BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                     AB 281


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          CONCURRENCE IN SENATE AMENDMENTS


          AB  
          281 (Gallagher)


          As Amended  September 4, 2015


          Majority vote


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          |ASSEMBLY:  | 78-0 | (May 14,      |SENATE: | 40-0 | (September 10,  |
          |           |      |2015)          |        |      |2015)            |
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          Original Committee Reference:  B. & P.


          SUMMARY:  Establishes, on or after July 1, 2017, a Collateral  
          Recovery Disciplinary Review Committee (DRC) to review a  
          licensee's contestation of an administrative fine or an  
          applicant's license denial, and makes a number of other changes  
          to the Collateral Recovery Act (Act) related to licensed  
          repossession agencies (LRAs).


          The Senate amendments: 


          1)Delay the appointment of the DRC until July 1, 2017. 


          2)Revise the definition of "assignment," and define the terms  
            "registered owner" and "repossession." 










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          3)Prohibit a licensed repossessor from performing or charging  
            the legal owner for repair work, cleaning, or detailing of any  
            collateral recovered.


          4)Provide that if a licensee is unable to open a locked  
            compartment that is a part of the collateral, the available  
            inventory shall be provided no later than 96 hours after the  
            recovery of the collateral, as specified. 


          5)Make other changes regarding personal effects and inventory,  
            and prohibit a licensee from selling these items and remitting  
            proceeds to a third party, including any lending institution.


          6)Require an LRA to provide an annual notice of specified  
            inventory and reporting requirements of a repossessor agency  
            to a legal owner from which the agency accepts an assignment.


          7)Authorize an LRA to provide to an insurance company, the name,  
            driver's license number, and date of birth of a licensee,  
            registrant, qualified certificate holder, qualified manager,  
            employee, or any independent contractor the LRA employs for  
            the purpose of verifying information for the issuance or  
            renewal of an insurance policy.


          8)Specify that a licensee may also request a review by the DRC  
            to appeal a revocation or suspension of their license. 


          9)Clarify that a licensee, certificate holder, or registrant may  
            request a hearing in accordance with the Administrative  
            Procedure Act if he or she disagrees with the decision made by  
            the DRC. 


          10)Specify that the DRC shall meet every 60 days, or more or  
            less frequently as may be required, and may grant a  
            probationary license, certificate, registration, or permit, as  








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            specified.   


          11)No longer require an LRA to provide written notice to the  
            relevant city policy or sheriff's department where the taking  
            of possession occurred. 


          12)Require the legal owner of collateral to indemnify and hold  
            harmless the state, a law enforcement agency, city, county,  
            tow yard, storage facility, or an impounding yard from any  
            damage to the collateral after it is released, as specified,  
            if the collateral was legally released.


          13)Add double joining language to address chaptering out issues  
            with SB 541 (Hill) of the current legislative session. 


          14)Make other minor, technical, confirming, and clarifying  
            changes to the Collateral Recovery Act.


          FISCAL EFFECT:  According to the Senate Appropriations  
          Committee: 


          1)Estimated Bureau of Security Investigative Services (BSIS)  
            costs of approximately $14,000 annually to hold four DRC  
            hearings.  (Private Security Services Fund)


          2)BSIS staff costs of approximately $33,000 annually for 0.5  
            Personnel Year of administrative workload associated with DRC  
            activities.  (Private Security Services Fund)


          3)Minor and absorbable costs to make necessary IT changes to the  
            BreEZe system.  (Private Security Services Fund)


          4)Likely minor costs, if any, to local agencies, including law  








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            enforcement entities, to provide a specified notice to owners  
            of towed or stored vehicles.  While this bill is keyed as a  
            mandate, this provision is not likely to impose significant  
            costs on local agencies because towing companies and impound  
            lots are not generally owned or operated by local agencies.   
            Staff assumes that any costs to provide the specified notice  
            could be offset by increased towing and storage charges, to  
            the extent local agencies own or operate towing or storage  
            facilities.


          COMMENTS:  


          Purpose.  This bill is sponsored by the California Association  
          of Licensed Repossessors.  According to the author, "[This bill]  
          clarifies the job description of repossessors, promotes  
          flexibility, and establishes a [DRC] - a proven mechanism to  
          save time and taxpayer dollars."


          DRCs.  The Private Security Services Act establishes two DRCs,  
          one in northern California and one in southern California, and  
          the Alarm Company Operator Act establishes one DRC.  The DRCs  
          provide their respective applicants and licensees an alternate  
          path to consider appeals of the BSIS's decisions to deny,  
          suspend or revoke licenses, or assess administrative fines.  All  
          DRCs are comprised of five members appointed by the Governor,  
          three of whom are professional members.  DRC meetings are  
          scheduled depending on the number of appeals.  


