BILL ANALYSIS Ó SENATE COMMITTEE ON BUSINESS, PROFESSIONS AND ECONOMIC DEVELOPMENT Senator Jerry Hill, Chair 2015 - 2016 Regular Bill No: AB 345 Hearing Date: June 8, 2015 ----------------------------------------------------------------- |Author: |Frazier | |----------+------------------------------------------------------| |Version: |March 16, 2015 | ----------------------------------------------------------------- ---------------------------------------------------------------- |Urgency: |No |Fiscal: |Yes | ---------------------------------------------------------------- ----------------------------------------------------------------- |Consultant|Janelle Miyashiro | |: | | ----------------------------------------------------------------- - Subject: Real estate licensees: continuing education requirements. SUMMARY: Requires a broker to complete a three-hour course in management of real estate offices and supervision of licensed activities as part of the 45 hours of required continuing education for license renewal. Existing law: 1)Provides for the licensure and regulation of real estate brokers and salesperson by the Real Estate Commissioner. (Business and Professions Code (BPC) § 10050) 2)States that all real estate broker licenses issued by the commissioner are valid for a period of four years. (BPC §10153.6) 3)Requires a responsible broker, as defined, to exercise control and supervision of salespersons. (BPC § 10159.7) 4)Requires a corporate broker licensee to designate an officer who is a broker who shall be responsible for the supervision and control of the activities of the officers, employees and salespersons, as necessary, to secure full compliance with the licensed practice under the law. (BPC §§ 10211, 10159.2) 5)Defines the duties of a real estate broker as a person who, AB 345 (Frazier) Page 2 of ? for a compensation or in expectation of a compensation, performs any of the following for another individual: a) Sells, buys, or solicits prospective sellers or purchasers real property or a business opportunity. b) Leases, rents, or solicits listings of places for rent or negotiates leases on real property. c) Assists or offers to assist in filing an application for the purchase or lease of lands owned by the state or federal government. d) Solicits or negotiates loans, liens on property, or other collateral for borrowers or lenders on real property or business opportunities. (BPC § 10131) 6)Authorizes an employing broker or corporate designated broker officer to appoint a licensee as a manager of a branch office or division of a real estate business if specified requirements are met. (BPC § 10164) 7)Requires a licensee to complete 45 hours of continued education (CE) in order to renew his or her license. This CE includes: a) A three-hour course in ethics, professional conduct, and legal aspects of real estate (relevant legislation, regulations, articles, reports, studies, court decision). b) A three-hour course in agency relationships and duties in a real estate brokerage practice. c) A three-hour course in trust fund accounting and handling. d) A three-hour course in fair housing. e) A three-hour course in risk management including principles, practices, and procedures calculated to avoid errors and omissions while practicing real estate licensed activities. f) At least 18 hours of courses or programs related to AB 345 (Frazier) Page 3 of ? consumer protection. g) Other courses and programs that will enable a licensee to achieve a high level of competence in serving the objectives of consumers who may engage the services of licensees to secure, transfer, financing, or similar objects with respect to real property. (BPC § 10170.5) 8)Authorizes the Commissioner to suspend or revoke a real estate license of a licensee or of a corporation if the licensee, or an officer, director, or person owning or controlling 10 percent or more of the corporation's stock, has, as a broker licensee, failed to exercise reasonable supervision over the activities of his or her salespersons, or, as the officer designated by a corporate broker licensee, failed to exercise reasonable supervision and control of the activities of the corporation for which a real estate license is required. (BPC § 10177(h)) 9)Exempts licensees from completing the 45 hours of CE if the licensee can submit proof to the commissioner that he or she has been a real estate licensee in good standing for 30 continuous years in this state and is 70 years of age or older. (BPC § 10170.8) 10)Makes willful violation of the Real Estate Law a misdemeanor. (BPC § 10185) This bill: 1) Requires a broker, as part of his or her 45-hour continued education requirement, to complete a three-hour course in the management of offices and the supervision of licensed activities. 