BILL NUMBER: AB 1387	AMENDED
	BILL TEXT

	AMENDED IN SENATE  JUNE 25, 2015
	AMENDED IN ASSEMBLY  MARCH 26, 2015

INTRODUCED BY   Assembly Member Chu

                        FEBRUARY 27, 2015

   An act to amend Sections  1596.99   1548,
1568.0822, 1569.35, 1569.49, 1596.99,  and 1597.58 of the Health
and Safety Code, relating to care facilities.


	LEGISLATIVE COUNSEL'S DIGEST


   AB 1387, as amended, Chu. Care facilities: civil 
penalties.   penalties, deficiencies, and appeal
procedures.  
    Existing 
    (1)     Existing  law establishes the
State Department of Social Services and sets forth its powers and
duties, including, but not limited to, the licensing and
administration of  community care facilities, residential care
facilities for persons with chronic life-threatening illnesses,
residential care facilities for the elderly,   child 
day care  centers   centers,  and family
day care homes. Existing law authorizes  the  
any person to request an inspection of a residential care facility
for the elderly by transmitting to the department notice of an
alleged violation of applicable requirements prescribed by statutes
or regulations, including, but not limited to, a denial of access of
any person statutorily aut   horized to enter the facility.
Under existing law, upon receipt of a complaint alleging denial of a
statutory right of access to a residential facility for the elderly,
the department is required to review the complaint and promptly
notify the complainant of the department's proposed course of action.
 
   This bill would instead authorize any person to request an
investigation of a residential care facility for the elderly by
making a complaint to the department alleging a violation of the
applicable statutes or regulations. The bill would delete the
department's above-described obligations relating to the denial of a
statutory right of access and instead impose specified requirements
on the department, including a pre-investigation interview, if a
local long-term care ombudsman or the State Long-Term Care Ombudsman
files a complaint alleging denial of a statutory right of access to a
residential care facility for the elderly. The bill would impose
other requirements on the department relating to investigations
conducted pursuant to these provisions, including, among others, that
within 10 days of completing the investigation of a complaint, the
department notify the complainant in writing of the department's
determination as a result of the investigation and of the complainant'
s right to appeal the findings. The bill would establish a process
for a complainant to appeal the department's investigation, findings,
or enforcement actions resulting from the investigation. 
    (2)     Existing law authorizes the 
department to impose various civil penalties for a licensing
violation under  those   the above-described
 provisions, as  specified, and requires  
specified. Existing law generally authorizes the department to impose
a larger civil penalty for a violation that the department
determines resulted in the death of a resident of or a person
receiving care at one of those facilities, and for a violation that
the department determines constitutes physical abuse of, or results
in serious bodily injury to, a resident of or a person receiving care
at one of those facilities. Prior to the issuance of a citation
imposing one of those death, physical abuse, or serious bodily injury
civil penalties, existing law requires the approval of the Director
of Social Services.  
   This bill would instead require the approval of the program
administrator of the Community Care Licensing Division of the
department prior to the issuance of a citation imposing one of the
death, physical abuse, or serious bodily injury civil penalties
described above.  
   (3) Existing law, beginning July 1, 2015, provides a licensee
under the provisions described above the right to submit to the
department a written request for a formal review of an assessment of
the death, physical abuse, and serious bodily injury civil penalties
described above by a regional manager of the Community Care Licensing
Division of the department. Existing law establishes a process to
appeal that review to the program administrator of the Community Care
Licensing Division of the department, to further appeal to the
deputy director of the Community Care Licensing Division of the
department, and, upon exhausting the deputy director review, to an
administrative law judge.  
   This bill would revise the review process of an assessment of the
death, physical abuse, and serious bodily injury civil penalties
described above by, among other things, deleting the provisions
relating to a regional manager of the Community Care Licensing
Division of the department and the program administrator of the
Community Care Licensing Division of the department. The bill would
also establish a process to appeal any other civil penalty assessed
pursuant to these provisions.  
   (4) Existing law requires the department to notify the facilities
described above in writing of all deficiencies in their compliance
with specified provisions of law, and requires those facilities,
unless otherwise specified, to remedy the deficiencies within certain
time periods. Existing law requires the department to adopt
regulations setting forth the appeal procedures for deficiencies.
 
   This bill would establish a process for a licensee to submit to
the department a written request for a formal review of a finding of
a deficiency, and to further appeal that review to the program
administrator of the Community Care Licensing Division. The bill
would also require a notification of a deficiency written by a
representative of the department to include a factual description of
the nature of the deficiency fully stating the manner in which the
licensee failed to comply with the specified statute or regulation,
and, if applicable, the particular place or area of the facility in
which the deficiency occurred. 
    (5)     Existing law requires  moneys
collected from the imposition of  those   the
 penalties  described above relating to child day care
centers and family day care homes  to be deposited in the Child
Health and Safety Fund and expended for certain purposes, including
technical assistance, orientation, training, and education of
licensed daycare centers.
   This bill would delete the requirement that moneys collected from
the imposition of certain penalties and deposited in the Child Health
and Safety Fund be used for assisting families with the
identification, transportation, and enrollment of children in another
day care center or family day care home upon the revocation or
suspension of the license of a day care center or family day care
home.
   Vote: majority. Appropriation: no. Fiscal committee:  no
  yes  . State-mandated local program: no.


THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS:

