BILL ANALYSIS                                                                                                                                                                                                    Ó



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          Date of Hearing:  April 27, 2015





                     ASSEMBLY COMMITTEE ON REVENUE AND TAXATION


                                 Philip Ting, Chair





          AB 582  
          (Calderon) - As Amended April 21, 2015





          Majority vote.  Fiscal committee.  


          SUBJECT:  Professionals in Public Service Act of 2015


          SUMMARY:  Establishes a professionals in public service program  
          (Program) within the State Board of Equalization (BOE) to  
          utilize the expertise of private-sector professionals "to help  
          make state governmental activities and practices more  
          streamlined and accessible to small businesses."  Specifically,  
          this bill:


          1)Establishes the Professionals in Public Service Act of 2015  
            (Act).  









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          2)Contains the following legislative findings:

             a)   California is home to some of the most innovative and  
               resourceful entrepreneurs in the world, making it the  
               nation's leader in technology and related industries;

             b)   The state should harness this innovation and leverage it  
               to provide the best possible customer service to all of its  
               citizens in the most cost-effective, efficient, and  
               creative manner;

             c)   Creativity and efficiency should not be limited to the  
               private sector, but rather should be embraced and developed  
               to further the public interest;

             d)   The Act applies a philosophy of success to state  
               government, allowing the most creative private sector  
               professionals to volunteer their time and expertise to make  
               government work better for its citizens; 

             e)   Establishing the professionals in public service program  
               in a California state agency is a model that has been  
               applied successfully by a variety of public and private  
               entities and has proven to be a useful tool to help various  
               processes become more efficient; and,   

             f)   It is the intent of the Legislature that the Act serve  
               as a model for similar measures authorizing other state  
               agencies to utilize and adopt similar programs, where  
               applicable, to support and streamline activities associated  
               with their regulatory responsibilities.

          3)Directs the BOE, by March 1, 2016, to adopt procedures for  
            implementing the Program, and to begin accepting applications  
            within 60 days after their adoption.  At a minimum, these  
            procedures must include all of the following:

             a)   The BOE director (Director) may appoint one or more  
               professionals in public service under the Program during  








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               the Program's existence.  However, the Director shall not  
               appoint more than five professionals in public service  
               during any calendar year;

             b)   Nominations for appointment may be submitted by any  
               entity, public or private;

             c)   An application for appointment may be submitted in  
               writing on a form developed by the BOE, or through an  
               online application process established by the BOE;

             d)   Any person appointed as a professional in public service  
               shall meet at least one of the following qualifications:  
               (1) The individual shall have demonstrated success in  
               working with California small businesses and entrepreneurs;  
               or, (2) The individual shall have successfully developed,  
               invented, or created a product and brought the product to  
               the marketplace;

             e)   A person appointed as a professional in public service  
               shall not have a conflict of interest with the activities  
               of the BOE, including, but not limited to, having any  
               existing business before the BOE;

             f)   A process for screening prospective appointees,  
               including checking backgrounds and references;

             g)   A standard memorandum of understanding that stipulates  
               the responsibilities of each party in undertaking a  
               "professional in public service" [sic] under the Program,  
               including duties, goals, expected outcomes, administrative  
               support, and office participation.  This standard  
               memorandum of understanding may function as a model for  
               future professionals in public service programs; and,        


             h)   A reporting process, as specified.

          4)Provides that the appointment of a professional in public  








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            service shall be made no later than August 1, 2016.  The final  
            date of service of a professional in public service shall be  
            December 31, 2017.    

          5)Provides that, before the effective date of an appointment,  
            every individual selected to participate in the Program shall  
            have entered into a memorandum of understanding with the  
            Director, as specified.

          6)Specifies that procedures adopted under this bill are exempt  
            from the rulemaking provisions of the Administrative Procedure  
            Act.

