BILL ANALYSIS Ó ----------------------------------------------------------------- |SENATE RULES COMMITTEE | AB 2688| |Office of Senate Floor Analyses | | |(916) 651-1520 Fax: (916) | | |327-4478 | | ----------------------------------------------------------------- THIRD READING Bill No: AB 2688 Author: Gordon (D) Amended: 4/28/16 in Assembly Vote: 21 SENATE JUDICIARY COMMITTEE: 5-2, 6/28/16 AYES: Jackson, Hertzberg, Leno, Monning, Wieckowski NOES: Moorlach, Anderson ASSEMBLY FLOOR: 54-14, 5/12/16 - See last page for vote SUBJECT: Privacy: commercial health monitoring programs SOURCE: Author DIGEST: This bill prohibits the operator of a commercial health monitoring program, such as a wearable fitness device connected to the Internet, from sharing or using a consumer's health monitoring information without explicit authorization, and prohibits employers from using health monitoring information collected through a commercial health monitoring program from discriminating against employees. ANALYSIS: Existing law: 1)Provides that all people have inalienable rights, including the right to pursue and obtain privacy. (Cal. Const. art. I, AB 2688 Page 2 Sec. 1.) 2)Specifies, pursuant to the federal Health Insurance Portability and Accountability Act (HIPAA), privacy protections for patients' protected health information and generally provides that a covered entity may not use or disclose protected health information except as specified or as authorized by the patient in writing. (45 C.F.R. Sec. 164.500 et seq.) 3)Prohibits, under the State Confidentiality of Medical Information Act (CMIA), providers of health care, health care service plans, or contractors from sharing medical information without the patient's written authorization, subject to certain exceptions. (Civ. Code Sec. 56 et seq.) 4)Defines "medical information" to mean any individually identifiable information, in electronic or physical form, in possession of or derived from a provider of health care, health care service plan, pharmaceutical company, or contractor regarding a patient's medical history, mental or physical condition, or treatment. (Civ. Code Sec. 56.05(g).) 5)Provides that any business organized for the purpose of maintaining medical information in order to make the information available to an individual or to a provider of health care at the request of the individual or the provider of health care, for purposes of allowing the individual to manage his or her information, or for the diagnosis of treatment of the individual, shall be deemed to be a provider of health care subject to the requirements of the CMIA. (Civ. Code Sec. 56.06(a).) 6)Provides that any provider of health care, health care service plan, pharmaceutical company, or contractor who negligently creates, maintains, preserves, stores, abandons, destroys, or disposes of written or electronic medical records shall be subject to damages in a civil action or an administrative fine, as specified. (Civ. Code Sec. 56.36.) This bill: 1)Prohibits an operator of a commercial health monitoring program from intentionally sharing, selling or disclosing AB 2688 Page 3 health monitoring information to or with a third party without first obtaining from the consumer explicit opt-in authorization, which must fulfill the following requirements: a) be clear, conspicuous, and separate from all other authorizations or agreements; b) include the name and nature of the third party and the reason for the request; c) be limited to a single third-party entity; d) provide that a consumer's refusal to authorize third-party disclosure of health monitoring information shall not limit the consumer's ability to use the commercial health monitoring program even if features and services provided by the specific third party are inoperable; e) provide that the waiver of any legal right, penalty, remedy, forum, or enforcement procedure imposed as a condition of use is unconscionable and unenforceable, and that any person who seeks to enforce such a waiver shall have the burden of proving that the waiver was knowing and voluntary and was not made as a condition of use; and f) state that a consumer has the right to revoke the authorization at any time without cost or penalty by a readily accessible method. 2)Specifies that an authorization is not required where the third party solely provides services to the operator of the commercial health monitoring program and does not further use or disclose health monitoring information. 3)Requires an operator of a commercial health monitoring program that creates, maintains, preserves, stores, abandons, destroys, or disposes of health monitoring information shall do so in a manner that preserves the security and confidentiality of the health monitoring information contained therein. 4)Permits health monitoring information to be disclosed to a provider of health care or other health care professional or facility to aid the diagnosis or treatment of the consumer, where the consumer is unable to authorize the disclosure due to an emergent medical condition. 