   SECTION 1.    It is the intent of the Legislature to
enact legislation that would clarify the complaint process for
residential care facilities for the elderly and revise the appeal
procedures for a deficiency issued against a care facility licensed
by the State Department of Social Services. 
   SEC. 2.    Section 1548 of the   Health and
Safety Code   , as added by Section 2 of Chapter 813 of the
Statutes of 2014, is amended to read: 
   1548.  (a) In addition to the suspension, temporary suspension, or
revocation of a license issued under this chapter, the department
may levy a civil penalty.
   (b) The amount of the civil penalty shall not be less than
twenty-five dollars ($25) or more than fifty dollars ($50) per day
for each violation of this chapter except where the nature or
seriousness of the violation or the frequency of the violation
warrants a higher penalty or an immediate civil penalty assessment,
or both, as determined by the department. In no event, shall a civil
penalty assessment exceed one hundred fifty dollars ($150) per day
per violation.
   (c) Notwithstanding Section 1534, the department shall assess an
immediate civil penalty of one hundred fifty dollars ($150) per day
per violation for any of the following serious violations:
   (1) (A) Fire clearance violations, including, but not limited to,
overcapacity, ambulatory status, inoperable smoke alarms, and
inoperable fire alarm systems. The civil penalty shall not be
assessed if the licensee has done either of the following:
   (i) Requested the appropriate fire clearance based on ambulatory,
nonambulatory, or bedridden status, and the decision is pending.
   (ii) Initiated eviction proceedings.
   (B) A licensee denied a clearance for bedridden residents may
appeal to the fire authority, and, if that appeal is denied, may
subsequently appeal to the Office of the State Fire Marshal, and
shall not be assessed an immediate civil penalty until the final
appeal is decided, or after 60 days has passed from the date of the
citation, whichever is earlier.
   (2) Absence of supervision, as required by statute or regulation.
   (3) Accessible bodies of water when prohibited in this chapter or
regulations adopted pursuant to this chapter.
   (4) Accessible firearms, ammunition, or both.
   (5) Refused entry to a facility or any part of a facility in
violation of Section 1533, 1534, or 1538.
   (6) The presence of an excluded person on the premises.
   (d) (1) For a violation that the department determines resulted in
the death of a resident at an adult residential facility, social
rehabilitation facility, enhanced behavioral supports home, or
community crisis home, the civil penalty shall be fifteen thousand
dollars ($15,000).
   (2) For a violation that the department determines resulted in the
death of a person receiving care at an adult day program, the civil
penalty shall be assessed as follows:
   (A) Seven thousand five hundred dollars ($7,500) for a licensee
licensed, among all of the licensee's facilities, to care for 50 or
less persons.
   (B) Ten thousand dollars ($10,000) for a licensee licensed, among
all of the licensee's facilities, to care for more than 50 persons.
   (3) For a violation that the department determines resulted in the
death of a person receiving care at a therapeutic day services
facility, foster family agency, community treatment facility,
full-service adoption agency, noncustodial adoption agency,
transitional shelter care facility, transitional housing placement
provider, or group home, the civil penalty shall be assessed as
follows:
   (A) Seven thousand five hundred dollars ($7,500) for a licensee
licensed, among all of the licensee's facilities, to care for 40 or
less children.
   (B) Ten thousand dollars ($10,000) for a licensee licensed, among
all of the licensee's facilities, to care for 41 to 100, inclusive,
children.
   (C) Fifteen thousand dollars ($15,000) for a licensee licensed,
among all of the licensee's facilities, to care for more than 100
children.
   (4) For a violation that the department determines resulted in the
death of a resident at a runaway and homeless youth shelter, the
civil penalty shall be five thousand dollars ($5,000).
   (e) (1) (A) For a violation that the department determines
constitutes physical abuse, as defined in Section 15610.63 of the
Welfare and Institutions Code, or resulted in serious bodily injury,
as defined in Section 243 of the Penal Code, to a resident at an
adult residential facility, social rehabilitation facility, enhanced
behavioral supports home, or community crisis home, the civil penalty
shall be ten thousand dollars ($10,000).
   (B) For a violation that the department determines constitutes
physical abuse, as defined in Section 15610.63 of the Welfare and
Institutions Code, or resulted in serious bodily injury, as defined
in Section 243 of the Penal Code, to a person receiving care at an
adult day program, the civil penalty shall be assessed as follows:
   (i) Two thousand five hundred dollars ($2,500) for a licensee
licensed, among all of the licensee's facilities, to care for 50 or
less persons.
   (ii) Five thousand dollars ($5,000) for a licensee licensed, among
all of the licensee's facilities, to care for more than 50 persons.
   (C) For a violation that the department determines constitutes
physical abuse, as defined in paragraph (2), or resulted in serious
bodily injury, as defined in Section 243 of the Penal Code, to a
person receiving care at a therapeutic day services facility, foster
family agency, community treatment facility, full-service adoption
agency, noncustodial adoption agency, transitional shelter care
facility, transitional housing placement provider, or group home, the
civil penalty shall be assessed as follows:
   (i) Two thousand five hundred dollars ($2,500) for a licensee
licensed, among all of the licensee's facilities, to care for 40 or
less children.
   (ii) Five thousand dollars ($5,000) for a licensee licensed, among
all of the licensee's facilities, to care for 41 to 100, inclusive,
children.
   (iii) Ten thousand dollars ($10,000) for a licensee licensed,
among all of the licensee's facilities, to care for more than 100
children.
   (D) For a violation that the department determines constitutes
physical abuse, as defined in paragraph (2), or resulted in serious
bodily injury, as defined in Section 243 of the Penal Code, to a
resident at a runaway and homeless youth shelter, the civil penalty
shall be one thousand dollars ($1,000).
   (2) For purposes of subparagraphs (C) and (D), "physical abuse"
includes physical injury inflicted upon a child by another person by
other than accidental means, sexual abuse as defined in Section
11165.1 of the Penal Code, neglect as defined in Section 11165.2 of
the Penal Code, or unlawful corporal punishment or injury as defined
in Section 11165.4 of the Penal Code when the person responsible for
the child's welfare is a licensee, administrator, or employee of any
facility licensed to care for children.
   (f) Prior to the issuance of a citation imposing a civil penalty
pursuant to subdivision (d) or (e), the decision shall be approved by
the  director.   program administrator of the
Community Care Licensing   Division. 
   (g) Notwithstanding Section 1534, any facility that is cited for
repeating the same violation of this chapter within 12 months of the
first violation is subject to an immediate civil penalty of one
hundred fifty dollars ($150) and fifty dollars ($50) for each day the
violation continues until the deficiency is corrected.
   (h) Any facility that is assessed a civil penalty pursuant to
subdivision (g) that repeats the same violation of this chapter
within 12 months of the violation subject to subdivision (g) is
subject to an immediate civil penalty of one hundred fifty dollars
($150) for each day the violation continues until the deficiency is
corrected.
   (i) (1) The department shall adopt regulations setting forth the
appeal procedures for deficiencies.
   (2) A  notification of a deficiency written by a
representative of the department shall include a factual description
of the nature of the deficiency fully stating the manner in which the
licensee failed to comply with the specified statute or regulation,
and, if applicable, the particular place or area of the facility in
which the deficiency occurred. 
    (j)     (1)     A 
licensee shall have the right to submit to the department a written
request for a formal review of a civil penalty assessed pursuant to
subdivisions (d) and (e) within 10  business  days of
receipt of the notice of a civil penalty assessment and shall provide
all supporting documentation at that time. The review shall be
conducted by  a regional manager   the deputy
director  of the Community Care Licensing Division. If the
 regional manager   department requires
additional information from the licensee, that information shall be
requested within the first 30 calendar days after receiving the
request for review. If the deputy director  determines that the
civil penalty was not  assessed   assessed, or
the finding of the deficiency that resulted in the assessment of the
civil penalty was not made,  in accordance with applicable
statutes or regulations of the department, he or she may amend or
dismiss the civil  penalty.   penalty or finding
of deficiency.  The licensee shall be notified in writing of
the  regional manager's   deputy director's
 decision within 60  calendar  days of the request to
review the assessment of the civil penalty. 
   (3) The licensee may further appeal to the program administrator
of the Community Care Licensing Division within 10 days of receipt of
the notice of the regional manager's decision and shall provide all
supporting documentation at that time. If the program administrator
determines that the civil penalty was not assessed in accordance with
applicable statutes or regulations of the department, he or she may
amend or dismiss the civil penalty. The licensee shall be notified in
writing of the program administrator's decision within 60 days of
the request to review the regional manager's decision. 

