BILL ANALYSIS Ó ----------------------------------------------------------------- |SENATE RULES COMMITTEE | SB 478| |Office of Senate Floor Analyses | | |(916) 651-1520 Fax: (916) | | |327-4478 | | ----------------------------------------------------------------- UNFINISHED BUSINESS Bill No: SB 478 Author: Huff (R), et al. Amended: 8/27/15 Vote: 21 SENATE PUBLIC SAFETY COMMITTEE: 6-0, 4/14/15 AYES: Hancock, Anderson, Leno, McGuire, Monning, Stone NO VOTE RECORDED: Liu SENATE APPROPRIATIONS COMMITTEE: 7-0, 5/28/15 AYES: Lara, Bates, Beall, Hill, Leyva, Mendoza, Nielsen SENATE FLOOR: 40-0, 6/2/15 AYES: Allen, Anderson, Bates, Beall, Berryhill, Block, Cannella, De León, Fuller, Gaines, Galgiani, Glazer, Hall, Hancock, Hernandez, Hertzberg, Hill, Hueso, Huff, Jackson, Lara, Leno, Leyva, Liu, McGuire, Mendoza, Mitchell, Monning, Moorlach, Morrell, Nguyen, Nielsen, Pan, Pavley, Roth, Runner, Stone, Vidak, Wieckowski, Wolk ASSEMBLY FLOOR: 79-0, 9/02/15 (Consent) - See last page for vote SUBJECT: Child Abuse and Neglect Reporting Act: mandated reporters: pilot program SOURCE: County Welfare Directors Association of California Los Angeles County DIGEST: This bill authorizes a 5-year pilot program for Internet-based reporting of child abuse and neglect in up to 10 counties, as specified. SB 478 Page 2 Assembly Amendments 1) delete a requirement that the mandated reporter cooperate with any requests by the agency for additional information, if needed, to investigate the report, subject to applicable confidentiality requirements, and instead provide that, "A mandated reporter . . . submitting an Internet-based report . . . shall, as soon as practically possible, cooperate with the agency on any requests for additional information if needed to investigate the report, subject to applicable confidentiality requirements"; 2) add conditions a county welfare agency must meet to participate in the pilot program, as specified; 3) expand the kinds of mandated reporters who can use the piloted system, as specified; 4) require the Department of Social Services ("DSS") to oversee and administer the program, as specified; 5) require participating counties to hire an evaluator for the program, as specified; 6) authorize a participating county to end the pilot if the evaluation and monitoring indicate the pilot program is compromising the safety of children; and, 7) require participating counties to develop outcome measures, as specified. ANALYSIS: Existing law: 1) Establishes the Child Abuse and Neglect Reporting Act ("CANRA"), which generally is intended to protect children from abuse and neglect. (Penal Code § 11164.) 2) Enumerates 44 categories of mandatory child abuse reporters. (Penal Code § 11165.7.) 3) Requires mandated reporters to make reports of suspected child abuse or neglect, as specified. (Penal Code § 11165.9.) 4) Generally requires mandated reporters to make a report to a specified agency "whenever the mandated reporter, in his or her professional capacity or within the scope of his or her employment, has knowledge of or observes a child whom the mandated reporter knows or reasonably suspects has been the victim of child abuse or neglect. The mandated reporter SB 478 Page 3 shall make an initial report by telephone to the agency immediately or as soon as is practicably possible, and shall prepare and send, fax, or electronically transmit a written follow-up report within 36 hours of receiving the information concerning the incident. The mandated reporter may include with the report any non-privileged documentary evidence the mandated reporter possesses relating to the incident." (Penal Code § 11166.) 5) Requires that reports of suspected child abuse or neglect be made "to any police department or sheriff's department, not including a school district police or security department, county probation department, if designated by the county to receive mandated reports, or the county welfare department. . . ." (Penal Code § 11165.9.) This bill: 1) Authorizes a county welfare agency to develop a pilot program for Internet-based reporting of child abuse and neglect, as specified, meeting all of the following conditions: a) The suspected child abuse or neglect does not indicate that the child is subject to an immediate risk of abuse, neglect, or exploitation or that the child is in imminent danger of severe harm or death; b) The agency provides an Internet form, as specified; c) The mandated reporter is required to complete all required fields, including identity and contact information of the mandated reporter, in order to submit the report. d) The agency provides an Internet-based reporting system that has appropriate security protocols to preserve the confidentiality of the reports and any documents or photographs submitted through the system. 