BILL ANALYSIS Ó AB 2079 Page 1 Date of Hearing: March 29, 2016 ASSEMBLY COMMITTEE ON HEALTH Jim Wood, Chair AB 2079 (Calderon) - As Introduced February 17, 2016 SUBJECT: Skilled nursing facilities: staffing. SUMMARY: Increases the minimum staff-to-patient hours and ratio in freestanding skilled nursing facilities (SNFs) from 3.2 hours to 4.1 hours, to be satisfied daily, commencing July 1, 2017. Specifically, this bill: 1)Requires the Department of Public Health (DPH) to adopt regulations effective July 1, 2017, setting forth 4.1 direct care service hours as the minimum required ratio for patients in SNFs. 2)Requires DPH in developing an overall staff-to patient ratio and specific certified nurse assistants (CNA) staff-to-patient ratio to require a minimum of 2.8 direct care service hours per patient per day for CNAs, and a minimum of 1.3 hours for SNFs (RNs). 3)Requires the CNA staff-to-patient ratio to be no less than the following: AB 2079 Page 2 a) During the day shift, a minimum of one CNA for every six patients, or fraction thereof; b) During the evening shift, a minimum of one CNA for every eight patients or fraction thereof; c) During the night shift, a minimum of one CNA for every 17 patients, or fraction thereof. 4)Defines day, evening and night shifts as the 8-hour period where the patients require the greatest, moderate, and least amount of care respectively. 5)Defines direct care service hours as the number of hours of work performed per patient per day by a direct caregiver, as defined. 6)Includes in the existing definition of direct caregiver all of the following: a) A nurse assistant in an approved training program, as specified; b) A licensed nurse serving as a minimum data set coordinator; and, c) A person serving as the director of nursing services in a facility with 60 or more licensed beds and a person serving as the director of staff development, as specified. AB 2079 Page 3 7)Revises the existing requirement for DPH to consult with consumers and other stakeholders every five years to determine the sufficiency of the SNF staffing standards no later than January 1, 2019. 8)Requires SNFs to post information about resident census, which includes an accurate report of the number of direct care staff working during the current shift, including a report of the number of RNs, licensed vocational nurses (LVNs), psychiatric technicians, and CNAs. Requires information on the posting to be on paper that is at least 8.5 inches by 14 inches and printed in at least 16 point font. Requires this information to be posted daily, at a minimum in the following locations: a) An area readily accessible to members of the public; b) An area used for employee breaks; and, c) An area used by residents for communal functions, including dining, resident council meetings, or activities. 9)Requires each SNF, upon oral or written request, to make direct caregiver staffing data available to the public for review at a reasonable cost within 15 days after receiving a request. Defines "reasonable cost" to include a $.10 per page fee for standard reproduction of documents that are 8.5 inches by 14 inches or smaller or a retrieval or processing fee not exceeding $60 if the requested data is provided on a digital or other electronic medium and the requestor requests delivery of the data in a digital or other electronic medium, including electronic mail. AB 2079 Page 4 10)Requires that the methodology for existing performance measures to include, beginning in fiscal year 2017-18, compliance with the direct care service hour's requirements for SNFs. 11)Excludes from the above requirement SNFs that are a distinct part of general acute care hospitals. 12)Makes other, technical and conforming changes. EXISTING LAW: 1)Establishes the minimum number of actual nursing hours per patient in a SNF to be 3.2 hours. Defines nursing hours as the number of hours of work performed per patient per day by aides or nursing assistants plus two times the number of hours worked per patient per day by RNs and LVNs, as specified. 2)Requires DPH to adopt regulations that establish the minimum number of equivalent hours per patient in SNFs. Requires DPH to develop a procedure for facilities to apply for a waiver that addresses individual patient needs, as specified. 3)Require SNFs to employ and schedule additional staff as needed to ensure quality resident care based on the needs of individual residents. 4)Requires, no later than January 1, 2006, DPH to consult with consumers and other stakeholders to determine the sufficiency of the staffing standards, as specified. AB 2079 Page 5 5)Requires every SNF to post information about staffing levels that includes the current number of licensed and unlicensed nursing staff directly responsible for resident care in the facility and the current staffing requirements. 6)Establishes the Skilled Nursing Facility Quality and Accountability Supplemental Payment System (QASP), which provides supplemental payments to SNFs that improve the quality and accountability of care rendered to residents, and penalizes facilities that do not meet measurable standards. 