BILL ANALYSIS Ó SENATE COMMITTEE ON HUMAN SERVICES Senator McGuire, Chair 2015 - 2016 Regular Bill No: AB 2231 ----------------------------------------------------------------- |Author: |Calderon | ----------------------------------------------------------------- |----------+-----------------------+-----------+-----------------| |Version: |June 21, 2016 |Hearing |June 28, 2016 | | | |Date: | | |----------+-----------------------+-----------+-----------------| |Urgency: |No |Fiscal: |Yes | ---------------------------------------------------------------- ----------------------------------------------------------------- |Consultant|Taryn Smith | |: | | ----------------------------------------------------------------- Subject: Care facilities: civil penalties SUMMARY This bill increases civil penalties to licensed community care facilities and imposes civil penalties for repeat violations, as specified. This bill deletes the provisions that authorize the department to impose those civil penalties, and instead makes them mandatory. It requires the department to make a good faith effort to work with the licensee to determine the cause of a deficiency and to prevent any repeat violations, and to adopt regulations setting forth the appeal procedures for deficiencies. The bill requires civil penalties to be due and payable when administrative appeals have been exhausted and to be subject to late fees, except as specified. ABSTRACT Existing law: 1)Establishes the California Community Care Facilities Act, which provides regulatory structure for coordinated and comprehensive statewide system of care for mentally ill, developmentally and physically disabled, and children and adults who require care or services provided by licensed community care facilities. (HSC 1500 et seq.) AB 2231 (Calderon) Page 2 of ? 2)Establishes a regulatory structure, within the Act, for licensed Residential Care Facilities for Persons With Chronic Life-Threatening Illness. (HSC 1568 et seq.) 3)Establishes a regulatory structure, for licensed Residential Care Facilities for the Elderly. (HSC 1569 et seq.) 4)Establishes the California Child Day Care Facilities Act within the Act, which creates a regulatory structure for licensure of family day care homes and day care centers. (HSC 1596.70 et seq., 1596.90 et seq, and 1597.3 et seq.) 5)Establishes a framework for civil penalties, depending on the seriousness of the violation, including repeat violations and a review and appeal process for licensed care facilities, as specified. (HSC 1548, 1568.0822, 1569.49, 1596.8595, 1569.99 and 1597.58) 6)Requires CDSS to post on its Internet Web site specified information regarding number of citations, substantiated and inconclusive complaint inspections, and noncompliant inspections during the preceding five years for child day care facilities. (HSC 1596.819) 7)Requires every child care resource and referral program to provide an advisement to parents that they have the right to information about any substantiated or inconclusive complaints about a child care provider, as specified. (HSC 1596.859) This bill: 1)Makes a number of changes to the civil penalty structure and enforcement provisions for licensed community care facilities including, but not limited to, Residential Care Facilities for Persons With Chronic Life-Threatening Illness, Residential Care Facilities for the Elderly (RCFEs), Day Care Centers, and Family Day Care Homes, as follows: AB 2231 (Calderon) Page 3 of ? a) Deletes language permitting CDSS to impose specified civil penalties, and instead makes such imposition required; b) Increases the civil penalty amount that CDSS may levy to $100 per day for certain violations if an agency or facility fails to correct a deficiency within a specified amount of time. Subjects any agency or facility that repeats the violation to an immediate civil penalty of $250 per repeat violation, and $100 for each day the repeat violation continues after citation; c) Defines a "repeat violation" as a violation within 12 months of a prior violation of a statutory or regulatory provision designated by the same combination of letters or numerals, or both letters and numerals; d) Requires the notice of deficiency to state the manner in which the deficiency constitutes a repeat violation; e) Requires, if a licensee or licensee's representative submits evidence to CDSS that a deficiency has been corrected and the CDSS determines that the deficiency has been corrected, the penalty to cease as of the day DSS received that evidence; f) Requires that if CDSS is able to verify that the deficiency was corrected prior to the date on which the department received the evidence that the deficiency was corrected, the civil penalty shall cease as of that earlier date; g) Allows CDSS, if it deems necessary, to inspect the facility within five working days after receiving evidence that a