BILL ANALYSIS                                                                                                                                                                                                    Ó





                             SENATE JUDICIARY COMMITTEE
                         Senator Hannah-Beth Jackson, Chair
                             2015-2016  Regular  Session


          AB 54 (Olsen)
          Version: May 24, 2016
          Hearing Date:  June 14, 2016
          Fiscal: Yes
          Urgency: No
          NR   


                                        SUBJECT
                                           
           Disability access:  construction-related accessibility claims:   
                                   demand letters

                                      DESCRIPTION  

          With regard to construction-related accessibility violations,  
          this bill would require that information about the demand letter  
          and the complaint be submitted to the California Commission on  
          Disability Access in a standard format specified by the  
          Commission.
                                      BACKGROUND  

          Since 1969, persons with disabilities have enjoyed protection  
          under Civil Code
          Sections 54 and 54.1, which entitle individuals with  
          disabilities and medical conditions to full and free access to  
          and use of roadways, sidewalks, buildings and facilities open to  
          the public, hospitals and medical facilities, and housing. After  
          Congress enacted the Americans with Disabilities Act (ADA) in  
          1990, the state made a violation of the ADA also a violation of  
          Section 54 or 54.1.  The state protections provided to disabled  
          persons are comparatively higher than those provided under the  
          ADA and are independent of the ADA.  Additionally, under the  
          Unruh Civil Rights Act, all persons, regardless of sex, race,  
          color, religion, ancestry, national origin, disability or  
          medical condition, are entitled to the full and equal  
          accommodations, advantages, facilities, privileges, or services  
          in all business establishments of every kind whatsoever. (Civil  
          Code Sec. 51.)  A violation of the ADA also constitutes a  
          violation of Section 51.  








          AB 54 (Olsen)
          Page 2 of ? 


          In 2003 and 2005, several bills were introduced after multiple  
          lawsuits were filed in state court by a few plaintiffs and  
          attorneys against business owners and operators for allegedly  
          technical violations of the state's access or ADA regulations.  
          (SB 69 (Oller, 2003), AB 209 (Leslie, 2003), AB 20 (Leslie,  
          2005), SB 855 (Poochigian, 2005).)  Three of those bills would  
          have required a plaintiff to undertake prelitigation steps prior  
          to the filing of a complaint, including providing notice to the  
          owner of the property or business of the alleged violations, and  
          provided a specified time period for the owner or business to  
          cure the violations.  One bill, (AB 20, Leslie, 2005) would have  
          precluded an action for damages for a de minimus violation,  
          allowing only injunctive relief and attorney's fees.  All of  
          those bills failed passage in the Judiciary Committees of their  
          respective houses.  In 2008, two bills were introduced relating  
          to disability access. AB 2533 (Keene, 2008) and SB 1766  
          (McClintock, 2008) would have both imposed prelitigation hurdles  
          on plaintiffs claiming violations of construction-related  
          disability access laws.  Both of these bills failed in the  
          Judiciary Committees of their respective houses.  In 2011, SB  
          783 (Dutton, 2011) would have established notice requirements  
          for an aggrieved party to follow before he or she can bring a  
          disability access suit and given the business owner a 120-day  
          time period to remedy the violation.  That bill failed passage  
          in this Committee. 

          Alternatively, SB 1608 (Corbett et al., Ch. 549, Stats. 2008),  
          which took effect January 1, 2009, did not create any  
          pre-litigation hurdles for a person with a disability but  
          instead, among other things, provided for an early evaluation of  
          a filed complaint if the defendant is a qualified defendant who  
          had the identified place of public accommodation inspected and  
          determined to meet applicable physical access standards by a  
          state Certified Access Specialist (CASp) prior to the filing of  
          the complaint.  In 2012, Senators Steinberg and Dutton authored  
          SB 1186 (Ch. 383, Stats. 2012) which sought to comprehensively  
          address continued issues with disability litigation.  