          7)Provides that, subject to the confidentiality requirements of  
            Government Code Section 15619 and of the Revenue and Taxation  
            Code (R&TC) applicable to the BOE, a professional in public  
            service shall have the following duties:

             a)   Providing recommendations to the BOE on how to  
               streamline, eliminate, or modify potentially inefficient or  
               duplicative activities, processes, and programs, if any, of  
               the BOE;

             b)   Providing recommendations to the BOE on methods to  
               improve program efficiency at the BOE or new initiatives,  
               if any, that may be instituted at the BOE to address the  
               needs of small businesses and entrepreneurs;

             c)   Assisting the BOE in improving outreach and service to  
               small business concerns and entrepreneurs including the  
               following:

               i)     Facilitating meetings and forums to educate small  
                 businesses and entrepreneurs on programs or initiatives  
                 of the BOE;

               ii)    Facilitating in-service sessions with employees of  
                 the BOE on issues of concern to entrepreneurs and small  
                 businesses; and, 








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               iii)   Providing technical assistance or mentorship to  
                 small businesses and entrepreneurs in accessing programs  
                 at the BOE.

          8)Provides that a professional in public service shall serve on  
            a project-based, voluntary basis, and shall be given a  
            timeline for completion.  At the discretion of the Director,  
            the professional in public service shall have access to an  
            office, computer, and other related support services and  
            equipment as the Director determines to be necessary for the  
            professional in public service to discharge his or her duties.  


          9)Specifies that a professional in public service shall report  
            directly to the Director.

          10)Requires the Director to establish an informal working group  
            of professionals in public service to discuss best practices,  
            experiences, obstacles, opportunities, and recommendations.

          11)Requires the Director annually to prepare and submit to the  
            Governor and the Assembly Committee on Jobs, Economic  
            Development, and the Economy a report on the Program, as  
            specified.

          12)Sunsets automatically on January 1, 2022.          

          EXISTING LAW:  


          1)Establishes the BOE, which consists of five voting members:   
            the State Controller and four members elected for four-year  
            terms at gubernatorial elections.  The State is divided into  
            four BOE districts, with the voters of each district electing  
            one member.  (California Constitution Article XIII, Section  
            17.)   

          2)Specifies that any member or ex-member of the BOE, or any  








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            agent employed by it, or the Controller, or ex-Controller, or  
            any person employed by him or her, or any person who has at  
            any time obtained such knowledge from any of the foregoing  
            officers or persons, shall not illegally divulge any of the  
            following items of information concerning the business affairs  
            of companies reporting to the BOE:

             a)   Any information concerning the business affairs of any  
               company that is gained during an examination of its books  
               and accounts or in any other manner, and is not required by  
               law to be reported to the BOE;

             b)   Any information, other than the assessment and the  
               amount of taxes levied, obtained by the BOE in accordance  
               with law from any company other than one concerning which  
               that information is required by law to be made public; and,  


             c)   Any particular item of information relating to the  
               disposition of its earnings contained in the report of a  
               quasi-public corporation that the corporation, by written  
               communication specifying the items and presented at the  
               time when it files its report, requests shall be treated as  
               confidential.  (Government Code Section 15619.)

          FISCAL EFFECT:  The BOE estimates that this bill would have no  
          direct revenue impact.


          COMMENTS:  


          1)The author has provided the following statement in support of  
            this bill:

               California is home to the largest, richest and most diverse  
               economy in the United States. In fact, according to  
               Bloomberg, California has overtaken Brazil as the 7th  
               largest economy in the world.  A significant reason being  








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               the ingenuity of the citizens in our extraordinary state. 


               Small businesses make up 99.2% of all businesses in the  
               state and create two-thirds of all new jobs.  Subsequently,  
               the entrepreneurs and local business owners responsible for  
               California's economic prosperity are some of the best and  
               brightest in the world.  Still, entrepreneurs face many  
               obstacles in today's economy, such as access to capital and  
               access to different markets, however, the biggest obstacle  
               to success is often government itself.  


               Our representative government is designed to give a voice  
               to citizens with different views to debate in a public  
               platform in hopes that consensus can be achieved.   
               Sometimes, legislators pursue policies that can be  
               out-of-touch with the public's interest, or behind the  
               times due to the rapid growth of technological advances.   
               More to the point, governmental processes are highly  
               bureaucratic which leads to slow decision making that can  
               have a direct impact on the private sector. 


               Incorporating a private citizen who has a diverse technical  
               background in business, financial and governmental  
               processes into a governmental entity (e.g. BOE) can provide  
               government employees direct access to an expert who is  
               knowledgeable of the various challenges facing businesses  
               in California today.  The result can potentially give  
               California's business leaders an edge on the world  
               competition to ensure the continued growth of our economy.   
                