deficiency has been corrected in order to confirm that the deficiency has been corrected; AB 2231 (Calderon) Page 4 of ? h) Requires that, if CDSS determines that the deficiency has not been corrected, the civil penalties shall continue to accrue from the date of the original citation; i) Requires that if the nature or seriousness of the violation or the frequency of the violation warrants a higher penalty or an immediate civil penalty assessment, or both, as provided, a correction of the deficiency shall not impact the imposition of a civil penalty; j) Makes a number of changes to civil penalties assessed for more serious violations, such as fire clearance violations and accessible bodies of water, that include: i) Adding to the list of more serious violations any violation that the department determines resulted in the injury or illness of a person in care; ii) Deleting language authorizing an assessment of $150 per violation per day, and instead requiring the assessment of an immediate civil penalty of $500 per violation and $100 for each day the violation continues; and iii) Requiring CDSS to assess an immediate civil penalty of $1,000 per repeat violation and $100 for each day a repeat violation occurs if an agency or facility is cited by the department for a repeat violation; aa) Requires CDSS to level a civil penalty of $15,000 if CDSS determines that a violation resulted in the death of resident of an Adult Residential Facilities for Persons with Special Health Care Needs; bb) Requires CDSS to level a civil penalty of $10,000 if AB 2231 (Calderon) Page 5 of ? CDSS determines that a violation constitutes physical abuse, or resulted in seriously bodily injury to a resident of an Adult Residential Facilities for Persons with Special Health Care Needs; cc) Requires CDSS to levy a civil penalty of $7,500 if CDSS determines that a violation resulted in the death of a child receiving care through a foster family agency or in the death of an individual receiving care or services through a full-service or noncustodial adoption agency; dd) Requires CDSS to levy a civil penalty of $2,500 if CDSS determines that a violation constitutes physical abuse, or resulted in serious bodily injury to a child receiving care through a foster family agency or a full-service or noncustodial adoption agency; ee) Requires CDSS to level a civil penalty of $7,000, $10,000 or $15,000 (depending on facility capacity) if CDSS determines that a violation resulted the death of a person receiving care in a small family home, crisis nursery, or enhanced behavioral supports home; ff) Requires CDSS to level a civil penalty of $2,500, $5,000 or $10,000 (depending on facility capacity) if CDSS determines that a violation constitutes physical abuse of or results in seriously bodily injury to a person receiving care in a small family home, crisis nursery, or enhanced behavioral supports home; gg) Reduces the civil penalty amount due by the penalty already assessed for the underlying violation when the violation resulted in death or serious bodily injury; hh) Requires the larger amount to prevail and be due and payable as already assessed by the department if the assessed amount of the civil penalty for an underlying violation is greater than the civil penalty assessed for a AB 2231 (Calderon) Page 6 of ? violation that resulted in death or serious bodily injury; ii) Requires CDSS to make a good faith effort to work with the licensee to determine the cause of the deficiency and ways to prevent any repeat violations; jj) Requires that penalties shall be due and payable when administrative appeals have been exhausted. Unless payment arrangements have been made that are acceptable to the CDSS, a civil penalty not paid within 30 days shall be subject to late fees, as specified in regulation; and aaa) Requires DSS to adopt regulations setting forth the appeal procedures for deficiencies. 2)Requires CDSS to post on its Internet Web site specified information regarding number of citations, substantiated and unsubstantiated complaint inspections, and noncompliant inspections during the preceding five years for child day care facilities. 3)Requires every child care resource and referral program to provide an advisement to parents that they have the right to information about any substantiated or unsubstantiated complaints about a child care provider, as specified. 4)Delays implementation of certain provisions of the bill, including new standards for repeat violations and delayed payments of civil penalties pending full adjudication of the appeal process, until July 1, 2017. 