California Legislature—2015–16 Regular Session

Assembly BillNo. 1131


Introduced by Assembly Member Dababneh

February 27, 2015


An act to amend Section 1633.3 of the Civil Code, and to amend Sections 38.5, 38.8, 663, 678, and 678.1 of the Insurance Code, relating to electronic records.

LEGISLATIVE COUNSEL’S DIGEST

AB 1131, as introduced, Dababneh. Insurance: electronic transmission.

Existing law generally requires that any required notice related to insurance transactions be made by mail. Existing law authorizes an insurer, under specified conditions, to provide by electronic transmission the required offer of renewal for automobile insurance, the required offer of renewal or conditional renewal for property insurance, the required offer of coverage or renewal or any disclosure required regarding earthquake insurance, and the offer of renewal for a workers’ compensation policy.

Existing law also generally requires that, a record, signature, or contract may not be denied legal effect or enforceability because it is in electronic form. Existing law exempts from this requirement disability insurance and life insurance policies and certificates offered for sale to individuals 65 years of age or older, notice of an increase in premiums on an individual life insurance policy, individual life insurance policies with a face value of less than $10,000, a policy of individual life insurance that is initially delivered or issued for delivery in the state on and after January 1, 1990, applications for life insurance or annuity, and a policy replacement notice.

This bill would authorize additional persons to send records by electronic transmission by providing that an insurer, agent, broker, or any other person licensed by the Department of Insurance may send electronic records. This bill would expand the scope of electronic notice provisions by allowing the above licensees to send any written record by electronic transmission if not specifically excluded and if the licensee meets specified requirements.

This bill would make conforming changes.

Vote: majority. Appropriation: no. Fiscal committee: no. State-mandated local program: no.

The people of the State of California do enact as follows:

P2    1

SECTION 1.  

Section 1633.3 of the Civil Code, as amended
2by Section 3 of Chapter 913 of the Statutes of 2014, is amended
3to read:

4

1633.3.  

(a) Except as otherwise provided in subdivisions (b)
5and (c), this title applies to electronic records and electronic
6signatures relating to a transaction.

7(b) This title does not apply to transactions subject to the
8following laws:

9(1) A law governing the creation and execution of wills, codicils,
10or testamentary trusts.

11(2) Division 1 (commencing with Section 1101) of the Uniform
12Commercial Code, except Sections 1206 and 1306.

13(3) Divisions 3 (commencing with Section 3101), 4
14(commencing with Section 4101), 5 (commencing with Section
155101), 8 (commencing with Section 8101), 9 (commencing with
16Section 9101), and 11 (commencing with Section 11101) of the
17Uniform Commercial Code.

18(4) A law that requires that specifically identifiable text or
19disclosures in a record or a portion of a record be separately signed,
20including initialed, from the record. However, this paragraph does
21not apply to Section 1677 or 1678 of this code or Section 1298 of
22the Code of Civil Procedure.