          2)Proponents of this bill note the following:

               This bill is a great step in the right direction to support  
               and encourage some of the best and brightest minds in the  








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               private and small business sector to help positively  
               influence the operations and business process and procedure  
               at the governmental agency level.  

               AB 582 would incorporate a private citizen who has a  
               diverse technical background in business, finance and  
               governmental process into a governmental entity where they  
               can provide the knowledge and tools as an expert to make  
               positive influences within the agency. 

          3)The BOE notes the following in its staff analysis of this  
            bill:

              a)   The BOE Members discussed this bill at the March 25,  
               2015 Legislative Committee meeting, but could not support  
               it  :  "Specific issues expressed by the BOE Members include:

               i)     "Is legislation needed to implement a professional  
                 in public service program?  The BOE could internally  
                 explore a professional in public service program through  
                 the BOE's Customer Service & Administrative Efficiency  
                 Committee.  This Committee's roles and responsibilities  
                 include considering issues to improve customer service  
                 and administrative efficiencies.

               ii)    "Should the bill apply to state government in  
                 general?  A number of state entities that currently  
                 provide oversight and investigate state government  
                 operations, such as the Little Hoover Commission and the  
                 California State Auditor, might benefit from such a  
                 program.

               iii)   "The BOE is a tax administration and collection  
                 agency that deals with confidential taxpayer information.  
                  Concerns arise over appointees working in BOE offices  
                 with the secured data that BOE maintains."

              b)   BOE's confidential taxpayer information  :  "The bill  
               authorizes, at the discretion of BOE's Director, the  








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               professional in public service to have access to an office,  
               computer, and other related support services and equipment.  
                The March 26, 2015 amendments require that the  
               professional in public service duties comply with  
               confidentiality requirements in law.  Accordingly, a  
               professional in public service . . . will only have access  
               to information that is currently available on BOE's public  
               website (nonconfidential information)."

              c)   Appointees cannot have a conflict of interest with the  
               activities of the BOE  :  "The extent of the conflict is  
               unclear.  Would a corporate officer of a business that  
               holds a seller's permit be eligible?  Would corporate  
               officers of a company with a history of not filing and  
               paying their sales and use tax returns on time be  
               disqualified?  Does a corporation's audit liability appeal  
               represent a conflict of interest for individuals?  BOE  
               staff will work with the author's office to identify  
               circumstances that pose a conflict of interest, and  
               disqualify an individual from participating in the  
               program." 



              d)   Other states  :  "Texas and Virginia have enacted similar,  
               pilot programs referred to as the Entrepreneur-in Residence  
               Program (EIR).  Texas' EIR program is administered by the  
               Texas Governor's Office of Economic Development and  
               Tourism.  The Governor or the Governor's designee may  
               appoint not more than 10 entrepreneurs-in-residence to  
               state agencies during each fiscal year.  An appointee is a  
               full-time employee of the state agency to which they are  
               appointed.

               "Virginia's EIR program is administered by the Virginia's  
               Secretary of Commerce and Trade.  The Secretary may appoint  
               up to 10 entrepreneurs to serve as  
               entrepreneurs-in-residence with state agencies.  They serve  
               without compensation but, at the discretion of the head of  








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               the agency for which they were appointed, may receive  
               reasonable and necessary expenses incurred in the discharge  
               of their duties as an entrepreneur-in-residence."


          4)Committee Staff Comments

              a)   The Taxpayers' Rights Advocate  :  More than two decades  
               ago, the Legislature enacted the Harris-Katz California  
               Taxpayers' Bill of Rights (Harris-Katz).  That legislation  
               was designed to "ensure that the rights, privacy, and  
               property of California taxpayers are adequately protected  
               during the process of the assessment and collection of  
               taxes."  (R&TC Section 7081.)  Among its many provisions,  
               Harris-Katz directed the BOE to establish the position of  
               the Taxpayers' Rights Advocate (TRA).  (R&TC Section 7083.)  
                The TRA is charged with facilitating the resolution of  
               taxpayer complaints, including complaints alleging  
               unsatisfactory treatment by BOE employees.  (Id.)

