Amended in Assembly April 13, 2016

Amended in Assembly March 15, 2016

California Legislature—2015–16 Regular Session

Assembly BillNo. 1978


Introduced by Assembly Member Gonzalez

February 16, 2016


An act tobegin delete amend Section 90.5 ofend deletebegin insert add Part 4.2 (commencing with Section 1420) to Division 2 ofend insert the Labor Code, relating to employment.

LEGISLATIVE COUNSEL’S DIGEST

AB 1978, as amended, Gonzalez. Employment:begin delete Department of Industrial Relations: wage claims and retaliation complaints.end deletebegin insert property service workers.end insert

Existing law establishesbegin delete withinend delete the Department of Industrial Relationsbegin insert in the Labor and Workforce Development Agency to foster, promote, and develop the welfare of the wage earners of California, to improve their working conditions, and to advance their opportunities for profitable employment. Existing law establishes within the departmentend insert the Division of Labor Standards Enforcement, which is vested with the general duty of enforcing labor laws, including those relating to wage claims and employer retaliation. Existing law requires the Labor Commissioner, defined as the Chief of the Division of Labor Standards Enforcement, to establish and maintain a field enforcement unit in order to ensure that minimum labor standards are met.begin delete Existing law requires the commissioner to report annually to the Legislature, not later than March 1, concerning the effectiveness of the field enforcement unit, as specified.end delete

begin insert

The California Occupational Safety and Health Act of 1973 establishes certain safety and other responsibilities of employers and employees, including a requirement that every employer establish, implement, and maintain an effective injury prevention program. The act requires the program to be written, except as specified, and to include certain elements.

end insert

This bill wouldbegin delete require the Labor Commissioner to include in the commissioner’s report to the Legislature, as described above, specified information on the status of wage claims and retaliation complaints, including the average amount of time it takes for a wage claim to receive a preliminary hearing and the current backlog of claims and complaints.end deletebegin insert establish specific standards and protections for property service workers, to be known as the Property Service Workers Protection Act, and define terms for its purposes.end insert

begin insert

The bill would require the department, no later than July 1, 2017, to develop worker and supervisor materials for a prescribed 4-hour training regarding sexual harassment, sexual violence, and human trafficking and to make those materials available to employers, covered workers, and the public through, among other means, posting on its Internet Web site. The bill would require the department by that date to establish requirements for employers who provide janitorial services to require that covered workers and supervisors, at least annually, receive prescribed in-person training on sexual harassment and sexual assault. The bill would require the department to establish standards and requirements for trainers and recordkeeping relating to training. The bill would require the department by that date to establish a toll-free hotline for reporting of complaints and incidents of workplace sexual harassment, sexual violence, and human trafficking and require workplace notice to employees of existing rights in this area.

end insert
begin insert

The bill would require the Occupational Safety and Health Standards Board, by July 1, 2017, to adopt standards developed by the Division of Occupational Safety and Health that require an employer to adopt a workplace sexual violence and sexual harassment prevention plan as a part of its injury and illness prevention plan, to protect covered workers from sexual violence and harassment.

end insert
begin insert

The bill would require the registration of employers conducting janitorial business, as prescribed, and establish specific authority for the Director of Industrial Relations to enforce and implement that requirement. The bill would set application and renewal fees. The bill would prohibit an employer, on or after January 1, 2018, from conducting any janitorial business without a valid registration. The bill would require an employer to include specific information in the registration application, subscribed and sworn to under penalty of perjury, thereby imposing a state-mandated local program by expanding the scope of the crime of perjury. The bill would prohibit the granting of registration under specific circumstances, authorize the director to revoke, suspend, or place a registration on probation, as prescribed, and would void a registration in certain circumstances. The bill would require the director, on and after February 1, 2018, to maintain on the department’s Internet Web site a regularly updated, searchable database of registered employers, and, on and after July 1, 2018, a searchable database regarding the compliance and enforcement activities of the department.

end insert
begin insert

The bill would establish various compliance and enforcement provisions, including a requirement that the director establish a Property Services Compliance Unit to enforce the act. The bill would establish civil fines and provide for labor compliance agreements, stop order authority, audits, and investigations. The bill would impose a state-mandated local program by making it a crime to conduct any janitorial business without a valid registration, or to fail to observe a stop order. The bill would establish specific protections against discrimination and retaliation for engaging in conduct delineated in the bill, including civil and criminal penalties and a right to take civil action.

end insert
begin insert

The bill would require the deposit of registration fees and specific civil fines in the State Janitorial Contractor Registration Fund, which the bill would create, and make the moneys in the fund available, upon appropriation, for the reasonable costs of administering the registration of janitorial contractors and the costs and obligations associated with the administration and enforcement of the bill by the department. The bill, to provide adequate cash flow for those purposes, would authorize the Director of Finance, with the concurrence of the Secretary of the Labor and Workforce Development Agency, to approve a short-term loan each fiscal year from the Labor and Workforce Development Fund to the State Janitorial Contractor Registration Fund.

end insert
begin insert

The bill would require the department, before July 1, 2017, to develop certain standards and procedures regarding violations of the bill.

end insert
begin insert

The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.

end insert
begin insert

This bill would provide that no reimbursement is required by this act for a specified reason.

end insert

Vote: majority. Appropriation: no. Fiscal committee: yes. State-mandated local program: begin deleteno end deletebegin insertyesend insert.

The people of the State of California do enact as follows:

P4    1begin insert

begin insertSECTION 1.end insert  

end insert

begin insertPart 4.2 (commencing with Section 1420) is added
2to Division 2 of the end insert
begin insertLabor Codeend insertbegin insert, to read:end insert

begin insert

3 

4PART begin insert4.2.end insert  Property Service Workers Protection
5Act

6

6 

7Chapter  begin insert1.end insert General
8

 

9

begin insert1420.end insert  

(a) The Legislature finds and declares that in the
10janitorial industry in this state:

11
(1) Workers are widely victimized by wage theft, sexual
12harassment and assault, failure to provide workers’ compensation
13insurance, and other “low-road” practices perpetrated by
14unscrupulous employers that fail to comply with existing labor
15standards laws.

16
(2) Contractors are often undercapitalized, change names, and
17abuse their corporate identity; making it difficult for victimized
18workers to secure meaningful legal relief.

19
(3) While some “high-road” employers comply with labor
20standards laws and invest in training and retaining a more skilled
21workforce, these employers are undercut by low-road competitors
22in a continual race to the bottom.

