BILL ANALYSIS Ó SB 492 Page 1 Date of Hearing: June 23, 2015 ASSEMBLY COMMITTEE ON HEALTH Rob Bonta, Chair SB 492 (Liu) - As Amended May 5, 2015 SENATE VOTE: 29-7 SUBJECT: Coordinated Care Initiative: consumer educational and informational guide. SUMMARY: Requires the Department of Health Care Services (DHCS) to develop, publish, and distribute an educational and informational guide for consumers and patients regarding the Coordinated Care Initiative (CCI), as specified. Specifically, this bill: 1)Establishes the Coordinated Care Initiative Consumer and Patient Educational and Informational Guide in existing law. 2)Requires DHCS to develop an educational and information guide for consumers and patients on the CCI, as specified, and post it on its website. 3)Requires the educational and informational guide to include information about individuals who are dually eligible for SB 492 Page 2 Medicare and Medi-Cal, and seniors and persons with disabilities who are required to receive long-term services and supports (LTSS) through a Medi-Cal managed care plan, as specified. LTSS includes nursing facility services, home and community-based services (HCBS), home health services, and personal care services. 4)Requires DHCS to distribute the educational and informational guide to organizations throughout the state, as specified. 5)Requires DHCS to make the educational and informational guide easy to read and understand, and make available in a culturally competent manner in all Medi-Cal threshold languages. EXISTING LAW: 1)Establishes the Medicare Program under federal law to provide individuals over 65 years of age, individuals under the age of 65 with specific disabilities, and individuals with end stage renal disease, basic protection against the costs of hospital, related post-hospital, home health services, and hospice care. 2)Establishes the Medi-Cal Program under the direction of DHCS to provide low-income qualifying individuals health care and a uniform schedule of benefits, including HCBS. 3)Requires DHCS, upon federal approval, to establish a demonstration project that enables dual eligible beneficiaries SB 492 Page 3 (individuals who are eligible to receive both Medicare and Medi-Cal) to receive health care services that maximize access to, and coordination of, benefits between the Medi-Cal and Medicare programs and access to LTSS and behavioral health services, including mental health and substance use disorder treatment services. The purpose of the demonstration project is to integrate services authorized under Medi-Cal and Medicare. 4)Authorizes DHCS to contract with the federal Centers for Medicare and Medicaid Services (CMS) and demonstration sites, which are established in counties, to operate the Medicare and Medicaid benefits in a demonstration project that is overseen by the state as a delegated Medicare benefit administrator, and may enter into financing arrangements with CMS to share in any Medicare program savings generated by the demonstration project. 5)Requires demonstration sites to be established in up to eight counties, as specified, including at least one county that provides Medi-Cal services using a two-plan model (a model in which the county has both a county-organized plan and a commercial plan, both of which contract with DHCS), and one that provides Medi-Cal services under a county organized health system, in accordance with existing law. 6)Requires DHCS to enter into a memorandum of understanding (MOU) with CMS when developing the process for selecting, financing, monitoring, and evaluating the health care models for the demonstration project. SB 492 Page 4 7)Establishes in-home supportive services (IHSS) as a Medi-Cal managed care plan benefit in counties participating in the duals demonstration project with a goal of maximizing access to, and coordination of, long-term services and supports, including IHSS. 8)Requires all Medi-Cal LTSS to be covered services under managed care health plan contracts and be available only through managed care health plans to beneficiaries residing in CCI counties, except for specified exemptions. FISCAL EFFECT: According to the Senate Appropriations Committee, pursuant to Senate Rule 28.8, negligible state costs. COMMENTS: 1)PURPOSE OF THIS BILL. The author asserts that CCI consumers remain one of the most vulnerable populations in California's health care system. The author contends the recent implementation of CCI has generated confusion among beneficiaries with regard to the enrollment process and the rights they have under the program. The author references a guide published by DHCS with a partial list of rights made available to only an estimated 34% of CCI participants in the Cal MediConnect program, stating it is incomplete and that a full list of rights should be made available and distributed to all CCI consumers, including those qualifying for Medi-Cal managed LTSS. The author points to an informational hearing held in August 2014 by the Select Committee on Aging and Long Term Care entitled "California's Service Delivery System for Older SB 492 Page 5 Adults: Envisioning the Ideal." The author states that at the hearing, the SCAN Foundation presented "California in Comparison to Other States: A Look at the LTSS Scorecard" which was a framework for assessing LTSS System Performance among the 50 states and the District of Columbia. One of the five recommendations in the presentation was for the state to establish a bill of rights in statute for dually eligible Californians that outlines the rights of dual eligible individuals including access to an array of services in an integrated setting, consumer choice, and empowerment. The author contends these rights would establish the foundation of system change efforts, establish accountability for the health plans, and communicate what people can expect from coordinated services that are grounded in meeting the needs, desires, and preferences of consumers. The author concludes that by requiring a consumer-friendly informational guide containing specific information on services and resources for CCI beneficiaries, this bill increases consumer awareness of the CCI, and places an