BILL ANALYSIS Ó AB 2036 Page 1 Date of Hearing: April 19, 2016 ASSEMBLY COMMITTEE ON PRIVACY AND CONSUMER PROTECTION Ed Chau, Chair AB 2036 (Lopez) - As Amended April 6, 2016 SUBJECT: Online child care job posting services: background check service providers: consumer education SUMMARY: Requires an online child care job posting service to post information on its website about the state's "Trustline" background check registry and to describe what is included in any background check service offered via the website; requires a background check service provider to provide certain information to online child care job posting services; and makes the Attorney General (AG) responsible for enforcement. Specifically, this bill: 1)Requires an online child care job posting service (online service) to include specific disclosures on its website in California, including: a) A description of the Department of Social Services' (DSS) Trustline registry (TrustLine), as specified, along with the TrustLine toll-free phone number and website link; b) A disclosure that nonexempt family child care homes and care centers are required to be licensed by the state and AB 2036 Page 2 that, pursuant to "Oliver's Law," parents can get information about any substantiated or inconclusive complaint about any provider by visiting the DSS website (along with the DSS website address); and c) If the service provides access to a background check for the child care providers on its website, then it must provide a "one-click" link on each California child care provider's profile to a written description of the background check provided. 2)Requires a background check service provider that offers background checks through a service to provide the service a written description of the background checks offered, which includes: a) A detailed description of what is included in the background check; and b) A chart that lists each county in California and the databases that are checked for each county, including the following information for each database, as applicable: i)The source of the data, the name of the database used, and a brief description of the data included in the database; ii)The date range of the oldest data and the most recent data included; iii)How often the information is updated; AB 2036 Page 3 iv)How the databases are checked (by name, social security number, fingerprints, etc.); and, v)A list of the counties for which no data is available. 3)Requires that when the AG receives a complaint, the AG must review the service or background check provider and if the AG determines that the service or provider is in violation of these provisions or any regulations adopted thereunder, then the AG must serve a written notice of violation that includes the details of the violation, the opportunity for a fair hearing on the matter, and the potential fine; 4)Requires the AG to adopt regulations that provide for a fair hearing process of alleged violations, including: a) A 30-day period following a notice of violation in which to correct the violation or request a hearing. b) Allowing a service or background check provider to submit evidence of compliance directly to the AG. c) Allowing evidence of compliance to include printouts, website links, screen shots, or other means acceptable to the AG. d) A notice, hearing, and evidentiary process consistent with due process. 5)Imposes a fine of $1,000 per violation upon the second or AB 2036 Page 4 subsequent violation of the above provisions following an opportunity for a fair hearing on the matter. 6)Requires any fines collected to be deposited in the state's Child Health and Safety Fund. 7)Allows an individual damaged by a willful violation of these provisions to bring a civil cause of action for damages, including but not limited to general damages, special damages, and punitive damages, and permits a court to award equitable relief including injunction costs and any other relief the court deems proper. 8)Defines "online child care job posting service" as any person or business that provides or offers to provide child care providers. 9)Defines "background check providers" as any person or business that provides or offers to provide background check services. 10)Provides that the rights and remedies under the bill are cumulative to other rights and remedies provided by law. EXISTING LAW: 1)Requires child day care facilities to be licensed with the state. (Health and Safety Code (HSC) Section 1596.70) 2)Requires DSS to establish a registry of child care providers who have undergone criminal background checks. (HSC 1596.60) 3)Pursuant to Oliver's Law, requires a licensed child day care facility to make available to the public licensing reports and other licensing documents that pertain to a facility visit or AB 2036 Page 5 a substantiated complaint investigation, among other licensing issues. (HSC 1596.859) 4)Establishes in the State Treasury the Child Health and Safety Fund. (HSC 18285) FISCAL EFFECT: Unknown COMMENTS: 1)Purpose of this bill . This bill is intended to help protect children from child abuse by educating parents through disclosures on online services about the TrustLine statewide registry of babysitters and nannies who have gone through a comprehensive background check in order to be listed in the registry. This measure is sponsored by the California Child Care Resource & Referral Network. 2)Author's statement . According to the author's office, "Online child care job posting services provide or offer background checks for the babysitters and nannies listing their services on their websites. However, it is difficult for child care consumers using the job posting sites to determine what the background check includes and does not include which can leave parents with a false sense of security. This bill is another good step to protecting our children and ensuring that child care consumers are making the most informed and safest decisions about the individuals they hire to care for their children." 