BILL ANALYSIS Ó AB 1769 Page 1 Date of Hearing: March 15, 2016 Consultant: Matt Dean ASSEMBLY COMMITTEE ON PUBLIC SAFETY Reginald Byron Jones-Sawyer, Sr., Chair AB 1769 (Rodriguez) - As Introduced February 3, 2016 As Proposed to be Amended in Committee SUMMARY: Prohibits contacting the 911 system via electronic communication -such as texting- for the purpose of annoying, harassing, or any purpose other than an emergency. Specifically, this bill: 1)Prohibits the use of electronic communications for the purpose of annoying or harassing an individual through the 911 system. 2)States that the intent to annoy or harass is established by proof of repeated communications that are unreasonable under the circumstances. 3)States that anyone of who knowingly contacts the 911 system via electronic communication for any reason other than an emergency is guilty of an infraction. EXISTING LAW: 1)Prohibits the use of a telephone for the purpose of annoying or harassing an individual through the 911 line. (Pen. Code, § 653x, subd. (a).) AB 1769 Page 2 2)States that the intent to annoy or harass is established by proof of repeated calls that are unreasonable under the circumstances. (Pen. Code, § 653x, subd. (b).) 3)States that anyone guilty of using the 911 line to annoy or harass is responsible for all reasonable costs incurred by the unnecessary emergency response. (Pen. Code, § 653x, subd. (c).) 4)States that anyone who knowingly uses the 911 telephone system for any reason other than because of an emergency is guilty of an infraction, punishable by a warning for a first offense, and fines for subsequent offenses. (Pen. Code, § 653y) FISCAL EFFECT: Unknown COMMENTS: 1)Author's Statement: According to the author, "Calling 911from a phone in California connects you with the emergency telephone response system. A "legacy system," it was first established in California in the early 1970s to summon aid for medical, law enforcement, and fire department emergencies. "The 911 system was initially designed and developed for use with landlines. With the advent of cellular phones, the 911 landline system was adopted to use this new technology but has not significantly changed to reflect problems with the use of this new technology. "California is currently in the process of adopting what is referred to as Next Generation 911 or NextGen911. This is an effort aimed at updating the 911 service infrastructure to improve public emergency communications services in an increasingly wireless mobile society by enabling the public to transmit text, images, video and other electronic data to a 911 center. NextGen911 is a digital system that will give intelligent routing so all calls will be taken to the closest dispatch center. "Existing law contained in Section 635X of the Penal Code was enacted to criminalize the behavior of those who fraudulently AB 1769 Page 3 or repeatedly and unnecessarily phone the 911 system. "Tying up the 911 system with repeated requests for aid or fraudulently asking for police, fire, ambulances and emergency medical resources to be sent to places where they are not needed is not only an abuse of the system but endangers lives. "As the technology of the 911 system changes to include texts, emails, videos and other forms of electronic communication, California law must also change to protect the integrity and safety of the 911 system. San Bernardino County, one of the first locations in California to institute NextGen911 is already reporting nuisance texts. "'Nuisance calls to 9-1-1 have been an issue for many years. As the first region in the State of California to provide Text to 9-1-1 Service for our citizens, it was evident early in the deployment process that amending PC653x to include any electronic device would be necessary,' stated San Bernardino County Sheriff John McMahon." 2)Background: The Warren 911 Emergency Assistance Act established the original 911 line in California as part of a national push to make 911 the primary contact number for emergencies nationwide. The Local Emergency Telephone Systems Article required localities to develop their own system or join a regional system for police, fire and medical emergency dispatch using the 911 phone number rather than the thousands of separate emergency numbers for each local department which previously existed. The regional dispatchers who connect 911 callers to the appropriate emergency response entity are called Public Safety Answering Points (PSAPs). Currently, there are 452 PSAPs statewide receiving tens of millions of calls each year, with approximately half of these coming from cell phones. The volume of calls and the difficulty in locating cell phone callers, among other issues, precipitated the need for an upgrade to the 911 system. The Office of Emergency Services (OES) is responsible for planning and implementation -and therefore, upgrades- of the 911 system statewide. Through the California 911 Emergency Communications Branch of the Logistics Operation Directorate, AB 1769 Page 4 OES has begun the process of upgrading the 911 system as required under the Government Code. The IP based network of NextGen911 (NG911) will allow for capabilities such as location based routing, policy based routing and dynamic call routing between PSAPs. Additionally, applications like text, video, and photos along with continual advancements in communications technology create the desire for a more advanced system to access emergency care. Currently, there are five NG911 pilot programs in the state. As these expand, the volume of text and other electronic communications to the 911system will increase. The Penal Code provisions amended by this bill deter frivolous or harassing calls which can clog the 911 system. The National Emergency Number Association 911 dispatchers' goal of answering 90% of calls in ten seconds or less not being met in many California counties due to high volume of calls. Frivolous calls, non-emergency calls, prank calls including 'swatting' and other harassment consume dispatchers' time and prevent them from helping individuals in actual emergencies. The Penal Code attempts to deter frivolous, harassing or otherwise inappropriate non-emergency calls by imposing a schedule of warnings and fines in the case of frivolous and non-emergency calls, or fines and jail time for use of the 911 system to annoy or harass. However, both of these Code Sections prohibit only telephone calls -not the other electronic communications methods enabled by NG911 systems. This bill would prohibit those electronic communications. 3)Argument in Support: The San Bernardino Sheriff's Department, the sponsor of this bill, writes, "On behalf of the San Bernardino County Sheriff's Department and all public safety agencies in the Inland Empire, I would like to thank you for sponsoring Assembly Bill (AB) 1769. AB 1769, which amends Penal Code (PC) 653x to include nuisance texting. The current law only addresses nuisance 9-1-1 phone calls. "As of November 5, 2015, twenty-one agencies in the Inland Empire went live with text to 9-1-1. Soon after its inception, the command center received several nuisance text messages. Amending PC 653x to include the nuisance 9-1-1 texting will not increase the fine or penalty. It will simply AB 1769 Page 5 add nuisance texting to the current language." 4)Prior Legislation: a) SB 1211 (Padilla), Chapter 926, Statutes of 2014, requires the Office of Emergency Services to develop a plan and timeline of target dates for testing, implementing, and operating a Next Generation 911 emergency communication system, including text to 911 service, throughout California. b) SB 333 (Lieu), Chapter 284, Statutes of 2013, makes a person convicted of filing a false emergency report liable to a public agency for the costs of the emergency response by that agency. c) AB 538 (Arambula) of the 2009-2010 Legislative Session, would have authorized an entity that provides emergency medical services to report a violation of this law to the public safety entity that originally received the call. AB 538 would have required the public safety entity originally receiving the call, if the public safety entity has verified that a violation has occurred, to issue the applicable warnings and citations, as specified. By imposing new duties on local officials, AB 538 would have imposed a state-mandated local program. AB 538 was vetoed. d) AB 2741 (Cannella), Chapter 262, Statutes of 1994, provides that it is a misdemeanor to telephone the 911 emergency line with the intent to annoy or harass another person, as defined, punishable by a fine of not more than $1,000, by imprisonment in a county jail for not more than six months, or by both the fine and imprisonment. This statute also provides that, upon conviction of a violation of this provision, a person shall be liable for all reasonable costs incurred by any unnecessary emergency response. REGISTERED SUPPORT / OPPOSITION: Support AB 1769 Page 6 San Bernardino County Sheriff's Department (Sponsor) Association of Los Angeles Deputy Sheriffs California Association of Code Enforcement Officers California College and University Police Chiefs Association California Fire Chiefs Association California Narcotics Officers Association California Peace Officers Association California Police Chiefs Association California State Sheriffs Association Fire Districts Association of California Los Angeles County Professional Peace Officers Association Los Angeles Police Protective League Riverside Sheriffs Association Opposition None Analysis Prepared by: Matt Dean / PUB. S. / (916) 319-3744