Amended in Assembly March 17, 2016

California Legislature—2015–16 Regular Session

Assembly BillNo. 2710


Introduced by Assembly Member Cooley

February 19, 2016


An act tobegin delete amend Section 38.5 ofend deletebegin insert amend, renumber, and add Sections 1063.5 and 1063.14 of, and to repeal Sections 1063.45 and 1063.135 of,end insert the Insurance Code, relating to insurance.

LEGISLATIVE COUNSEL’S DIGEST

AB 2710, as amended, Cooley. Insurance:begin delete notice: electronic transmission.end deletebegin insert California Insurance Guarantee Association: premium charges.end insert

begin insert

(1) Existing law creates the California Insurance Guarantee Association (CIGA) and requires all insurers admitted to transact specified insurance lines in this state to become members. Each time an insurer becomes insolvent, to the extent necessary to secure funds for payment of covered claims of that insolvent insurer and also for payment of reasonable costs of adjusting the claims, CIGA is required to collect premium payments from its member insurers sufficient to discharge its obligations, as specified.

end insert
begin insert

This bill, among other things, would no longer require an insurer to become insolvent in order for CIGA to collect premium payments from the member insurers and would require CIGA to collect premiums in order to secure funds for the payment of its administrative expenses.

end insert
begin insert

(2) Existing law requires that the rate of premium charged be a uniform percentage of net direct written premium, as defined, in the preceding calendar year applicable to specific categories of insurance. The rate of premium charges to each member insurer in the appropriate categories are initially based on the written premium of each insurer as shown in the latest year’s annual financial statement on file with the Insurance Commissioner and are later adjusted as provided.

end insert
begin insert

This bill would delete the requirements that the rate of premium charges be initially based on the written premium of each insurer and be adjusted later as provided, and would instead require that the rate of premium charges to each member insurer in the appropriate categories be based on the net direct written premium of each insurer as shown in the latest year’s annual financial statement on file with the commissioner. The bill would also make conforming changes.

end insert
begin insert

(3) Existing law authorizes CIGA to exempt or defer a member insurer from paying the premium charge if the payment would cause the member insurer’s financial statement to reflect an amount of capital or surplus less than the minimum amounts required for a certificate of authority by any jurisdiction in which the member insurer is authorized to transact insurance. Deferred premium charges are required to be paid when the payment will not reduce capital or surplus below required minimums. These payments are credited against future premium charges to those companies receiving larger premium charges by virtue of the deferment.

end insert
begin insert

This bill would delete the requirement that the payments be credited against future premium charges to those companies receiving larger premium charges by virtue of the deferment.

end insert
begin insert

(4) Existing law requires CIGA’s plan of operations to contain provisions requiring each member insurer to recoup the premium charge paid to CIGA from its insureds over a reasonable length of time by way of a reasonably calculated surcharge on insurance policies to which the provisions of CIGA apply.

end insert
begin insert

This bill, commencing January 1, 2017, among other things, would instead require each member insurer to recoup the premium charge from its insureds in the year following the charge, would require the member insurer to file a report in accordance with the provisions of the plan of operation indicating the amount of surcharges it has collected, and would prohibit a member insurer electing to omit collecting surcharges from any of its insureds from being entitled to any reimbursement from CIGA, as specified.

end insert
begin delete

Existing law authorizes any written notice required to be given or mailed to any person by an insurer relating to any insurance on risks or on operations in this state, with exceptions, to be provided by electronic transmission, pursuant to certain provisions, if each party has agreed to conduct the transaction by electronic means, as provided.

end delete
begin delete

This bill would make nonsubstantive, technical changes to those provisions.

end delete

Vote: majority. Appropriation: no. Fiscal committee: no. State-mandated local program: no.

