BILL ANALYSIS                                                                                                                                                                                                    Ó



          SENATE COMMITTEE ON HUMAN SERVICES
                               Senator McGuire, Chair
                                2015 - 2016  Regular 

          Bill No:              AB 2231
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          |Author:   |Calderon                                              |
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          |----------+-----------------------+-----------+-----------------|
          |Version:  |June 21, 2016          |Hearing    |June 28, 2016    |
          |          |                       |Date:      |                 |
          |----------+-----------------------+-----------+-----------------|
          |Urgency:  |No                     |Fiscal:    |Yes              |
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          |Consultant|Taryn Smith                                           |
          |:         |                                                      |
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                     Subject:  Care facilities:  civil penalties


            SUMMARY
          
          This bill increases civil penalties to licensed community care  
          facilities and imposes civil penalties for repeat violations, as  
          specified. This bill deletes the provisions that authorize the  
          department to impose those civil penalties, and instead makes  
          them mandatory. It requires the department to make a good faith  
          effort to work with the licensee to determine the cause of a  
          deficiency and to prevent any repeat violations, and to adopt  
          regulations setting forth the appeal procedures for  
          deficiencies. The bill requires civil penalties to be due and  
          payable when administrative appeals have been exhausted and to  
          be subject to late fees, except as specified. 


            ABSTRACT
          
          Existing law:

          1)Establishes the California Community Care Facilities Act,  
            which provides regulatory structure for coordinated and  
            comprehensive statewide system of care for mentally ill,  
            developmentally and physically disabled, and children and  
            adults who require care or services provided by licensed  
            community care facilities. (HSC 1500 et seq.)









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          2)Establishes a regulatory structure, within the Act, for  
            licensed Residential Care Facilities for Persons With Chronic  
            Life-Threatening Illness. (HSC 1568 et seq.)


          3)Establishes a regulatory structure, for licensed Residential  
            Care Facilities for the Elderly. (HSC 1569 et seq.)


          4)Establishes the California Child Day Care Facilities Act  
            within the Act, which creates a regulatory structure for  
            licensure of family day care homes and day care centers. (HSC  
            1596.70 et seq., 1596.90 et seq, and 1597.3 et seq.)


          5)Establishes a framework for civil penalties, depending on the  
            seriousness of the violation, including repeat violations and  
            a review and appeal process for licensed care facilities, as  
            specified. (HSC 1548, 1568.0822, 1569.49, 1596.8595, 1569.99  
            and 1597.58)


          6)Requires CDSS to post on its Internet Web site specified  
            information regarding number of citations, substantiated and  
            inconclusive complaint inspections, and noncompliant  
            inspections during the preceding five years for child day care  
            facilities. (HSC 1596.819)


          7)Requires every child care resource and referral program to  
            provide an advisement to parents that they have the right to  
            information about any substantiated or inconclusive complaints  
            about a child care provider, as specified. (HSC 1596.859)


          
          This bill:

          1)Makes a number of changes to the civil penalty structure and  
            enforcement provisions for licensed community care facilities  
            including, but not limited to, Residential Care Facilities for  
            Persons With Chronic Life-Threatening Illness, Residential  
            Care Facilities for the Elderly (RCFEs), Day Care Centers, and  
            Family Day Care Homes, as follows:








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             a)   Deletes language permitting CDSS to impose specified  
               civil penalties, and instead makes such imposition  
               required;


             b)   Increases the civil penalty amount that CDSS may levy to  
               $100 per day for certain violations if an agency or  
               facility fails to correct a deficiency within a specified  
               amount of time. Subjects any agency or facility that  
               repeats the violation to an immediate civil penalty of $250  
               per repeat violation, and $100 for each day the repeat  
               violation continues after citation;


             c)   Defines a "repeat violation" as a violation within 12  
               months of a prior violation of a statutory or regulatory  
               provision designated by the same combination of letters or  
               numerals, or both letters and numerals;