   (4) The licensee may further appeal to the deputy director of the
Community Care Licensing Division within 10 days of receipt of the
notice of the program director's decision and shall provide all
supporting documentation at that time. If the deputy director
determines that the civil penalty was not assessed in accordance with
applicable statutes or regulations of the department, he or she may
amend or dismiss the civil penalty. The licensee shall be notified in
writing of the deputy director's decision within 60 days of the
request to review the program administrator's decision. 

   (5) 
    (2)  Upon exhausting the  deputy director
review,   review described in paragraph (1),  a
licensee may  further appeal  a civil penalty
assessed pursuant to subdivision (d) or (e)  that
decision  to an administrative law judge. Proceedings shall be
conducted in accordance with Chapter 5 (commencing with Section
11500) of Part 1 of Division 3 of Title 2 of the Government Code, and
the department shall have all the powers granted by those
provisions. In all proceedings conducted in accordance with this
section, the standard of proof shall be by a preponderance of the
evidence. 
   (6) 
    (3)  If, in addition to an assessment of civil
penalties, the department elects to file an administrative action to
suspend or revoke the facility license that includes violations
relating to the assessment of the civil penalties, the department
review of the pending appeal shall cease and the assessment of the
civil penalties shall be heard as part of the administrative action
process. 
   (k) (1) A licensee shall have the right to submit to the
department a written request for a formal review of any other civil
penalty or deficiency not described in subdivision (j) within 10
business days of receipt of the notice of a civil penalty assessment
or a finding of a deficiency, and shall provide all supporting
documentation at that time. The review shall be conducted by a
regional manager of the Community Care Licensing Division. If the
department requires additional information from the licensee, that
information shall be requested within the first 30 calendar days
after receiving the request for review. If the regional manager
determines that the civil penalty was not assessed, or the finding of
the deficiency was not made, in accordance with applicable statutes
or regulations of the department, he or she may amend or dismiss the
civil penalty or finding of deficiency. The licensee shall be
notified in writing of the regional manager's decision within 60
calendar days of the request to review the civil penalty or finding
of deficiency.  
   (2) Upon exhausting the review described in paragraph (1), the
licensee may further appeal that decision to the program
administrator of the Community Care Licensing Division within 10
business days of receipt of notice of the regional manager's
decision. If the program administrator determines that the civil
penalty was not assessed, or the finding of the deficiency was not
made, in accordance with applicable statutes or regulations of the
department, he or she may amend or dismiss the civil penalty or
finding of deficiency. The licensee shall be notified in writing of
the program administrator's decision within 60 calendar days of the
request to review the civil penalty or finding of deficiency. 

   (j) 
    (l)  The department shall adopt regulations implementing
this section. 
   (k) 
    (m)  The department shall, by January 1, 2016, amend its
regulations to reflect the changes to this section made by 
the act that added this subdivision.   Section 2 of
Chapter 813 of the Statutes of 2014.  
   (l) 
    (n)  As provided in Section 11466.31 of the Welfare and
Institutions Code, the department may offset civil penalties owed by
a group home against moneys to be paid by a county for the care of
minors after the group home has exhausted its appeal of the civil
penalty assessment. The department shall provide the group home a
reasonable opportunity to pay the civil penalty before instituting
the offset provision. 
   (m) 
    (o)  This section shall become operative on July 1,
2015.
   SEC. 3.    Section 1568.0822 of the   Health
and Safety Code   , as added by Section 4 of Chapter 813 of
the Statutes of 2014, is amended to read: 
   1568.0822.  (a) In addition to the suspension, temporary
suspension, or revocation of a license issued under this chapter, the
department may levy a civil penalty.
   (b) The amount of the civil penalty shall not be less than
twenty-five dollars ($25) or more than fifty dollars ($50) per day
for each violation of this chapter, except where the nature or
seriousness of the violation or the frequency of the violation
warrants a higher penalty or an immediate civil penalty assessment,
or both, as determined by the department. In no event shall a civil
penalty assessment exceed one hundred fifty dollars ($150) per day
per violation.
   (c) Notwithstanding Section 1568.07, the department shall assess
an immediate civil penalty of one hundred fifty dollars ($150) per
day per violation for any of the following serious violations:
   (1) (A) Fire clearance violations, including, but not limited to,
overcapacity, ambulatory status, inoperable smoke alarms, and
inoperable fire alarm systems. The civil penalty shall not be
assessed if the licensee has done either of the following:
   (i) Requested the appropriate fire clearance based on ambulatory,
nonambulatory, or bedridden status, and the decision is pending.
   (ii) Initiated eviction proceedings.
   (B) A licensee denied a clearance for bedridden residents may
appeal to the fire authority, and, if that appeal is denied, may
subsequently appeal to the Office of the State Fire Marshal, and
shall not be assessed an immediate civil penalty until the final
appeal is decided, or after 60 days has passed from the date of the
citation, whichever is earlier.
   (2) Absence of supervision, as required by statute and regulation.

   (3) Accessible bodies of water, when prohibited in this chapter or
regulations adopted pursuant to this chapter.
   (4) Accessible firearms, ammunition, or both.
   (5) Refused entry to a facility or any part of a facility in
violation of Section 1568.07 or 1568.071.
   (6) The presence of an excluded person on the premises.
   (d) For a violation that the department determines resulted in the
death of a resident, the civil penalty shall be fifteen thousand
dollars ($15,000).
   (e) For a violation that the department determines constitutes
physical abuse, as defined in Section 15610.63 of the Welfare and
Institutions Code, or resulted in serious bodily injury, as defined
in Section 243 of the Penal Code, to a resident, the civil penalty
shall be ten thousand dollars ($10,000).
   (f) Prior to the issuance of a citation imposing a civil penalty
pursuant to subdivision (d) or (e), the decision shall be approved by
the  director.   program administrator of the
Community Care Licensing Division. 
   (g) Notwithstanding Section 1568.07, any residential care facility
that is cited for repeating the same violation of this chapter
within 12 months of the first violation is subject to an immediate
civil penalty of one hundred fifty dollars ($150) and fifty dollars
($50) for each day the violation continues until the deficiency is
corrected.
   (h) Any residential care facility that is assessed a civil penalty
pursuant to subdivision (g) that repeats the same violation of this
chapter within 12 months of the violation subject to subdivision (g)
shall be assessed an immediate civil penalty of one thousand dollars
($1,000) and one hundred dollars ($100) for each day the violation
continues until the deficiency is corrected, provided that the
violation is a serious violation.
   (i) (1) The department shall adopt regulations setting forth the
appeal procedures for deficiencies.
   (2) A  notification of a deficiency written by a
representative of the department shall include a factual description
of the nature of the deficiency fully stating the manner in which the
licensee failed to comply with the specified statute or regulation,
and, if applicable, the particular place or area of the facility in
which the deficiency occurred. 
    (j)     (1)     A 
licensee shall have the right to submit to the department a written
request for a formal review of a civil penalty assessed pursuant to
subdivisions (d) and (e) within 10  business  days of
receipt of the notice of a civil penalty assessment and shall provide
all supporting documentation at that time. The review shall be
conducted by  a regional manager   the deputy
director  of the Community Care Licensing Division. If the
 regional manager   department requires
additional information from the licensee, that information shall be
requested within the first 30 calendar days after receiving the
request for review. If the deputy director  determines that the
civil penalty was not  assessed   assessed, or
the finding of deficiency that resulted in the assessment of the
civil penalty was not made,  in accordance with applicable
statutes or regulations of the department, he or she may amend or
dismiss the civil  penalty.   penalty or finding
of deficiency.  The licensee shall be notified in writing of
the  regional manager's   deputy director's
 decision within 60  calendar  days of the request to
review the assessment of the civil penalty. 
   (3) The licensee may further appeal to the program administrator
of the Community Care Licensing Division within 10 days of receipt of
the notice of the regional manager's decision and shall provide all
supporting documentation at that time. If the program administrator
determines that the civil penalty was not assessed in accordance with
applicable statutes or regulations of the department, he or she may
amend or dismiss the civil penalty. The licensee shall be notified in
writing of the program administrator's decision within 60 days of
the request to review the regional manager's decision. 

