BILL ANALYSIS Ó ----------------------------------------------------------------- |SENATE RULES COMMITTEE | AB 921| |Office of Senate Floor Analyses | | |(916) 651-1520 Fax: (916) | | |327-4478 | | ----------------------------------------------------------------- THIRD READING Bill No: AB 921 Author: Jones (R) Amended: 7/14/15 in Senate Vote: 21 SENATE BUS, PROF. & ECON. DEV. COMMITTEE: 9-0, 6/22/15 AYES: Hill, Bates, Berryhill, Block, Galgiani, Hernandez, Jackson, Mendoza, Wieckowski SENATE APPROPRIATIONS COMMITTEE: 7-0, 7/13/15 AYES: Lara, Bates, Beall, Hill, Leyva, Mendoza, Nielsen ASSEMBLY FLOOR: 78-0, 5/14/15 (Consent) - See last page for vote SUBJECT: Private investigators: Disciplinary Review Committee SOURCE: California Association of Licensed Investigators DIGEST: This bill establishes a Private Investigator Disciplinary Review Committee (DRC) within the Bureau of Security and Investigative Services (Bureau) to review a request of a licensee to contest an administrative fine or to appeal the denial of a license. This bill also authorizes an applicant applying for an original license or renewal of a license as a private investigator (PI) to put his or her email address on the application at his or her discretion. ANALYSIS: AB 921 Page 2 Existing law: 1) Provides for the licensure and regulation of PIs by the Bureau in the Department of Consumer Affairs (DCA) under the Private Investigator Act (Act), which requires the Director of the DCA (Director) to administer and enforce the Act. (Business and Professions Code (BPC) §§ 7512 et. seq.) 2) Defines a "private investigator" as a person, firm, company, association, partnership, or corporation, other than an insurance adjuster, who engages in business to protect persons or makes investigations for the purpose of obtaining information with reference to: a) Crime or wrong-doings against the United States of America. b) The identity, habits, conduct, business, honesty, associations, acts, character, etc. of any person. c) The cause or responsibility for fires, libels, losses, accidents, damage, or injury to persons or property. d) The location, disposition, or recovery of lost or stolen property. e) The securing of evidence to be used in court or investigating committee. (BPC § 7521) 3) Requires the Director to furnish, at least once every two years, one copy of the current licensing law, rules, and regulations to every licensed business under this Act without charge. (BPC § 7519) AB 921 Page 3 4) Authorizes the Director to deny, suspend, or revoke a license if he or she determines that the licensee violated specified provisions in the Act. (BPC § 7561.1) 5) Authorizes the Director to impose a civil penalty of no greater than $500 instead of suspending or revoking a license issued under the Act for the violation of specified provisions if the Director determines that the imposition of the civil penalty better serves the purposes of the Act. (BPC § 7563) 6) Establishes procedures for hearings of denials, suspensions, or revocations of a license in accordance with those in the Government Code. (BPC § 7518) 7) Establishes two Private Security DRCs, one in northern California and one in southern California, which licensees have the option of using to review administrative fines and licensure decisions, except as specified. (BPC §§ 7581.1-7581.5) 8) Establishes an Alarm Company Operator DRC, which licensees have the option of using to review administrative fines and licensure decisions, except as specified. (BPC §§ 7591.17-7591.20) AB 921 Page 4 This bill: 1) Establishes a Private Investigator DRC within the Bureau to review a request from a licensee to contest an administrative fine or appeal the denial of a license. a) The members of the DRC will consist of five members appointed by the Governor: three members actively engaged in the business of licensed private investigation and two public members. Each member of the DRC will be appointed for a term of four years. b) Requires a licensee or applicant for a license, to request review by written notice to the DRC within 30 days of the issuance of a citation and requires the DRC to notify the appellant within 30 days of the review of the DRC's decision. c) Requires the DRC to meet every 60 days or as frequently required and authorizes members of the DRC to be paid per diem and reimbursed for actual travel expenses. d) This DRC will become operative on July 1, 2017. 2) Authorizes an applicant applying for licensure or renewal as a private investigator to put his or her email address on the application at his or her discretion. Background Current law provides for three DRCs within the Bureau. The Private Security Services Act establishes two DRCs, one in Northern California and one in Southern California and the Alarm Company Act establishes one DRC. The DRCs provide their respective applicants and licensees an alternate path to consider appeals of the Bureau's decisions to deny, suspend, or revoke licenses, or assessments of administrative fines. The purpose of the DRC is to consider appeals from applicants and licensees on the Bureau's decisions to issue a fine, or AB 921 Page 5 deny, suspend, or revoke a license. The scheduling of the DRC is dependent on the number of appeals received; therefore, the Bureau states that it is not feasible to establish an annual calendar for DRC meetings. The Bureau posts notices and agendas for its meetings of the Private Security DRCs and Alarm Company DRC in accordance with the noticing requirement prescribed by the Bagley-Keene Open Meeting Act. Currently, meeting notices and agendas remain on the Web site indefinitely. However, older information is archived by year to ensure current information is accessible. The Bureau does not post draft or final minutes for its DRC, or webcast DRC meetings. All DRCs are comprised of five members appointed by the Governor, three of whom are professional members actively engaged in their respective businesses and two of whom are public members. DRC meetings are scheduled depending on the number of appeals received and are conducted in accordance with the Open Meeting Act. The Private Security Services Act and the Alarm Company Operator Act have different processes for their respective DRCs. For Private Security DRCs, applicants and licensees have the option of filing an appeal with the DRC or