BILL ANALYSIS Ó SB 269 Page 1 Date of Hearing: January 19, 2016 ASSEMBLY COMMITTEE ON JUDICIARY Mark Stone, Chair SB 269 (Roth) - As Amended January 11, 2016 As Proposed to be Amended SENATE VOTE: NOT RELEVANT SUBJECT: CIVIL RIGHTS: DISABILITY ACCESS KEY ISSUES: 1)Should existing state laws governing construction-related accessibility claims be modified to create a rebuttable presumption that certain specified "technical violations" of construction-related accessibility standards do not cause a person difficulty, discomfort or embarrassment for the purpose of an award of minimum statutory damages, where the defendant is a small business, the defendant has, within 15 days of the service of a summons and complaint, corrected all of the technical violations that are the basis of the claim? 2)Should a business with 50 or fewer employees be protected from liability for minimum statutory damages in a construction-related accessibility claim during the 120-day period after the business has obtained an inspection of its SB 269 Page 2 premises by a Certified access specialist, allowing the business to identify and correct violations during that period under certain conditions? 3)Should the above changes in the law take effect immediately and apply to construction-related accessibility claims filed on or after the date when this bill becomes law? SYNOPSIS In its original form and as approved by the Senate last year, this bill would have allowed a person who successfully petitions for a third party to be appointed as a conservator and that person's attorney to be compensated by the conservatee. On January 11th of this year, the bill was amended to remove its entire contents and add the current language, which is very similar to last year's SB 251 (Roth), dealing with construction-related accessibility claims, that was vetoed by the governor. According to the author, the bill is necessary because many small businesses remain out of compliance with longstanding state and federal disability access laws, leaving them vulnerable to lawsuits. Some of these suits, the author and supporters allege (and even some of the opponents concede), are brought by plaintiffs for personal financial benefit, not out of a desire to improve access for disabled consumers and have access barriers removed, and some of these suits are brought against businesses that are willing to comply but are hampered by the complexity of the law. Disability rights advocates (and this Committee) have opposed prior efforts to give defendants the right to cure violations of the law after they are sued, but agree with the supporters on a number of points, including that many businesses are not in compliance with access laws despite these laws' long-standing existence and that many lawsuits are filed, some by plaintiffs seeking monetary recovery, rather than improved access. Disability advocates, in opposition to the SB 269 Page 3 bill, argue that they have supported prior legislation to increase business awareness of access obligations, improve voluntary compliance, and reward responsible behavior and that those reforms should be furthered, not circumvented. Opponents argue that this bill singles out people with disabilities for unprecedented obstacles to the enforcement of their civil rights, deprives them of a remedy for actual violations, and will deter, rather than encourage, compliance with disability discrimination laws. Moreover, opponents state that the promise of the bill may be misleadingly unattainable because the requirements it would impose are inconsistent with federal disability discrimination law and therefore would not preclude many of the lawsuits (in federal court) against which businesses seek protection. The author of this bill asserts that additional tools are necessary to protect small businesses from high-frequency litigants and to encourage compliance with the 25 year-old state and federal laws. Therefore, the author proposes a number of changes to the law in this bill that provide financial relief to small businesses, and encourage compliance by businesses with construction-related accessibility standards so that disabled consumers can exercise their civil rights to fully and equally access all of the public accommodations in the state. Specifically, in its most significant provision, this bill, like SB 251, protects a qualified business from liability for minimum statutory damages in a construction-related accessibility claim for the 120-day period after the business has obtained an inspection of its premises by a CASp, allowing the business to identify and correct violations during that period under certain conditions, including the following: 1) The structure or area of the alleged violation was the subject of an inspection report indicating "CASp determination pending" or "Inspected by a CASp"; 2) The inspection predates the filing of the claim by, or receipt of a demand letter; and 3) The defendant corrects, within 120 days of the date of the inspection, all construction-related violations in the area or structure inspected by the CASp that are noted in the CASp report and SB 269 Page 4 which are the basis of the claim. Unlike SB 251, which made this provision applicable to all businesses with 100 or fewer employees, this bill limits the provision to those businesses with 50 or fewer employees. Like SB 251, this bill also establishes a rebuttable presumption that certain "technical violations" do not cause a person difficulty, discomfort or embarrassment for the purpose of an award of minimum statutory damages in a construction-related accessibility claim, where the defendant is a small business, the defendant has, within 15 days of the service of a summons and complaint asserting a construction-related accessibility claim or receipt of a written notice, whichever is earlier, corrected all of the technical violations that are the basis of the claim, and the claim is based on a number of specified violations, such as the lack of exterior signs; the order in which parking signs