BILL ANALYSIS Ó SB 475 Page 1 Date of Hearing: June 30, 2015 ASSEMBLY COMMITTEE ON HUMAN SERVICES Kansen Chu, Chair SB 475 (Monning) - As Amended June 25, 2015 SENATE VOTE: 31-4 SUBJECT: Continuing care contracts: cancellation: payments. SUMMARY: Imposes additional repayment and other requirements on certain continuing care contracts once a unit has been vacated. Specifically, this bill: 1)Prohibits a continuing care retirement community (CCRC) provider from charging a resident or his or her descendants a monthly fee once a unit has been permanently vacated by the resident, unless the fee is part of an equity interest contract. Further requires a continuing care contract to contain, among other things, a statement regarding this prohibition. 2)Requires a continuing care contract to contain the policy or terms for repaying a lump sum of any portion of the entrance fee, and further requires every continuing care contract that provides for a refund or repaying a lump sum of all or part of SB 475 Page 2 the entrance fee to, among other things, do the following: a) State that the provider shall make a good faith effort to reoccupy or resell a unit for which a lump-sum payment is conditioned upon resale of the unit and, by July 1, 2016, notice current residents, as specified, regarding this statement as clarification of the resident's existing contract; and b) State, for a lump-sum payment, the average and longest amount of time that a lump-sum payment has been delayed. 3)Requires, for contracts signed after January 1, 2016, a repayment of at least 20% of the full lump-sum payment if the unit remains vacant for 120 days after the resident's termination. Further specifies that this repayment shall not cause the contract to be deemed a refundable contract requiring a refund reserve, as specified. 4)Requires, for existing and prospective continuing care contracts, that any payment balance that has not been paid to a resident within 120 days shall accrue interest at a rate no lower than the United States prime lending rate. Further requires that any payment balance that has not been paid within 180 days will accrue interest at a rate no lower than 2% plus the United States prime lending rate and that interest shall continue to accrue until the date the full lump-sum payment is paid to the resident. 5)Clarifies that, after the death of a resident, repayment and interest requirements apply to a lump-sum payment that is conditioned upon the resale of a unit and that any payment and interest shall be payable to the resident's estate. SB 475 Page 3 6)States that these repayment and other requirements shall not be construed to limit or alter any legal remedies otherwise available to the resident or his or her estate. EXISTING LAW: 1)Establishes the California Residential Care Facilities for the Elderly Act to provide for the licensure and regulation of Residential Care Facilities for the Elderly (RCFEs) as a separate category within the existing licensing structure of the Department of Social Services (DSS). (HSC 1569 et seq.) 2)Provides for the licensure and regulation of Skilled Nursing Facilities (SNFs) by the Department of Public Health. (HSC 1250 et seq.) 3)Defines a "continuing care contract" to mean a contract that includes a promise by a provider to provide one or more elements of care to an elderly resident, as specified, in exchange for an entrance fee and/or the payment of periodic charges. (HSC 1771(c)(8)) 4)Defines a "continuing care retirement community" (CCRC) to mean a facility located in the state where services promised in a continuing care contract are provided. Further allows that, when services are provided in residents' own homes, the homes into which the provider takes those services are to be considered a part of the CCRC. (HSC 1771(c)(10)) 5)Provides for the certification and regulation of CCRCs by DSS. (HSC 1170 et seq.) SB 475 Page 4 6)Requires an applicant for a certificate of authority to operate a CCRC to obtain appropriate licenses for the entire CCRC as otherwise required by law, including RCFE and/or SNF licenses. (HSC 1771.5) 7)Requires a continuing care contract to contain numerous specified elements including, but not limited to, the duration of the contract, the list of services that will be made available to the resident as required to provide the appropriate level of care, an itemization of the services included in the monthly fee and services available for an extra charge, and others. Further requires additional information and disclosures to be attached to the continuing care contract. (HSC 1788(a), (d) through (h)) 8)Establishes requirements regarding the cancellation of a continuing care contract. (HSC 1788.2) 9)Requires a lump-sum payment that is conditioned upon resale of a unit to be paid to the resident within 14 calendar days after resale of the unit. Futher requires that this payment not be considered, characterized, or advertised as a refund. (HSC 1788.4(e)) FISCAL EFFECT: This bill has been keyed non-fiscal by the Office of Legislative Counsel. COMMENTS: SB 475 Page 5 Continuing Care Retirement Communities: CCRCs offer individuals 60 years or older a housing option that