23
(4) It is in the public interest that employers compete primarily
24on the basis of quality, efficiency, and innovation, and not through
25a race to the bottom that perpetuates substandard working
26conditions and lack of compliance with labor standards laws.

27
(5) Despite the state’s efforts over the years to bring
28underground economy practices in the janitorial industry under
29control, these practices persist.

P5    1
(6) Absent additional regulation of labor standards by the state
2to prevent the undercutting of high-road employers, the current
3situation is unlikely to change.

4
(7) Workers in janitorial occupations often work alone at night,
5making them vulnerable to sexual violence and harassment while
6on the job, a condition that is exacerbated by low pay, low job
7mobility, and poor training. Adopting standards to protect workers
8from sexual violence and sexual harassment should be an
9obligation of all janitorial industry employers.

10
(b) It is the intent of the Legislature in enacting this part to:

11
(1) Direct the department to develop worker and supervisor
12education materials regarding sexual harassment and sexual
13violence that are tailored to the janitorial industry in the languages
14and literacy levels appropriate to the janitorial workforce, and to
15establish requirements for the frequency of that training for
16supervisors and workers, and standards for trainers who are to
17deliver training.

18
(2) Direct the Occupational Safety and Health Standards Board
19to require janitorial industry employers to include the training as
20part of their injury and illness prevention plans.

21
(3) Establish a system of janitorial contractor registration to
22encourage labor standards compliance and to establish prompt
23and effective sanctions for violating this part.

24

begin insert1421.end insert  

This part shall be known, and may be cited, as the
25Property Service Workers Protection Act.

26

begin insert1422.end insert  

For purposes of this part:

27
(a) “Covered laws” means Chapter 10 (commencing with
28Section 690.020) of Division 1 of Title 9 of Part 2 of the Code of
29Civil Procedure, Article 1 (commencing with Section 12940) of
30Chapter 6 of Part 2.8 of Division 3 of Title 2 of the Government
31Code, and the Labor Code, including, but not limited to, Sections
3296.8, 98, 238 to 238.5, inclusive, 558.1, and 2810, and Chapter
334.5 (commencing with Section 1060) of Part 3.

34
(b) “Covered worker” means a janitor, including any individual
35working, whether as an employee, independent contractor, or a
36franchisee, as a janitor, as that term is defined in the federal
37Service Contract Act Directory of Occupations. If an individual’s
38work duties are predominantly those of a janitor as defined therein,
39that person shall be deemed a janitor for purposes of this part.

P6    1
(c) (1) “Employer” means any person or entity that employs
2at least one employee and one or more covered workers and that
3enters into contracts, subcontracts, or franchise arrangements to
4provide janitorial services. The term “employer” includes the term
5“covered successor employer.”

6
(2) “Covered successor employer” means an employer who
7meets one or more of the following criteria:

8
(A) Uses substantially the same facilities, equipment,
9supervisors, and workforce to offer substantially the same services
10to substantially the same clients as a predecessor employer. An
11employer that has operated with a valid registration for at least
12the preceding three years shall not be considered a covered
13successor employer for using substantially the same facilities,
14equipment, supervisors, and workforce to substantially the same
15clients, if all of the following apply:

16
(i) The individuals in the workforce were not referred or
17supplied for employment by the predecessor employer to the
18successor employer.

19
(ii) The successor employer has not had any interest in, or
20connection with, the operation, ownership, management, or control
21of the business of the predecessor employer within the preceding
22three years.

23
(iii) The successor employer has not been determined to have
24violated any of the covered laws.

25
(B) Shares in the ownership, management, control of the
26workforce, or interrelations of business operations with the
27predecessor employer.

28
(C) Is an immediate family member of any owner, partner,
29officer, licensee, or director of the predecessor employer or of any
30person who had a financial interest in the predecessor employer.
31“Immediate family member” means a spouse, parent, sibling, son,
32daughter, uncle, aunt, niece, nephew, grandparent, mother-in-law,
33father-in-law, brother-in-law, sister-in-law, or cousin.

34
(d) “State Janitorial Contractor Registration Fund” or “fund”
35means the State Janitorial Contractor Registration Fund
36established in Chapter 5 (commencing with Section 1445).

37
(e) “Standards board” means the Occupational Safety and
38Health Standards Board.

39
(f) “Supervisor” means any individual having the authority, in
40the interest of the employer, to hire, transfer, suspend, lay off,
P7    1recall, promote, discharge, assign, reward, or discipline workers,
2or the responsibility to direct them, or to adjust their grievances,
3or effectively to recommend that action, if, in connection with the
4foregoing, the exercise of that authority is not of a merely routine
5or clerical nature, but requires the use of independent judgment.

6 

7Chapter  begin insert2.end insert Protections Against Workplace Sexual
8Violence and Harassment
9

 

10

begin insert1425.end insert  

(a) The department, no later than July 1, 2017, shall do
11all of the following:

12
(1) Develop worker and supervisor agendas, handouts,
13facilitation guides, and other materials for a four-hour training
14regarding sexual harassment, sexual violence, and human
15trafficking that are appropriate for the janitorial industry and the
16languages and literacy levels of covered workers.

17
(A) Training materials shall include information related to:
18definitions of workplace sexual harassment, sexual assault, and
19human trafficking; employers’ legal obligations to prevent sexual
20harassment and assault; potential legal and disciplinary
21consequences for employers and perpetrators of workplace sexual
22 harassment and assault; community, mental health, and legal
23resources locally available for survivors of workplace sexual
24harassment or assault; legal protections available to immigrant
25workers subjected to workplace sexual harassment or sexual
26assault, including, but not limited to, the federal U nonimmigrant
27status known as U visa, and protections for victims of human
28trafficking; prevention, protection, and reporting strategies for
29workplace sexual harassment, sexual assault, or human trafficking;
30information on filing administrative complaints with the
31appropriate state and federal agencies; antiretaliation and other
32legal protections for those who have experienced sexual
33harassment and sexual assault; information regarding the Injury
34and Illness Protection Program of the Division of Occupational
35Safety and Health, and other topics as the director deems necessary
36for janitorial workers and supervisors.

37
(B) The department shall provide these materials in all
38languages that are the language spoken at home of at least 500
39janitors (ACS Occupation Code 4220) who reside in this state, as
P8    1determined by the most recent American Community Survey of the
2United States Census Bureau.