The people of the State of California do enact as follows:

P3    1begin insert

begin insertSECTION 1.end insert  

end insert

begin insertSection 1063.5 of the end insertbegin insertInsurance Codeend insertbegin insert is amended
2and renumbered, to immediately precede Section 1063.5 of the
3Insurance Code, to read:end insert

4

begin delete1063.5.end delete
5begin insert1063.45.end insert  

begin insert(a)end insertbegin insertend insertbegin insert(1)end insertbegin insertend insertEach time an insurer becomes insolvent then,
6to the extent necessary to secure funds for the association for
7payment of covered claims of that insolvent insurer and also for
8payment of reasonable costs of adjusting the claims, the association
9shall collect premium payments from its member insurers sufficient
10to discharge its obligations.begin delete Theend delete

11begin insert(2)end insertbegin insertend insertbegin insertTheend insert association shall allocate its claim payments and costs,
12incurred or estimated to be incurred, to one or more of the
13following categories: begin delete (a) workers’ compensation claims; (b)
14homeowners’ claims, and automobile claims, which shall include:
15automobile material damage, automobile liability (both personal
16injury and death and property damage), medical payments and
17uninsured motorist claims; and (c) claims other than workers’
18 compensation, homeowners’, and automobile, as above defined.
19Separateend delete

begin insert

20(A) Workers’ compensation claims.

end insert
begin insert

21(B) Homeowners’ claims and automobile claims, including all
22of the following:

end insert
begin insert

23(i) Automobile material damage.

end insert
begin insert

24(ii) Automobile liability (both personal injury and death and
25property damage).

end insert
begin insert

26(iii) Medical payments.

end insert
begin insert

27(iv) Uninsured motorist claims.

end insert
begin insert

28(C) Claims other than workers’ compensation, homeowners,
29and automobile, as defined above.

end insert

30begin insert(3)end insertbegin insertend insertbegin insertSeparateend insert premium payments shall be required for each
31category.begin delete Theend delete

P4    1begin insert(4)end insertbegin insertend insertbegin insertTheend insert premium payments for each category shall be used to
2pay the claims and costs allocated to that category. begin deleteTheend delete

3begin insert(b)end insertbegin insertend insertbegin insert(1)end insertbegin insertend insertbegin insertTheend insert rate of premium charged shall be a uniform
4percentage of net direct written premium in the preceding calendar
5year applicable to that category.begin delete Theend delete

6begin insert(2)end insertbegin insertend insertbegin insertTheend insert rate of premium charges to each memberbegin insert insurerend insert in the
7appropriate categories shall initially be based on the written
8premium of each insurer as shown in the latest year’s annual
9financial statement on file with the commissioner.begin delete Theend delete

10begin insert(3)end insertbegin insertend insertbegin insertTheend insert initial premium shall be adjusted by applying the same
11rate of premium charge as initially used to each insurer’s written
12premium as shown on the annual statement for the second year
13following the year on which the initial premium charge was based.
14begin delete Theend delete

15begin insert(4)end insertbegin insertend insertbegin insert(A)end insertbegin insertend insertbegin insertTheend insert difference between the initial premium charge and
16the adjusted premium charge shall be charged or credited to each
17member insurer by the association as soon as practical after the
18filing of the annual statements of the member insurers with the
19commissioner for the year on which the adjusted premium is based.
20begin delete Anyend delete

21begin insert(B)end insertbegin insertend insertbegin insertAnyend insert credit due in a specific category to a member insurer
22as a result of the adjusted premium calculation may be refunded
23to the member insurer at the discretion of the association if the
24member insurer has agreed with the commissioner to no longer
25write insurance in that category but has not withdrawn from the
26state and surrendered its certificate of authority. However, in the
27case of an insurer that was a member insurer when the initial
28premium charge was made and that paid the initial assessment but
29is no longer a member insurer at the time of the adjusted premium
30charge by reason of its insolvency or its withdrawal from the state
31 and surrender of its certificate of authority to transact insurance
32in this state, any credit accruing to that insurer shall be refunded
33to it by the association.begin delete “Netend delete

34begin insert(c)end insertbegin insertend insertbegin insert(1)end insertbegin insertend insertbegin insertFor purposes of this section, “netend insert direct written
35premiums”begin delete shall meanend deletebegin insert meansend insert the amount of gross premiums, less
36return premiums, received in that calendar year upon business
37done in this state, other than premiums received for reinsurance.
38begin delete Inend delete

39begin insert(2)end insertbegin insertend insertbegin insertInend insert cases of a dispute as to the amount of the net direct written
40premium between the association and one of itsbegin delete membersend deletebegin insert memberend insert
P5    1begin insert insurers,end insert the written decision of the commissioner shall be final.
2begin delete Theend delete

3begin insert(d)end insertbegin insertend insertbegin insert(1)end insertbegin insertend insertbegin insertTheend insert premium charged to any member insurer for any of
4the three categories or a category established by the association
5shall not be more than 2 percent of the net direct premium written
6in that category in this state by that memberbegin insert insurerend insert per year,
7starting on January 1, 2003, until December 31, 2007, and
8thereafter shall be 1 percent per year, until January 1, 2015.
9begin delete Commencingend delete

