BILL ANALYSIS Ó AB 1407 Page 1 Date of Hearing: April 28, 2015 ASSEMBLY COMMITTEE ON JUDICIARY Mark Stone, Chair AB 1407 (Atkins) - As Amended April 22, 2015 As Proposed to be Amended SUBJECT: DOMESTIC VIOLENCE: DIVISION OF WIRELESS TELEPHONE PLANS KEY ISSUE: IN ORDER TO BETTER SUPPORT AND PROTECT VICTIMS OF DOMESTIC VIOLENCE AS THEY LEAVE THEIR ABUSERS, SHOULD THESE VICTIMS, THROUGH A DISCRETIONARY COURT ORDER TO THE WIRELESS SERVICE PROVIDER, BE ABLE TO KEEP THEIR CELL PHONES AND THEIR CHILDREN'S CELL PHONES, EVEN IF THEIR ABUSER HOLDS THE ACCOUNT WITH THE WIRELESS PROVIDER? SYNOPSIS Today, nearly everyone has a cell phone and that phone provides critical access to family, friends and support services. Often one person is the accountholder for all phones in the household, but if the accountholder is also a batterer, he or she can use that status to control the victim's cell phone, monitor calls and track the victim's whereabouts. Sponsored by WEAVE, this bill seeks to better support victims of domestic violence by allowing a court to direct the wireless service provider to give them control over their own phones and their children's phones. AB 1407 Page 2 This bill is supported by, among others, the California Judges Association, the California Catholic Conference, law enforcement groups, legal aid organizations, and the major wireless service providers. There is no known opposition. SUMMARY: Effective July 1, 2016, allows a court in a domestic violence proceeding, to direct a wireless telephone service provider (wireless provider) to transfer wireless phone numbers and devices. Specifically, this bill: 1)Allows a court, beginning July 1, 2016, in any Domestic Violence Prevention Act proceeding, after notice and a hearing, to issue an order directing a wireless telephone service provider to transfer billing responsibility and rights to a wireless phone number(s) to a requesting party, if the requesting party is not the accountholder. Requires that the order be made to the wireless provider, served as specified, and contain specified information. 2)Requires the wireless provider, when it cannot operationally or technically effectuate the order, to notify the requesting party within 72 hours. Provides examples of such circumstances, including where the accountholder has already terminated service, where there are differences in network technology that prevent functionality of the device, and where there are geographic or other limitations on network or service availability. 3)Provides that a wireless provider, as part of the transfer of billing responsibility, is not precluded from applying to the requesting party any routine and customary requirements for account establishment, including but not limited to identification, financial information and customer preferences. AB 1407 Page 3 4)Provides that no cause of action will lie against any wireless provider for actions taken in accordance with a court order issued pursuant to #1), above. 5)Requires the Judicial Council, by July 1, 2016, to develop any necessary forms or rules. 6)Declares legislative intent that: a) for many victims of domestic violence their cell phone is their lifeline to community resources, life-saving services and their support network; and b) allowing victims of domestic violence to retain an existing wireless phone number and access to contact and other information contained in that phone is important for the safety and emotional support of the victim, which could be a problem if the victim is not the accountholder for the cell phone. EXISTING LAW allows a court under the Domestic Violence Protective Act (DVPA), after notice and a hearing to, among other things, issue a restraining order, exclude the restrained party from a dwelling, make custody determinations, order a party to pay child support, and order the restrained party to participate in a batterer's program. (Family Code Sections 6340 et seq.) FISCAL EFFECT: As currently in print this billed is keyed fiscal. COMMENTS: Today, nearly everyone has a cell phone and that phone provides critical access to family, friends, and support services. Often one person is the accountholder for all phones in the household, but if that accountholder is also a batterer, he or she can use that status to control the victim's cell AB 1407 Page 4 phone, monitor calls and track the victim's whereabouts. This bill seeks to better support victims of domestic violence by allowing a court to direct the wireless service provider to give them control over their own phones and their children's phones. In support of the bill, the author writes: Current law provides no mechanism for victims of domestic violence . . . to break a wireless telephone shared family plan contract when the abuser . . . is the primary accountholder. Allowing these individuals to retain use of an existing wireless telephone number and access to their contacts and other information stored within the phone is important to the individual's safety and emotional support. Sponsor WEAVE adds: This bill is necessary for several reasons. First it halts GPS tracking and stalking of a domestic violence victim. When the abuser is the account holder he has access to information about the victim's movements and the ability to review call activity he or she can continue to harass and track the victim. Second it will prevent the account holder from controlling the account and suspending service which interferes with the victim's ability to use this lifeline to the community resources, life-saving services and support network they need to leave their abuser. For many victims