             d)   Requires the notice of deficiency to state the manner in  
               which the deficiency constitutes a repeat violation;


             e)   Requires, if a licensee or licensee's representative  
               submits evidence to CDSS that a deficiency has been  
               corrected and the CDSS determines that the deficiency has  
               been corrected, the penalty to cease as of the day DSS  
               received that evidence;  


             f)   Requires that if CDSS is able to verify that the  
               deficiency was corrected prior to the date on which the  
               department received the evidence that the deficiency was  
               corrected, the civil penalty shall cease as of that earlier  
               date; 


             g)   Allows CDSS, if it deems necessary, to inspect the  
               facility within five working days after receiving evidence  
               that a deficiency has been corrected in order to confirm  
               that the deficiency has been corrected; 








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             h)   Requires that, if CDSS determines that the deficiency  
               has not been corrected, the civil penalties shall continue  
               to accrue from the date of the original citation; 


             i)   Requires that if the nature or seriousness of the  
               violation or the frequency of the violation warrants a  
               higher penalty or an immediate civil penalty assessment, or  
               both, as provided, a correction of the deficiency shall not  
               impact the imposition of a civil penalty; 


             j)   Makes a number of changes to civil penalties assessed  
               for more serious violations, such as fire clearance  
               violations and accessible bodies of water, that include: 


               i)     Adding to the list of more serious violations any  
                 violation that the department determines resulted in the  
                 injury or illness of a person in care;


               ii)    Deleting language authorizing an assessment of $150  
                 per violation per day, and instead requiring the  
                 assessment of an immediate civil penalty of $500 per  
                 violation and $100 for each day the violation continues;  
                 and


               iii)   Requiring CDSS to assess an immediate civil penalty  
                 of $1,000 per repeat violation and $100 for each day a  
                 repeat violation occurs if an agency or facility is cited  
                 by the department for a repeat violation;


             aa)  Requires CDSS to level a civil penalty of $15,000 if  
               CDSS determines that a violation resulted in the death of  
               resident of an Adult Residential Facilities for Persons  
               with Special Health Care Needs;


             bb)  Requires CDSS to level a civil penalty of $10,000  if  








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               CDSS determines that a violation constitutes physical  
               abuse, or resulted in seriously bodily injury to a resident  
               of an Adult Residential Facilities for Persons with Special  
               Health Care Needs;


             cc)  Requires CDSS to levy a civil penalty of $7,500 if CDSS  
               determines that a violation resulted in the death of a  
               child receiving care through a foster family agency or in  
               the death of an individual receiving care or services  
               through a full-service or noncustodial adoption agency;


             dd)  Requires CDSS to levy a civil penalty of $2,500 if CDSS  
               determines that a violation constitutes physical abuse, or  
               resulted in serious bodily injury to a child receiving care  
               through a foster family agency or a full-service or  
               noncustodial adoption agency;


             ee)  Requires CDSS to level a civil penalty of $7,000,  
               $10,000 or $15,000 (depending on facility capacity) if CDSS  
               determines that a violation resulted the death of a person  
               receiving care in a small family home, crisis nursery, or  
               enhanced behavioral supports home;


             ff)  Requires CDSS to level a civil penalty of  $2,500,  
               $5,000 or $10,000 (depending on facility capacity) if CDSS  
               determines that a violation constitutes physical abuse of  
               or results in seriously bodily injury to a person receiving  
               care in a small family home, crisis nursery, or enhanced  
               behavioral supports home;


             gg)  Reduces the civil penalty amount due by the penalty  
               already assessed for the underlying violation when the  
               violation resulted in death or serious bodily injury;


             hh)  Requires the larger amount to prevail and be due and  
               payable as already assessed by the department if the  
               assessed amount of the civil penalty for an underlying  
               violation is greater than the civil penalty assessed for a  








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               violation that resulted in death or serious bodily injury;


             ii)  Requires CDSS to make a good faith effort to work with  
               the licensee to determine the cause of the deficiency and  
               ways to prevent any repeat violations;


             jj)  Requires that penalties shall be due and payable when  
               administrative appeals have been exhausted. Unless payment  
               arrangements have been made that are acceptable to the  
               CDSS, a civil penalty not paid within 30 days shall be  
               subject to late fees, as specified in regulation; and 


             aaa) Requires DSS to adopt regulations setting forth the  
               appeal procedures for deficiencies.