10begin insert(2)end insertbegin insertend insertbegin insertCommencingend insert January 1, 2015, the premium charged to any
11member insurer for any of the three categories or a category
12established by the association shall not be more than 2 percent of
13the net direct written premium unless there are bonds outstanding
14that were issued pursuant to Article 14.25 (commencing with
15Section 1063.50) or Article 14.26 (commencing with Section
161063.70).begin delete Ifend delete

17begin insert(3)end insertbegin insertend insertbegin insertIfend insert bonds issued pursuant to either article are outstanding, the
18premium charged to a member insurer for the category for which
19the bond proceeds are being used to pay claims and expenses shall
20not be more than 1 percent of the net direct written premium for
21that category.begin delete Theend delete

22begin insert(e)end insertbegin insertend insertbegin insert(1)end insertbegin insertend insertbegin insertTheend insert association may exempt or defer, in whole or in
23part, the premium charge of any member insurer, if the premium
24charge would cause the member insurer’s financial statement to
25reflect an amount of capital or surplus less than the minimum
26amounts required for a certificate of authority by any jurisdiction
27in which the member insurer is authorized to transact insurance.
28However, during the period of deferment, no dividends shall be
29paid to shareholders or policyholders by the company whose
30premium charge was deferred.begin delete Deferredend delete

31begin insert(2)end insertbegin insertend insertbegin insertDeferredend insert premium charges shall be paid when the payment
32will not reduce capital or surplus below required minimums. These
33payments shall be credited against future premium charges to those
34companies receiving larger premium charges by virtue of the
35deferment.begin delete Afterend delete

36begin insert(f)end insertbegin insertend insertbegin insertAfterend insert all covered claims of the insolvent insurer and expenses
37of administration have been paid, any unused premiums and any
38reimbursements or claims dividends from the liquidator remaining
39in any category shall be retained by the association and applied to
40reduce future premium charges in the appropriate category.
P6    1However, an insurerbegin delete whichend deletebegin insert thatend insert ceases to be a member of the
2association, other than an insurer that has become insolvent or has
3withdrawn from the state and has surrendered its certificate of
4authority following an initial assessment that is entitled to a refund
5based upon an adjusted assessment as provided above in this
6section, shall have no right to a refund of any premium previously
7remitted to the association.begin delete Theend delete

8begin insert(g)end insertbegin insertend insertbegin insertTheend insert commissioner may suspend or revoke the certificate of
9authority to transact business in this state of a member insurer
10begin delete whichend deletebegin insert thatend insert fails to pay a premium when due and after demand has
11been made.

begin delete

12 Interest

end delete

13begin insert(h)end insertbegin insertend insertbegin insertInterestend insert at a rate equal to the current federal reserve discount
14rate plus 212 percent per annum shall be added to the premium of
15any member insurerbegin delete whichend deletebegin insert thatend insert fails to submit the premium
16 requested by the association within 30 days after the mailing
17request. However, in no event shall the interest rate exceed the
18legal maximum.

begin insert

19(i) This section shall apply only to premium charges paid prior
20to January 1, 2017.

end insert
begin insert

21(j) This section shall remain in effect only until January 1, 2020,
22and as of that date is repealed, unless a later enacted statute, that
23is enacted before January 1, 2020, deletes or extends that date.

end insert
24begin insert

begin insertSEC. 2.end insert  

end insert

begin insertSection 1063.5 is added to the end insertbegin insertInsurance Codeend insertbegin insert, to
25read:end insert

begin insert
26

begin insert1063.5.end insert  

(a) (1) To the extent necessary to secure funds for the
27association for payment of the administrative expenses of the
28association, covered claims of insolvent insurers, and for payment
29of reasonable costs of adjusting the claims, the association shall
30collect premium payments from its member insurers sufficient to
31discharge its obligations.

32(2) The association shall allocate its claim payments and costs,
33incurred or estimated to be incurred, to one or more of the
34following categories:

35(A) Workers’ compensation claims.

36(B) Homeowners’ claims and automobile claims, including all
37of the following:

38(i) Automobile material damage.

39(ii) Automobile liability (both personal injury and death and
40property damage).

P7    1(iii) Medical payments.