who are preparing to leave their abusive relationships their cell phone is a vital tool. With it they are able to communicate with their support network, access the internet in privacy and determine their next steps to safely leave their abuser. Access to their phone ensures that they are able to make appointments, find safe shelter and communicate with counselors or legal advocates. AB 1407 Page 5 Assembly Bill 1407 would resolve this safety concern by allowing the court to issue an order directing the wireless carrier to separate the contract, this eliminating the ability of the perpetrator to identify the whereabouts of the victim. Assembly Bill 1407 protects victims and their children and decreases the stress of changes that occur during disruption or relocation of families due to domestic violence. Domestic Violence Remains a Serious and Widespread Problem for Victims and Families Across California. Domestic violence is a serious criminal justice and public health problem most often perpetrated against women. (Extent, Nature and Consequences of Intimate Partner Violence: Findings from the National Violence against Women Survey, U.S. Department of Justice (2001).) Domestic violence continues to be a significant problem in California. In 2005, the Attorney General's Task Force on Domestic Violence reported that: The health consequences of physical and psychological domestic violence can be significant and long lasting, for both victims and their children. . . . A study by the California Department of Health Services of women's health issues found that nearly six percent of women, or about 620,000 women per year, experienced violence or physical abuse by their intimate partners. Women living in households where children are present experienced domestic violence at much higher rates than women living in households without children: domestic violence occurred in more than 436,000 households per year in which children were present, potentially exposing approximately 916,000 children to violence in their homes every year. (Report to the California Attorney General from the Task Force on Local Criminal Justice Response to Domestic Violence, Keeping the Promise: Victim Safety and Batterer Accountability (June AB 1407 Page 6 2005) (footnotes omitted).) Allowing Victims of Domestic Violence and Their Children to Keep Their Own Phones Provides Them With Important, Real World Protections. Like all phones, cell phones, allow the user to call family and friends and, if necessary, make emergency calls. But cell phones, particularly smart phones, do so much more than old landlines. They store the user's address books, often without any backup, whether electronic or hard copy. They enable texting, and if they are smart phones, they allow email communication and full Internet access. A cell phone's GPS also lets the user locate the nearest police station, hospital or ATM machine. Without access to their cells phones, individuals may have difficulty keeping in touch with family and friends, be unable to quickly locate support services in their area, and unable to easily find their way to those services. Allowing domestic violence victims to keep their phone provides them with important protections. First, in an emergency situation, they can use their phone to call the police. Second, they can use their phone to stay in touch with family and friends, even if they are forced to flee on short notice. This will help ensure they have a support network, which is so critical for those escaping abuse. They can also use their phone to find community resources and secure safe housing, as well as potential new job opportunities. Additionally, if the phone is not transferred, the accountholder may be able to discover with whom the victim has been communicating. Moreover, the accountholder can relatively easily track the location of the victim in real time through the phone's GPS, and stalk him or her with impunity. While there are multiple ways to physically and electronically monitor a person's location, being the legal owner of a phone allows for greater possible abuse. Transferring the phone to the victim will better protect him or her from electronic monitoring. AB 1407 Page 7 Parties to Dissolution and Child Custody Cases Could Also Benefit by Being Able to Keep Their Phones and Their Children's Phones. This bill, as currently in print, covers not only domestic violence cases but also dissolution and child custody cases. However, as proposed to be amended, this bill will only apply to domestic violence cases. With this narrowing of the bill, the author ensures that those most vulnerable individuals - domestic violence survivors finding the courage to leave a potentially life threatening situations and their children - are protected. It should also reduce costs and ease any burden on telephone companies. However, this amendment may leave some families without legal recourse. Courts, as part of a dissolution case, have the ability to divide property and a court, in a dissolution case, could order the accountholder spouse to transfer phones and phone numbers to the other spouse. However, that order is not one made directly to the wireless service provider and could, in some instances, prove difficult to enforce. Moreover, a custody case can also arise under the Uniform Parentage Act, and not as part of a dissolution case. For those families, the court may make custody and child support orders, but has no ability to divide the parents' property. Thus, if the noncustodial parent is the accountholder and chooses not to cooperate, the custodial parent may not be