          2)Requires CDSS to post on its Internet Web site specified  
            information regarding number of citations, substantiated and  
            unsubstantiated complaint inspections, and noncompliant  
            inspections during the preceding five years for child day care  
            facilities. 


          3)Requires every child care resource and referral program to  
            provide an advisement to parents that they have the right to  
            information about any substantiated or unsubstantiated  
            complaints about a child care provider, as specified. 


          4)Delays implementation of certain provisions of the bill,  
            including new standards for repeat violations and delayed  
            payments of civil penalties pending full adjudication of the  
            appeal process, until July 1, 2017.


          5)Makes additional technical changes.


            
          FISCAL IMPACT
          








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          According to the Assembly Appropriations Committee, this bill  
          may result in unknown, but potentially significant cost  
          pressures, likely in the low hundreds of thousands of dollars  
          (General Fund), to CDSS to address the anticipated increase in  
          appeals generated by the new penalty structure. There may also  
          be minor and absorbable costs to CDSS for training and updating  
          regulations.


            BACKGROUND AND DISCUSSION
          
          Purpose of the bill:

          Civil penalties for violations that result in death, serious  
          bodily injury or physical abuse for most license types were  
          updated in via AB 2236 (Maienschein, Chapter 813, Statutes of  
          2014).  However, according to the author, civil penalty amounts  
          for many other violations in facilities licensed by CDSS have  
          not been increased for almost 30 years.  Under current law, in  
          most cases, the maximum penalty is $150 and repeat violations  
          are either $50 per day or $150 per day per violation.  For all  
          others, the current civil penalty is $25 to $50 per day unless  
          the nature or seriousness of the violation warrants a higher  
          penalty.  

          The author states that this bill would increase the civil  
          penalty for repeat violations other than those resulting in  
          death, serious bodily injury or physical abuse, based on the  
          risk to health or safety of the individual in care.  For less  
          severe violations, AB 2231 proposes to increase the basic civil  
          penalties to $100 per day per violation and repeat violations  
          will receive an immediate civil penalty of $250 per repeat  
          violation, and $100 for each day the repeat violation continues  
          after citation. For more serious violations, civil penalties  
          would be increased to an immediate penalty of $500, and $100 per  
          day; repeat violations would be assessed a civil penalty of  
          $1,000 and $100 per day.  















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          Community Care Licensing Division (CCLD)


          CCLD is the regulatory and enforcement program within CDSS with  
          the responsibility of protecting the health and safety of  
          children and adults residing in, or spending a portion of their  
          time in, out-of-home care.  Facilities licensed by CCLD are  
          generally categorized as children's residential, adult, senior  
          or child care facilities.  These facilities typically provide  
          non-medical care and supervision for children and adults in  
          need, which includes persons with disabilities, seniors in need  
          of residential care, children in foster care and at-risk  
          children needing shelter services, families in need of early  
          childhood education, and adult care services.   


          The objective of CCLD is to ensure all clients are served by  
          licensed facilities that meet established standards for health  
          and safety, which provide a homelike setting with the least  
          restrictive environment for clients.  CCLD is responsible for  
          the licensing of all community care facilities and for  
          investigating all complaints against those facilities.



          Citations / Notices of Deficiency

          When CDSS finds a licensed community care facility in violation  
          of an applicable law or regulation, the facility may be given a  
          citation, which includes a notice of deficiency that details the  
          reason for the violation, and assesses a civil penalty.  The  
          cited facility is generally given the opportunity to correct the  
          violation and submit a Plan of Correction (POC) that documents  
          that the violation was corrected within a specified length of  
          time, and, thus, avoids payment of the civil penalty.  If the  
          facility fails to correct the deficiency within an established  
          time frame, the fines accumulate daily.   




