BILL ANALYSIS Ó AB 1743 Page 1 Date of Hearing: April 19, 2016 ASSEMBLY COMMITTEE ON PRIVACY AND CONSUMER PROTECTION Ed Chau, Chair AB 1743 (Dababneh) - As Introduced February 1, 2016 SUBJECT: Electronic transactions: motor vehicle finance SUMMARY: Allows motor vehicle sales transactions to be conducted electronically. Specifically, this bill: 1)Removes the Automobile Sales Finance Act and California Vehicle Leasing Act from the exclusion clauses of the Uniform Electronic Transactions Act (UETA); and 2)Applies all UETA requirements to motor vehicle sales transactions. EXISTING LAW: 1)Provides, under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN), for the transmission of electronic signatures, but does not apply to a contract or other record that is governed by: a statute, regulation, or other rule of law governing the creation and execution of wills, codicils, or testamentary trusts; a state statute, regulation, or other rule of law governing adoption, divorce, AB 1743 Page 2 or other matters of family law; or the Uniform Commercial Code, as in effect in any state, as specified. (15 United States Code (U.S.C.). Secs. 7001, 7003(a)) 2)Excludes, under E-SIGN, the following specific transaction types from electronic transmission: court orders or notices, or official court documents for court proceedings; notices of cancellation or termination of utility services; notices of default, acceleration, repossession, foreclosure, or eviction, or the right to cure, under a credit agreement secured by, or a rental agreement for, a primary residence; cancellations or terminations of health insurance or benefits or life insurance benefits; recalls of a product, or material failure of a product, that risks health or safety; and documents required to accompany transportation or handling of hazardous materials, pesticides, or other toxic or dangerous materials. (15 U.S.C. Sec. 7003(b)) 3)Generally authorizes, under California's UETA, the transaction of business, commerce and contracts by electronic means, except for transactions that are subject to certain laws, such as laws governing the creation and execution of wills, codicils, or testamentary trusts, and specific transactions described under various statutes, including conditional sale contracts for the sale of a motor vehicle between a buyer and a seller (Civil Code (CC) Section 1633.1, 1633.3) 4)Sets forth principles that govern the legal effect of electronic transactions, including that: a record or signature may not be denied legal effect or enforceability solely because it is in electronic form; a contract may not be denied legal effect or enforceability solely because an electronic record was used in its formation; if a law requires a record to be in writing, an electronic record satisfies the law; and if a law requires a signature, an electronic signature satisfies the law. (CC 1633.7) AB 1743 Page 3 5)Provides that an electronic record or electronic signature is attributable to a person if it was the act of the person, which may be shown in any manner, including a showing of the efficacy of any security procedure applied to determine the person to which the electronic record or electronic signature was attributable. (CC 1633.9) 6)Specifies that all parties must agree to conduct the transaction electronically; that an agreement in a standard form contract may not be conditioned on an agreement to conduct transactions by electronic means; and that a party that agrees to conduct a transaction electronically may refuse to conduct other transactions by electronic means (CC 1633.5) 7)Provides that if a law other than UETA requires that a notice of the right to cancel be provided or sent, then an electronic record may not substitute for a writing under that other law unless, in addition to satisfying the requirements of that other law and UETA, the notice of cancellation may be returned by electronic means. (CC 1633.16.) 8)Sets forth in the Rees-Levering Motor Vehicle Sales Finance Act requirements with regard to disclosures required in a conditional sale contract for the sale of a motor vehicle, including specified disclosures regarding finance charges, and sets forth the permissible fees and charges in an automobile conditional sale contract for the sale of a motor vehicle. (CC 2982) AB 1743 Page 4 9)Requires all car dealers to provide a document indicating the price of specified items purchased, (including, among other things, any service contract, insurance product, debt cancellation agreement, or theft deterrent device) and stating the cost of the monthly installment payments with and without the items listed. (CC 2982.2) 10)Requires a car dealer selling a used vehicle for a purchase price under $40,000 to offer the buyer a two-day contract cancellation option agreement, priced as specified, and under which the buyer may return the vehicle without cause so long as certain conditions are met. (Vehicle Code (VC) Section 11713.21) 11)Defines a "buy-here-pay-here" car dealer as one that enters into conditional sale or lease contracts and assigns less than 