BILL ANALYSIS Ó AB 1580 Page 1 CONCURRENCE IN SENATE AMENDMENTS AB 1580 (Gatto and Irwin) As Amended June 21, 2016 Majority vote -------------------------------------------------------------------- |ASSEMBLY: |78-0 |(May 12, 2016) |SENATE: |38-0 |(August 18, | | | | | | |2016) | | | | | | | | | | | | | | | -------------------------------------------------------------------- Original Committee Reference: B. & F. SUMMARY: Permits a parent or other legal representative to freeze a child's credit records with the three major consumer credit reporting agencies (CCRAs), and requires a CCRA to create a record for the protected consumer and impose a security freeze within 30 days of receiving a request if a file for that person does not already exist. Specifically, this bill: 1)Requires a CCRA to disclose the process for placing and removing a security freeze, and to place a security freeze on an account if the protected consumer's representative: a) Submits a request to the CCRA at the address or other point of contact and in the manner specified by the CCRA; b) Provides sufficient proof of identification; AB 1580 Page 2 c) Provides sufficient proof of authority to act on behalf of the protected consumer; and d) Pays the CCRA the requisite fee. 2)Requires a CCRA, if it does not have a file on the protected consumer, to create a record for the protected consumer and to place the security freeze within 30 days of receiving a request and to send written confirmation of freeze to within 10 days of placing the freeze. 3)Prohibits the CCRA from releasing information from a protected consumer's frozen report or record until the protected consumer (or representative) either removes the freeze or the CCRA removes the freeze because of a material misrepresentation of fact. 4)Requires that in order to remove a freeze, the protected consumer (or representative) must submit a request for removal to the CCRA, as specified by the CCRA and meet the same requirements specified above for placing a freeze and allows a consumer to act for him- or herself upon presenting proof of emancipation or that he or she is at least 16 years old. 5)Allows CCRAs to charge a $10 fee for placing or removing a security freeze, unless the protected consumer is a documented identity theft victim, the protected consumer is under 16 and the CCRA has an existing record on the protected consumer at the time of the request, or the request is for a foster child. 6)Allows a CCRA to develop procedures for submitting requests for placement or removal of a freeze by phone, mail, fax, the Internet or other electronic media. AB 1580 Page 3 7)Exempts from the security freeze (i.e., permits access to "frozen" records for) the following: a) Banks and other lenders who access a consumer's credit report only for the purpose of reviewing existing accounts the consumer has with the bank or lender. b) Resellers of credit report information. c) Check services or fraud prevention services that issue check fraud and exchange traded fund (ETF) fraud reports; and deposit account information services that issue reports on account closures due to fraud, substantial overdrafts, automated teller machine (ATM) abuse, or similar negative information for use by banks who are reviewing existing consumer accounts. d) Credit monitoring services when the protected consumer (or the representatives) has subscribed to the services. e) The protected consumer himself or herself (or the representative) upon request. f) Any state or local agency, law enforcement agency, trial court, or private collection agency acting pursuant to a court order, warrant, or subpoena. g) A child support agency acting under state or federal law to collect child support. h) The Department of Health Care Services acting to investigate Medi-Cal fraud. AB 1580 Page 4 i) The Franchise Tax Board acting to investigate or collect delinquent taxes, unpaid court orders, or to fulfill its other statutory responsibilities. 8)Defines the following terms: a) "Protected consumer" means an individual who is under 16, incapacitated, or under a county welfare or county probation department's jurisdiction; b) "Record" means information that identifies a protected consumer and that is created by a CCRA for this bill and not for credit decision-making; c) "Representative" means a person who provides sufficient proof of authority to act for a protected person, as specified, and would include a county welfare or probation department for a child in foster care, but would not include a foster parent; d) "Security freeze" means a restriction that a CCRA places on a protected consumer's record or file that prohibits the CCRA from releasing a any report or information about a protected consumer, except as authorized by the bill. e) "Sufficient proof of authority" means documentation that shows a representative has authority to act for a protected consumer, including: a court order, a valid power of attorney, a written, notarized statement, or in the case of a foster child a written communication from a county welfare or probation department specifying that the protected consumer is under the department's jurisdiction; f) "Sufficient proof of identification" means documentation AB 1580 Page 5 that identifies a protected consumer or a representative, including: a social security