          Death or Serious Bodily Injury or Physical Abuse 









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          AB 2236 increased civil penalties that may be imposed for a  
          violation that CDSS determines resulted in death or serious  
          bodily injury or which constitutes physical abuse to a resident  
          or child at a care facility, as defined.   According to CDSS the  
          bill was intended to update statutes for all of the licensed  
          facilities under the department's authority, however, several  
          license types were inadvertently omitted from the bill.  


          This bill would reset the amount of civil penalties that may be  
          imposed for a violation that the department determines results  
          in the death of, or serious bodily injury or physical abuse to,  
          a resident or child at the care facility. 

          This bill would, in those cases, require that the decision to  
          issue the citation be approved by the Program Administrator of  
          CDSS's Community Care Licensing Division prior to issuance of  
          the citation. The chart on the next page shows the proposed  
          revised civil penalties for violations that resulted in death or  
          serious bodily injury or physical abuse for each license type as  
          outlined in this bill.






                                          
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          |                             |          Civil Penalties          |
          |                             |    For Violation Resulting in:    |
           ----------------------------------------------------------------- 
           ----------------------------------------------------------------- 
          |        License Type         |  Serious Bodily  |     Death      |
          |                             |     Injury/      |                |
          |                             |  Physical Abuse  |                |
           ----------------------------------------------------------------- 
           ---------------------------------------------------------------- 
          |                             | Current  |Propose|Current|Propose|
          |                             |          |   d   |       |   d   |
          |-----------------------------+----------+-------+-------+-------|
          |Adoption Agencies            | $2,500 - |$2,500 |$7,500 |$7,500 |
          |                             | $10,000* |       |   -   |       |








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          |                             |          |       |$15,000|       |
          |                             |          |       |   *   |       |
          |-----------------------------+----------+-------+-------+-------|
          |Foster Family Agencies       | $2,500 - |$2,500 |$7,500 |$7,500 |
          |                             | $10,000* |       |   -   |       |
          |                             |          |       |$15,000|       |
          |                             |          |       |   *   |       |
          |-----------------------------+----------+-------+-------+-------|
          |Crisis Nurseries and Small   |    0     |$2,500 |   0   |$7,500 |
          |Family Homes (capacity of    |          |       |       |       |
          |zero to 40)                  |          |       |       |       |
          |-----------------------------+----------+-------+-------+-------|
          |Crisis Nurseries and Small   |    0     |$5,000 |   0   |$10,000|
          |Family Homes (capacity of 39 |          |       |       |       |
          | to 100)                     |          |       |       |       |
          |-----------------------------+----------+-------+-------+-------|
          |Crisis Nurseries and Small   |    0     |$10,000|   0   |$15,000|
          |Family Homes (capacity of    |          |       |       |       |
          |more than 100)               |          |       |       |       |
          |-----------------------------+----------+-------+-------+-------|
          |Adult Residential Facility   |    0     |$10,000|   0   |$15,000|
          |for Persons with Special     |          |       |       |       |
          |Health Care Needs            |          |       |       |       |
           ---------------------------------------------------------------- 
                                  * depending upon capacity of the facility


          Zero Tolerance Violations


          CDSS informally refers to certain serious violations as "zero  
          tolerance" violations.  These are violations which, by statute,  
          require immediate assessment of a civil penalty.  Examples of  
          "zero tolerance" violations include: 

                 Fire clearance violations, including, but not limited  
               to, overcapacity, ambulatory status, inoperable smoke  
               alarms, and inoperable fire alarm systems. (with the  
               exception of family day care homes)
                 Absence of required supervision.
                 Accessible bodies of water, as defined.
                 Accessible firearms, ammunition, or both.
                 Refused entry to a facility or any part of a facility,  
               as specified.