               The BOE notes that the TRA is also responsible for  
               monitoring tax and fee programs for compliance with  
               Harris-Katz and recommending new procedures or revisions to  
               existing policy.  The TRA is also charged with recommending  
               changes in statutes, regulations, policies, and procedures  
               to improve service to taxpayers.  Finally, the BOE notes  
               that, under existing law, the BOE must develop and maintain  
               a taxpayer education and information program that includes  
               all of the following:


               i)     A program of written communication with newly  
                 registered taxpayers explaining in simplified terms their  
                 duties and responsibilities, and the most common areas of  
                 noncompliance encountered by participants in their  
                 business or industry;

               ii)    Participation in small business seminars and similar  
                 programs organized by federal, state, and local agencies;








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               iii)   Revision of taxpayer educational materials  
                 explaining the most common areas of taxpayer  
                 noncompliance in simplified terms; and, 

               iv)    Implementation of a continuing education program for  
                 audit and compliance personnel to include the application  
                 of new legislation to taxpayer activities and areas of  
                 recurrent taxpayer noncompliance or inconsistency of  
                 administration.  

               This bill, in turn, is designed with the goal of making  
               state governmental activities and practices more  
               streamlined and accessible to small businesses.  To the  
               extent the Legislature determines that changes in BOE  
               processes and procedures are required to accomplish this  
               end, Committee staff questions whether it might be  
               preferable to augment or refine the existing authority of  
               the TRA, who possesses extensive experience in this field,  
               rather than implement a new program.       


              b)   Defining terms and objectives  :  As noted above, this  
               bill is designed to make state government more accessible  
               to small businesses.  For example, a professional in public  
               service would be responsible for providing recommendations  
               to the BOE on new initiatives to address the needs of small  
               businesses and entrepreneurs.  This bill, however, lacks  
               any definition or guidance regarding what exactly  
               constitutes a "small business".  In addition, this bill  
               requires any appointed professional to have either:  (i)  
               demonstrated success in "working with" California small  
               businesses and entrepreneurs, or (ii) successfully  
               developed a product and brought the product to the  
               marketplace.  These categories, however, are so broad in  
               scope that it is questionable whether they would adequately  
               ensure small businesses, however defined, are given a seat  
               at the table.  For example, would an external consultant or  
               vendor to small businesses meet the definition of a  








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               professional under this bill, even if she worked for a  
               large multi-national firm?  Would a corporate executive at  
               Apple meet the definition for having successfully developed  
               the iPhone and brought it to market?  While the expertise  
               of such individuals may prove invaluable, would it  
               necessarily promote a greater understanding of the issues  
               faced by small businesses in California?

              c)   Keeping things confidential  :  By necessity, a tax agency  
               such as the BOE handles highly sensitive and confidential  
               taxpayer information.  This information includes tax  
               account information, employee personnel records, criteria  
               used for audit selection, and information considered  
               proprietary in nature.  While this bill specifies that a  
               professional in public service will be subject to the  
               confidentiality requirements applicable to the BOE, the  
               potential for inadvertent or intentional misuse of  
               confidential information is amplified in a tax agency  
               setting.  Thus, Committee staff questions whether the BOE  
               is the most appropriate state agency for initiating a pilot  
               program bringing in small business professionals and  
               entrepreneurs from the private sector.   
              
              d)   Prior legislation  :  AB 1675 (Calderon), of the 2013-14  
               Legislative Session, would have established the  
               Entrepreneur-in-Residence Act of 2014 to use the expertise  
               of private-sector entrepreneurs to help make state  
               governmental activities and practices more streamlined and  
               accessible to small businesses.  AB 1675 was held on the  
               Senate Committee on Appropriations' Suspense File.  

              e)   Double-referral  :  This bill was double referred to the  
               Assembly Committee on Jobs, Economic Development, and the  
               Economy and passed that Committee by a vote of 8-0 on April  
               21, 2015.  For additional discussion of this bill's  
               provisions, please refer to that Committee's analysis.       
                   










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          REGISTERED SUPPORT / OPPOSITION:




          Support


          Dell


          TechNet




          Opposition


          None on file
                                                                               



          Analysis Prepared by:M. David Ruff / REV. & TAX. / (916)  
          319-2098




















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