2(iv) Uninsured motorist claims.

3(C) Claims other than workers’ compensation, homeowners’,
4and automobile, as defined above.

5(3) Separate premium payments shall be required for each
6category.

7(4) The premium payments for each category shall be used to
8pay the claims and costs allocated to that category.

9(b)(1) The rate of premium charged shall be a uniform
10percentage of net direct written premium in the preceding calendar
11year applicable to that category.

12(2) (A) The rate of premium charges to each member insurer
13in the appropriate categories shall be based on the net direct
14written premium of each member insurer as shown in the latest
15year’s annual financial statement on file with the commissioner.

16(B) Any credit due in a specific category to a member insurer
17may be used as an offset against any subsequent premium charge
18in that category and may be refunded to the member insurer at the
19discretion of the association if the member insurer has agreed with
20the commissioner to no longer write insurance in that category
21but has not withdrawn from the state and surrendered its certificate
22of authority. However, in the case of an insurer that was a member
23insurer when the premium charge was made and that paid the
24premium charge but is no longer a member insurer by reason of
25its insolvency or its withdrawal from the state and surrender of
26its certificate of authority to transact insurance in this state, any
27credit accruing to that insurer shall be refunded to it by the
28association.

29(c) (1) For purposes of this section, “net direct written
30premiums” means the amount of gross premiums, less return
31premiums, received in that calendar year upon business done in
32this state, other than premiums received for reinsurance.

33(2) In cases of a dispute as to the amount of the net direct written
34premium between the association and one of its member insurers,
35the written decision of the commissioner shall be final.

36(d) In charging premiums to member insurers, the association
37shall adjust, if necessary, the net direct written premiums shown
38on a member insurer’s annual statement by excluding any
39premiums written for any lines of insurance or types of coverage
P8    1not covered by this article under paragraph (3) of subdivision (c)
2of Section 1063.1.

3(e) (1) The premium charged to any member insurer for any
4of the three categories or a category established by the association
5shall not be more than 2 percent of the net direct written premium
6unless there are bonds outstanding that were issued pursuant to
7Article 14.25 (commencing with Section 1063.50) or Article 14.26
8(commencing with Section 1063.70).

9(2) If bonds issued pursuant to either article are outstanding,
10the premium charged to a member insurer for the category for
11which the bond proceeds are being used to pay claims and expenses
12shall not be more than 1 percent of the net direct written premium
13for that category.

14(f) (1) The association may exempt or defer, in whole or in part,
15the premium charge of any member insurer, if the premium charge
16would cause the member insurer’s financial statement to reflect
17an amount of capital or surplus less than the minimum amounts
18required for a certificate of authority by any jurisdiction in which
19the member insurer is authorized to transact insurance. However,
20during the period of deferment, no dividends shall be paid to
21shareholders or policyholders by the company whose premium
22charge was deferred.

23(2) Deferred premium charges shall be paid when the payment
24will not reduce capital or surplus below required minimums.

25(g) After all covered claims of insolvent insurers and expenses
26of administration have been paid, any unused premiums and any
27reimbursements or claims dividends from liquidators remaining
28in any category shall be retained by the association and applied
29to reduce future premium charges in the appropriate category.

30(h) The commissioner may suspend or revoke the certificate of
31authority to transact business in this state of a member insurer
32that fails to pay a premium when due and after demand has been
33made.

34(i) Interest at a rate equal to the current federal reserve discount
35rate plus 212 percent per annum shall be added to the premium
36of any member insurer that fails to submit the premium requested
37by the association within 30 days after the mailing request.
38However, in no event shall the interest rate exceed the legal
39maximum.

P9    1(j) This section shall apply only to premium charges paid on or
2after January 1, 2017.

end insert
3begin insert

begin insertSEC. 3.end insert  

end insert

begin insertSection 1063.14 of the end insertbegin insertInsurance Codeend insertbegin insert is amended
4and renumbered, to immediately precede Section 1063.14 of the
5Insurance Code, to read:end insert

6

begin delete1063.14.end delete
7begin insert1063.135.end insert  

(a) The plan of operation adopted pursuant to
8subdivision (c) of Section 1063 shall contain provisions whereby
9each member insurer is required to recoup over a reasonable length
10of time a sum reasonably calculated to recoup the assessments
11paid by the member insurer under this article by way of a surcharge
12on premiums charged for insurance policies to which this article
13applies. Amounts recouped shall not be considered premiums for
14any other purpose, including the computation of gross premium
15tax or agents’ commission.