23(c) This title does not apply to any specific transaction described
24in Section 17511.5 of the Business and Professions Code, Section
2556.11, 56.17, 798.14, 1133, or 1134 of, Section 1689.6, 1689.7,
26or 1689.13 of, Chapter 2.5 (commencing with Section 1695) of
27Title 5 of Part 2 of Division 3 of, Section 1720, 1785.15, 1789.14,
P3    11789.16, or 1793.23 of, Chapter 1 (commencing with Section
21801) of Title 2 of Part 4 of Division 3 of, Section 1861.24, 1862.5,
31917.712, 1917.713, 1950.6, 1983, 2924b, 2924c, 2924f, 2924i,
42924j, 2924.3, or 2937 of, Article 1.5 (commencing with Section
52945) of Chapter 2 of Title 14 of Part 4 of Division 3 of, Section
62954.5 or 2963 of, Chapter 2b (commencing with Section 2981)
7or 2d (commencing with Section 2985.7) of Title 14 of Part 4 of
8Division 3 of, Section 3071.5 of, Part 5 (commencing with Section
94000) of Division 4 of, or Part 5.3 (commencing with Section
106500) of Division 4 of this code, subdivision (b) of Section 18608
11or Section 22328 of the Financial Code, Section 1358.15, 1365,
121368.01, 1368.1, 1371, or 18035.5 of the Health and Safety Code,
13Section 662, paragraph (2) of subdivision (a) of Section 663, 664,
14667.5, 673, 677, paragraph (2) of subdivision (a) of Section 678,
15subdivisions (a) and (b) of Section 678.1, Sectionbegin delete 786, 10113.7,
1610127.7, 10127.9, 10127.10,end delete
10192.18, 10199.44, 10199.46,
1710235.16, 10235.40,begin delete 10509.4, 10509.7,end delete 11624.09, or 11624.1 of
18the Insurance Code, Section 779.1, 10010.1, or 16482 of the Public
19Utilities Code, or Section 9975 or 11738 of the Vehicle Code. An
20electronic record may not be substituted for any notice that is
21required to be sent pursuant to Section 1162 of the Code of Civil
22Procedure. Nothing in this subdivision shall be construed to
23prohibit the recordation of any document with a county recorder
24by electronic means.

25(d) This title applies to an electronic record or electronic
26signature otherwise excluded from the application of this title under
27subdivision (b) when used for a transaction subject to a law other
28than those specified in subdivision (b).

29(e) A transaction subject to this title is also subject to other
30applicable substantive law.

31(f) The exclusion of a transaction from the application of this
32title under subdivision (b) or (c) shall be construed only to exclude
33the transaction from the application of this title, but shall not be
34construed to prohibit the transaction from being conducted by
35electronic means if the transaction may be conducted by electronic
36means under any other applicable law.

37(g) This section shall remain in effect only until January 1, 2019,
38and as of that date is repealed, unless a later enacted statute, that
39is enacted before January 1, 2019, deletes or extends that date.

P4    1

SEC. 2.  

Section 38.5 of the Insurance Code, as amended by
2Section 4 of Chapter 369 of the Statutes of 2013, is amended to
3read:

4

38.5.  

(a) begin insert(1)end insertbegin insertend insertAny writtenbegin delete noticeend deletebegin insert recordend insert required to be given
5or mailed to any person bybegin delete an insurerend deletebegin insert a licenseeend insert relating to any
6insurance on risks or on operations in this state not excepted by
7subdivision (a),begin delete (b),end delete (c), (d), (e), or (g) of Section 1851 from the
8coverage of Chapter 9 (commencing with Section 1850.4) of Part
92 of Division 1 of this code may, if not excluded by subdivision
10(b) or (c) of Section 1633.3 of the Civil Code, be provided by
11electronic transmission pursuant to Title 2.5 (commencing with
12Section 1633.1) of Part 2 of Division 3 of the Civil Code, if each
13party has agreed to conduct the transaction by electronic means
14pursuant to Section 1633.5 of thebegin delete Civil Code.end deletebegin insert Civil Code, and if
15the end insert
begin insertlicensee complies with the provisions of this section. A valid
16electronic signature shall be sufficient for any provision of law
17requiring a written send insert
ignature. begin delete The affidavit of the person who
18initiated the electronic transmission, stating the facts of that
19transmission into an information processing system outside of the
20control of the sender or of any person that sent the electronic record
21on behalf of the sender, is prima facie evidence that the notice was
22transmitted and shall be sufficient proof of notice. Any notice
23provided by electronic transmission shall be treated as if mailed
24or given for the purposes of any provision of this code, except as
25provided by subdivision (g) of Section 1633.15 of the Civil Code.
26The insurance company shall maintain a system for confirming
27that any notice or document that is to be provided by electronic
28means has been sent in a manner consistent with Section 1633.15
29of the Civil Code. A valid electronic signature shall be sufficient
30for any provision of law requiring a written signature. The
31insurance company shall retain a copy of the confirmation and
32electronic signature, when either is required, with the policy
33information so that they are retrievable upon request by the
34Department of Insurance while the policy is in force and for five
35years thereafter.end delete