   (4) The licensee may further appeal to the deputy director of the
Community Care Licensing Division within 10 days of receipt of the
notice of the program director's decision and shall provide all
supporting documentation at that time. If the deputy director
determines that the civil penalty was not assessed in accordance with
applicable statutes or regulations of the department, he or she may
amend or dismiss the civil penalty. The licensee shall be notified in
writing of the deputy director's decision within 60 days of the
request to review the program administrator's decision. 

   (5) 
    (2)  Upon exhausting the  deputy director
review,   review described in paragraph (1),  a
licensee may  further  appeal  a civil penalty
assessed pursuant to subdivision (d) or (e)   that
decision  to an administrative law judge. Proceedings shall be
conducted in accordance with Chapter 5 (commencing with Section
11500) of Part 1 of Division 3 of Title 2 of the Government Code, and
the department shall have all the powers granted by those
provisions. In all proceedings conducted in accordance with this
section, the standard of proof shall be by a preponderance of the
evidence. 
   (6) 
    (3)  If, in addition to an assessment of civil
penalties, the department elects to file an administrative action to
suspend or revoke the facility license that includes violations
relating to the assessment of the civil penalties, the department
review of the pending appeal shall cease and the assessment of the
civil penalties shall be heard as part of the administrative action
process. 
   (k) (1) A licensee shall have the right to submit to the
department a written request for a formal review of any other civil
penalty or deficiency not described in subdivision (j) within 10
business days of receipt of the notice of a civil penalty assessment
or a finding of a deficiency, and shall provide all supporting
documentation at that time. The review shall be conducted by a
regional manager of the Community Care Licensing Division. If the
department requires additional information from the licensee, that
information shall be requested within the first 30 calendar days
after receiving the request for review. If the regional manager
determines that the civil penalty was not assessed, or the finding of
the deficiency was not made, in accordance with applicable statutes
or regulations of the department, he or she may amend or dismiss the
civil penalty or finding of deficiency. The licensee shall be
notified in writing of the regional manager's decision within 60
calendar days of the request to review the civil penalty or finding
of deficiency.  
   (2) Upon exhausting the review described in paragraph (1), the
licensee may further appeal that decision to the program
administrator of the Community Care Licensing Division within 10
business days of receipt of notice of the regional manager's
decision. If the program administrator determines that the civil
penalty was not assessed, or the finding of the deficiency was not
made, in accordance with applicable statutes or regulations of the
department, he or she may amend or dismiss the civil penalty or
finding of deficiency. The licensee shall be notified in writing of
the program administrator's decision within 60 calendar days of the
request to review the civil penalty or finding of deficiency. 

   (j) 
    (l)  The department shall adopt regulations implementing
this section. 
   (k) 
    (m) The department shall, by January 1, 2016, amend its
regulations to reflect the changes to this section made by 
the act that added this subdivision.   Section 4 of
Chapter 813 of the Statutes of 2014.  
   (l) 
    (n)  This section shall become operative on July 1,
2015.
   SEC. 4.    Section 1569.35 of the   Health
and Safety Code   is amend   ed to read: 
   1569.35.  (a)  Any person may request an  inspection
  investigation  of  any   a
 residential care facility for the elderly in accordance with
this chapter by transmitting   making a
complaint  to the department  notice of an alleged
  alleging a  violation of applicable requirements
prescribed by statutes or regulations of this state, including, but
not limited to, a denial of access of any person authorized to enter
the facility pursuant to Section 9722 of the Welfare and Institutions
Code. A complaint may be made either orally or in writing.
   (b)  The substance of the complaint shall be provided to the
licensee no earlier than at the time of the inspection. Unless the
complainant specifically requests otherwise, neither the substance of
the complaint provided the licensee nor any copy of the complaint or
any record published, released, or otherwise made available to the
licensee shall disclose the name of any person mentioned in the
complaint except the name of any duly authorized officer, employee,
or agent of the department conducting the investigation or inspection
pursuant to this chapter.
   (c)   (1)    Upon receipt of a complaint, other
than a complaint alleging denial of a statutory right of access to a
residential care facility for the elderly, the department shall make
a preliminary review and, unless the department determines that the
complaint                                          is willfully
intended to harass a licensee or is without any reasonable basis, it
shall make an onsite inspection within 10 days after receiving the
complaint except where the visit would adversely affect the licensing
investigation or the investigation of other agencies, including, but
not limited to, law enforcement agencies. In either event, the
complainant shall be promptly informed of the department's proposed
course of action. 
   (d)  Upon receipt of a complaint alleging denial of a statutory
right of access to a residential facility for the elderly, the
department shall review the complaint. The complainant shall be
notified promptly of the department's proposed course of action.
 
   (2) If a local long-term care ombudsman or the State Long-Term
Care Ombudsman files a complaint alleging denial of a statutory right
of access to a residential care facility for the elderly under
Section 9722 of the Welfare and Institutions Code, the department
shall give priority to the complaint pursuant to Section 9721 of the
Welfare and Institutions Code and notify the Office of the State
Long-Term Care Ombudsman that an investigation has been initiated
pursuant to this section.  
   (3) Prior to conducting an onsite investigation pursuant to this
section, the department shall make a good faith effort, documented in
writing, to contact and interview the complainant and inform the
complainant of the department's proposed course of action and the
relevant deadline for the department to complete its investigation.
To the extent practicable, the officer, employee, or agent of the
department who will conduct the investigation shall be the
representative who interviews and makes contact with the complainant.
 