are placed or the exact location or wording of parking signs; the color of parking signs; the color of parking lot striping; faded, chipped, damaged or deteriorated paint in otherwise fully compliant parking spaces and passenger access aisles in parking lots; and the presence or condition of detectable warning surfaces (also known as "truncated domes") on ramps, except where the ramp is part of a pedestrian path of travel that intersects with a vehicular lane or other hazardous area. The author proposes to add an Urgency Clause and co-authors to the bill so that most of its provisions will take effect immediately upon being signed into law. The amendments specify that while the "technical violations" provision and the 120-day protection from liability for minimum statutory damages provision take effect immediately, they only apply to complaints that are filed on or after the day when this bill takes effect. Supported by Consumer Attorneys of California, the Civil Justice Association of California, the California Chamber of Commerce and other business groups, the bill is opposed by Disability Rights California. If this bill passes out of this Committee, SB 269 Page 5 it will be referred to the Assembly Appropriations Committee. SUMMARY: Makes a number of changes to provide financial relief to businesses, and encourage compliance with construction-related accessibility standards so that disabled consumers can exercise their rights to fully and equally access public accommodations in the state. Specifically, in its primary provisions, this bill: 1)Establishes a presumption that certain "technical violations" are presumed to not cause a person difficulty, discomfort or embarrassment for the purpose of an award of minimum statutory damages in a construction-related accessibility claim, where the defendant is a small business (with 25 or fewer employees), the defendant has corrected, within 15 days of the service of a summons and complaint asserting a construction-related accessibility claim or receipt of a written notice, whichever is earlier, all of the technical violations that are the basis of the claim, and the claim is based on one or more of the following violations: a) Interior signs, other than directional signs or signs that identify the location of accessible elements, facilities, or features, when all such elements, facilities or features are accessible; b) The lack of exterior signs, other than parking signs and, directional signs (including, signs that indicate the location of accessible pathways or entrance and exit doors when not all pathways, entrance and exit doors are accessible); SB 269 Page 6 c) The order in which parking signs are placed or the exact location or wording of parking signs, provided that the parking sign is clearly visible and indicates the location of accessible parking and van-accessible parking; d) The color of parking signs, provided that the color of the background contrasts with the color of the information on the sign; e) The color of parking lot striping, provided that it exists and provides sufficient contrast with the surface upon which it is applied is reasonably visible; f) Faded, chipped, damaged or deteriorated paint in otherwise fully compliant parking spaces and passenger access aisles in parking lots, provided that it indicates the required dimensions of a parking space or access aisle in a manner that is reasonably visible; or g) The presence or condition of detectable warning surfaces on ramps, except where the ramp is part of a pedestrian path of travel that intersects with a vehicular lane or other hazardous area. 2)States that the above presumption affects the plaintiff's burden of proof and is rebuttable by evidence showing, by a preponderance of the evidence, that the plaintiff did, in fact, experience difficulty, discomfort, or embarrassment on the particular occasion as a result of one or more of the technical violations listed in 1) above. SB 269 Page 7 3)Protects a business with 50 or fewer employees from liability for minimum statutory damages in a construction-related accessibility claim made during the 120 day period after the business obtains an inspection of its premises by a Certified Access Specialist (CASp), allowing the business to identify and correct violations during that period, under specified conditions. 4)Requires a CASp to provide, within 30 days of the date when it is requested by a qualifying business, a copy of a report prepared pursuant to the provisions described in 4), above, to the business that requested it. 5)Requires a CASp to file, within ten days of inspecting a business pursuant to the provisions of this bill, a notice with the State Architect for listing on the State Architect's Internet Web site, indicating that the CASp has inspected the business, the name and address of the business, the date of the filing, the date of the inspection of the business, the name and license number of the CASp, and a description of the area or structure inspected by the CASp. 6)Provides that, notwithstanding any other law, a defendant who claims the benefit of the reduction of minimum statutory damages under this subdivision shall disclose the date and findings of any CASp inspection to a plaintiff if relevant to a claim or defense in an action. 7)Allows a defendant to assert the protection from liability for minimum statutory damages described in 3), above, only once for each area or structure inspected by a CASp, unless the inspected area or structure has undergone modifications or alterations that affect the compliance with construction-related accessibility standards of those areas after the date of the last inspection, and the defendant SB 269 Page 8 obtains an additional CASp inspection within 30 days of final approval by the building department or certificate of occupancy, as appropriate, regarding the modification or alterations. 