BILL ANALYSIS                                                                                                                                                                                                    Ó



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          Date of Hearing:   June 30, 2015


                        ASSEMBLY COMMITTEE ON HUMAN SERVICES


                                  Kansen Chu, Chair


          SB  
          475 (Monning) - As Amended June 25, 2015


          SENATE VOTE:  31-4


          SUBJECT:  Continuing care contracts: cancellation: payments.


          SUMMARY:  Imposes additional repayment and other requirements on  
          certain continuing care contracts once a unit has been vacated. 


          Specifically, this bill:  


          1)Prohibits a continuing care retirement community (CCRC)  
            provider from charging a resident or his or her descendants a  
            monthly fee once a unit has been permanently vacated by the  
            resident, unless the fee is part of an equity interest  
            contract.  Further requires a continuing care contract to  
            contain, among other things, a statement regarding this  
            prohibition.


          2)Requires a continuing care contract to contain the policy or  
            terms for repaying a lump sum of any portion of the entrance  
            fee, and further requires every continuing care contract that  
            provides for a refund or repaying a lump sum of all or part of  








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            the entrance fee to, among other things, do the following:


               a)     State that the provider shall make a good faith  
                 effort to reoccupy or resell a unit for which a lump-sum  
                 payment is conditioned upon resale of the unit and, by  
                 July 1, 2016, notice current residents, as specified,  
                 regarding this statement as clarification of the  
                 resident's existing contract; and


               b)     State, for a lump-sum payment, the average and  
                 longest amount of time that a lump-sum payment has been  
                 delayed.


          3)Requires, for contracts signed after January 1, 2016, a  
            repayment of at least 20% of the full lump-sum payment if the  
            unit remains vacant for 120 days after the resident's  
            termination.  Further specifies that this repayment shall not  
            cause the contract to be deemed a refundable contract  
            requiring a refund reserve, as specified.


          4)Requires, for existing and prospective continuing care  
            contracts, that any payment balance that has not been paid to  
            a resident within 120 days shall accrue interest at a rate no  
            lower than the United States prime lending rate.  Further  
            requires that any payment balance that has not been paid  
            within 180 days will accrue interest at a rate no lower than  
            2% plus the United States prime lending rate and that interest  
            shall continue to accrue until the date the full lump-sum  
            payment is paid to the resident.


          5)Clarifies that, after the death of a resident, repayment and  
            interest requirements apply to a lump-sum payment that is  
            conditioned upon the resale of a unit and that any payment and  
            interest shall be payable to the resident's estate.








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          6)States that these repayment and other requirements shall not  
            be construed to limit or alter any legal remedies otherwise  
            available to the resident or his or her estate.


          EXISTING LAW:   


          1)Establishes the California Residential Care Facilities for the  
            Elderly Act to provide for the licensure and regulation of  
            Residential Care Facilities for the Elderly (RCFEs) as a  
            separate category within the existing licensing structure of  
            the Department of Social Services (DSS).  (HSC 1569 et seq.)


          2)Provides for the licensure and regulation of Skilled Nursing  
            Facilities (SNFs) by the Department of Public Health.  (HSC  
            1250 et seq.)


          3)Defines a "continuing care contract" to mean a contract that  
            includes a promise by a provider to provide one or more  
            elements of care to an elderly resident, as specified, in  
            exchange for an entrance fee and/or the payment of periodic  
            charges.  (HSC 1771(c)(8))


          4)Defines a "continuing care retirement community" (CCRC) to  
            mean a facility located in the state where services promised  
            in a continuing care contract are provided.  Further allows  
            that, when services are provided in residents' own homes, the  
            homes into which the provider takes those services are to be  
            considered a part of the CCRC.  (HSC 1771(c)(10))


          5)Provides for the certification and regulation of CCRCs by DSS.  
             (HSC 1170 et seq.)








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          6)Requires an applicant for a certificate of authority to  
            operate a CCRC to obtain appropriate licenses for the entire  
            CCRC as otherwise required by law, including RCFE and/or SNF  
            licenses.  (HSC 1771.5)


          7)Requires a continuing care contract to contain numerous  
            specified elements including, but not limited to, the duration  
            of the contract, the list of services that will be made  
            available to the resident as required to provide the  
            appropriate level of care, an itemization of the services  
            included in the monthly fee and services available for an  
            extra charge, and others.  Further requires additional  
            information and disclosures to be attached to the continuing  
            care contract.  (HSC 1788(a), (d) through (h))


          8)Establishes requirements regarding the cancellation of a  
            continuing care contract.  (HSC 1788.2) 


          9)Requires a lump-sum payment that is conditioned upon resale of  
            a unit to be paid to the resident within 14 calendar days  
            after resale of the unit.  Futher requires that this payment  
            not be considered, characterized, or advertised as a refund.   
            (HSC 1788.4(e))


          FISCAL EFFECT:  This bill has been keyed non-fiscal by the  
          Office of Legislative Counsel.
          


