BILL ANALYSIS Ó ----------------------------------------------------------------- |SENATE RULES COMMITTEE | SB 1256| |Office of Senate Floor Analyses | | |1020 N Street, Suite 524 | | |(916) 651-1520 Fax: (916) | | |327-4478 | | ----------------------------------------------------------------- THIRD READING Bill No: SB 1256 Author: Mitchell (D) Amended: 4/29/14 Vote: 21 SENATE BUSINESS, PROF. & ECON. DEV. COMMITTEE : 8-0, 4/7/14 AYES: Lieu, Wyland, Berryhill, Block, Corbett, Galgiani, Hill, Padilla NO VOTE RECORDED: Hernandez, Vacancy SENATE JUDICIARY COMMITTEE : 6-0, 4/22/14 AYES: Jackson, Anderson, Corbett, Lara, Leno, Vidak NO VOTE RECORDED: Monning SENATE APPROPRIATIONS COMMITTEE : Senate Rule 28.8 SUBJECT : Medical services: credit SOURCE : Consumer Federation of California DIGEST : This bill prohibits all healing arts licensees or an employee or agent of that licensee from (1) arranging for or establishing credit extended by a third party without first providing a written notice and treatment plan to a patient and prohibits that arrangement or establishment of credit with regard to a patient who has been administered or is under the influence of general anesthesia, conscious sedation, or nitrous oxide; and (2) charging for treatment not yet rendered or costs not yet incurred to an open-end credit extended by a third party without providing the patient with information regarding the CONTINUED SB 1256 Page 2 treatment and services. Also, requires all healing arts licensees to refund any payment received for treatment that has not been incurred within 15 business days upon the patient's request. ANALYSIS : Existing law: 1. Prohibits a dentist or employee or agent of a dentist from charging treatment not yet rendered, or costs not yet incurred, to an open-end credit extended by a third party without first providing the patient with specified information regarding the treatments and services to be rendered and ensuring the patient's receipt of the treatment plan. 2. Requires a dentist, within 15 business days of a patient's request, to refund to the lender any payment received through credit extended by a third party that is arranged for or established in a dental office, for treatment that has not been rendered or costs that have not been incurred. 3. Requires a dentist or an employee or agent of a dentist to provide the patient with a written notice on one page in at least 14-point type font and to get a signature from the patient in order to arrange for or establish credit extended by a third party. 4. Prohibits a dentist or employee or agent of a dentist from arranging for or establishing credit extended by a third party for a patient with whom the dentist or employee or agent of the dentist communicates with in a language other than English unless the written notice information is also provided in that language. 5. Prohibits a dentist, employee or agent of that dentist from establishing credit that is extended by a third party for a patient who has been administered or is under the influence of general anesthesia, conscious sedation or nitrous oxide. 6. Provides that a patient who suffers damages as a result of a person willfully violating these provisions may seek civil CONTINUED SB 1256 Page 3 relief. This bill: 1. Prohibits a healing arts licensee, or an employee or agent of that licensee, from arranging for or establishing credit extended by a third party for a patient without first providing a written notice and a written treatment plan. 2. Prohibits the arrangement or establishment of credit with regard to a patient who has been administered or is under the influence of general anesthesia, conscious sedation, or nitrous oxide. 3. Prohibits a healing arts licensee, or employee or agent of a licensee, from charging for treatment not yet rendered or costs not yet incurred to an open-end credit extended by a third party that is arranged for, or established in, that licensee's office without first providing the patient with specified information regarding the treatment and services to be rendered and ensuring the patient's receipt of the treatment plan. 4. Prohibits a healing arts licensee or employee or agent of a healing arts licensee from arranging for or establishing credit extended by a third party for a patient with whom the licensee or employee or agent of the licensee communicates with in a language other than English unless the written notice information is also provided in that language. 5. Requires a healing arts licensee to refund to the lender any payment received for treatment that has not been rendered, or costs that have not been incurred within 15 business days upon the patient's request. 6. Provides that a person who willfully violates the provisions of this bill is subject to civil liability. 