SB 289, as introduced, Mitchell. Telephonic and electronic patient management services.
Existing law, the Knox-Keene Health Care Service Plan Act of 1975, provides for the licensure and regulation of health care service plans by the Department of Managed Health Care and makes a willful violation of the act a crime. Existing law also provides for the regulation of health insurers by the Insurance Commissioner. Existing law prohibits a health care service plan or health insurer from requiring in-person contact between a health care provider and a patient before payment is made for covered services appropriately provided through telehealth, which is defined to mean the mode of delivering health care services via information and communication technologies, as specified.
This bill would require a health care service plan or a health insurer, with respect to plan contracts and policies issued, amended, or renewed on or after January 1, 2016, to cover telephonic and electronic patient management services, as defined, provided by a physician or nonphysician health care provider and reimburse those services based on their complexity and time expenditure. The bill would provide that a health care service plan or a health insurer is not required to reimburse separately for specified telephonic or electronic visits, including a telephonic or electronic visit provided as part of a bundle of services reimbursed in a specified manner. Because a willful violation of the bill’s requirements by a health care service plan would be a crime, this bill would impose a state-mandated local program.
The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement.
This bill would provide that no reimbursement is required by this act for a specified reason.
Vote: majority. Appropriation: no. Fiscal committee: yes. State-mandated local program: yes.
The people of the State of California do enact as follows:
Section 1374.14 is added to the Health and Safety
2Code, to read:
(a) A health care service plan shall, with respect to
4plan contracts issued, amended, or renewed on or after January 1,
52016, cover telephonic and electronic patient management services
6provided by a physician or nonphysician health care provider and
7reimburse those services based on their complexity and time
8expenditure.
9(b) This section shall not be construed to authorize a health care
10service plan to require the use of telephonic and electronic patient
11management services when the physician or nonphysician health
12care provider has determined that those services are not medically
13appropriate.
14(c) This section shall not be construed to alter the scope of
15practice of a health care
provider or authorize the delivery of health
16care services in a setting, or in a manner, that is not otherwise
17authorized by law.
18(d) All laws regarding the confidentiality of health information
19and a patient’s rights to his or her medical information shall apply
20to telephonic and electronic patient management services.
21(e) This section shall not apply to a patient under the jurisdiction
22of the Department of Corrections and Rehabilitation or any other
23correctional facility.
24(f) Notwithstanding subdivision (a), a health care service plan
25shall not be required to reimburse separately for any of the
26following:
27(1) A telephonic or electronic visit that is related to a service or
28procedure provided to an established patient within a reasonable
P3 1period of time
prior to the telephonic or electronic visit, as
2recognized by the American Medical Association, Current
3Procedural Terminology codes.
4(2) A telephonic or electronic visit that leads to a related service
5or procedure provided to an established patient within a reasonable
6period of time, or within an applicable postoperative period, as
7recognized by the American Medical Association, Current
8Procedural Terminology codes.
9(3) A telephonic or electronic visit provided as part of a bundle
10of services for which reimbursement is provided for on a prepaid
11basis, including capitation, or for which reimbursement is provided
12for using an episode-based payment methodology.
13(4) A telephonic or electronic visit that is not initiated by the
14established patient, or the parents or guardians of a minor who is
15an established patient, or
an established patient’s legally recognized
16health care decisionmaker.
17(g) Nothing in this section shall be construed to prohibit a health
18care service plan from requiring documentation reasonably relevant
19to a telephonic or electronic visit, as recognized by the American
20Medical Association, Current Procedural Terminology codes.
21(h) For purposes of this section, the following definitions apply:
22(1) “Established patient” means a patient who, within three
23years immediately preceding the telephonic or electronic visit, has
24received professional services from the provider or another provider
25of the exact same specialty and subspecialty who belongs to the
26same group practice.
27(2) “Nonphysician health care provider” means a provider, other
28than a physician,
who is licensed pursuant to Division 2
29(commencing with Section 500) of the Business and Professions
30Code.
31(3) “Telephonic and electronic patient management services”
32means the use of electronic communication tools to enable treating
33physicians to evaluate and manage established patients in a manner
34that meets all of the following criteria:
35(A) Do not require a face-to-face visit with the physician or
36nonphysician health care provider.
