BILL ANALYSIS                                                                                                                                                                                                    Ó






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          |SENATE RULES COMMITTEE            |                        AB 281|
          |Office of Senate Floor Analyses   |                              |
          |(916) 651-1520    Fax: (916)      |                              |
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                                   THIRD READING 


          Bill No:  AB 281
          Author:   Gallagher (R)
          Amended:  8/17/15 in Senate
          Vote:     21  

           SENATE BUS, PROF. & ECON. DEV. COMMITTEE:  9-0, 6/15/15
           AYES:  Hill, Bates, Berryhill, Block, Galgiani, Hernandez,  
            Jackson, Mendoza, Wieckowski

           SENATE APPROPRIATIONS COMMITTEE:  7-0, 8/17/15
           AYES:  Lara, Bates, Beall, Hill, Leyva, Mendoza, Nielsen

           ASSEMBLY FLOOR:  78-0, 5/14/15 (Consent) - See last page for  
            vote

           SUBJECT:   Collateral recovery


          SOURCE:    California Association of Licensed Repossessors


          DIGEST:  This bill establishes a Collateral Recovery  
          Disciplinary Review Committee within the Bureau of Security and  
          Investigative Services to review a request of a licensee to  
          contest administrative actions or fines.  This bill prohibits  
          licensed repossessors from performing repair work on collateral  
          and removes provisions authorizing repossessors to make demands  
          for payment in lieu of repossession.  This bill also makes  
          numerous technical, updating, and conforming changes to both the  
          Business and Professions Code and Vehicle Code relating to the  
          work of repossessors.










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          ANALYSIS:   


          Existing law:


          1) Provides for the licensure and regulation of licensed  
             repossession agencies (LRAs), repossessors, and repossessor  
             qualified managers by the Bureau under the Collateral  
             Recovery Act (Act), which governs collateral repossessions.   
             (Business and Professions Code (BPC) § 7500 et seq.)   

          2) Authorizes a person to perform the duties of a registrant  
             pending receipt of a registration card if the person has been  
             approved by the Bureau of Security and Investigative Services  
             (Bureau) and carries on his or her person a hardcopy printout  
             of the Bureau's approval from the Bureau's website and valid  
             picture identification.  (BPC § 7506.9(e)) 

          3) Authorizes licensed repossessors to charge owners for repair  
             work on collateral, if expressly authorized to do so.  (BPC  
             §7507.5)

          4) Requires that all personal effects be removed from the  
             recovered collateral.  Requires a complete and accurate  
             inventory of the personal effects be made, labeled, and  
             stored by the licensee for a minimum of 60 days.  
          (BPC § 7507.9)

          5) Prohibits a licensee from falsifying or altering an  
             inventory.  (BPC § 7508.2(f))

          6) Requires the person taking a vehicle by or on behalf of its  
             legal owner under the terms of a security or lease agreement,  
             to contact the city police, sheriff, or campus police  
             department where the taking of possession occurred within one  
             hour after taking possession of the vehicle by the most  
             expeditious means available.  (Vehicle Code (VEH) § 28)

          7) Requires the legal owner to indemnify and hold harmless a  
             storage facility from any claims arising out of the release  
             of the vehicle and from any damage to the vehicle after its  
             release.  (VEH § 14602.6)








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          This bill:


           1)   Establishes a Collateral Recovery Disciplinary Review  
             Committee (DRC) within the Bureau to review a request from a  
             licensee to contest an administrative fine or appeal the  
             denial of a license.

              a)    The members of the DRC will consist of five members  
                appointed by the Governor: three members actively engaged  
                in the business of a licensed repossession agency and two  
                public members.  Each member of the DRC will be appointed  
                for a term of four years.

              b)    Requires a licensee or applicant for a license, to  
                request review by written notice to the DRC within 30 days  
                of the issuance of a citation and requires the DRC to  
                notify the appellant within 30 days of the review of the  
                DRC's decision.

              c)    Authorizes an appellant who disagrees with the DRC's  
                decision to request a formal administrative hearing within  
                30 days of the DRC's notification of decision otherwise  
                the DRC's decision is final.

              d)    Requires the DRC to meet as frequently required and  
                authorizes members of the DRC to be paid per diem and  
                reimbursed for actual travel expenses.

           2)   Authorizes a licensed repossessor to display a hardcopy  
             printout or electronic copy, including a screenshot, of the  
             Bureau's approval from the Bureau's website.  

           3)   Prohibits a licensed repossessor from performing or  
             charging for repair work, cleaning, or detailing of any  
             collateral recovered.

           4)   Updates the method repossessors use to locate collateral  
             by removing the reference to "skip trace" and replacing the  
             term with "look for".

