BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                    AB 1107


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          Date of Hearing:  April 21, 2015


                   ASSEMBLY COMMITTEE ON BUSINESS AND PROFESSIONS


                                Susan Bonilla, Chair


          AB 1107  
          (Irwin) - As Amended April 8, 2015


          SUBJECT:  Sellers of travel:  regulation.


          SUMMARY:  Authorizes electronic billing of a seller of travel  
          (SOT) by the Travel Consumer Restitution Corporation; requires  
          that the SOT retain business records for at least three years  
          for auditing purposes; and, provides for cost recovery for the  
          Attorney General's office when a violation is found during an  
          audit of business records. 


          EXISTING LAW:


          1)Defines a SOT as a person who sells, provides, furnishes,  
            contracts for, arranges, or advertises that he or she can or  
            may arrange, or has arranged, at wholesale or retail either of  
            the following: air or sea transportation either separately or  
            in conjunction with other travel services, or land or water  
            vessel transportation, other than sea carriage, either  
            separately or in conjunction with other travel services if the  
            total charge to the passenger exceeds three hundred dollars  
            ($300).  (Business and Professions Code (BPC) Section  
            17550.1(a))










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          2)Excludes from the definition of a SOT the following: an air  
            carrier;  an ocean carrier; a hotel, motel, or similar lodging  
            establishment that arranges for transportation for its  
            registered guests;  a motor club; or a motor or rail carrier  
            or water vessel operator operating from a state, federal, or  
            other governmental entity.  (BPC Section 17550.1(b))


          3)Requires a SOT to register with the Attorney General's office  
            (AG).  (BPC Section 17550.20)


          4)Mandates a SOT deposit all funds received from a passenger for  
            air or sea transportation for any person, or for any travel  
            services offered by the seller of travel, and any refunds made  
            by carriers or providers of travel services, into a secure  
            trust account.  (BPC 17550.15)


          5)Limits the use of monies in the trust account to be used for  
            payment for transportation or travel service purchased by the  
            passenger, for payment to the Airlines Reporting Corporation,  
            for commission due to the SOT, and to make refunds to the  
            passenger, as specified.  (BPC Section 17550.15(c))


          6)Requires a SOT to file an irrevocable agreement with the AG or  
            a district attorney to allow examination of all business  
            records at its written request.  (BPC Section 17550.15(f))


          7)Establishes the Travel Consumer Restitution Corporation (TCRC)  
            which creates the Travel Consumer Restitution Fund as a  
            mechanism for an aggrieved passenger to be reimbursed when a  
            SOT fails to provide for travel or in the event that a SOT  
            becomes insolvent.  (BPC Section 17550.38) 


          8)Authorizes the TCRC to bill a SOT for fees necessary to  








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            maintain the fund.  (BPC 17550.44)


          9)Directs the TCRC to mail a SOT any assessments required to  
            maintain the fund.  (BPC Section 17550.44)


          THIS BILL: 


          1) Requires a SOT to maintain business records for a minimum of  
            three years.


          2)Gives the AG the right to recover costs when an audit reveals  
            a violation of this chapter, as specified. 


          3)Allows the TCRC to bill a SOT assessments to maintain the  
            funds in a manner including electronic means. 


          4)Makes other non-substantive, technical changes.


          FISCAL EFFECT:  Unknown.  This bill is keyed fiscal by the  
          Legislative Counsel.


          COMMENTS:


          1)Purpose.  This bill is sponsored by the  California Coalition  
            of Travel Organizations  .  According to the author, "AB 1107 is  
            intended to update California's unique and effective Seller of  
            Travel (SOT) law in order to enhance the consumer protections  
            and the efficiency of the law, by authorizing electronic  
            billing by the Travel Consumer Restitution Corporation (TCRC)  
            of sellers of travel to support the travel restitution fund,  








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            requiring that SOTs retain at least 3 years of business  
            records for auditing purposes, and allowing the Attorney  
            General's office to recover its costs from an audit when a  
            violation has been determined."


          2)Background.  In 1995, the State of California enacted the SOT  
            Law designed to protect consumers from unscrupulous travel  
            providers.  Several other states, including Florida, Hawaii,  
            Iowa, Nevada, and Washington, have their own versions of SOT  
            laws that require registration and trust funds provisions  
            similar to California.  The SOT law requires a seller of  
            travel to register with the AG's office and mandates that  
            passenger funds be maintained in a trust account.  As part of  
            the SOT law, the Travel Consumer Restitution Fund was  
            established to provide an expeditious route for aggrieved  
            passengers to recover for loss when a seller of travel fails  
            to deliver the travel documents, becomes insolvent, or refuses  
            to refund a client.  


            Business Records Requirement.  The current law only requires  
            that a SOT provide to the AG all business records relating for  
            auditing purposes upon request.  However, the law is silent on  
            the amount of time that a SOT must retain the records.  There  
            are no uniform standards for the amount of time a business  
            should keep its business records.  Recommendations vary  
            depending on the type of record.  For example, the Internal  
            Revenue Service typically recommends that tax records be kept  
            for seven years.  Most certified public accounts similarly  
            recommend that all documentation relating a business be  
            retained for seven years.  Aside from good business practice,  
            there is no law preventing a business to dispose of records at  
            an earlier time.  This bill amends the law so that a SOT is  
            explicitly instructed to retain records for at least three  
            years.


            Recovery of Costs by the AG.  Under the SOT law, the AG is  








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            vested with the duty to audit a SOT for compliance with the  
            trust fund provisions.  While this is not a typical function  
            of the AG, the AG is charged with auditing the Travel Consumer  
            Restitution Corporation (BPC Section 17550.53) and Charitable  
            Trusts (GC Section 12598).  For these auditing services, the  
            AG is entitled to cost recovery.  Further, it is typical for  
            the AG to recovery costs and fees from a court proceeding  
            regardless of statutory mandates.  This bill mirrors the  
            provisions in the other statutes relating to auditing by the  
            AG and is consistent with the award of costs and fees for  
            other legal actions.


            Billing by Electronic Means.  When the SOT law was drafted in  
            1996, the provision allowing the TCRC to assess fees to a SOT  
            was drafted using language requiring delivery by mail.   
            Technology has advanced since that time and this bill  
            logically give the authority to bill in a manner determined by  
            the TCRC including electronic means. 


          REGISTERED SUPPORT:





          California Coalition of Travel Organizations (sponsor)




          REGISTERED OPPOSITION: 


          None on file.











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          Analysis Prepared by:Christian Jagusch / B. & P. / (916)  
          319-3301