ó ----------------------------------------------------------------- |SENATE RULES COMMITTEE | SB 911| |Office of Senate Floor Analyses | | |1020 N Street, Suite 524 | | |(916) 651-1520 Fax: (916) | | |327-4478 | | ----------------------------------------------------------------- THIRD READING Bill No: SB 911 Author: Block (D), et al. Amended: 5/27/14 Vote: 21 SENATE HUMAN SERVICES COMMITTEE : 3-2, 4/8/14 AYES: Liu, DeSaulnier, Hancock NOES: Berryhill, Wyland SENATE APPROPRIATIONS COMMITTEE : 5-2, 5/23/14 AYES: De León, Hill, Lara, Padilla, Steinberg NOES: Walters, Gaines SUBJECT : Residential care facilities for the elderly SOURCE : Hazels Army Stand Up for Rosie DIGEST : This bill increases the initial and continuing education training requirements for licensees, administrators, and direct care staff of residential care facilities for the elderly (RCFEs), as specified. Prohibits discrimination or retaliation in any manner against a resident or employee for calling 911. Implements these provisions on January 1, 2016, and makes other technical changes. ANALYSIS : Existing Law: CONTINUED SB 911 Page 2 1. Establishes the RCFE Act which provides for DSS of Social Services (DSS) to license and regulate RCFEs as a separate category within the existing residential care licensing structure of DSS. 2. Requires applicants for an RCFE license to file an application including a criminal record clearance, employment history, character references, evidence of certification, and disclosure of previous service in other RCFEs, outpatient health clinics, health facilities (including hospitals, skilled nursing facilities [SNFs] or intermediate face facilities), or a community care facility, among other requirements. 3. Requires a license applicant and an RCFE administrator to successfully complete a certification program approved by DSS, which includes a minimum of 40 hours of classroom instruction including a uniform core of knowledge, as specified. 4. Provides that RCFE administrator certification be valid for two years and that recertification requires 40 hours of continuing education. Requires an applicant for licensure to meet the requirements for initial certification of administrators. 5. Provides that the initial certification of administrators includes successful completion of a DSS-approved program, passage of a written test administered by DSS within 60 days, and a criminal records clearance. 6. Requires DSS to develop requirements for a uniform core of knowledge for the initial certification and continuing education requirements for licensees, administrators and staff of RCFEs. Provides that this knowledge base includes basic understanding of the psychosocial and physical care needs of elderly persons. 7. Provides that RCFE staff members who assist residents with activities of daily living shall receive at least 10 hours of initial training within the first four weeks of employment and at least four hours annually thereafter. 8. Requires DSS to develop a uniform assessment tool to be used CONTINUED SB 911 Page 3 by all RCFEs in identifying resident needs for service and assistance with daily living. 9. Requires facility personnel to be sufficient in numbers and competent to provide the services necessary to meet resident needs. Permits DSS to require any facility to provide additional staff whenever if determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require additional staff. This bill: 1. Expands both the initial and ongoing training requirements for RCFE licensees, administrators, and staff, as specified. 2. Deletes the existing requirement of 40 hours of classroom instruction for RCFE licensee certification training programs and replaces it with 100 hours of required training, 80 hours of which are to consist of classroom instruction. 3. Increases continuing education training requirement for administrators from 20 hours to at least 60 hours during each two-year certification period. 4. Adds the following components to the list of items required to be covered in the RCFE licensee certification training program: adverse effects of psychotropic drugs for use in controlling the behavior of persons with dementia, non-pharmacologic, person-centered approaches to dementia care, and residents' rights. 5. Requires the participation of "other stakeholder groups" in the development of regulations of certification program content, testing, process for approving programs, and criteria to be used for authorizing individuals or organizations to conduct certification programs. Further, requires DSS to review the test annually and update as necessary to reflect changes in law and regulations. 6. Prohibits a licensee, or officer or employee of the licensee, from discriminating or retaliating in any manner against a resident or employee of the facility, on the basis or for the reason that the person, employee, or any other person dialed CONTINUED SB 911 Page 4 or called 911. 7. Eliminates the current requirement that a RCFE staff person must undergo ten hours of training within the first four weeks of employment and, instead, requires a RCFE staff person to undergo 40 hours of training within the first four weeks of employment, at least 24 hours of which must be completed prior to providing direct care to residents, and 20 hours annually thereafter. 8. Requires DSS to establish the subject matter required for the staff training and develop the training in consultation with individuals or organizations with specific expertise in RCFE or assisted living services, or by an outside source with expertise, as specified. 9. Expands RCFE staff training components to include the use, misuse, and interaction of drugs commonly used by the elderly, the adverse effects of psychotropic drugs for use in controlling the behavior of persons with dementia, and the special needs of persons with Alzheimer's disease and dementia, including non-pharmacologic person-centered approaches to dementia care. 10.Increases training requirements for RCFE staff at facilities that provide special care from six hours to 15 hours of resident care, and requires all 15 hours to be completed prior to providing direct care to residents. Also increases in-service training from eight hours to 12 hours on the subject of providing care and supervision to residents with dementia. 