BILL ANALYSIS Ó ----------------------------------------------------------------- |SENATE RULES COMMITTEE | SB 475| |Office of Senate Floor Analyses | | |(916) 651-1520 Fax: (916) | | |327-4478 | | ----------------------------------------------------------------- UNFINISHED BUSINESS Bill No: SB 475 Author: Monning (D) Amended: 9/4/15 Vote: 21 SENATE HUMAN SERVICES COMMITTEE: 4-0, 4/28/15 AYES: McGuire, Hancock, Liu, Nguyen NO VOTE RECORDED: Berryhill SENATE FLOOR: 31-4, 5/14/15 AYES: Allen, Anderson, Bates, Beall, Block, Cannella, De León, Gaines, Galgiani, Hall, Hancock, Hernandez, Hertzberg, Hill, Hueso, Jackson, Lara, Leno, Leyva, Liu, McGuire, Mitchell, Monning, Moorlach, Nguyen, Pan, Pavley, Runner, Stone, Wieckowski, Wolk NOES: Fuller, Morrell, Roth, Vidak NO VOTE RECORDED: Berryhill, Huff, Mendoza, Nielsen ASSEMBLY FLOOR: 53-26, 9/08/15 - See last page for vote SUBJECT: Continuing care contracts: cancellation: payments SOURCE: California Continuing Care Residents Association DIGEST: This bill requires that continuing care contracts which condition lump sum contract termination payments on resale of the unit to meet a series of requirements and timelines, to pay interest after a specified period of vacancy, and to meet other requirements. Additionally, this bill creates a complaint process, as specified, for residents if the repayment has not been made within 12 months. SB 475 Page 2 Assembly Amendments add a section of definitions, clarify the conditions under which repayment of fees is required, clarify that specified provisions of this bill do not apply to equity interest contracts, require providers to disclose the length of time for sale of a unit for contracts in which refunds are conditioned upon resale, exempt projects in development, as specified, from repayment provisions, add a complaint process, and make other technical changes. ANALYSIS: Existing law: 1)Provides for the licensure and regulation of Continuing Care Retirement Communities (CCRCs) by the California Department of Social Services (CDSS) to enact minimum requirements to protect the wellbeing and financial security of residents of CCRCs. (HSC 1770 et seq.) 2)Establishes the Residential Care Facilities for the Elderly Act, which requires CDSS to license and regulate RCFEs as a separate category within the existing community care licensing structure of CDSS. (HSC 1569 et seq.) 3)Provides for the regulation and licensure of skilled nursing facilities by the California Department of Public Health (CDPH). (HSC 1250 et seq.) 4)Requires a CCRC provider to hold a certificate of authority from CDSS permitting the provider to contract for the provision of continuing care, including medical care, in which a resident over the age of 60 has paid in advance for more than one year for that care. (HSC 1771.2) 5)Provides that the components of care provided by the facility SB 475 Page 3 must be separately licensed as otherwise required by state law, including Residential Care Facilities for the Elderly and Skilled Nursing care. (HSC 1771.5) 6)Requires a CCRC to pay refunds owned to a resident within 14 calendar days after a resident makes possession of the living unit available to the provider or 90 calendar days after death or receipt of notice of termination, whichever is later. (HSC 1788.4 (a)) 7)Prohibits characterizing as a refund, a lump sum payment following termination of a continuing care contract that is conditioned upon resale of the unit, and requires the payment to be made within 90 days following resale of the unit. (HSC 1788.4 (e)) This bill: 1)Prohibits a continuing care retirement community (CCRC) provider from charging a resident or his or her descendants a monthly fee once a unit has been permanently vacated by the resident, unless the fee is part of an equity interest contract. Further requires a continuing care contract to contain, among other things, a statement regarding this prohibition. 2)Requires a continuing care contract to contain the policy or terms for repaying a lump sum of any portion of the entrance fee, and further requires every continuing care contract that provides for a refund or repaying a lump sum of all or part of the entrance fee to, among other things, do the following: a) State that the provider shall make a good faith effort to reoccupy or resell a unit for which a lump-sum payment is conditioned upon resale of the unit and, by July 1, 2016, notice current residents, as specified, regarding this statement as clarification of the resident's existing contract; and SB 475 Page 4 b) State, for all contracts with a repayment of all or a portion of the entrance fee conditioned upon the resale of the unit, the average and longest amount of time that it has taken to resell a unit within the last five calendar years. 