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                 The presence of an excluded person the premises.

          AB 2231 proposes to add to the list of "zero tolerance"  
          violations a violation that the department determines resulted  
          in the injury or illness of a person in the care of children's  
          residential, adult facilities, senior facilities and child care  
          facilities, as specified.  Additionally, the bill clarifies that  
          an "excluded person" is one that is subject of a department's  
          Order of Exclusion on the premises. AB 2231 also proposes to  
          increase the civil penalties associated with these violations,  
          as shown in the table below.  



           ----------------------------------------------------------------- 
          |                   "Zero Tolerance" Violations                   |
           ----------------------------------------------------------------- 
          |----------------+-------------+----------------+----------------|
          |                |Initial      |1st Repeat      |2nd Repeat      |
          |                |Penalty      |violation       |Violation       |
          |----------------+-------------+----------------+----------------|
          |Current Civil   |$150 per day |$150 & $50 per  |$150 per day    |
          |Penalty         |             |day             |                |
          |----------------+-------------+----------------+----------------|
          |Proposed Civil  |$500 & $100  |$1,000 & $100   |$1,000 & $100   |
          |Penalty         |per day      |per day         |per day         |
          |                |             |                |                |
           ---------------------------------------------------------------- 


          All other (less serious) violations

          As the table below shows, this bill proposes to set the civil  
          penalty for less serious violations (those that did not result  
          in death or serious injury, were not found to have involved  
          physical abuse, or do not rise to the level of "zero tolerance"  
          violations) at $100 per day.  Repeat violations, as defined in  
          the bill, would receive a civil penalty of $250 and $100 per  
          day.  

           ----------------------------------------------------------------- 
          |                      All Other Violations                       |
           ----------------------------------------------------------------- 
          |----------------+-------------+-----------------+---------------|








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          |                |Initial      |1st Repeat       |2nd Repeat     |
          |                |Penalty      |violation        |Violation      |
          |----------------+-------------+-----------------+---------------|
          |Current Civil   |$25- $50 per |$150 & $50 per   |$150 per day   |
          |Penalty         |day          |day              |               |
          |----------------+-------------+-----------------+---------------|
          |Proposed Civil  |$100 per day |$250 & $100 per  |$250 & $100    |
          |Penalty         |             |day              |per day        |
          |                |             |                 |               |
                                                           ---------------------------------------------------------------- 

          Appeals

          AB 2236 also required the CDSS to adopt regulations setting  
          forth appeal procedures for civil penalty violations. The bill  
          allowed licensees to request a formal review of a civil penalty  
          assessed for the death of, or serious bodily injury or physical  
          abuse to, a resident or child at a licensed care facility within  
          10 days of receipt of the notice of the civil penalty.   
          Additionally, AB 2236 established a four-step appeal process  
          that potentially would be heard by a regional manager of the  
          CCLD's program administrator and deputy director, and ultimately  
          to an administrative law judge, as specified.

          A subsequent bill, AB 1387 (Chu, Chapter 486, Statutes of 2015)  
          streamlined the four-step appeals process for serious violations  
          by reducing it to two steps; created a separate two-step appeal  
          process for all other civil penalties and violations; extended  
          and clarified timelines for submission and request of  
          information during the appeals process; and enhanced the process  
          for complaints by adopting a timeline and complainant  
          communication requirements for CDSS.

          This bill requires civil penalties to be due when the  
          administrative appeal process has been exhausted.  The bill also  
          requires CDSS to promulgate regulations that would assess late  
          fees if payments are not made within 30 days or acceptable  
          payment arrangements have been made. 

          The table below shows CDSS appeals activity and outcomes from  
          January 1, 2016 through May 31, 2016.  


