BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                    AB 1769


                                                                    Page  1


          Date of Hearing:  March 15, 2016
          Consultant:          Matt Dean


                         ASSEMBLY COMMITTEE ON PUBLIC SAFETY


                       Reginald Byron Jones-Sawyer, Sr., Chair





          AB  
                   1769 (Rodriguez) - As Introduced  February 3, 2016


                       As Proposed to be Amended in Committee


          SUMMARY:  Prohibits contacting the 911 system via electronic  
          communication -such as texting- for the purpose of annoying,  
          harassing, or any purpose other than an emergency.   
          Specifically, this bill:  

          1)Prohibits the use of electronic communications for the purpose  
            of annoying or harassing an individual through the 911 system.

          2)States that the intent to annoy or harass is established by  
            proof of repeated communications that are unreasonable under  
            the circumstances.

          3)States that anyone of who knowingly contacts the 911 system  
            via electronic communication for any reason other than an  
            emergency is guilty of an infraction. 

          EXISTING LAW: 

          1)Prohibits the use of a telephone for the purpose of annoying  
            or harassing an individual through the 911 line.  (Pen. Code,  
            § 653x, subd. (a).)









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          2)States that the intent to annoy or harass is established by  
            proof of repeated calls that are unreasonable under the  
            circumstances.  (Pen. Code, § 653x, subd. (b).)

          3)States that anyone guilty of using the 911 line to annoy or  
            harass is responsible for all reasonable costs incurred by the  
            unnecessary emergency response.  (Pen. Code, § 653x, subd.  
            (c).)

          4)States that anyone who knowingly uses the 911 telephone system  
            for any reason other than because of an emergency is guilty of  
            an infraction, punishable by a warning for a first offense,  
            and fines for subsequent offenses.  (Pen. Code, § 653y)

          FISCAL EFFECT:   Unknown

          COMMENTS:   

          1)Author's Statement:  According to the author, "Calling 911from  
            a phone in California connects you with the emergency  
            telephone response system.  A "legacy system," it was first  
            established in California in the early 1970s to summon aid for  
            medical, law enforcement, and fire department emergencies.  

            "The 911 system was initially designed and developed for use  
            with landlines.  With the advent of cellular phones, the 911  
            landline system was adopted to use this new technology but has  
            not significantly changed to reflect problems with the use of  
            this new technology.  

            "California is currently in the process of adopting what is  
            referred to as Next Generation 911 or NextGen911.  This is an  
            effort aimed at updating the 911 service infrastructure to  
            improve public emergency communications services in an  
            increasingly wireless mobile society by enabling the public to  
            transmit text, images, video and other electronic data to a  
            911 center.  NextGen911 is a digital system that will give  
            intelligent routing so all calls will be taken to the closest  
            dispatch center.   

            "Existing law contained in Section 635X of the Penal Code was  
            enacted to criminalize the behavior of those who fraudulently  








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            or repeatedly and unnecessarily phone the 911 system.  "Tying  
            up the 911 system with repeated requests for aid or  
            fraudulently asking for police, fire, ambulances and emergency  
            medical resources to be sent to places where they are not  
            needed is not only an abuse of the system but endangers lives.  
             

            "As the technology of the 911 system changes to include texts,  
            emails, videos and other forms of electronic communication,  
            California law must also change to protect the integrity and  
            safety of the 911 system.  San Bernardino County, one of the  
            first locations in California to institute NextGen911 is  
            already reporting nuisance texts.       

            "'Nuisance calls to 9-1-1 have been an issue for many years.  
            As the first region in the State of California to provide Text  
            to 9-1-1 Service for our citizens, it was evident early in the  
            deployment process that amending PC653x to include any  
            electronic device would be necessary,' stated San Bernardino  
            County Sheriff John McMahon."   

          2)Background:  The Warren 911 Emergency Assistance Act  
            established the original 911 line in California as part of a  
            national push to make 911 the primary contact number for  
            emergencies nationwide.  The Local Emergency Telephone Systems  
            Article required localities to develop their own system or  
            join a regional system for police, fire and medical emergency  
            dispatch using the 911 phone number rather than the thousands  
            of separate emergency numbers for each local department which  
            previously existed.  The regional dispatchers who connect 911  
            callers to the appropriate emergency response entity are  
            called Public Safety Answering Points (PSAPs).  Currently,  
            there are 452 PSAPs statewide receiving tens of millions of  
            calls each year, with approximately half of these coming from  
            cell phones.  The volume of calls and the difficulty in  
            locating cell phone callers, among other issues, precipitated  
            the need for an upgrade to the 911 system.
            
