BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                    AB 1073


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          Date of Hearing:  April 21, 2015


                   ASSEMBLY COMMITTEE ON BUSINESS AND PROFESSIONS


                                Susan Bonilla, Chair


          AB 1073  
          (Ting) - As Amended April 6, 2015


          SUBJECT:  Pharmacy:  prescription drug labels.


          SUMMARY:  Requires the Board of Pharmacy (BOP) to post  
          translated standardized directions for use in at least five  
          languages other than English on its website.  The bill requires  
          pharmacists to provide these directions to patients with limited  
          English proficiency, and limits the liability against pharmacies  
          if the inaccurate standardized translations are provided to a  
          patient. 


          EXISTING LAW:


          1)Provides for the licensure and regulation of pharmacists by  
            the BOP within the Department of Consumer Affairs (DCA).  
            (Business and Professions Code (BPC) § 4101 et seq.)


          2)Requires that each prescription dispensed by a pharmacist must  
            be in a container complying with state and federal law and  
            correctly labeled as specified, including:  (BPC § 4076)

             a)   Unless otherwise ordered by the prescriber, the  
               manufacturer's trade name of the drug or the generic name  








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               and the name of the manufacturer;

             b)   The directions for the use of the drug;

             c)   The name of the patient or patients;

             d)   The name of the prescriber;

             e)   The date of issue;

             f)   The name and address of the pharmacy, and prescription  
               number or other means of identifying the prescription;

             g)   The strength of the drug or drugs dispensed;

             h)   The quantity of the drug or drugs dispensed;

             i)   The expiration date of the effectiveness of the drug  
               dispensed;

             j)   The condition for which the drug was prescribed and the  
               condition is indicated on the prescription; and,

             aa)  The physical description of the dispensed medication,  
               including its color, shape, and any identification code  
               that appears on the tablets or capsules.

          3)Requires the BOP to promulgate regulations that require, on or  
            before January 1, 2011, a standardized, patient-centered,  
            prescription drug label on all prescription medicine dispensed  
            to patients in California.  (BPC § 4076.5) 


          THIS BILL:


          1) Requires a dispenser to use a standardized direction for use  
            on the label of the prescription container from a list in  
            existing regulations.








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          2)Requires the BOP to make available translations of the  
            standardized directions for use, in a minimum of five (5)  
            languages other than English, 


          3)Requires the BOP to post the standardized directions for use  
            on its website.


          4)Requires a dispenser, upon request of a patient, to provide  
            the appropriate translated standardized direction for use, and  
            append it to the label on a patient's prescription container  
            or provide it on a supplemental document.


          5)Authorizes a dispenser to provide his or her own translated  
            directions as an alternative.


          6)Exempts a dispenser who complies with the requirement to  
            select the translated standardized direction for use from  
            civil liability if there is an error in appending the  
            direction for use to the medication container or on a  
            supplemental document. 


          7)FISCAL EFFECT:  Unknown.  This bill is keyed fiscal by the  
            Legislative Counsel.


          COMMENTS:


          1)Purpose. This bill is sponsored by the  Board of Pharmacy  .   
            According to the author, "Access to healthcare is undermined  
            if patients and medical professionals cannot communicate  
            effectively.  AB 1073 would help limited-English proficient  








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            (LEP) patients across California access healthcare in their  
            primary language by helping them understand prescription drug  
            information in their primary language, a need that can  
            literally be a matter of life and death.  This bill would  
            require pharmacists to provide LEP patients with translated  
            directions for use on prescription drug labels, by ensuring  
            that all LEP patients understand how to take their medication  
            safely and without error." 


          2)Background.  Business and Professions Code section 4076.5,  
            requires the BOP to develop standardized, patient-centered  
            prescription labels.  In 2010, the BOP adopted regulations to  
            require directions for use and improved font types and sizes  
            on the labels of prescription drug containers.  


            In order to address the needs of patients with LEP, the BOP  
            regulations also require pharmacies to provide oral  
            translation services in at least 12 languages via on-site or  
            telephone - based interpretive services.  The BOP is also  
            required to publish on its website standardized and translated  
            directions for use in at least five languages other than  
            English including, 1) Chinese, 2) Korean, 3) Russian, 4)  
            Spanish and 5) Vietnamese.  However, these translations have  
            not been widely adopted by pharmacies due to concerns about  
            liability in the event that there are errors in the translated  
            materials that pharmacy staff may be unable to detect.  