          Ultimately, the bipartisan effort was viewed as a compromise  
          that hoped to end the abusive litigation tactics of some  
          attorneys, protect the rights of disabled persons, and promote  
          compliance with state and federal access laws.  SB 1186 created  
          a number of protections for small businesses and defendants who  
          had, prior to a claim being filed, sought out a CASp inspection.  







          AB 54 (Olsen)
          Page 3 of ? 

           These protections included reduced minimum statutory damages,  
          early evaluation conferences, and mandatory stays of court  
          proceedings while the violations were corrected.  That bill also  
          prevented the stacking of multiple claims to increase damages,  
          banned pre-litigation demands for money, and increased data  
          collection regarding alleged access violations.

          Last year a number of bills were introduced to further combat  
          perceived issues with disability litigation.  AB 1521 (Committee  
          on Judiciary, Ch. 755, Stats. 2015) created a new class of  
          plaintiff, a "high frequency litigant," upon which it imposed  
          additional costs and procedural burdens.  Two bills, one which  
          created a tax credit for certain access expenditures to  
          businesses, and the other that would have provided funding to  
          the Commission on Disability Access, were vetoed by the  
          Governor, who stated that such legislation is more appropriately  
          considered in the annual budget process (SB 251 (Roth) and AB  
          1342 (Steinorth); see Prior Legislation below).  This bill,  
          seeking to aid the Commission in its charge to collect and  
          analyze data related to construction-related accessibility  
          claims, would authorize the Commission to create a standard  
          format that attorneys would need to follow when submitting  
          information to the Commission.   




                                CHANGES TO EXISTING LAW
           
           Existing federal law  , the Americans with Disabilities Act (ADA),  
          provides that no individual shall be discriminated against on  
          the basis of disability in the full and equal enjoyment of the  
          goods, services, facilities, privileges, advantages, or  
          accommodations of any place of public accommodation by any  
          person who owns, leases, or leases to, or operates a place of  
          public accommodation. (42 U.S.C. Sec. 12182.)

           Existing law  , the Unruh Civil Rights Act, declares that all  
          persons, regardless of sex, race, color, religion, ancestry,  
          national origin, disability or medical condition, are entitled  
          to the full and equal accommodations, advantages, facilities,  
          privileges, or services in all business establishments of every  
          kind whatsoever, and entitles persons to $4000 minimum statutory  
          damages for violations of Unruh. (Civ. Code Sec. 51 et seq.)  








          AB 54 (Olsen)
          Page 4 of ? 

           Existing law  provides that individuals with disabilities or  
          medical conditions have the same right as the general public to  
          the full and free use of the streets, highways, sidewalks,  
          walkways, public buildings, medical facilities, including  
          hospitals, clinics and physicians' offices, public facilities,  
          and other public places.  It also provides that a violation of  
          an individual's rights under the ADA constitutes a violation of  
          state law.  (Civ. Code Secs. 54, 54.1.)

           Existing law  provides that a violation of the ADA also  
          constitutes a violation of Sections 54 or 54.1, and entitles a  
          prevailing party to recover reasonable attorney's fees.  (Civ.  
          Code Sec. 55.)
          
           Existing law prohibits a demand letter from including a request  
          or demand for money or an offer or agreement to accept money,  
          unless the claim involves a physical injury and special damages,  
          and provides that a violation of this provision constitutes  
          cause for attorney discipline. (Civ. Code Sec. 55.31.)  

           Existing law  requires an attorney who serves a demand letter  
          upon a defendant to, within five business days, submit a copy of  
          the demand letter to the California Commission on Disability  
          Access. (Civ. Code Sec. 55.32.)


           Existing law  requires an attorney who files a complaint to  
          submit a copy of the complaint to the Commission within five  
          business days, and requires that the attorney notify the  
          Commission of any settlement, judgment, or dismissal, as  
          specified.  (Civ. Code Sec. 55.32.)


           This bill  would require an attorney serving a demand letter or  
          complaint to send a copy to the Commission and submit  
          information in a standard form specified by the Commission. 
           