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          |Program Type     |Appeals |Appeals| Appeals |Appeals | Enhanced  |
          |                 |Received|       | Denied  |Approved|   Civil   |
          |                 |        |Pending|         |        |  Penalty  |
          |                 |        |       |         |        |Related to |
          |                 |        |       |         |        |Death      |
          |-----------------+--------+-------+---------+--------+-----------|
          |Adult and Senior |  123   |  49   |   64    |   9    |1          |
          |Care             |        |       |         |        |           |
          |-----------------+--------+-------+---------+--------+-----------|
          |Child Care       |  211   |  108  |   72    |   31   |     0     |
          |-----------------+--------+-------+---------+--------+-----------|
          |Children's       |   40   |   9   |   20    |   11   |0          |
          |Residential      |        |       |         |        |           |
           ----------------------------------------------------------------- 





          Related legislation:

          AB 1387 (Chu, Chapter 486, Statutes of 2015) revised the appeals  
          process for civil penalties.

          AB 1467 (Bloom, 2015) would have introduced a system of civil  
          penalties that would be tiered based on facility capacity and  
          contained other provisions substantially similar to this bill.   
          It was held in the Assembly Human Services Committee.

          AB 2236 (Maienschein Chapter 813, Statutes of 2014) increased  
          monetary civil penalties assessed for violations which resulted  
          in the death, serious bodily injury, or physical abuse of a  
          person receiving care in various CDSS-licensed facilities. 

          AB 978 (Benoit, Chapter 291, Statutes of 2008) required CDSS to  
          assess immediate civil penalties of $150 per day per violation  
          for serious violations of health and safety statutes or  
          regulations.   


            COMMENTS
          
          AB 2231 is the most recent in a series of bills that have sought  
          to update and modernize the CDSS civil penalty and appeals  








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          processes.  Current language is the product of multiple  
          stakeholder meetings.  As a result of this coordinated  
          communication, the author and the sponsor (CDSS) have worked  
          with opposition to address many of the formal concerns.  For  
          example, recent amendments: 

                 Clarify that the notification of deficiency will state  
               the manner in which the deficiency constitutes a repeat  
               violation.
                 Provide that penalties are due and payable when  
               administrative appeals have been exhausted.
                 Delay implementation until July 1, 2017 in order to  
               allow for training of CDSS staff.  
                 Delete reference to "inconclusive" complaint inspections  
               and instead reference "unsubstantiated" complaint  
               inspections.  

          However, a coalition of licensed facilities and their  
          represented employees has taken a positon of oppose unless  
          amended.  The opposition suggests further amendments are needed  
          in order to clarify the meaning of repeat violations and how  
          those violations are processed. Per the opposition, this bill  
          falls just short of its attempt to provide specificity to the  
          phrase repeat violation.  According to opponents of the bill,  
          some CDSS regulations are exceptionally broad and could trigger  
          a repeat violation even though the facts of the situations were  
          completely unrelated.  The coalition states there must be some  
          discretion within CDSS to consider the facts or nature of the  
          violations in order to avoid using an overly broad "catch all"  
          regulation (same letters and numbers) to cite two unrelated  
          violations as repeats.  

            PRIOR VOTES
          
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          |Assembly Floor:                                            |75 - |
          |                                                           |0    |
          |-----------------------------------------------------------+-----|
          |Assembly Appropriations Committee:                         |20 - |
          |                                                           |0    |
          |-----------------------------------------------------------+-----|
          |Assembly Human Services Committee:                         |6 -  |
          |                                                           |0    |
          |                                                           |     |








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            POSITIONS
                                          
          Support:       
               California Department of Social Services (Sponsor)
               California Advocates for Nursing Home Reform
               California Commission on Aging
               The Arc
               The California Long Term-Care Ombudsman Association
               The National Association of Social Workers 
               The Office of the State Long-Term Care Ombudsman 

          Oppose:
               6 Beds, Inc.
               UDW AFSCME Local 3930 
               CCDAA/CALA/Leading Age California/SEIU/California Alliance/  
               UDW AFSCME Local 3930 

          
          

               


                                      -- END --