            The Office of Emergency Services (OES) is responsible for  
            planning and implementation -and therefore, upgrades- of the  
            911 system statewide.  Through the California 911 Emergency  
            Communications Branch of the Logistics Operation Directorate,  








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            OES has begun the process of upgrading the 911 system as  
            required under the Government Code.  The IP based network of  
            NextGen911 (NG911) will allow for capabilities such as  
            location based routing, policy based routing and dynamic call  
            routing between PSAPs. Additionally, applications like text,  
            video, and photos along with continual advancements in  
            communications technology create the desire for a more  
            advanced system to access emergency care.  Currently, there  
            are five NG911 pilot programs in the state.  As these expand,  
            the volume of text and other electronic communications to the  
            911system will increase.

            The Penal Code provisions amended by this bill deter frivolous  
            or harassing calls which can clog the 911 system.  The  
            National Emergency Number Association 911 dispatchers' goal of  
            answering 90% of calls in ten seconds or less not being met in  
            many California counties due to high volume of calls.   
            Frivolous calls, non-emergency calls, prank calls including  
            'swatting' and other harassment consume dispatchers' time and  
            prevent them from helping individuals in actual emergencies.   
            The Penal Code attempts to deter frivolous, harassing or  
            otherwise inappropriate non-emergency calls by imposing a  
            schedule of warnings and fines in the case of frivolous and  
            non-emergency calls, or fines and jail time for use of the 911  
            system to annoy or harass.  However, both of these Code  
            Sections prohibit only telephone calls -not the other  
            electronic communications methods enabled by NG911 systems.   
            This bill would prohibit those electronic communications.

          3)Argument in Support:  The San Bernardino Sheriff's Department,  
            the sponsor of this bill, writes, "On behalf of the San  
            Bernardino County Sheriff's Department and all public safety  
            agencies in the Inland Empire, I would like to thank you for  
            sponsoring Assembly Bill (AB) 1769. AB 1769, which amends  
            Penal Code (PC) 653x to include nuisance texting. The current  
            law only addresses nuisance 9-1-1 phone calls.

            "As of November 5, 2015, twenty-one agencies in the Inland  
            Empire went live with text to 9-1-1.  Soon after its  
            inception, the command center received several nuisance text  
            messages. Amending PC 653x to include the nuisance 9-1-1  
            texting will not increase the fine or penalty. It will simply  








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            add nuisance texting to the current language."

          4)Prior Legislation:  

             a)   SB 1211 (Padilla), Chapter 926, Statutes of 2014,  
               requires the Office of Emergency Services to develop a plan  
               and timeline of target dates for testing, implementing, and  
               operating a Next Generation 911 emergency communication  
               system, including text to 911 service, throughout  
               California.

             b)   SB 333 (Lieu), Chapter 284, Statutes of 2013, makes a  
               person convicted of filing a false emergency report liable  
               to a public agency for the costs of the emergency response  
               by that agency.

             c)   AB 538 (Arambula) of the 2009-2010 Legislative Session,  
               would have authorized an entity that provides emergency  
               medical services to report a violation of this law to the  
               public safety entity that originally received the call. AB  
               538 would have required the public safety entity originally  
               receiving the call, if the public safety entity has  
               verified that a violation has occurred, to issue the  
               applicable warnings and citations, as specified.  By  
               imposing new duties on local officials, AB 538 would have  
               imposed a state-mandated local program.  AB 538 was vetoed.

             d)   AB 2741 (Cannella), Chapter 262, Statutes of 1994,   
               provides that it is a misdemeanor to telephone the 911  
               emergency line with the intent to annoy or harass another  
               person, as defined, punishable by a fine of not more than  
               $1,000, by imprisonment in a county jail for not more than  
               six months, or by both the fine and imprisonment.  This  
               statute also provides that, upon conviction of a violation  
               of this provision, a person shall be liable for all  
               reasonable costs incurred by any unnecessary emergency  
               response.


          REGISTERED SUPPORT / OPPOSITION:   

          Support 








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          San Bernardino County Sheriff's Department (Sponsor)
          Association of Los Angeles Deputy Sheriffs
          California Association of Code Enforcement Officers
          California College and University Police Chiefs Association
          California Fire Chiefs Association
          California Narcotics Officers Association
          California Peace Officers Association
          California Police Chiefs Association
          California State Sheriffs Association
          Fire Districts Association of California
          Los Angeles County Professional Peace Officers Association
          Los Angeles Police Protective League
          Riverside Sheriffs Association

          Opposition 
          
          None

          Analysis Prepared  
          by:              Matt Dean / PUB. S. / (916) 319-3744