5)Makes additional technical changes. FISCAL IMPACT AB 2231 (Calderon) Page 7 of ? According to the Assembly Appropriations Committee, this bill may result in unknown, but potentially significant cost pressures, likely in the low hundreds of thousands of dollars (General Fund), to CDSS to address the anticipated increase in appeals generated by the new penalty structure. There may also be minor and absorbable costs to CDSS for training and updating regulations. BACKGROUND AND DISCUSSION Purpose of the bill: Civil penalties for violations that result in death, serious bodily injury or physical abuse for most license types were updated in via AB 2236 (Maienschein, Chapter 813, Statutes of 2014). However, according to the author, civil penalty amounts for many other violations in facilities licensed by CDSS have not been increased for almost 30 years. Under current law, in most cases, the maximum penalty is $150 and repeat violations are either $50 per day or $150 per day per violation. For all others, the current civil penalty is $25 to $50 per day unless the nature or seriousness of the violation warrants a higher penalty. The author states that this bill would increase the civil penalty for repeat violations other than those resulting in death, serious bodily injury or physical abuse, based on the risk to health or safety of the individual in care. For less severe violations, AB 2231 proposes to increase the basic civil penalties to $100 per day per violation and repeat violations will receive an immediate civil penalty of $250 per repeat violation, and $100 for each day the repeat violation continues after citation. For more serious violations, civil penalties would be increased to an immediate penalty of $500, and $100 per day; repeat violations would be assessed a civil penalty of $1,000 and $100 per day. AB 2231 (Calderon) Page 8 of ? Community Care Licensing Division (CCLD) CCLD is the regulatory and enforcement program within CDSS with the responsibility of protecting the health and safety of children and adults residing in, or spending a portion of their time in, out-of-home care. Facilities licensed by CCLD are generally categorized as children's residential, adult, senior or child care facilities. These facilities typically provide non-medical care and supervision for children and adults in need, which includes persons with disabilities, seniors in need of residential care, children in foster care and at-risk children needing shelter services, families in need of early childhood education, and adult care services. The objective of CCLD is to ensure all clients are served by licensed facilities that meet established standards for health and safety, which provide a homelike setting with the least restrictive environment for clients. CCLD is responsible for the licensing of all community care facilities and for investigating all complaints against those facilities. Citations / Notices of Deficiency When CDSS finds a licensed community care facility in violation of an applicable law or regulation, the facility may be given a citation, which includes a notice of deficiency that details the reason for the violation, and assesses a civil penalty. The cited facility is generally given the opportunity to correct the violation and submit a Plan of Correction (POC) that documents that the violation was corrected within a specified length of time, and, thus, avoids payment of the civil penalty. If the facility fails to correct the deficiency within an established time frame, the fines accumulate daily. Death or Serious Bodily Injury or Physical Abuse AB 2231 (Calderon) Page 9 of ? AB 2236 increased civil penalties that may be imposed for a violation that CDSS determines resulted in death or serious bodily injury or which constitutes physical abuse to a resident or child at a care facility, as defined. According to CDSS the bill was intended to update statutes for all of the licensed facilities under the department's authority, however, several license types were inadvertently omitted from the bill. This bill would reset the amount of civil penalties that may be imposed for a violation that the department determines results in the death of, or serious bodily injury or physical abuse to, a resident or child at the care facility. This bill would, in those cases, require that the decision to issue the citation be approved by the Program Administrator of CDSS's Community Care Licensing Division prior to issuance of the citation. The chart on the next page shows the proposed revised civil penalties for violations that resulted in death or serious bodily injury or physical abuse for each license type as outlined in this bill. ----------------------------------------------------------------- | | Civil Penalties | | | For Violation Resulting in: | ----------------------------------------------------------------- ----------------------------------------------------------------- | License Type | Serious Bodily | Death | | | Injury/ | | | | Physical Abuse | | ----------------------------------------------------------------- ---------------------------------------------------------------- | | Current |Propose|Current|Propose| | | | d | | d | |-----------------------------+----------+-------+-------+-------| |Adoption Agencies | $2,500 - |$2,500 |$7,500 |$7,500 | | | $10,000* | | - | | AB 2231 (Calderon) Page 10 of ? | | | |$15,000| | | | | | * | | |-----------------------------+----------+-------+-------+-------| |Foster Family Agencies | $2,500 - |$2,500 |$7,500 |$7,500 | | | $10,000* | | - | | | | | |$15,000| | | | | | * | | |-----------------------------+----------+-------+-------+-------| |Crisis Nurseries and Small | 0 |$2,500 | 0 |$7,500 | |Family Homes (capacity of | | | | | |zero to 40) | | | | | |-----------------------------+----------+-------+-------+-------| |Crisis Nurseries and Small | 0 |$5,000 | 0 |$10,000| |Family Homes (capacity of 39 | | | | | | to 100) | | | | | |-----------------------------+----------+-------+-------+-------| |Crisis Nurseries and Small | 0 |$10,000| 0 |$15,000| |Family Homes (capacity of | | | | | |more than 100) | | | | | |-----------------------------+----------+-------+-------+-------| |Adult Residential Facility | 0 |$10,000| 0 |$15,000| |for Persons with Special | | | | | |Health Care Needs | | | | | ---------------------------------------------------------------- * depending upon capacity of the facility Zero Tolerance Violations CDSS informally refers to certain serious violations as "zero tolerance" violations. These are violations which, by statute, require immediate assessment of a civil penalty. Examples of "zero tolerance" violations include: Fire clearance violations, including, but not limited to, overcapacity, ambulatory status, inoperable smoke alarms, and inoperable fire alarm systems. (with the exception of family day care homes) Absence of required supervision. Accessible bodies of water, as defined. Accessible firearms, ammunition, or both. Refused entry to a facility or any part of a facility, as specified. AB 2231 (Calderon) Page 11 of ? The presence of an excluded person the premises. AB 2231 proposes to add to the list of "zero tolerance" violations a violation that the department determines resulted in the injury or illness of a person in the care of children's residential, adult facilities, senior facilities and child care facilities, as specified. Additionally, the bill clarifies that an "excluded person" is one that is subject of a department's Order of Exclusion on the premises. AB 2231 also proposes to increase the civil penalties associated with these violations, as shown in the table below. ----------------------------------------------------------------- | "Zero Tolerance" Violations | ----------------------------------------------------------------- |----------------+-------------+----------------+----------------| | |Initial |1st Repeat |2nd Repeat | | |Penalty |violation |Violation | |----------------+-------------+----------------+----------------| |Current Civil |$150 per day |$150 & $50 per |$150 per day | |Penalty | |day | | |----------------+-------------+----------------+----------------| |Proposed Civil |$500 & $100 |$1,000 & $100 |$1,000 & $100 | |Penalty |per day |per day |per day | | | | | | ---------------------------------------------------------------- All other (less serious) violations As the table below shows, this bill proposes to set the civil penalty for less serious violations (those that did not result in death or serious injury, were not found to have involved physical abuse, or do not rise to the level of "zero tolerance" violations) at $100 per day. Repeat violations, as defined in the bill, would receive a civil penalty of $250 and $100 per day. ----------------------------------------------------------------- | All Other Violations | ----------------------------------------------------------------- |----------------+-------------+-----------------+---------------| AB 2231 (Calderon) Page 12 of ? | |Initial |1st Repeat |2nd Repeat | | |Penalty |violation |Violation | |----------------+-------------+-----------------+---------------| |Current Civil |$25- $50 per |$150 & $50 per |$150 per day | |Penalty |day |day | | |----------------+-------------+-----------------+---------------| |Proposed Civil |$100 per day |$250 & $100 per |$250 & $100 | |Penalty | |day |per day | | | | | | ---------------------------------------------------------------- Appeals AB 2236 also required the CDSS to adopt regulations setting forth appeal procedures for civil penalty violations. The bill allowed licensees to request a formal review of a civil penalty assessed for the death of, or serious bodily injury or physical abuse to, a resident or child at a licensed care facility within 10 days of receipt of the notice of the civil penalty. Additionally, AB 2236 established a four-step appeal process that potentially would be heard by a regional manager of the CCLD's program administrator and deputy director, and ultimately to an administrative law judge, as