           5)   Defines the term "repossession" to mean recovering  
             collateral by means of an assignment by the legal owner,  
             lien-holder, lessor, lessee or registered owner.







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           6)   Defines the term "registered owner" to mean the individual  
             listed in the records of the Department of Motor Vehicles, on  
             a conditional sales contract, or on a repossession  
             assignment.

           7)   Authorizes a repossession agency to make a good faith  
             effort to inventory any personal effects of value through  
             either a written or photographic inventory.

           8)   Prohibits a repossession agency to inventory or remove any  
             trash in recovered collateral.

           9)   Requires a licensee that is unable to open a trunk, glove  
             box, or any other compartment, to contact the legal owner of  
             the recovered collateral.  Within 72 hours of this  
             notification, the registered owner must provide the licensee  
             with either a key or authorize a key to be made (at the  
             registered owner's expense) in order for the licensee to  
             inventory the contents of the inaccessible compartment.  

           10)Authorizes a repossession agency to store any personal  
             effects inside the collateral until the collateral is no  
             longer in the possession of the repossession agency.

           11)Authorizes a repossession agency to allow a registered owner  
             or person in possession of the vehicle to sign a waiver  
             forfeiting any personal effects not covered by a security  
             agreement.  Authorizes a repossession agency to dispose of  
             these forfeited personal effects immediately after obtaining  
             the signed waiver from the registered owner or person in  
             possession of the vehicle.

           12)Prohibits a repossession agency from selling any personal  
             effects not secured by a security agreement and remitting the  
             money from the sale to a third party, including any lending  
             institution.  

           13)Prohibits a licensee from releasing or conspiring to release  
             the personal effects or other personal property not covered  
             by a security agreement to anyone other than the debtor or  
             person in possession of the collateral at the time of the  
             repossession.








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           14)Requires a licensed repossessor agency to provide a notice  
             of the above mentioned inventory and reporting requirements  
             of a repossessor agency to a legal owner from which the  
             agency accepts an assignment on or before January 31 of each  
             year.

           15)Prohibits a repossession agency from disclosing, to the  
             public, any person or nongovernmental entity's residence  
             address, residence telephone number, cellular telephone  
             number, driver's license number, work schedule, and the past,  
             present, or future location, of any licensee,  registrant,  
             qualified certificate holder, qualified manager, employee, or  
             any independent contractor the agency employs without a court  
             order.

           16)Authorizes a repossession agency to provide to an insurance  
             company, the name, driver's license number, and date of birth  
             of a licensee, registrant, qualified certificate holder,  
             qualified manager, employee, or any independent contractor  
             the agency employs for the purpose of verifying information  
             for the issuance or renewal of an insurance policy.

           17)Mandates the tow yard, storage facility, or impounding yard  
             to direct the registered owner of a recovered vehicle to the  
             city police, sheriff, or campus police department of the  
             jurisdiction in which the collateral was recovered.   
             Prohibits the person taking possession of the recovered  
             vehicle on behalf of the vehicle's legal owner from notifying  
             the law enforcement department of the jurisdiction of the tow  
             yard, storage facility, or impounding yard of the removal.

           18)Requires the legal owner of collateral to indemnify and hold  
             harmless the state, law enforcement agency, city, country,  
             tow yard, storage facility, or impounding yard from a claim  
             arising out of the release of collateral to a licensed  
             repossessor or LRA and from any damage to the collateral  
             after its release.

           19)Makes other technical clean up references to correct code  
             sections in the Act.

          Background









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          Under current law, licensed repossessors must remove all  
          personal effects in recovered collateral, provide a complete and  
          accurate written inventory of all items, and provide the  
          inventory to a debtor within 48 hours after the recovery of the  
          collateral.  These personal effects must be stored by the  
          licensee in a secure location for a minimum of 60 days, after  
          which a licensee may dispose of these items.  Any personal  
          effects that have been disposed of are filed in a permanent  
          record that the licensee must retain for four years. 
             
          However, written inventories are not always the most accurate,  
          as oftentimes items cannot be identified and are mislabeled by  
          the licensee who is conducting the inventory.  The industry has  
          pointed out that items, such as makeshift drug paraphernalia or  
          other unrecognizable personal effects are misidentified because  
          the licensee conducting the inventory does not know or cannot  
          recognize the item.  Photographs of the debtor's personal  
          effects provide a more accurate inventory because identification  
          through a description of the items is not left up to the  
          licensee's interpretation.  In addition, many licensees already  
          use tablet devices to help document and inventory the personal  
          effects retrieved alongside recovered collateral.  This common  
          practice helps licensees preserve an electronic copy of the  
          inventory for future reference and increases the accountability  
          of licensees.  