11.Requires an RCFE that accepts or retains residents with prohibited health conditions or restricted health conditions, as specified, to ensure that residents receive care as prescribed by the resident's physician and contained in the resident's service plan. 12.Requires staff in RCFEs providing care to more than 16 persons to complete 32 hours, instead of 16 hours, of initial training, as specified. Requires staff in RCFEs providing care to 15 or fewer persons to complete 16 hours, instead of six hours, of initial training, as specified. CONTINUED SB 911 Page 5 13.Adds new training requirements for RCFE staff at facilities serving residents with postural supports, restricted health conditions or who receive hospice services to include (a) 15 hours of training prior to providing direct care to residents on the care, supervision, and special needs of those residents, and (2) 12 hours annually thereafter of in-service training on the subject of serving those residents. 14.Implements these provisions on January 1, 2016, and makes other technical changes. Background Residential Care Facilities for the Elderly . Within California's continuum of long term care, situated between in-home care and skilled nursing facilities, is the RCFE, also commonly called Assisted Living, Board and Care, or Residential Care. There are approximately 8,000 Assisted Living, Board and Care, and Continuing Care Retirement homes that are licensed as RCFEs in California. These residences are designed to provide homelike housing options to seniors and other adults who need some help with activities of daily living, such as cooking, bathing, or getting dressed, but otherwise do not need continuous, 24-hour assistance or nursing care. Increasingly residents are entering RCFEs with significant health needs including diabetes, bedsores, or require the use of oxygen tanks, catheters, colostomies or ileostomies. The RCFE licensure category includes facilities with as few as six beds to those with hundreds of residents, whose needs may vary widely. Typically, the smaller facilities are homes in residential neighborhoods while the larger facilities resemble apartment complexes with structured activities for their residents. Residents may reside in their own apartment, or may share a bedroom. Generally, residents are free to leave the facility if they choose, and may entertain guests, and otherwise maintain a high level of independence. Facilities licensed to serve residents with dementia or Alzheimer's disease, also known as "memory care units" may maintain a secure perimeter. Licensee and Administrator training requirements . Existing law requires prospective licensees and facility administrators to complete a certification program approved by DSS consisting of 40 hours of classroom instruction. CONTINUED SB 911 Page 6 Typically, the 40-hour requirements are met through private vendors who have been approved by DSS to conduct these trainings. The courses are generally scheduled as four, consecutive 10-hour-day trainings, costing approximately $200 to $300. Following the training, prospective administrators are required to pass a 40-question test administered by DSS that has not been changed since its initial release. Approximately 500 individuals take the exam every month. Licensees must only pass their initial certification and are not required to maintain a current certification which expires after two years. Additionally, corporate owners of a facility, who are not the official licensee, are not required to be licensed or have any training despite having financial and managerial control over the facilities they manage. Restricted or Prohibited Health Conditions . California law provides that RCFEs may accept or retain persons who are capable of administering their own medications, who receive medical care outside the facility or from a visiting nurse, persons with mild temporary emotional disturbance, forgetfulness, irritability, wandering, confusion, or inability to manage money, or persons who are bedridden (provided fire clearance requirements are met). California statute prohibits RCFEs from accepting residents who require 24-hour skilled nursing or intermediate care. Additionally, regulation prohibits RCFEs from accepting residents who depend on others to perform all activities of daily living, residents whose primary need for care and supervision results from an ongoing behavior caused by a mental disorder and prohibits the acceptance of residents with certain medical conditions including stage three or four pressure sores, gastronomy care, naso-gastric tubes, staph infections or other serious infections, and tracheotomies. RCFEs may accept residents who are permanently bedridden if the facilities meet requirements pertaining to sufficiency and training of staff, availability of appropriate equipment or devices and obtain the proper fire clearances. Regulations require that RCFES that accept bedridden residents must include a statement of how the facility intends to meet those residents' overall health, safety and care needs in the facility Plan of Operation. This plan must include how the facility will meet CONTINUED SB 911 Page 7 the needs of bedridden residents with dementia, or those who are terminally ill. In addition, each bedridden resident's record must include documentation to demonstrate the facility is meeting the needs of individual residents, staff must receive training specific to care of bedridden residents, and the facility's register of residents much include information related to bedridden residents. Residents with "restricted health conditions," which otherwise fall short of a prohibited condition or hospice care, may be cared for in an RCFE by "appropriately skilled staff" either through home health agencies or by hired medical staff. Any medical care provided in this manner must be provided consistent with the medical practitioner's scope of practice. RCFEs are prohibited from permitting facility staff from administering injections, or from forcing or camouflaging medications and staff may assist with the self-administration of medications only when the medications have been prescribed by the resident's physician. Facilities