   (d) When conducting an investigation pursuant to this section, the
department shall consult with and, to the extent practicable,
coordinate its investigation of a residential care facility for the
elderly with the investigation of the facility by other agencies,
including, but not limited to, the Office of the State Long-Term Care
Ombudsman and law enforcement agencies.  
   (e) Within 10 business days of completing the investigation of a
complaint under this section, the department shall notify the
complainant in writing of the department's determination as a result
of the investigation and of the complainant's right to appeal the
findings. The written notice shall describe the appeal process
provided for under subdivisions (f) and (g) and include a copy of any
reports and documents describing violations and enforcement actions
resulting from the investigation.  
   (f) A complainant who is dissatisfied with the department's
investigation, findings, or enforcement actions resulting from the
investigation may file an appeal by notifying the program manager of
the officer, employee, or agent of the department conducting the
investigation in writing within 15 business days after receiving the
notice described in subdivision (e). The program manager shall
schedule a meeting or teleconference with the complainant within 30
business days of receiving an appeal. The program manager shall
carefully review the concerns, information, and evidence presented by
the complainant to determine whether the department's findings or
actions should be modified or whether further investigation is
necessary. Within 10 business days after conducting the meeting or
teleconference with the complainant, the program manager shall notify
the complainant in writing of the department's determinations and
actions concerning the appeal and of the appeal rights provided in
subdivision (g).  
   (g) If a complainant is dissatisfied with the program manager's
determination on an appeal pursuant to subdivision (f), the
complainant may, within 15 business days after receipt of this
determination, file an appeal in writing with the Quality Assurance
Unit of the Community Care Licensing Division. Within 30 business
days of receiving an appeal, a representative of the Quality
Assurance Unit shall interview the complainant, consider any
information presented or submitted by the complainant, and review the
complaint record to determine whether the department's findings or
actions should be modified or whether further investigation is
necessary. No later than 10 business days after completing this
review, the deputy director of the Community Care Licensing Division
shall notify the complainant in writing of the department's
determinations and actions concerning the appeal.  
   (h) A complainant may be assisted or represented by any person of
his or her choice in the appeal processes described in this section.

   SEC. 5.    Section 1569.49 of the   Health
and Safety Code  , as added by Section 6 of Chapter 813 of
the Statutes of 2014, is amended to read: 
   1569.49.  (a) In addition to the suspension, temporary suspension,
or revocation of a license issued under this chapter, the department
may levy a civil penalty.
   (b) The amount of the civil penalty shall not be less than
twenty-five dollars ($25) or more than fifty dollars ($50) per day
for each violation of this chapter except where the nature or
seriousness of the violation or the frequency of the violation
warrants a higher penalty or an immediate civil penalty assessment,
or both, as determined by the department. In no event, shall a civil
penalty assessment exceed one hundred fifty dollars ($150) per day
per violation.
   (c) Notwithstanding Section 1569.33, the department shall assess
an immediate civil penalty of one hundred fifty dollars ($150) per
day per violation for any of the following serious violations:
   (1) (A) Fire clearance violations, including, but not limited to,
overcapacity, ambulatory status, inoperable smoke alarms, and
inoperable fire alarm systems. The civil penalty shall not be
assessed if the licensee has done either of the following:
   (i) Requested the appropriate fire clearance based on ambulatory,
nonambulatory, or bedridden status, and the decision is pending.
   (ii) Initiated eviction proceedings.
   (B) A licensee denied a clearance for bedridden residents may
appeal to the fire authority, and, if that appeal is denied, may
subsequently appeal to the Office of the State Fire Marshal, and
shall not be assessed an immediate civil penalty until the final
appeal is decided, or after 60 days has passed from the date of the
citation, whichever is earlier.
   (2) Absence of supervision as required by statute or regulation.
   (3) Accessible bodies of water, when prohibited in this chapter or
regulations adopted pursuant to this chapter.
   (4) Accessible firearms, ammunition, or both.
   (5) Refused entry to a facility or any part of a facility in
violation of Section 1569.32, 1569.33, or 1569.35.
   (6) The presence of an excluded person on the premises.
   (d) For a violation that the department determines resulted in the
death of a resident, the civil penalty shall be fifteen thousand
dollars ($15,000).
   (e) For a violation that the department determines constitutes
physical abuse, as defined in Section 15610.63 of the Welfare and
Institutions Code, or resulted in serious bodily injury, as defined
in Section 15610.67 of the Welfare and Institutions Code, to a
resident, the civil penalty shall be ten thousand dollars ($10,000).
   (f) Prior to the issuance of a citation imposing a civil penalty
pursuant to subdivision (d) or (e), the decision shall be approved by
the  director.   program administrator of the
Community Care Licensing Division. 
   (g) Notwithstanding Section 1569.33, any residential care facility
for the elderly that is cited for repeating the same violation of
this chapter within 12 months of the first violation is subject to an
immediate civil penalty of one hundred fifty dollars ($150) and
fifty dollars ($50) for each day the violation continues until the
deficiency is corrected.
   (h) Any residential care facility for the elderly that is assessed
a civil penalty pursuant to subdivision (g) that repeats the same
violation of this chapter within 12 months of the violation subject
to subdivision (g) shall be assessed an immediate civil penalty of
one thousand dollars ($1,000) and one hundred dollars ($100) for each
day the violation continues until the deficiency is corrected.
   (i) (1) The department shall adopt regulations setting forth the
appeal procedures for deficiencies.
   (2) A  notification of a deficiency written by a
representative of the department shall include a factual description
of the nature of the deficiency fully stating the manner in which the
licensee failed to comply with the specified statute or regulation,
and, if applicable, the particular place or area of the facility in
which the deficiency occurred. 
    (j)    (1)   A  licensee
shall have the right to submit to the department a written request
for a formal review of a civil penalty assessed pursuant to
subdivisions (d) and (e) within 10  business  days of
receipt of the notice of a civil penalty assessment and shall provide
all supporting documentation at that time. The review shall be
conducted by  a regional manager   the deputy
director  of the Community Care Licensing Division. If the
 regional manager   department requires
additional information from the licensee, that information shall be
requested within the first 30 calendar days after receiving the
request for review. If the deputy director  determines that the
civil penalty was not  assessed   assessed, or
the finding of the deficiency that resulted in the assessment of the
civil penalty was   not made,  in accordance with
applicable statutes or regulations of the department, he or she may
amend or dismiss the civil  penalty.   penalty
or finding of deficiency.  The licensee shall be notified in
writing of the  regional manager's  deputy
director's  decision within 60  calendar  days of the
request to review the assessment of the civil penalty. 
   (3) The licensee may further appeal to the program administrator
of the Community Care Licensing Division within 10 days of receipt of
the notice of the regional manager's decision and shall provide all
supporting documentation at that time. If the program administrator
determines that the civil penalty was not assessed in accordance with
applicable statutes or regulations of the department, he or she may
amend or dismiss the civil penalty. The licensee shall be notified in
writing of the program administrator's decision within 60 days of
the request to review the regional manager's decision. 