3)What is TrustLine ? The Legislature created TrustLine in 1987 as a statewide registry of in-home child care providers who have passed a background screening. All caregivers listed with TrustLine have been cleared through a fingerprint check AB 2036 Page 6 of records at the California Department of Justice (DOJ) and have no disqualifying criminal convictions or substantiated child abuse reports in California. According to TrustLine's website (www.trustline.org), it is the only child care registry in California with access to the most up-to-date and detailed databases at DOJ and the FBI. DSS and DOJ assist in managing and distributing the information. TrustLine screens out individuals who have been convicted of murder, manslaughter, child molestation, assault with a deadly weapon, willful child cruelty and several other crimes. All child care employment agencies are required by law to register their caregivers with TrustLine when the caregiver is placed in a home. Parents can contact TrustLine by toll-free number to make sure the employment agency has registered their caregiver with TrustLine. Child care providers who want to be listed on TrustLine must send an application and a set of fingerprints to the DSS. If there are no disqualifying California or FBI criminal convictions of substantiated child abuse reports, the provider's name is added to the registry. 4)What problem does this bill seek to fix? In recent years, how parents find child care providers has changed. When parents begin their child care search, many begin online and use the search terms "babysitters" or "nannies," and onlineservices make up the majority of websites that are prioritized by search engines. The author contends that while many of these companies advertise that their providers have passed background checks, the background checks offered may be inferior to the comprehensive background check conducted on nannies and babysitters who are included on California's TrustLine. In addition, the author contends that it is difficult for child care consumers using the job posting sites to determine what AB 2036 Page 7 is included and not included in the background checks that are conducted through the private websites. As an example of the importance of thorough background checks, in February 2016, a 20-year old caretaker was arrested after a hidden nanny camera caught the woman suffocating a 13-month-old boy when he wouldn't stop crying. The baby's mother hired the woman through Care.com, a popular babysitting website that would be regulated under this bill. In a separate incident, a Fontana nanny was arrested for being caught on a hidden camera abusing two one-year-old twins. The mother of the twins stated that the nanny had a clean background according to the Care.com website. While it is unclear whether a TrustLine background check would have turned up a criminal record in this case, the author contends the TrustLine background check is more comprehensive than the checks conducted through Care.com and other private sector background check services. This bill would require online companies that advertise child care services provided by license-exempt child care providers (such as babysitters and nannies) to post a statement about California's TrustLine and, if the service provides access to a background check, a written description of the background check provided to it by the background check service provider. The bill would make a background check service provider responsible for providing the online service with detailed information about what is included and not included in their background checks. Finally, the bill would make the AG responsible for enforcement and would also allow, as an enforcement mechanism, an individual to bring civil action if AB 2036 Page 8 a service or background check provider willfully violates the bill. The author contends this bill is needed to ensure that child care consumers are able to make the most informed and safest decisions possible about the individuals they hire to care for their children. 5)Compromise reached on 2015 legislation . Last year the Legislature considered but did not pass AB 589 Lopez, a bill similar to this one. According to the author, stakeholder meetings were held during the interim and a compromise was reached that involved recasting the disclosures required in the bill and shifting enforcement responsibility for the bill from DSS to the AG. As a result this bill has no opposition. 6)Arguments in support . According to the Northern Director's Group, a coalition of Northern California Alternative Payment and child care resource & referral programs, "Over the past years, as technology has advanced and the use of the internet has increased, new and varied services have been developed to address the needs of families in their child care search. Despite the information and technology age, most parents who utilize these on-line services fail to realize that there are background checks available that can help ensure that their caregiver doesn't have a criminal history that might impact their selection of provider. AB2036 (Lopez) will require that on-line entities post a notification regarding the TrustLine AB 2036 Page 9 process and provide another valuable piece of information for families seeking child care." 7)Prior Legislation . AB 589 (Lopez) of 2015 would have required online services to post information on its website about the state's TrustLine child care provider background check program and would have required services that offer background checks for child care providers to provide information about what is included and what is not included in the background check. AB 589 died in the Assembly Human Services committee. 8)Technical amendment . The following technical amendment is needed to correct a Legislative Counsel drafting error: On page 5, line 10, strike "owner" and insert: "online child care job posting service or background check service provider" 9)Double-referral . This bill was double-referred to the Assembly Human Services Committee where it was heard on April 12, 2016 and passed 6-1. REGISTERED SUPPORT / OPPOSITION: Support California Child Care Resource & Referral Network (sponsor) AB 2036 Page 10 Child Care Alliance Los Angeles Child Care Resource Center Choices for Children Community Action Partnership of San Luis Obispo County Community Child Care Council of Sonoma County (4Cs) Contra Costa Child Care Council First 5 Association of California Northern Director's Group Options for Learning Solano Family & Children's Services Opposition None on file. AB 2036 Page 11 Analysis Prepared by:Jennie Bretschneider / P. & C.P. / (916) 319-2200