BILL ANALYSIS                                                                                                                                                                                                    Ó



                                                                     SB 492


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          SENATE THIRD READING


          SB  
          492 (Liu)


          As Amended  June 25, 2015


          Majority vote


          SENATE VOTE:  29-7


           ------------------------------------------------------------------ 
          |Committee       |Votes|Ayes                  |Noes                |
          |                |     |                      |                    |
          |                |     |                      |                    |
          |                |     |                      |                    |
          |----------------+-----+----------------------+--------------------|
          |Health          |17-2 |Bonta, Maienschein,   |Patterson, Waldron  |
          |                |     |Bonilla, Burke,       |                    |
          |                |     |Chávez, Chiu, Gomez,  |                    |
          |                |     |Gonzalez, Roger       |                    |
          |                |     |Hernández, Lackey,    |                    |
          |                |     |Nazarian,             |                    |
          |                |     |                      |                    |
          |                |     |                      |                    |
          |                |     |Ridley-Thomas,        |                    |
          |                |     |Rodriguez, Santiago,  |                    |
          |                |     |Steinorth, Thurmond,  |                    |
          |                |     |Wood                  |                    |
          |                |     |                      |                    |
          |----------------+-----+----------------------+--------------------|
          |Appropriations  |15-1 |Gomez, Bigelow,       |Gallagher           |
          |                |     |Bloom, Bonta,         |                    |
          |                |     |Calderon, Chang,      |                    |








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          |                |     |Daly, Eggman, Eduardo |                    |
          |                |     |Garcia, Jones, Quirk, |                    |
          |                |     |Rendon, Wagner,       |                    |
          |                |     |Weber, Wood           |                    |
          |                |     |                      |                    |
          |                |     |                      |                    |
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          SUMMARY: Requires the Department of Health Care Services (DHCS)  
          to develop, publish, and distribute an educational and  
          informational guide for consumers and patients regarding the  
          Coordinated Care Initiative (CCI), as specified.  Specifically,  
          this bill:  


          1)Establishes the CCI Consumer and Patient Educational and  
            Informational Guide in existing law.


          2)Requires DHCS to develop an educational and information guide  
            for consumers and patients on the CCI, as specified, and post  
            it on its Web site.


          3)Requires the educational and informational guide to include  
            information about individuals who are dually eligible for  
            Medicare and Medi-Cal, and seniors and persons with  
            disabilities who are required to receive long-term services  
            and supports (LTSS) through a Medi-Cal managed care plan, as  
            specified.  LTSS includes nursing facility services, home and  
            community-based services, home health services, and personal  
            care services.


          4)Requires DHCS to distribute the educational and informational  
            guide to organizations throughout the state, as specified.










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          5)Requires DHCS to make the educational and informational guide  
            easy to read and understand, and make available in a  
            culturally competent manner in all Medi-Cal threshold  
            languages.


          FISCAL EFFECT:  According to the Assembly Appropriations  
          Committee, cost to DHCS is unlikely to exceed $150,000 (50%  
          General Fund, 50% federal) for development of the informational  
          guide, translation, and printing and mailing costs.  


          The number of guides required to be produced and mailed, as well  
          as the size of the brochures, is indeterminate.  The bill only  
          requires provision of an unspecified number of guides to  
          specified consumer advocacy groups, not to all beneficiaries. 


          COMMENTS:  In July 2012, California enacted the CCI to better  
          serve the state's low-income seniors and persons with  
          disabilities by integrating the delivery of medical, behavioral,  
          and long-term care services, and providing protocols to  
          integrate Medicare and Medi-Cal for dually eligible individuals.  
           Existing law authorizes eight counties to participate in the  
          CCI, however there are currently only six counties actively  
          participating:  Los Angeles, Riverside, San Bernardino, San  
          Diego, San Mateo, and Santa Clara.  Participation by Orange  
          County is currently pending readiness reviews by DHCS.  Although  
          initially approved to participate, the Medi-Cal manage care plan  
          in Alameda County opted to withdraw from the demonstration  
          project.


          The author asserts that CCI consumers remain one of the most  
          vulnerable populations in California's health care system.  The  
          author contends the recent implementation of CCI has generated  
          confusion among beneficiaries with regard to the enrollment  
          process and the rights they have under the program.  The author  
          references a guide published by DHCS with a partial list of  








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          rights made available to only an estimated 34% of CCI  
          participants in the Cal MediConnect program, stating it is  
          incomplete and that a full list of rights should be made  
          available and distributed to all CCI consumers, including those  
          qualifying for Medi-Cal managed LTSS.  The author concludes that  
          by requiring a consumer-friendly informational guide containing  
          specific information on services and resources for CCI  
          beneficiaries, this bill increases consumer awareness of the  
          CCI, and places an emphasis on serving individuals with truly  
          integrated care.


          The Government Action and Communications Institute is in support  
          of this bill, stating DHCS currently provides a partial list of  
          rights to only Cal MediConnect CCI participants, and contends  
          that DHCS should be required to inform consumers of their  
          rights, given the extensive nature of the changes the CCI brings  
          to the health and social services of hundreds of thousands of  
          Californians.  The American Federation of State, County, and  
          Municipal Employees (AFSCME) supports this bill, maintaining  
          that improving quality of care for beneficiaries and maximizing  
          the ability of beneficiaries to remain safely in their homes and  
          communities with appropriate services can only be done if  
          Californians who receive health care services under CCI know and  
          understand their rights.  The United Domestic Workers of America  
          - AFSCME Local 3930 / AFL-CIO also supports, writing that this  
          bill is needed to provide CCI consumers with a clear sense of  
          their rights and to improve access to programs and services.


          The California Association of Health Plans opposes this bill,  
          stating it is unnecessary because DHCS currently publishes a  
          guide, the "Cal MediConnect Plan Guidebook," for CCI  
          beneficiaries and the development of a new guide is duplicative  
          of current efforts managed by the state.












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          Analysis Prepared by:                                             
                          An-Chi Tsou / HEALTH / (916) 319-2097  FN:  
          0001251