begin delete

36(b) The offer of renewal required by Sections 663 and 678, the
37notice of conditional renewal required by Section 678.1, and the
38offer of coverage or renewal or any disclosure required by Section
3910086 and the offer of renewal for a workers’ compensation policy
P5    1may be provided by electronic transmission if an insurer complies
2with all of the following:

end delete
begin insert

3(2) For purposes of this section, the definitions set forth in
4Section 1633.2 of the Civil Code shall apply. The term “licensee”
5means an insurer, agent, broker, or any other person who is
6required to be licensed by the department.

end insert

7begin insert(b)end insertbegin insertend insertbegin insertIn order to transmit a record electronically, a licensee shall
8comply with all of the following:end insert

9(1) begin deleteAn insurer, or insurer’s end deletebegin insertA licensee, or licensee’s end insert
10representative, acquires the consent of thebegin delete insuredend deletebegin insert personend insert to opt
11in to receive thebegin delete offer, notice, or disclosureend deletebegin insert recordend insert by electronic
12transmission, and thebegin delete insuredend deletebegin insert personend insert has not withdrawn that
13consent, prior to providing the begin delete offer, notice, or disclosureend delete begin insert recordend insert
14 by electronic transmission.begin delete An insured’send deletebegin insert A person’send insert consent may
15be acquired verbally, in writing, or electronically. If consent is
16acquired verbally, thebegin delete insurerend deletebegin insert licenseeend insert shall confirm consent in
17writing or electronically. Thebegin delete insurerend deletebegin insert licenseeend insert shall retain a record
18of thebegin delete insured’send deletebegin insert person’send insert consent to receive the begin delete offer, notice, or
19disclosureend delete
begin insert recordend insert by electronic transmission with the policy
20information so that it is retrievable upon request by thebegin delete Department
21of Insuranceend delete
begin insert departmentend insert while the policy is in force and for five
22years thereafter.

23(2) begin deleteAn insurerend deletebegin insert A licenseeend insert discloses, in writing or electronically,
24to thebegin delete insuredend deletebegin insert personend insert all of the following:

25(A) The opt in to receive thebegin delete offer, notice, or disclosureend deletebegin insert recordend insert
26 by electronic transmission is voluntary.

27(B) That thebegin delete insuredend deletebegin insert personend insert may opt out of receiving thebegin delete offer,
28notice, or disclosureend delete
begin insert recordend insert by electronic transmission at any time,
29and the process or system for thebegin delete insuredend deletebegin insert personend insert to opt out.

30(C)  A description of thebegin delete offer, notice, or disclosureend deletebegin insert recordend insert that
31thebegin delete insuredend deletebegin insert personend insert will receive by electronic transmission.

32(D) The process or system to report a change or correction in
33thebegin delete insured’send deletebegin insert person’send insert email address.

34(E) Thebegin delete insurer’send deletebegin insert licensee’send insert contact information, which includes,
35but is not limited to, a toll-free number orbegin delete an insurer’send deletebegin insert the licensee’send insert
36 Internet Web site address.

begin insert

37(3) The disclosure required by paragraph (2) and the opt-in
38consent language may be set forth in the application or in a
39separate document that is part of the policy and shall be bolded
40or otherwise set forth in a conspicuous manner. The person’s
P6    1signature shall be set forth immediately below the person’s opt-in
2consent and shall be obtained before the application is completed.
3The licensee shall retain a copy of the confirmation and electronic
4signature, if either is required, with the policy information so that
5each is retrievable upon request by the Department of Insurance
6while the policy is in force and for five years thereafter.

end insert
begin delete

7(3) An insurer

end delete

8begin insert(4)end insertbegin insertend insertbegin insertIf the transaction specifically involves the insured, the
9licenseeend insert
shall include the insured’s email address on the policy
10declaration page.

