BILL ANALYSIS                                                                                                                                                                                                    Ó




          SENATE COMMITTEE ON PUBLIC SAFETY
                             Senator Loni Hancock, Chair
                                2015 - 2016  Regular 

          Bill No:    AB 1140       Hearing Date:    July 14, 2015    
          
           ----------------------------------------------------------------- 
          |Author:    |Bonta                                                |
          |-----------+-----------------------------------------------------|
          |Version:   |May 28, 2015                                         |
           ----------------------------------------------------------------- 
           ----------------------------------------------------------------- 
          |Urgency:   |No                     |Fiscal:    |Yes              |
           ----------------------------------------------------------------- 
           ----------------------------------------------------------------- 
          |Consultant:|JM                                                   |
          |           |                                                     |
           ----------------------------------------------------------------- 


           Subject:  California Victim Compensation and Government Claims  
 
                                        Board



          HISTORY

          Source:   California Victims Compensation and Government Claims  
          Board

          Prior Legislation:AB 1629 (Bonta), Chapter 535 of the Statutes  
          of 2014 
                         AB 2809 (Leno), Chapter 587, Statutes of 2008
                         AB 2869 (Leno), Chapter 582, Statutes of 2006 
                         AB 2729 (Wesson), of the 2001-2002, vetoed
                         AB 606 (Jackson) Chapter 584, Statutes of 1999 


          Support:  Alameda County District Attorney; Alliance for Boys  
                    and Men of Color; Legal Services for Prisoners with  
                    Children; Policy Link

          Opposition:None known

          Assembly Floor Vote:                 79 - 0









          AB 1140  (Bonta )                                          Page  
          2 of ?
          
          


          PURPOSE



          The purpose of this bill is to: 1) expand the category of  
          persons who may act as a victim's authorized representative; 2)  
          revise standards for determining if a victim failed to cooperate  
          with the board; 3) authorize compensation for emotional harm  
          suffered by minors in cases of nonconsensual distribution of  
          sexual images; 4) authorize compensation for emotional injury  
          for a victim of instilling fear through harassment by electronic  
          means; 5) expand eligibility of derivative victims who are  
          grandchildren or grandparents of the direct victim; 6) eliminate  
          the requirement for compensation in child abduction that the  
          crime continue for 30 days; 7) revise factors for determining  
          whether a claim should be denied because the claimant was  
          involved with the crime and eliminates such denials in sexual  
          assault, domestic violence or unlawful sexual intercourse cases;  
          8) provide that a domestic violence victim is not deemed  
          uncooperative based on interactions with at the crime scene, and  
          a victim of domestic violence, sexual assault or human  
          trafficking is not deemed uncooperative by a delay reporting the  
          crime; a victim; 9) prohibit denial of compensation to a sexual  
          assault victim solely because she or he did not file a police  
          report and directs the board to adopt guidelines for reviewing  
          other kinds of evidence in such claims; revises rules for  
          consideration of claims by convicted felons; 10) deny  
          compensation to registered sex offenders; authorizes  
          reimbursement for medical care only if provided by a person  
          licensed to perform the particular service; 11) eliminate  
          compensation for remedial care given in accordance with a  
          religious healing method; 12) allow reimbursement for purchase  
          of a vehicle by a permanently disabled victim; 13) authorize  
          reimbursement for cleaning of a car that was a crime scene; 14)  
          allow a claimant to request a telephonic hearing to contest  
          denial of a claim; 15) authorize the board to seek repayment of  
          relocation expenses if the victim allows the offender on the  
          premises; 16) authorize requests for verification of legal  
          services; 17) require the board to commence collection of  
          overpayments within seven years, except for fraud; 18) authorize  
          a claimant to contest an overpayment allegation; 19) provide  
          that evidence provided after the board denied are request for  








          AB 1140  (Bonta )                                          Page  
          3 of ?
          