8)Provides that if the defendant fails to correct, within 120 days of the date of the inspection, all construction-related violations in the area or structure inspected by the CASp that are noted in the CASp report, the defendant shall not receive any reduction of minimum statutory damages (allowing a business that qualifies for reduced minimum statutory damages may receive them for violations not noted in the CASp report). 9)Provides an exception to 8), above, when a building permit is required for the repairs which cannot reasonably be completed by the defendant within 120 days and the defendant is in the process of correcting the violations noted in the CASp report, as evidenced by having, at least, an active building permit necessary for the repairs to correct the violation that was noted, but not corrected, in the CASp report and all of the repairs are completed within 180 days of the date of the inspection. 10)Requires the State Architect to do the following: a) Publish and regularly update, on its existing Internet Web site, an easily accessible list of small businesses that have filed a notice that they have obtained a CASp inspection. b) Develop a process by which businesses may notify the State Architect of an inspection by a certified access specialist indicating "CASp determination pending" or "Inspected by a CASp," which shall include the date of the notification, the date of the inspection, and a description of the structure or area inspected. SB 269 Page 9 c) Develop a form for businesses to notify the public that the business has obtained a CASp inspection, which shall include the date of the notification, the date of the inspection, and a description of the structure or area inspected. 11)Provides that the "area or structure inspected" by a CASp means either the interior of the premises, the exterior of the premises, or the interior and exterior of the premises. EXISTING LAW: 1)Pursuant to federal law, under the Americans with Disabilities Act (ADA), provides that no individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person who owns, leases, or leases to, or operates a place of public accommodation. (42 U.S.C. Section 12182.) 2)Pursuant to the Unruh Civil Rights Act (Unruh), provides that all persons, regardless of sex, race, color, religion, ancestry, national origin, disability or medical condition, are entitled to the full and equal accommodations, advantages, facilities, privileges, or services in all business establishments of every kind whatsoever. A violation of the ADA also constitutes a violation of Unruh. A violation of this section subjects a person to actual damages incurred by an injured party, treble actual damages but not less than $4,000, and any attorney's fees as the court may determine to be proper. (Civil Code Section 51 et seq. All further statutory references are to the California Civil Code, unless otherwise indicated.) SB 269 Page 10 3)Provides that individuals with disabilities or medical conditions have the same right as the general public to the full and free use of the streets, highways, sidewalks, walkways, public buildings, medical facilities, including hospitals, clinics and physicians' offices, public facilities and other public places. It also provides that a violation of an individual's rights under the ADA constitutes a violation of state law. (Section 54.) 4)Provides that individuals with disabilities shall be entitled to full and equal access to public accommodations, subject only to the conditions and limitations established by law, or state or federal regulation, and applicable alike to all persons. It further provides that individuals with disabilities shall be entitled to full and equal access to all housing accommodations offered for rent or lease, subject to conditions and limitations established by law. (Section 54.1.) 5)Provides that a violation of the ADA also constitutes a violation of Section 54.1. A violation of Section 54.1 subjects a person to injunctive and actual damages - plus treble actual damages but not less than $1,000, and attorney's fees as the court deems proper. (Section 55.) 6)Provides the California Commission on Disability Access (Commission), an independent state agency composed of 19 members, with general responsibility for monitoring disability access compliance in California, and with authority to make recommendations to the Legislature for necessary changes in order to facilitate implementation of state and federal laws on disability access. (Gov. Code Section 8299 et seq.) 7)Provides that upon being served with a complaint asserting a SB 269 Page 11 construction-related accessibility claim, a defendant may move for a court stay and early evaluation conference if the defendant is: (A) Until January 1, 2018, a defendant whose site had new construction or improvement between January 1, 2008, and January 1, 2016 and was approved pursuant to the local building permit and inspection process; (B) a defendant whose site had new construction or improvement that was approved by a local public building department inspector who is a CASp; or (C) a defendant who is a small business, as described. The stay to the construction-related accessibility claim, as provided, may be for 90-days unless the plaintiff has obtained temporary injunctive relief. (Section 55.54.) 8)Authorizes a defendant who does not qualify for an early evaluation conference pursuant to these provisions, or who forgoes those provisions, to request a mandatory evaluation conference, as specified, and authorizes a plaintiff to make that request if the defendant does not make that request. (Section 55.54.) 9)Requires a local planning agency to employ or retain at least one building inspector who is a CASp a local building department to employ or retain a sufficient number of building inspectors who are CASps. (Section 55.53.) 