begin delete

11(4) An insurer

end delete

12begin insert(5)end insertbegin insertend insertbegin insertThe licenseeend insert shall annually provide one free printed copy
13of anybegin delete offer, notice, or disclosureend deletebegin insert recordend insert described in this
14subdivision upon request bybegin delete the insured.end deletebegin insert the person.end insert

begin delete

15(5) An insurer

end delete

16begin insert(6)end insertbegin insertend insertbegin insertIf a provision of this code requires a licensee to transmit a
17record by regular mail, or does not specify a method of delivery,
18and if the licensee is not otherwise prohibited from transmitting
19the record electronically under subdivision (b) of Section 1633.8
20of the Civil Code, thenend insert
begin insert the licenseeend insert shall maintain a process or
21system that can demonstrate that thebegin delete offer, notice, or disclosureend delete
22begin insert recordend insert provided by electronic transmission was both sent and
23received consistent with Section 1633.15 of the Civil Code. If a
24different method of sending or receiving is agreed upon by the
25begin delete insurerend deletebegin insert licenseeend insert and thebegin delete insuredend deletebegin insert personend insert pursuant to Section 1633.15
26of the Civil Code,begin delete an insurerend deletebegin insert a licenseeend insert shall comply with the
27provisions of this subdivision. Thebegin delete insurerend deletebegin insert licenseeend insert shall retain and
28document information so that the documentation and information
29is retrievable upon request by thebegin delete Department of Insuranceend delete
30begin insert departmentend insert while the current policy is in force and for five years
31thereafter related to its process or system demonstrating that the
32begin delete offer, notice, or disclosureend deletebegin insert recordend insert provided by electronic
33transmission was sent to thebegin delete insuredend deletebegin insert personend insert by the applicable
34statutory regular mail delivery deadlines and received
35electronically. Thebegin delete offer, notice, or disclosureend deletebegin insert recordend insert provided by
36electronic transmission shall be treated as if mailed so long as the
37begin delete insurerend deletebegin insert licenseeend insert delivers it to thebegin delete insuredend deletebegin insert personend insert in compliance
38with the applicable statutory regular mail delivery deadlines.

39(A) Acceptable methods forbegin delete an insurerend deletebegin insert a licenseeend insert to demonstrate
40that thebegin delete offer, notice, or disclosureend deletebegin insert recordend insert was sent to thebegin delete insuredend delete
P7    1begin insert personend insert include simple mail transfer protocol server log files
2indicating transmission, or other methodologies indicating sent
3 transmission consistent withbegin insert theend insert standards set forth in Section
41633.15 of the Civil Code.

5(B) Acceptable methods forbegin delete an insurerend deletebegin insert the licenseeend insert to
6demonstrate that thebegin delete offer, notice, or disclosureend deletebegin insert recordend insert was received
7by thebegin delete insuredend deletebegin insert personend insert include server log files indicating that the
8email or application has been received, or log files showing that
9thebegin delete insuredend deletebegin insert personend insert logged into his or her secured account with the
10begin delete insurer,end deletebegin insert licenseeend insert or other methodologies indicating received
11transmission consistent with standards set forth in Section 1633.15
12of the Civil Code.

begin insert

13(7) Notwithstanding subdivision (b) of Section 1633.8 of the
14Civil Code, if a provision of this code requires a licensee to
15transmit a record by return receipt, registered mail, certified mail,
16signed written receipt of delivery, or other method of delivery
17evidencing actual receipt by the person, and if the licensee is not
18otherwise prohibited from transmitting the record electronically
19under Section 1633.3 of the Civil Code, then the licensee shall
20maintain a process or system that demonstrates proof of delivery
21and actual receipt of the record by the person consistent with this
22paragraph. The licensee shall document and retain information
23demonstrating delivery and actual receipt so that it is retrievable,
24upon request, by the department at least five years after the policy
25is no longer in force. The record provided by electronic
26transmission shall be treated as if actually received if the licensee
27delivers it to the person in compliance with applicable statutory
28delivery deadlines. A licensee may demonstrate actual delivery
29and receipt by any of the following:

end insert
begin insert

30(A) The person acknowledges receipt of the electronic
31transmission of the record by returning an electronic receipt or
32by executing an electronic signature.