2) Requires that this system can only be used by mandated reporters who are any of the following: a) A peace officer, as specified. SB 478 Page 4 b) A probation officer or social worker, as specified. c) A school teacher, counselor, or administrator. d) A physician and surgeon, psychologist, licensed nurse, or clinical social worker, as specified. e) A coroner. 3) Expressly provides that nothing in these provisions shall be construed as changing specified current statutory or regulatory requirements. 4) Provides that participating authorized mandated reporters may use the Internet-based reporting tool in lieu of the required initial telephone report required under current law, and shall, as soon as practically possible, cooperate with the agency on any requests for additional information if needed to investigate the report, subject to applicable confidentiality requirements. 5) Provides that participating mandated reporters who submit the initial report through the Internet-based reporting tool in lieu of the required initial telephone report is not required to submit a written followup report, as specified. 6) Requires DSS to consult with the County Welfare Directors Association of California and any interested county welfare agencies to determine which counties may be involved in the pilot program, which may operate in up to 10 counties. 7) Requires DSS to oversee and administer the pilot program, as specified. 8) Requires a county that participates in the pilot to hire an evaluator to monitor the implementation of the program, as specified. 9) Requires participating counties, in collaboration with the County Welfare Directors Association of California and DSS, to develop outcome measures to determine the effectiveness of the pilot program of the county during the duration of the pilot program, which may include the following: a) The number of reports provided by telephone and any SB 478 Page 5 increase or decrease in the usage of telephone reports. b) The number of reports provided through the Internet-based reporting system and any increase or decrease in usage of the system. c) Any increase or decrease in the number of emergency or nonemergency telephone reports. d) Any increase or decrease in the overall number of emergency or nonemergency reports. 10)Requires a participating county, on or before January 1, 2020, provide information to the Assembly Committee on Human Services and the Senate Committee on Human Services pertaining to the effectiveness of the pilot program based on the outcome measures developed pursuant to the bill's provisions. 11)Authorizes CSS to conclude the pilot program on a county-by-county basis prior to January 1, 2021, if the evaluation and monitoring indicate the pilot program is compromising the safety of children. 12)Sunsets these provisions January 1, 2021. Background Existing law establishes the CANRA, which requires a mandated reporter, as defined, to make a report to a specified agency whenever the mandated reporter, in his or her professional capacity or within the scope of his or her employment, has knowledge of or observes a child whom the mandated reporter knows or reasonably suspects has been the victim of child abuse or neglect. (Penal Code (PC) § 11166(a).) Existing law enumerates 44 categories of mandated reporters of child abuse or neglect. (PC § 11165.7.) Existing law requires the mandated reporter to make an initial report by telephone to the agency immediately or as soon as is practicably possible, and to prepare and send, fax, or electronically transmit a written follow-up report within 36 hours of receiving the information concerning the incident. (PC § 11166(a).) SB 478 Page 6 Existing law specifies that reports of suspected child abuse or neglect shall be made to a police department or sheriff's department, not including a school district police or security department, a county probation department, if designated by the county to receive mandated reports, or a county welfare department. These agencies are