number or card; a certified or official copy of a birth certificate; a copy of a California driver's license or identification card or other government-issued identification; a copy of a utility bill that shows name and address, or in the case of a foster child a written communication from a county welfare or probation department certifying that the protected consumer is under the department's jurisdiction. The Senate amendments make technical and clarifying changes. EXISTING LAW: 1)Regulates CCRAs via the Consumer Credit Reporting Agencies Act. [Civil Code, Section 1785.1 et seq. All further references are to the Civil Code] 2)Allows a CCRA to charge a consumer who is 65 years of age or older and who has provided identification confirming his or her age a fee not to exceed $5 for placement of each freeze, the removal of the freeze, the temporary lift of the freeze for a period of time, or the temporary lift of the freeze for a specific party. [Section 1785.11.2 (m)] 3)Allows a consumer to place a security freeze on his or her credit report by making a written request by mail to a CCRA. [Section 1785.11.2(a)] 4)Defines "security freeze" as a notice placed in a consumer's credit report at the consumer's request and, subject to certain exceptions, prohibits the credit reporting agency from releasing the credit report or any information from it without the consumer's express authorization. [Section 1785.11.2] 5)Requires the CCRA to place a security freeze on the consumer's credit report no later than 3 days after receiving a request, AB 1580 Page 6 and within 10 business days must send the consumer written confirmation of the freeze along with a unique personal identification or password to be used by the consumer when authorizing the release of his or her credit for a specific party or period of time. [Section 1785.11.2(b) (c)]. 6)Allows a consumer to request a temporary lift of a security freeze, if certain conditions are met. A CCRA that receives a request for a temporary lift of a security freeze is required to do so within three business days of receiving the request. [Section 1785.11.2(d) (e) (g)] 7)Provides that a CCRA may develop procedures involving the use of telephone, fax, the internet, or other electronic media to receive and process a consumer request to temporarily lift a security freeze in an expedited manner. [Section 1785.11.2(f)] 8)Requires that, if a consumer requests a security freeze, the CCRA must inform the consumer of the process for placing and temporarily lifting a freeze, and the process for allowing access to information from the consumer's credit report for a specific party or period of time while a freeze is in place. [Section 1785.11.2(i)] 9)Allows, except as specified, a CCRA to charge a fee of no more than $10 to a consumer for each freeze, removal of the freeze, or temporary lift of the freeze for a period of time. [Section 1785.11.2(m)] 10)Prohibits a fee from being charged to place a security freeze for a victim of identity theft who presents a valid police report or valid Department of Motor Vehicles (DMV) investigative report [Section 1785.11.2(m)] 11)Requires that whenever a CCRA provides a written disclosure AB 1580 Page 7 to a consumer that it must also include a notice to a consumer of their rights to receive and correct errors on their credit report, as well as, information on placing a security freeze and credit alert on their credit file. [Section 1785.15] EXISTING FEDERAL LAW requires every credit reporting agency to disclose to a consumer, upon request, specific information related to that consumer's credit report, as well as, directions on how to contest information contained within the report. [Fair Credit Reporting Act 15 United States Code (U.S.C.) 1681et seq.] FISCAL EFFECT: None. COMMENTS: Need for the bill: According to the Authors: "Most children get a Social Security Number early in their lives. Identity thieves recognize this and recognize that parents are not monitoring their child's credit. For that reason, thieves are targeting children, stealing their identity, and opening credit lines with their Social Security Numbers. AB 1580 is a common-sense proposal that provides parents the tools to proactively protect their child's financial future. It is time for California to step up and join the many states that have passed similar legislation. Parents will be able to sleep better at night knowing their child's identity is protected." A study conducted by Carnegie Mellon CyLab found that "It is not simply enough to guard your own identity in the 21st Century you must also guard your child's." This statement highlights the intent of this bill. Currently, California lacks statutory provisions specific to protected consumers. Twenty-three other states have a security freeze process in place for protected AB 1580 Page 8 consumers, where as in most cases a protected consumer is considered to be 16 years of age or younger. The concept of a protected consumer is fairly new due to the fact protected consumers do not have access to credit therefore should not have a credit file. If a protected consumer becomes a victim of identity theft they unfortunately do not become aware of this fact until he or she applies for credit as an adult. This bill creates a process where a protected consumer's