10)Provides that statutory damages may be recovered in a construction-related accessibility claim only if a violation or violations of one or more construction-related accessibility standards denied the plaintiff full and equal access to the place of public accommodation on a particular occasion. Existing law specifies that a plaintiff is denied full and equal access only if he or she personally encountered the violation on a particular occasion or was deterred from accessing the public accommodation on a particular occasion. (Section 55.56.) SB 269 Page 12 11)Requires the court, in assessing liability in any action alleging multiple claims for the same construction-related accessibility violation on different particular occasions, to consider the reasonableness of the plaintiff's conduct in light of the plaintiff's obligation, if any, to mitigate damages. (Section 55.56.) 12)Reduces a defendant's minimum liability for statutory damages in a construction-related accessibility claim against a place of public accommodation to $1,000 for each unintentional offense if the defendant has corrected all construction-related violations that are the basis of the claim within 60 days of being served with the complaint and other specified conditions apply, and reduces that minimum liability to $2,000 for each unintentional offense if the defendant has corrected all construction-related violations that are the basis of the claim within 30 days of being served with the complaint and the defendant is a small business, as specified. (Section 55.56(f).) 13)Requires the Department of General Services to make a biannual adjustment to financial criteria defining a small business for these purposes, and to post those adjusted amounts on its Internet Web site. (Section 55.56.) 14)Requires a commercial property owner to state on a lease form or rental agreement executed on or after July 1, 2013, if the property being leased or rented has undergone inspection by a CASp. (Section 1938.) FISCAL EFFECT: As currently in print this bill is keyed fiscal. COMMENTS: Under the twenty-five year old federal Americans with SB 269 Page 13 Disabilities Act (ADA), a business that constitutes a place of public accommodation (e.g., many places of lodging, entertainment, recreation, restaurants, bars, theaters, stores, health clubs, etc.) is prohibited from discriminating on the basis of disability if its operations affect interstate commerce. Prohibited discrimination can take a number of forms - e.g., denial of participation in the facility, or a service, benefit, or good of the business; denial of equal participation in a good, service, or facility; or provision of a different or separate facility, service or good (unless necessary to provide services and are as effective as that provided to others). Government facilities are also covered by the access obligations of the ADA. According to the California Supreme Court, "In 1992, shortly after passage of the ADA, the Legislature amended the state's disability protections 'to strengthen California law in areas where it is weaker than the [ADA] and to retain California law when it provides more protection for individuals with disabilities than the [ADA].' Two overlapping laws, the Unruh Civil Rights Act (§ 51) and the Disabled Persons Act (§§ 54-55.3), are the principal sources of state disability access protection." (Jankey v. Lee (2012) 55 Cal.4th 1038, 1044 [Citation to internal quotation deleted].) As a result of incorporating the ADA into the state's Unruh Civil Rights, a plaintiff who prevails in a construction-related accessibility claim, like all plaintiffs in other civil rights cases, is entitled to minimum statutory damages of $4,000 per violation (although later amendments to Unruh, affecting only disabled plaintiffs in only construction-related disability claims, reduced the minimum statutory damages to only $1,000 in some cases, such as when a small business previously obtained a CASp inspection). Therefore, since 1992, public accommodations in California have been required to comply with not only the ADA, but also with the state's Unruh Act, which incorporates the ADA into its SB 269 Page 14 provisions and makes a violation of the ADA punishable as a violation of Unruh. (Section 51.) All violations of Unruh are subject to statutory damages of at least $4,000 per violation, except some cases where the violation is based on a construction-related accessibility claim, in which case lower damages (a minimum of $1,000, or $2,000, depending on the circumstances of the case) apply. Media coverage and objective data give different perspectives about the magnitude of the problem sought to be addressed by this bill. There has been widespread media coverage about the problem of what has been described as "serial ADA litigation." For example, last summer, the Modesto Bee and the Merced Sun-Star reported a series of articles, describing "how the Americans with Disabilities Act has been misused to create profit centers for opportunistic lawyers. These attorneys recruit people - some with minor disabilities, some with criminal records, some here illegally - to visit small businesses in hopes of spotting the most minute ADA violations. The lawyers then demand $4,000 for each violation." It is certainly true that a handful of highly litigious plaintiffs have targeted small businesses, especially those without the financial resources and sophistication to challenge such lawsuits on their merits. According to data compiled by the California Commission on Disability Access, more than half (54 percent) of the construction-related accessibility complaints filed between 2012 and 2014 were filed by two law firms; and 46 percent of all complaints were filed by just 14 parties. These figures indicate that the vast majority of all construction-related accessibility claims filed in this state are initiated by a very small number of plaintiffs (and their attorneys). As a result, small businesses are justifiably fearful and angry about being sued, while disabled consumers are viewed with blame or suspicion, even though they have a right to full and equal access and should be able to expect all public accommodations to comply with the 25-year old requirements of SB 269 Page 15 the Americans with Disability Act. Disabled consumers just want to go about their daily lives without difficulty, discomfort, or