BILL ANALYSIS Ó AB 281 Page 1 CONCURRENCE IN SENATE AMENDMENTS AB 281 (Gallagher) As Amended September 4, 2015 Majority vote -------------------------------------------------------------------- |ASSEMBLY: | 78-0 | (May 14, |SENATE: | 40-0 | (September 10, | | | |2015) | | |2015) | | | | | | | | | | | | | | | -------------------------------------------------------------------- Original Committee Reference: B. & P. SUMMARY: Establishes, on or after July 1, 2017, a Collateral Recovery Disciplinary Review Committee (DRC) to review a licensee's contestation of an administrative fine or an applicant's license denial, and makes a number of other changes to the Collateral Recovery Act (Act) related to licensed repossession agencies (LRAs). The Senate amendments: 1)Delay the appointment of the DRC until July 1, 2017. 2)Revise the definition of "assignment," and define the terms "registered owner" and "repossession." AB 281 Page 2 3)Prohibit a licensed repossessor from performing or charging the legal owner for repair work, cleaning, or detailing of any collateral recovered. 4)Provide that if a licensee is unable to open a locked compartment that is a part of the collateral, the available inventory shall be provided no later than 96 hours after the recovery of the collateral, as specified. 5)Make other changes regarding personal effects and inventory, and prohibit a licensee from selling these items and remitting proceeds to a third party, including any lending institution. 6)Require an LRA to provide an annual notice of specified inventory and reporting requirements of a repossessor agency to a legal owner from which the agency accepts an assignment. 7)Authorize an LRA to provide to an insurance company, the name, driver's license number, and date of birth of a licensee, registrant, qualified certificate holder, qualified manager, employee, or any independent contractor the LRA employs for the purpose of verifying information for the issuance or renewal of an insurance policy. 8)Specify that a licensee may also request a review by the DRC to appeal a revocation or suspension of their license. 9)Clarify that a licensee, certificate holder, or registrant may request a hearing in accordance with the Administrative Procedure Act if he or she disagrees with the decision made by the DRC. 10)Specify that the DRC shall meet every 60 days, or more or less frequently as may be required, and may grant a probationary license, certificate, registration, or permit, as AB 281 Page 3 specified. 11)No longer require an LRA to provide written notice to the relevant city policy or sheriff's department where the taking of possession occurred. 12)Require the legal owner of collateral to indemnify and hold harmless the state, a law enforcement agency, city, county, tow yard, storage facility, or an impounding yard from any damage to the collateral after it is released, as specified, if the collateral was legally released. 13)Add double joining language to address chaptering out issues with SB 541 (Hill) of the current legislative session. 14)Make other minor, technical, confirming, and clarifying changes to the Collateral Recovery Act. FISCAL EFFECT: According to the Senate Appropriations Committee: 1)Estimated Bureau of Security Investigative Services (BSIS) costs of approximately $14,000 annually to hold four DRC hearings. (Private Security Services Fund) 2)BSIS staff costs of approximately $33,000 annually for 0.5 Personnel Year of administrative workload associated with DRC activities. (Private Security Services Fund) 3)Minor and absorbable costs to make necessary IT changes to the BreEZe system. (Private Security Services Fund) 4)Likely minor costs, if any, to local agencies, including law AB 281 Page 4 enforcement entities, to provide a specified notice to owners of towed or stored vehicles. While this bill is keyed as a mandate, this provision is not likely to impose significant costs on local agencies because towing companies and impound lots are not generally owned or operated by local agencies. Staff assumes that any costs to provide the specified notice could be offset by increased towing and storage charges, to the extent local agencies own or operate towing or storage facilities. COMMENTS: Purpose. This bill is sponsored by the California Association of Licensed Repossessors. According to the author, "[This bill] clarifies the job description of repossessors, promotes flexibility, and establishes a [DRC] - a proven mechanism to save time and taxpayer dollars." DRCs. The Private Security Services Act establishes two DRCs, one in northern California and one in southern California, and the Alarm Company Operator Act establishes one DRC. The DRCs provide their respective applicants and licensees an alternate path to consider appeals of the BSIS's decisions to deny, suspend or revoke licenses, or assess administrative fines. All DRCs are comprised of five members appointed by the Governor, three of whom are professional members. DRC meetings are scheduled depending on the number of appeals. The DRC Process. The Private Security Services Act and the Alarm Company Operator Act have different processes for their respective DRCs. For