required to accept a report of suspected child abuse or neglect whether offered by a mandated reporter or another person, or referred by another agency, even if the agency to whom the report is being made lacks subject matter or geographical jurisdiction to investigate the reported case, unless the agency can immediately electronically transfer the call to an agency with proper jurisdiction. (PC §11165.9.) When an agency takes a report about a case of suspected child abuse or neglect in which that agency lacks jurisdiction, the agency is required to immediately refer the case by telephone, fax, or electronic transmission to an agency with proper jurisdiction. Agencies that are required to receive reports of suspected child abuse or neglect may not refuse to accept a report of suspected child abuse or neglect from a mandated reporter or another person unless otherwise authorized, and are required to maintain a record of all reports received. (PC §11165.9.) FISCAL EFFECT: Appropriation: No Fiscal Com.:YesLocal: No According to the Assembly Appropriations Committee: 1)Minor costs, likely less than $75,000 (GF) annually to DSS to oversee and administer the program. 2)Minor one-time costs (GF) to DSS to consult with the County Welfare Directors Association of California and any interested county welfare agencies to determine county involvement in the pilot program. SB 478 Page 7 3)Because the program is optional for counties, any costs incurred by participating agencies are not reimbursable by the State. SUPPORT: (Verified9/2/15) Los Angeles County (co-source) County Welfare Directors Association of California (co-source) California State Association of Counties LIUNA Locals 777 & 792 Junior Leagues of California State Public Affairs Committee Urban Counties Caucus OPPOSITION: (Verified9/2/15) None received ARGUMENTS IN SUPPORT: The author states: The Child Protective Hotline and emergency response system that sends social workers to investigate allegations of abuse and neglect is the first touch point between the public and the county agency responsible for ensuring the safety of thousands of vulnerable children. Los Angeles County is the largest in the state, with 2.4 million children and youth between the ages of 0-20 years. Currently the Department of Child and Family Services (DCFS) employs 7,500 workers, 3,200 of which are children's social workers. According to the DCFS current budget report, over 214,000 calls were made to the Child Protection Hotline last year. While DCFS has made great improvements to call/wait SB 478 Page 8 times on the telephonic system, historically some years have seen tremendous spikes in the amount of calls placed. 1998 was likely the worst year in which some peak-hour waits lasted anywhere from 45 minutes to 4 hours! Every possible resource is given to ensure that any hotline calls are investigated and the information is shared appropriately with law enforcement and child advocates. Yet, it is clear that child abuse and neglect cases go up with the poverty and unemployment rates. Due to its sheer size, the workload for Los Angeles County social workers can be incredibly daunting at critical times when resources become strained. This pilot program is absolutely essential for the well-being of so many at-risk kids. By virtually eliminating wait times, an online reporting system will increase efficiencies at every level of the non-emergency and emergency response services. SB 478 will be an excellent resource to help county social workers assess and respond to child abuse and neglect cases in a timely manner. ASSEMBLY FLOOR: 79-0, 9/02/15 AYES: Achadjian, Alejo, Travis Allen, Baker, Bigelow, Bloom, Bonilla, Bonta, Brough, Brown, Burke, Calderon, Campos, Chang, Chau, Chávez, Chiu, Chu, Cooley, Cooper, Dababneh, Dahle, Daly, Dodd, Eggman, Frazier, Beth Gaines, Gallagher, Cristina Garcia, Eduardo Garcia, Gatto, Gipson, Gomez, Gonzalez, Gordon, Gray, Grove, Hadley, Harper, Roger Hernández, Holden, Irwin, Jones, Kim, Lackey, Levine, Linder, Lopez, Low, Maienschein, Mathis, Mayes, McCarty, Medina, Melendez, Mullin, Nazarian, Obernolte, O'Donnell, Olsen, Patterson, Perea, Quirk, Rendon, Ridley-Thomas, Rodriguez, Salas, Santiago, Steinorth, Mark Stone, Thurmond, Ting, Wagner, Waldron, Weber, Wilk, Williams, Wood, Atkins NO VOTE RECORDED: Jones-Sawyer Prepared by:Alison Anderson / PUB. S. / SB 478 Page 9 9/2/15 17:43:48 **** END ****