able to take his or her phone and his or her children's phones. Process Outlined in the Bill Protects Parties Rights. Under the process set forth in the bill, as proposed to be amended, a party to a DVPA action can, through a noticed motion and hearing, petition for separation of the party's telephone number(s) and device(s) from the accountholder. By preventing use of this new order at the temporary restraining order stage, this bill ensures that the accountholder will have full notice and an opportunity to be heard. If the court chooses to issue AB 1407 Page 8 the transfer directive to the wireless provider, the requesting party is required to serve the wireless provider agent for service of process listed with the California Secretary of State. That order must include the contact information for the requesting party, but, in order to shield the victim's information from the abuser, that contact information cannot be provided to the accountholder. In addition, the bill makes clear that upon transfer of billing responsibility, all costs for the phones transferred, including monthly service fees and costs of the mobile devices associated with the transferred phone numbers, must be removed from the accountholder's bill and billed to the requesting party, who will then be responsible for the payment of those costs. This Bill Also Protects Wireless Phone Service Providers. While wireless telephone service providers may have an obligation to comply with a court order directing division of phones, they are protected from practical, financial and legal concerns in several key ways. First, and foremost, the bill establishes immunity to suit for any action that the wireless provider, or its officers, employees or agents, may take "in accordance with the terms of" an order to transfer billing responsibility and rights for the telephone numbers and devices. Thus, wireless providers are broadly protected against litigation by the accountholder, the requesting party, or anyone else. Second and as proposed to be amended, the bill allows a wireless provider to not comply with a court directive to transfer phones if the company cannot "operationally or technically effectuate the order." In these circumstances, the provider is still required to notify the requesting party within 72 hours that the company cannot comply with the court directive. The bill provides examples of these possible noncompliance circumstances, including where the accountholder has already terminated service, where differences in technology prevent the device from AB 1407 Page 9 functioning on the phone network, and where there are geographic or other limitations on network or service availability. While the bill as amended no longer includes the word "impossible," it still makes clear that a wireless provider can only not follow the court order if the provider cannot, because of strictly operational or technical reasons, comply. Third, the bill makes clear that the requesting party is responsible for all financial costs of the phone, including monthly service costs and any costs associated with the phones themselves. While the order directs the phone company to make the transfer, the requesting party must still apply for a new account for the phone(s) like any new customer. If the requesting party does not have the credit worthiness to get a typical monthly service plan, he or she may have to switch to a prepaid plan. Moreover, as proposed to be amended and in order to comply with federal preemption concerns, the wireless provider is not in any way limited from any fees that it may charge to the requesting party. As a result of these protections in the bill, the wireless service providers should be protected from any negative consequences of these transfers and may even end up ahead with additional customers. ARGUMENTS IN SUPPORT: Writing in support of the bill, the California Judges Association states that "it is important that a victim be allowed to retain access to her or his existing wireless telephone number and other information or contacts that are associated with that number in a manner that does not put the victim at risk for contact via billing address or other information contained within the account information, and that allows the victim to sever that number from an existing shared plan." AB 1407 Page 10 Legal Service of Northern California notes that some of its clients have been unable to access their cell phones because they were not the accountholders: "This has limited clients' ability to communicate with us as their lawyers and with social service providers with whom communication is necessary to obtain vital benefits and services. This limited ability to communicate has delayed services only because of limited access to telephone service." The California Catholic Conference and law enforcement groups add that this bill is vital to an individual's safety and provides them with much needed emotional support. REGISTERED SUPPORT / OPPOSITION: Support WEAVE (sponsor) AT&T California Catholic Conference California College and University Police Chiefs Association California Judges Association California Public Defenders Association AB 1407 Page 11 California State Lodge, Fraternal Order of Police Legal Services of Northern California Legal Aid Society of San Diego Long Beach Police Officers Association Los Angeles County Professional Peace Officers Association Sacramento County Deputy Sheriffs' Association Santa Ana Police Officers Association Sprint T-Mobile Verizon Opposition None on file Analysis Prepared by:Leora Gershenzon / JUD. / (916) 319-2334 AB 1407 Page 12