          

          reconsideration may be considered only at the discretion of the  
          board; 20) provide that the board need not forward direct  
          restitution to victims in an amount below $25, unless the victim  
          so requests; and 21) increase the compensation rate for innocent  
          persons who were wrongly imprisoned from $100 to $130 per day.



          Existing law:



          Establishes the Victims Compensation and Government Claims Board  
          (VCGCB or board) to operate the California Victim Compensation  
          Program (CalVCP).  (Gov. Code §§ 13950 et. seq.)  



          Provides than an application for compensation shall be filed  
          with VCGCB in the manner determined by the board.  (Gov. Code §  
          13952, subd.(a).)



          States that except as provided by specified sections of the  
          Government Code, a person shall be eligible for compensation  
          when all of the following requirements are met (Gov. Code §  
          13955):

                 The person from whom compensation is being sought who is  
               any of the following; a victim; a derivative victim; or, a  
               person who is entitled to reimbursement for funeral, burial  
               or crime scene clean-up expenses pursuant to specified  
               sections of the Government Code;

                 Either of the following conditions is met:  The crime  
               occurred within California, whether or not the victim is a  
               resident of California.  This only applies when the VCGCB  
               determines that there are federal funds available to the  
               state for the compensation of crime victims;

                 Whether or not the crime occurred within the State of  
               California, the victim was any of the following:  A  








          AB 1140  (Bonta )                                          Page  
          4 of ?
          
          

               California resident; a member of the military stationed in  
               California; or, a family member living with a member of the  
               military stationed in California; 

                 If compensation is being sought for a derivative victim,  
               the derivative victim is a resident of California, or the  
               resident of another state who is any of the following:  At  
               the time of the crimes was the parent, grandparent,  
               sibling, spouse, child or grandchild of the victim;  at the  
               time of the crime was living in the household of the  
               victim;  at the time of the crime was a person who had  
               previously lived in the house of the victim for a person of  
               not less than two years in a relationship substantially  
               similar to a previously listed relationship; and

                 Another family member of the victim including, but not  
               limited to, the victim's fiancé or fiancée, and who  
               witnessed the crime; or, is the primary caretaker of a  
               minor victim, but was not the primary caretaker at the time  
               of the crime.

          Authorizes VCGCB to reimburse for pecuniary loss for the  
          following types of losses (Gov. Code § 13957, subd. (a)):

                 The amount of medical or medical-related expenses  
               incurred by the victim, subject to specified limitations;
                 The amount of out-patient psychiatric, psychological or  
               other mental health counseling-related expenses incurred by  
               the victim, as specified, including peer counseling  
               services provided by a rape crisis center;

                 The expenses of non-medical remedial care and treatment  
               rendered in accordance with a religious method of healing  
               recognized by state law;

                 Compensation equal to the loss of income or loss of  
               support, or both, that a victim or derivative victim incurs  
               as a direct result of the victim's injury or the victim's  
               death, subject to specified limitations;

                 Cash payment to, or on behalf of, the victim for job  
               retraining or similar employment-oriented services;









          AB 1140  (Bonta )                                          Page  
          5 of ?
          
          

                 The expense of installing or increasing residential  
               security, not to exceed $1,000, with respect to a crime  
               that occurred in the victim's residence, upon verification  
               by law enforcement to be necessary for the personal safety  
               of the victim or by a mental health treatment provider to  
               be necessary for the emotional well-being of the victim;

                 The expense of renovating or retrofitting a victim's  
               residence or a vehicle to make them accessible or  
               operational, if it is medically necessary; and

                 Expenses incurred in relocating, as specified, if the  
               expenses are determined by law enforcement to be necessary  
               for the personal safety or by a mental health treatment  
               provider to be necessary for the emotional well-being of  
               the victim.

          Limits the total award to or on behalf of each victim to  
          $35,000, except that this amount may be increased to $70,000 if  
          federal funds for that increase are available.  (Gov. Code §  
          13957, subd. (b).)