90% of such contracts to unaffiliated third party finance or leasing sources within 45 days of consummation. (VC 241) 12)Requires, pursuant to federal regulation, a car dealer, before offering a used vehicle for sale to a consumer, to display a window sticker called the "Buyer's Guide" that must, among other things, disclose whether any warranty is offered and the basic terms of any warranty. If no express warranty is provided, then the Buyer's Guide must indicate that the vehicle is being offered for sale "as is" (with no express or implied warranties), or with only the applicable "implied warranties" required by state law. (16 Code of Federal Regulations (C.F.R.) 455.3) 13)Requires, pursuant to federal regulation, used car dealers, AB 1743 Page 5 at the time of sale, to give the buyer the original Buyers Guide displayed on the vehicle or an accurate copy that contains all of the required disclosures and reflects the final warranty terms agreed on between the buyer and seller. (16 C.F.R. 455.3) FISCAL EFFECT: None. This bill is keyed nonfiscal by the Legislative Counsel. COMMENTS: 1)Purpose of this bill . This bill is intended to streamline the vehicle sales process for consumers and car dealerships by permitting consumers to choose to sign vehicle purchase and lease contracts electronically. This measure is sponsored by the California New Car Dealers Association. 2)Author's statement . According to the author's office, "Assembly Bill 1743 would remove restrictions within California's Automobile Sales Finance Act & the California Vehicle Leasing Act that prohibit consumers from purchasing or leasing a vehicle with an electronic signature. For consumers who choose to sign these documents electronically, this bill will streamline and expedite the car buying process. All existing consumer protections afforded in existing law for both the automobile sales and lease contracts will be maintained under the bill. AB 1743 simply brings California in line with federal law to allow consumers to have a better, more modernized and streamlined vehicle buying or leasing process, while still maintaining consumer protections afforded in existing law, by allowing consumers to purchase or lease a vehicle with an electronic signature." 3)Electronic transactions . In 2000, E-SIGN was enacted to AB 1743 Page 6 establish federal law governing electronic transactions. Generally speaking, UETA (adopted by California in 1999) provides that the law should be construed to facilitate electronic transmissions and that any transaction not specifically exempted from UETA may be conducted electronically, subject to specific rules including: a) All parties must "opt-in" and may "opt-out" from conducting further transactions electronically at any time. b) A record or signature cannot be denied legal effect because it is in electronic form. c) If a law requires a person to provide information in writing to another, that requirement is satisfied if the information is provided in an electronic record that the recipient can preserve and access for future reference. d) If a sales transaction occurs electronically, then a consumer must be given the right to exercise his or her cancellation rights electronically. While UETA prohibits the use of electronic contracts and signatures on automobile sales and lease contracts, federal law (E-SIGN) permits car sales to be conducted electronically. The author contends that all across the country the automotive financing industry and new car dealers have begun to move to electronic contracts as a way to modernize the car AB 1743 Page 7 buying process, improve sales record retention, and help expedite the vehicle financing process. Electronic transactions have a number of significant advantages including faster service and consumer choice. Many consumers prefer to conduct transactions small and large electronically, yet the law prohibits car purchase transactions from being completed electronically. The author contends the car buying experience would be a faster, more convenient experience for consumers if the transaction itself could be conducted using computers or tablets rather than stacks of paper. 4)Concerns about electronic transactions in car buying . Opponents contend that allowing car sales to be conducted and signed electronically puts the consumer at a disadvantage in the bargaining process because if the consumer never receives paper in their hand until the sale is over - or perhaps never receives paper at all because they only receive an emailed copy of the final contract - then two bad things happen: a) the consumer cannot leave the dealership with a written offer in hand that they can review on their own and perhaps even use to comparison shop at other car dealerships; and b) the consumer does not have an opportunity to compare what they saw on a scrolling computer screen with a paper printout of the contract - in a literal sense they do not have the ability to see on paper in "black and white" what they are agreeing to before they are bound by the contract. Consumer advocates contend that it is not uncommon for consumers to be confused about certain elements of a car sale, AB 1743 Page 8 including the cost of additional services, such as rust protection, or the trade-in value they are actually receiving for their old car. Next to the purchase of a home, a car purchase is by far the most expensive product most consumers buy and the purchase typically involves a financial commitment in the form of a loan that requires monthly payments for years to come. Consumer advocates argue that as with house purchases, car purchases should be completed on paper with wet signatures, so that consumers understand the weight of their decision to sign the contract. 