includes long-term care services that are typically provided for the lifetime of the resident. CCRCs offer a long-term continuing care contract, which is an agreement between a provider and a resident promising that a range of services will be provided to the resident at the CCRC (sometimes at an additional cost, depending on the type of contract). These services include housing, residential services, and nursing care. Continuing care contracts can vary widely across CCRCs, with differing provisions on costs, payment methods, services provided, and other elements. Continuing care contracts typically require an individual to pay an entrance fee and monthly fees. Entrance fees can range widely, typically from $100,000 to $1 million, and monthly fees vary depending in part on the level of services included in the contract. CCRC contracts are sometimes referred to by three "types": Type A contracts (also known as life care contracts), are the most expensive and are all-inclusive agreements wherein all housing, services and healthcare are covered by the entrance fee and monthly fees; Type B contracts typically offer discounted healthcare services for limited amounts of time, after which services can be purchased; and Type C contracts offer the lowest entrance and monthly fees, but require residents to be responsible for paying for healthcare services at market rates. Also, continuing care contracts may be refundable or non-refundable. Refundable contracts refund a portion of the entrance fees, sometimes on a scale that decreases over time the percentage of the entrance fee that is refunded. These types of contracts require a CCRC to maintain a reserve for refunds (in SB 475 Page 6 addition to other reserves required for the operation of a CCRC). Alternatively, many CCRC providers choose instead to offer a repayment of a designated portion of the entrance fee - a "lump-sum payment" - that is conditioned upon resale of the unit. A reserve is not required in this case, as it is assumed that the resale of the unit will result in the new resident's entrance fee covering the cost of repaying a portion of the former resident's entrance fee. In California, there are currently no requirements that resale and/or repayment of entrance fees take place within a certain period of time. There are currently nearly 100 CCRCs in California, with over 20,000 units. Roughly 65% of CCRC providers are non-profit. The Community Care Licensing Division of DSS oversees CCRCs by: a) ensuring that licensing laws and regulations are followed (CCRCs are required to obtain a certificate of authority and an RCFE license; they must also obtain a SNF license through the Department of Public Health (DPH) if offering skilled nursing services), and b) reviewing and approving CCRC applications and monitoring CCRCs' financial condition and their ability to uphold their contractual obligations to residents. Need for this bill: For contracts that condition the repayment of entrance fees (or some portion thereof) on the resale of a resident's unit, supporters of this bill argue that instances exist where years pass before individuals or their estates receive their repayment; therefore, they argue for requiring repayment of 20% of the full lump-sum payment within 120 days, and the accrual of interest on the remaining applicable balance thereafter. Additionally, proponents of this bill point to cases where monthly fees continue to be charged against an entrance fee balance after a resident has passed away and their residence has been vacated, and argue for the prohibition of this practice. SB 475 Page 7 According to the author, "Under current law, Continuing Care Retirement Community (CCRC) contracts that base the repayment of a resident's entrance fee upon the resale of the unit and not upon vacancy are unfair arrangements for consumers and there is little incentive to resale those units in a timely manner. In many cases the CCRC provider is able to take advantage of this type of contract, which can lead to seniors or their estates experiencing significant delays in the repayment of entrance fees. For example, a CCRC in Pacific Grove had not paid $530,600 to the estate of a resident who died more than 3 years ago because the refund was conditioned upon resale of the unit. [This bill] levels the playing field for the CCRC resident in a manner that will result in more timely repayments and adds an incentive for a CCRC to resale a unit in the form of interest on the unpaid remaining balance. The resident safeguards in the bill balance the need for steadfast repayment while ensuring the CCRC can remain fiscally solvent so the current residents are not adversely impacted." California Continuing Care Residents Association (CALCRA), the sponsor of this bill, states that, "Current law leaves families without recourse to recover an entrance fee refund within a reasonable time and there is no way to ensure that CCRC providers are making a good faith effort to re-sell these vacant units. [This bill] helps protect the investments seniors make in their long-term care and ensures that CCRC providers remain accountable for returning payments and refunds to seniors