3
(C) The department shall update these materials on or before
4July 1 of each year and make them available to employers, covered
5workers, and the public through, among other means, posting on
6its Internet Web site.

7
(2) Establish requirements that employers shall require all
8covered workers and supervisors to, at least annually, receive
9comprehensive, accurate and appropriate in-person training
10lasting at least four hours regarding sexual harassment and sexual
11assault that provides an opportunity for interactive questions and
12answers. These mandatory trainings shall use the worker and
13supervisor training materials in paragraph (1) of subdivision (a)
14 and shall be delivered in the primary language spoken by at least
1525 percent of the employer’s covered workers. Employers shall
16provide these in-person trainings at no cost to all covered workers
17and to all supervisors of covered workers on at least an annual
18basis and within 30 days of hire. Employers shall pay employees
19and supervisors at their regular rate of pay for participating in
20these trainings or, if required by law, at their overtime rate of pay.

21
(3) Establish minimum qualification standards for trainers who
22may deliver training, including but not limited to, a minimum of
23five years of experience conducting adult education with the
24demographics of the janitorial workforce. The collective bargaining
25agent that represents the employer’s covered workers or the
26designee of the collective bargaining agent may deliver trainings.

27
(4) Establish requirements for employers to maintain accurate
28records documenting the delivery of training by qualified trainers
29which includes: sign-in sheets with the participants’ and qualified
30trainer’s signatures; a listing of the names, addresses, and
31telephone numbers of the participants and of the qualified trainers;
32and a copy of the materials provided and used in the training.

33
(5) Establish a toll-free hotline for the reporting of complaints
34and incidents of workplace sexual harassment, sexual assault, and
35human trafficking to the Division of Occupational Safety and
36Health, the Department of Fair Employment and Housing, and to
37the National Human Trafficking Resource Center. The hotline
38shall provide service in all the languages that meet the
39requirements of subparagraph (B) of paragraph (1).

P9    1
(6) Require employers to post and display prominently a notice,
2of a size, form, and content as the director prescribes, in a
3conspicuous place where it may be read by covered workers during
4work hours, and in all places where notices to covered workers
5are posted both physically and electronically. The notice shall
6inform covered workers of their rights under the sexual harassment
7and human trafficking laws, contain examples of illegal employer
8conduct, provide the hotline number in paragraph (5) and provide
9the contact information for local resources to assist those who
10have experienced sexual harassment and human trafficking. Where
11a significant portion of the employer’s workforce of covered
12workers is not proficient in English, the employer shall provide
13the notice in the language the covered workers speak. The
14department shall develop an approved notice in all languages that
15meet the requirements of subparagraph (B) of paragraph (1) and
16make that notice available on its Internet Web site.

17
(7) Appoint an advisory group of stakeholders to assist the
18department in carrying out its responsibilities under this
19subdivision. The advisory group shall include representatives from
20a nonprofit organization that advocates for standards to protect
21workers in the janitorial industry from workplace sexual
22harassment and assault and from a labor organization that
23represents covered workers.

24
(8) Adopt regulations as the department determines to be
25necessary to carry out this subdivision.

26
(b) The standards board, by no later than July 1, 2017, shall
27adopt standards developed by the Division of Occupational Safety
28and Health that require an employer to adopt a workplace sexual
29violence and sexual harassment prevention plan, as a part of its
30injury and illness prevention plan, to protect covered workers from
31sexual violence and harassment.

32
(c) The standards adopted pursuant to subdivision (b) shall
33include all of the following:

34
(1) A requirement that the workplace sexual violence and sexual
35harassment prevention plan shall be in written form for all
36employers.

37
(2) A requirement that the workplace sexual violence and sexual
38harassment prevention plan include specific means for janitors
39who work during the nighttime or early morning hours to work in
40pairs, or to have an equivalent form of protection.

P10   1
(3) A requirement that the workplace sexual violence and sexual
2harassment prevention plan include specific protections for janitors
3against violence and sexual harassment from clients, coworkers,
4and outsiders.

5
(4) A requirement that all workplace sexual violence and sexual
6harassment prevention plans be developed in conjunction with
7covered workers, including their recognized collective bargaining
8agents, if any.

9
(5) A requirement that all workplace sexual violence and sexual
10harassment prevention plans include the training of all covered
11workers and supervisors of covered workers consistent with
12subdivision (a).

13
(6) A requirement that employers maintain records of complaints
14and incidents of workplace sexual violence and sexual harassment,
15including the date, number of employees involved, nature of the
16claim or incident, worksite location, investigation steps and results
17of the employer’s investigation.

18
(7) A requirement that employers screen supervisors for
19convictions of any of the acts listed in subdivision (c) of Section
20290 of the Penal Code, for being listed on the registered sex
21offender database under the Sex Offender Registration Act
22(Chapter 5.5 (commencing with Section 290) of Title 9 of Part 1
23of the Penal Code), and for any civil judgments for having
24committed sexual harassment.

25
(8) A requirement for the reporting of complaints and incidents
26of workplace sexual violence and sexual harassment to appropriate
27agencies including, but not limited to, the Department of Fair
28Employment and Housing, the Division of Occupational Safety
29and Health, and the National Human Trafficking Resource Center.

30
(d) This section does not limit the authority of the standards
31board to adopt standards to protect employees from workplace
32violence or harassment. Nothing in this section shall be interpreted
33to preclude the standards board from adopting standards that
34require other employers to adopt plans to protect employees from
35workplace violence or harassment. Nothing in this section shall
36be interpreted to preclude the standards board from adopting
37standards that require an employer subject to this section, or any
38other employer, to adopt a workplace violence or harassment
39prevention plan that includes elements or requirements additional
40to, or broader in scope than, those described in this section.

 

P11   1Chapter  begin insert3.end insert Registration of Janitorial Contractors
2

 

3

begin insert1430.end insert  

(a) The director shall have broad authority to enforce
4and implement this part. This authority includes, but is not limited
5to:

6
(1) Maintaining the janitorial contractor registry, list, and
7Internet Web site.

8
(2) Negotiating, monitoring and enforcing labor compliance
9agreements.

10
(3) Conducting random and nonrandom audits or investigations
11of complaints, or both audits and investigations.

12
(4) Issuing, renewing, denying renewal of, suspending, revoking,
13or placing on probation an employer’s registration.

14
(5) Issuing civil fines and stop orders.