2) Permits salespersons, as part of their continuing education requirements, to elect to take other courses and programs in organizational management techniques, including information to assist them in understanding how to be effectively supervised by a responsible broker or branch manager. 3) Makes other technical and conforming changes. AB 345 (Frazier) Page 4 of ? FISCAL EFFECT: This bill is keyed "fiscal" by Legislative Counsel. According to the Assembly Committee on Appropriations analysis dated April 28, 2015, this bill will result in minor and absorbable costs within existing resources to the California Bureau of Real Estate (CalBRE). COMMENTS: 1. Purpose. This bill is sponsored by the California Association of REALTORS (CAR). According to the Author, "Current real estate law requires a real estate broker to exercise reasonable supervision over the activities of his or her salespersons. Reasonable supervision includes the establishment of policies, rules, procedures and systems to review, oversee, inspect and manage real estate transactions. Brokers are further required to establish a system for monitoring compliance. Supervision is a critical part of a real estate broker's responsibility." CAR states that this bill, "allocates three hours of a licensed broker's existing 45 hours of CE to be reserved for a course to provide guidance of how to manage real estate offices, salespersons, and broker associates, while also permitting salespersons to elect to take a course containing relevant information to assist them in understanding how to be effectively supervised by a responsible broker or branch manager." 2. Background. California adopted the Real Estate Act in 1919, to protect the public in real estate and mortgage transactions involved the services of an agent. The requirement of real estate qualifications enables the Commissioner to ascertain whether or not a licensee meets certain standards of knowledge and honesty for the salesperson and broker license. Short-term vacation rental agents, employees of certain lending institutions, and resident managers of apartment buildings and complexes or their employees are exempt from these licensure requirements. To obtain a real estate salesperson license, an applicant must first qualify for and pass a written examination. The AB 345 (Frazier) Page 5 of ? applicant must then submit a license application to be approved by the CalBRE. Prospective real estate broker licensees, in addition to passing a written examination and gaining approval of a broker license application from CalBRE, must also have a minimum of two years of full-time licensed real estate salesperson experience. The broker licensee must submit evidence of this minimum of two years of full-time experience through verification by the licensee's employing broker using an Employment Verification (RE 226). The course requirements for licensure as a real estate broker include eight college level courses on real estate practice, the legal aspects of real estate, real estate finance, real estate appraisal, real estate economics/accounting, and three electives. Both broker and salesperson licenses must be renewed every four years. To renew either a broker or salesperson license, the licensee must submit the appropriate fee and application, as well as submit evidence that he or she has completed the required 45 hours of CalBRE-approved continuing education (CE) courses. These CE courses include 15 specifically earmarked courses in ethics, agency relationships, trust fund handling, fair housing, and risk management and 18 hours of the CE coursework is dedicated to consumer protection. The remaining 12 hours are reserved as CE electives, and licensees may take courses related either to consumer protection or consumer services. These elective courses are meant to enable the licensee to achieve a high level of competence in serving the objectives of consumers who may engage the services of licensees to secure the transfer, financing, or similar objectives with respect to real property, including organizational and management techniques. A licensee who has been in good standing (meaning not having any disciplinary action on record) for 30 continuous years in the state of California and who is 70 years of age or older is exempt from the CE requirements. A licensee may be appointed to manage a branch office or division of the employing broker's or employing corporate designated broker officer's real estate business by an employing real estate broker or corporate designated broker officer. This appointed licensee may also be responsible for overseeing the day-to-day operations of the business, supervising the licensed activities of licensees, and AB 345 (Frazier) Page 6 of ? supervising clerical staff employed in the branch office or division. Any appointment of a licensee must be made through a written contract, in which the appointee accepts the delegated responsibility, and requires the employing broker or corporate designated officer to retain a copy of the contract and send a notice to the