and their families within a reasonable time. This bill also prohibits a CCRC provider from charging the resident, or their estate, for any costs associated with the unit once the unit has been vacated and is made available for re-sale." Opposition: A number of CCRC providers have expressed opposition to this bill, with one key contention being the requirement to pay 20% of the full lump-sum payment within SB 475 Page 8 months of a resident vacating the unit through death or moving, and without the guarantee that the unit will be reoccupied and another entrance fee collected within that timeframe. Opponents of this bill state that this requirement would seriously jeopardize the financial stability of CCRCs, and potentially threaten a "run on the bank" if multiple residents terminate contracts simultaneously. Some providers claim that, even if a reserve is not statutorily required for the repayment stipulations contained in this bill, some financial lenders and institutions may require such a reserve, and good accounting practices simply warrant it. CCRC providers claim that the financial instability and need for large reserves that would result from this bill would, in the end, harm the consumer by translating into significantly increased entrance and monthly fees and/or, as LeadingAge California argues, reducing "the willingness of providers to offer repayment contracts, which can be the most affordable method of accessing CCRCs." Erickson Living writes that, if this bill were to be enacted, "repayments to estates would take precedence over ensuring the financial stability for more than 100 communities and tensofthousands of frail seniors living in California CCRCs. Staff comments: California, along with the nation as a whole, faces an aging population by 2020, it is projected that 1 in 5 Californians will be 60 or older. A variety of housing and long-term care models will be needed to meet the increasing demand attending this demographic shift and the differing needs of this diverse population. For some individuals, CCRCs may present an attractive option. This bill seeks to ensure that those individuals, and their beneficiaries, are not unduly burdened by questionably lengthy waits for repayment of entrance fees upon the resident vacating the unit through moving or passing away. However, requiring CCRC providers to repay 20% in 120 days may incentivize (while not requiring) these providers to maintain higher reserves; as a result, providers may, in SB 475 Page 9 turn, ultimately pass costs on to consumers through increased entrance fees and monthly charges. Additionally, residents who are choosing to move from a CCRC and permanently cancel their contracts may often need prompt repayment of some portion of their entrance fees so that they may afford relocation - say, in the example of a CCRC resident who would like to move to another part of the state to be near his or her family. While the estates of CCRC residents who pass away should also receive entrance fee repayments in a timely manner, there is arguably greater urgency on the part of CCRC residents who choose to cancel their contracts and relocate. Recognizing the importance of: a) balancing the needs and interests of former CCRC residents and their families with those of current and prospective CCRC residents, and b) prioritizing the urgency of repayments to living residents, committee staff recommends that the percentage of repayment required within 120 days be reduced for lump-sum payments due to estates. Recommended amendments: Based on the concerns raised above, committee staff recommends that the 120-day repayment requirement be maintained at 20% for living CCRC residents who choose to cancel their contracts, and reduced to 10% for repayments due to estates upon the death of a resident. DOUBLE REFERRAL . This bill has been double-referred. Should this bill pass out of this committee, it will be referred to the Assembly Committee on Aging and Long-Term Care. REGISTERED SUPPORT / OPPOSITION: SB 475 Page 10 Support California Continuing Care Residents Association (CALCRA) sponsor 157 members of Eskaton Village Carmichael California Advocates for Nursing Home Reform (CANHR) California Commission on Aging (CCoA) California Long-Term Care Ombudsman Association (CLTCOA) Cardinal Point Residents Association Consumer Federation of California (CFC) National Association of Social Workers, CA Chapter (NASW-CA) 161 Individuals Opposition SB 475 Page 11 American Baptist Homes of the West Atherton Baptist Homes British Home Carmel Valley Manor Channing House Continuing Life LLC Episcopal Communities & Services for Seniors Episcopal Senior Communities Forest Hill Foundation Property Management, Inc. Fredericka Manor Retirement Community Front Porch Communities and Services Heritage on the Marina SB 475 Page 12 Hillcrest La Costa Glen Carlsbad Lake Park Los Angeles Jewish Home for the Aging Motion Picture & Television Fund (MPTF) O'Conner Woods Palm Village Retirement Community Spring Lake Village Stoneridge Creek Pleasanton The Samarkand Retirement Community The Terraces of Los Gatos Analysis Prepared by:Daphne Hunt / HUM. S. / (916) 319-2089 SB 475 Page 13