   (4) The licensee may further appeal to the deputy director of the
Community Care Licensing Division within 10 days of receipt of the
notice of the program director's decision and shall provide all
supporting documentation at that time. If the deputy director
determines that the civil penalty was not assessed in accordance with
applicable statutes or regulations of the department, he or she may
amend or dismiss the civil penalty. The licensee shall be notified in
writing of the deputy director's decision within 60 days of the
request to review the program administrator's decision. 

   (5) 
    (2)  Upon exhausting the  deputy director
review,   review described in paragraph (1),  a
licensee may  further  appeal  a civil penalty
assessed pursuant to subdivision (d) or (e)   that
decision  to an administrative law judge. Proceedings shall be
conducted in accordance with Chapter 5 (commencing with Section
11500) of Part 1 of Division 3 of Title 2 of the Government Code, and
the department shall have all the powers granted by those
provisions. In all proceedings conducted in accordance with this
section, the standard of proof shall be by a preponderance of the
evidence. 
   (6) 
    (3)  If, in addition to an assessment of civil
penalties, the department elects to file an administrative action to
suspend or revoke the facility license that includes violations
relating to the assessment of the civil penalties, the department
review of the pending appeal shall cease and the assessment of the
civil penalties shall be heard as part of the administrative action
process. 
   (k) (1) A licensee shall have the right to submit to the
department a written request for a formal review of any other civil
penalty or deficiency not described in subdivision (j) within 10
business days of receipt of the notice of a civil penalty assessment
or a finding of a deficiency, and shall provide all supporting
documentation at that time. The review shall be conducted by a
regional manager of the Community Care Licensing Division. If the
department requires additional information from the licensee, that
information shall be requested within the first 30 calendar days
after receiving the request for review. If the regional manager
determines that the civil penalty was not assessed, or the finding of
the deficiency was not made, in accordance with applicable statutes
or regulations of the department, he or she may amend or dismiss the
civil penalty or finding of deficiency. The licensee shall be
notified in writing of the regional manager's decision within 60
calendar days of the request to review the civil penalty or finding
of deficiency.  
   (2) Upon exhausting the review described in paragraph (1), the
licensee may further appeal that decision to the program
administrator of the Community Care Licensing Division within 10
business days of receipt of notice of the regional manager's
decision. If the program administrator determines that the civil
penalty was not assessed, or the finding of the deficiency was not
made, in accordance with applicable statutes or regulations of the
department, he or she may amend or dismiss the civil penalty or
finding of deficiency. The licensee shall be notified in writing of
the program administrator's decision within 60 calendar days of the
request to review the civil penalty or finding of deficiency. 

   (j) 
    (l)  The department shall adopt regulations implementing
this section. 
   (k) 
    (m)  The department shall, by January 1, 2016, amend its
regulations to reflect the changes to this section made by 
the act that added this subdivision.   Section 6 of
Chapter 813 of the Statutes of 2014.  
   (l) 
    (n)  This section shall become operative on July 1,
2015.
   SECTION 1.   SEC. 6.   Section 1596.99
of the Health and Safety Code, as added by Section 8 of Chapter 813
of the Statutes of 2014, is amended to read:
   1596.99.  (a) In addition to the suspension, temporary suspension,
or revocation of a license issued under this chapter or Chapter 3.4
(commencing with Section 1596.70), the department may levy a civil
penalty.
   (b) The amount of the civil penalty shall not be less than
twenty-five dollars ($25) nor more than fifty dollars ($50) per day
for each violation of this chapter except where the nature or
seriousness of the violation or the frequency of the violation
warrants a higher penalty or an immediate civil penalty assessment,
or both, as determined by the department. In no event shall a civil
penalty assessment exceed one hundred fifty dollars ($150) per day
per violation.
   (c) Notwithstanding Sections 1596.893a, 1596.893b, and 1596.98,
the department shall assess an immediate civil penalty of one hundred
fifty dollars ($150) per day per violation for any of the following
serious violations:
   (1) Fire clearance violations, including, but not limited to,
overcapacity, inoperable smoke alarms, and inoperable fire alarm
systems.
   (2) Absence of supervision, including, but not limited to, a child
left unattended, supervision of a child by a person under 18 years
of age, and lack of supervision resulting in a child wandering away.
   (3) Accessible bodies of water.
   (4) Accessible firearms, ammunition, or both.
   (5) Refused entry to a facility or any part of a facility in
violation of Section 1596.852, 1596.853, or 1597.09.
   (6) The presence of an excluded person on the premises.
   (d) For a violation that the department determines resulted in the
death of a child, the civil penalty shall be assessed as follows:
   (1) Seven thousand five hundred dollars ($7,500) for a licensee
licensed, among all of the licensee's facilities, to care for 30 or
less children.
   (2) Ten thousand dollars ($10,000) for a licensee licensed, among
all of the licensee's facilities, to care for 31 to 100, inclusive,
children.
   (3) Fifteen thousand dollars ($15,000) for a licensee licensed,
among all of the licensee's facilities, to care for more than 100
children.
   (e) (1) For a violation that the department determines constitutes
physical abuse or resulted in serious injury, as defined in Section
1596.8865, to a child, the civil penalty shall be assessed as
follows:
   (A) Two thousand five hundred dollars ($2,500) for a licensee
licensed, among all of the licensee's facilities, to care for 30 or
less children.
   (B) Five thousand dollars ($5,000) for a licensee licensed, among
all of the licensee's facilities, to care for 31 to 100, inclusive,
children.
   (C) Ten thousand dollars ($10,000) for a licensee licensed, among
all of the licensee's facilities, to care for more than 100 children.