Private Security DRCs, applicants and licensees have the option of filing an appeal with the DRC or through the administrative hearing process. If the applicant or licensee requests the appeal to be heard first by the DRC, the applicant or licensee may still appeal a DRC decision through the administrative process. For the Alarm Company Operator DRC, applicants and licensees are required to file their appeal with a DRC first, and are then provided the ability to appeal a DRC AB 281 Page 5 decision through the administrative process. When applicants and licensees file their appeals to a DRC, BSIS staff schedules the appeal review for an upcoming meeting and mail the respondent information about the meeting and what to expect. Approximately two weeks before a scheduled DRC meeting, BSIS staff provides each DRC member with a case file for each appeal to be heard during the meeting. During the hearing, the applicant or licensee is afforded the opportunity to present his or her case. He or she may be represented by an attorney and may bring witnesses as character references or observers of the incident resulting in the BSIS's action. DRC members ask questions to clarify issues related to the case to obtain the information needed to make a decision on the appeal. The average hearing time per person is 15 minutes to 30 minutes. The BSIS staff mail the applicant or licensee the DRC's decision on their appeal within 30 days. DRC Statistics. In March of this year, the Assembly Business and Professions Committee and the Senate Business, Professions and Economic Development Committee held a joint sunset oversight hearing to review several of the boards and bureaus under the DCA, including the BSIS. In the BSIS's sunset report, it noted, "To maximize the efficiency of its disciplinary activities, the [BSIS] ensures that those licensees eligible to have their appeals heard by a Bureau [DRC] are properly notified of this option in a timely manner. Each year, approximately 900 [BSIS] licensees request an appeal of their denials, suspensions, or imposition of fines through DRC[s]." The BSIS notes that the number of pending appeal cases changes depending on the fluctuating quantity of incoming appeal requests from applicants and licensees. It also states that it has been able to address a high number of pending appeals by scheduling two-day hearings and meeting monthly to accommodate the number of appeals. Once an appeal is received by the BSIS, an appellant is generally scheduled for hearing within 30 days to 60 days. According to the BSIS, this approach has resulted in no ongoing backlogs. Over the last three fiscal years: AB 281 Page 6 1)The Private Security DRC had an annual average of 20 meetings and an average caseload of 35 appeals per meeting. The Alarm Company Operator DRC held an annual average of 3 meetings and had an average caseload of 9 appeals per meeting. 2)The Private Security DRC overturned an average of 203 decisions and upheld an average of 345 decisions. The Alarm Company DRC overturned an average of five decisions and upheld an average seven decisions. The Private Security DRC received an annual average of 12 citation appeals. The Alarm Company DRC received one citation appeal (Fiscal Year 2013-14). 3)There was an annual average of 11 requests for formal administrative appeals for citations and fines for all BSIS professions. According to BSIS, during Fiscal Year 2013-14, there were approximately 309 actively licensed LRAs, 891 actively licensed repossessors and 330 actively licensed repossessor qualified managers operating in California. By way of comparison, for licensees under the Act, over the last three fiscal years, there were 38 citations and 1 appeal, for an annual average of 13 citations and less than one appeal each year. There were also 58 license denials and 17 appeals, for an annual average of 19-20 denials and five to six appeals each year. According to BSIS, the average time for appeal of a license denial under the Act is 570 days. Based on the past three fiscal years, the overall average time for cases to be considered through the administrative hearing process is 290 days to 300 days. In addition, according to BSIS's 2014 sunset report, there are much fewer licensees under the Act (under 2,000) while there were nearly 25,000 alarm company licensees and nearly 300,000 private security licensees. AB 281 Page 7 This bill would establish a Collateral Recovery DRC, to consist of five members appointed by the Governor, for purposes of reviewing requests of licensees to contest the assessment of an administrative fine or for applicants to appeal the denial, revocation, or suspension of a license. According to the author, disciplinary actions currently take a long period of time, sometimes a year a half to reach their final outcome. A DRC would result in determinations on a much more expedited basis, and the licensee may accept the outcome of the DRC and not pursue an additional appeal. In addition, the full adjudication costs are paid out of the licensee fund, which will be saved if the licensee accepts the decision of the DRC. Analysis Prepared by: Eunie Linden / B. & P. / (916) 319-3301 FN: 0002388