BILL ANALYSIS Ó SENATE COMMITTEE ON APPROPRIATIONS Senator Ricardo Lara, Chair 2015 - 2016 Regular Session AB 389 (Chau) - Hospitals: language assistance services ----------------------------------------------------------------- | | | | | | ----------------------------------------------------------------- |--------------------------------+--------------------------------| | | | |Version: June 19, 2015 |Policy Vote: HEALTH 9 - 0 | | | | |--------------------------------+--------------------------------| | | | |Urgency: No |Mandate: Yes | | | | |--------------------------------+--------------------------------| | | | |Hearing Date: June 29, 2015 |Consultant: Brendan McCarthy | | | | ----------------------------------------------------------------- This bill meets the criteria for referral to the Suspense File. Bill Summary: AB 389 would require hospitals to post their language assistance policies on their websites. The bill would also require both the Department of Public Health and the Office of Statewide Health Planning and Development to post each hospital's language assistance policy on their respective websites. Fiscal Impact: One-time costs of $270,000 in the first year and $200,000 in the second year to develop policies and regulations and create an information system by the Office of Statewide Health Planning and Development (California Health Data and Planning Fund). According to the Office, it would need to develop an automated system to allow each licensed hospital to upload its language assistance policy, rather than manually posting up to 300 policies each year. AB 389 (Chau) Page 1 of ? Ongoing costs of about $125,000 per year to ensure hospitals have access to the new information technology system, ensure that all hospitals have uploaded current language assistance policies, and respond to questions and complaints from the public by the Office of Statewide Health Planning and Development (California Health Data and Planning Fund). Potential one-time costs up to $150,000 to develop regulations by the Department of Public Health, if another technology arises that replaces internet websites (Licensing and Certification Program Fund). The bill requires the Department of Public Health, by regulation, to direct hospitals to post their language assistance policies using any future technology that replaces internet websites. Minor costs for the Department of Public Health to post hospital language assistance policies on its website (Licensing and Certification Program Fund). Background: Under current law, the Department of Public Health licenses general acute care hospitals and other health facilities. The Office of Statewide Health Planning and Development, amongst other duties, collects and makes available to the public data on hospital finances and operations. Current law requires hospitals to adopt language assistance policies to assist limited English speaking patients and patients with hearing impairments. Language assistance policies must provide, to the extent possible, interpretation services to patients. Hospitals are required to transmit their language assistance policies to the Department of Public Health and to post them in conspicuous locations within the facility. Proposed Law: AB 389 would require hospitals to post their language assistance policies on their websites. The bill would also require both the Department of Public Health and the Office of Statewide Health Planning and Development to post each hospital's language assistance policy on their respective websites. Specific provisions of the bill would: AB 389 (Chau) Page 2 of ? Require hospitals to make their language assistance policies available on their internet websites (beginning July 1, 2016 and updated in January each year); Require the policies to be written in English and up to five languages most commonly spoken in a hospital's service area; If a subsequent technology replaces internet websites, the bill would require the Department of Public Health, by regulation, to direct hospitals to use the subsequent technology to post language assistance policies; Require hospitals to provide their language assistance policies to the Department of Public Health (beginning on July 1, 2016 and each January thereafter), including information on the hospital's efforts to ensure communication with patients; Require the Department to post all hospital language assistance policies on its website or a subsequent technology that replaces internet websites; Require hospitals to provide their language assistance policies to the Office of Statewide Health Planning and Development (beginning on July 1, 2016 and each January thereafter); Require the Office to post all hospital language assistance policies on its website or a subsequent technology that replaces internet websites. Related Legislation: AB 635 (Atkins) would establish a Medi-Cal interpretation program to provide and reimburse for certified medical interpretations services. That bill will be heard in this committee. Staff Comments: The requirement in the bill for two state agencies to post the same information is redundant. Because Department of Public Health licenses hospitals and investigates complaints against hospitals, it would be most appropriate for the Department of Public Health to host this consumer protection information. The only costs that may be incurred by a local agency relate to crimes and infractions. Under the California Constitution, such costs are not reimbursable by the state. AB 389 (Chau) Page 3 of ? -- END --