   (2) For purposes of this subdivision, "physical abuse" includes
physical injury inflicted upon a child by another person by other
than accidental means, sexual abuse as defined in Section 11165.1 of
the Penal Code, neglect as defined in Section 11165.2 of the Penal
Code, or unlawful corporal punishment or injury as defined in Section
11165.4 of the Penal Code when the person responsible for the child'
s welfare is a licensee, administrator, or employee of any facility
licensed to care for children, or an administrator or employee of a
public or private school or other institution or agency.
   (f) Before the issuance of a citation imposing a civil penalty
pursuant to subdivision (d) or (e), the decision shall be approved by
the  director.   program administrator of the
Community Care Licensing Division. 
   (g) Notwithstanding Sections 1596.893a, 1596.893b, and 1596.98,
any day care center that is cited for repeating the same violation of
this chapter or Chapter 3.4 (commencing with Section 1596.70) within
12 months of the first violation is subject to an immediate civil
penalty of one hundred fifty dollars ($150) for each day the
violation continues until the deficiency is corrected.
   (h) Any day care center that is assessed a civil penalty under
subdivision (g) and that repeats the same violation of this chapter
within 12 months of the violation subject to subdivision (g) shall be
assessed an immediate civil penalty of one hundred fifty dollars
($150) for each day the violation continues until the deficiency is
corrected.
   (i) Notwithstanding any other law, revenues received by the state
from the payment of civil penalties imposed on licensed child care
centers pursuant to this chapter or Chapter 3.4 (commencing with
Section 1596.70), shall be deposited in the Child Health and Safety
Fund, created pursuant to Chapter 4.6 (commencing with Section 18285)
of Part 6 of Division 9 of the Welfare and Institutions Code, and
shall be expended, upon appropriation by the Legislature, pursuant to
subdivision (f) of Section 18285 of the Welfare and Institutions
Code exclusively for the technical assistance, orientation, training,
and education of licensed day care center providers.
   (j) (1) The department shall adopt regulations setting forth the
appeal procedures for deficiencies.
   (2) A  notification of a deficiency written by a
representative of the department shall include a factual description
of the   nature of the deficiency fully stating the manner
in which the licensee failed to comply with the specified statute or
regulation, and, if applicable, the particular place or area of the
facility in which the deficiency occurred. 
    (k)     (1)     A 
licensee shall have the right to submit to the department a written
request for a formal review of a civil penalty assessed pursuant to
subdivisions (d) and (e) within 10  business  days of
receipt of the notice of a civil penalty assessment and shall provide
all supporting documentation at that time. The review shall be
conducted by  a regional manager   the deputy
director  of the Community Care Licensing Division. If the
 regional manager   department requires
additional information from the licensee, that information shall be
requested within the first 30 calendar days after receiving the
request for review. If the deputy director  determines that the
civil penalty was not  assessed   assessed, or
the finding of the deficiency that resulted in the assessment of the
civil penalty was not made,  in accordance with applicable
statutes or regulations of the department, he or she may amend or
dismiss the civil  penalty.   penalty or finding
of deficiency.  The licensee shall be notified in writing of
the  regional manager's   deputy director's
 decision within 60  calendar  days of the request to
review the assessment of the civil penalty. 
   (3) The licensee may further appeal to the program administrator
of the Community Care Licensing Division within 10 days of receipt of
the notice of the regional manager's decision and shall provide all
supporting documentation at that time. If the program administrator
determines that the civil penalty was not assessed in accordance with
applicable statutes or regulations of the department, he or she may
amend or dismiss the civil penalty. The licensee shall be notified in
writing of the program administrator's decision within 60 days of
the request to review the regional manager's decision. 

   (4) The licensee may further appeal to the deputy director of the
Community Care Licensing Division within 10 days of receipt of the
notice of the program director's decision and shall provide all
supporting documentation at that time. If the deputy director
determines that the civil penalty was not assessed in accordance with
applicable statutes or regulations of the department, he or she may
amend or dismiss the civil penalty. The licensee shall be notified in
writing of the deputy director's decision within 60 days of the
request to review the program administrator's decision. 

   (5) 
    (2)  Upon exhausting the  deputy director
review,   review described in paragraph (1),  a
licensee may  further  appeal  a civil penalty
assessed pursuant to subdivision (d) or (e)   that
decision  to an administrative law judge. Proceedings shall be
conducted in accordance with Chapter 5 (commencing with Section
11500) of Part 1 of Division 3 of Title 2 of the Government Code, and
the department shall have all the powers granted by those
provisions. In all proceedings conducted in accordance with this
section, the standard of proof shall be by a preponderance of the
evidence. 
   (6) 
    (3)  If, in addition to an assessment of civil
penalties, the department elects to file an administrative action to
suspend or revoke the facility license that includes violations
relating to the assessment of the civil penalties, the department
review of the pending appeal shall cease and the assessment of the
civil penalties shall be heard as part of the administrative action
process. 
   (l) (1) A licensee shall have the right to submit to the
department a written request for a formal review of any other civil
penalty or deficiency not described in subdivision (k) within 10
business days of receipt of the notice of a civil penalty assessment
or a finding of a deficiency, and shall provide all supporting
documentation at that time. The review shall be conducted by a
regional manager of the Community Care Licensing Division. If the
department requires additional information from the licensee, that
information shall be requested within the first 30 calendar days
after receiving the request for review. If the regional manager
determines that the civil penalty was not assessed, or the finding of
the deficiency was not made, in accordance with applicable statutes
or regulations of the department, he or she may amend or dismiss the
civil penalty or finding of deficiency. The licensee shall be
notified in writing of the regional manager's decision within 60
calendar days of the request to review the civil penalty or finding
of deficiency.  
   (2) Upon exhausting the review described in paragraph (1), the
licensee may further appeal that decision to the program
administrator of the Community Care Licensing Division within 10
business days of receipt of notice of the regional manager's
decision. If the program administrator determines that the civil
penalty was not assessed, or the finding of the deficiency was not
made, in accordance with applicable statutes or regulations of the
department, he or she may amend or dismiss the civil penalty or
finding of deficiency. The licensee shall be notified in writing of
the program administrator's decision within 60 calendar days of the
request to review the
civil penalty or finding of deficiency.  
   (k) 
    (m)  The department shall, by January 1, 2016, amend its
regulations to reflect the changes to this section made by 
the act that added this subdivision.   Section 8 of
Chapter 813 of the Statutes of 2014.  
   (l) 
    (n)  This section shall become operative on July 1,
2015.
   SEC. 2.   SEC. 7.   Section 1597.58 of
the Health and Safety Code, as added by Section 10 of Chapter 813 of
the Statutes of 2014, is amended to read:
   1597.58.  (a) In addition to the suspension, temporary suspension,
or revocation of a license issued under this chapter, the department
may levy a civil penalty.
   (b) The amount of the civil penalty shall not be less than
twenty-five dollars ($25) nor more than fifty dollars ($50) per day
for each violation of this chapter except where the nature or
seriousness of the violation or the frequency of the violation
warrants a higher penalty or an immediate civil penalty assessment or
both, as determined by the department. In no event shall a civil
penalty assessment exceed one hundred fifty dollars ($150) per day
per violation.
   (c) Notwithstanding Sections 1596.893a, 1596.893b, 1597.56, and
1597.62 the department shall assess an immediate civil penalty of one
hundred fifty dollars ($150) per day per violation for any of the
following serious violations:
   (1) Any violation that results in the injury, illness, or death of
a child.
   (2) Absence of supervision, including, but not limited to, a child
left unattended, a child left alone with a person under 18 years of
age, and lack of supervision resulting in a child wandering away.
   (3) Accessible bodies of water.
   (4) Accessible firearms, ammunition, or both.
   (5) Refused entry to a facility or any part of a facility in
violation of Sections 1596.852, 1596.853, 1597.55a, and 1597.55b.
   (6) The presence of an excluded person on the premises.
   (d) For a violation that the department determines resulted in the
death of a child, the civil penalty shall be assessed as follows:
   (1) Five thousand dollars ($5,000) for a small family day care
home, as described in Section 1597.44.
   (2) Seven thousand five hundred dollars ($7,500) for a large
family day care home, as described in Section 1597.465.
   (e) (1) For a violation that the department determines constitutes
physical abuse or resulted in serious injury, as defined in Section
1596.8865, to a child, the civil penalty shall be assessed as
follows:
   (A) One thousand dollars ($1,000) for a small family day care
home, as described in Section 1597.44.
   (B) Two thousand dollars ($2,000) for a large family day care
home, as described in Section 1597.465.
   (2) For purposes of this subdivision, "physical abuse" includes
physical injury inflicted upon a child by another person by other
than accidental means, sexual abuse as defined in Section 11165.1 of
the Penal Code, neglect as defined in Section 11165.2 of the Penal
Code, or unlawful corporal punishment or injury as defined in Section
11165.4 of the Penal Code when the person responsible for the child'
s welfare is a licensee, administrator, or employee of any facility
licensed to care for children, or an administrator or employee of a
public or private school or other institution or agency.
   (f) Before the issuance of a citation imposing a civil penalty
pursuant to subdivision (d) or (e), the decision shall be approved by
the  director.   program administrator of the
Community Care Licensing Division. 
   (g) Notwithstanding Sections 1596.893a, 1596.893b, 1597.56, and
1597.62, any family day care home that is cited for repeating the
same violation of this chapter or Chapter 3.4 (commencing with
Section 1596.70), within 12 months of the first violation is subject
to an immediate civil penalty assessment of up to one hundred fifty
dollars ($150) and may be assessed up to fifty dollars ($50) for each
day the violation continues until the deficiency is corrected.
   (h) Any family day care home that is assessed a civil penalty
under subdivision (g) that repeats the same violation of this chapter
within 12 months of the violation subject to subdivision (g) shall
be assessed an immediate assessment of up to one hundred fifty
dollars ($150) and may be assessed up to one hundred fifty dollars
($150) for each day the violation continues until the deficiency is
corrected.
   (i) Notwithstanding any other law, revenues received by the state
from the payment of civil penalties imposed on licensed family day
care homes pursuant to this chapter or Chapter 3.4 (commencing with
Section 1596.70), shall be deposited in the Child Health and Safety
Fund, created pursuant to Chapter 4.6 (commencing with Section 18285)
of Part 6 of Division 9 of the Welfare and Institutions Code, and
shall be expended, upon appropriation by the Legislature, pursuant to
subdivision (f) of Section 18285 of the Welfare and Institutions
Code exclusively for the technical assistance, orientation, training,
and education of licensed family day care home providers.
   (j) (1) The department shall adopt regulations setting forth the
appeal procedures for deficiencies.
   (2) A  notification of a deficiency written by a
representative of the department shall include a factual description
of the nature of the deficiency fully stating the manner in which the
licensee failed to comply with the specified statute or regulation,
and, if applicable, the particular place or area of the facility in
which the deficiency occurred. 
    (k)     (1)     A 
licensee shall have the right to submit to the department a written
request for a formal review of a civil penalty assessed pursuant to
subdivisions (d) and (e) within 10  business  days of
receipt of the notice of a civil penalty assessment and shall provide
all supporting documentation at that time. The review shall be
conducted by  a regional manager   the deputy
director  of the Community Care Licensing Division. If the
 regional manager   department requires
additional information from the licensee, that information shall be
requested within the first 30 calendar days after receiving the
request for review. If the deputy director  determines that the
civil penalty was not  assessed   assessed, or
the finding of the deficiency that resulted in the assessment of the
civil penalty was not made,  in accordance with applicable
statutes or regulations of the department, he or she may amend or
dismiss the civil  penalty.   penalty or finding
of deficiency.  The licensee shall be notified in writing of
the  regional manager's   deputy director's
 decision within 60  calendar  days of the request to
review the assessment of the civil penalty. 
   (3) The licensee may further appeal to the program administrator
of the Community Care Licensing Division within 10 days of receipt of
the notice of the regional manager's decision and shall provide all
supporting documentation at that time. If the program administrator
determines that the civil penalty was not assessed in accordance with
applicable statutes or regulations of the department, he or she may
amend or dismiss the civil penalty. The licensee shall be notified in
writing of the program administrator's decision within 60 days of
the request to review the regional manager's decision. 