7)Establishes the penalty for failure to comply with nursing hours per patient per day requirements, including a $15,000 penalty if the facility fails to meet the requirements for 5% or more of the audited days, up to 49% or $30,000 if the facilities fail to meet the requirements for over 49% or more of the audited days. FISCAL EFFECT: This bill has not yet been analyzed by a fiscal committee. COMMENTS: 1)PURPOSE OF THIS BILL. According to the author, the current minimum of 3.2 hours per patient per day staffing requirements for SNFs does not meet the direct care needs of nursing home residents. This chronic understaffing of CNAs in SNFs creates unsafe living conditions for the residents. Nursing home residents are among the most vulnerable populations that include individuals who have limited ability to care for themselves due to physical, cognitive, or chronic health AB 2079 Page 6 conditions. Additionally, although SNFs are required to report their compliance with the 3.2 hours staffing requirement, facility workers continue to report chronic understaffing of direct care providers, creating unsafe, stressful, and at times unpleasant living conditions for residents. 2)BACKGROUND. a) SNFs. SNFs provide continuous skilled and supportive care on an extended basis, which is 24-hour inpatient treatment, including physician, skilled nursing, dietary pharmaceutical and activity services. Most SNFs serve the elderly but some provide services to younger individuals with special needs, such as those with developmental or mental disabilities and those requiring drug and alcohol rehabilitation. Generally, nursing homes are stand-alone (or freestanding) facilities, though some are operated within a hospital (also referred to as distinct part SNFs) or residential care facility. b) Staffing Requirements. The current staffing requirement of 3.2 nursing hours per resident per day was adopted in 2000. Prior to this date, the requirement was for 2.9 hours. In 2001, legislation was passed requiring DPH to convert the 3.2 nursing hour requirement into staff ratios by 2003. However, DPH did not meet this deadline and subsequent litigation required DPH to complete the regulations. Under these regulations, the ratios must be based on the anticipated individual patient needs for the activities of each shift and are required to be distributed throughout the day to achieve a minimum of 3.2 nursing hours per resident per day. SNFs are required to employ and schedule additional staff to ensure patients receive nursing care based on their needs. These regulations require SNFs to use the following ratios, with "direct caregiver" defined as RNs, LVNs, psychiatric technicians, AB 2079 Page 7 CNAs, or nursing assistants in an approved training program: i) On the day shift, at least one direct caregiver for every 5 patients or fraction thereof; ii) On the evening shift, at least one direct caregiver for every 8 patients or fraction thereof; and, iii) On the night shift, at least one direct caregiver for every 13 patients or fraction thereof. As part of these ratios, there is a requirement that there be one licensed nurse (either an RN or a LVN) for every eight or fewer patients, which can be counted toward the above shift ratios. Beyond this requirement, these existing ratios do not differentiate between types of direct caregivers. This bill, however, requires specific ratios for both CNAs and licensed nurses, and includes specified minimum ratios for CNAs. c) Audit. On October 2014, the Bureau of State Audit (BSA) published a report on DPH's oversight of long-term health care facilities and management of nursing home complaint investigations. Among other findings, the BSA audit cited DPH for backlogs in processing immediate jeopardy and or high-non immediate jeopardy complaints and entity-reported incidents; inadequate oversight of complaint processing; inadequate staffing; and, failure to comply with statutory requirements for appeals and other processes. d) Oversight Hearing. In March 24, 2015, this Committee AB 2079 Page 8 and the Assembly Committee on Aging and Long-Term Care conducted a joint oversight hearing on DPH's oversight of nursing homes. The purpose of this hearing was to determine if DPH has made progress in improving nursing home oversight, and to ensure that the department adheres to an appropriate plan and timeline for reforming and improving its oversight program while addressing the immediate needs of nursing home residents. e) Reimbursement System. AB 1629 (Frommer), Chapter 875, Statutes of 2004, enacted the Medi-Cal Long Term are Reimbursement Act of 2004, which established a reimbursement system that bases Medi-Cal reimbursements to SNFs on the actual cost of care. Prior to AB 1629, SNFs were paid a flat rate per Medi-Cal resident. This flat rate system provided no incentive for quality of care and reimbursed SNFs for less than it costs to care for their residents. Under AB 1629, the reimbursement focused