          States that an application shall be denied if VCGCB finds that  
          the victim or derivative victim failed to cooperate reasonably  
          with law enforcement.  However, in determining whether  
          cooperation was reasonable, VCGCB shall consider the victim's or  
          derivative victim's age, physical condition, and psychological  
          state, cultural or linguistic barriers and compelling health and  
          safety concerns.  These concerns include but not limited to,  
          reasonable fear of retaliation or harm jeopardizing the  
          well-being of the victim, victim's family, derivative victim or  
          derivative victim's family.  (Gov. Code § 13956, subd. (b)(1).)

          Provides that a domestic violence claim may not be denied solely  
          because the victim did not make a police report.  The board  
          shall adopt guidelines to consider and approve domestic violence  
          claims based on evidence other than a police report.  The  
          evidence may include, but is not limited to, relevant medical or  
          mental health records, or the fact that the victim has obtained  
          a temporary or permanent restraining order.  (Gov. Code § 13956,  
          subd. (b)(2).)

          States that an application for a claim based on human  








          AB 1140  (Bonta )                                          Page  
          6 of ?
          
          

          trafficking, as defined, of the Penal Code may not be denied  
          solely because no police report was made by the victim.  VCGCB  
          shall adopt guidelines that allow the board to consider and  
          approve applications for assistance based on human trafficking  
          relying upon evidence other than a police report to establish  
          that a human trafficking crime, as defined, has occurred.  That  
          evidence may include any reliable corroborating information  
          approved by the board, including, but not limited to, the  
          following:

                 A Law Enforcement Agency Endorsement was issued, as  
               specified; 
                 A human trafficking caseworker has attested by affidavit  
               that the individual was a victim of human trafficking.   
               (Gov. Code § 13956, subd. (b)(3)):

          Provides that a victim of violent crime who has been convicted  
          of a felony may not receive compensation until released from  
          parole or probation.  Victims who are not felons have priority  
          for compensation ahead of felons.  (Gov. Code § 13956, subd.  
          (d).) 

          Provides that the board may deny a claim in whole or part if the  
          claimant, or the victim of the crime for which a derivative  
          victims seeks compensation, was involved in the events leading  
          to the crime for which compensation is sought.  (Gov. Code §  
          13956, subd. (c).)

          Provides that the board shall approve or deny applications  
          within an average of 90 calendar days and no later than 180 from  
          "of acceptance" of the application by the board or victim  
          center:

                 The board shall report quarterly to the Legislature  
               until it has met the time requirements for two consecutive  
               quarters. 

                 If the board does not approve or deny a claim within  
               "180 days of the date it is accepted," the board is advise  
               the applicant in writing of the reasons for the failure to  
               rule on the application.  (Gov. Code § 13958.)

          This bill:








          AB 1140  (Bonta )                                          Page  
          7 of ?
          
          


          Expands the definition of a victim's "authorized representative"  
          to include any person having written authorization by the victim  
          or derivative victim, or any person designated by law such as a  
          legal guardian, conservator, or social worker; but excluding any  
          medical or mental health provider, or its agent, who has  
          provided services to the victim or derivative victim


          Provides that an applicant may be found to have been  
          "uncooperative" for purposes of verifying information necessary  
          to process a claim under the following circumstances:

                 He or she has information, or reasonably-obtainable  
               information, that is needed to process the claim but fails  
               to do so after the board requests it.  However, the board  
               must take the applicant's economic, psycho-social, and  
               post-crime traumatic circumstances under consideration, and  
               cannot unreasonably reject an application solely for  
               failure to provide information;

                 He or she gives false information about the claim, or  
               causes another person to do so;

                 He or she refuses to apply for benefits from other  
               sources to which he or she may be entitled, such as  
               workers' compensation, Social Security, state disability  
               insurance or unemployment insurance or;
                 He or she threatens a board member or staff with  
               violence or bodily harm.

          Authorizes compensation for a victim's emotional injury incurred  
          as a direct result of the nonconsensual distribution of pictures  
          or video of sexual conduct in which the victim appeared, if the  
          victim is a minor; although compensation for derivative victims  
          is not allowed.