   (4) The licensee may further appeal to the deputy director of the
Community Care Licensing Division within 10 days of receipt of the
notice of the program director's decision and shall provide all
supporting documentation at that time. If the deputy director
determines that the civil penalty was not assessed in accordance with
applicable statutes or regulations of the department, he or she may
amend or dismiss the civil penalty. The licensee shall be notified in
writing of the deputy director's decision within 60 days of the
request to review the program administrator's decision. 

   (5) 
    (2)  Upon exhausting the  deputy director
review,   review described in paragraph (1),  a
licensee may further  appeal  a civil penalty
assessed pursuant to subdivision (d) or (e)   that
decision  to an administrative law judge. Proceedings shall be
conducted in accordance with Chapter 5 (commencing with Section
11500) of Part 1 of Division 3 of Title 2 of the Government Code, and
the department shall have all the powers granted by those
provisions. In all proceedings conducted in accordance with this
section, the standard of proof shall be by a preponderance of the
evidence. 
   (6) 
    (3)  If, in addition to an assessment of civil
penalties, the department elects to file an administrative action to
suspend or revoke the facility license that includes violations
relating to the assessment of the civil penalties, the department
review of the pending appeal shall cease and the assessment of the
civil penalties shall be heard as part of the administrative action
process. 
   (l) (1) A licensee shall have the right to submit to the
department a written request for a formal review of any other civil
penalty or deficiency not described in subdivision (k) within 10
business days of receipt of the notice of a civil penalty assessment
or a finding of a deficiency, and shall provide all supporting
documentation at that time. The review shall be conducted by a
regional manager of the Community Care Licensing Division. If the
department requires additional information from the licensee, that
information shall be requested within the first 30 calendar days
after receiving the request for review. If the regional manager
determines that the civil penalty was not assessed, or the finding of
the deficiency was not made, in accordance with applicable statutes
or regulations of the department, he or she may amend or dismiss the
civil penalty or finding of deficiency. The licensee shall be
notified in writing of the regional manager's decision within 60
calendar days of the request to review the civil penalty or finding
of deficiency.  
   (2) Upon exhausting the review described in paragraph (1), the
licensee may further appeal that decision to the program
administrator of the Community Care Licensing Division within 10
business days of receipt of notice of the regional manager's
decision. If the program administrator determines that the civil
penalty was not assessed, or the finding of the deficiency was not
made, in accordance with applicable statutes or regulations of the
department, he or she may amend or dismiss the civil penalty or
finding of deficiency. The licensee shall be notified in writing of
the program administrator's decision within 60 calendar days of the
request to review the civil penalty or finding of deficiency. 

   (k) 
    (m)  The department shall, by January 1, 2016, amend its
regulations to reflect the changes to this section made by 
the act that added this subdivision.   Section 10 of
Chapter 813 of the Statutes of 2014.  
   (l) 
    (n)  This section shall become operative on July 1,
2015.