3)Requires, for contracts signed after January 1, 2016, if the unit remains vacant for 120 days after the resident's termination, a repayment of at least 10 percent of the full lump-sum payment if termination is the result of a resident's death, and 20 percent if termination occurs for any other reason. Further specifies that this repayment shall not cause the contract to be deemed a refundable contract requiring a refund reserve, as specified. 4)Requires, for continuing care contracts entered into on or after January 1, 2016, that any payment balance that has not been paid to a resident within 180 days shall accrue simple interest, to be compounded annually, at a rate of 4 percent. Further requires that any payment balance that has not been paid within 240 days shall accrue simple interest, to be compounded annually, at a rate of 6 percent, and that interest shall continue to accrue until the date the full lump-sum payment is paid to the resident. 5)Exempts, until January 1, 2017, projects in development prior to January 1, 2016, for which contracts were entered into on or before January 1, 2017, from certain requirements regarding refunds, lump-sum charges and repayment, and interest payments, as specified. 6)Clarifies that, after the death of a resident, repayment and interest requirements apply to a lump-sum payment that is conditioned upon the resale of a unit and that any payment and interest shall be payable to the resident's estate. 7)States that these repayment and other requirements shall not be construed to limit or alter any legal remedies otherwise available to the resident or his or her estate. 8)Establishes a process for a resident to file a complaint with the California Department of Social Services (CDSS) if his or SB 475 Page 5 her unit has not been resold for more than 12 months after the unit was made available to the provider, as specified. Further establishes processes for residents and providers to request a review of CDSS's resulting determination and stipulates that if a provider is found to not have made a sufficient good faith effort to reoccupy or resell a unit, that provider shall repay the full lump-sum payment due the resident within 20 business days, as specified. Background Continuing Care Retirement Contract Model (CCRCs). CCRCs have been likened to long-term care insurance, with seniors paying large entry fees ranging from $50,000 to more than $2 million, in exchange for access to a range of levels of care services, including independent living, assisted living and skilled nursing care intended to meet the care needs of residents over a specified period of time as they age. There are a wide variety of contractual models available across the state. Some provide for a lump-sum termination of contract payment, based on a portion of the entrance fees (typically ranging from 90 and 50 percent) upon the death of the resident. If the resident opts to leave the community, repayment is conditioned upon the resale of the unit. Other models provide for a refund of a portion of the entrance fees, regardless of resale, at percentage rates that decrease the longer the resident remains in the community. Some facilities offer life care contracts through which a facility agrees to care for the resident for the remainder of the resident's life, regardless of whether the resident outlives his or her financial resources. In addition to entrance fees, residents pay monthly fees, which may be held constant as the resident ages and needs increase, or may increase as the resident needs increasing levels of care. Such monthly fees range widely from $500 to $9,000 a month for independent living, between $3,000 and $7,000 for assisted living, and upwards from $7,000 to $17,000 per month for skilled nursing. There are currently 105 facilities certified as CCRCs in SB 475 Page 6 California, 75 of which are nonprofit, and frequently operated by religious or philanthropic organizations. Thirty CCRCs are for-profit. There are eight nonprofit multiple-facility providers and one for-profit multiple-facility provider. According to Leading Age, there are more than 20,000 residents of CCRCs in California. Regulatory Structure. The bulk of regulatory oversight pertains to the financial solvency of the facilities, in consideration of the substantial investments made by residents. In addition, CCRCs that operate an independent or assisted living level of care are required to have those facilities licensed by CDSS as Residential Care Facilities for the Elderly (RCFEs). Facilities operating a skilled nursing level of care must have those facilities licensed by the Department of Public Health. Furthermore, CDSS is required to review and approve the overall resident contract used by a facility with each resident, however there are few statutory requirements placed on the content of those contracts. Required Annual Reports. Providers are required to submit an annual report to CDSS describing