                                        COMMENT
           
           1.Stated need for the bill
           
          According to the author: 

            AB 1521 was created to set up a database of high-frequency  







          AB 54 (Olsen)
          Page 5 of ? 

            litigants to "crack down" on individuals filing frivolous  
            claims.  Requiring the complaint letters to be sent in a  
            standard format was going to make it easier for the Commission  
            on Disability Access to quickly review the letters and quickly  
            identify who was abusing the legal system. However, the  
            standardized format requirement doesn't take effect until  
            2019.

            AB 54 "fills in the gap." Rather than waiting until 2019, this  
            law will take effect so that the demand letters will be  
            required to be sent in a standardized format developed by the  
            Commission.

           2.Increased data collection helps the Legislature evaluate  
            allegations of predatory practices
           
          Existing law requires attorneys who serve demand letters and/or  
          file complaints alleging violations of any construction-related  
          accessibility standard, to send a copy of the letter or  
          complaint to the California Commission on Disability Access  
          (Commission) within five business days of sending or serving the  
          letter or complaint on the defendant. Additionally, the attorney  
          must notify the Commission of any judgment, settlement, or  
          dismissal of the claim or claims alleged in the complaint within  
          five business days and provide the Commission with the following  
          information: (1) the date of the judgment, settlement, or  
          dismissal; (2) whether or not the violations alleged in the  
          complaint were remedied after the plaintiff filed a complaint;  
          and (3) if the violations alleged in the complaint were not  
          remedied, whether or not another favorable result was achieved.

          In 2015, the Commission released a report indicating that of the  
          5,392 access-related complaints filed between September 2012 and  
          October 2014, 54 percent of the cases were filed by two law  
          firms, and 14 plaintiffs were involved in 46 percent of the  
          cases.  That report was used to support the need for a number of  
          bills seeking further reform of construction-related access  
          litigation.  This bill, which would allow the Commission to more  
          efficiently process data, will arguably help ensure that  
          lawmakers have access to up-to-date and accurate information in  
          evaluating legislation related to disability access. 

           3.California Commission on Disability Access has limited  
            resources 
           







          AB 54 (Olsen)
          Page 6 of ? 

          As noted above, despite significant legislation, the business  
          community continues to call for action to curb the allegedly  
          predatory practices of a handful of attorneys.  In seeking to  
          better understand the issues related to serial  
          construction-related accessibility litigation, a number of bills  
          have called for increased data collection, analysis, and  
          reporting by the California Commission on Disability Access  
          (Commission).  Beginning with SB 1186 (see Background) the  
          Commission has routinely been charged with new responsibilities.  
           SB 1186 provided that "a priority of the Commission shall be  
          the development and dissemination of educational materials" to  
          promote and facilitate disability access, and required the  
          Commission to create educational materials and toolkits and to  
          make those items available on its Internet Web site.  SB 1186  
          also called for increased data collection, required that the  
          data be reported to the public, and additionally created annual  
          reporting requirements to the Legislature.  This year, two bills  
          (SB 269 (Roth) and AB 2093 (Steinorth)) would further require  
          the Commission to develop and/or educate the public about  
          resources and educational materials related to disability  
          access, and SB 1407 would require the Commission to begin  
          collecting and analyzing data on disability access litigation  
          brought against public entities.  

          The Commission currently employs only four staff members: an  
          executive director, two program analysts, and an office  
          technician.  Supported largely by volunteers that input data,  
          the Commission has continuously satisfied the new  
          responsibilities assigned by the Legislature.  This bill, which  
          would authorize the Commission to designate a "standard format"  
          by which attorneys must submit information related to demand  
          letters and complaints, could arguably reduce (if not eliminate)  
          the onerous task of data entry, thereby allowing the Commission  
          to spend its limited resources instead on analyzing data and  
          creating educational materials.  