          Another issue raised by the industry is the requirement of  
          licensees to remove all personal effects in the recovered  
          collateral and store these items in a separate, secure location.  
           In order to further public trust in the industry and the  
          confidence of individuals to retrieve their personal effects,  
          the author asserts that licensees should be able to leave these  
          items in the repossessed vehicle after an inventory of these  
          items has been completed so that no items will be misplaced or  
          lost when transferred to a separate storage location.  Current  
          law also states that licensees must keep all personal effects  
          for a minimum of 60 days and may dispose of these items if the  
          debtor does not claim them within that time.  The author asserts  
          that many times, the debtor does not want to retrieve his or her  
          personal effects recovered at the time the vehicle is  
          repossessed.  However, even though the debtor does not want to  
          keep these personal effects, the licensee must retain these  
          items for a minimum of 60 days.  








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          This bill changes the requirement for licensees from having to  
          create a complete and accurate inventory to one of good faith  
          effort.  The author asserts that the change in this language is  
          necessary because a complete and accurate inventory is not  
          always possible depending on the state of distress the  
          collateral is in when it is recovered.  Oftentimes, there are  
          copious amounts of trash in the recovered vehicles, and items  
          can be buried beneath this trash.  The author asserts that this  
          change, alongside the amendments that would allow photographic  
          inventory and the storing of personal effects inside the  
          collateral, will provide greater consumer protection and  
          encourage trust since items that would be hidden in the  
          repossessed vehicle would not need to be removed and could be  
          photographed inside the vehicle.  This bill also allows a  
          licensee to dispose of any personal effects immediately after  
          obtaining a waiver forfeiting any personal items from the debtor  
          or person in possession of the collateral at the time of  
          repossession.  The author asserts that this will allow LRAs to  
          dispose of unwanted items and trash the owner has no interest in  
          keeping immediately without having to wait the minimum 60 days.   


          FISCAL EFFECT:   Appropriation:    No          Fiscal  
          Com.:YesLocal:   Yes


          According to the Senate Appropriations Committee: 


           Estimated Bureau costs of approximately $14,000 annually to  
            hold four DRC hearings. (Private Security Services Fund)

           Bureau staff costs of approximately $33,000 annually for 0.5  
            PY of administrative workload associated with DRC activities.   
            (Private Security Services Fund)

           Minor and absorbable costs to make necessary information  
            technology changes to the BreEZe system.  (Private Security  
            Services Fund)

           Likely minor costs, if any, to local agencies, including law  
            enforcement entities, to provide a specified notice to owners  
            of towed or stored vehicles.  While the bill is keyed as a  
            mandate, this provision is not likely to impose significant  







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            costs on local agencies because towing companies and impound  
            lots are not generally owned or operated by local agencies.   
            Any costs to provide the specified notice could be offset by  
            increased towing and storage charges, to the extent local  
            agencies own or operate towing or storage facilities.


          SUPPORT:   (Verified8/19/15)


          California Association of Licensed Repossessors (source)


          OPPOSITION:   (Verified8/19/15)


          None received


          ARGUMENTS IN SUPPORT:     According to California Association of  
          Licensed Repossessors, "AB 281 would revise the Collateral  
          Recovery Act to clarify the job description of repossessors,  
          promote flexibility, and establish a disciplinary review  
          committee - a proven mechanism to save time and taxpayer  
          dollars?Establishing this committee will provide an opportunity  
          for the Bureau of Security and Investigative Services to save  
          money, and for quicker decisions to be made in the pending cases  
          of licensees."

          ASSEMBLY FLOOR:  78-0, 5/14/15
          AYES:  Achadjian, Alejo, Travis Allen, Baker, Bigelow, Bloom,  
            Bonilla, Bonta, Brough, Brown, Burke, Calderon, Campos, Chang,  
            Chau, Chávez, Chiu, Chu, Cooley, Cooper, Dababneh, Dahle,  
            Daly, Dodd, Eggman, Frazier, Beth Gaines, Gallagher, Cristina  
            Garcia, Eduardo Garcia, Gatto, Gipson, Gomez, Gonzalez,  
            Gordon, Gray, Grove, Hadley, Harper, Roger Hernández, Holden,  
            Irwin, Jones, Jones-Sawyer, Kim, Lackey, Levine, Lopez, Low,  
            Maienschein, Mathis, Mayes, McCarty, Melendez, Mullin,  
            Nazarian, Obernolte, O'Donnell, Olsen, Patterson, Perea,  
            Quirk, Rendon, Ridley-Thomas, Rodriguez, Salas, Santiago,  
            Steinorth, Mark Stone, Thurmond, Ting, Wagner, Waldron, Weber,  
            Wilk, Williams, Wood, Atkins
          NO VOTE RECORDED:  Linder, Medina








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          Prepared by:Janelle Miyashiro / B., P. & E.D. / (916) 651-4104
          8/19/15 20:23:21


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