representative, most likely a parent, has the option to place and remove a security freeze on a protected consumer. To place the freeze, a parent or representative would directly contact a CCRA and submit the request for a credit freeze by mail. Parents would then authenticate their identity and prove they are legally able to act on behalf of the child. After the request is filed, a record will be created for the child, and the credit record would be frozen within 30 days. Under the bill, a CCRA would then be prohibited from releasing credit information or customer records for that protected consumer. If a child does not have an existing credit file, this legislation mandates a consumer credit reporting agency to create a credit "record" of the child's personal information for the sole purpose of implementing a credit freeze. A credit file in nature is directly related to credit worthiness, credit standing, and credit capacity, which are used to determine credit eligibility. Unlike a credit file, a credit record is created for identity theft prevention purposes. Therefore, creating and freezing a credit record does not impact a child's eligibility for credit in the future. Out of the 23 states that allow child credit freezing, a majority use the credit record method of implementation. This bill does not allow a security freeze to be temporarily lifted, nor does it supply a Personal Identification Number for the purpose of lifting the freeze. Research has shown that it is not uncommon for parents or relatives of a child to commit "friendly fraud" and borrow the child's Social Security Number to apply for credit if they do not qualify based on their own AB 1580 Page 9 credit score. Child Identity Theft: According to the Attorney General's Office, child identity theft happens when someone uses a minor child's personal information, such as name and Social Security number, usually to obtain credit or employment. Identity thieves may target children because the crime can go undetected for years, often until the child applies for his or her first loan or credit card. Since children have perfectly clean backgrounds, no real credit score to speak of, and their parents do not think to monitor the status of their identity, they make easy targets for identity theft. Identity theft can have negative effects on a child's credit down the line, and they could have trouble securing student loans, getting a decent job, or even purchasing a cellphone. The study conducted by Carnegie Melon's CyLab, found that 10.2% of the children reported that someone else had used their Social Security number fraudulently. The worst of these accounts was toward a 16-year-old girl who had reported fraudulent charges of $725,000 under her name. Among the 13 million consumers whose identities were stolen in 2013, a growing number includes children. One in 40 families with children under 18 had at least one child whose personal information was compromised, according to a 2012 survey by the Identity Theft Assistance Center and the Javelin Strategy & Research group. The survey revealed that identity thieves most often steal children's Social Security numbers, since young children seldom have the credit histories acquired by adults, such as credit cards, bank accounts, licenses and financial statements. The same survey also found 17% of children were victimized for a year or longer. Background: AB 1580 Page 10 In California, consumers have the right to put a "security freeze" on their credit file which can help prevent identity theft. A security freeze means that the consumer's file cannot be shared with potential creditors. Most businesses will not open credit accounts without first checking a consumer's credit history. If credit files are frozen, even someone who has the consumer's name and Social Security number would most likely not be able to get credit in the consumer's name. Security freezes are designed to prevent a CCRA from releasing a credit report without the consumer's consent. Using a security freeze to take control over who is allowed access to the personal and financial information in a file may delay, interfere with or prohibit the timely approval of any subsequent request or application the consumer makes regarding a new loan, credit, mortgage, insurance, government services or payments, rental housing, employment, investment, license, cellular telephone, utilities, digital signature, Internet credit card transaction or other services, including an extension of credit at point of sale. When a consumer places a security freeze on their file, the consumer will be provided a personal identification number or password to use if the consumer chooses to remove the security freeze from their file or authorize the temporary release of their credit report for a specific person or period after the security freeze is in place. To provide that authorization, the consumer must contact the CCRA and provide all the following: Sufficient identification to verify identity, personal identification number or password provided by the CCRA, a statement that the consumer chooses to remove the security freeze from their file or that the consumer authorizes the CCRA to temporarily release the consumer report. Analysis Prepared by: Kathleen OMalley / B. & F. / (916) 319-3081 FN: 0003603 AB 1580 Page 11