end insert
begin insert

33(B) The record is made part of, or attached to, an email sent to
34the email address designated by the person, a confirmation receipt,
35or some other evidence that the person received the email in his
36or her email account and opened the email.

end insert
begin insert

37(C) The record is posted on the licensee’s secure Internet Web
38site, evidence demonstrating that the person logged onto the
39licensee’s secure Internet Web site and downloaded, printed, or
40otherwise acknowledged receipt of the record.

end insert

P8    1begin insert(8)end insertbegin insertend insertbegin insertAny record required to be transmitted by first-class mail
2and not otherwise prohibited from being transmitted electronically
3may be transmitted under the provisions of paragraph (6), except
4that any notice of nonrenewal, lapse, cancellation, or termination
5of a policy of life insurance that is not prohibited to be transmitted
6electronically by subdivision (a), may be transmitted electronically,
7only if the licensee demonstrates proof of electronic delivery and
8receipt as set forth in paragraph (7). This paragraph applies to
9any law that requires notice of nonrenewal, lapse, cancellation,
10or termination of a policy of life insurance, including, but not
11limited to, subdivision (b) of Section 10113.71 and subdivision (c)
12of Section 10113.72.end insert

begin delete

13(6)

end delete

14begin insert(9)end insert If thebegin delete offer, notice, or disclosureend deletebegin insert recordend insert is not delivered
15directly to the electronic address designated by thebegin delete insured,end deletebegin insert personend insert
16 but placed at an electronic address accessible to thebegin delete insured, an
17insurerend delete
begin insert person, a licenseeend insert shall notify thebegin delete insuredend deletebegin insert personend insert in plain,
18clear, and conspicuous language at the electronic address
19designated by thebegin delete insuredend deletebegin insert personend insert that describes thebegin delete offer, notice,
20or disclosure,end delete
begin insert record,end insert informs thatbegin delete insuredend deletebegin insert personend insert that it is available
21at another location, and provides instructions to thebegin delete insuredend deletebegin insert personend insert
22 as to how to obtain thebegin delete offer, notice, or disclosure.end deletebegin insert record.end insert

begin delete

23(7)

end delete

24begin insert(10)end insert (A) Uponbegin delete an insurerend deletebegin insert a licenseeend insert receiving information
25indicating that thebegin delete offer, notice, or disclosureend deletebegin insert recordend insert sent by
26electronic transmission was not received by thebegin delete insured, the insurerend delete
27begin insert person, the licenseeend insert shall, within two business days, either clause
28(i) or (ii):

29(i) Contact thebegin delete insuredend deletebegin insert personend insert to confirm or update thebegin delete insured’send delete
30begin insert person’send insert email address and resend thebegin delete offer, notice, or disclosureend delete
31begin insert recordend insert by electronic transmission. If thebegin delete insurerend deletebegin insert licenseeend insert elects to
32resend thebegin delete offer, notice, or disclosureend deletebegin insert recordend insert by electronic
33transmission, thebegin delete insurerend deletebegin insert licenseeend insert shall demonstrate the
34transmission was received by thebegin delete insured,end deletebegin insert person,end insert pursuant to
35paragraphbegin delete (5)end deletebegin insert (6), (7), or (8)end insert. If thebegin delete insurerend deletebegin insert licenseeend insert is unable to
36confirm or update thebegin delete insured’send deletebegin insert person’send insert email address, thebegin delete insurerend delete
37begin insert licenseeend insert shall resend thebegin delete offer, notice, or disclosureend deletebegin insert recordend insert by
38regular mail to thebegin delete insuredend deletebegin insert licenseeend insert at the address shown on the
39policy.

P9    1(ii) Resend thebegin delete offer, notice, or disclosureend deletebegin insert recordend insert initially
2provided by electronic transmission by regular mail to the insured
3at the address shown on the policy.

