BILL ANALYSIS Ó AB 2133 Page 1 Date of Hearing: May 4, 2016 ASSEMBLY COMMITTEE ON APPROPRIATIONS Lorena Gonzalez, Chair AB 2133 (Chu) - As Amended April 12, 2016 ----------------------------------------------------------------- |Policy |Education |Vote:|5 - 0 | |Committee: | | | | | | | | | | | | | | ----------------------------------------------------------------- Urgency: No State Mandated Local Program: NoReimbursable: No SUMMARY: This bill requires the California Department of Education (CDE) to establish parallel appeal processes for parents and providers of child care and development programs. Specifically, this bill: 1)Requires CDE to establish a two-step appeals process for parents, first through the Alternative Payment Program (APP) and second within the Early Education and Support Division (EESD) at the CDE. The decision made by CDE is final. AB 2133 Page 2 2)Requires contractors to notify parents of their right to appeal any time a notice of action (NOA) is sent to the parent. Sets forth reasons for providing an NOA, including an increase or decrease in parent fees, the amount of services, termination of services, or a violation of parental choice. 3)Requires the NOA to be provided at least 14 calendar days before the effective date of intended action. If the parent disagrees with an action, the parent can request a hearing with the contractor within 30 days of the date the NOA was received. Upon filing for a hearing, the intended action is suspended until the review process is completed or when the parent abandons the appeal process. 4)Sets forth hearing notification and hearing process requirements, including, requirements that parents attend the hearing, the availability of an interpreter if necessary, and required explanation of legal, regulatory and policy rationale for the intended action. Requires the "hearing officer" (APP administrative staff) to provide a written decision to the parent within 10 calendar days after the hearing. 5)Authorizes the parent to appeal this written decision to the EESD of the CDE within 30 days. Sets forth an appeals process under the EESD. Requires the EESD to provide a decision within 30 days of the appeal request. Requires the contractor to comply with the decision of the EESD immediately upon receipt of that decision. If the decision is termination of services, requires the contractor to notify the parent and provider of this decision. 6)Requires the contractor to be reimbursed for child care and development services that are delivered to a family during the appeal process. AB 2133 Page 3 7)Establishes a similar appeals process for licensed and licensed-exempt family child care providers who receive subsidy payments through an APP. 8)Specifies appealable rights for providers, including, but not limited to: a) lack of notification of change in the status of parents' eligibility for care; b) accurate payments for services rendered; c) and timeliness of payments. FISCAL EFFECT: Ongoing General Fund administrative costs to CDE of approximately $266,000 to implement a provider appeal process. CDE currently has four positions dedicated to the existing parent appeals process; therefore no additional resources are needed for this activity. The APPs will also incur costs associated with conducting appeals hearings and processing outcomes. COMMENTS: 1)Purpose. This bill, sponsored by the United Domestic Workers/AFSCME Local 3930 and Service Employees International Union (SEIU), provides an administrative remedy for parents and child care providers who have reason to believe a decision made by an APP is incorrect. Although an appeals process for parents is authorized through regulations, the sponsors want the process established in statute along with a parallel process for both licensed providers (center based) and license-exempt providers (family or friends). AB 2133 Page 4 2)Background. The CDE administers a child care and development system, maintaining over 1,300 service contracts with approximately 750 public and private agencies supporting and providing services to children from birth through 12 years of age. Contractors include school districts, county offices of education, cities, colleges, other public entities, community-based organizations, and private agencies. The combined federal and state funding for child care and development programs total $3.6 billion (state funds of $2.7 billion and federal funds of $938 million) and fund 436,185 slots. APPs were established in the 1970s to help provide parent choice and access to childcare. In 2015-16, there were 75 APPs throughout the state. APPs administer vouchers and case manage the families in CalWORKs Stages 2 and 3. These administrative agencies process the payments, insure compliance from providers, and assist families in finding the right child care for their children. They receive state and federal funding and are reimbursed based on the number of children served. APPs can charge up to 17.5 percent of the total contract for these services. This rate was reduced from 19 percent in the 2010-11 budget as a cost saving tool. 3)Comments. Concerns have been raised around the 30 day timeline for appeals. Existing regulations for the parent appeals allows an appeal 14 days from receipt of an NOA. If all of the timelines in the bill run consecutively, the process could take 125 days from beginning to end. During this time, a family served with an NOA of ineligibility could be taking a spot that another eligible child could be waiting to access. Staff recommends reviewing the dates in the bill to ensure a timely process. AB 2133 Page 5 Concerns have also been raised around appealable issues from the provider and whether the APP or CDE have the authority to remedy certain complaints, such as licensure issues or employee/employer concerns. APPs are not employers of child care providers, families are their clients and the APPs connect families to child care services. The author may wish to clarify intent and limit appeals permitted under the process. Analysis Prepared by:Misty Feusahrens / APPR. / (916) 319-2081