CalBRE identifying the appointee and the branch office or division the manager is appointed to supervise. According to the Author, while principal brokers remain accountable for overall supervisorial responsibilities, CalBRE can also hold managers accountable for failure to supervise. Although risk management is one of the earmarked CE courses, it has been suggested by CalBRE that the subject of supervision in risk management should be its own earmarked CE course required for broker licensure renewal. According to CalBRE's website, one of the six most common and recurring types of violations of the Real Estate Law that have resulted in disciplinary action include a lack of supervision on the part of the broker, in violation of BPC Section 10177(h). This section requires a real estate broker to exercise reasonable supervision over the activities of salespersons, or as the designated officer of a corporation, to exercise the activities conducted by the corporation for which a real estate license is required. According to the Author, several states require brokers to complete a course on supervision when renewing their license. Montana requires supervising brokers to complete a three-hour course on supervision to assure competent practice in the real estate industry, while Virginia requires brokers to complete an eight-hour course on management and supervision. Minnesota requires brokers and salespersons to complete a one-hour course on broker supervisory obligations; Maryland requires brokers, office managers, and team leaders to complete a three-hour course on supervision within 90 days of assuming a supervisory position if they did not complete the course during their renewal; and Texas requires designated brokers and licensees delegated supervision of one or more real estate licensees, for a period of longer than six months, to complete a six hour course on broker responsibility. AB 345 (Frazier) Page 7 of ? This bill would reserve three hours of a licensed broker's CE requirements specifically on a course to provide guidance on how to manage real estate offices, salespersons and broker associates. The bill will also allow salespersons to take a course on how to be effectively supervised by a responsible broker or branch manager as part of the licensee's 12 hours of reserved CE elective credits. This bill seeks to resolve the issue of recurrent lack of supervision violations on the part of brokers by requiring broker licensees to take specific CE courses on the topic. 3. Prior/Related Legislation. AB 2105 (DeSaulnier, 2014), would have required the consumer protection CE courses to include instruction in financial elder and dependent adult abuse signs and reporting requirements. ( Status : This bill was vetoed by Governor Schwarzenegger for reasons primarily related to other portions of the bill.) SB 510 (Correa, Chapter 709, Statutes of 2012), established various minimum requirements for an individual to become a branch manager and authorized the Commissioner to discipline a branch manager for failure to supervise branch operations. AB 223 (Negrete McLeod, Chapter 183, Statutes of 2005), required CE requirements to include completion of a three-hour course in risk management that includes principles, practices, and procedures calculated to avoid errors and omissions in the practice of real estate licensed activities. AB 555 (Dutra, Chapter 116, Statutes of 2002), included in the consumer protection CE the subject of California law relating to common interest developments. 4. Arguments in Support. Writing in support of the bill, the California Association of REALTORS (CAR) states that "AB 345 seeks to earmark three hours of a real estate broker's mandated 45 hours of CE for a course on the management and supervision of real estate licensed activity". CAR states AB 345 (Frazier) Page 8 of ? that, "Current law requires a real estate broker to exercise reasonable supervision over the activities of his or her salespersons. Reasonable supervision includes the establishment of policies, rules, procedures and systems to review, oversee, inspect and manage real estate transactions. Existing law also requires real estate licensees renewing a real estate license to complete 45 hours of [CalBRE] approved CE. Currently, 15 hours of that CE requirement are earmarked for specified courses (ethics, agency, trust fund handling, fair housing, and risk management), while 18 hours are dedicated to consumer protection courses, with the remaining 12 hours of CE being elective. C.A.R. supports [this bill] as it will provide guidance to brokers on how to properly manage real estate offices, salespersons, and broker associates, while permitting salespersons to elect to take a course to assist them in understanding how to be effectively supervised." SUPPORT AND OPPOSITION: Support: California Association of REALTORS (Sponsor) Opposition: None on file as of June 2, 2015. -- END --