15
(6) Other powers as determined by the director that are
16necessary to interpret, implement, and enforce this chapter.

17
(b) The director may establish through the adoption of
18regulations any procedures it determines to be necessary to carry
19out this part.

20

begin insert1431.end insert  

(a) On and after January 1, 2018, no employer may
21conduct any janitorial business without a valid registration under
22this section, and all employees shall be registered with the
23department pursuant to this section.

24
(b) To qualify for a certificate of registration or for a certificate
25of registration renewal under this section, an employer shall, in
26a manner prescribed by the director, do all of the following:

27
(1) Beginning July 1, 2017, register with the department and
28pay an initial nonrefundable application fee of one thousand
29dollars ($1,000) and an annual renewal fee of one thousand dollars
30($1,000) on or before July 1 of each year thereafter. The director
31may adjust the initial registration and renewal fees no more than
32annually to support the costs specified in Section 1445.

33
(2) Execute a written application, subscribed and sworn to by
34the employer under penalty of perjury under the laws of this state
35that contains all of the following:

36
(A) The name of the employer and, if applicable, its fictitious
37business name.

38
(B) The form of the employer and, if a corporation, all of the
39following:

40
(i) The date of incorporation.

P12   1
(ii) The state in which incorporated.

2
(C) If a foreign corporation, the date the articles of
3incorporation were filed with the California Secretary of State.

4
(D) Whether the corporation is in good standing with the
5California Secretary of State.

6
(E) The federal employer identification number (FEIN) and the
7state employer identification number (SEIN) of the employer.

8
(F) The employer’s business address, telephone number, fax
9number, and email address.

10
(G) The name and title of the manager, officer, or shareholder
11who will serve as the qualifying individual to meet the examination
12requirements in paragraph (4).

13
(H) The names, residential addresses, business addresses,
14telephone numbers, email addresses and Social Security numbers,
15federal employer identification number (FEIN) or the state
16employer identification number (SEIN) of the following persons:

17
(i) All corporate officers, if the employer is a corporation.

18
(ii) All persons exercising management responsibility in the
19employer’s office, regardless of the form of the business entity.

20
(iii) The franchisor, if the employer is a franchise.

21
(iv) All shareholders holding at least 10 percent of the
22outstanding voting shares of the employer, if the employer has
23shareholders, and the actual percent owned by each of those
24shareholders.

25
(v) All persons who have a financial interest of 10 percent or
26more in the employer’s business, regardless of the form of business
27entity, and the actual percentage owned by each of those persons.

28
(I) The total number of covered workers who are employees of
29the employer.

30
(J) The total number of covered workers who are independent
31contractors of the employer.

32
(K) The employer’s total annual payroll-related expenses over
33the last 12 months.

34
(L) Whether the employer uses a professional employer
35organization or leasing employer.

36
(M) Whether the employer has instituted an alternative work
37week pursuant to Section 511.

38
(N) Name, address and telephone number of any recognized
39collective bargaining agent representing the covered workers.

P13   1
(O) Whether the application is for a new or renewal registration
2and, if the application is for a renewal, the prior registration
3number.

4
(P) Whether the employer is also a covered successor employer,
5and if so, the information in subparagraphs (A) to (C), inclusive,
6(E), and (F) for the predecessor employer.

7
(Q) Certification that the information submitted to the director
8under this subparagraph and paragraph (3) is complete.

9
(R) A written pledge under penalty of perjury under the laws of
10this state that the employer shall:

11
(i) Comply with all applicable federal, state, and local laws and
12regulations during the upcoming year, including, but not limited
13to, laws regarding health and safety, labor and employment, wage
14and hour, and licensing laws that affect workers.

15
(ii) Timely notify the director as required by paragraphs (1)
16and (2) of subdivision (c).

17
(S) Such other information as the director requires for the
18administration and enforcement of this chapter.

19
(3) Provide evidence, disclosures under penalty of perjury under
20the laws of this state, or releases as are necessary to establish all
21of the following:

22
(A) Workers’ compensation coverage that complies with
23Division 4 (commencing with Section 3200) and includes sufficient
24coverage for any covered worker. Coverage may be evidenced by
25a current and valid certificate of workers’ compensation insurance
26or certification of self-insurance required under Section 7125 of
27the Business and Professions Code.

28
(B) The employer does not have any delinquent liability to a
29worker or the state for any assessment of back wages or related
30damages, interest, fines, or penalties pursuant to any final
31judgment, order, or determination by a court or any federal, state,
32or local administrative agency, including a confirmed arbitration
33award. However, for purposes of this subparagraph, the employer
34shall not be disqualified for any judgment, order, or determination
35that is under appeal, provided that the employer has secured the
36payment of any amount eventually found due through a bond or
37other appropriate means.

38
(C) Any administrative merits determinations, arbitral awards
39or decisions, civil judgments, or criminal judgments rendered
40against the employer within the preceding three-year period for
P14   1violating covered laws. A covered successor employer shall provide
2this information both for itself and for its predecessor employer.
3At minimum, the employer shall provide:

4
(i) The law violated.

5
(ii) The case number, inspection number, charge number, docket
6number, or other unique identification number.

7
(iii) The date rendered.

8
(iv) The name of the court, arbitrator, agency, board, or
9commission rendering the determination or decision.

10
(v) A copy of the administrative merits determination, arbitral
11award or decision, or civil or criminal judgment document.

12
(D) A sexual violence and sexual harassment prevention plan
13that meets the requirements of subdivision (b) of Section 1425.

14
(E) Within the last 12 months, the employer has screened all
15supervisors for convictions of any of the acts listed in subdivision
16(c) of Section 29 of the Penal Code, for being listed on the
17registered sex offender database under the Sex Offender
18Registration Act (Chapter 5.5 (commencing with Section 290) of
19Title 9 of Part 1 of the Penal Code), and for any civil judgments
20for having committed sexual harassment.

21
(F) Other information as the director requires for the
22administration and enforcement of this chapter.

