BILL ANALYSIS Ó AB 1580 Page 1 Date of Hearing: May 3, 2016 ASSEMBLY COMMITTEE ON PRIVACY AND CONSUMER PROTECTION Ed Chau, Chair AB 1580 (Gatto and Irwin) - As Amended April 18, 2016 SUBJECT: Consumer credit reports: security freezes: protected consumer SUMMARY: Permits a parent or other legal representative to freeze a child's credit records with the three major consumer credit reporting agencies (CRAs), and requires a CRA to create a record for the protected consumer and impose a security freeze within 30 days of receiving a request if a file for that person does not already exist. Specifically, this bill: 1)Requires a CRA to disclose the process for placing and removing a security freeze, and to place a security freeze on an account if the protected consumer's representative: a) Submits a request to the CRA at the address or other point of contact and in the manner specified by the CRA; b) Provides sufficient proof of identification; c) Provides sufficient proof of authority to act on behalf of the protected consumer; and AB 1580 Page 2 d) Pays the CRA the requisite fee. 2)Requires a CRA, if it does not have a file on the protected consumer, to create a record for the protected consumer and to place the security freeze within 30 days of receiving a request and to send written confirmation of freeze to within 10 days of placing the freeze. 3)Prohibits the CRA from releasing information from a protected consumer's frozen report or record until the protected consumer (or representative) either removes the freeze or the CRA removes the freeze because of a material misrepresentation of fact. 4)Requires that in order to remove a freeze, the protected consumer (or representative) must submit a request for removal to the CRA, as specified by the CRA and meet the same requirements specified above for placing a freeze and allows a consumer to act for him- or herself upon presenting proof of emancipation or that he or she is at least 16 years old. 5)Allows CRAs to charge a $10 fee for placing or removing a security freeze, unless the protected consumer is a documented identity theft victim, the protected consumer is under 16 and the CRA has an existing record on the protected consumer at the time of the request, or the request is for a foster child. 6)Allows a CRA to develop procedures for submitting requests for placement or removal of a freeze by phone, mail, fax, the Internet or other electronic media. AB 1580 Page 3 7)Exempts from the security freeze (i.e., permits access to "frozen" records for) the following: a) Banks and other lenders who access a consumer's credit report only for the purpose of reviewing existing accounts the consumer has with the bank or lender. b) Resellers of credit report information. c) Check services or fraud prevention services that issue check fraud and ETF fraud reports; and deposit account information services that issue reports on account closures due to fraud, substantial overdrafts, ATM abuse, or similar negative information for use by banks who are reviewing existing consumer accounts. d) Credit monitoring services when the protected consumer (or the representatives) has subscribed to the services. e) The protected consumer himself or herself (or the representative) upon request. f) Any state or local agency, law enforcement agency, trial court, or private collection agency acting pursuant to a court order, warrant, or subpoena. g) A child support agency acting under state or federal law to collect child support. h) The Department of Health Care Services acting to investigate Medi-Cal fraud. AB 1580 Page 4 i) The Franchise Tax Board acting to investigate or collect delinquent taxes, unpaid court orders, or to fulfill its other statutory responsibilities. 8)Defines the following terms: a) "Protected consumer" means an individual who is under 16, incapacitated, or under a county welfare or county probation department's jurisdiction; b) "Record" means information that identifies a protected consumer and that is created by a CRA for this bill and not for credit decision-making; c) "Representative" means a person who provides sufficient proof of authority to act for a protected person, as specified, and would include a county welfare or probation department for a child in foster care, but would not include a foster parent; d) "Security freeze" means a restriction that a CRA places on a protected consumer's record or file that prohibits the CRA from releasing a any report or information about a protected consumer, except as authorized by the bill. e) "Sufficient proof of authority" means documentation that shows a representative has authority to act for a protected consumer, including: a court order, a valid power of attorney, a written, notarized statement, or in the case of a foster child a written communication from a county welfare or probation department specifying that the AB 1580 Page 5 protected consumer is under the department's jurisdiction; f) "Sufficient proof of identification" means documentation that identifies a protected consumer or a representative, including: a social security number or card; a certified or official copy of a birth certificate; a copy of a California driver's license or identification card or other government-issued identification; a copy of a utility bill that shows name and address, or in the case of a foster child a written communication from a county welfare or probation department certifying that the protected