4(B) If thebegin delete insurerend deletebegin insert licenseeend insert sends the first electronicbegin delete offer, notice,
5or disclosureend delete
begin insert recordend insert within the time period required by law and
6thebegin delete insurerend deletebegin insert licenseeend insert complies with both paragraph (5) and
7subparagraph (A) of this paragraph, the electronic offer, notice,
8or disclosure sent pursuant to clause (i) or (ii) of subparagraph (A)
9shall be treated as if mailed in compliance with the applicable
10statutory regular mail delivery deadlines.

begin insert

11(11) The licensee shall not charge any person who declines to
12opt in to receive a record through electronic transmission from
13receiving a record electronically. The licensee shall not provide
14a discount or an incentive to any person to induce or otherwise
15encourage the person to opt in to receive electronic records.

end insert
begin insert

16(12) If a person has consented to receive records electronically
17but a calendar year or more has elapsed since the last required
18record for which consent was provided was electronically
19transmitted by the licensee, the licensee shall verify, via paper
20writing sent by regular mail, the accuracy of the person’s email
21address.

end insert
begin delete

22(8)

end delete

23begin insert(c)end insert On or before January 1, 2018, the commissioner shall submit
24a report to the Governor and to the committees of the Senate and
25Assembly having jurisdiction over insurance and the judiciary,
26regarding the impact and implementation of the authorization of
27the electronic transmission of certain insurance renewal offers,
28notices, or disclosures as authorized by this section. The report
29shall include input from insurers, consumers, and consumer
30organizations, and shall include an assessment of the department’s
31experience pertaining to the authorization of the electronic
32transmission of insurance renewals as authorized by this section.

begin insert

33(d) Notwithstanding paragraph (4) of subdivision (b) of Section
341633.3 of the Civil Code, for any policy of life insurance, any
35statutory requirement for a separate acknowledgment, signature,
36or initial, which is not expressly prohibited by subdivision (c) of
37Section 1633.3 of the Civil Code, may be transacted using an
38electronic signature, or by electronic transaction, subject to all
39applicable provisions of this section.

end insert
begin delete

40(c)

end delete

P10   1begin insert(e)end insert The department may suspendbegin delete an insurerend deletebegin insert a licenseeend insert from
2providingbegin delete offers, notices, or disclosuresend deletebegin insert recordsend insert by electronic
3transmission if there is a pattern or practices that demonstrate the
4begin delete insurerend deletebegin insert licenseeend insert has failed to comply with the requirements of this
5section.begin delete An insurerend deletebegin insert A licenseeend insert may appeal the suspension and
6resume its electronic transmission ofbegin delete offers, notices, or disclosuresend delete
7begin insert recordsend insert upon communication from the department that the changes
8thebegin delete insurerend deletebegin insert licenseeend insert made to its process or system to comply with
9the requirements of this section are satisfactory.

begin delete

10(d)

end delete

11begin insert(f)end insert This section shall remain in effect only until January 1, 2019,
12and as of that date is repealed, unless a later enacted statute, that
13is enacted before January 1, 2019, deletes or extends that date.

14

SEC. 3.  

Section 38.8 of the Insurance Code is amended to read:

15

38.8.  

begin deleteInsurers end deletebegin insertLicensees end insertshall maintain a system for
16electronically confirming abegin delete policyholder’send deletebegin insert person’send insert decision to
17opt in to an agreement to conduct transactions electronically and
18a system that will allow thebegin delete policyholderend deletebegin insert personend insert to electronically
19opt out of the agreement to conduct business electronically as
20specified in subdivision (c) of Section 1633.5. Thebegin delete insurerend deletebegin insert licenseeend insert
21 shall maintain the electronic records for the same amount of time
22thebegin delete insurerend deletebegin insert licenseeend insert would be required to maintain those records
23if the records were in written form.

24

SEC. 4.  

Section 663 of the Insurance Code, as amended by
25Section 6 of Chapter 369 of the Statutes of 2013, is amended to
26read:

27

663.  