          COMMENTS:  











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          Continuing Care Retirement Communities:  CCRCs offer individuals  
          60 years or older a housing option that includes long-term care  
          services that are typically provided for the lifetime of the  
          resident.  CCRCs offer a long-term continuing care contract,  
          which is an agreement between a provider and a resident  
          promising that a range of services will be provided to the  
          resident at the CCRC (sometimes at an additional cost, depending  
          on the type of contract).  These services include housing,  
          residential services, and nursing care.


          Continuing care contracts can vary widely across CCRCs, with  
          differing provisions on costs, payment methods, services  
          provided, and other elements.  Continuing care contracts  
          typically require an individual to pay an entrance fee and  
          monthly fees.  Entrance fees can range widely, typically from  
          $100,000 to $1 million, and monthly fees vary depending in part  
          on the level of services included in the contract.  CCRC  
          contracts are sometimes referred to by three "types":  Type A  
          contracts (also known as life care contracts), are the most  
          expensive and are all-inclusive agreements wherein all housing,  
          services and healthcare are covered by the entrance fee and  
          monthly fees; Type B contracts typically offer discounted  
          healthcare services for limited amounts of time, after which  
          services can be purchased; and Type C contracts offer the lowest  
          entrance and monthly fees, but require residents to be  
          responsible for paying for healthcare services at market rates. 





          Also, continuing care contracts may be refundable or  
          non-refundable.  Refundable contracts refund a portion of the  
          entrance fees, sometimes on a scale that decreases over time the  
          percentage of the entrance fee that is refunded.  These types of  
          contracts require a CCRC to maintain a reserve for refunds (in  








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          addition to other reserves required for the operation of a  
          CCRC).  Alternatively, many CCRC providers choose instead to  
          offer a repayment of a designated portion of the entrance fee -  
          a "lump-sum payment" - that is conditioned upon resale of the  
          unit.  A reserve is not required in this case, as it is assumed  
          that the resale of the unit will result in the new resident's  
          entrance fee covering the cost of repaying a portion of the  
          former resident's entrance fee.  In California, there are  
          currently no requirements that resale and/or repayment of  
          entrance fees take place within a certain period of time.





          There are currently nearly 100 CCRCs in California, with over  
          20,000 units.  Roughly 65% of CCRC providers are non-profit.   
          The Community Care Licensing Division of DSS oversees CCRCs by:  
          a) ensuring that licensing laws and regulations are followed  
          (CCRCs are required to obtain a certificate of authority and an  
          RCFE license; they must also obtain a SNF license through the  
          Department of Public Health (DPH) if offering skilled nursing  
          services), and b) reviewing and approving CCRC applications and  
          monitoring CCRCs' financial condition and their ability to  
          uphold their contractual obligations to residents.


          Need for this bill:  For contracts that condition the repayment  
          of entrance fees (or some portion thereof) on the resale of a  
          resident's unit, supporters of this bill argue that instances  
          exist where years pass before individuals or their estates  
          receive their repayment; therefore, they argue for requiring  
          repayment of 20% of the full lump-sum payment within 120 days,  
          and the accrual of interest on the remaining applicable balance  
          thereafter.  Additionally, proponents of this bill point to  
          cases where monthly fees continue to be charged against an  
          entrance fee balance after a resident has passed away and their  
          residence has been vacated, and argue for the prohibition of  
          this practice.








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          According to the author, "Under current law, Continuing Care  
          Retirement Community (CCRC) contracts that base the repayment of  
          a resident's entrance fee upon the resale of the unit and not  
          upon vacancy are unfair arrangements for consumers and there is  
          little incentive to resale those units in a timely manner.  In  
          many cases the CCRC provider is able to take advantage of this  
          type of contract, which can lead to seniors or their estates  
          experiencing significant delays in the repayment of entrance  
          fees.  For example, a CCRC in Pacific Grove had not paid  
          $530,600 to the estate of a resident who died more than 3 years  
          ago because the refund was conditioned upon resale of the unit.   
          [This bill] levels the playing field for the CCRC resident in a  
          manner that will result in more timely repayments and adds an  
          incentive for a CCRC to resale a unit in the form of interest on  
          the unpaid remaining balance.  The resident safeguards in the  
          bill balance the need for steadfast repayment while ensuring the  
          CCRC can remain fiscally solvent so the current residents are  
          not adversely impacted."


          California Continuing Care Residents Association (CALCRA), the  
          sponsor of this bill, states that, "Current law leaves families  
          without recourse to recover an entrance fee refund within a  
          reasonable time and there is no way to ensure that CCRC  
          providers are making a good faith effort to re-sell these vacant  
          units.  [This bill] helps protect the investments seniors make  
          in their long-term care and ensures that CCRC providers remain  
          accountable for returning payments and refunds to seniors and  
          their families within a reasonable time.  This bill also  
          prohibits a CCRC provider from charging the resident, or their  
          estate, for any costs associated with the unit once the unit has  
          been vacated and is made available for re-sale."