are additionally permitted to accept and retain residents with health conditions that require incidental medical services that may be provided through a licensed home health agency. In such instances, the facility is required to provide the care and supervision to the residents and the facility and home health agency must agree in writing on the responsibilities of each party. The licensee must inform the home health agency of any duties that facility staff members are prohibited from performing. Staffing requirements . Existing law requires facility personnel to be sufficient in numbers and competent to provide the services necessary to meet resident needs. DSS may require a facility to provide additional staff whenever it determines that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require additional staff. Additionally, regulations require RCFEs to ensure that the resident is cared for in accordance with the physician's orders and that the resident's medical needs are met. Residents are required to have a preadmission appraisal performed and documented that includes an evaluation of the CONTINUED SB 911 Page 8 resident's functional, mental and social needs, in order to determine the level of care and supervision that each resident requires. Additionally, residents must have a medical assessment completed that must be signed by a physician, made within the last year and kept on file. Placement agencies who are engaged in finding homes or other places for the placement of elderly persons for temporary or permanent care are required to report to DSS any situation in which a facility has insufficient personnel or incompetent personnel on duty. Regulations additionally require facilities to have and maintain a current, written definitive plan of operation that is required to be submitted to the licensing agency with their application. Facilities are required to submit a written report to the licensing agency and the resident's responsible person when certain incidents occur that may impact the health and safety of residents. Prior legislation AB 313 (Monning, Chapter 365, Statutes of 2011), requires each RCFE to provide residents, their responsible party, and the local long-term care ombudsman with a 10 day written notice when DSS commences proceedings to suspend or revoke its license, or a criminal action relating to health or safety of the residents is brought against the facility, and makes other changes related to these actions. AB 2066 (Monning, Chapter 643 Statutes of 2012), requires RCFEs to provide a 60 day written notice to residents or the responsible person within 24 following receipt of DSSs order of revocation. Permits the licensee to secure an alternative manager, as specified. Requires RCFEs to refund all or a portion of preadmission fees to residents transferring as the result of a license revocation, as specified. SB 897 (Leno, Chapter 376, Statutes of 2011), requires licensed RCFEs to notify DSS, the state's Long-Term Care Ombudsman and the facility's residents when the property is subject to foreclosure or certain other events occur due to financial distress. CONTINUED SB 911 Page 9 AB 419 (Mitchell, 2011), would have required every community care facility licensed by DSS to be inspected unannounced at least once per year using research based, field tested inspection protocols, as specified. The bill died in the Assembly Appropriations Committee. FISCAL EFFECT : Appropriation: No Fiscal Com.: Yes Local: Yes According to the Senate Appropriations Committee: Significant one-time costs potentially in excess of $500,000 (General Fund) for DSS to revise regulations and consult with specified groups to update the uniform core of knowledge for RCFE administrators and training for direct care staff. No new costs to the Department of Aging to continue existing efforts of collaboration with the DSS in development of training curriculum and a resident assessment tool. Significant ongoing increase in training costs to employees and/or facilities to meet the enhanced initial and continuing education training requirements imposed. Potential minor non-reimbursable local enforcement costs for violations of any of the provisions of this bill. SUPPORT : (Verified 5/23/14) Hazel's Army (co-source) Stand Up for Rosie (co-source) AFSCME California Advocates for Nursing Home Reform California Continuing Care Residents Association California Senior Legislature Catholic Charities Diocese of Stockton Consumer Attorneys of California Consumer Federation of California County of San Diego Elder Law and Advocacy CONTINUED SB 911 Page 10 Jewish Family Service of Los Angeles Johnson Moore Trial Lawyers Long-Term Care Ombudsman of Ventura County Office of the State Long-Term Care Ombudsman Ombudsman & HICAP Services of Northern California Ombudsman Services of Contra Costa Valentine Law Group OPPOSITION : (Verified 5/23/14) Angel Care Community Services, Inc. California Assisted Living Association California Assoc. for Health Services at Home (unless amended) California Association of Health Facilities (unless amended) California Right To Life Committee, Inc. Leading Age California (unless amended) ARGUMENTS IN SUPPORT : According to the author's office, California's RCFE law is more than 20 years old and has not been updated to reflect changes in medical and industry practices in caring for the elderly. The author's office states that RCFEs now serves more residents with serious health problems and higher levels of dementia who previously would have been treated in nursing homes and that, as a result, the lack of qualifications and training required of administrators and direct care staff are inadequate to meet the residents' needs for care and supervision. The author's office cites a series of in-depth investigative reports from the San Diego Union Tribune which found that hundreds of seniors have suffered broken bones, deadly bedsores and sexual assaults in San Diego alone. The articles cite repeated incidents in which facility staff failed to contact the residents' physicians or call 911 following serious injuries, often related to falls or severe bedsores. JL:d 5/27/14 Senate Floor Analyses SUPPORT/OPPOSITION: SEE ABOVE **** END **** CONTINUED SB 911 Page 11 CONTINUED