           4.Disciplinary action for non-compliance 
           
          Regarding disability access litigation, existing law requires an  
          attorney who provides a demand letter and/or serves a complaint  
          to submit a copy of the letter or complaint, along with other  
          related information, to the Commission on Disability Access  
          (Commission) within five business days, as specified. Failure to  
          submit the required copy and/or information "shall constitute  
          cause for the imposition of discipline of an attorney where a  







          AB 54 (Olsen)
          Page 7 of ? 

          copy of the complaint, demand letter, or notification of a case  
          outcome is not sent to the California Commission on Disability  
          Access within five business days, or a copy of the demand letter  
          is not sent to the State Bar within five business days. In the  
          event the State Bar receives information indicating that an  
          attorney has failed to send a copy of the complaint, demand  
          letter, or notification of a case outcome to the California  
          Commission on Disability Access within five business days, the  
          State Bar shall investigate to determine whether [this  
          requirement] has been violated." (Civ. Code Sec. 55.32.)

          Thus, failure to submit the requisite information and documents  
          within five business days subjects an attorney to disciplinary  
          action by the State Bar which could negatively affect an  
          attorney's career.  Furthermore, the Commission has noted that  
          because of its limited resources (see Comment 3 above), law  
          firms that wait to submit information to the Commission until  
          they have acquired a large batch, are not only potentially in  
          violation of the law, but often jam the data entry process and  
          make it difficult for the Commission to properly staff its  
          office with volunteers. 

          Staff notes that because this bill would allow the Commission,  
          at any time after January 1, 2017, to determine the format in  
          which attorneys must submit specified information, and that  
          failure to comply with that format could result in disciplinary  
          action, it is imperative that attorneys receive adequate notice  
          as to any changes in required format.  This bill, as amended on  
          May 24, 2016, requires that the Commission post any "standard  
          format" by which it wishes to receive information on its  
          Internet Web site 30 days prior to that format being required,  
          and would additionally require the Commission to clearly post  
          the date the new format would need to be followed.  This will  
          arguably ensure that attorneys who are seeking, in good faith,  
          to comply with the law will have adequate notice and afford them  
          the time to update their internal processes to reflect the  
          format specified by the Commission. 


           Support  :  California Grocers Association; California Small  
          Business Association; Civil Justice Association of California

           Opposition  :  None Known

                                        HISTORY







          AB 54 (Olsen)
          Page 8 of ? 

           
           Source  :  California Commission on Disability Access

           Related Pending Legislation  :

          SB 269 (Roth, 2016) is substantially similar to SB 251 (see  
          below), with the exception of the tax credit, which the author  
          removed to address the Governor's concerns. This bill is  
          currently in the Assembly Appropriations Committee. 

          SB 1142 (Moorlach) would have established notice requirements  
          for an aggrieved party to follow before he or she can bring a  
          disability access suit and would have given the business owner a  
          120-day time period to remedy the violation.  The bill would  
          have also provided that in the event of any difference between  
          the ADA and state law, that the ADA controls.  This bill failed  
          passage in the Senate Judiciary Committee. 

          SB 1406 (Mendoza) would require an attorney who sends or serves  
          a complaint alleging a construction-related accessibility  
          violation against a public entity to send a copy of the  
          complaint and submit the notification of judgment, settlement,  
          or dismissal to the California Commission on Disability Access,  
          as specified.  

           Prior Legislation  :

          AB 52 (Gray, 2015) would have provided that the defendant's  
          maximum liability for statutory damages in a  
          construction-related accessibility claim against a place of  
          public accommodation is $1,000 for each offense if the defendant  
          has corrected all construction-related violations within 180  
          days of being served with the complaint.  This bill was never  
          heard in the Assembly Judiciary Committee. 

          AB 1230 (Gomez, Ch. 787, Stats. 2015) establishes the California  
          Americans with Disabilities Act Small Business Compliance  
          Finance Act to provide loans to assist small businesses to  
          finance the costs of projects that alter or retrofit existing  
          small business facilities to comply with the federal Americans  
          with Disabilities Act.  

          AB 1342 (Steinorth, 2015) would have provided additional revenue  
          to the California Commission on Disability Access.  This bill  
          was vetoed by Governor Brown who stated that it was "something  







          AB 54 (Olsen)
          Page 9 of ? 

          more appropriately addressed in the annual budget process."