(a) Before policy expiration, an insurer shall deliver or
28mail to the named insured, at the address shown on the policy, one
29of the following:

30(1) At least 20 days before expiration, a written or verbal offer
31of renewal of the policy, contingent upon payment of premium as
32stated in the offer.

33(2) At least 30 days before expiration, a written notice of
34nonrenewal of the policy, including the statement required by
35Section 666.

36(b) (1) An insurer that delivers a verbal offer to renew that is
37declined by an insured shall, at least 20 days before expiration of
38the policy, deliver to or mail to the named insured, at the address
39shown on the policy, a written confirmation of the offer and
40rejection.

P11   1(2) An insurer that attempts to satisfy subdivision (a) with a
2verbal offer to renew, but is unable to contact the named insured
3directly at least 20 days before policy expiration, shall, at least 20
4days before policy expiration, deliver to or mail to the named
5insured, at the address shown on the policy, a written offer to renew
6the policy, contingent upon payment of premium as stated in the
7offer.

8(c) In the event that an insurer fails to give the named insured
9either an offer of renewal or notice of nonrenewal as required by
10this section, the existing policy, with no change in its terms and
11conditions, shall remain in effect for 30 days from the date that
12either the offer to renew or the notice of nonrenewal is delivered
13or mailed to the named insured. A notice to this effect shall be
14provided by the insurer to the named insured with the policy or
15the notice of renewal or nonrenewal. Notwithstanding the failure
16of an insurer to comply with this section, the policy shall terminate
17on the effective date of any other replacement or succeeding
18automobile insurance policy procured by the insured, or his or her
19agent or broker, with respect to any automobile designated in both
20policies.

21(d) The insurer shall not be required to notify the named insured,
22or any other insured, of nonrenewal of the policy if the insurer has
23mailed or delivered a notice of expiration or cancellation, on or
24prior to the 30th day preceding expiration of the policy period.

begin delete

25(e) The offer of renewal pursuant to this section may be provided
26electronically to the email address shown on the policy if the
27insurer complies with subdivision (b) of Section 38.5.

end delete
begin delete

28(f)

end delete

29begin insert(e)end insert This section shall remain in effect only until January 1, 2019,
30and as of that date is repealed, unless a later enacted statute, that
31is enacted before January 1, 2019, deletes or extends that date.

32

SEC. 5.  

Section 678 of the Insurance Code, as amended by
33Section 8 of Chapter 369 of the Statutes of 2013, is amended to
34read:

35

678.  

(a) At least 45 days prior to policy expiration, an insurer
36shall deliver to the named insured or mail to the named insured at
37the address shown in the policy, either of the following:

38(1) An offer of renewal of the policy contingent upon payment
39of premium as stated in the offer, stating each of the following:

40(A) Any reduction of limits or elimination of coverage.

P12   1(B) The telephone number of the insurer’s representatives who
2handle consumer inquiries or complaints. The telephone number
3shall be displayed prominently in a font size consistent with the
4other text of the renewal offer.

5(2) A notice of nonrenewal of the policy. That notice shall
6contain each of the following:

7(A) The reason or reasons for the nonrenewal.

8(B) The telephone number of the insurer’s representatives who
9handle consumer inquiries or complaints. The telephone number
10shall be displayed prominently in a font size consistent with the
11other text of the notice of nonrenewal.

12(C) A brief statement indicating that if the consumer has
13contacted the insurer to discuss the nonrenewal and remains
14unsatisfied, he or she may have the matter reviewed by the
15department. The statement shall include the telephone number of
16the unit within the department that responds to consumer inquiries
17and complaints.

18(b) In the event an insurer fails to give the named insured either
19an offer of renewal or notice of nonrenewal as required by this
20section, the existing policy, with no change in its terms and
21conditions, shall remain in effect for 45 days from the date that
22either the offer to renew or the notice of nonrenewal is delivered
23or mailed to the named insured. A notice to this effect shall be
24provided by the insurer to the named insured with the policy or
25the notice of renewal or nonrenewal.