          Revises provisions allowing compensation for emotional injury  
          suffered in child abduction cases to delete the requirement that  
          the deprivation of custody lasted for 30 calendar days, and  
          instead requires only that criminal charges be filed in the  
          case.









          AB 1140  (Bonta )                                          Page  
          8 of ?
          
          

          Authorizes denial of a claim, in whole or in part, if the board  
          finds that denial is appropriate because of the nature of the  
          applicant's involvement in the events leading to the crime, or  
          the involvement of the person whose injury or death gave rise to  
          the claim.  This limitation does not apply if the victim's  
          injury or death occurred as a direct result of the crimes of  
          rape, spousal rape, domestic violence, or unlawful sexual  
          intercourse with a minor.

          States that factors to be considered for determining involvement  
          in the crime include, but are not limited to:
                 The victim or derivative victim initiated the qualifying  
               crime, or provoked or aggravated the suspect into  
               initiating the qualifying crime;

                 The qualifying crime was a reasonably foreseeable  
               consequence of the conduct of the victim or derivative  
               victim; and,

                 The victim or derivative victim was committing a crime  
               that could be charged as a felony and that reasonably lead  
               to him or her being victimized.



          States that if the board finds that the victim or derivative  
          victim was involved in events leading to the crime, factors that  
          may be used to mitigate or overcome involvement, include, but  
          are not limited to:

                 The victim's injuries were significantly more serious  
               than reasonably could have been expected based on the  
               victim's level of involvement;

                 A third party interfered in a manner not reasonably  
               foreseeable by the victim or derivative victim; and, 

                 The victim's age, physical condition, and psychological  
               state, as well as any compelling health and safety  
               concerns.

          Prohibits a domestic violence victim from being found to be  
          uncooperative based on his or her conduct with law enforcement  








          AB 1140  (Bonta )                                          Page  
          9 of ?
          
          

          at the scene of a crime.

          Prohibits a victim of domestic violence, sexual assault, or  
          human trafficking from being found to be uncooperative because  
          of a delay in reporting the crime.

          Prohibits the denial of an application for a claim arising from  
          a sexual assault based solely on the failure to file a police  
          report.


          Requires the board to adopt guidelines allowing it to consider  
          and approve applications for assistance in sexual assault cases  
          by relying upon evidence other than a police report.  Factors  
          evidencing a sexual assault has occurred, may include medical  
          records, mental health records, and a sexual assault  
          examination.

          Denies compensation to any person convicted of a violent felony,  
          as specified, until that person is no longer incarcerated and  
          discharged from parole, probation, post-release community  
          supervision, or mandatory supervision.

          Denies compensation to any person who is required to register as  
          a sex offender.

          Removes current provisions which prioritize the applications of  
          victims who are not felons.

          Removes limits for statutory rape counseling.

          Expands eligibility to recoup the costs of mental health  
          counseling to grandparents and grandchildren.

          Limits reimbursement for medically-related expenses to those  
          that were provided by a licensed medical provider.

          Eliminates the board's authority to reimburse for expenses of  
          nonmedical remedial care and treatment given in accordance with  
          a religious method of healing recognized under state law.

          Eliminates verification requirements for reimbursement of  
          increased residential-security measures.








          AB 1140  (Bonta )                                          Page  
          10 of ?
          
          


          Allows reimbursement for the purchase of a vehicle for a victim  
          who becomes permanently disabled.

          Specifies that, as to reimbursement of costs for a victim's  
          relocation, the victim may be required to repay the  
          reimbursement if the victim notifies the perpetrator of his or  
          her new address or allows the offender on the premises.

          Provides that if a security deposit is required for relocation  
          services, the board shall be named as the recipient of the  
          security deposit.

          Expands reimbursement to cover cleaning expenses when the crime  
          scene is a vehicle. 

          Allows the board to request verification before it reimburses  
          for attorney's fees.

          Permits an applicant who seeks a hearing on the denial of  
          compensation to request a telephonic hearing.