on specific cost categories, including but not limited to: direct resident care, indirect care, nonlabor costs, administrative costs, capital costs, and labor-driven operating allocation. It should be noted that under AB 1629, SNFs were not required to meet quality standards or make improvements in quality of care in exchange for reimbursement eligibility. f) Federal Centers for Medicare & Medicaid Services (CMS) Report. In December 2001, CMS released a congressionally mandated report entitled, "Appropriateness of Minimum Nurse Staffing Ratios in Nursing Homes" (CMS report). The author and sponsor point to this study to support the increased staffing requirements proposed by this bill. The U.S. Congress requested this report to determine if there was some appropriate ratio of nursing staff to residents. The report analyzed data from 10 states with more than 5,000 AB 2079 Page 9 facilities, and identified staffing thresholds that maximize quality outcome. These thresholds vary by nursing home category and whether the quality outcomes are related to the short stay or long stay nursing home population. The report stated that for each quality measure, there was a pattern of incremental benefits of increased staffing until a threshold was reached, at which point there were no further significant benefits with respect to quality when additional staff were utilized. These thresholds for CNAs occurred at 2.4 hours per resident day for the short-stay quality measure, and 2.8 hours per resident day for the long-stay quality measures. For licensed staff (LVNs, RNs, etc.), the thresholds were 1.15 hours per resident day for short-stay measures, and 1.3 hours per resident day for the long-stay quality measures. As part of increasing the total direct care staffing hour requirement to 4.1 across all staff levels, this bill directs DPH to convert these hours into ratios, which include a minimum of 2.8 direct care service hours per patient day for CNAs, and 1.3 hours for licensed nurses. Therefore, this bill is consistent with the findings of the CMS staffing report for long-stay quality measures. g) CNA Workforce. This bill establishes a specific ratio for CNAs during specified shifts. Opponents claim that there is insufficient workforce to comply with the provisions of this bill. A 2014 report prepared by the Center for Health Professions at the University of California San Francisco entitled "Certified Nursing Assistant Programs in California, A Survey of Community Colleges" (UCSF report) provides a snapshot of the CNA workforce issue. According to this report, community colleges in California play an important role in providing accessible degree and non-degree education and training programs for a range of nursing and allied health professions. CNA is one such non-degree program offered in community colleges across the state. These programs AB 2079 Page 10 contribute the addition of a significant number of CNAs to the CNA workforce each year. There is concern among community college leaders that CNA programs will face growing difficulties recruiting an adequate number of CNA program directors and instructors due to federal and state qualifications for these roles. These qualifications require program directors and instructors to have a certain amount of direct care experience in long-term care facilities, specifically SNFs, as licensed nurses. This presents a potential problem if RNs rarely provide direct patient care in these types of settings. CNAs perform basic patient care services directed at the safety, comfort, personal hygiene, and protection of patients, primarily in long-term care facilities. In California, over 50% of CNAs work in nursing care facilities or community care facilities for the elderly. CNAs play a critical role in these types of facilities, often serving as the principal caregivers and having more contact with residents than any other staff member. According to data from DPH, and cited in the UCSF report, as of October 1, 2014 there were 152,494 CNAs in California. According to the Bureau of Labor Statistics, the workforce categorized under "Nursing Assistants and Orderlies" is expected to grow by 22.5% over the next several years, faster than the average of all other occupations in the U.S. This increase is due, in part, to the rapidly aging Baby Boomer population and increasing prevalence of chronic diseases, including dementia, all of which drive the need for long-term care. The high rate of turnover among CNAs also impacts demand. While the national trend of CNA turnover in nursing facilities appears to be improving, in 2012 the turnover rate of CNAs in nursing facilities was the highest among nursing staff at 42.6%. 