          AB 1468 (Baker, 2015) would have provided that a public entity's  
          possession of a close out letter from the State Architect  
          certifying that the buildings, facilities, and other places meet  
          the applicable construction-related accessibility standards of  
          the federal Americans with Disabilities Act, serves as  
          presumptive evidence of compliance with the federal Americans  
          with Disabilities Act.  This bill was never heard in the  
          Assembly Judiciary Committee. See Background; Comments 2, 4, and  
          6. 

          AB 1521 (Committee on Judiciary, Ch. 755, Stats. 2015) See  
          Background. 

          SB 67 (Galgiani, 2015) would have limited recovery against a  
          small business for construction-related accessibility claims to  
          injunctive relief and reasonable attorney's fees, and would  
          allow businesses who have undergone a CASp inspection 120 days  
          to correct violations in order to qualify for reduced statutory  
          minimum damages. This bill was never heard in the Senate  
          Judiciary Committee. 

          SB 251 (Roth, 2015) would have made various changes to access  
          laws, including: exempting a defendant from liability for  
          minimum statutory damages if corrections were made within 120  
          days of receiving a CASp report; requiring the State Architect  
          to publish a list of CASp inspected businesses; and providing a  
          tax credit for elibible access expenditures, as specified.  This  
          bill was vetoed by Governor Brown who argued that tax credits  
          are more appropriately addressed in the annual budget process.

          SB 1186 (Steinberg and Dutton, Ch. 383, Stats. 2012) reduced  
          statutory damages and provided litigation protections for  
          specified defendants who timely correct construction-related  
          accessibility violations of the Unruh Civil Rights Act.  That  
          bill also banned prelitigation "demands for money" and created  
          rules for demand letters and complaints in claims involving  
          construction-related accessibility violations.
          AB 2282 (Berryhill, 2012) would have authorized an aggrieved  
          person to bring a disability access suit only if: (1) the person  
          has suffered an injury in fact; (2) the injury in fact was  
          caused by the violation; and (3) the violation is redressable,  
          was held under submission in the Senate Appropriations  
          Committee. 







          AB 54 (Olsen)
          Page 10 of ? 


          AB 1878 (Gaines, 2011) which is substantially similar to SB 1163  
          but applies to "microbusinesses," defined by the bill, failed  
          passage in the Assembly Judiciary Committee. 

          SB 1163 (Walters, 2012) would have established notice  
          requirements for an aggrieved party to follow before he or she  
          can bring a disability access suit and would have given the  
          business owner a 120-day time period to remedy the violation.   
          If the property owner cured the violation, this bill would have  
          prohibited the plaintiff from receiving any damages or  
          attorney's fees, except for special damages.  This bill failed  
          passage in this Committee.  

          SB 783 (Dutton, 2011), which was identical to SB 1163, failed  
          passage in this Committee. 

          SB 384 (Evans, Ch. 419, Stats. 2011) clarified that attorneys  
          who file complaints or send demand letters related to disability  
          access violations must provide a written notice of legal rights  
          and obligations whether or not the attorney intends to file an  
          action in state or federal court.  

          SB 209 (Corbett & Harman, Ch. 569, Stats. 2009) required a CASp  
          inspection report to remain confidential rather than be under  
          seal and subject to protective order.

          SB 1608 (Corbett et al., Ch. 549, Stats. 2008) See Background;  
          Comment 6.

          SB 1766 (McClintock, 2008) See Background.

          AB 2533 (Keene, 2008) See Background.

          SB 855 (Poochigian, 2005) See Background.

           Prior Vote  :

          Assembly Floor (Ayes 78, Noes 0)
          Assembly Appropriations Committee (Ayes 17, Noes 0)
          Assembly Judiciary Committee (Ayes 9, Noes 0)
          Assembly Rules Committee (Ayes 11, Noes 0)
          Assembly Judiciary Committee (Ayes 10, Noes 0)

                                   **************







          AB 54 (Olsen)
          Page 11 of ?