BILL ANALYSIS Ó ----------------------------------------------------------------- |SENATE RULES COMMITTEE | AB 2744| |Office of Senate Floor Analyses | | |(916) 651-1520 Fax: (916) | | |327-4478 | | ----------------------------------------------------------------- THIRD READING Bill No: AB 2744 Author: Gordon (D), et al. Amended: 8/8/16 in Senate Vote: 21 SENATE BUS., PROF. & ECON. DEV. COMMITTEE: 6-0, 6/13/16 AYES: Hill, Block, Gaines, Galgiani, Mendoza, Wieckowski NO VOTE RECORDED: Bates, Hernandez, Jackson SENATE APPROPRIATIONS COMMITTEE: Senate Rule 28.8 ASSEMBLY FLOOR: 78-0, 5/12/16 (Consent) - See last page for vote SUBJECT: Healing arts: referrals SOURCE: The Internet Association DIGEST: This bill clarifies that certain types of advertising do not constitute a referral when the third party advertiser does not recommend, endorse, or otherwise select a healing arts licensee, as specified. Senate Floor Amendments of 8/8/16 clarify the conditions under which a licensee may advertise services through a third party advertiser and not have the solicitation be considered a referral. ANALYSIS: AB 2744 Page 2 Existing law: 1) Declares it unlawful for any person, association, or corporation to establish, conduct or maintain a referral agency or to refer any person for remuneration to any extended care, skilled nursing home or intermediate care facility or a distinct part of a facility providing extended care, skilled nursing home care, or intermediate care, without first having obtained a written license from the State Director of Health Services or from an inspection service, as specified. (Health and Safety Code (HSC) Section 1400) 2) Defines "referral agency" for purposes of the HSC to mean a private, profit or nonprofit agency engaged in the business of referring persons for remuneration to any extended care, skilled nursing home or intermediate care facility or a distinct part of a facility providing extended care, skilled nursing home care, or intermediate care. (HSC § 1401) 3) Declares unlawful, except as allowed for referral agencies licensed under HSC, the offer, delivery, receipt, or acceptance by any healing arts licensee of any rebate, refund, commission, preference, patronage dividend, discount, or other consideration, whether in the form of money or otherwise, as compensation or inducement for referring patients, clients, or customers to any person, irrespective of any membership, proprietary interest, or coownership in or with any person to whom these patients, clients, or customers are referred. (Business and Professions Code (BPC) § 650 (a)) 4) States that the payment or receipt of consideration for services other than the referral of patients which is based on a percentage of gross revenue or similar type of contractual arrangement shall not be unlawful if the consideration is commensurate with the value of the services furnished or with the fair rental value of any premises or equipment leased or provided by the recipient to the payer. (BPC § 650 (b)) 5) Defines basic health care services as physician services, including consultation and referral; hospital inpatient services and ambulatory care services; diagnostic laboratory AB 2744 Page 3 and diagnostic and therapeutic radiologic services; home health services; preventive health services; emergency health care services, including ambulance and ambulance transport services and out-of-area coverage; and hospice care. (HSC § 1345 (b)) This bill: 1)Clarifies that, notwithstanding any other law, the payment or receipt of consideration for advertising in which a licensee offers or sells services through a third party advertiser, shall not constitute a referral of patients when the third party advertiser does not itself recommend, endorse, or otherwise select a licensee. 2)Requires the fee paid to the third-party advertiser be commensurate with the service provided by the third-party advertiser. 3)Requires the purchaser to receive a refund of the full purchase price, as determined by the terms of the advertising service agreement between the third-party advertiser and the licensee, if the licensee determines after consultation with the purchaser that: a) the service is not appropriate for the purchaser, or b) if the purchaser elects not to receive the service for any reason and requests a refund. 4)Requires the licensee to disclose in the advertisement that a consultation is required and that the purchaser will receive a refund if not eligible to receive the service. 5)States that this bill shall not apply to basic health care services, as specified, or essential health benefits, as specified. 6)Requires the entity providing the advertising to be able to demonstrate that the licensee consented in writing to the requirements of this bill. AB 2744 Page 4 7)Requires a third party advertiser to make available to prospective purchasers advertisements for services of all licensees then advertising through the third-party advertiser in the applicable geographic region. 