23
(4) Designate a qualifying individual as described in
24subparagraph (G) of paragraph (2), to take a written examination
25that demonstrates an essential degree of knowledge of the current
26state laws and regulations that apply to employers as the director
27deems necessary for the safety and protection of employers,
28covered workers, and the public, including the identification and
29prevention of sexual harassment in the workplace. To successfully
30complete the examination, the qualifying individual shall correctly
31answer at least 85 percent of the questions. The examination may
32only be taken a maximum of three times per calendar year. The
33examination shall include a demonstration of the current laws and
34regulations regarding wages, hours, and working conditions,
35workplace discrimination and sexual harassment, collective
36bargaining, workers’ compensation, health and safety, the
37Displaced Janitor Opportunity Act (Chapter 4.5 (commencing
38with Section 1060) of Part 3), Section 2810, and penalties and
39enforcement of those laws.

P15   1
(c) After an employer is registered or has renewed its
2registration, the employer shall:

3
(1) Notify the director within 30 calendar days of all
4administrative merits determinations, arbitral awards or decisions,
5and civil or criminal judgments rendered against the employer for
6violating any covered laws.

7
(2) Provide the director within 30 calendar days updated
8responses to the written registration or renewal application if any
9change occurs that would change any response contained within
10the completed written application.

11

begin insert1432.end insert  

The employer shall:

12
(a) After July 1, 2017, maintain records of the sign-in sheets
13and materials consistent with paragraph (4) of subdivision (a) of
14Section 1425. These records shall be available for inspection by
15the department and shall be maintained in a manner that meets
16the requirements issued by the department under subdivision (a)
17of Section 1425.

18
(b) Post and display prominently in a conspicuous place where
19it may be read by covered workers during work hours, and in all
20places where notices to covered workers are posted both physically
21and electronically:

22
(1) By July 1, 2017, the notice in paragraph (6) of subdivision
23(a) of Section 1425.

24
(2) By January 1, 2018, a copy of the employer’s current
25certificate of registration.

26

begin insert1433.end insert  

(a) The director shall not grant registration or renewal
27of registration:

28
(1) To any employer who has a record of serious, repeated,
29willful, or pervasive violations of covered laws, including any
30covered successor employer who either alone or in combination
31with its predecessor employer has such a record, unless the
32employer has remediated the violation by entering into and
33fulfilling the terms of a labor compliance agreement as described
34in Section 1436.

35
(2) To any employer who has failed to provide the director
36evidence of workers’ compensation coverage that meets the
37requirements of subparagraph (A) of paragraph (3) of subdivision
38(b) of Section 1431 or who lacks that coverage.

39
(3) To any employer who has failed to provide the director
40evidence that it does not have any delinquent liability to a worker
P16   1or to the state as described in subparagraph (B) of paragraph (3)
2of subdivision (b) of Section 1431, or who has such liability.

3
(4) To any employer who has failed to provide the director
4evidence of a sexual violence and sexual harassment prevention
5plan that meets the requirements of subdivision (b) of Section 1425,
6or who lacks such a plan.

7
(5) To any employer whose qualifying individual has not
8achieved a passing score on the written examination in paragraph
9(4) of subdivision (b) of Section 1431.

10
(6) To any employer who has not submitted the complete fees,
11application, information, and evidence as required by subdivision
12(b) of Section 1431.

13
(7) To any employer who willfully made false statements in its
14application.

15
(b) The director may revoke, suspend, or place a registration
16on probation if:

17
(1) The employer has violated or failed to comply with any
18provision of this chapter.

19
(2) The employer has made any misrepresentations or false
20statements in his or her registration or registration renewal
21application, or in response to the director’s request for
22information.

23
(3) The employer has failed to respond to the director’s request
24for information within 10 days of such a request.

25
(4) The employer has failed to notify the director or to provide
26the director with updated responses within 30 days as required by
27paragraphs (1) or (2) of subdivision (c) of Section 1431.

28
(5) The employer has not complied with its labor compliance
29agreement.

30
(6) The conditions under which the registration was issued have
31changed or no longer exist.

32
(7) The employer has not complied with the posting and
33recordkeeping requirements of Section 1432.

34
(8) An employer’s registration has been revoked within three
35years from the date of application.

36
(c) When determining whether to suspend, revoke, or place a
37registration on probation, the director shall take into consideration
38as a mitigating factor whether the employer has entered into or
39otherwise fulfilled the terms of a labor compliance agreement as
40described in Section 1436.

P17   1
(d) An employer’s registration is void when:

2
(1) The employer ceases conducting any janitorial business.

3
(2) The employer changes its form of legal entity.

4
(3) The employer transfers its registration.

5
(4) The director revokes an employer’s registration.

6
(e) At least 30 days prior to the expiration of each employer’s
7registration, the director shall mail or email a renewal notice to
8the last known mailing or email address of the employer. However,
9omission of the director to provide the renewal notice in
10accordance with this subdivision shall not excuse an employer
11from making timely application for renewal of registration, shall
12not be a defense in any action or proceeding involving failure to
13renew registration, and shall not subject the director to any legal
14liability.

15
(f) Fees received pursuant to this section shall be deposited in
16the fund established in Chapter 5 (commencing with Section 1445)
17and shall be used only for the purposes specified in that chapter.

18

begin insert1434.end insert  

(a) On and after February 1, 2018, on the department’s
19Internet Web site, the director shall maintain a regularly updated,
20searchable database of registered employers. The database will
21have the capability to search all data, at minimum, for the past 10
22years, and shall include all the following information:

23
(1) The name, address, telephone number, and registration
24number of the employer.

25
(2) If the employer is a successor employer, the registration
26number of any predecessor employers.

27
(3) The business addresses, telephone numbers, and email
28addresses of the persons that the employer submitted under
29subparagraph (H) of paragraph (2) of subdivision (b) of Section
301431, and, if the employer’s application listed anyone in clauses
31(iv) and (v), the percent financial interest owned by that person
32or shareholder.

33
(4) The current status and effective dates of the employer’s
34registration.

35
(5) The identity of the employer’s recognized collective
36bargaining agent, if any.

37
(6) A listing of any past denials, revocations, or suspensions of
38the employer’s registration, including the effective dates of those
39past denials, revocations, or suspensions, as well as the basis for
40them

P18   1
(7) A listing of any civil fines or stop orders issued against the
2employer under this part, including the dates of those fines or stop
3orders, and the basis for them.

4
(8) A listing of all labor compliance agreements the employer
5has executed, and their effective dates.

6
(9) A copy of all labor compliance agreements the employer
7has executed.

8
(10) Other information as deemed necessary by the director.