16(b) The amount of any surcharge shall be separately stated on
17either a billing or policy declaration sent to an insured. The
18association shall determine the rate of the surcharge and the
19collection period for each category and these shall be mandatory
20for all member insurers of the association who write business in
21those categories. Member insurers who collect surcharges in excess
22of premiums paid pursuant to Sectionbegin delete 1063.5end deletebegin insert 1063.45end insert for an
23insolvent insurer shall remit the excess to the association as an
24additional premium within 30 days after the association has
25determined the amount of the excess recoupment and given notice
26to the memberbegin insert insurerend insert of that amount. The excess shall be applied
27to reduce future premium charges in the appropriate category.

28(c) The plan of operation may permit a member insurer to omit
29collection of the surcharge from its insureds when the expense of
30collecting the surcharge would exceed the amount of the surcharge.
31However, nothing in this section shall relieve the member insurer
32of its obligation to recoup the amount of surcharge otherwise
33collectible.

begin insert

34(d) This section shall apply only to premium charges paid prior
35to January 1, 2017.

end insert
begin insert

36(e) This section shall remain in effect only until January 1, 2020,
37and as of that date is repealed, unless a later enacted statute, that
38is enacted before January 1, 2020, deletes or extends that date.

end insert
39begin insert

begin insertSEC. 4.end insert  

end insert

begin insertSection 1063.14 is added to the end insertbegin insertInsurance Codeend insertbegin insert, to
40read:end insert

begin insert
P10   1

begin insert1063.14.end insert  

(a) (1) The plan of operation adopted pursuant to
2subdivision (c) of Section 1063 shall contain provisions whereby
3each member insurer is required to recoup in the year following
4the premium charge a sum calculated to recoup the premium
5charge paid by the member insurer under this article by way of a
6surcharge on premiums charged for insurance policies to which
7this article applies.

8(2) Amounts recouped shall not be considered premiums for
9any other purpose, including the computation of gross premium
10tax or agents’ commission.

11(b) (1) The amount of any surcharge shall be separately stated
12on either a billing or policy declaration sent to an insured. The
13association shall determine the rate of the surcharge and the
14collection period for each category, and these shall be mandatory
15for all member insurers of the association who write business in
16those categories.

17(2) Each member insurer shall file a report in accordance with
18the provisions of the plan of operation indicating the amount of
19surcharges it has collected.

20(A) Member insurers who collect surcharges in excess of
21premium charges paid in the preceding year pursuant to Section
221063.5 shall remit the excess to the association as an additional
23premium within 30 days after the association has determined the
24amount of the excess recoupment and given notice to the member
25insurer of that amount. The excess shall be applied to reduce future
26premium charges in the appropriate category.

27(B) Member insurers who report surcharge collections that are
28less than what they paid in the preceding year’s premium charge
29shall receive reimbursement from the association for the shortfall
30in surcharge collection.

31(c) (1) The plan of operation may permit a member insurer to
32omit collection of the surcharge from its insureds when the expense
33of collecting the surcharge would exceed the amount of the
34surcharge.

35(2) A member insurer electing to omit collecting surcharges
36from any of its insureds shall not be entitled to any reimbursement
37from the association pursuant to subdivision (b).

38(3) However, nothing in this section shall relieve the member
39insurer of its obligation to recoup the amount of surcharge
40otherwise collectible.

P11   1(d) This section shall apply only to premium charges paid on
2or after January 1, 2017.

end insert
begin delete
3

SECTION 1.  

Section 38.5 of the Insurance Code, as amended
4by Section 4 of Chapter 369 of the Statutes of 2013, is amended
5to read:

6

38.5.  