7. Defines the following terms: A. "Licensee" as an individual, firm partnership, association, corporation, limited liability company or cooperative association. CONTINUED SB 1256 Page 4 B. "Licensee's office" as an office of a licensee in solo practice or an office in which services or goods are provided by the licensee or by employees in that office, or by independent contractors in that office. C. "Open-end credit" as credit extended by a creditor under a plan in which the creditor reasonably contemplates repeated transactions. 8. Allows the creditor to impose a finance charge from time to time on an outstanding unpaid balance, up to any limit set by the creditor. 9. Specifies that a "patient" includes, but is not limited to, the patient's parent or legal representative. Background Medical credit card popularity . Medical credit cards have increased in popularity over the past decade. U.S. financial institutions have partnered with health care providers to offer medical credit cards to people without health insurance or those who require services not covered by their insurance including dental care, vision, hearing aids, cosmetic procedures and veterinary care. According to Craig Conway, a research professor with the University of Houston Law Center in Texas, U.S. citizens spend about $294 billion annually on out-of-pocket medical expenses, a quarter of which they charge to standard credit cards. However, an estimated 79 million people have trouble paying those expenses and, as a result, health care providers struggle to collect money owed to them (University of Houston Law Center, Health Law Perspective, November 2009). The American Medical Association and the American Dental Association have no formal policy on medical credit cards, but some practitioners refuse to use them, saying they threaten to exploit the traditional relationship between provider and patient. Medical credit card companies . Consumer Reports indicates that health care credit card providers such as Capital One Healthcare Finance, Chase Health Advance and Citi Health Card charge interest rates ranging from 24-28% with credit limits as high as $40,000 ("Overdose of Debt," Consumer Reports, July 2008). Financial institutions such as General Electric, U.S. Bancorp CONTINUED SB 1256 Page 5 and Citigroup are also medical creditors. According to a November 2007 Business Week article entitled, "Fresh Pain for the Uninsured," General Electric owns Care Credit, and according to Care Credit's Web site, it has six million customers and is marketed to dentists, plastic surgeons and some hospitals. U.S. Bank, a U.S. Bancorp unit, finances about $2 million in patient debt per month through a medical-benefit firm, charging most customers annual interest of 13.5% and as much as 24% on late bills. Comments According to the author's office, this bill extends the current protections that patients receive in a dental office to other areas of the medical field. The author's office believes that medical credit cards, extended through third party lenders, but solicited by medical providers, pose a significant risk to consumers who may not fully understand the arrangements that are being made for them by their provider or provider's office. The interest rates for these credit cards can range between 24-28% and may include significant penalty fees charged retroactively on the entire cost of the procedure. The significant risks created by deferred interest credit cards in connection to medical services make it essential that consumers fully understand the arrangements they make with their medical providers. FISCAL EFFECT : Appropriation: No Fiscal Com.: Yes Local: Yes SUPPORT : (Verified 5/13/14) Consumer Federation of California (source) California Immigrant Policy Center ARGUMENTS IN SUPPORT : The bill's sponsor, Consumer Federation of California, writes, "Medical credit cards provide a financing option that helps patients pay for treatments or procedures that are not otherwise covered by their medical insurance? However, in some instances, patients who thought they were signing up for a payment plan directly with their provider later discover that they have signed credit applications and may have event paid up-front for treatments they have not yet received. ?Patients, primarily elderly, low-income or limited English-speaking, who CONTINUED SB 1256 Page 6 are offered a credit card when they are most vulnerable? may not understand that the financing option they have been recommended is actually a credit card or loan extended through a third party. SB 1256 is not intended to prohibit medical providers from helping to arrange credit cards or loans for their patients but aims to set forth basic standards governing these credit card arrangements and provide basic consumer protections." MW:d 5/13/14 Senate Floor Analyses SUPPORT/OPPOSITION: SEE ABOVE **** END **** CONTINUED