9
(b) On and after July 1, 2018, on the department’s Internet Web
10site, the director shall maintain a searchable database regarding
11its compliance and enforcement activities. The department shall
12update this information on or before July 1 of every year. The
13database shall have the capability to search all data, at minimum,
14for the past 10 years and shall include all the following
15information:

16
(1) The total number of employers with current, valid
17registration that meets the requirements under Section 1431.

18
(2) The total number of employers whose registration was
19revoked or suspended, or who have been placed on probation
20within the last 12 months, categorized by the basis of that
21revocation, suspension, or probation.

22
(3) The total number of employers who have entered into a labor
23compliance agreement with the director within the last 12 months.

24
(4) The total amount of fines and the total number of employers
25that the department has cited under Section 1437 within the last
2612 months, categorized by the basis of those fines.

27
(5) The total number of employers who have been issued stop
28orders under Section 1438 over the last 12 months, categorized
29by the basis of those stop orders.

30
(6) The total number of audits initiated and completed by the
31department under Section 1439, within the last 12 months.

32
(7) The total number of complaints investigated by the
33department under Section 1440, within the last 12 months.

34
(8) Other information as deemed necessary by the director.

35 

36Chapter  begin insert4.end insert Enforcement
37

 

38

begin insert1435.end insert  

The director shall establish a Property Services
39Compliance Unit to enforce this part, including, but not limited
40to:

P19   1
(a) Maintaining the janitorial contractor registry, list, and
2Internet Web site.

3
(b) Negotiating and enforcing labor compliance agreements.

4
(c) Conducting audits and investigating complaints.

5

begin insert1436.end insert  

Whenever an employer has a record of serious, willful,
6or pervasive violations of the laws or has violated one or more
7provisions of this part, the director may seek to negotiate and enter
8into a labor compliance agreement with the employer. The labor
9compliance agreement addresses appropriate remedial measures,
10compliance assistance, and any steps to resolve issues to increase
11compliance with covered laws, the requirements of this part, or
12other related matters. The employer shall comply with the terms
13of the labor compliance agreement. Covered workers affected by
14an employer’s record of serious, willful, or pervasive violations
15of the laws or who have initiated a complaint against an employer
16for its violations of this part shall have an opportunity to
17participate in the development and monitoring of such labor
18compliance agreements. If the covered workers are represented
19by a collective bargaining agent, their collective bargaining agent
20shall have that opportunity as well. The director may seek to
21engage a labor-management cooperation committee established
22pursuant to the federal Labor Management Cooperation Act of
231978 (Section 175a of Title 29 of the United States Code) whose
24members include a collective bargaining agent that represents
25covered workers in the development and monitoring of any labor
26compliance agreement.

27

begin insert1437.end insert  

(a) An employer that meets any of the following
28requirements is subject to the following civil fines, either
29individually or in combination with one another:

30
(1) An employer that pursuant to this part, fails to register or
31to renew its registration is subject to a civil fine of not more than
32two hundred dollars ($200) for each calendar day, or portion
33thereof, that the employer conducts any janitorial business without
34registering or renewing its registration.

35
(2) An employer that fails to submit correct information to the
36department or that fails to provide information requested by the
37department within 10 days of such a request, is subject to a civil
38fine of not more than two hundred dollars ($200) for each calendar
39day, or portion thereof, that the employer conducts any janitorial
40business without submitting the correct information to the
P20   1department or providing the information requested by the
2department.

3
(3) An employer that fails to comply with its labor compliance
4agreement, is subject to a civil fine of not more than two hundred
5dollars ($200) for each calendar day, or portion thereof, that the
6employer conducts any janitorial business without complying with
7its labor compliance agreement.

8
(4) An employer that fails to notify the director within 30
9calendar days as required in paragraph (1) of subdivision (c) of
10Section 1431, is subject to a civil fine of not more than two hundred
11dollars ($200) for each calendar day, or portion thereof, that the
12employer conducts any janitorial business without notifying the
13director.

14
(5) An employer that fails to provide the director with updated
15responses within 30 calendar days as required in paragraph (2)
16of subdivision (c) of Section 1431, is subject to a civil fine of not
17more than two hundred dollars ($200) for each calendar day, or
18portion thereof, that the employer conducts any janitorial business
19without notifying the director.

20
(b) The amount of the civil fine or fines in subdivision (a) shall
21be determined by the director based on consideration of the
22following:

23
(1) Whether the failure of the employer was a good faith mistake,
24and, if so, whether the error was promptly and voluntarily
25corrected when brought to the attention of the employer.

26
(2) Whether the employer has a prior record of failing to comply
27with the requirements in this chapter.

28
(3) Whether the employer has entered into and has currently
29fulfilled the terms of a labor compliance agreement under Section
301436.

31
(4) For each individual violation, the fine may not be less than:

32
(A) One hundred dollars ($100) for each calendar day, or
33portion thereof, unless the failure of the employer was a good faith
34mistake, and, if so, the error was promptly and voluntarily
35corrected when brought to the attention of the employer.

36
(B) One hundred fifty dollars ($150) for each calendar day, or
37portion thereof, if the employer has been assessed fines or a stop
38order within the previous three years for failing to meet the
39requirements of this part, unless those fines were subsequently
40withdrawn or overturned.

P21   1
(C) Two hundred dollars ($200) for each calendar day, or
2portion thereof, if the department determines that the violation
3was willful.

4
(c) An employer who violates the posting and recordkeeping
5requirements of Section 1432 shall be subject to civil fines of up
6to seven thousand dollars ($7,000) per violation.

7
(d) The determination by the director as to the amount of the
8fines shall be reviewable only for abuse of discretion.

9
(e) These civil fines may be assessed under a citation issued by
10the Labor Commissioner and the procedures for issuing, contesting,
11and enforcing judgments shall be the same as those set forth in
12Section 1197.1.