37(B) Are initiated by the established patient, the parents or
38guardians of a minor who is an established patient, or an established
39patient’s legally recognized health care decisionmaker. For
40purposes of this section, “initiated by the established patient”
P4 1excludes a visit for which a provider or staff contacts a patient to
2initiate a service.
3(C) Are recognized by the American Medical Association,
4Current Procedural Terminology codes.
Section 10123.855 is added to the Insurance Code, to
6read:
(a) A health insurer shall, with respect to health
8insurance policies issued, amended, or renewed on or after January
91, 2016, cover telephonic and electronic patient management
10services provided by a physician or nonphysician health care
11provider and reimburse those services based on their complexity
12and time expenditure.
13(b) This section shall not be construed to authorize a health
14insurer to require the use of telephonic and electronic patient
15management services when the physician or nonphysician health
16care provider has determined that those services are not medically
17appropriate.
18(c) This section shall not be construed to alter the scope of
19practice of a health care
provider or authorize the delivery of health
20care services in a setting, or in a manner, that is not otherwise
21authorized by law.
22(d) All laws regarding the confidentiality of health information
23and a patient’s rights to his or her medical information shall apply
24to telephonic and electronic patient management services.
25(e) This section shall not apply to a patient under the jurisdiction
26of the Department of Corrections and Rehabilitation or any other
27correctional facility.
28(f) Notwithstanding subdivision (a), a health insurer shall not
29be required to reimburse separately for any of the following:
30(1) A telephonic or electronic visit that is related to a service or
31procedure provided to an established patient within a reasonable
32period of time prior to
the telephonic or electronic visit, as
33recognized by the American Medical Association, Current
34Procedural Terminology codes.
35(2) A telephonic or electronic visit that leads to a related service
36or procedure provided to an established patient within a reasonable
37period of time, or within an applicable postoperative period, as
38recognized by the American Medical Association, Current
39Procedural Terminology codes.
P5 1(3) A telephonic or electronic visit provided as part of a bundle
2of services for which separate reimbursement is not consistent
3with the American Medical Association, Current Procedural
4Terminology codes.
5(4) A telephonic or electronic visit that is not initiated by the
6established patient, the parents or guardians of a minor who is an
7established patient, or an established patient’s legally recognized
8health
care decisionmaker.
9(g) Nothing in this section shall be construed to prohibit a health
10insurer from requiring documentation reasonably relevant to a
11telephonic or electronic visit, as recognized by the American
12Medical Association, Current Procedural Terminology codes.
13(h) For purposes of this section, the following definitions apply:
14(1) “Established patient” means a patient who, within the three
15years immediately preceding the telephonic or electronic visit, has
16received professional services from the provider, or another
17provider of the exact same specialty and subspecialty who belongs
18to the same group practice.
19(2) “Nonphysician health care provider” means a provider, other
20than a physician, who is licensed pursuant to Division 2
21(commencing with
Section 500) of the Business and Professions
22Code.
23(3) “Telephonic and electronic patient management services”
24means the use of electronic communication tools to enable treating
25physicians to evaluate and manage established patients in a manner
26that meets all of the following criteria:
27(A) Do not require a face-to-face visit with the physician or
28nonphysician health care provider.
29(B) Are initiated by the established patient, the parents or
30guardians of a minor who is an established patient, or an established
31patient’s legally recognized health care decisionmaker. For
32purposes of this section, “initiated by the established patient”
33excludes a visit for which a provider or staff contacts a patient to
34initiate a service.
35(C) Are recognized by the American
Medical Association,
36Current Procedural Terminology codes.
No reimbursement is required by this act pursuant to
38Section 6 of Article XIII B of the California Constitution because
39the only costs that may be incurred by a local agency or school
40district will be incurred because this act creates a new crime or
P6 1infraction, eliminates a crime or infraction, or changes the penalty
2for a crime or infraction, within the meaning of Section 17556 of
3the Government Code, or changes the definition of a crime within
4the meaning of Section 6 of Article XIII B of the California
5Constitution.
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