8)Requires the licensee to disclose the regular, nondiscounted price for the service in any advertisement offering a discount price for a service. Background Current law authorizes and establishes parameters for healing arts professionals to advertise their services and, in a separate provision of law, prohibits rebates for patient referrals. Current law does not appear to anticipate new forms of advertising which offer prepaid services in the form of vouchers. In this model, a healing arts licensee contracts with a third party advertiser to establish a voucher for the licensee's services at a certain price and for a certain time period, which is then marketed by the advertiser. For each voucher sold, the third party advertiser takes a portion of the cost of the voucher as its advertising and marketing fee. The third party advertiser is not paid upon redemption, nor does it recommend, endorse, or otherwise select a licensee. Once a consumer purchases a voucher, the consumer contacts the licensee to set an appointment, just as they would if responding to any other form of advertisement. Advertising vs. Referral. Critical to the inquiry as to the legality of voucher advertising services is the issue of "referral." A 1994 Attorney General opinion (93-807) stated the following about the nature of referrals, in regards to a question about whether a for-profit podiatry telephone referral service may direct callers to podiatrists based on the amount a participating podiatrist pays: The referral plan about which inquiry is made [a dental referral plan] fits squarely within the section's broad prohibition. The verb `refer' is defined as `to send or direct for treatment, aid, information, decision' (Webster's Third New Internat. Dict. (1971 ed.) at p. 1907, def. (2a)) and a `referral' as `the process of directing . . . a patient . . . to an appropriate specialist or agency AB 2744 Page 5 for definitive treatment' (id., at p. 1908, def. (1b)). The phrase `referral of patients' used in section 650 may thus be thought of as the process whereby a third party independent entity who initially has contact with a person in need of health care first selects a professional to render the same and then in turn places the prospective patient in contact with that professional for the receipt of treatment. In other words it is the selection of a dentist to provide professional services for a patient by someone other than the patient or dentist (or their employees or agents on their behalf) that constitutes the `referring of patients' under section 650. ? As we have seen section 650 was designed to ensure that that selection and subsequent reference would not be tainted by the receipt of a fee and that the patient would not pay more for the ultimate services he receives because of it. . . . Inasmuch as in the process described herein consideration is paid to obtain the advantage of being selected by the referral service to be the treating professional, a violation of section 650 occurs. This bill specifies that a referral does not occur if a third party advertiser does not itself recommend, endorse, or otherwise select a licensee, and that the third party advertiser makes available all licensees advertising within an applicable geographic region. Also significant to the distinction between referral services and advertising is the notion that consumers were being intentionally or unintentionally misled about the nature of referral services - that they were screening licensees and endorsing those recommended, or selected only certain practitioners over others for quality reasons, rather than because a licensee paid the service. To the extent that it is obvious that the voucher is a solicitation and the third party advertiser does not discriminate between licensees based on advertising fees paid within a reasonable geographic region, these forms of advertising should not trigger referral concerns. FISCAL EFFECT: Appropriation: No Fiscal Com.:YesLocal: No AB 2744 Page 6 SUPPORT: (Verified8/9/16) The Internet Association (source) Groupon OPPOSITION: (Verified8/10/16) California Society of Plastic Surgeons ARGUMENTS IN SUPPORT: The Internet Association writes, "Current law generally prohibits a licensed healing arts professional from paying or receiving compensation for the referral of a patient. This law was designed to prevent patient referrals based on financial motives - which were frequently undisclosed - rather than the patient's best interests. Internet advertising is not a patient referral, any more than is traditional advertising, such as an ad in the Yellow Pages or Penny Saver. Nor does Internet advertising implicate the policy concerns underlying California's prohibition on paid patient referrals." ARGUMENTS IN OPPOSITION: The California Society of Plastic Surgeons (CSPS) writes, "CSPS is opposed to the proliferation of medical offerings online which are touting significant discounts as a means to obtain patients via online websites." ASSEMBLY FLOOR: 78-0, 5/12/16 AYES: Achadjian, Alejo, Travis Allen, Arambula, Atkins, Baker, Bigelow, Bloom, Bonilla, Bonta, Brough, Brown, Calderon, Campos, Chang, Chau, Chávez, Chiu, Chu, Cooley, Cooper, Dababneh, Dahle, Daly, Dodd, Eggman, Frazier, Beth Gaines, Gallagher, Cristina Garcia, Eduardo Garcia, Gatto, Gipson, Gomez, Gonzalez, Gordon, Gray, Grove, Hadley, Harper, Roger Hernández, Holden, Irwin, Jones, Kim, Lackey, Levine, Linder, Lopez, Low, Maienschein, Mathis, Mayes, McCarty, Medina, Melendez, Mullin, Nazarian, Obernolte, O'Donnell, Olsen, Patterson, Quirk, Ridley-Thomas, Rodriguez, Salas, Santiago, Steinorth, Mark Stone, Thurmond, Ting, Wagner, Waldron, Weber, Wilk, Williams, Wood, Rendon AB 2744 Page 7 NO VOTE RECORDED: Burke, Jones-Sawyer Prepared by:Sarah Huchel / B., P. & E.D. / (916) 651-4104 8/10/16 15:55:03 **** END ****