          Provides that evidence submitted after the board has denied a  
          request for reconsideration shall not be considered unless the  
          board chooses to reconsider the decision on its own motion.

          Requires any board actions to collect overpayments be commenced  
          within seven years of the date of the overpayment, except there  
          is no statute of limitation for the action if overpayment was a  
          result of fraud, misrepresentation or willful non-disclosure of  
          the applicant.

          Authorizes the recipient of an alleged overpayment to contest  
          that finding.

          Provides that the board need only forward restitution proceeds  
          collected from a prisoner or parolee to a victim when the  
          payment is $25 or more, unless the victim requests payments of a  
          lesser amount.

          Increases the rate of compensation for a wrongfully convicted  
          person from $100 per day to $130 per day.









          AB 1140  (Bonta )                                          Page  
          11 of ?
          
          


          RECEIVERSHIP/OVERCROWDING CRISIS AGGRAVATION



          For the past eight years, this Committee has scrutinized  
          legislation referred to its jurisdiction for any potential  
          impact on prison overcrowding.  Mindful of the United States  
          Supreme Court ruling and federal court orders relating to the  
          state's ability to provide a constitutional level of health care  
          to its inmate population and the related issue of prison  
          overcrowding, this Committee has applied its "ROCA" policy as a  
          content-neutral, provisional measure necessary to ensure that  
          the Legislature does not erode progress in reducing prison  
          overcrowding.   



          On February 10, 2014, the federal court ordered California to  
          reduce its in-state adult institution population to 137.5% of  
          design capacity by February 28, 2016, as follows:   

                 143% of design bed capacity by June 30, 2014;

                 141.5% of design bed capacity by February 28, 2015; and,

                 137.5% of design bed capacity by February 28, 2016. 



          In February of this year the administration reported that as "of  
          February 11, 2015, 112,993 inmates were housed in the State's 34  
          adult institutions, which amounts to 136.6% of design bed  
          capacity, and 8,828 inmates were housed in out-of-state  
          facilities.  This current population is now below the  
          court-ordered reduction to 137.5% of design bed capacity."(  
          Defendants' February 2015 Status Report In Response To February  
          10, 2014 Order, 2:90-cv-00520 KJM DAD PC, 3-Judge Court, Coleman  
          v. Brown, Plata v. Brown (fn. omitted).



          While significant gains have been made in reducing the prison  








          AB 1140  (Bonta )                                          Page  
          12 of ?
          
          

          population, the state now must stabilize these advances and  
          demonstrate to the federal court that California has in place  
          the "durable solution" to prison overcrowding "consistently  
          demanded" by the court.  (Opinion Re: Order Granting in Part and  
          Denying in Part Defendants' Request For Extension of December  
          31, 2013 Deadline, NO. 2:90-cv-0520 LKK DAD (PC), 3-Judge Court,  
          Coleman v. Brown, Plata v. Brown (2-10-14).  The Committee's  
          consideration of bills that may impact the prison population  
          therefore will be informed by the following questions:


                 Whether a proposal erodes a measure which has  
               contributed to reducing the prison population;
                 Whether a proposal addresses a major area of public  
               safety or criminal activity for which there is no other  
               reasonable, appropriate remedy;

                 Whether a proposal addresses a crime which is directly  
               dangerous to the physical safety of others for which there  
                                  is no other reasonably appropriate sanction; 

                 Whether a proposal corrects a constitutional problem or  
               legislative drafting error; and

                 Whether a proposal proposes penalties which are  
               proportionate, and cannot be achieved through any other  
               reasonably appropriate remedy.



          COMMENTS

          1.Need for This Bill

          According to the author:

               To address ongoing issues with outdated restrictions and  
               the need to modernize the program to reflect changing  
               technologies and crimes, the CalVCP conducted a Statute  
               Modernization Project, bringing various stakeholder groups  
               together to make recommendations on revising and updating  
               the state compensation program to better serve victims. 