(a) A written notice required to be given or mailed to a
7person by an insurer relating to any insurance on risks or on
8operations in this state not excepted by subdivision (a), (b), (c),
9(d), (e), or (g) of Section 1851 from the coverage of Chapter 9
10(commencing with Section 1850.4) of Part 2 of Division 1 of this
11code may, if not excluded by subdivision (b) or (c) of Section
121633.3 of the Civil Code, be provided by electronic transmission
13 pursuant to Title 2.5 (commencing with Section 1633.1) of Part 2
14of Division 3 of the Civil Code, if each party has agreed to conduct
15the transaction by electronic means pursuant to Section 1633.5 of
16the Civil Code. The affidavit of the person who initiated the
17electronic transmission, stating the facts of that transmission into
18an information processing system outside of the control of the
19sender or of a person that sent the electronic record on behalf of
20the sender, is prima facie evidence that the notice was transmitted
21and shall be sufficient proof of notice. A notice provided by
22electronic transmission shall be treated as if mailed or given for
23the purposes of any provision of this code, except as provided by
24subdivision (g) of Section 1633.15 of the Civil Code. The insurance
25company shall maintain a system for confirming that a notice or
26document that is to be provided by electronic means has been sent
27in a manner consistent with Section 1633.15 of the Civil Code. A
28valid electronic signature shall be sufficient for any provision of
29law requiring a written signature. The insurance company shall
30retain a copy of the confirmation and electronic signature, when
31either is required, with the policy information so that they are
32retrievable upon request by the Department of Insurance while the
33policy is in force and for five years thereafter.

34(b) The offer of renewal required by Sections 663 and 678, the
35notice of conditional renewal required by Section 678.1, and the
36offer of coverage or renewal or any disclosure required by Section
3710086 and the offer of renewal for a workers’ compensation policy
38may be provided by electronic transmission if an insurer complies
39with all of the following:

P12   1(1) An insurer, or insurer’s representative, acquires the consent
2of the insured to opt in to receive the offer, notice, or disclosure
3by electronic transmission, and the insured has not withdrawn that
4consent, prior to providing the offer, notice, or disclosure by
5electronic transmission. An insured’s consent may be acquired
6verbally, in writing, or electronically. If consent is acquired
7verbally, the insurer shall confirm consent in writing or
8electronically. The insurer shall retain a record of the insured’s
9consent to receive the offer, notice, or disclosure by electronic
10transmission with the policy information so that it is retrievable
11upon request by the Department of Insurance while the policy is
12in force and for five years thereafter.

13(2) An insurer discloses, in writing or electronically, to the
14insured all of the following:

15(A) The opt in to receive the offer, notice, or disclosure by
16electronic transmission is voluntary.

17(B) That the insured may opt out of receiving the offer, notice,
18or disclosure by electronic transmission at any time, and the process
19or system for the insured to opt out.

20(C)  A description of the offer, notice, or disclosure that the
21insured will receive by electronic transmission.

22(D) The process or system to report a change or correction in
23the insured’s email address.

24(E) The insurer’s contact information, which includes, but is
25not limited to, a toll-free number or an insurer’s Internet Web site
26address.

27(3) An insurer shall include the insured’s email address on the
28policy declaration page.

29(4)  An insurer shall annually provide one free printed copy of
30any offer, notice, or disclosure described in this subdivision upon
31request by the insured.

32(5) An insurer shall maintain a process or system that can
33demonstrate that the offer, notice, or disclosure provided by
34electronic transmission was both sent and received consistent with
35Section 1633.15 of the Civil Code. If a different method of sending
36or receiving is agreed upon by the insurer and the insured pursuant
37to Section 1633.15 of the Civil Code, an insurer shall comply with
38the provisions of this subdivision. The insurer shall retain and
39document information so that the documentation and information
40is retrievable upon request by the Department of Insurance while
P13   1the current policy is in force and for five years thereafter related
2to its process or system demonstrating that the offer, notice, or
3disclosure provided by electronic transmission was sent to the
4insured by the applicable statutory regular mail delivery deadlines
5and received electronically. The offer, notice, or disclosure
6provided by electronic transmission shall be treated as if mailed
7so long as the insurer delivers it to the insured in compliance with
8the applicable statutory regular mail delivery deadlines.

9(A) Acceptable methods for an insurer to demonstrate that the
10offer, notice, or disclosure was sent to the insured include simple
11mail transfer protocol server log files indicating transmission, or
12other methodologies indicating sent transmission consistent with
13standards set forth in Section 1633.15 of the Civil Code.

14(B) Acceptable methods for an insurer to demonstrate that the
15offer, notice, or disclosure was received by the insured include
16server log files indicating that the email or application has been
17received, or log files showing that the insured logged into his or
18her secured account with the insurer, or other methodologies
19indicating received transmission consistent with standards set forth
20in Section 1633.15 of the Civil Code.