3)SUPPORT. SEIU California, sponsor of this measure, states AB 2079 Page 11 that providing person-centered care in SNFs requires time and sufficient staff. Short staffing places resident's lives and workers at risk. The Congress of California Seniors states this bill strengthens the requirement that staffing levels be posted and be made available to the public at a reasonable cost. The California Labor Federation points out that this bill brings California up to national staffing standards while improving oversight for public dollars spent on nursing homes. The California Long-Term Care Ombudsman Association writes in support that the concerns of local Ombudsman representatives meeting with residents and their family who are worried by the lack of trained staff available to care for residents and insufficiency of current CNA staffing requirements to meet the resident's range of care needs. 4)OPPOSITION. The California Association of Health Facilities (CAHF) states this measure would create artificial staffing patterns that do not necessarily lead to higher quality patient care. CAHF points out that the current minimum nursing hours better aligns care to patients rather than the shift ratios contained in the bill. Additionally, CAHF states that this bill would be expensive to implement. A similar bill heard last year contained estimated costs to the Medi-Cal program of $100-$250 million from the General Fund. CAHF believes it would be a huge challenge for SNFs to find the necessary staff to comply with the staffing mandates of this bill, especially in rural areas. Leading Age points out that this bill employs a one-size-fit all CNA staffing ratio for various shifts throughout a 24-hour day that does not consider when higher or lower patient acuity levels may dictate higher or lower staff to patient ratios. The Association of California Healthcare Districts points out that it represents three healthcare districts (Soledad, Chowchilla, North Kern, and South Tulare) where it would be very challenging to comply with this bill's mandate because AB 2079 Page 12 there is already a pre-existing workforce shortage. 5)PREVIOUS LEGISLATION. a) SB 779 (Hall) of 2015 is substantially similar to the provisions of this bill that increase the direct care service hours per patient to 4.1 hours. SB 779 died in the Senate Appropriations Committee suspense file. b) SB 853 (Committee on Budget and Fiscal Review), Chapter 717, Statutes of 2010, among other provisions, established the QASP program, which set up a supplemental payment fund to reward SNFs who performed well on certain quality measures. c) AB 1629 provides for the imposition of a quality assurance fee on each SNF, to be administered by DHCS, and provided that the funds assessed be made available to draw down a federal match in the Medi-Cal program or to provide additional reimbursement to, and support facility quality improvement efforts in, SNFs. d) AB 1075 (Shelley), Chapter 684, Statutes of 2001, requires DPH to develop regulations, to become effective August 1, 2003, that establish staff-to-patient ratios for direct caregivers working in a SNF. Requires a status report to the Legislature on the implementation of this bill on April 1, 2002, April 1, 2003, and April 1, 2004. 6)POLICY COMMENTS. AB 2079 Page 13 a) Advocate concerns. The California Advocates for Nursing Home Reform has no official position but recommends amendments to the bill. One amendment is to include at least 0.75 hours of direct care by RNs of the daily minimum 1.3 hours of direct care by licensed nurses. Other suggested amendments include deleting the exemption for distinct part SNFs operated by hospitals; prohibiting SNFs from counting nursing staff members working in subacute care units that are subject to other requirements; modifying the definition of direct caregiver; requiring DPH to issue a citation; proposing different minimum shift ratios; deleting the requirement that DPH establish staff to patient ratios by regulation; and, revising staffing standards for intermediate care facilities and special treatment programs. b) Time frame. This bill requires DPH to adopt regulations to implement that revised 4.1 staffing requirements effective July 1, 2017. This timeframe may be too short given the various delays associated with this department in adopting any regulatory change. To ensure timely implementation, the Committee may wish to extend the timeframe for DPH to adopt the regulations to 2018. c) Exception for distinct part SNFs. As drafted, this measure exempts SNFs within a hospital or distinct part SNFs from the 4.1 staffing ratio. Distinct part SNFs, compared to freestanding community-based SNFs, which this bill applies to, cares for more medically complex patients, and often are the only option for patients with complex medical needs and behavioral challenges living in rural areas. The Committee may wish to ask the author to explain why distinct part SNFs are excluded from this bill. AB 2079 Page 14 REGISTERED SUPPORT / OPPOSITION: Support SEIU California (cosponsor) SEIU Local 2015 (cosponsor) California Labor Federation California Long-Term Care Association Congress of California Seniors Opposition Association of California Healthcare Districts California Association of Health Facilities LeadingAge California AB 2079 Page 15 Analysis Prepared by:Rosielyn Pulmano / HEALTH / (916) 319-2097