          Opposition:  A number of CCRC providers have expressed  
          opposition to this bill, with one key contention being the  
          requirement to pay 20% of the full lump-sum payment within  








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          months of a resident vacating the unit through death or moving,  
          and without the guarantee that the unit will be reoccupied and  
          another entrance fee collected within that timeframe.  Opponents  
          of this bill state that this requirement would seriously  
          jeopardize the financial stability of CCRCs, and potentially  
          threaten a "run on the bank" if multiple residents terminate  
          contracts simultaneously.  Some providers claim that, even if a  
          reserve is not statutorily required for the repayment  
          stipulations contained in this bill, some financial lenders and  
          institutions may require such a reserve, and good accounting  
          practices simply warrant it.


          CCRC providers claim that the financial instability and need for  
          large reserves that would result from this bill would, in the  
          end, harm the consumer by translating into significantly  
          increased entrance and monthly fees and/or, as LeadingAge  
          California argues, reducing "the willingness of providers to  
          offer repayment contracts, which can be the most affordable  
          method of accessing CCRCs."  Erickson Living writes that, if  
          this bill were to be enacted, "repayments to estates would take  
          precedence over ensuring the financial stability for more than  
          100 communities and tensofthousands of frail seniors living in  
          California CCRCs.


          Staff comments:  California, along with the nation as a whole,  
          faces an aging population   by 2020, it is projected that 1 in 5  
          Californians will be 60 or older.  A variety of housing and  
          long-term care models will be needed to meet the increasing  
          demand attending this demographic shift and the differing needs  
          of this diverse population.  For some individuals, CCRCs may  
          present an attractive option.  This bill seeks to ensure that  
          those individuals, and their beneficiaries, are not unduly  
          burdened by questionably lengthy waits for repayment of entrance  
          fees upon the resident vacating the unit through moving or  
          passing away.  However, requiring CCRC providers to repay 20% in  
          120 days may incentivize (while not requiring) these providers  
          to maintain higher reserves; as a result, providers may, in  








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          turn, ultimately pass costs on to consumers through increased  
          entrance fees and monthly charges.  Additionally, residents who  
          are choosing to move from a CCRC and permanently cancel their  
          contracts may often need prompt repayment of some portion of  
          their entrance fees so that they may afford relocation - say, in  
          the example of a CCRC resident who would like to move to another  
          part of the state to be near his or her family.  While the  
          estates of CCRC residents who pass away should also receive  
          entrance fee repayments in a timely manner, there is arguably  
          greater urgency on the part of CCRC residents who choose to  
          cancel their contracts and relocate.


          Recognizing the importance of: a) balancing the needs and  
          interests of former CCRC residents and their families with those  
          of current and prospective CCRC residents, and b) prioritizing  
          the urgency of repayments to living residents, committee staff  
          recommends that the percentage of repayment required within 120  
          days be reduced for lump-sum payments due to estates.


          Recommended amendments:  


          Based on the concerns raised above, committee staff recommends  
          that the 120-day repayment requirement be maintained at 20% for  
          living CCRC residents who choose to cancel their contracts, and  
          reduced to 10% for repayments due to estates upon the death of a  
          resident.


           
          DOUBLE REFERRAL  .  This bill has been double-referred.  Should  
          this bill pass out of this committee, it will be referred to the  
          Assembly Committee on Aging and Long-Term Care.



          REGISTERED SUPPORT / OPPOSITION:








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          Support


          California Continuing Care Residents Association (CALCRA)  
          sponsor 


          157 members of Eskaton Village Carmichael


          California Advocates for Nursing Home Reform (CANHR)


          California Commission on Aging (CCoA)


          California Long-Term Care Ombudsman Association (CLTCOA)


          Cardinal Point Residents Association


          Consumer Federation of California (CFC)


          National Association of Social Workers, CA Chapter (NASW-CA)


          161 Individuals




          Opposition









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          American Baptist Homes of the West


          Atherton Baptist Homes


          British Home


          Carmel Valley Manor


          Channing House


          Continuing Life LLC


          Episcopal Communities & Services for Seniors


          Episcopal Senior Communities


          Forest Hill


          Foundation Property Management, Inc.


          Fredericka Manor Retirement Community


          Front Porch Communities and Services


          Heritage on the Marina









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          Hillcrest


          La Costa Glen Carlsbad


          Lake Park


          Los Angeles Jewish Home for the Aging


          Motion Picture & Television Fund (MPTF)


          O'Conner Woods


          Palm Village Retirement Community


          Spring Lake Village


          Stoneridge Creek Pleasanton


          The Samarkand Retirement Community


          The Terraces of Los Gatos




          Analysis Prepared by:Daphne Hunt / HUM. S. / (916)  
          319-2089









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