5)Requires an employer that receives health monitoring AB 2688 Page 4 information to establish appropriate procedures to ensure the security and confidentiality of the information, which may include instruction regarding confidentiality of employees and agents handling files containing health monitoring information, and security systems restricting access to files containing health monitoring information. 6)Prohibits an employer from discriminating against an employee in any terms or conditions of employment due to that employee's refusal to provide an authorization to share, sell, disclose or use an individual's health monitoring information. 7)Prohibits an employer from discriminating against an employee in any terms or conditions of employment due to the findings of that employee's health monitoring information. 8)Prohibits an employer from using, disclosing, or knowingly permitting its employees or agents to use or disclose health monitoring information which the employer possesses pertaining to its employees without first obtaining authorization to do so. 9)Protects an employer that has attempted in good faith to comply with the requirements and prohibitions of this bill from liability for any unauthorized use or disclosure of the health monitoring information by the person or entity to which the employer disclosed the health monitoring information. Background In July 2013, the Privacy Rights Clearinghouse (PRC) released a report entitled "Mobile Health and Fitness Applications and Information Privacy." The report examined a total of 43 free and paid mobile phone applications (apps) on more than 150 separate data points related to privacy and security. The report stated "our research brought us to the conclusion that, from a privacy perspective, mobile health and fitness applications are not particularly safe when it comes to protecting users' privacy. Consumers who have no hesitation about sharing personal information will probably find value in AB 2688 Page 5 sharing the details of their pregnancies by linking their app with Facebook, participating in app-based chat groups and posting photographs of themselves as their pregnancies progress. Others will find that socializing their diet or exercise regimes provides support or competition that helps motivate them." The report also found that, as of 2013, 39 percent of free apps and 30 percent of paid apps sent data to someone not disclosed by the developer either in the app or any privacy policy. Additionally, only 13 percent of free apps and 10 percent of paid apps used encryption for all data connections and transmissions. More recently, another study excerpted in the Journal of the American Medical Association (JAMA) (March 8, 2016) did an analysis of privacy practices of diabetes management applications on Android smartphones and found widespread problems. The study examined 211 separate apps and found that 81 percent lacked privacy policies, and among those that did, 49 percent included permissions to share data with partners and third parties and 39 percent authorized use of data for advertising purposes. The JAMA report noted, "this study demonstrated that diabetes apps shared information with third parties, posing privacy risks because there are no federal legal protections against the sale or disclosure of data from medical apps to third parties. The sharing of sensitive health information by apps is generally not prohibited by the Health Insurance Portability and Accountability Act. Patients might mistakenly believe that health information entered into an app is private (particularly if the app has a privacy policy), but that generally is not the case. Medical professionals should consider privacy implications prior to encouraging patients to use health apps." Partially in response, the Legislature passed AB 658 (Calderon, Chapter 296, Statutes of 2013), which applied the prohibitions of the Confidentiality of Medical Information Act to any business that offers software or hardware to consumers, including a mobile application or other related device that is designed to maintain medical information to allow an individual to manage his or her information, or for the diagnosis, treatment, or management of a medical condition of the AB 2688 Page 6 individual. This bill, seeking to protect the personal health information of individuals and employees collects on mobile applications, regulates how employers, operators, and third parties use that information. FISCAL EFFECT: Appropriation: No Fiscal Com.:NoLocal: No SUPPORT: (Verified7/6/16) None received OPPOSITION: (Verified7/6/16) American Civil Liberties Union of California California Alliance for Retired Americans California Chamber of Commerce California Public Interest Research Group Cellular Telephone Industries Association CompTia Consumer Action Consumer Federation of California Consumer Watchdog Direct Marketing Association Entertainment Software Association Internet Association TechNet Western States Council ARGUMENTS IN