BILL ANALYSIS Ó SENATE COMMITTEE ON APPROPRIATIONS Senator Ricardo Lara, Chair 2015 - 2016 Regular Session AB 1114 (Bonilla) - Health care: eligibility and enrollment ----------------------------------------------------------------- | | | | | | ----------------------------------------------------------------- |--------------------------------+--------------------------------| | | | |Version: June 15, 2015 |Policy Vote: HEALTH 8 - 0 | | | | |--------------------------------+--------------------------------| | | | |Urgency: No |Mandate: No | | | | |--------------------------------+--------------------------------| | | | |Hearing Date: July 13, 2015 |Consultant: Brendan McCarthy | | | | ----------------------------------------------------------------- This bill meets the criteria for referral to the Suspense File. Bill Summary: AB 1114 would define the "forms and notices" that are required to be translated into threshold languages as part of the application and enrollment process for Medi-Cal and coverage through Covered California. Fiscal Impact: Ongoing costs of about $200,000 per year to oversee the translation of documents and incorporation of those translated documents into the automated systems for establishing eligibility and enrollment in health care coverage (General Fund and federal funds). One-time costs up to $2 million to translate documents into the required threshold languages (General Fund and federal funds). Under current law, the Department is required to translate the single application into the threshold languages. However, the Department is not specifically required to translate redetermination forms, notices of action, or forms and letters explaining benefits into the threshold languages. AB 1114 (Bonilla) Page 1 of ? According to the Department, the exact number of documents or pages within those documents in not known, but could be as high as 1,000 total pages. The estimated cost for translation of these kind of documents is about $1,000 per page. Unknown costs to make programmatic changes to information technology systems (General Fund, federal funds, special fund). Through the CalHEERs system, eligibility determinations and notifications for Medi-Cal and Covered California are largely automated. Currently, CalHEERs has only been programmed to issue redetermination forms or notices of action in English or Spanish (depending on the applicant's stated language preference). In order to issue redetermination forms, notices of action, and other documents in the applicant/enrollee's language of preference, the CalHEERs system will need programming changes. Background: Under current law, Medi-Cal and Covered California are required to provide the single application for coverage in "threshold languages". The threshold depends on the size of the plan's enrollment and the number of limited-English proficient enrollees. Currently there are thirteen threshold languages in the state with regards to Medi-Cal (Spanish, Vietnamese, Cantonese, Mandarin, Farsi, Cambodian, Korean, Tagalog, Russian, Armenian, Arabic, Hmong and other Chinese languages). Prior to the implementation of CalHEERs and the joint application process for Medi-Cal and Covered California, redetermination forms were translated into threshold languages and sent to enrollees based on the enrollee's language preference. However, after the implementation of the single application process, redetermination forms and notices of action have only been sent in English and Spanish. AB 1296 (Bonilla, Statutes of 2011) created a process for the Department of Health Care Services and Covered California to develop plans and procedures for enrollment in state health care programs. The sponsors of that bill indicate that their intention was to require enrollment applications as well as redetermination forms and notices to be translated into the Medi-Cal threshold languages. However, the Department of Health Care Services has not done so and a court has ruled that current law only requires the enrollment form to be translated into the AB 1114 (Bonilla) Page 2 of ? threshold languages. (Although there are more general requirements in state and federal law requiring access to services for limited English-speaking populations.) Proposed Law: AB 1114 would define the "forms and notices" that are required to be translated into threshold languages as part of the application and enrollment process for Medi-Cal and coverage through Covered California. The bill would define "forms and notices" to include application, renewal, and other forms and letters needed to obtain or retain eligibility, benefits, or services, and all notices affecting the legal rights of applicants, beneficiaries, and enrollees. Staff Comments: The definition of "forms and notices" in the bill is very broad, and could encompass documents including application forms and notices of action, but also information on Medi-Cal managed care plan choices, benefits covered by Medi-Cal, processes for appealing decisions by the Medi-Cal program and/or a Medi-Cal managed care plan, and many other documents. -- END --