embarrassment, and with the basic dignity that comes from being able to go to the same places and have the same access to services as non-disabled persons. The vast majority would only resort to the extreme measure of filing a lawsuit in response to the most egregious, humiliating, and pervasive violations of their rights. It is unfair for business owners or policymakers to assume that disabled persons are somehow trying to "game the system" or take advantage of small businesses when they expect compliance with the ADA. Compliance should be something they can count on as they go about their daily lives. But it is also important to put these figures into perspective. According to data compiled by the Commission, from January 2014 until January 2015, there were 3,468 demand letters and complaints sent or filed in the state. In contrast, according to the Judicial Council of California, a total of 800,091 lawsuits were filed in the state in 2013 (the most recent year available). Meanwhile, California has approximately 3.3 million small businesses. These figures mean that less than one percent of small businesses (and a far smaller percentage of all businesses) were sued in 2014 for access violations; and the 3,468 demand letters or complaints regarding accessibility violations represent less than one-half of one percent (.43%) of the total number of lawsuits filed in the state. And the actual percentage is even smaller, because the Commission figure includes demand letters that are not complaints. What can be done or should be done about (the small number of) plaintiffs and attorneys who file large numbers of Unruh Act-ADA lawsuits? The Ninth Circuit Court of Appeals addressed this issue in Molski v. Evergreen Dynasty Corp. (9th Cir. 2007) 500 F.3d 1047. Molski, the plaintiff, was paralyzed from the chest down, needed a wheelchair to get around, and filed about 400 lawsuits in the federal courts within the districts in California. (Id. at p. 1051.) Upon motion of the defendant SB 269 Page 16 businesses (including the named defendant, a restaurant) the district court declared Molski a vexatious litigant and granted the defendants' request for a pre-filing order (requiring court approval before Molski could file additional lawsuits). (Ibid.) The Ninth Circuit acknowledged that "pre-filing orders are an extreme remedy that should rarely be used" and that courts "should not enter pre-filing orders with undue haste because such sanctions can tread on a litigant's due process right of access to the courts." (Id. at p. 1057.) Nevertheless, the Ninth Circuit upheld the order, finding that it was within the district court's power, "In light of the district court's finding that Molski did not suffer the injuries he claimed . . . to conclude that the large number of complaints filed by Molski containing false or exaggerated allegations of injury were vexatious" and the pre-filing requirement could be issued. (Id. at p. 1059.) At the same time, there is no evidence that lawsuits filed by high-frequency litigants, such as Molski, are "frivolous." The Merriam-Webster Dictionary defines "frivolous" as "of little weight or importance," or "having no sound basis (as in fact or law) ." In other words, a lawsuit alleging a violation of the Unruh Act because of a denial of access would only be "frivolous" if it had no basis in the law (i.e. it did not state an actual violation). In fact, there is no evidence that the complaints which are filed are without merit. According to data collected by the Commission, most complaints identify multiple access violations. For example, of the cases filed in July 2014, most complaints identified multiple or significant single violations, such as missing grab bars. Only two out of 201 complaints reviewed identified a single violation, such as a soap or seat cover dispenser being too high. While the Molski case shows that existing law provides SB 269 Page 17 businesses with a way to deal with a vexatious litigant, the process is difficult. As the Ninth Circuit Court of Appeals observed in Molski, obtaining a "pre-filing order" is an "extreme remedy that should rarely be used." (Molski v. Evergreen Dynasty Corp., supra, at p. 1059.) The author of this bill (like the Committee, when it authored last year's high-frequency litigant reforms in AB 1521) observes that other tools are necessary to protect small businesses from high-frequency litigants and encourage compliance with the 25 year-old state and federal laws. Therefore, the authors propose a number of changes to the law in this bill that provide financial relief to businesses, and encourage businesses to obtain CASp inspection and comply with construction-related accessibility standards so that disabled consumers can exercise their rights to fully and equally access public accommodations in the state. Rebuttable presumption that certain "technical violations" do not cause a person difficulty, discomfort or embarrassment for the purpose of an award of minimum statutory damages in a construction-related accessibility claim. This bill establishes a list of "technical violations" that are presumed to not cause a person difficulty, discomfort or embarrassment for the purpose of awarding the plaintiff minimum statutory damages, where all three of the following conditions precedent are satisfied: (1) the defendant is a small business (with 25 or fewer employees); (2) the defendant has corrected, within 15 days of the service of a summons and complaint asserting a construction-related accessibility claim or receipt of a written notice, whichever is earlier, all of the technical violations that are the basis of the claim; and (3) the claim is based on one or more of the following violations: a)Interior signs, other than directional signs or signs that identify the location of accessible elements, facilities, or features, when all such elements, facilities or features are accessible. SB 269 Page 18 b)The lack of exterior signs, other than parking signs and, directional signs (including, signs