consumer is under the department's jurisdiction. EXISTING LAW: 1)Allows an adult consumer to place a security alert on his or her credit report, so that banks and other lenders get a warning - before approving new credit - that the consumer may be a victim of identity theft. (Civil Code (CC) Section 1785.11.1) 2)Allows an adult consumer to prevent identity theft by placing a security freeze on his or her credit report, so that banks and other lenders - who may request the consumer's credit report as part of a credit approval process - are denied access to the consumer's report, which then prevents the lender from approving credit. (CC 1785.11.2) 3)Requires a CRA to place a security freeze on a consumer's credit report no later than three business days after receiving a written request from the consumer and requires the (CC 1785.11.2(b)) AB 1580 Page 6 4)Requires a CRA to send a unique personal identification number (PIN) to a consumer who places a security freeze and establish a process, so that the consumer may lift the freeze if he or she wishes to apply for a new loan or credit. (CC 1785.11.2(c)-(f)) 5)Allows a CRA to charge a $10 fee for placing, or lifting, a security freeze, but prohibits charging a fee to proven identity theft victims, but specifies that no initial fee may be charged for seniors age 65 or older and that a reduced fee of $5 applies to seniors when they lift a security freeze. (CC 1785.11.2(m)) 6)Specifies that the security freeze provisions do not apply to: a) Banks and other lenders who access a consumer's credit report only for the purpose of reviewing existing accounts the consumer has with the bank or lender. b) Any state or local agency, law enforcement agency, trial court, or private collection agency acting pursuant to a court order, warrant, or subpoena. c) A child support agency acting pursuant to Chapter 2 (commencing with Section 17400) of Division 17 of the Family Code or Title IV-D of the Social Security Act (42 U.S.C. et seq.). d) The State Department of Health Care Services or its agents or assigns acting to investigate Medi-Cal fraud. e) The Franchise Tax Board or its agents or assigns acting AB 1580 Page 7 to investigate or collect delinquent taxes or unpaid court orders or to fulfill any of its other statutory responsibilities. f) The use of credit information for the purposes of prescreening as provided for by the federal Fair Credit Reporting Act. g) A person or entity administering a credit file monitoring subscription service to which the consumer has subscribed. h) A person or entity for the purpose of providing a consumer with a copy of his or her credit report upon the consumer's request. i) Resellers of credit reporting information. j) Check services or fraud prevention services that issue check fraud and electronic transaction fund fraud reports; and deposit account information services that issue reports on account closures due to fraud, substantial overdrafts, ATM abuse, or similar negative information for use by banks who are reviewing existing consumer accounts. (CC 1785.11.2(l), 1785.11.4, and 1785.11.6) FISCAL EFFECT: None. This bill is keyed nonfiscal by the Legislative Counsel. COMMENTS: AB 1580 Page 8 1)Purpose of this bill . This bill is intended to help protect children from identity theft by requiring CRAs to accept requests from parents or legal representatives to freeze the credit files or credit records of children under 16 years old, much the same way adults can currently place a security freeze on their credit reports. This measure is author-sponsored. 2)Author's statement . According to the author's office, this bill "will help parents be proactive preventers of child identity theft by allowing them to freeze their child's credit record with the three consumer credit reporting agencies. This legislation creates an avenue to prevent identity thieves from opening fraudulent accounts in a child's name and ruining the child's credit at an early age." "Credit freezing is one of the best tools available to prevent identity theft. Under current law, consumer credit reporting agencies are not mandated to, and therefore do not, offer a clear path to freezing a child's credit report unless the child's credit has already been stolen. In that case, the child would have an existing credit file in his or her name upon which a consumer credit reporting agency could place a freeze. However, most children do not have an existing credit file, meaning thieves have open access to a clean credit history if they steal the Social Security Number of a minor and use it to open fraudulent credit accounts. Parents or children often do not notice the fraudulent activity until the child applies for a student loan, attempts to buy a car, get a credit card, or rent an apartment and does not qualify due to bad credit. Parents will be able to sleep better at night knowing their child's identity is protected." AB 1580 Page 9 3)Recent child identity theft statistics. In 2014, the U.S. Department of Justice found that 17.6 million residents over the age of 16 experienced identity theft, and according to a Carnegie Mellon CyLab study, children are targeted for identity theft 51 times more frequently than adults. According to the Carnegie Mellon CyLab study, child identities are valuable to thieves because children do not have existing credit files, and parents may not notice fraudulent activity until the child turns 18. (See www.bjs.gov/content/pub/press/vit14pr.cfm and www.cylab.cmu.edu/files/pdfs/reports/2011/child-identity-theft. pdf) In 2015, the security breaches at Anthem and Premera Blue Cross highlight the fact that technological advances make identity theft much easier. In these breaches alone, hackers stole an estimated 19 million records including names, birth dates, and Social Security numbers, many belonging to children. 