            Patients with Limited English Proficiency (LEP).  A report  
            from the Institute of Medicine estimates that at least 1.5  
            million Americans are sickened, injured or killed each year  
            because of medication errors.  This is particularly troubling  
            when one examines the growing and diverse population of  
            California.  According to data from the 2010 U.S. Census, of  
            the more than 6.5 million residents of California, one out of  
            every five speak English "less than very well."  Additionally,  
            over 44% of Californians speak a language other than English  








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            at home and almost half of Medi-Cal enrollees have LEP.  


            It can be difficult for even the most educated patient to  
            understand complicated medication regimens.  According to an  
            article in the Journal of the American Medical Association,  
            46% of adults cannot understand the information listed on  
            their prescription drug labels.  When factoring in a patient  
            who has LEP, this problem is exacerbated as there are  
            communication barriers that may result in a lack of  
            understanding and a lack of adherence to a prescribed  
            medication regimen.  For example, a study in the Journal of  
            the American Medical Association revealed that patients who  
            have LEP, who do not receive adequate interpreter services  
            when needed, are unlikely to understand their diagnosis and  
            treatment provided by their physician.  Additionally, a study  
            in the Journal of General Internal Medicine found that  
            patients who have LEP, who received translated standardized  
            directions for use, were more likely to take a single  
            prescription medication appropriately, dose more medications  
            correctly in a multi-drug regimen and simplify medication use  
            by consolidating when pills should be taken.  


            Other States.  In 2007, a study in the Journal of the American  
            Medical Association found that of 200 pharmacists in New York  
            City, 88% reported serving patients with LEP.  The pharmacists  
            reported that 78% of the patients spoke Spanish and 16% spoke  
            Chinese.  


            In 2012, New York enacted the first state law that requires  
            all chain and mail order pharmacies to provide comprehensive  
            translation and interpretation services for patients who have  
            LEP, including written translations of all prescription drug  
            labels and directions for use.  


          3)Prior Related Legislation.  SB 204 (Corbett) of 2013,  








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            originally required translations of the direction for use in  
            non-English languages published on the BOP's website to be  
            used on labeling prescription containers, but was later  
            amended to require the BOP to survey pharmacists' compliance  
            with using standardized directions.  NOTE: This bill was  
            vetoed by Governor Brown because he indicated that the BOP did  
            not have the resources to conduct the surveys. 


          ARGUMENTS IN SUPPORT:


          The  Board of Pharmacy  (sponsor) writes in support, "The board  
          believes that AB 1073 contains important provisions to aid  
          patients in understanding how to take their prescription  
          medications accurately.  Moreover, AB 1073 represents another  
          important milestone in the development of patient-centered  
          labels in California.  Enactment of this bill will encourage  
          pharmacists to cut and paste the translations available from the  
          board's Web site, when applicable, who currently state they are  
          reluctant to use them because they cannot read the language  
          themselves - the waiver of liability for an inadvertent mistake  
          resolves this issue." 


          The  California Healthy Nail Salon Collaborative  writes in their  
          letter of support, "The Collaborative comprises over 40 public  
          health and environmental advocates, nail salon workers and  
          owners, and allies in government agencies.  The Collaborative  
          focuses on language access for members of the nail salon  
          community, 59-80 % are Vietnamese.  Many of those individuals  
          are Limited English Proficient?We think that AB 1073 is a good  
          idea and it's about time, especially given the diversity of  
          language in California." 


          The  California Pan-Ethnic Health Network  states in their letter  
          of support, "A patient's first and best source of information  
          about their medication is the prescription label?LEP patients  








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          are more than twice as likely as English speaking patients to  
          have difficulty understanding their medications.  This lack of  
          understanding results in an increased risk of adverse drug  
          reactions and non-compliance with drug regimens." 


          AMENDMENT:


          In order to clarify that it is the professional judgment of a  
          dispenser to decide when a standardized direction or use on the  
          label of a prescription is applicable, the following amendment  
          should be made:


          On page 2, in line 4, after "when applicable" please add:  and in  
          the professional judgment of a dispenser  


          ARGUMENTS IN OPPOSITION:


          None on file.


          REGISTERED SUPPORT:





          Board of Pharmacy (sponsor)


          California Healthy Nail Salon Collaborative


          California Pan-Ethnic Health Network









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          REGISTERED OPPOSITION:


          None on file.




          Analysis Prepared by:Le Ondra Clark Harvey, Ph.D. / B. & P. /  
          (916) 319-3301