5)Should this bill incorporate consumer and privacy protections from the author's 2015 e-signature bill? AB 1131 (Dababneh) of 2015, which was signed into law and went into effect this year, permits electronic signatures for life insurance and annuity product sales. In addition to removing the UETA exclusion for life insurance and annuities, AB 1131 included additional consumer protections, such as requiring insurers to: a) Obtain opt-in consent from the consumer to transact business electronically and to gather that consent either on the initial application or in a separate document that is part of the insurance policy with the consent language bolded or otherwise made conspicuous. b) Allow consumers to opt out of using the electronic process at any time and create a process or system for the person to opt out. AB 1743 Page 9 c) Not charge a person who declines to opt in to an electronic transaction and not provide a discount or incentive to any person to opt in to an electronic transaction. (Insurance Code Section 38.6, subdivisions (b)(1)-(3), (11)) The author and Committee may wish to consider whether it would be appropriate to carry over similar protections from last year's AB 1131 into this bill so that they apply to automobile purchases. In addition, while current law generally requires car sales to occur on site at the car dealer's established place of business, the author has expressed a willingness to add a provision to this bill, which would clarify that vehicle sales transactions using electronic signatures, as permitted under this bill, must completed and signed electronically at the car dealer's established place of business. 6)Existing consumer protections, such as a right to cancel, would be left intact . UETA requires that if notice of a right to cancel has to be provided or sent to a consumer, then doing so is only permissible electronically if the consumer is allowed to exercise his or her right to cancel by electronic means as well. Under current law, consumers are given certain rights to cancel car sales contracts, and this bill would not change or limit those rights. In fact, it would keep consumers on the same playing field as car dealers by allowing consumers to cancel by electronic means if the car dealer had chosen to provide them notice of their right to cancel electronically. This bill would also not change other consumer protections in current law, such as the right to a single contract document containing detailed and itemized costs for the purchase of the car an any additional products or services, and the federal law requirement to give the buyer the original Buyers Guide AB 1743 Page 10 displayed on the vehicle or an accurate copy that contains all of the required disclosures and reflects the final warranty terms between the buyer and seller. 7)Arguments in support . According to the California New Car Dealers Association, "AB 1743 will allow car buyers to electronically sign a contract, and does not change any of the strong existing consumer protections available. In sum, AB 1743 will modernize and improve the car buying process for consumers while maintaining the strong existing consumer protections provided for in California law." 8)Related legislation . AB 2591 (Dababneh) allows a consumer who opts-in to initiate changes to their automobile insurance policy online, receive non-renewal and cancellation notices for homeowner's and automobile policies electronically, and repeals the sunset dates on existing statutes permitting electronic notices and transactions for both property/casualty and life insurance policies. AB 2591 passed the Assembly Insurance Committee 12-0 on April 12, 2016, and is currently pending on the Assembly Floor. 9)Prior legislation . AB 1131 (Dababneh), Chapter 638, Statutes of 2015, permitted life insurance carriers, agents and brokers to send documents and conduct transactions related to life insurance and annuities electronically. AB 1097 (Holden), Chapter 439, Statutes of 2015, authorized contracts for alarm installation to be conducted AB 1743 Page 11 electronically. 10)Double-referral . This bill was double-referred to the Assembly Judiciary Committee, where it will be heard if passed by this Committee. REGISTERED SUPPORT / OPPOSITION: Support California New Car Dealers Association Opposition None on file. Analysis Prepared by:Jennie Bretschneider / P. & C.P. / (916) 319-2200 AB 1743 Page 12