BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                    AB 2311

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          Date of Hearing:  April 20, 2016


                   ASSEMBLY COMMITTEE ON GOVERNMENTAL ORGANIZATION

                                  Adam Gray, Chair

          AB 2311  
          (Brown) - As Amended March 16, 2016

          SUBJECT:  Emergency services:  sign language interpreters


          SUMMARY:  Would require California Governor's Office of  
          Emergency Services (CalOES), in cooperation with the Office for  
          Access and Functional Needs (OAFN), to provide or contract for a  
          disaster response sign language interpreter   credential program  
          to train American Sign Language interpreters to effectively  
          communicate public safety information. Specifically, this bill:   



          1)Requires every state agency and every local agency to utilize  
            a sign language interpreter who has completed the credential  
            program to provide interpretation services at every media or  
            public briefing and any emergency shelter where actionable  
            information will be disseminated before, during, or after a  
            state of war emergency, state of emergency, or local  
            emergency.


          2)Imposes a state-mandated local program.


          EXISTING LAW:  


          1)Establishes CalOES by the Governor's Reorganization Plan No.2,  
            operative July 1, 2013.










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          2)Requires CalOES to perform a variety of duties with respect to  
            specified emergency preparedness, mitigation, and response  
            activities in the state, including emergency medical services.



          3)Specifies that the State Emergency Plan (SEP) shall be in  
            effect in each political subdivision of the state, and the  
            governing body of each political subdivision shall take such  
            action as may be necessary to carry out the provisions  
            thereof.



          4)Requires the Governor to coordinate SEP and those programs  
            necessary to mitigate the effects of an emergency. 



          5)Requires the Governor to coordinate the preparation of plans  
            and programs for the mitigation of the effects of an emergency  
            by the political subdivisions of the State of California, such  
            plans and programs to be integrated into and coordinated with  
            the State Emergency Plan and the plans and programs of the  
            federal government and of other states to the fullest possible  
            extent.


          6)  Requires the director of CalOES to appoint representatives  
            of the disabled community to serve on the evacuation,  
            sheltering, communication, recovery, and other pertinent  
            Standardized Emergency Management System (SEMS) committees.  
            Representatives of the disabled community shall, to the extent  
            practicable, be from the following groups:



             a)   Persons who are blind or visually impaired.










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             b)   Persons with sensory or cognitive disabilities.


             c)   Persons with physical disabilities.



          7)  Requires CalOES, within the SEMS structure, to ensure, to  
            the extent practicable, that the needs of the disabled  
            community are met by ensuring all committee recommendations  
            regarding preparedness, planning, and procedures relating to  
            emergencies include the needs of people with disabilities.



          FISCAL EFFECT:  Unknown


          COMMENTS:  


           Purpose of the bill  : According to the author, "although there  
          have been many reports written as to the lessons learned from  
          previous disasters about the lack of accessibility to  
          information, resources and needed services, the deaf community  
          continues to be denied access to information and resources at  
          the time of disasters.  The following are examples of recent  
          disasters in which deaf individuals were denied crucial  
          information and access:


                 San Diego Wildfires: Interpreters were not used at news  
               conferences, nor at shelters


                 Napa Earthquake: Qualified interpreters were not used at  
               news conferences; deaf individuals did not know shelters  
               were available or where they were, become homeless and had  
               to go to a hotel










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                 San Bernardino shooting: There was a deaf agency in the  
               building, they didn't have access to information during the  
               recovery


                 Interpreters, If dispatched by a local agency to a  
               televised press conference, are not shown on screen


          We simply cannot keep hoping someone will remember to provide  
          access for deaf and hard of hearing that uses American Sign  
          Language.  Access denied is a life not saved."


           Background  : In 2009, the California Legislature merged the  
          powers, purposes, and responsibilities of the former CalOES with  
          those of the Office of Homeland Security (OHS) into the newly-  
          created California Emergency Management Agency (CalEMA).On July  
          1, 2013, Governor Edmund G. Brown Jr.'s Reorganization Plan #2  
          eliminated CalEMA and restored it to the Governor's Office,  
          renaming it the California Governor's Office of Emergency  
          Services (CalOES), and merging it with the Office of Public  
          Safety Communications. Today, CalOES is responsible for  
          overseeing and coordinating emergency preparedness, response,  
          recovery and homeland security activities within the state.


           Office for Access and Functional Needs (OAFN)  : 



          In January 2008, CalOES established the OAFN. The purpose of  
          OAFN is to identify the needs of people with disabilities and  
          others with access and functional needs before, during, and  
          after a disaster and to integrate disability needs and resources  
          into emergency management systems. OAFN offers guidance to  
          emergency managers and planners, disability and older adult  
          service systems for planning and responding during disasters and  
          recovery.
           Standardized Emergency Management System (SEMS)  : SEMS is the  
          system used for coordinating state and local emergency response  








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          in California.  SEMS provides a multiple level emergency  
          response organization that facilitates the flow of emergency  
          information and resources.  SEMS consists of the Incident  
          Command System (ICS), mutual aid, the operational area concept  
          and multi-interagency coordination.  SEMS is designed to be  
          flexible and adaptable to the varied emergencies that can occur  
          in California, and to meet the emergency management needs of all  
          responders.  Government Code 8607(a), requires CalOES, in  
          coordination with other state agencies and interested local  
          emergency management agencies, to establish SEMS by regulation.

          SB 1451 (Kehoe), Chapter 600, Statutes of 2006, required CalOES  
          to ensure that members of the disabled community are represented  
          on all pertinent SEMS Specialist Committees to ensure that the  
          needs of people with disabilities are met during emergency and  
          disaster situations.  The bill also required OES to submit a  
          report to the Legislature and appropriate state and local  
          agencies by January 1, 2009 containing recommendations regarding  
          emergency preparedness and the needs of people with  
          disabilities.  The bill also required CalOES to prepare and  
          disseminate sample brochures and other materials on the  
          emergency preparedness and evacuations needs of the disabled  
          community.