4)Actions in other states. In 2002, California became the first state in the nation to pass identity theft prevention legislation that both protected the confidentiality of Social Security numbers and for the first time allowed consumers to place a security freeze on their credit reports. (SB 168 (Bowen), Chapter 720, Statutes of 2001) Since then all other states adopted California's security freeze law. Since 2001, however, with the growing incidence of child identity theft, a number of states have updated their security freeze laws to allow parents to freeze their minor children's credit records. According to the National Conference of State Legislatures, 23 states now allow child security freezes. According to the author's office, this bill is carefully modeled on the statutory language already in place for the child security freeze laws found in other states. AB 1580 Page 10 5)How would the child security freeze work? This bill allows a parent, legal guardian or conservator to place a security freeze on behalf of a child under the age of 16 or an incapacitated individual of any age. To place the freeze, a parent or representative directly contacts a CRA and submits the request for a security freeze by mail. Representatives then authenticate their identity and prove they are legally able to act on behalf of the protected individual. After the request is filed, a record is created for the individual and credit is frozen within 30 days. A CRA then will no longer release credit information or customer records for the protected individual. If an individual does not have an existing credit file, this bill requires CRA to create a credit "record" of the individual's personal information for the sole purpose of implementing a security freeze. While a traditional credit file is used to determine credit worthiness, a credit record is created under this bill for identity theft prevention purposes when a child or incapacitated person has no existing credit file. Under current law and under this bill, using a security freeze does not impact a person's eligibility for credit in the future. 6)Preventing "familial" identity theft. Unfortunately, it is not uncommon for parents or relatives of a child to commit "friendly fraud" and borrow the child's Social Security number to apply for credit if they do not qualify based on their own credit score. This bill is specifically designed to prevent familial abuse of a child's identity once it has been locked down. While a parent may eventually request the freeze be AB 1580 Page 11 permanently removed, this bill does not allow a child security freeze to be temporarily lifted, so upon placing a security freeze, no PIN or password is issued to the parent, guardian or conservator. 7)Technical amendments . In order to correct a reference to current law, the following technical amendment is needed: On page 4, line 17 after "A person or entity listed in" insert paragraphs (1) or (2) of 8)Arguments in support . CalPIRG states in support of this bill that it "actively supported the original credit freeze bill in California, SB 168 (Bowen), back in 2001, and credit freezing remains one of the best tools available to prevent identity theft. According to a Carnegie Mellon study, children are 50 times more likely than adults to have their identity stolen. Child identities are valuable to thieves because children do not have existing credit files, and parents may not notice fraudulent activity for years or even decades." "AB 1580 will allow a parent to place a credit freeze for a child under the age of 16. After the request is filed, a record will be created for the child, and credit will be frozen within 30 days. A consumer credit reporting agency will then be prohibited from releasing credit information or AB 1580 Page 12 customer records for that protected child. "Unfortunately, it is not uncommon for parents or relatives of a child to commit "friendly fraud" and borrow the child's Social Security Number to apply for credit if they do not qualify based on their own credit score. This legislation specifically prevents friendly fraud because it does not allow the freeze to be temporarily lifted, nor does it supply a Personal Identification Number for the purpose of lifting the freeze. Therefore, this bill is crafted in a way that prevents thieves from finding the key to an otherwise locked down credit record." 9)Related legislation . AB 1553 (Irwin) would expand the state's existing security freeze laws to children. That bill was subsequently gutted and amended to address an unrelated topic. REGISTERED SUPPORT / OPPOSITION: Support AARP California California District Attorneys Association (CDAA) AB 1580 Page 13 CALPIRG Consumer Attorneys of California National Association of Social Workers, California Chapter (NASW-CA) Professional Fiduciary Association of California Privacy Rights Clearinghouse Sacramento County District Attorney's Office Ventura County Sheriff's Office Opposition None on file. Analysis Prepared by:Jennie Bretschneider / P. & C.P. / (916) 319-2200 AB 1580 Page 14