13

begin insert1438.end insert  

If an employer is conducting business without a valid
14registration under Section 1431, the Labor Commissioner may
15issue and serve on that employer a stop order prohibiting the use
16of labor by that employer until the employer acquires a valid
17registration, provided that the stop order would not compromise
18or imperil public safety or the life, health, and care of vulnerable
19individuals. The stop order shall also prohibit the employer from
20continuing to provide services by conducting business using the
21labor of another business, contractor, or subcontractor. The stop
22order shall become effective immediately upon the service of the
23order. Any worker affected by the work stoppage shall be paid by
24the employer for such time lost, not exceeding 10 days, pending
25compliance by the employer. The employer may protest the stop
26order by making and filing with the Labor Commissioner a written
27request for a hearing within 20 days after service of the stop order.
28The hearing shall be held within five days from the date of filing
29the request. The Labor Commissioner shall notify the employer of
30the time and place of the hearing by mail. At the conclusion of the
31hearing, the stop order shall be immediately affirmed or dismissed,
32and within 24 hours thereafter, the Labor Commissioner shall
33issue and serve on all parties to the hearing by registered or
34certified mail a written notice of findings, accompanied by written
35findings. A writ of mandate may be taken from the findings to the
36appropriate superior court. The writ shall be taken within 45 days
37after the mailing of the notice of findings accompanied by written
38findings. The Labor Commissioner may file an action in superior
39court for injunctive and other appropriate relief to enforce the
P22   1stop order and shall be entitled to recovery of costs and attorney’s
2fees if any relief is obtained by the Labor Commissioner.

3

begin insert1439.end insert  

(a) On its Internet Web site, the department shall
4maintain and update annually a list of known janitorial employers
5in California. The list shall be based on information provided to
6the department pursuant to Section 1431, and on any other sources
7of information available.

8
(b) In a manner prescribed by the director, the department shall
9select employers as audit subjects for the purpose of determining
10compliance with this part. The department shall select each
11employer from the list of known janitorial employers at least once
12every five years. Audit subjects may be selected in any order, and
13routine audits may be scheduled in a manner to best minimize
14travel expenses and use audit personnel efficiently.

15
(c) The department may select audit subjects using random and
16nonrandom selection methods. At least half of the audit subjects
17shall be selected at random from the department’s listing of known
18janitorial employers. The final selection of audit subjects shall be
19within the discretion of the department.

20
(d) The department may investigate information or complaints
21in addition to conducting an audit.

22

begin insert1440.end insert  

The department shall conduct a reasonable and timely
23investigation upon receiving a complaint regarding a potential
24violation of the requirements of this part from a covered worker,
25a collective bargaining agent that represents covered workers, or
26a labor management cooperation committee established pursuant
27to the federal Labor Management Cooperation Act of 1978 (Section
28175a of Title 29 of the United States Code) whose members include
29a collective bargaining agent that represents covered workers.
30The department shall make a written determination regarding the
31disposition of each complaint within 30 days, which can be
32extended by good cause by the director.

33

begin insert1441.end insert  

(a) Any employer that conducts any janitorial business
34after its registration has been suspended, revoked, or denied
35reissuance is guilty of an offense punishable by a fine of not less
36than ten thousand dollars ($10,000), or by imprisonment for not
37less than six months and no more than one year, or both.

38
(b) Any employer, owner, director, officer, or managing agent
39of the employer who fails to observe a stop order issued and served
40upon him or her pursuant to Section 1438 is guilty of a
P23   1misdemeanor punishable by imprisonment in county jail not
2exceeding 60 days or by a fine not exceeding ten thousand dollars
3($10,000), or both. For the purposes of this section, the term
4“managing agent” has the same meaning as in subdivision (b) of
5Section 3294 of the Civil Code.

6

begin insert1442.end insert  

After January 1, 2018, any person or entity that hires
7an employer that does not have a current, valid registration under
8Section 1431 on the date the person or entity enters into or renews
9a contract or subcontract for janitorial services with the employer,
10shall share with that employer all civil legal responsibility and
11civil liability for all violations of Article 1 (commencing with
12Section 12940) of Chapter 6 of Part 2.8 of Division 3 of Title 2 of
13the Government Code.

14

begin insert1443.end insert  

(a) A person or entity shall not discharge an individual
15or in any manner discriminate, retaliate, or take an adverse action
16against any individual because the individual engaged in any
17conduct delineated in this part.

18
(b) Any individual who is discharged, threatened with discharge,
19demoted, suspended, retaliated against, subject to an adverse
20action, or in any other manner discriminated against in the terms
21or conditions of his or her work because the individual engaged
22in any conduct delineated in this part, shall be entitled to
23reinstatement and reimbursement for lost wages and work benefits.

24
(c) Any person or entity who willfully refuses to hire, promote,
25or otherwise restore an individual, including a current or former
26worker, who has been determined to be eligible for rehiring or
27promotion by a grievance procedure, arbitration, or hearing
28authorized by law, is guilty of a misdemeanor.

29
(d) Any applicant for work who is refused work, or who in any
30other manner is discriminated against in the terms and conditions
31of any offer of work because the applicant engaged in any conduct
32delineated in this part, shall be entitled to work and reimbursement
33for lost wages and work benefits.

34
(e) Any worker aggrieved by any violation of this section may
35bring a civil action for injunctive relief or damages, or both,
36against a registered or nonregistered employer who violates this
37section, and, upon prevailing, shall recover reasonable attorney’s
38fees and costs, including expert witness fees.

39
(f) In addition to other remedies available, a person or entity
40who violates this section is liable for a civil penalty not exceeding
P24   1ten thousand dollars ($10,000) per individual for each violation
2of this section, to be awarded to the individual or individuals who
3suffered this violation.

4 

5Chapter  begin insert5.end insert State Janitorial Contractor Registration
6Fund
7

 

8

begin insert1445.end insert  

(a) The State Janitorial Contractor Registration Fund
9is hereby created as a special fund in the State Treasury to be
10available upon appropriation of the Legislature for the purposes
11established in subdivision (b). All registration fees collected
12pursuant to Section 1431, all civil fines collected pursuant to
13Section 1437, and any other moneys as are designated by statute
14or order shall be deposited in the fund.

15
(b) Moneys in the fund shall be used only for the following
16purposes:

17
(1) The reasonable costs of administering the registration of
18janitorial contractors pursuant to Section 1431.

19
(2) The costs and obligations associated with the administration
20and enforcement of this part by the department.

21
(c) The annual employer registration renewal fee specified in
22subdivision (b) of Section 1431, and any adjusted application
23renewal fee, shall be set in amounts that are sufficient to support
24the annual appropriation approved by the Legislature for the fund
25and not result in a year-end fund balance greater than 25 percent
26of the appropriation. Any year-end balance in the fund greater
27than 25 percent of the appropriation shall be applied as a credit
28when determining any fee adjustments for the subsequent fiscal
29year.

30
(d) To provide adequate cash flow for the purposes specified
31in subdivision (b), the Director of Finance, with the concurrence
32of the Secretary of the Labor and Workforce Development Agency,
33may approve a short-term loan each fiscal year from the Labor
34and Workforce Development Fund to the State Janitorial
35Contractor Registration Fund.