through the administrative hearing process. If the applicant or licensee requests the appeal to be heard first by the DRC, the applicant or licensee may still appeal a DRC decision through the administrative process. For the Alarm Company Operator DRC, applicants and licensees are required to file their appeal with a DRC first, and are then provided the ability to appeal a DRC decision through the administrative process. The Collateral Recovery DRC in this bill is modeled after the Alarm Company DRC. When applicants and licensees file their appeals to a DRC, Bureau staff schedules the appeal review for an upcoming meeting and mail the respondent information about the meeting and what to expect. Approximately two weeks before a scheduled DRC meeting, Bureau staff provides each DRC member with a case file for each appeal to be heard during the meeting. During the hearing, the applicant or licensee is afforded the opportunity to present his or her case. He or she may be represented by an attorney and may bring witnesses as character references or observers of the incident resulting in the Bureau's action. DRC AB 921 Page 6 members ask questions to clarify issues related to the case to obtain the information needed to make a decision on the appeal. The average hearing time per person is 15-30 minutes. The Bureau staff mail the applicant or licensee the DRC's decision on their appeal within 30 days. In March of this year, the Assembly Committee on Business and Professions and the Senate Committee on Business, Professions and Economic Development held a joint sunset oversight hearing to review several of the boards and bureaus under the DCA, including the Bureau. In the Bureau's sunset report, it noted, "To maximize the efficiency of its disciplinary activities, the [Bureau] ensures that those licensees eligible to have their appeals heard by a Bureau [DRC] are properly notified of this option in a timely manner. Each year, approximately 900 [Bureau] licensees request an appeal of their denials, suspensions, or imposition of fines through DRC[s]." The Bureau notes that the number of pending appeal cases changes depending on the fluctuating quantity of incoming appeal requests from applicants and licensees. It also states that it has been able to address a high number of pending appeals by scheduling two-day hearings and meeting monthly to accommodate the number of appeals. Once an appeal is received by the Bureau, an appellant is generally scheduled for hearing within 30 to 60 days. According to the Bureau, this approach has resulted in no ongoing backlogs. Email Addresses. Under current law, an applicant for a new or renewed PI license is not authorized to provide an email address on his or her application. The current application for a new or renewed PI license does not allow for the addition of an email address, as there is no space for an applicant to fill one in. As email has become an almost primary means of communication, the industry feels that this should be reflected in an update to the license application. The author asserts that it is in the best interest of the consumer that an applicant for an original or renewed private investigator license be allowed to provide the state with a business email address that will be available as a public record along with other specific information regarding individual licensees. This bill will allow an applicant for a new or renewed PI license to use a business email address on his or her application at his or her discretion. AB 921 Page 7 Prior/Related Legislation AB 281 (Gallagher, 2015) establishes a disciplinary review committee for licensed repossessors. (Status: The bill was passed out of the Senate Business, Professions and Economic Development Committee on June 15, 2015, and is pending in the Senate Appropriations Committee.) FISCAL EFFECT: Appropriation: No Fiscal Com.:YesLocal: No According to the Senate Appropriations Committee: Estimated Bureau costs of approximately $14,000 annually to hold four DRC hearings. (Private Investigator Fund) Bureau staff costs of approximately $33,000 annually for 0.5 PY of administrative workload associated with DRC activities. (Private Investigator Fund) Minor and absorbable costs to make necessary information technology changes to the BreEZe system. (Private Investigator Fund) SUPPORT: (Verified7/14/15) California Association of Licensed Investigators (source) OPPOSITION: (Verified7/14/15) None received ARGUMENTS IN SUPPORT: Writing in support of the bill, the California Association of Licensed Investigators states, "AB 921 would amend the Private Investigator Act in the Business and Professions Code to require the establishment of a disciplinary review committee (DRC)? This option could save the licensee time as the matter could be resolved more quickly. This option AB 921 Page 8 could save the Department of Consumer affairs (DCA) time and expense as a DRC decision accepted by the licensee would not proceed through the more expensive adjudicatory route. A licensee who disagrees with a DRC decision would be able to return to the current process?In addition, AB 921 would amend Section 7525.1? This provision has not been revised to allow for an email address be provided. It is in the best interest of the consumer that an applicant for an original or renewed licensed private investigator license provides the state with a business email address that will be available as a public record along with other specific information regarding individual licensees." ASSEMBLY FLOOR: 78-0, 5/14/15 AYES: Achadjian, Alejo, Travis Allen, Baker, Bigelow, Bloom, Bonilla, Bonta, Brough, Brown, Burke, Calderon, Campos, Chang, Chau, Chávez, Chiu, Chu, Cooley, Cooper, Dababneh, Dahle, Daly, Dodd, Eggman, Frazier, Beth Gaines, Gallagher, Cristina Garcia, Eduardo Garcia, Gatto, Gipson, Gomez, Gonzalez, Gordon, Gray, Grove, Hadley, Harper, Roger Hernández, Holden, Irwin, Jones, Jones-Sawyer, Kim, Lackey, Levine, Lopez, Low, Maienschein, Mathis, Mayes, McCarty, Melendez, Mullin, Nazarian, Obernolte, O'Donnell, Olsen, Patterson, Perea, Quirk, Rendon, Ridley-Thomas, Rodriguez, Salas, Santiago, Steinorth, Mark Stone, Thurmond, Ting, Wagner, Waldron, Weber, Wilk, Williams, Wood, Atkins NO VOTE RECORDED: Linder, Medina Prepared by:Janelle Miyashiro / B., P. & E.D. / (916) 651-4104 8/17/15 10:17:43 **** END ****