          AB 1140  (Bonta )                                          Page  
          13 of ?
          
          

               AB 1140 would implement many of the recommendations made by  
               the CalVCP Statute Modernization Project to modernize the  
               existing statutes.  For example, current law restricts  
               compensation of victims of domestic violence if the victim  
               fails to cooperate with law enforcement or report the  
               assault in a timely fashion. AB 1140 would update that law  
               to comport with current understandings of domestic violence  
               and the many reasons a victim may fail to immediately  
               report or cooperate.  Current law also restricts  
               compensation to persons on probation or parole and those  
               who have participated in a crime that resulted in their  
               injuries. AB 1140 would delete those restrictions and allow  
               compensation unless the person is on probation or parole  
               for a violent crime or is a sex offender and allow  
               compensation to those who participated in a crime unless  
               the crime was a felony.  

               The bill would also make a number of other improvements to  
               address emerging issues in law.  For example, the bill  
               would include online harassment as a compensable crime and  
               also allow compensation to a minor who sustains emotional  
               injury as a direct result of the distribution of pictures  
               or video of sexual conduct. 

           2.  Purpose and History of the Victims of Crime Program (VCP)  
            Administered by the Victims Compensation and Government Claims  
            Board

          The victims' compensation program was created in 1965, the first  
          such program in the country.  VCGCB (board) provides  
          compensation for victims of violent crime.  It reimburses  
          eligible victims for many crime-related expenses.  Funding for  
          the board comes from restitution fines and penalty assessments  
          paid by criminal offenders, as well as federal matching funds.  

          The other core function of the board is to review claims against  
          the state and request payment of claims by the Legislature in  
          annual legislation.  A person must present a claim for damages  
          against the state to the board before filing a lawsuit. 

          3.  Audit of the Victims of Crime Program

          The Bureau of State Audit (BSA) report in 2008 included the  








          AB 1140  (Bonta )                                          Page  
          14 of ?
          
          

          following highlights:

                 From fiscal years 2001-02 through 2004-05, program  
               compensation payments decreased from $123.9 million to  
               $61.6 million - a 50 percent decline.  Despite the  
               significant decline in payments, the costs to support the  
               program increased.

                 Administrative costs make up a significant portion of  
               the Restitution Fund disbursements - ranging from 26  
               percent to 42 percent annually.

                 The board did not always process applications and bills  
               as promptly or efficiently as it could have.  Board staff  
               took longer than 180 days to process applications in two  
               instances out of 49, and longer than 90 days to pay bills  
               for 23 of 77 paid bills.

                 The board did not adequately investigate alternative  
               sources of funding for victim reimbursement, such as  
               insurance and public aid.

                 The program's numerous problems with the transition to a  
               new application and bill processing system led to a  
               reported increase in complaints regarding delays in  
               processing applications and bills.

                 Some payments in CaRES appeared to be erroneous.   
               Although board staff provided explanations for the  
               erroneous payments, the fact that they were unaware of  
               these items indicated an absence of controls that would  
               prevent erroneous payments.

                 The board lacks the necessary system documentation for  
               CaRES.

                 There are no benchmarks, performance measures, or formal  
               written procedures for workload management.

          In 2010, BSA found that the program had partially corrected five  
          of the problems noted in the audit and corrected five others.   
          The BSA urged the board to continue correcting the problems  
          noted in the report.  For example:








          AB 1140  (Bonta )                                          Page  
          15 of ?
          
          


                 The board reduced administrative costs, but processing  
               times for claims had increased.

                 The board increased collections, but it had not  
               determined whether outreach programs had been successful  
               and satisfaction with the program had increased.  

                 The board implemented better training program for  
               employees who examined claims submitted by crime victims.

                 The board developed an inventory monitoring system and  
               set performance benchmarks.  The monitoring should improve  
               identification and understanding of eligibility  
               requirements.

                 Board training does include an emphasis on alternative  
               funding sources.

                 The board did complete a chapter on appeals of denials  
               in its manual.