the facility's financial condition within four months after their fiscal year end. The reports are required to consist of audited financial statements and required reserve calculations, evidence of fidelity bonds (insuring against dishonest employee conduct) as well as additional information. Additionally, CCRCs that have contracts promising to provide care without substantially increasing monthly fees as needs increase must submit an actuarial study to CDSS every five years regarding the actuarial financial position of the facility. Required Reserves. CCRC providers are required to maintain a liquid reserve for long-term debt obligations that must be equal to the sum of the prior fiscal year payments for the specific items including interest on debt, rental or lease payments, insurance. Additionally, CCRCs are required to maintain a liquid reserve for operating expenses in an amount that equals or exceeds 75 days net operating expenses, as defined. SB 475 Page 7 CCRCs offering a "refundable contract" are required to maintain a reserve for refunds, held in a trust fund. Providers are permitted to invest up 70 percent of the refund reserves in the real estate that is used to provide care and housing for the residents where they reside. The required amount of the reserve is calculated using a statutorily established formula based on life expectancy of the residents and the portion of the entry fee that is refundable. Importantly, many providers opt against a refundable contract that requires reserves instead offering a "lump sum payment" that is conditioned upon resale of the unit. The latter model does not require the facility to maintain a reserve, since it is assumed that the financial liability is only incurred once the unit has been resold - it is this model which the author cites as having led to long delays in returning entrance fees. Disclosure Statements. California statute requires CDSS to issue a disclosure statement form that facilities provide to residents, which includes general information such as the provider's and owner's name, address, and telephone number, names of any affiliated facilities, any accreditation of the provider, distance to the nearest shopping center, number of units and other detailed information. FISCAL EFFECT: Appropriation: No Fiscal Com.:YesLocal: No According to the Assembly Appropriations Committee, this bill may contain minor and absorbable costs, likely less than $50,000 (General Fund) per year for CDSS to investigate complaints. SUPPORT: (Verified9/8/15) California Continuing Care Residents Association (Source) California Commission on Aging California Long Term Care Ombudsman Association Cardinal Point Residents Association SB 475 Page 8 Consumer Federation of California National Association of Social Workers, California Chapter Residents of Eskaton Village Carmichael of CALCRA 162 individuals OPPOSITION: (Verified 9/8/15) None received ARGUMENTS IN SUPPORT: The bill's sponsor, the California Continuing Care Residents Association, writes that "the CCRC model of care is different than that of other residential care facilities around the state. When seniors make a decision to move into a CCRC, they pay a substantial entrance fee and additional monthly fees in exchange for a lifetime of residency and care that meets the ongoing and advancing needs of aging ? Current law leaves families without recourse to demand the return of an entrance fee within a reasonable time, and there is no way to ensure that CCRC providers are making a good faith effort to re-sell these vacant units. SB 475 helps the investments the seniors make in their long-term care and ensures that CCRC providers remain accountable for returning payments and refunds to seniors and their families within a reasonable time." According to the author, this bill "levels the playing field for the CCRC resident in a manner that will result in more timely repayments and adds an incentive for a CCRC to resale a unit in the form of interest on the unpaid remaining balance." ASSEMBLY FLOOR: 53-26, 9/08/15 AYES: Alejo, Bloom, Bonilla, Bonta, Brown, Burke, Calderon, Campos, Chau, Chiu, Chu, Cooley, Cooper, Dababneh, Daly, Dodd, Eggman, Frazier, Cristina Garcia, Eduardo Garcia, Gatto, Gipson, Gomez, Gonzalez, Gordon, Gray, Roger Hernández, Holden, Irwin, Jones-Sawyer, Levine, Linder, Lopez, Low, McCarty, Medina, Mullin, Nazarian, O'Donnell, Perea, Quirk, Rendon, Ridley-Thomas, Rodriguez, Salas, Santiago, Mark Stone, SB 475 Page 9 Thurmond, Ting, Weber, Williams, Wood, Atkins NOES: Achadjian, Travis Allen, Baker, Bigelow, Brough, Chang, Dahle, Beth Gaines, Gallagher, Grove, Hadley, Harper, Jones, Kim, Lackey, Maienschein, Mathis, Mayes, Melendez, Obernolte, Olsen, Patterson, Steinorth, Wagner, Waldron, Wilk NO VOTE RECORDED: Chávez Prepared by:Mareva Brown / HUMAN S. / (916) 651-1524 9/9/15 9:49:58 **** END ****