           Operational Area (OA  ):  OAs encompass the county and all  
          political subdivisions within the county.  The OA serves as a  
          focal point for all local emergency management information and  
          the provision of mutual aid.  It manages information, resources,  
          and priorities among local governments within the OA.  The OA  
          also serves as the coordination and communication link between  
          the local government level and the regional level.  SEMS  
          regulations authorize each County Board of Supervisors to  
          designate an OA lead agency.

           Bill in practice  : Section 1 of AB 2311 requires CalOES and OAFN  
          to "provide, or contract for, a disaster response sign language  
          interpreter credential program, which shall train persons on the  
          use of American Sign Language interpreters to effectively  
          communicate public safety information". 

          CalOES currently provides a Disaster Response Interpreter  








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          Training Course through the California Specialized Training  
          Institute to local certified American Sign Language interpreters  
          - once this course is completed, they become certified Disaster  
          Response Interpreters (DRIs).  OAFN is the designated state  
          agency for activating the DRI's in a state of emergency. 

          OAFN has Partner Agencies (PAs), which are local community-based  
          organizations that currently provide on-call sign language  
          interpreting services on a 24/7 basis for medical, mental health  
          and law enforcement emergencies - service areas are identified  
          by the PAs, some which may overlap. Each PA is an independent  
          organization and is not an employee or agent of CalOES. 

          In the event of an emergency it is the PAs responsibility to  
          locate, recruit and dispatch DRI sign language interpreters,  
          upon request from OAFN, as quickly and efficiently as possible  
          during a declared emergency. Respond and confirm to OAFN within  
          30-45 minutes from the time that the request was made with the  
          name and contact information of the DRI. The process outlined  
          above, ostensibly, should satisfy the mandate in Section 1 of AB  
          2311.

          Section 2 and 3 of AB 2311 mandates that any state agency or  
          local governing body "provide interpretation services at every  
          media or public briefing and any emergency shelter where  
          actionable information will be disseminated before, during, or  
          after a state of emergency, state of war emergency, or local  
          emergency". 

          Currently, there is no mandate in law requiring state and local  
          governments to provide a certified DRI sign language interpreter  
          at every emergency where information is being disseminated.  
          According to CalOES, there are approximately 100 statewide DRIs  
          spread across various PAs statewide. The number of certified  
          DRIs would have to increase exponentially to ensure this mandate  
          could be met on the state and local level.

           Support  : The California Association of the Deaf states, "During  
          times of natural disasters and crises, all warning alert systems  
          are sound based. CAD recognizes that the eight regions of  
          California Coalition of Agencies Serving the Deaf & Hard of  








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          Hearing are often the main source of information and resources  
          for our Deaf and Hard of Hearing community members because there  
          is no other place to go. This is especially true when the local  
          news stations fail to add
          closed captioning (text) to their reports and 9-1-1 fails to  
          respond to TTY or Video
          Relay calls." 

          "In the meantime, barriers to access still exist, especially for  
          those Deaf Californians who, due to language deprivation or  
          delays, have not mastered the English language and cannot follow  
          written instructions and/or captioning shown on media outlets.  
          Having a sign language interpreter will fill a huge  
          communication access gap that has been long ignored. It is high  
          time that county and state officials remove barriers to  
          communication for public safety reasons so that all Californians  
          have access to all press/media conferences shown on TV,  
          including those at the emergency shelters. Supporting AB 2311 is  
          a step that will save lives."

           Related/Prior legislation  : AB 615 (Torrico) of 2007/2008  
          Session, requires OES to consider the needs of people with  
          limited English proficiency in creating emergency and disaster  
          response plans.  (Assembly Appropriations Committee)

          SB 426 (Kehoe) of 2007, establishes a "Deputy Director for  
          Access and Functional Needs Coordination" position, within OES,  
          responsible for preparedness, response and recovery services for  
          individuals of all ages with functional limitations and  
          disabilities - persons who have one or more functional  
          limitations that reduce their ability to move, see, hear, walk,  
          speak, learn, breathe, understand information, respond quickly,  
          or manipulate or reach controls.  (Senate Appropriations  
          Committee)

          SB 1451 (Kehoe), Chapter 600, Statutes of 2006, requires OES to  
          ensure that members of the disabled community are represented on  
          all pertinent SEMS Specialist Committees to ensure that the  
          needs of people with disabilities are met during emergency and  
          disaster situations.  Requires OES to submit a report to the  
          Legislature and appropriate state and local agencies by January  








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          1, 2009 containing recommendations regarding emergency  
          preparedness and the needs of people with disabilities.   
          Requires OES to prepare and disseminate sample brochures and  
          other materials on the emergency preparedness and evacuations  
          needs of the disabled community.  Requires OES and the Office of  
          the State Fire Marshal (SFM) to seek research funding in order  
          to develop new technologies and information systems that will  
          assist in the effort to improve emergency services to people  
          with disabilities.
          







          REGISTERED SUPPORT / OPPOSITION:



          Support


          California Coalition of Agencies Serving the Deaf and Hard of  
          Hearing Persons (Co-Sponsor)

          California Association of the Deaf (Co-Sponsor)

          Deaf Counseling, Advocacy, & Referral Agency

          Greater Los Angeles Agency on Deafness, Inc.

          Southern California Registry of Interpreters for the Deaf



          Opposition


          None on file








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          Analysis Prepared by:Kenton Stanhope / G.O. / (916) 319-2531