                 The board did improve its use of the CaRES computer  
               system.  However, claims were still more quickly processed  
               in the local agencies with which the board contracts.



          It appears that the BSA has not issued a progress report or  
          update on the program since 2010.



          4.  Legislative Analyst's Report  

          The Legislative Analyst issued a report on March 18, 2015 about  
          services for crime victims, with an emphasis on the Victims of  
          Crime Program as administered by the board.   LAO recommended  
          major changes to the entire program.  At this point, a bill has  
          not been introduced to implement the LAO recommendations.  It  
          does appear that changes made in this bill to the existing  
          operation of the program could be integrated into any  
          re-organization of the board and its functions.








          AB 1140  (Bonta )                                          Page  
          16 of ?
          
          


          5.  Board Responses to Issues Raised in Reports and Hearings

          As noted above, the board has faced criticism for inefficiency,  
          overly strict standards for denying claims, particularly in  
          sexual assault or domestic violence claims.  There have also  
          been criticisms that claims were denied because the forms were  
          missing information or included mistakes, rather than because  
          the victim was underserving of compensation and that  
          communication with victims was incomplete or not sufficiently  
          helpful.  In addition to the BSA audit and LAO reports, there  
          have been a number of legislative hearings on the services  
          provided by the board.

          In response to these criticisms, the board has sought to reduce  
          claim processing and payment times, has implemented statutory  
          directives to change claim review standards in domestic violence  
          and sexual assault cases. The board, as noted in Comment #3,  
          moved to address problems identified in the audit by the BSA.  

          The board has stated that it faces constant funding pressure,  
          noting that it often operates with a structural deficit.   
          Further, some problems with reviewing claims and communicating  
          with claimants may be inherent in the compensation system. In  
          comparison with joint powers agencies - usually in a county  
          district attorney office - board personnel in Sacramento do not  
          have direct contact with victims.  They review claims on paper  
          and cannot know the background of each case and each victim.  

          This bill appears to be an attempt by the board to address a  
          wide range of issues in a single piece of legislation.  It  
          further appears that the board has done a fairly thorough  
          internal review in order to propose these statutory changes.   
          Prior to introduction of the bill, the board met with  
          legislative staff and other interested parties. 

          6.  Proposed Amendments to Include Provisions for SB 519  
          (Hancock) in this Bill

          The author and the board has also agreed to include in this bill  
          a number of the provisions in SB 519 (Hancock) - pending in  
          Assembly Public Safety - another bill that concerns victim  
          compensation issues.  For example, SB 519 addresses  








          AB 1140  (Bonta )                                          Page  
          17 of ?
          
          

          communication problems by requiring the board to translate  
          responses to victims into numerous languages.  While  
          informational materials and claim forms are translated into  
          Spanish, direct correspondence with a claimant is currently only  
          written in English.  A victim who speaks and reads a language  
          other than English cannot respond to any correspondence from the  
          board - including requests for additional information necessary  
          to decide the claim from - if the correspondence to the victim  
          is only written in English.  

          7.  Concerns about the Claims Appeals Process

          It appears that the sponsor of SB 519 - the San Francisco  
          District Attorney - still has concerns that the appeals process  
          for denied claims takes too long and that claimants are not  
          adequately informed about the status of their cases.  The board  
          has stated that it has increased staffing for appeals and that  
          much progress has been made.  It is the understanding of  
          committee staff that the board and the District Attorney are  
          continuing to discuss the appeals issues

          Committee members may wish to ask board representatives to  
          describe what steps the board is taking to improve the process  
          for appeals of denied claims. Committee members may also wish to  
          ask the board to informally review the overall status of the  
          process and separate appeals into categories.  This could reveal  
          patterns or specific issues that the board could address.     
          Committee staff understands that the amendments AB 1140  
          described in this comment will be taken in Appropriations.  The  
          authors are discussing the details of other possible amendments.





                                      -- END -





          









          AB 1140  (Bonta )                                          Page  
          18 of ?