SUPPORT: The author writes: Sensitive health-related data from commercially obtained wearable health monitoring devices or online applications are not currently protected by any state or federal law. There are no restrictions on how companies may use, share or sell this information, even in personally identifiable form. AB 2688 Page 7 Currently, wearable devices can perform substantial monitoring, including everything from heart rate to brain wave patterns. Simple measurements such as walking pattern can indicate injury or disability and measurement of body temperature can reveal ovulation cycles. While this information is valuable and empowering to the consumer, lack of a common agreement on how this information can be shared leaves the consumer without adequate protections. There is also an increasing trend of employers providing these kinds of devices to their employees to promote wellness and bring down healthcare costs for the company. This is a win-win scenario for both employers and employees, but requires significant protections to ensure that health information (or a refusal to wear a health monitoring device) is not used against an employee. ARGUMENTS IN OPPOSITION: A number of privacy groups, expressing gratitude to the author for introducing a bill which seeks to protect personal health information of consumers, nonetheless oppose this bill unless amended to provide stronger consumer protections. The Consumer Federation of California, in opposition, argues that without precise language spelling out privacy rights, commercial profit motives will always prevail over consumer privacy rights. The bill should further spell out the form of its "Opt-In" authorization, to make it certain that information sharing is prohibited, absent additional affirmative and voluntary steps by the consumer, which are separated in time from the procedures required to set up, register, or use the health monitoring program. AB 2688 addresses the intentional sharing of individually identifiable health information. That is an essential topic but it falls short because it fails to address the many problems with the negligent sharing of sensitive information. The California Attorney General identified 103 separate medical record data breach incidents in our state between 2012 and 2015. These breaches exposed 19 million Californians' medical records. 54% of these breaches were "physical" breaches which the Attorney General's report described as "preventable". Many of these occurred because medical records were not encrypted and/or records were not physically secured. Another 10% were due to "misuse" by employees and 20% due to "errors" by medical AB 2688 Page 8 entities. These are also categories breaches that are preventable, provided the business establishes proper data security protocols. A coalition of technology companies also oppose the bill unless amended to address "unintended consequences, logistical difficulties, and consumer harm." Our coalition has proposed language that included a very high standard of clear and conspicuous notice, plus affirmative consent, which would set the bar across the country. While it is impossible to force a consumer to consider these issues, this standard would make sure that a consumer would be clearly presented with the information and would need to agree to the rules before sharing occurs. Adding the requirement of separate consent immediately elevates the broadly defined category of health monitoring information above other types of information, and would likely create a race for each category of information to obtain its own separate consent. The clear and conspicuous standard is in line with reasonable privacy standards and allows an operator to present all of the privacy issues to the consumer together. The bill also requires a process to allow a consumer to withdraw consent, but fails to make clear that this could impact the rights and/or ability of the consumer to make use of the product or service covered by the bill. Data sharing is frequently integral to the working of the product and in other cases; the business model is based upon data sharing. These situations should be acknowledged in the bill. ASSEMBLY FLOOR: 54-14, 5/12/16 AYES: Achadjian, Alejo, Travis Allen, Arambula, Atkins, Bloom, Bonilla, Bonta, Brown, Calderon, Campos, Chang, Chau, Chiu, Chu, Cooley, Cooper, Dababneh, Daly, Dodd, Eggman, Cristina Garcia, Eduardo Garcia, Gatto, Gipson, Gomez, Gonzalez, Gordon, Hadley, Roger Hernández, Holden, Irwin, Jones, Levine, Linder, Lopez, Low, McCarty, Medina, Mullin, Nazarian, O'Donnell, Quirk, Ridley-Thomas, Rodriguez, Salas, Santiago, Mark Stone, Thurmond, Ting, Weber, Williams, Wood, Rendon NOES: Baker, Chávez, Dahle, Beth Gaines, Gray, Grove, Harper, Lackey, Maienschein, Mayes, Olsen, Patterson, Wagner, Wilk NO VOTE RECORDED: Bigelow, Brough, Burke, Frazier, Gallagher, Jones-Sawyer, Kim, Mathis, Melendez, Obernolte, Steinorth, Waldron Prepared by:Nichole Rapier / JUD. / (916) 651-4113 7/29/16 12:31:19 AB 2688 Page 9 **** END ****