36
(1) The maximum amount of the annual loan allowable may be
37up to, but shall not exceed, 50 percent of the appropriation
38authority of the fund in the same year in which the loan was made.

39
(2) For the purposes of this section, a “short-term loan” is a
40transfer that is made subject to both of the following conditions:

P25   1
(A) Any amount loaned is to be repaid in full during the same
2fiscal year in which the loan was made, except that repayment may
3be delayed until a date not more than 30 days after the date of
4enactment of the annual Budget Act for the subsequent fiscal year.

5
(B) Loans shall be repaid whenever the funds are needed to
6meet cash expenditure needs in the loaning fund or account.

7 

8Chapter  begin insert6.end insert Standards and Procedures
9

 

10

begin insert1447.end insert  

Before July 1, 2017, the director shall develop all the
11following standards and procedures:

12
(a) For the determination whether administrative merits
13determinations, arbitral awards or decisions, or civil or criminal
14judgments of covered laws are for serious, repeated, willful, or
15pervasive violations. Those standards shall:

16
(1) Where available, incorporate existing statutory standards
17for assessing whether a violation is serious, repeated, or willful.

18
(2) Where no statutory standards exist, develop standards that
19take into account the following for determining whether a violation
20is:

21
(A) “Serious”-- the number of workers affected, the degree of
22risk posed or actual harm done by the violation to the health,
23safety, or well-being of a worker, the amount of damages incurred
24or fines or penalties assessed with regard to the violation, and
25other considerations as the director finds appropriate.

26
(B) “Repeated”-- whether the entity has had one or more
27additional violations of the same or a substantially similar
28requirement in the past five years.

29
(C) “Willful”-- whether the entity knew of, showed reckless
30disregard for, or acted with plain indifference to whether its
31conduct was prohibited by covered laws.

32
(D) “Pervasive”-- the number of violations of a requirement
33or the aggregate number of violations of requirements in relation
34to the size of the entity.

35
(b) For a covered worker, a collective bargaining agent
36representing covered workers, or a labor management cooperation
37committee established pursuant to the federal Labor Management
38Cooperation Act of 1978 (29 U.S.C. Sec. 175a), the membership
39of which includes a collective bargaining agent that represents
40covered workers, to file a complaint regarding an employer’s
P26   1failure to comply with the requirements of this part, and for the
2department to investigate and issue a written determination
3regarding each complaint within 30 days, which period may be
4extended for good cause.

5
(c) For the suspension, revocation, or placement into
6probationary status of an employer’s registration.

7
(d) For the department to negotiate and for the director to enter
8into labor compliance agreements with employers as described in
9Section 1436.

10
(e) For the director to conduct random and nonrandom audits
11or investigations, or both audits and investigations.

end insert
12begin insert

begin insertSEC. 2.end insert  

end insert
begin insert

No reimbursement is required by this act pursuant to
13Section 6 of Article XIII B of the California Constitution because
14the only costs that may be incurred by a local agency or school
15district will be incurred because this act creates a new crime or
16infraction, eliminates a crime or infraction, or changes the penalty
17for a crime or infraction, within the meaning of Section 17556 of
18the Government Code, or changes the definition of a crime within
19the meaning of Section 6 of Article XIII B of the California
20Constitution.

end insert
begin delete
21

SECTION 1.  

Section 90.5 of the Labor Code is amended to
22read:

23

90.5.  

(a) It is the policy of this state to vigorously enforce
24minimum labor standards in order to ensure employees are not
25required or permitted to work under substandard unlawful
26conditions or for employers that have not secured the payment of
27compensation, and to protect employers who comply with the law
28from those who attempt to gain a competitive advantage at the
29expense of their workers by failing to comply with minimum labor
30standards.

31(b) In order to ensure that minimum labor standards are
32adequately enforced, the Labor Commissioner shall establish and
33maintain a field enforcement unit, which shall be administratively
34and physically separate from offices of the division that accept
35and determine individual employee complaints. The unit shall have
36offices in Los Angeles, San Francisco, San Jose, San Diego,
37Sacramento, and any other locations that the Labor Commissioner
38deems appropriate. The unit shall have primary responsibility for
39administering and enforcing those statutes and regulations most
40effectively enforced through field investigations, including Sections
P27   1226, 1021, 1021.5, 1193.5, 1193.6, 1194.5, 1197, 1198, 1771,
21776, 1777.5, 2651, 2673, 2675, and 3700, in accordance with the
3plan adopted by the Labor Commissioner pursuant to subdivision
4(c). Nothing in this section shall be construed to limit the authority
5of this unit in enforcing any statute or regulation in the course of
6its investigations.

7(c) The Labor Commissioner shall adopt an enforcement plan
8for the field enforcement unit. The plan shall identify priorities for
9investigations to be undertaken by the unit that ensure the available
10resources will be concentrated in industries, occupations, and areas
11in which employees are relatively low paid and unskilled, and
12those in which there has been a history of violations of the statutes
13cited in subdivision (b), and those with high rates of noncompliance
14with Section 3700.

15(d) The Labor Commissioner shall annually report to the
16Legislature, not later than March 1, concerning the following:

17(1) The effectiveness of the field enforcement unit. This part of
18the report shall include, but not be limited to, all of the following:

19(A) The enforcement plan adopted by the Labor Commissioner
20pursuant to subdivision (c), and the rationale for the priorities
21identified in the plan.

22(B) The number of establishments investigated by the unit, and
23the number of types of violations found.

24(C) The amount of wages found to be unlawfully withheld from
25workers, and the amount of unpaid wages recovered for workers.

26(D) The amount of penalties and unpaid wages transferred to
27the General Fund as a result of the efforts of the unit.

28(2) The status of wage claims and retaliation complaints. This
29part of the report shall include, but not be limited to, all of the
30following:

31(A) The average amount of time it takes for a wage claim to
32receive a preliminary hearing.

33(B) The number of determinations issued, the number of
34investigative hearings held, the number of complaints dismissed,
35and the number of complaints found valid, grouped by the year in
36which the complaints were filed.

37(C) An update on the division’s current backlog of wage claims
38and retaliation complaints.

P28   1(e) The report required by subdivision (d) shall be provided in
2compliance with Section 9795 of the Government Code.

end delete


O

    97