BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                  SB 964
                                                                  Page  1

          Date of Hearing:   August 6, 2014

                        ASSEMBLY COMMITTEE ON APPROPRIATIONS
                                  Mike Gatto, Chair

                  SB 964 (Hernandez) - As Amended:  August 4, 2014 

          Policy Committee:                             HealthVote:14-5

          Urgency:     No                   State Mandated Local Program:  
          Yes    Reimbursable:              No

           SUMMARY  

          This bill increases ongoing oversight of health plans, with a  
          focus on ensuring compliance of plans with existing health care  
          access standards in the Medi-Cal managed care and individual  
          markets.  Specifically, this bill:

          1)Requires Medi-Cal managed care plans to be subject to routine  
            medical surveys by the Department of Managed Health Care  
            (DMHC) by removing a provision in current law that exempts  
            them from survey.  

          2)Authorizes DMHC to develop standardized reporting  
            methodologies for timely access reporting, requires plans to  
            use standardized reporting methodologies, and requires the  
            methodologies to be sufficient to determine compliance with  
            standards for different networks, if plans use different  
            networks for Medi-Cal or individual market products. 

          3)Requires DMHC to post findings from its timely access to care  
            reviews on its web site, and also to post any waivers or  
            alternate standards approved by the department.

          4)Exempts DMHC from the Administrative Procedure Act until  
            January 1, 2020, for guidance issued to implement provision  
            (2), above.

          5)Requires plans to provide specified data about networks,  
            including provider location, specialty, admitting privileges,  
            providers with open practices, provider patient capacity, the  
            number of patients assigned to a provider, and complaints  
            regarding timely access and network adequacy a plan received  
            during the previous year.  Requires this data to be submitted  








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            separately for Medi-Cal managed care plans or plans offered in  
            the individual market.  

          6)Requires DMHC to review the data provided in (5) for  
            compliance with network adequacy standards and post reviews on  
            their web site, and requires the Department of Health Care  
            Services (DHCS) to similarly post findings of annual medical  
            audits conducted of Medi-Cal managed care plans. 

          7)Requires the data be provided and reviews of network adequacy  
            be conducted annually instead of every three years.



           FISCAL EFFECT
           
          1)One-time costs to DMHC exceeding $200,000 to issue guidance  
            and regulations and to update Information Technology systems,  
            and ongoing costs in the range of $2 million annually to  
            conduct additional reviews of compliance with health care  
            access standards (Managed Care Fund). 

          2)To the extent greater scrutiny on the adequacy of provider  
            networks in Medi-Cal managed care finds networks are  
            inadequate, potential unknown, significant cost pressure to  
            the state to increase rates paid to managed care plans for  
            care of Medi-Cal beneficiaries (GF/federal funds).

           COMMENTS  

           1)Purpose  . The author contends California has strong network  
            adequacy and timely access requirements health plans must  
            follow, but that monitoring and enforcement could be improved.  
            Specifically, the author believes given concern about access  
            to care in Medi-Cal managed care plans and narrow networks in  
            Covered California, plans' ability to ensure access to care  
            should be examined specific to the product offered in Medi-Cal  
            managed care and Covered California, and apart from the review  
            that applies to a plan's commercial products.  In addition,  
            the author contends this bill will clarify enforcement  
            responsibilities between DMHC and DHCS with respect to  
            oversight of Medi-Cal managed care plans. 

           2)Health Care Access Standards  .  Health plans regulated by the  
            DMHC must meet network adequacy and timely access standards.   








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            Specific standards have been promulgated through regulation,  
            and require, for example, appointments to be provided within  
            10 business days of a request for a non-urgent primary care  
            appointment and within 48 hours of a request for an urgent  
            care appointment.  Health plans must show their provider  
            networks are large and varied enough to offer enrollees  
            appointments that meet the standards.  Despite the existence  
            of these standards, which became effective via regulation in  
            2010, questions have been raised about compliance and  
            enforcement, particularly for Medi-Cal managed care plans and  
            for plans using "narrow" provider networks in the individual  
            market.  By strengthening enforcement and requiring annual  
            review of network adequacy specific to the networks offered in  
            those products, this bill seeks to provide the regulator  
            sufficient data to evaluate concerns about access to care.  

           3)Medi-Cal Managed Care  .  This bill removes an exemption for  
            Medi-Cal managed care, subjecting these plans to DMHC review  
            of compliance with standards.  Compliance with contractual  
            standards on network adequacy and access to care is currently  
            conducted by the DHCS, which also administers the Medi-Cal  
            program.  This bill attempts to address coordination and  
            prevent duplication of effort by requiring DMHC to maximize  
            the use of existing reports and information, including the  
            outcomes of medical audits and monthly provider files provided  
            to DHCS. 
                
            4)Related Legislation  .  AB 2533 (Ammiano) requires health plans  
            and insurers unable to meet timely access standards through  
            contracted providers to arrange for the provision of services  
            by a non-contracting provider, as specified, and requires CDI  
            to adopt new timely access standards for health insurers in  
            accordance with statutory criteria similar to those applicable  
            to health plans under DMHC.  AB 2533 is currently in the  
            Senate Appropriations Committee.

           5)Opposition  . Health plans oppose this bill, stating it will  
            increase the administrative load on health plans by subjecting  
            them to redundant surveys for separate products, including new  
            surveys for Exchange and MCMC plans.  They cite concerns about  
            the five-year exemption from Office of Administrative Law  
            review for DMHC guidance, duplication of workload across  
            agencies, and some of the new data and information  
            requirements.  In addition, they question whether language  
            amended in to the bill August 4, 2014 requires prior approval  








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            of their networks, which they state would depart significantly  
            from current practice.   


           Analysis Prepared by  :    Lisa Murawski / APPR. / (916) 319-2081