          The DRC Process.  The Private Security Services Act and the  
          Alarm Company Operator Act have different processes for their  
          respective DRCs.  For Private Security DRCs, applicants and  
          licensees have the option of filing an appeal with the DRC or  
          through the administrative hearing process.  If the applicant or  
          licensee requests the appeal to be heard first by the DRC, the  
          applicant or licensee may still appeal a DRC decision through  
          the administrative process.  For the Alarm Company Operator DRC,  
          applicants and licensees are required to file their appeal with  
          a DRC first, and are then provided the ability to appeal a DRC  








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          decision through the administrative process.


          When applicants and licensees file their appeals to a DRC, BSIS  
          staff schedules the appeal review for an upcoming meeting and  
          mail the respondent information about the meeting and what to  
          expect.  Approximately two weeks before a scheduled DRC meeting,  
          BSIS staff provides each DRC member with a case file for each  
          appeal to be heard during the meeting.  During the hearing, the  
          applicant or licensee is afforded the opportunity to present his  
          or her case.  He or she may be represented by an attorney and  
          may bring witnesses as character references or observers of the  
          incident resulting in the BSIS's action.  DRC members ask  
          questions to clarify issues related to the case to obtain the  
          information needed to make a decision on the appeal.  The  
          average hearing time per person is 15 minutes to 30 minutes.   
          The BSIS staff mail the applicant or licensee the DRC's decision  
          on their appeal within 30 days.


          DRC Statistics.  In March of this year, the Assembly Business  
          and Professions Committee and the Senate Business, Professions  
          and Economic Development Committee held a joint sunset oversight  
          hearing to review several of the boards and bureaus under the  
          DCA, including the BSIS.  In the BSIS's sunset report, it noted,  
          "To maximize the efficiency of its disciplinary activities, the  
          [BSIS] ensures that those licensees eligible to have their  
          appeals heard by a Bureau [DRC] are properly notified of this  
          option in a timely manner.  Each year, approximately 900 [BSIS]  
          licensees request an appeal of their denials, suspensions, or  
          imposition of fines through DRC[s]."


          The BSIS notes that the number of pending appeal cases changes  
          depending on the fluctuating quantity of incoming appeal  
          requests from applicants and licensees.  It also states that it  
          has been able to address a high number of pending appeals by  
          scheduling two-day hearings and meeting monthly to accommodate  
          the number of appeals.  Once an appeal is received by the BSIS,  
          an appellant is generally scheduled for hearing within 30 days  
          to 60 days. According to the BSIS, this approach has resulted in  
          no ongoing backlogs.  Over the last three fiscal years:








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          1)The Private Security DRC had an annual average of 20 meetings  
            and an average caseload of 35 appeals per meeting.  The Alarm  
            Company Operator DRC held an annual average of 3 meetings and  
            had an average caseload of 9 appeals per meeting.  


          2)The Private Security DRC overturned an average of 203  
            decisions and upheld an average of 345 decisions.  The Alarm  
            Company DRC overturned an average of five decisions and upheld  
            an average seven decisions. The Private Security DRC received  
            an annual average of 12 citation appeals.  The Alarm Company  
            DRC received one citation appeal (Fiscal Year 2013-14). 


          3)There was an annual average of 11 requests for formal  
            administrative appeals for citations and fines for all BSIS  
            professions. 


          According to BSIS, during Fiscal Year 2013-14, there were  
          approximately 309 actively licensed LRAs, 891 actively licensed  
          repossessors and 330 actively licensed repossessor qualified  
          managers operating in California.  By way of comparison, for  
          licensees under the Act, over the last three fiscal years, there  
          were 38 citations and 1 appeal, for an annual average of 13  
          citations and less than one appeal each year.  There were also  
          58 license denials and 17 appeals, for an annual average of  
          19-20 denials and five to six appeals each year.  


          According to BSIS, the average time for appeal of a license  
          denial under the Act is 570 days.  Based on the past three  
          fiscal years, the overall average time for cases to be  
          considered through the administrative hearing process is 290  
          days to 300 days.  In addition, according to BSIS's 2014 sunset  
          report, there are much fewer licensees under the Act (under  
          2,000) while there were nearly 25,000 alarm company licensees  
          and nearly 300,000 private security licensees.  










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          This bill would establish a Collateral Recovery DRC, to consist  
          of five members appointed by the Governor, for purposes of  
          reviewing requests of licensees to contest the assessment of an  
          administrative fine or for applicants to appeal the denial,  
          revocation, or suspension of a license.  According to the  
          author, disciplinary actions currently take a long period of  
          time, sometimes a year a half to reach their final outcome.  A  
          DRC would result in determinations on a much more expedited  
          basis, and the licensee may accept the outcome of the DRC and  
          not pursue an additional appeal.  In addition, the full  
          adjudication costs are paid out of the licensee fund, which will  
          be saved if the licensee accepts the decision of the DRC.     


          Analysis Prepared by:                                             
                          Eunie Linden / B. & P. / (916) 319-3301  FN:  
          0002388