that indicate the location of accessible pathways or entrance and exit doors when not all pathways, entrance and exit doors are accessible). c)The order in which parking signs are placed or the exact location or wording of parking signs, provided that the parking sign is clearly visible and indicates the location of accessible parking and van-accessible parking. d)The color of parking signs, provided that the color of the background contrasts with the color of the information on the sign. e)The color of parking lot striping, provided that it exists and provides sufficient contrast with the surface upon which it is applied to be reasonably visible. f)Faded, chipped, damaged or deteriorated paint in otherwise fully compliant parking spaces and passenger access aisles in parking lots, provided that it indicates the required dimensions of a parking space or access aisle in a manner that is reasonably visible. g)The presence or condition of detectable warning surfaces on ramps, except where the ramp is part of a pedestrian path of travel that intersects with a vehicular lane or other hazardous area. The presumption affects the plaintiff's burden of proof. This is appropriate because a "presumption affecting the burden of proof is a presumption established to implement some public policy other than to facilitate the determination of the SB 269 Page 19 particular action in which the presumption is applied." (Evidence Code Section 605.) As a practical matter, the presumption means that the plaintiff will recover no minimum statutory damages for these specific violations. However, the presumption is rebuttable, rather than conclusive. This is also appropriate because some of these conditions could, in some circumstances, cause a person difficulty, discomfort or embarrassment for the purpose of awarding the plaintiff minimum statutory damages. Therefore, it is appropriate to allow a plaintiff to overcome the presumption with evidence showing, by a preponderance of the evidence, that he or she did, in fact, experience difficulty, discomfort, or embarrassment on the particular occasion as a result of one or more of the technical violations listed above. There are aspects of this provision that are troubling to the Committee. First, it could be interpreted by some that these "technical violations" are not real violations of the ADA, when they clearly are. Second, this provision may provide a false sense of protection from liability to a business because even if a business met the conditions precedent and qualified for this presumption by correcting these violations within 15 days, the business could still be sued in federal court during that 15-day period. As the American Civil Liberties Union of California, for example, observes that "this offer of immunity will be highly misleading to the businesses that obtain a CASp inspection because it will not prevent law suits - including attorney's fees and equitable relief - brought under the federal Americans with Disability Act (ADA), which of course the state is powerless to affect." Third, this provision establishes a first precedent that a business is not liable for violations about which the business is notified and has an opportunity to cure. This Committee has consistently rejected such proposals. Finally, this provision opens the door to the possibility that the Legislature may expand the list of "technical violations" in the future to the SB 269 Page 20 point that they are no longer technical and are substantial. However, this list of technical violations is carefully, deliberately, and narrowly crafted in an effort to focus on those violations of construction-related accessibility standards which are more about formal than substantive compliance with those standards and reportedly lead to "frivolous" complaints that are designed to extract quick settlements from business owners, rather than to improve access. According to the author, this provision seeks to address the problem of high-frequency litigants who file construction-related accessibility lawsuits based upon conditions usually present on the exterior of premises, such as signs that are posted in an incorrect manner, faded or chipped striping of parking spaces, and signs that are the wrong color. The current wording of this provision, identical to the language in last year's SB 251, was developed with substantial input from the Committee and provides specificity and guidance about the specific types of minor violations that are considered "technical." It allows a plaintiff to prove that one or more of these "technical violations" did, in fact, cause difficulty, discomfort or embarrassment for the purpose of awarding the plaintiff minimum statutory damages. Because the presumption is rebuttable and the language is very specific, the technical violation provision appears to be sufficiently limited that it will help small businesses avoid paying minimum statutory damages to high-frequency litigants who sue them for truly trivial and inconsequential matters without violating the access rights of disabled consumers in an egregious and unacceptable manner. Protection for businesses that employ 50 or fewer employees and obtain a CASp inspection against liability for violations of accessibility standards that occur in the 120 day period after the inspection. This bill protects a business from liability for minimum statutory damages for violations of construction-related accessibility standards during the 120 day SB 269 Page 21 period after the business obtains a CASp inspection of the interior, the exterior, or the entirety of the premises. The 120-day protection period only exists if all of the following conditions are satisfied: a)The defendant is a business that has employed 50 or fewer employees on average over the past three years, or for the years it has been in existence if less than three years, as evidenced by wage report forms filed with the Economic Development Department. b)The structure or area of the alleged violation was the subject of an inspection