emphasis on serving individuals with truly integrated care. 2)BACKGROUND. a) CCI. In July 2012, California enacted the CCI to better serve the state's low-income seniors and persons with disabilities by integrating the delivery of medical, behavioral, and long-term care services, and providing protocols to integrate Medicare and Medi-Cal for dually eligible individuals. Existing law authorizes eight counties to participate in the CCI, however there are currently only six counties actively participating: Los Angeles, Riverside, San Bernardino, San Diego, San Mateo, and Santa Clara. Participation by Orange County is SB 492 Page 6 currently pending readiness reviews by DHCS. Although initially approved to participate, the Medi-Cal manage care plan in Alameda County opted to withdraw from the demonstration project. The CCI is broken into two components, one of which is Cal MediConnect, a voluntary three-year demonstration program for Medicare and Medi-Cal dual eligible beneficiaries which coordinates medical, behavioral health, long-term institutional, and HCBS through a single health plan. The CCI provides state authority for Cal MediConnect. As of May 1, 2015, there were 122,787 active enrollments in Cal MediConnect. The second component of the CCI is the Medi-Cal LTSS, which is the integration of HCBS, IHSS, community-based adult services, multipurpose senior services program services, and skilled nursing facility services and subacute care services, as specified. LTSS does not include any category of intermediate care facility for the developmentally disabled. b) Legislative hearing and report. In December 2014, the Senate Select Committee on Aging and Long Term Care released a report entitled "A Shattered System: Reforming Long-Term Care in California: Envisioning and Implementing an IDEAL Long-Term Care System in California." One of the recommendations in the report was for the Legislature to establish a bill of rights for dually eligible Californians. 3)SUPPORT. The Government Action and Communications Institute is in support of this bill, stating DHCS currently provides a partial list of rights to only Cal MediConnect CCI participants, and contends that DHCS should be required to inform consumers of their rights, given the extensive nature of the changes the CCI brings to the health and social services of hundreds of thousands of Californians. The American Federation of State, County, and Municipal Employees SB 492 Page 7 (AFSCME) supports this bill maintaining that improving quality of care for beneficiaries and maximizing the ability of beneficiaries to remain safely in their homes and communities with appropriate services can only be done if Californians who receive health care services under CCI know and understand their rights. The United Domestic Workers of America - AFSCME Local 3930 / AFL-CIO also supports, writing that this bill is needed to provide CCI consumers with a clear sense of their rights and to improve access to programs and services. 4)OPPOSITION. The California Association of Health Plans opposes this bill, stating it is unnecessary because DHCS currently publishes a guide, the "Cal MediConnect Plan Guidebook," for CCI beneficiaries and the development of a new guide is duplicative of current efforts managed by the state. 5)RELATED LEGISLATION. a) AB 211 (Gomez) disconnects implementation of the Statewide Authority for collective bargaining within the IHSS program from the state's CCI and implements it separately, beginning January 1, 2016. AB 211 is currently pending in the Senate Human Services Committee. b) AB 461 (Mullin) authorizes a Medi-Cal beneficiary receiving services through a regional center or who is enrolled in a Medi-Cal home- and community-based waiver who resides in San Mateo County to voluntarily enroll in the CalMediConnect demonstration project for individuals dually eligible for Medicare and Medi-Cal under the CCI. AB 461 is currently pending in the Senate Appropriations Committee. SB 492 Page 8 6)PREVIOUS LEGISLATION. a) SB 857 (Committee on Budget and Fiscal Review), Chapter 31, Statutes of 2014, institutes various requirements regarding contracts and enrollment limitations on dual eligible special need plans in the context of the CCI. b) SB 1008 (Committee on Budget and Fiscal Review), Chapter 33, Statutes of 2012, implements the main components of the CCI, including the criteria for dual demonstration projects, enrollment for dual beneficiaries into Medi-Cal managed care, long-term services and supports integration, readiness requirements, and medical exemption review. c) SB 1036 (Committee on Budget and Fiscal Review), Chapter 45, Statues of 2012, authorizes other components of the CCI, includes provisions that require the development and pilot implementation of a universal assessment tool as well as data-sharing agreements between managed care plans and HCBS administrators. d) SB 208 (Steinberg), Chapter 714, Statutes of 2010, authorizes a pilot project in up to four counties, to integrate the full range of Medicare and Medi-Cal services, including LTSS and behavioral health services for dual eligible individuals. 7)SUGGESTED AMENDMENT. This bill requires DHCS to develop an educational and informational guide for the CCI program; however it is silent as to how often the guide must be updated. As implementation of the CCI pilot programs continue to rollout, there may be additional changes to the program that would be beneficial for CCI beneficiaries to be aware of. SB 492 Page 9 As such, the Committee may wish to amend this bill to require DHCS to update the guide on an annual basis, depending on whether or not there are updates to the program. REGISTERED SUPPORT / OPPOSITION: Support American Federation of State, County and Municipal Employees (AFSCME) California Association of Public Authorities for IHSS Community Clinic Association of Los Angeles Consumer Federation of California Government Action and Communication Institute United Domestic Workers of America - AFSCME Local 3930/ AFL-CIO Western Center on Law and Poverty Opposition California Association of Health Plans Analysis Prepared by:An-Chi Tsou / HEALTH / (916) 319-2097 SB 492 Page 10