21(6) If the offer, notice, or disclosure is not delivered directly to
22the electronic address designated by the insured, but placed at an
23electronic address accessible to the insured, an insurer shall notify
24the insured in plain, clear, and conspicuous language at the
25electronic address designated by the insured that describes the
26offer, notice, or disclosure, informs that insured that it is available
27at another location, and provides instructions to the insured as to
28how to obtain the offer, notice, or disclosure.

29(7) (A) Upon an insurer receiving information indicating that
30the offer, notice, or disclosure sent by electronic transmission was
31not received by the insured, the insurer shall, within two business
32days, either clause (i) or (ii):

33(i) Contact the insured to confirm or update the insured’s email
34address and resend the offer, notice, or disclosure by electronic
35transmission. If the insurer elects to resend the offer, notice, or
36disclosure by electronic transmission, the insurer shall demonstrate
37the transmission was received by the insured, pursuant to paragraph
38(5). If the insurer is unable to confirm or update the insured’s email
39address, the insurer shall resend the offer, notice, or disclosure by
40 regular mail to the insured at the address shown on the policy.

P14   1(ii) Resend the offer, notice, or disclosure initially provided by
2electronic transmission by regular mail to the insured at the address
3shown on the policy.

4(B) If the insurer sends the first electronic offer, notice, or
5disclosure within the time period required by law and the insurer
6complies with both paragraph (5) and subparagraph (A) of this
7paragraph, the electronic offer, notice, or disclosure sent pursuant
8to clause (i) or (ii) of subparagraph (A) shall be treated as if mailed
9in compliance with the applicable statutory regular mail delivery
10deadlines.

11(8) On or before January 1, 2018, the commissioner shall submit
12a report to the Governor and to the committees of the Senate and
13Assembly having jurisdiction over insurance and the judiciary,
14 regarding the impact and implementation of the authorization of
15the electronic transmission of certain insurance renewal offers,
16notices, or disclosures as authorized by this section. The report
17shall include input from insurers, consumers, and consumer
18organizations, and shall include an assessment of the department’s
19experience pertaining to the authorization of the electronic
20transmission of insurance renewals as authorized by this section.

21(c) The department may suspend an insurer from providing
22offers, notices, or disclosures by electronic transmission if there
23is a pattern or practices that demonstrate the insurer has failed to
24comply with the requirements of this section. An insurer may
25appeal the suspension and resume its electronic transmission of
26offers, notices, or disclosures upon communication from the
27department that the changes the insurer made to its process or
28system to comply with the requirements of this section are
29 satisfactory.

30(d) This section shall remain in effect only until January 1, 2019,
31and as of that date is repealed, unless a later enacted statute, that
32is enacted before January 1, 2019, deletes or extends that date.

33

SEC. 2.  

Section 38.5 of the Insurance Code, as added by
34Section 5 of Chapter 369 of the Statutes of 2013, is amended to
35read:

36

38.5.  

(a) A written notice required to be given or mailed to a
37person by an insurer relating to any insurance on risks or on
38operations in this state not excepted by Section 1851 from the
39coverage of Chapter 9 (commencing with Section 1850.4) of Part
402 of Division 1 of this code may, if not excluded by subdivision
P15   1(b) or (c) of Section 1633.3 of the Civil Code, be provided by
2electronic transmission pursuant to Title 2.5 (commencing with
3Section 1633.1) of Part 2 of Division 3 of the Civil Code, if each
4party has agreed to conduct the transaction by electronic means
5pursuant to Section 1633.5 of the Civil Code. The affidavit of the
6person who initiated the electronic transmission, stating the facts
7of that transmission into an information processing system outside
8of the control of the sender or of a person that sent the electronic
9record on behalf of the sender, is prima facie evidence that the
10notice was transmitted and shall be sufficient proof of notice. A
11notice provided by electronic transmission shall be treated as if
12mailed or given for the purposes of any provision of this code,
13except as provided by subdivision (g) of Section 1633.15 of the
14Civil Code. The insurance company shall maintain a system for
15confirming that a notice or document that is to be provided by
16electronic means has been sent in a manner consistent with Section
171633.15 of the Civil Code. A valid electronic signature shall be
18sufficient for any provision of law requiring a written signature.
19The insurance company shall retain a copy of the confirmation
20and electronic signature, when either is required, with the policy
21information so that they are retrievable upon request by the
22Department of Insurance while the policy is in force and for five
23years thereafter.

24(b) This section shall become operative on January 1, 2019.

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