BILL ANALYSIS Ó AB 1107 Page 1 Date of Hearing: April 21, 2015 ASSEMBLY COMMITTEE ON BUSINESS AND PROFESSIONS Susan Bonilla, Chair AB 1107 (Irwin) - As Amended April 8, 2015 SUBJECT: Sellers of travel: regulation. SUMMARY: Authorizes electronic billing of a seller of travel (SOT) by the Travel Consumer Restitution Corporation; requires that the SOT retain business records for at least three years for auditing purposes; and, provides for cost recovery for the Attorney General's office when a violation is found during an audit of business records. EXISTING LAW: 1)Defines a SOT as a person who sells, provides, furnishes, contracts for, arranges, or advertises that he or she can or may arrange, or has arranged, at wholesale or retail either of the following: air or sea transportation either separately or in conjunction with other travel services, or land or water vessel transportation, other than sea carriage, either separately or in conjunction with other travel services if the total charge to the passenger exceeds three hundred dollars ($300). (Business and Professions Code (BPC) Section 17550.1(a)) AB 1107 Page 2 2)Excludes from the definition of a SOT the following: an air carrier; an ocean carrier; a hotel, motel, or similar lodging establishment that arranges for transportation for its registered guests; a motor club; or a motor or rail carrier or water vessel operator operating from a state, federal, or other governmental entity. (BPC Section 17550.1(b)) 3)Requires a SOT to register with the Attorney General's office (AG). (BPC Section 17550.20) 4)Mandates a SOT deposit all funds received from a passenger for air or sea transportation for any person, or for any travel services offered by the seller of travel, and any refunds made by carriers or providers of travel services, into a secure trust account. (BPC 17550.15) 5)Limits the use of monies in the trust account to be used for payment for transportation or travel service purchased by the passenger, for payment to the Airlines Reporting Corporation, for commission due to the SOT, and to make refunds to the passenger, as specified. (BPC Section 17550.15(c)) 6)Requires a SOT to file an irrevocable agreement with the AG or a district attorney to allow examination of all business records at its written request. (BPC Section 17550.15(f)) 7)Establishes the Travel Consumer Restitution Corporation (TCRC) which creates the Travel Consumer Restitution Fund as a mechanism for an aggrieved passenger to be reimbursed when a SOT fails to provide for travel or in the event that a SOT becomes insolvent. (BPC Section 17550.38) 8)Authorizes the TCRC to bill a SOT for fees necessary to AB 1107 Page 3 maintain the fund. (BPC 17550.44) 9)Directs the TCRC to mail a SOT any assessments required to maintain the fund. (BPC Section 17550.44) THIS BILL: 1) Requires a SOT to maintain business records for a minimum of three years. 2)Gives the AG the right to recover costs when an audit reveals a violation of this chapter, as specified. 3)Allows the TCRC to bill a SOT assessments to maintain the funds in a manner including electronic means. 4)Makes other non-substantive, technical changes. FISCAL EFFECT: Unknown. This bill is keyed fiscal by the Legislative Counsel. COMMENTS: 1)Purpose. This bill is sponsored by the California Coalition of Travel Organizations . According to the author, "AB 1107 is intended to update California's unique and effective Seller of Travel (SOT) law in order to enhance the consumer protections and the efficiency of the law, by authorizing electronic billing by the Travel Consumer Restitution Corporation (TCRC) of sellers of travel to support the travel restitution fund, AB 1107 Page 4 requiring that SOTs retain at least 3 years of business records for auditing purposes, and allowing the Attorney General's office to recover its costs from an audit when a violation has been determined." 2)Background. In 1995, the State of California enacted the SOT Law designed to protect consumers from unscrupulous travel providers. Several other states, including Florida, Hawaii, Iowa, Nevada, and Washington, have their own versions of SOT laws that require registration and trust funds provisions similar to California. The SOT law requires a seller of travel to register with the AG's office and mandates that passenger funds be maintained in a trust account. As part of the SOT law, the Travel Consumer Restitution Fund was established to provide an expeditious route for aggrieved passengers to recover for loss when a seller of travel fails to deliver the travel documents, becomes insolvent, or refuses to refund a client. Business Records Requirement. The current law only requires that a SOT provide to the AG all business records relating for auditing purposes upon request. However, the law is silent on the amount of time that a SOT must retain the records. There are no uniform standards for the amount of time a business should keep its business records. Recommendations vary depending on the type of record. For example, the Internal Revenue Service typically recommends that tax records be kept for seven years. Most certified public accounts similarly recommend that all documentation relating a business be retained for seven years. Aside from good business practice, there is no law preventing a business to dispose of records at an earlier time. This bill amends the law so that a SOT is explicitly instructed to retain records for at least three years. Recovery of Costs by the AG. Under the SOT law, the AG is AB 1107 Page 5 vested with the duty to audit a SOT for compliance with the trust fund provisions. While this is not a typical function of the AG, the AG is charged with auditing the Travel Consumer Restitution Corporation (BPC Section 17550.53) and Charitable Trusts (GC Section 12598). For these auditing services, the AG is entitled to cost recovery. Further, it is typical for the AG to recovery costs and fees from a court proceeding regardless of statutory mandates. This bill mirrors the provisions in the other statutes relating to auditing by the AG and is consistent with the award of costs and fees for other legal actions. Billing by Electronic Means. When the SOT law was drafted in 1996, the provision allowing the TCRC to assess fees to a SOT was drafted using language requiring delivery by mail. Technology has advanced since that time and this bill logically give the authority to bill in a manner determined by the TCRC including electronic means. REGISTERED SUPPORT: California Coalition of Travel Organizations (sponsor) REGISTERED OPPOSITION: None on file. AB 1107 Page 6 Analysis Prepared by:Christian Jagusch / B. & P. / (916) 319-3301