report indicating "CASp determination pending" or "Inspected by a CASp." c)The inspection predates the filing of the claim by, or receipt of a demand letter from, the plaintiff regarding the alleged violation of a construction-related accessibility standard, and the defendant was not on notice of the alleged violation prior to the CASp inspection. d)Within ten days of the date of the inspection, the CASp files a notice with the State Architect for listing on the State Architect's Internet Web site, stating that the defendant has obtained a CASp inspection, the date of the filing, and the date of the inspection. e)The CASp posts a notice, in a form prescribed by the State Architect, in a conspicuous location within five feet of all public entrances to the building on the date of the inspection and the defendant kept it in place until the earlier of the following: 120 days after the date of the inspection, or the date when all of the construction-related violations in the area or structure inspected by the CASp are corrected. SB 269 Page 22 f)The defendant has corrected, within 120 days of the date of the inspection, all construction-related violations in the area or structure inspected by the CASp that are the basis of the claim. This provision allows the business to identify and correct violations during that 120-day period. It does not preclude a lawsuit by a plaintiff who suffers actual damages (i.e. from an injury) on the premises of the business during the 120-day period. The provision would not impact such a plaintiff's ability to recover those damages. Furthermore, it does not protect a business that does not correct violations on the premises during the 120-day period, providing that if the defendant fails to correct, within 120 days of the date of the inspection, all construction-related violations in the area or structure inspected by the CASp, the defendant shall not receive any reduction of minimum statutory damages. Also, a defendant is allowed to assert the protection from liability for minimum statutory damages only once for each area or structure inspected by a CASp. Disability Rights California, writing in opposition to the bill, states the following about this provision: While better than earlier versions of the bill, which provided protections for businesses with up to 100 employees, this bill still goes too far because it provides protections to a majority of businesses in the state, over 96% of businesses. This extension is too expansive and should be stricken from the bill. These businesses are not small. They have the resources to identify and correct access violations and when they do not do so, they should be responsible for civil rights damages. There are aspects of this provision that are also deeply SB 269 Page 23 troubling to the Committee. First, it is unprecedented for a civil rights law, including the Unruh Act, to excuse violations of the law for a specific period of time on the basis that a defendant is trying (but not succeeding) to comply with the law. Second, unlike virtually all other past "reforms" to state law regarding construction-related accessibility standards, this provision applies to relatively large businesses. Although all businesses that obtain a CASp inspection are entitled to a reduction of minimum statutory damages ($1,000 instead of $4,000 per violation), all of the other past reforms designed to reduce damages and provide early evaluation conferences have applied to small businesses with 25 or fewer employees. Also, this provision - like the one dealing with "technical" violations - may provide illusory relief to businesses. Even if a business met the conditions precedent and qualified for this 120-day amnesty period by correcting all violations noted in a CASp report within 120 days of the CASp inspection, the business could still be sued in federal court during that period. Author's proposed amendments. The author proposes to add an Urgency Clause to the bill so that most of the provisions of the bill will take effect immediately upon being signed into law. The amendments specify that while the "technical violations" provision and the 120-day protection from liability for minimum statutory damages provision take effect immediately, they only apply to complaints that are filed on or after the day when this bill takes effect. The amendments also add co-authors and make minor technical clarifications. Differences between this bill and last year's SB 251 (Roth). While most of the provisions in this bill are identical to SB 251, there are a number of differences between the two bills: Reporting information about complaints and settlements to CCDA. Section 55.32, which requires attorneys to report certain information and send certain documents to the State SB 269 Page 24 Bar and the CCDA, was amended in last year's AB 1521. AB 1521 incorporated SB 251's changes to that section, making SB 251's changes unnecessary. Therefore, Section 55.32 is not amended by or included in this bill. Tax credit provision. In his message regarding SB 251 and a number of other bills with tax credit provisions, Governor Brown explained, "I cannot support providing additional tax credits that will make balancing the state's budget even more difficult. Tax credits, like new spending on programs, need to be considered comprehensively as part of the budget deliberations." In light of the governor's veto message, the tax credit provision that was in SB 251 is not included in this bill. Reduction in the size of businesses eligible for 120-day protection from liability for minimum statutory damages. A number of Members raised concerns (and cast No votes) regarding SB 251 when it was on the Assembly Floor on the basis that it gave the 120-day protection from liability for minimum statutory damages to businesses with up to 100 employees, making it applicable to large businesses with the resources to obtain CASp inspections and make repairs to their properties without this strong incentive to do so. In response to those concerns, SB 