specified. A subsequent bill, AB 1387 (Chu, Chapter 486, Statutes of 2015) streamlined the four-step appeals process for serious violations by reducing it to two steps; created a separate two-step appeal process for all other civil penalties and violations; extended and clarified timelines for submission and request of information during the appeals process; and enhanced the process for complaints by adopting a timeline and complainant communication requirements for CDSS. This bill requires civil penalties to be due when the administrative appeal process has been exhausted. The bill also requires CDSS to promulgate regulations that would assess late fees if payments are not made within 30 days or acceptable payment arrangements have been made. The table below shows CDSS appeals activity and outcomes from January 1, 2016 through May 31, 2016. ----------------------------------------------------------------- AB 2231 (Calderon) Page 13 of ? |Program Type |Appeals |Appeals| Appeals |Appeals | Enhanced | | |Received| | Denied |Approved| Civil | | | |Pending| | | Penalty | | | | | | |Related to | | | | | | |Death | |-----------------+--------+-------+---------+--------+-----------| |Adult and Senior | 123 | 49 | 64 | 9 |1 | |Care | | | | | | |-----------------+--------+-------+---------+--------+-----------| |Child Care | 211 | 108 | 72 | 31 | 0 | |-----------------+--------+-------+---------+--------+-----------| |Children's | 40 | 9 | 20 | 11 |0 | |Residential | | | | | | ----------------------------------------------------------------- Related legislation: AB 1387 (Chu, Chapter 486, Statutes of 2015) revised the appeals process for civil penalties. AB 1467 (Bloom, 2015) would have introduced a system of civil penalties that would be tiered based on facility capacity and contained other provisions substantially similar to this bill. It was held in the Assembly Human Services Committee. AB 2236 (Maienschein Chapter 813, Statutes of 2014) increased monetary civil penalties assessed for violations which resulted in the death, serious bodily injury, or physical abuse of a person receiving care in various CDSS-licensed facilities. AB 978 (Benoit, Chapter 291, Statutes of 2008) required CDSS to assess immediate civil penalties of $150 per day per violation for serious violations of health and safety statutes or regulations. COMMENTS AB 2231 is the most recent in a series of bills that have sought to update and modernize the CDSS civil penalty and appeals AB 2231 (Calderon) Page 14 of ? processes. Current language is the product of multiple stakeholder meetings. As a result of this coordinated communication, the author and the sponsor (CDSS) have worked with opposition to address many of the formal concerns. For example, recent amendments: Clarify that the notification of deficiency will state the manner in which the deficiency constitutes a repeat violation. Provide that penalties are due and payable when administrative appeals have been exhausted. Delay implementation until July 1, 2017 in order to allow for training of CDSS staff. Delete reference to "inconclusive" complaint inspections and instead reference "unsubstantiated" complaint inspections. However, a coalition of licensed facilities and their represented employees has taken a positon of oppose unless amended. The opposition suggests further amendments are needed in order to clarify the meaning of repeat violations and how those violations are processed. Per the opposition, this bill falls just short of its attempt to provide specificity to the phrase repeat violation. According to opponents of the bill, some CDSS regulations are exceptionally broad and could trigger a repeat violation even though the facts of the situations were completely unrelated. The coalition states there must be some discretion within CDSS to consider the facts or nature of the violations in order to avoid using an overly broad "catch all" regulation (same letters and numbers) to cite two unrelated violations as repeats. PRIOR VOTES ----------------------------------------------------------------- |Assembly Floor: |75 - | | |0 | |-----------------------------------------------------------+-----| |Assembly Appropriations Committee: |20 - | | |0 | |-----------------------------------------------------------+-----| |Assembly Human Services Committee: |6 - | | |0 | | | | AB 2231 (Calderon) Page 15 of ? ----------------------------------------------------------------- POSITIONS Support: California Department of Social Services (Sponsor) California Advocates for Nursing Home Reform California Commission on Aging The Arc The California Long Term-Care Ombudsman Association The National Association of Social Workers The Office of the State Long-Term Care Ombudsman Oppose: 6 Beds, Inc. UDW AFSCME Local 3930 CCDAA/CALA/Leading Age California/SEIU/California Alliance/ UDW AFSCME Local 3930 -- END --