26(c) Any policy written for a term of less than one year shall be
27considered as if written for a term of one year. Any policy written
28for a term longer than one year, or any policy with no fixed
29expiration date, shall be considered as if written for successive
30policy periods or terms of one year.

31(d) This section applies only to policies of insurance specified
32in Section 675.

begin delete

33(e) The offer of renewal pursuant to this section may be provided
34electronically to the email address shown on the policy if the
35insurer complies with subdivision (b) of Section 38.5.

36(f)

end delete

37begin insert(e)end insert This section shall remain in effect only until January 1, 2019,
38and as of that date is repealed, unless a later enacted statute, that
39is enacted before January 1, 2019, deletes or extends that date.

P13   1

SEC. 6.  

Section 678.1 of the Insurance Code, as amended by
2Section 10 of Chapter 369 of the Statutes of 2013, is amended to
3read:

4

678.1.  

(a) This section applies only to policies of insurance
5of commercial insurance that are subject to Sections 675.5 and
6676.6.

7(b) A notice of nonrenewal shall be in writing and shall be
8delivered or mailed to the producer of record and to the named
9insured at the mailing address shown on the policy. Subdivision
10(a) of Section 1013 of the Code of Civil Procedure shall be
11applicable if the notice is mailed.

12(c) An insurer, at least 60 days, but not more than 120 days, in
13advance of the end of the policy period, shall give notice of
14nonrenewal, and the reasons for the nonrenewal, if the insurer
15intends not to renew the policy, or to condition renewal upon
16reduction of limits, elimination of coverages, increase in
17deductibles, or increase of more than 25 percent in the rate upon
18which the premium is based.

19(d) If an insurer fails to give timely notice required by
20subdivision (c), the policy of insurance shall be continued, with
21no change in its terms or conditions, for a period of 60 days after
22the insurer gives the notice.

23(e) With respect to policies defined in subdivision (b) of Section
24676.6, in addition to the bases for conditional renewal set forth in
25subdivision (c), an insurer may also condition renewal upon
26requirements relating to the underlying policy or policies. If the
27requirements are not satisfied as of (1) the expiration date of the
28policy, or (2) 30 days after mailing or delivery of such notice,
29whichever is later, the conditional renewal notice shall be treated
30as an effective notice of nonrenewal, provided the insurer has sent
31written confirmation to the first named insured and the producer
32of record that the conditions were not met and that coverage ceased
33at the expiration date shown in the expiring policy.

34(f) A notice of nonrenewal shall not be required in any of the
35following situations:

36(1) The transfer of, or renewal of, a policy without a change in
37its terms or conditions or the rate on which the premium is based
38between insurers that are members of the same insurance group.

P14   1(2) The policy has been extended for 90 days or less, if the
2notice required in subdivision (c) has been given prior to the
3extension.

4(3) The named insured has obtained replacement coverage or
5has agreed, in writing, within 60 days of the termination of the
6policy, to obtain that coverage.

7(4) The policy is for a period of no more than 60 days and the
8insured is notified at the time of issuance that it may not be
9renewed.

10(5) The named insured requests a change in the terms or
11conditions or risks covered by the policy within 60 days prior to
12the end of the policy period.

13(6) The insurer has made a written offer to the insured, within
14the time period specified in subdivision (c), to renew the policy
15under changed terms or conditions or at a changed premium rate.
16As used herein, “terms or conditions” includes, but is not limited
17to, a reduction in limits, elimination of coverages, or an increase
18in deductibles.

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19(g) The notice of conditional renewal described in subdivision
20(c) may be provided electronically to the email address shown on
21the policy if the insurer complies with subdivision (b) of Section
2238.5.

23(h)

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24begin insert(g)end insert This section shall remain in effect only until January 1, 2019,
25and as of that date is repealed, unless a later enacted statute, that
26is enacted before January 1, 2019, deletes or extends that date.



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