269 reduces the size of businesses which are eligible for this protection to those with 50 or fewer employees. Fifty or fewer employees seems to be a reasonable middle ground between 25 employees (used in most past reforms designed to reduce damages and provide early evaluation conferences) and 100 employees (used in SB 251), more narrowly tailoring this provision to apply to the businesses which are most likely to need it. Clarification about one-time eligibility for 120-day protection from liability for minimum statutory damages, allowing inspections and repairs to be made. As explained SB 269 Page 25 above, this bill allows a defendant to assert the protection from liability for minimum statutory damages only once for each area or structure inspected by a CASp. The wording of this provision in SB 251 was somewhat vague because it used the phrase "reduction of liability" when liability for minimum statutory damages was eliminated, not reduced, during the 120-day period. In response to concerns about the wording of SB 251, this provision has been clarified in SB 269. An Urgency Clause, providing that most of the provisions in the bill take effect immediately, as described above. Related pending legislation. AB 52 (Gray) provides, among other things, that the defendant's maximum liability for statutory damages in a construction-related accessibility claim against a place of public accommodation is $1,000 for each offense if the defendant has corrected all construction-related violations within 180 days of being served with the complaint. This bill is currently in this Committee as a two-year bill. AB 54 (Olsen) As introduced last year, established a controversial notice and right-to-cure procedure limited to construction-related accessibility standards that had changed within the previous three years (all of which were deleted from the bill by this Committee) and a tax credit of up to $250 for business owners who spend money to bring a place of public accommodation into compliance with construction-related accessibility standards (which was approved by this Committee. On January 4, 2016, it was amended to delete the tax credit provisions and replace the contents of the bill with substantially the same language contained in the enrolled version of SB 251 (Roth). As most recently amended on January 13th, the bill no longer seeks to enact the majority of the language from last year's SB 251 and merely facilitates more efficient reporting of information about demand letters and complaints to CCDA. This bill is currently in the Assembly SB 269 Page 26 Appropriations Committee. AB 1468 (Baker) seeks to provide, among other things, that a public entity's possession of a close out letter from the State Architect certifying that the buildings, facilities, and other places meet the applicable construction-related accessibility standards of the ADA, serves as presumptive evidence of compliance with the ADA. This bill is currently in this Committee as a two-year bill. SB 67 (Galgiani) seeks to exempt small businesses from statutory damage liability in connection with a construction-related accessibility claim and to extend the period for correcting construction-related violations that are the basis of a claim from 60 days to 120 days of being served with the complaint, for purposes of reducing a defendant's minimum statutory damage liability to $1,000. This bill is currently in Senate Judiciary as a two-year bill. Related previous legislation. AB 1230 (Gomez), Chapter 787, Statutes of 2015, establishes the California Americans With Disabilities Act Small Business Capital Access Loan Program within the California Capital Access Loan Program in order to create a self-sustaining program to provide loans to assist small businesses in financing the costs of projects that alter or retrofit existing small business facilities according to certain criteria, to comply with the ADA. AB 1342 (Steinorth) would have provided additional revenue to the California Commission on Disability Access. In addition, the bill would have required a commercial property owner to state on every lease form or rental agreement executed after July 1, 2016, whether or not the property being leased has undergone inspection by a CASp, and would have required a commercial property owner to provide additional information to SB 269 Page 27 the tenant or lessor about the condition of the rented or leased property. AB 1342 was vetoed by the Governor. AB 1521 (Assembly Committee on the Judiciary), Chapter 755, Statutes of 2015, establishes new pre-filing procedures for "high-frequency litigants" and provides new tools for businesses to use when they are served with complaints alleging violations of construction-related accessibility claims. SB 251 (Roth), among other things, would have established a list of "technical violations" that are presumed to not cause a person difficulty, discomfort or embarrassment for the purpose of awarding the plaintiff minimum statutory damages, where certain conditions are satisfied. This would have protected a business from liability for minimum statutory damages for violations of construction-related accessibility standards during the 120 day period after the business obtains a CASp inspection of the interior, the exterior, or the entirety of the premises, provided that all violations were corrected within the 120 period and other conditions were satisfied. The bill also would have provided a tax credit for eligible expenditures to increase accessibility. SB 251 was vetoed by the Governor. REGISTERED SUPPORT / OPPOSITION: Support Associated Builders and Contractors - San Diego Chapter California Ambulance Association SB 269 Page 28 California Business Properties Association California Chamber of Commerce Civil Justice Association of California Consumer Attorneys of California Southwest California Legislative Council Opposition American Civil Liberties Union of California Disability Rights California Analysis Prepared by:Alison Merrilees / JUD. / (916) 319-2334 SB 269 Page 29